7470 Courses

HR Training: Writing Effective Email at Work Engage in HR email excellence with our HR Training course. Learn HR-focused email etiquette and hone your HR email style for effective communication. Learning Outcomes: Understand HR email communication importance. Apply HR email writing fundamentals. Demonstrate HR email etiquette. Compose HR professional emails. Utilise HR email advanced techniques. More Benefits: LIFETIME access Device Compatibility Free Workplace Management Toolkit HR Training: Writing Effective Email at Work Course Syllabus Master HR Email Communication: Gain critical insights into the role of email communication in HR, understanding its crucial function in workplace relationships and policy dissemination. Apply HR Email Fundamentals: Master the essential principles of crafting clear and concise emails in an HR setting, ensuring your messages command attention and action. Explore HR Email Etiquettes: Develop your unique HR email style that aligns with HR standards and effectively communicates professionalism. Compose Various HR Emails: Learn to craft a range of HR emails, including recruitment messages, onboarding instructions, and performance feedback. Utilise HR Advanced Email Techniques: Dive into advanced HR email techniques, such as personalisation and persuasive writing, to maximise the impact of your HR communications. Adapt to HR Email Trends: Stay abreast of emerging trends in HR email communication, continuously refining your email writing skills to suit a dynamic HR landscape.

A Therapeutic Guide to Foam Roller Aims to Explore the connection between the anatomy and physiology of muscle contraction and the myofascial and trigger points that can lead to pain. We will delve into the importance of understanding dysfunctional myofascial chains Understand how foam rolling can be an effective tool in addressing them. Review evidence-based research on foam rolling, including the types of rollers available, their functions, and the benefits of incorporating them into rehabilitation programs. The author will teach several techniques for foam rolling major muscle groups to improve muscle length and mobility, and address trigger points to add another effective tool to your toolbox for rehabilitation. By the end of this webinar, you will have gained valuable knowledge and skills to better serve your clients and patients in their journey towards improved health and wellness. Learning objectives: Anatomy and Physiology and how foam rolling techniques can impact muscle function and performance. Understand the effects of foam rolling on myofascial and its connection to the autonomic nervous system, unlocking the potential for holistic approaches to wellness. Benefits: Benefits of foam rolling, include improvements in posture, pain management, and heightened body awareness, enabling participants to appreciate the full scope of its advantages. Practical Skill Development: Develop practical skills in foam rolling techniques for major muscle groups in both the upper and lower extremities. This hands-on training equips participants to apply foam rolling effectively in their practice. Clinical Application: Correlate specific foam rolling techniques to various diagnoses and conditions, providing a foundation for tailored therapeutic approaches that address individual patient needs. Who Should Enroll Physiotherapist Occupational Therapist Athletics Trainer Sport Medicine Specialists CPD Credit Hours 3 Hours Resources 1 month Access to Learning Resources Downloadable Course Material CPD Certificate Dr Rina Pandya PT DPT Course Instructor Dr. Rina’s physical therapy career spans over 23 years, through the UK, the USA and the Middle East. She has worked in Nationalized Healthcare Services, American health care and self pay services in acute care, in-patient rehab, skilled nursing facility, home healthcare and outpatient clinic. In addition to being a clinician she has developed specialty programs based on evidence-based practice in her role as a project manager. She has also managed the Physical Therapy department in the capacity of Head of Department in a premier private hospital in Oman. Rina is an internationally published webinar presenter; many of her courses are highlighted on Physiopedia/ Physio Plus. Her pocket books are now available on Amazon titled-- Orthopedic Assessments made easy Dr. Pandya graduated from Manipal University, India in 2000 as well as University of Michigan, in 2018 with a Doctor of Physical Therapy. Rina conducts live webinars and is part of the continuing professional development teaching community with courses published in the UK, US, South Africa, Ireland and Australia. Rina is a member of APTA, HCPC-UK and OAP-Oman. 

A Therapeutic Guide to Foam Roller Aims to Explore the connection between the anatomy and physiology of muscle contraction and the myofascial and trigger points that can lead to pain. We will delve into the importance of understanding dysfunctional myofascial chains Understand how foam rolling can be an effective tool in addressing them. Review evidence-based research on foam rolling, including the types of rollers available, their functions, and the benefits of incorporating them into rehabilitation programs. The author will teach several techniques for foam rolling major muscle groups to improve muscle length and mobility, and address trigger points to add another effective tool to your toolbox for rehabilitation. By the end of this webinar, you will have gained valuable knowledge and skills to better serve your clients and patients in their journey towards improved health and wellness. Learning objectives: Anatomy and Physiology and how foam rolling techniques can impact muscle function and performance. Understand the effects of foam rolling on myofascial and its connection to the autonomic nervous system, unlocking the potential for holistic approaches to wellness. Benefits: Benefits of foam rolling, include improvements in posture, pain management, and heightened body awareness, enabling participants to appreciate the full scope of its advantages. Practical Skill Development: Develop practical skills in foam rolling techniques for major muscle groups in both the upper and lower extremities. This hands-on training equips participants to apply foam rolling effectively in their practice. Clinical Application: Correlate specific foam rolling techniques to various diagnoses and conditions, providing a foundation for tailored therapeutic approaches that address individual patient needs. Who Should Enroll Physiotherapist Occupational Therapist Athletics Trainer Sport Medicine Specialists CPD Credit Hours 3 Hours Resources 1 month Access to Learning Resources Downloadable Course Material CPD Certificate Dr Rina Pandya PT DPT Course Instructor Dr. Rina’s physical therapy career spans over 23 years, through the UK, the USA and the Middle East. She has worked in Nationalized Healthcare Services, American health care and self pay services in acute care, in-patient rehab, skilled nursing facility, home healthcare and outpatient clinic. In addition to being a clinician she has developed specialty programs based on evidence-based practice in her role as a project manager. She has also managed the Physical Therapy department in the capacity of Head of Department in a premier private hospital in Oman. Rina is an internationally published webinar presenter; many of her courses are highlighted on Physiopedia/ Physio Plus. Her pocket books are now available on Amazon titled-- Orthopedic Assessments made easy Dr. Pandya graduated from Manipal University, India in 2000 as well as University of Michigan, in 2018 with a Doctor of Physical Therapy. Rina conducts live webinars and is part of the continuing professional development teaching community with courses published in the UK, US, South Africa, Ireland and Australia. Rina is a member of APTA, HCPC-UK and OAP-Oman. 

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Unlock the secrets of cash flow management, financial analysis, and accounting with our comprehensive bundle. Delve into the fascinating world of financial management and gain the knowledge and skills needed to thrive in this field. In the UK, professionals in these domains can earn lucrative salaries, with average annual earnings ranging from £40,000 to £70,000. Discover the power of financial Knowledge and take your career to new heights. Our bundle includes three essential courses that cover the core aspects of cash flow management, financial analysis, and accounting. Dive into these courses to gain a deep understanding of financial principles, analysis techniques, and effective cash flow management strategies. Each course in this Cash Flow Management, Financial Analysis, and Accounting bundle holds a prestigious CPD accreditation, symbolising exceptional quality. The materials, brimming with knowledge, are regularly updated, ensuring their relevance. This bundle promises not just education but an evolving learning experience. Engage with this extraordinary collection, and prepare to enrich your personal and professional development. Immerse yourself in these diverse, enthralling subjects, each designed to fuel your curiosity and enhance your knowledge. Dive in now! The courses in this bundle include: Cash Flow Management Basics Financial Analysis Accounting and Finance Dive into the foundations of Cash Flow Management Basics, where you'll learn to effectively manage and monitor the flow of funds within an organization. Gain valuable insights into financial statements, budgeting, and forecasting, enabling you to make informed decisions to optimize cash flow. The Financial Analysis course provides a deep understanding of financial data interpretation and analysis techniques. Explore key financial ratios, trend analysis, and financial statement analysis to uncover valuable insights about a company's financial health. By mastering these skills, you'll be equipped to assess the financial performance and make strategic recommendations to drive growth and profitability. Finally, in the Accounting Finance course, you'll develop a solid understanding of the fundamental principles of accounting. From recording financial transactions to preparing financial statements, this course covers it all. Dive into topics like bookkeeping, balance sheets, income statements, and cash flow statements, ensuring you have a comprehensive grasp of accounting principles and practices. CPD 15 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Finance professionals seeking to expand their knowledge and skills in cash flow management, financial analysis, and accounting. Business owners or entrepreneurs who want to gain a deeper understanding of financial management and improve their decision-making abilities. Aspiring finance professionals who wish to build a strong foundation in cash flow management, financial analysis, and accounting. Individuals interested in pursuing a career in finance or accounting and want to gain a competitive edge in the job market. Small business owners or freelancers who want to gain financial management skills to effectively manage their finances. Career path Financial Analyst - £40,000 to £70,000/year. Cash Manager - £45,000 to £65,000/year. Accountant - £35,000 to £60,000/year. Financial Controller - £50,000 to £80,000/year. Finance Manager - £55,000 to £90,000/year. Chief Financial Officer (CFO) - £90,000 to £200,000/year. Financial Consultant - £60,000 to £100,000/year. Certificates Certificate Of Completion Digital certificate - Included Certificate Of Completion Hard copy certificate - £9.99 Unlock your potential and showcase your accomplishments with our CPD Quality Standards certificates! Upon successful completion of the course, learners can obtain a CPD Quality Standards PDF certificate for Cash Flow Management Basics absolutely free! Upon finishing Financial Analysis and Accounting and Finance, you'll have the opportunity to obtain valuable proof of your achievement. For just £4.99, we'll send you a CPD Quality Standards PDF Certificate via email, or if you prefer, you can get a beautifully printed hardcopy certificate for £9.99 in the UK. If you're located internationally, don't worry! We offer a printed hardcopy certificate for £14.99, ensuring your success knows no boundaries. Grab your certificate and celebrate your success today!

Prepare to transform your career trajectory with our insightful course bundle. In the UK, professionals equipped with strategic business management, business analysis, and stakeholder management skills are at the forefront of the business world, commanding impressive yearly salaries. Salaries for strategic business managers range from £55K to £85K, business analysts see a range of £45K to £65K, while professionals in stakeholder management earn anywhere from £50K to £75K annually. With the right theoretical foundation and knowledge, these positions can be within your reach. Our bundle comprises three enlightening courses. Each one is meticulously designed to deliver a deep understanding of the subject matter, completely devoid of industry jargon and presented in a digestible format. Each course in this bundle holds a prestigious CPD accreditation, symbolising exceptional quality. The materials, brimming with knowledge, are regularly updated, ensuring their relevance. This bundle promises not just education but an evolving learning experience. Engage with this extraordinary collection, and prepare to enrich your personal and professional development. Immerse yourself in these diverse, enthralling subjects, each designed to fuel your curiosity and enhance your knowledge. Dive in now! The courses in this bundle include: Stakeholder Management Strategic Business Management - Online Diploma Course Fundamentals of Business Analysis Learning Outcomes: Comprehend the essence of stakeholder management and its strategic role in businesses. Understand the fundamentals and principles of strategic business management. Grasp the basics of business analysis and its applications in various business scenarios. Learn how to make strategic decisions based on stakeholder management and business analysis. Gain knowledge of the theories and concepts underlying effective strategy and stakeholder relationships. Develop the ability to apply theoretical knowledge to hypothetical business situations. 'Stakeholder Management' equips learners with an understanding of the importance of stakeholders in business success. It delves into the strategies for managing stakeholder relationships and techniques to align stakeholder needs and their goals. The 'Strategic Business Management - Online Diploma Course' explores the core principles of strategic management, including the process of strategic planning, the factors influencing business strategy, and the relationship between strategy, competitive advantage, and organisational performance. 'Fundamentals of Business Analysis' provides learners with the theories and principles that underpin effective business analysis. It covers a range of topics from defining it's need and identifying solutions, to understanding the role of a business analyst in strategic planning and decision making. CPD 20 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aspiring to work in strategic business management. Professionals seeking to enhance their stakeholder management skills. Business students looking to augment their understanding of strategic management and business analysis. Entrepreneurs desire to better manage stakeholders and strategize effectively. Individuals are interested in gaining a theoretical understanding of business management and analysis. Career path Strategic Business Manager - £55K to £85K/year. Stakeholder Relationship Manager - £50K to £75K/year. Business Analyst - £45K to £65K/year. Project Manager - £50K to £70K/year. Strategic Consultant - £55K to £90K/year. Business Strategy Analyst - £45K to £60K/year. Stakeholder Engagement Officer - £40K to £60K/year. Certificates Certificate Of Completion Digital certificate - Included Certificate Of Completion Hard copy certificate - £9.99 Unlock your potential and showcase your accomplishments with our CPD Quality Standards certificates! Upon successful completion of the course, learners can obtain a CPD Quality Standards PDF certificate for Stakeholder Management absolutely free! Upon finishing Strategic Business Management - Online Diploma Course and Fundamentals of Business Analysis, you'll have the opportunity to obtain valuable proof of your achievement. For just £4.99, we'll send you a CPD Quality Standards PDF Certificate via email, or if you prefer, you can get a beautifully printed hardcopy certificate for £9.99 in the UK. If you're located internationally, don't worry! We offer a printed hardcopy certificate for £14.99, ensuring your success knows no boundaries. Grab your certificate and celebrate your success today!

Buy Big. Save Big! Offer Ends Soon, Hurry Up!! Get FREE 1 QLS Endorsed Certificate Course with 10 Additional CPD Accredited Bundle Courses In A Single Payment. If you wish to gain a solid and compact knowledge of Leisure Management and boost yourself for your desired career, then take a step in the right direction with this industry-standard, comprehensive Leisure Management course designed by professionals. This Leisure Management bundle package includes 1 premium, The Quality Licence Scheme-endorsed course, 10 additional CPD accredited certificate courses, with expert assistance, and a FREE courses assessment included. Learn a range of in-demand technical skills to help you progress your career with 12 months of unlimited access to this bundle of courses. If you enrol in this package, you will not be charged any extra fees. This bundle package includes: Course 01: Diploma in Leisure Management at QLS Level 4 10 Additional CPD Accredited Courses - Course 01: Diploma in Employee Management Course 02: Public Health Course 03: Workplace First Aid Level 4 Course 04: Professional Diploma in Stress Management Course 05: Confidence Building & Assertiveness Course 06: Benefits of Organic Gardening Course 07: Street and Weeding Photography Course 08; Sports, Fitness and Nutrition for Coaching Course 09: Creative Writing Course 10: Decision-Making in High-Stress Situations Success becomes a lot simpler with this Leisure Management bundle package, which allows you to monetise your skills. This bundle is appropriate for both part-time and full-time students, and it can be completed at your own pace. This premium online bundle course, named Leisure Management, supports your professional growth with Quality Licence Scheme endorsement, as well as CPD accreditation. You'll be able to practice on your own time and at your own speed while still gaining an endorsed certificate. You'll get an unrivalled learning experience, as well as a free student ID card, which is included in the course price. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. With this high-quality package, all students have access to dedicated tutor support and 24/7 customer service. Throughout the extensive syllabus of this package, you'll find the required assistance and also answers to all of your questions. The course materials are designed by experts and you can access these easily from any of your smartphones, laptops, PCs, tablets etc. Master the skills to arm yourself with the necessary qualities and explore your career opportunities in relevant sectors. Why Prefer this Leisure Management Bundle Course? Upon successful completion of the bundle, you will receive a completely free certificate from the Quality Licence Scheme. Option to receive 10 additional certificates accredited by CPD to expand your knowledge. Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Our bundle's learning materials have an engaging voiceover and visual elements for your convenience. For a period of 12 months, you will have 24/7 access to all bundle course material. Complete the bundle, at your own pace. Each of our students gets full 24/7 tutor support After completing our Bundle, you will receive efficient assessments and immediate results. The Leisure Management has the following curriculum: Module 01: Introduction to Leisure Management Origin of Leisure in History Leisure in the 21st Century Understanding the Leisure Sector Tourism, Heritage and LeisureThe Environment, Countryside and Open SpaceThe Arts, Museums and LibrariesSport, Physical Recreation and Physical Activity Management Functions in Leisure Sector Career Opportunities in Leisure Sector Module 02: Managing and Maintaining a Leisure Facility Six-Stage Facility Life-Cycle Benchmarking Steps of Benchmarking Customer Service: Expectations and Perceptions Customer Evaluation Criteria Quality Management Facility Asset Management Goals of Facility Asset Management Operations and Maintenance Sustainable Design Module 03: Travel, Tourism and Leisure Characteristics of the Tourism Industry Core Industry SectorsTourism Business Factors Affecting Travel and Tourism EconomyPolitics and Government PoliciesSocio-Cultural ConflictsEnvironmentTechnology Tourism Destinations Elements of Influence in Destination Selection The Economic Significance of Tourism Module 04: Managing Hotel and Lodging Classifications of Hotel Properties Hotels Classified by PriceHotels Classified by FunctionHotels Classified by LocationHotels Classified by Market Segment Major Functional Departments The Front OfficeHousekeepingSecuritySales and MarketingAccountingHuman ResourcesEngineering The Economics of the Hotel Business Dimensions of the Hotel Investment DecisionHotel Cycles and Financial Performance Module 05: Planning for Leisure Services Planning In Organisations Some Planning Concepts Goal Setting Characteristics of Well-Thought-Out GoalsGoal CongruenceGoals and Policies Planning in Operations Strategic IssuesFrom Strategy to Tactics Individual Worker as Planner Planning as a Personal Process Long-Range Planning Tools Return on InvestmentCost-Benefit Analysis Module 06: Leadership in Leisure Industry Characteristics of an Ideal Leader Deciding How to Lead Team Leading Goals and Skills Decision Making The Decision-Making Process Coaching, Mentoring and Motivational Leadership Motivational Leadership Module 07: Human Resource Management in Leisure Industry Importance of HRM Tourism and HRM Human Resource Development Strategy Training Types and Levels of TrainingFuture Training Needs Rewards, Bonus, and Compensation Human Resource Information System Module 08: Marketing of Leisure and Recreation Understanding the Marketing Process Understanding the Marketplace and Customer NeedsDesigning Customer Value-Driven Marketing StrategyPreparing an Integrated Marketing PlanBuilding Customer RelationshipsCapturing Value from Customers Developing Marketing Opportunities and Strategies Gaining Knowledge about the Marketing EnvironmentManaging Customer Information to Gain Customer InsightsConsumer Markets and Consumer Buying BehaviourOrganisational Buyer Behaviour Developing the Marketing Value-Driven Strategy and Mix Designing and Managing Products and BrandsInternal MarketingPricingDistribution Channels Delivering Customer ValueEngaging Customers and Communicating Customer Value and AdvertisingPromoting Products Managing Leisure and Tourism Marketing Marketing Tourism DestinationsCommunicating with the Tourist MarketOrganising and Managing Tourism Marketing Module 09: Health, Safety and Welfare Health and Safety for Leisure Activities The Purpose of the Health and Safety Regulations The Basics of Health and Safety in an Organisation Health and Safety Law for Leisure Activities Health and Safety Law for Swimming Pools Health and Safety Law for Sports Club Organisers How is the Leisure Management Bundle Assessment Process? We offer an integrated assessment framework to make the process of evaluation and accreditation for learners easier. You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the exams. Show off Your New Skills With a Certification of Completion Endorsed Certificate of Achievement from the Quality Licence Scheme After successfully completing the Leisure Management, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with completely free of charge in this package. For Additional the Quality Licence Scheme Endorsed Certificate you have to pay the price based on the Level of these Courses: Level 1 - £59 Level 2 - £79 Level 3 - £89 Level 4 - £99 Level 5 - £119 Level 6 - £129 Level 7 - £139 Certificate Accredited by CPD Upon finishing the Leisure Management course, you need to order to receive a Certificate Accredited by CPD that is recognised all over the UK and also internationally. The pricing schemes are - 10 GBP for Digital Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery) CPD 225 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this course. This course is open to everybody.a Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this course, you are to start your career or begin the next phase of your career. Certificates Diploma in Leisure Management at QLS Level 4 Hard copy certificate - Included For Additional The Quality Licence Scheme Courses, You have to pay the price based on the Level of these Courses: Level 1 - £59 Level 2 - £79 Level 3 - £89 Level 4 - £99 Level 5 - £119 Level 6 - £129 Level 7 - £139 CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (International delivery) CPD Accredited Certificate Digital certificate - £10 Upon passing the Bundle, you need to order to receive a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD.

This is an opportunity to benchmark your current and future safety and health vision and priorities in line with global models of safety, and to benefit from good practice gathered from leading organisations from around the world. Through lively discussion, debate and exercises, including benchmarking, gap analysis and case studies, leaders attending this programme deepen their understanding of how to use their skills to drive their organisation to the next level in its safety and health performance. The programme is designed to help leaders:

Job Interview Skills Training for Teachers Do you want to pursue a career in teaching? Are you ready to step into the spotlight and land your dream teaching position with confidence and finesse? Well, our Job Interview Skills Training for Teachers course is right for you. This course will empower you with the tools and strategies to excel in any interview scenario. Our Job Interview Skills Training for Teachers course dives deep into every facet of the interview process, ensuring you're well-prepared to navigate every question and interaction with grace and proficiency. This course will teach you the art of setting clear interview goals, conducting thorough research, and presenting yourself as the perfect fit for the job. Plus, you will learn the secrets to crafting a compelling narrative about yourself and embracing the proper mindset to tackle any curveball the interview throws. Moreover, this Job Interview Skills Training for Teachers course will help you develop a detailed strategy memo outlining key interview points, anticipated questions, and examples to guide responses and ensure coherence and clarity during the interview. You will also learn video rehearsal methods to practise interview responses, refine communication skills, and enhance verbal and non-verbal cues. As you move through the Job Interview Skills Training for Teachers course, you will become familiar with effective questioning techniques to inquire about the teaching role, school culture, and professional development opportunities during the interview process. Furthermore, you will learn to embrace feedback constructively, reflect on interview performance, identify improvement areas, and implement strategies to enhance future interview readiness and success. Enrol in the Job Interview Skills Training for Teachers course to unlock the keys to interview success! Why Choose Teachers Training Some of our features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language numeracy and IT Desire for entrepreneurship over the age of 16. Assessment The assessment is straightforward, you need to complete the assignment questions that will be provided to you at the end of the course, you can complete the assignment anytime you want. After you complete and submit your assignment, our tutors will assess your assignment and give you feedback if needed.  After your assignment has been assessed and you have passed, you will be qualified and will be able to apply for a course completion certificate. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Job Interview Skills Training for Teachers Job Interview Promo 00:01:00 Establishing Your Job Interview Goals 00:02:00 Research and Preparation for the Job Interview 00:05:00 How to Dress for the Interview 00:04:00 How to make Small Talk 00:03:00 Tell Me About Yourself 00:10:00 The Proper Job Interview Mindset 00:05:00 The Strategy Memo 00:04:00 Rehearse Your Interview on Video 00:06:00 Ask for the job 00:03:00 Feedback 00:01:00

If your organisation manages contractors then your staff need to understand the health and safety issues. This course is the answer. The expert trainer will set out clearly the legal responsibilities of all relevant parties and explore the practical application of these responsibilities with the course participants. The course will then examine the issues associated with the planning of work to be contracted out and the evaluation, selection, control and monitoring of contractors engaged to undertake the work. Although the main focus is on health and safety, the course will also explain how health and safety issues need to be integrated into your organisation's functional management processes to ensure effective control of contractors. The course will consider all types of contracted activities, including construction and maintenance, cleaning, security, plant installation, etc. This programme will give participants: A clear understanding of the organisation's legal responsibilities for managing contractors The information they need to assess the competence of contractors A practical understanding of risk assessment principles and the transfer of risk to contractors A step-by-step guide to the key aspects of managing contractors in practice, covering:Planning of the workSelecting contractorsHandover prior to work commencementDuring the workReviewing the work on completion Practical guidance on the integration of health and safety controls into organisational procedures for contractor management 1 Introduction Who are contractors? Why manage contractors? Different types of contractors Costs of poor contractor performance 2 Overview of health and safety law and liability Health and safety law and statutory duties Relevance of civil and criminal law Enforcement and prosecution 3 Relevant legislation for controlling contractors Health and Safety at Work Act 1974 Management of Health and Safety at Work Regulations 1999 Construction (Design and Management) Regulations 1994 (as amended, 2007) Other relevant legislation Contract law 4 Managing contractors in practice Exercise - how well is it happening? The objectives Five step approachPlanning of the workSelecting contractorsHandover prior to work commencementDuring the workReviewing the work on completion 5 Planning the work Scope and extent Risk assessment Interface and other activities Who controls what? Contract arrangements 6 Selecting the right contractor(s) Locating contractor organisations Selection the right contractors Assessing contractor competence Approved lists/frameworks Tender process 7 Pre-work commencement Co-ordination and co-operation Exchange of information Contractor risk assessments and method statements Permits to work Case study exercise 8 During contract work Communication and liaison Supervision and inspection of the work Inspection and reporting procedures Security issues Facilities and access 9 Reviewing work on completion Why, what and how? Achieving continuous improvement in contractor performance 10 Questions, discussion and review