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After passing the Diploma in Nail Technician at QLS Level 5 course exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Beginners in nail care and design. Beauty industry professionals. Nail art enthusiasts. Freelance nail technician s. Salon owners and managers. Career changers interested in nail technology. Requirements You will not need any prior background or expertise to enrol in this Nail technician course. Career path This course delivers important abilities that would benefit you in pursuing the following professions: Nail Technician Manicurist\Pedicurist Beauty Salon Employee/Business Nail Art Influencer Nail Technician Instructor In the United Kingdom, the average salary for these occupations ranges from £24,450 to £51,503 per year. Certificates Certificate of completion Digital certificate - Included Diploma in Nail Technician at QLS Level 5 Hard copy certificate - £119 Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Nail Technician at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 119 GBP inside the UK 129 GBP (including postal fees) for International Delivery Certificate Accredited by CPDQS 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (International Delivery)
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We are offering you the following FREE courses:- Course 01: Career Development Coach Course Course 02: Resilience Training Course Course 03: Mental Health Care Course 04: Diploma in Performance Management Course This Advanced Diploma in Life Coaching at QLS Level 7 course is endorsed by The Quality Licence Scheme & accredited by CPD UK Quality Standard (with 250 CPD points) Life coaching functions similarly to a mentor. They encourage people and explain aspects of their lives where they could grow or view things differently. A life coach can help you do a variety of essential things better, much like a baseball coach can help you throw the ball better or swing the bat properly. Working as a life coach is a fulfilling way to serve others while also helping yourself. By becoming a life coach ot Mentor yourself, you can - explore life coaching and mentoring jobs, provide life coaching services, coach people in your field of competence, leverage your own experiences to help and train others to accomplish and establish a fantastic coaching framework that allows you to use your abilities together with your beliefs to coach anyone. So join the life coaching and mentoring course now - train to improve people's personal and professional lives. This Advanced Diploma of Life Coaching & Mentoring training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join the Mentoring course today - gear up with the essential skills to set yourself up for excellence! What do you learn from this Advanced Diploma of Life Coaching & Mentoring - QLS Level 7 Endorsed with Mental Health Care course? Understand the fundamentals and purpose behind life coaching. Traverse the development of core beliefs and manage fears. Learn about the types of life coaching and the key attributes of a life coach. Prepare yourself for the Life Coaching & Mentoring certification test. Familiarise yourself with the basics of spiritual life coaching. Explore the ethical and moral aspects of life coaching and protecting clients. Why Prefer Us for Advanced Diploma of Life Coaching & Mentoring - QLS Level 7 Endorsed with Mental Health Care? Earn a certificate endorsed by the Quality Licence Scheme and another certificate accredited by CPD QS after completing this course Get a Free Student ID Card with this training program (£10 postal charge will be applicable for international delivery) The course is Affordable and Simple to understand Get Lifetime Access to the course materials The training program comes with 24/7 Tutor Support 4 Free Gifts are included in this Life Coaching & Mentoring course Free courses will cover the following topics: Free Course 01: Career Development Coach An Overview of Career Coaching The Career Seeker Aspects of Coaching and Mentoring Ethical Introduction to Personal Development Coach Development of Personality Essential UK Employment Law Fundamental Qualities of a Coach Motivating Your Clients Setting Up as a Coach Effective Communication Skills Free Course 02: Resilience Training Resilience-Dealing with Adversity and Setbacks Pathways to Resilience The Pillars of Resilience Training for Resilience Promoting Emotional Resilience - CASMT Mental Toughness & Resilience Free Course 03: Mental Health Care Introduction to Mental Health Mental Health in the Workplace Mental Health Legislation and Services Community Mental Health Teams (CMHTs) The Participation of the Service User Problem Definition Preparing for Brainstorming Generating Solutions (I) Generating Solutions (II) Analyzing Solutions Selecting a Solution Planning Your Next Steps Recording Lessons Learned Free Course 04: Diploma in Performance Management The Basics Goal Setting Establishing Performance Goals 360-Degree Feedback Competency Assessments Kolb's Learning Cycle Motivation The Performance Journal Creating a Performance Plan Method of Assessment of Advanced Diploma of Life Coaching & Mentoring MCQ Based Passing Marks 60% Unlimited Retake Exam Instant Assessment and Feedback Certification of Advanced Diploma of Life Coaching & Mentoring Quality Licence Scheme (QLS) Endorsed Certificate CPD Accredited (CPD QS) Certificate Digital (PDF) & Hardcopy Certificates are available CPD 250 CPD hours / points Accredited by CPD Quality Standards Module 01: Life Coaching: The Purpose and Fundamentals 18:50 1: Introduction Video Preview 01:30 2: Life Coaching: The Purpose and Fundamentals Preview 17:20 Module 02: Coaching and Mentoring Models 27:16 3: Coaching and Mentoring Models Part - 01 14:25 4: Coaching and Mentoring Models Part - 02 12:51 Module 03: Motivating Your Clients 10:21 5: Motivating Your Clients 10:21 Module 04: The Coach/Client Relationship 10:08 6: The Coach/Client Relationship 10:08 Module 05: Develop Your Self-Awareness 18:32 7: Develop Your Self-Awareness 18:32 Module 06: The Development of Core Beliefs and Managing Fears 16:47 8: The Development of Core Beliefs and Managing Fears 16:47 Module 07: Life Coaching Types and Key Attributes of a Life Coach 23:59 9: Life Coaching Types and Key Attributes of a Life Coach 23:59 Module 08: Understanding Emotional Intelligence 16:37 10: Understanding Emotional Intelligence 16:37 Module 09: Basics of Spiritual Life Coaching 15:53 11: Basics of Spiritual Life Coaching 15:53 Module 10: Understanding Spiritual Life Coaching 22:07 12: Understanding Spiritual Life Coaching 22:07 Module 11: Self-Improvement 08:06 13: Self-Improvement 08:06 Module 12: Passion 10:01 14: Passion 10:01 Module 13: Personal Skills 11:00 15: Personal Skills 11:00 Module 14: Management Skills 10:41 16: Management Skills 10:41 Module 15: Understanding the Importance of Personal Finance 11:22 17: Understanding the Importance of Personal Finance 11:22 Module 16: Understanding Personal Money Management 11:55 18: Understanding Personal Money Management 11:55 Module 17: Managing Personal Insurance 09:24 19: Managing Personal Insurance 09:24 Module 18: Designing a Personal Budget 08:48 20: Designing a Personal Budget 08:48 Module 19: Money and Mental Health 08:28 21: Money and Mental Health 08:28 Module 20: A Structure for Client Work and Goal Setting 15:26 22: A Structure for Client Work and Goal Setting 15:26 Module 21: Basic Principles for Business Development and Growth 19:40 23: Basic Principles for Business Development and Growth 19:40 Module 22: The Ethical Coach: Protect Yourself and Your Clients 16:26 24: The Ethical Coach: Protect Yourself and Your Clients 16:26 Final Words 01:00 25: Final Words 01:00 Assessment (Optional) 03:00 26: ASSIGNMENT ON - ADVANCED DIPLOMA IN LIFE COACHING AT QLS LEVEL 7 03:00 Order Your Certificate 02:00 27: Order Your CPD Certificate 01:00 28: Order Your QLS Endorsed Certificate 01:00 Recommendations! 01:00 29: Take your career to the next level with HF Online! 01:00 Free Course No 01: Career Development Coach 2:54:13 30: Module 01: An Overview of Career Coaching 16:13 31: Module 02: The Career Seeker 13:41 32: Module 03: Aspects of Coaching and Mentoring Ethical 15:25 33: Module 04: Introduction to Personal Development Coach 11:22 34: Module 05: Development of Personality 17:23 35: Module 06: Essential UK Employment Law 25:35 36: Module 07: Fundamental Qualities of a Coach 34:01 37: Module 08: Motivating Your Clients 11:42 38: Module 09: Setting Up as a Coach 15:18 39: Module 10: Effective Communication Skills 13:33 Free Course No 02: Resilience Training 1:52:01 40: Module 01: Resilience - Dealing with Adversity and Setbacks 12:12 41: Module 02: Pathways to Resilience 23:20 42: Module 03: The Pillars of Resilience 23:14 43: Module 04: Training for Resilience 22:35 44: Module 05: Promoting Emotional Resilience - CASMT 17:27 45: Module 06: Mental Toughness & Resilience 13:13 Free Course No 03: Mental Health Care 1:51:00 46: Module 01: Introduction to Mental Health 12:29 47: Module 02: Mental Health in the Workplace 13:38 48: Module 03: Mental Health Legislation and Services 18:07 49: Module 04: Community Mental Health Teams (CMHTs) 11:42 50: Module 05: The Participation of the Service User 12:42 51: Module 06: Problem Definition 06:34 52: Module 07: Preparing for Brainstorming 06:52 53: Module 08: Generating Solutions (I) 06:36 54: Module 09: Generating Solutions (II) 07:05 55: Module 10: Analyzing Solutions 05:19 56: Module 11: Selecting a Solution 04:34 57: Module 12: Planning Your Next Steps 02:44 58: Module 13: Recording Lessons Learned 02:38 Free Course No 04: Diploma in Performance Management 36:11 59: Module 01: The Basics (I) 05:53 60: Module 02: The Basics (II) 05:38 61: Module 03: Goal Setting 03:55 62: Module 04: Establishing Performance Goals 03:38 63: Module 05: 360 Degree Feedback 02:31 64: Module 06: Competency Assessments 02:39 65: Module 07: Kolb's Learning Cycle 02:09 66: Module 08: Motivation 03:17 67: Module 09: The Performance Journal 03:08 68: Module 10: Creating a Performance Plan 03:23 Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for you, if you: Wish to work as a life coach effectively. Wish to expand your knowledge and resources as a life coach. Want to add life coaching to the list of services you already provide as a counsellor, therapist, teacher, speaker, author, or other professional. Wish to become more knowledgeable about and comprehend the life coaching and mentoring sector. Desire a step-by-step system and effective instruments with outcomes that can be verified. Wish to increase your stature and self-assurance as a life coach. Requirements Students from all educational backgrounds are welcome to enrol in this Life Coaching & Mentoring course, which has no academic entry requirements. Career path After completing this Life Coaching & Mentoring course, you can explore trendy and in-demand jobs related to this course, such as: Life Coach - £25,000 to £50,000 Career Coach - £30,000 to £60,000 Executive Coach - £50,000 to £100,000 Health and Wellness Coach - £25,000 to £45,000 Business Coach - £35,000 to £70,000 Relationship Coach - £30,000 to £50,000 Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. Advanced Diploma in Life Coaching at QLS Level 7 Hard copy certificate - £139 Show off Your New Skills with a Certificate of Completion Endorsed Certificate of Achievement from the Quality Licence Scheme After successfully completing the Advanced Diploma in Life Coaching at QLS Level7, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 139 GBP inside the UK 149 GBP (including postal fees) for International Delivery Certificate Accredited by CPD QS Upon finishing the Life Coaching course, you need to order to receive aCertificate Accredited by CPD QS that is accepted all over the UK and also internationally. The pricing schemes are: 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (International Delivery)
>>24 Hours Left! Don't Let the Winter Deals Slip Away - Enrol Now!<< Beauty therapy is not just about making people look good, it's about making them feel good. According to the UK's National Hair and Beauty Federation, the beauty industry is worth a staggering £30 billion annually, with a workforce of over 300,000 professionals. Learn years of industry experience from the comfort of your own home with this beauty therapy training course, and take steps to become a fully certified professional beauty therapist. This course is the complete beginner's guide to working in the beauty industry, designed to help you develop the skills you need to fast-track your career. Courses Are Included in This Package: Course 01: Beauty Therapy at QLS Level 7 Course 02: Beauty Skincare Treatment This Advanced Diploma in Beauty Therapy at QLS Level 7 course is endorsed by The Quality Licence Scheme and accredited by CPDQS. Learning Outcomes of Beauty Therapy Bundle: Master advanced skincare techniques to enhance client satisfaction and retention. Acquire comprehensive makeup artistry skills for diverse client needs. Gain expertise in acne treatments, elevating client trust and outcomes. Develop an in-depth understanding of nutrition's impact on skin health. Learn to tailor beauty therapies based on individual client profiles. Equip with skills for success in various beauty therapy settings. Why Prefer This Bundle? Opportunity to earn a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS after completing the course Get a free student ID card! with our bundle Course Get instant access to the bundle course. Learn from anywhere in the world This is an affordable and simple-to-understand Lifetime access to the course materials Beauty Therapy & Skincare comes with 24/7 tutor support Become the best of the best and unleash your potential with Beauty Therapy & Skincare with us. Beauty Therapy & Skincare To give you the most convenient and comprehensive learning experience possible, the Beauty Therapy course has been divided into several in-depth sections *** Beauty Therapy Course Curriculum *** Section 01: Makeup Brushes Your Kit Etiquette On Set How to Use Color Correctors Film & Television Artistry Tattoo Covering Tips On Natural Makeup Tips On Glamour Makeup How-To Tips for Teenage Makeup and much more... Section 02: Skin Care Skin Care and Tanning Facials Hair Removal Options Dermaplaning Esthetician Tools and much more... Things To Know As a Professional Aromatherapy and Essential Oils Detox Your Deodorant Dry Brushing Face Masks Find Your Perfect Color and much more... Assessment Process After completing this Beauty Therapy online course module, you will be given immediate access to a specially designed MCQ test & Passing score is 60% After passing the Advanced Diploma in Beauty Therapy at QLS Level 7 exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. CPD 180 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in starting a career in the beauty industry is encouraged to enrol in this course. Beauty enthusiasts looking to turn their passion into a profession Beauty professionals seeking to expand their offerings and enhance their skills Aspiring hairdressers, makeup artists, and nail technicians Salon owners or managers looking to train their staff Students or recent graduates seeking a career in the beauty industry Level 2 NVQ Diploma in Beauty Therapy General (RQF) Level 3 NVQ Diploma in Beauty Therapy General (RQF) Level 3 NVQ Diploma in Beauty Therapy Massage (RQF) Requirements The Beauty Therapy & Skincare program does not require any prior knowledge; everyone may participate! Career path This Beauty Therapy & Skincare bundle will allow you to kickstart or take your career to the next stage in the related sector such as: Beauty Consultant Makeup Artist Skincare Specialist Nutrition Advisor Salon Manager Freelance Therapist Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited Hard copy Certificate Hard copy certificate - £29 Advanced Diploma in Beauty Therapy at QLS Level 7 Hard copy certificate - £139
This Instructional Design Courses will provide you with a strong foundation in instructional design and help you understand how to determine and organise what to teach. You will learn how to research teaching strategies, and teaching tools and design individual activities and group activities. This Course At A Glance Accredited by CPD UK Endorsed by Quality Licence Scheme Understand the system approach to instructional design, its theories, and the concept behind informational processing Learn the terminologies such as eLearning, instructional design, and blended learning Gain knowledge about the fundamentals of designing and developing instructional materials Learn the components, objectives, and teaching styles in instructional design Know how to create clearer and more memorable visual content Learn how to identify your audience, their roles, and goals, and understand what they already do or want to do Understand how to design and develop learning programs using the constructivist theory of education Know how to research teaching strategies and discover a range of learning styles Know how to balance a lecture with fun activities and make it look real Learn how to create facilitator guides, in-class activities and assessments Understand how to design workbooks, handouts, slideshows and marketing materials Instructional Design Course at QLS Level 5 Overview This Instructional Design Course is designed for anyone in the teaching industry, who loves instructional designing, or is perhaps interested in designing and developing content for teaching and building more advanced skills. This online course will help you understand the history and evolution of instructional design, principles, and features of the design and development of instructional material. You will understand what makes an amazing training curriculum, how to identify your audience, and how to organise tasks and subtasks. This course emphasises how to create a slideshow, evaluation quizzes, workbooks, handouts, in-class activities and other materials to facilitate an interesting teaching environment. You will learn the steps to design a curriculum structure and know curriculum teaching design and curriculum production. Upon successful completion of this Instructional Design Course, you will be acquainted with the essential elements of instructional design, curriculum life cycle, and effective assessment tools, and learn how to create and design documents that are required to make the classroom activities more interesting and fruitful. Who should take this course? This Instructional Design Courses is primarily aimed at: Teachers Aspiring teachers Academic staff Home tutor Content Writers SEN teaching assistant Human resource professional Instructional designer Anyone associated with the teaching industry This course is not, however, limited to a particular sector or line of work. This course is open to anybody who wants to gain substantial knowledge and skills to design eLearning study materials. Entry Requirements There are no academic entry requirements for this Instructional Design Course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This Instructional Design Course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Course Curriculum Introduction and Welcome to Curriculum Structural Design Start Here - Instructional Des What Makes an Amazing Training Curriculum - Part 1 What Makes an Amazing Training Curriculum - Part 2 Identify With Your Audience Identify With Your Audience Introduction Identify Their Roles Identify Their Goals Identify Their Why Identify What They Do Identify What They Already Do Identify What They Already Do Activity Identify What They Want to Do Identify What They Need to Do Organize What They Do Organize What They Do Intro Organize Tasks and Subtasks Organize Tasks and Subtasks - Part 2 Create Modules and Lessons Set Up a Curriculum Design Spreadsheet Determine What to Teach Understanding Objectives Understanding Objectives Activity Determine Conventions to Teach Determine Algorithms to Teach Determine Concepts to Teach Organize What to Teach Simplify and Group Objectives Part 1 Simplify and Group Objectives Part 2 Add Objectives to the Curriculum Design Spreadsheet Mark Objectives for Assessments Determine the Initial Class Structure Solidify Specific Course Groupings Customize Course Titles and Lesson Titles Determine Course Timelines Instructional Design Pro (Part 2) Introduction Introduction Determine Why They'd Want It Create Lesson Hooks - Part 1 Create Lesson Hooks - Part 2 Create Lesson Hooks Activity Create the Class Hook Create the Agenda and Takeaways Research Teaching Strategies Research Teaching Strategies Intro Discover the Four Learning Styles Research Individual Activities - Part 1 Research Individual Activities - Part 2 Research Group Activities - Part 1 Research Group Activities - Part 2 Research Group Activities - Part 3 Research Partner Activities Research Teaching Tools Research Teaching Tools Intro Keep Their Attention Keep Their Attention Activity Get Follow Along Get Follow Along Activity Get Understanding Get Understanding Activity Determine If They Got It Select Teaching Strategies and Tools Select the Right Teaching Strategies - Part 1 Select the Right Teaching Strategies - Part 2 Supplement With the Right Teaching Tools Balance Lecture With Activities Make it Real to Them Insert Relevant Stories Insert 'What Now' Examples Insert Fun Things Proof the Specific Class Structure Proof the Curriculum Structural Design and Teaching Design Proof the Course Timelines Instructional Design (Part 3) Introduction Introduction Create Facilitator Guides Create the Framework - Part 1 Create the Framework - Part 2 Fill in The Framework With Text Use Pictures to Add Impact - Part 1 Use Pictures to Add Impact - Part 2 Create in Class Activities and Assessments Create Activity Content - Part 1 Create Activity Content - Part 2 Create 'Your Turn' Assignments Create Workbooks and Handouts Create Learner Workbooks - Part 1 Create Learner Workbooks - Part 2 Create a Class Agenda Create Tip Sheets - Part 1 Create Tip Sheets Activity Create a Slideshow Create Your Core Content Slides Create Your Supplemental Slides Add Pictures to Your Slides Create Evaluation Surveys Quiz Design Your Evaluation Survey Produce Your Evaluation Survey Interpret Your Evaluation Survey Create Marketing Materials Create a Marketing Message Create a Marketing Flyer Create a Marketing Video - Part 1 Create a Marketing Video - Part 2 Instructional Design Pro Wrap Up Get Your Certification Supplementary Resources Supplementary Resources - Instructional Design at QLS Level 5 Assessment Assessment - Instructional Design at QLS Level 5 Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Quality Licence Scheme Endorsed The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. Certificate of Achievement Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org
Learn the ways of an Office Admin and Customer Service provider Customers are always important for any business which is why Customer Service is essential. Not only the customers, but the Administrative side of a company is also essential for a company to run smoothly. If you are interested in Office Administration and Customer Service then this course will be beneficial to you. Office administration involves a set of day to day activities related to financial planning, maintaining personnel records, processing of payroll, record keeping, maintaining files, billing, distribution of data, logistics are part of office administration. It involves the main task of ensuring that resources are available for smooth functioning like coordinating repairs of office equipment required for work. While customer service will make sure all the Customers are taken care of with all their queries. During this course you will about both on how to be a capable and efficient Office Admin and an engaging Customer Service provider. This course gives you the benefit of both profession and you be able learn and kickstart your career in Office Administration or Customer Service. Course Highlights Diploma in Office Admin and Customer Service is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Diploma in Office Admin and Customer Service into 97 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 3 days, 18 hours hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Diploma in Office Admin and Customer Service Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Diploma in Office Admin and Customer Service is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Diploma in Office Admin and Customer Service is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Admin Support Module One - Getting Started FREE 00:30:00 Module Two - Getting Organized (I) FREE 01:00:00 Module Three - Getting Organized (II) 01:00:00 Module Four - Managing Time 01:00:00 Module Five - Getting It All Done On Time 01:00:00 Module Six - Special Tasks 01:00:00 Module Seven - Verbal Communication Skills 01:00:00 Module Eight - Non-Verbal Communication Skills 01:00:00 Module Nine - Empowering Yourself 01:00:00 Module Ten - The Team of Two 01:00:00 Module Eleven - Taking Care of Yourself 01:00:00 Module Twelve - Wrapping Up 00:30:00 Administrative Management Module One - Getting Started FREE 01:00:00 Module Two - Why Your Office Needs Administrative Procedures FREE 01:00:00 Module Three - Gathering the Right Tools 01:00:00 Module Four - Identifying Procedures to Include 01:00:00 Module Five - Top Five Procedures to Record 01:00:00 Module Six - What to Include in Your Binder (I) 01:00:00 Module Seven - What to Include in Your Binder (II) 01:00:00 Module Eight - Organizing Your Binder 01:00:00 Module Nine - What Not to Include in the Procedure Guide 01:00:00 Module Ten - Share Office Procedure Guide 01:00:00 Module Eleven - Successfully Executing the Guide 01:00:00 Module Twelve - Wrapping Up 01:00:00 Organisational Skills Module One - Getting Started FREE 00:30:00 Module Two - Remove the Clutter FREE 01:00:00 Module Three - Prioritize 01:00:00 Module Four - Scheduling Your Time 01:00:00 Module Five - To Do Lists 01:00:00 Module Six - Paper and Paperless Storage 01:00:00 Module Seven - Organization in Your Work Area 01:00:00 Module Eight - Tools to Fight Procrastination 01:00:00 Module Nine - Organizing Your Inbox 01:00:00 Module Ten - Avoid the Causes of Disorganization 01:00:00 Module Eleven - Discipline is the Key to Stay Organized 01:00:00 Module Twelve - Wrapping Up 00:30:00 Administrative Skills Developing Diploma- Activities 00:00:00 Customer Relations and Dealings Module One - Getting Started 00:30:00 Module Two - The Right Attitude Starts with You 01:00:00 Module Three - Stress Management (Internal Stressors) 01:00:00 Module Four - Stress Management (External Stressors) 00:30:00 Module Five - Transactional Analysis 01:00:00 Module Six - Why are Some Customers Difficult 01:00:00 Module Seven - Dealing with the Customer Over the Phone 01:00:00 Module Eight - Dealing with the Customer In Person 01:00:00 Module Nine - Sensitivity in Dealing with Customers 01:00:00 Module Ten - Scenarios of Dealing with a Difficult Customer 01:00:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Service: Telephone Etiquette Module One - Getting Started 00:30:00 Module Two - Aspects of Phone Etiquette 01:00:00 Module Three - Using Proper Phone Language 01:00:00 Module Four - Eliminate Phone Distractions 01:00:00 Module Five - Inbound Calls 01:00:00 Module Six - Outbound Calls 01:00:00 Module Seven - Handling Rude or Angry Callers 01:00:00 Module Eight - Handling Interoffice Calls 01:00:00 Module Nine - Handling Voicemail Messages 01:00:00 Module Ten - Methods of Training Employees 01:00:00 Module Eleven - Correcting Poor Telephone Etiquette 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Word Module One - Getting Started FREE 00:30:00 Module Two - Opening Word FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Powerpoint Module One - Getting Started FREE 00:30:00 Module Two - Opening PowerPoint FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Excel Module One - Getting Started FREE 00:30:00 Module Two - Opening Excel FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Mock Exam Mock Exam- Diploma in Office Admin and Customer Service 00:30:00 Final Exam Final Exam- Diploma in Office Admin and Customer Service 00:30:00
Quality Guarantee: Promising training excellence, satisfaction gurantee Accredited by CPD UK & Quality License Scheme Tutor Support Unlimited support via email, till you complete the course Recognised Certification: Accepted by thousands of professional bodies Start Anytime With 1 year access to the course materials Online Learning Learn from anywhere, whenever you want This life coaching course will help you to learn powerful coaching techniques, effective communication skills and transformative strategies to help people thrive in all aspects of life. With this course, you will become a certified life coach, equipped to make a positive impact on the lives of others. This course at a glance Accredited by CPD UK Endorsed by Quality Licence Scheme Understand Life coaching fundamentals such as listening template, questioning, trust checklist, and more Learn various coaching models such as GROW Model, STEPPA Model etc. Understand different coaching steps such as goal setting, reality, options and obstacles, Will and Action Planning Learn how to structure your coaching sessions Discover the relationship between the client and the coach Know advanced coaching strategies such as managing emotional states or personal SWOT analysis Get acquainted with diet and nutrition fundamentals Understand exercise coaching such as cardio or resistance training Why Life Coaching Course right for you? The life coaching course online will give you a basic overview of coaching fundamentals, a listening introduction, three kinds of listening as a coach, and your listening template. You will learn the difference between coaching and standard questions and types of coaching questions. This extensive course will teach you advanced coaching strategies and introduce the concept of trust. You will explore different personality models such as the Big Five personality model, Myers Briggs personality model and steps to identify your personality model. By the end of the course, you will gain life coaching skills and theoretical knowledge on coaching fundamentals, models, personality models, and methods to structure your coaching sessions. Life Coaching Course Details Accredited by CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Course Curriculum Introduction What You Will Learn Get To Know Your Instructor Part 1 : Life Coaching Certification What Is Life Coaching The Benefits Of Becoming A Life Coach The Difference Between Coaching, Therapy, Mentoring & Training The Responsibilities Of A Life Coach Coaching Fundamentals Coaching Fundamentals Overview Listening Introduction The 3 Kinds Of Listening As A Coach Your Listening Template Questioning Introduction Questioning & Coaching How Coaching Questions Are Different From Normal Questions The Different Types Of Coaching Questions Questions Summary Building Trust Introduction The Trust Checklist Exercise How To Build Trust As A Coach More Trust Building Strategies Understanding Personalities Understanding Personalities Overview Big Five Personality Model Myers Briggs Personality Model Your Personality Model How To Bring Out Your Strengths With This Model. Coaching Models Explained Coaching Models Introduction GROW Model Explained STEPPPA Model Explained FUEL Model Explained CLEAR Model Explained Why We Will Use The GROW Model Coaching Step 1: Goal Setting Step 1 Introduction Why Defining Your Values Is Important. How To Define Your Personal Values. What Does Your Ideal Life Look Like. The 4 Biggest Goal Setting Mistakes To Avoid Stretch Goals Explained Why You Should Start With Long Term Goals. Setting Your First Long Term Goal Turning Long Term Goals Into Short Term Goals Next Steps Coaching Step 2: Reality Step 2 Introduction Status Quo Explained Wheel Of Life Excercise Explained Big Rocks Exercise Explained Coaching Example Step 2 Coaching Step 3: Option & Obstacles Step 3 Introduction How To Brainstorm With Your Client(s). How To Evaluate Your Brainstorming Ideas. 'Spheres Of Influence' Excerise Explained 'Not To Do List' Exercise Explained Coaching Example Step 3 Coaching Step 4: Will & Action Planning Step 4 Introduction The 80/20 Rule Applied To Coaching How To Design An Action Plan Coaching Example Step 4 GROW Model Recap How To Structure Your Coaching Sessions. Structuring Your Sessions Introduction How To Define Your Coaching Ground Rules. How Much Should You Charge. The Pre Coaching Call Your First Coaching Session Progress Evaluation Sessions My Recommended Coaching Timeline Clint Coach Relationship Client Coach Relationship Intro What Clients Expect From Their Coaches. Why Clients Choose One Coach Over Another. Client Coach Boundaries How To Retain Clients Long Term. Advanced Coaching Strategies Advanced Coaching Strategies Introduction Reframing Explained Managing Emotional States Understanding Representational Systems Personal SWOT Analysis Johari Window - Developing Self Awareness Giving Good Feedback As A Coach Part 2: Holistic Health Coaching Certification Part 2 Introduction What It Means To Be Healthy What Does A Health Coach Do. How Can You Combine Life Coaching & Health Coaching. Diet & Nutrition Fundamentals Diet Introduction Your Health & Diet: How They Are Linked The Consequences Of Following A Bad Diet How To Eat For Longevity What Are Calories? Explained The Relationship Between Bodyweight And Health Calories & Bodyweight In A Healthy Diet The Surprising Results Of The Twinkie Diet The Relationship Between Weight Loss And Health Calculating Your Total Daily Calories Healthy Weight Ranges The Best Foods For A Healthier Life Best Protein Foods Best Carbohydrate Foods Best Dietary Fat Foods How Much Of Each (Protein, Carbs, Fat). Diet & Nutrition Coaching Client Assessment Introduction Client Interview How To Create A Diet Plan For Clients. Calculating BMI Exercise Coaching: Cardio Cardio Introduction The Different Types Of Cardio How To Monitor Your Heart Rate During A Workout. Cardio vs Weigh Training - Which Is Better For Weight Loss Exercise Coaching: Resistance Training Weight Training Introduction Muscle Building Formula The Science Behind Muscle Growth Weight Training vs Bodyweight Training How To Create A Beginner Workout Plan 5 Most Important Aspects Of Lifting Form Progressive Overload Hormone Health Explained Hormones Introduction The 3 Types Of Hormones The Endocrine System Explained Hormones & Heart Disease Anabolic Steroids: Why They Are So Dangerous Most Important Hormones Overview Insulin Glucagon Adrenaline Cortisol Ghrelin Leptin Thyroid Hormones Estrogen Growth Hormone Testosterone Supplements How To Build Your Own Supplement Stack Top 3 Beginner Supplements For Muscle Growth The Best Supplements To Boost Immunity The Best Supplements For Vegans & Vegetarians The Best Supplements For Joint & Bone Health The Best Supplements For Fat Loss Health & Fitness Motivation Health & Fitness Motivation Introduction The Role Of Stress In Motivation The Motivation Problem How To Build Willpower 8 Steps To Building Fitness Discipline How To Get Out Of A Workout Rut. More Tips To Stay Motivated Health & Fitness FAQ Answered What Is Nutrient Density. Is Brown Sugar Better Than White Sugar. What Should You Train On Your First Day At The Gym. Fresh vs Frozen Food: Which Is Healthier Part 3: Wellness Coaching Certification Part 3 Introduction Steers Management The Difference Between Stress & Anxiety Short vs Long Term Stress The Effects Of Stress & Anxiety On Your Body Proven Stress Management Strategies & Techniques The Benefits Of Calm Breathing Breathing Exercise #1 - Three Part Breath Breathing Exercise #2 - Bellows Breath Progressive Muscle Relaxation Complete PMR Routine Sleep Sleeping For A Longer Life Tips To Fall Asleep Faster Supplements For Improved Sleep Emotional Self Care What Is Emotional Self Care How To Accept Yourself. Taming Your Inner Critic Getting A Different Perspective Acknowledging Your Qualities Getting Rid Of Time-Consuming Commitments How To Say 'No' To Others. Who should take this course? This online course is suitable for those who want to pursue a career in life coaching or anyone interested in learning life coaching and various coaching models in general. Entry Requirements There are no academic entry requirements for this Life Coaching course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This life coaching online course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner can grasp from each section. In the assessment pass mark is 60%. Certification Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org