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The business meeting is the organisational backbone of any busy company. As an administrative representative, you will need to know how to plan, chair, and minute important meetings. Within this course, you'll be taught how to plan/prepare a suitable meeting space, as well as delegating and organising responsibilities during its course. You'll also be prepared on how to deal with disruptions and take effective minutes/records of the discussion. This is a helpful course that will help you make any meeting run smoothly.  Learning Outcomes: Learning how to chair and open a business meeting Delegating responsibilities and actions during a meeting Providing minutes and records detailing the results from a meeting Ensuring that the meeting details are correct and that essential attendees take part Providing a safe and appropriate environment for the discussion Dealing with conflict and disputes Why Choose this Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Course Content Module 01: Introduction to Meeting Management Getting Started 00:15:00 Module 02: Setting Up the Environment Setting Up the Meeting Space 00:30:00 Module 03: What to Focus? Taking Minutes 00:10:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

The act of holding a performance appraisal is an honest necessity to ensure that an employee is being praised for hard-work or pushed to deliver their potential. This course will teach you how to hold a useful appraisal with an employee and how to work with the results. This also includes the act of remuneration process and possible interactions with industrial relations or trade unions, in case of appeals or disagreements, with full ramifications and possible ongoing actions explored.  Learning Outcomes: Learning how to hold a fair and honest appraisal Encourage 360 feedback and open communication Provide evidence and documentation, along with an agreed outcome Preparing administration for remuneration actions Communicate with union and industrial relations representatives Why Choose this Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who is This Course for?  This course is designed specifically for team-leaders or administrative workers who will be expected to perform and document one-on-one performance appraisals on employees. Requirements This Performance Appraisal Course is fully compatible with any kind of device. Whether you are using Windows computer, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path The course is suitable for those in the roles of HR Manager Business Manager Head of Department Team Leader Office Administration Course Content Module 01: Performance Appraisal Introduction 00:20:00 Module 02: Remuneration Policy and Industrial Relations What is Remuneration? 00:15:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Today's society is more aware of anti-social behaviour and bullying than it has been before, and far less tolerant of it. This course will teach you how to spot cases of blatant and subtle bullying and work to eliminate it from the workplace. It will explore the motives for harassment and how to combat it directly. It also covers what you should do if you witness or are subjected to harassment yourself. This will ensure a content workplace with staff free from all forms of bullying. Learning Outcomes: Define what harassment and bullying means Understand why some employees may bully others Making a 'shield' between you and the bullies How to act if you are a victim or witness of bullying UK legislation that protects employees from harassment Why Choose this Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Online study materials Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who is This Course for?  The program is aimed at administrative staff, team leaders, and management, who can confront or prevent reported cases of harassment or bullying. Requirements This Workplace Harassment Course is fully compatible with any kind of device. Whether you are using Windows computer, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path The course is suitable for those in the roles of Executives HR Manager Business Manager Head of Department Team Leader Office Administration Course Content Workplace Harassment Course Overview 00:05:00 Defining Bullying 00:10:00 Why Bullies Do What They Do 00:10:00 Building a Shield Against Bullies 00:10:00 What to Do If It Happens to You 00:15:00 What to Do If You Witness Bullying 00:05:00 Creating an Anti-Bullying Workplace 00:10:00 The Law on Bullying 00:05:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

A business can only work from the information that is given during communication links and exercises, and as a vital part of the administration, you are responsible for ensuring that it is correct and understood. This course will enhance your existing communication skills by going back to basics and ensuring that you will always be understood.  The various types of communication are explored, and you'll be challenged to utilise your personality and knowledge of body language to make yours better.  Learning Outcomes: Understand that everyone can improve their communication techniques to a degree Learn to read body language and react accordingly Ensure that you are understood and there are no mistakes Read the morale of teams and individuals as appropriate Use the right form of communication (meeting, email, etc.) to get the message heard Develop communication skills for conducting business activities Learn the art of body language and facial expression Learn how to convince anyone with your communication skills and get your message across perfectly Why Choose this Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who is this Course for?  Whilst aimed at administrative staff, this course is designed to help any individual improve their communication methods in the workplace, from executives to receptionists.  Career Path The course is suitable for those in the roles of; Secretary Administrator Receptionist Entrepreneur Executive/ Associate/ Manager of any department of an office Personal/ Business Assistant Requirements This Effective Communicative Skills Course is fully compatible with any kind of device. Whether you are using Windows computer, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Course Content Module 01: Introduction to Effective Communication Getting Started 00:05:00 Module 02: Body Expressions and Gender Differences Reading Body Language 00:10:00 Module 03: The Nonverbal Communication Nonverbal Communication 00:10:00 Module 04: How to Improve Yourself Improve Your Body Language 00:05:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Earn a comprehensive Medical & Clinical Administration Diploma. Master essential skills in healthcare management, medical billing, and office administration. Prepare for a rewarding career in the healthcare industry with our accredited program. Enroll now for a brighter future in medical administration.

>> 12-Hour Knowledge Knockdown! Prices Reduced Like Never Before << Hotel management is an intricate art, blending a deep understanding of guest expectations with a keen eye for detail, a passion for service, and a knack for problem-solving. It's a profession that requires a unique blend of leadership, adaptability, and a commitment to excellence. The UK hospitality and hotel management industry employs over 3.2 million people. With a projected growth rate of 12% by 2025, the demand for skilled hospitality professionals is at an all-time high. This comprehensive bundle aims to unlock the secrets of hospitality and hotel management, empowering you to embark on a rewarding career journey. This Diploma of Hospitality and Hotel Management Bundle Contains 4 of Our Premium Courses for One Discounted Price: Course 01: Hotel Management with Hotel Receptionist and Hospitality Management Course 02: Diploma in Hotel Receptionist Course 03: Catering Management Course 04: Office Admin and Receptionist Skills This Hospitality and Hotel Management Bundle provides a one-stop shop for everything you need to launch your hospitality career. You'll gain a thorough understanding of hotel operations, from mastering guest service at the front desk to ensuring smooth-running catering services. The bundle also covers essential office administration and receptionist skills, making you a well-rounded professional. Learning Outcomes of this Bundle Master the art of providing exceptional guest service in the hotel industry. Gain a comprehensive understanding of hotel operations and management principles. Develop expertise in catering management, from menu planning to event execution. Elevate your office administration and reception skills to excel in professional settings. Enhance your communication and interpersonal skills to foster positive guest interactions. Enrol today and unlock a world of exciting opportunities within the thriving hospitality industry! Why Choose Our Bundle? Get a free CPD accredited Certificate upon completion of Hospitality and Hotel Management Get a free student ID card with Hospitality and Hotel Management Training Hospitality and Hotel Management is affordable and simple to understand Lifetime access to the Hospitality and Hotel Management course materials Hospitality and Hotel Management comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Course 01: Hotel Management with Hotel Receptionist and Hospitality Management Module 01: An Overview Of Hotel Reception Module 02: Hotel Reception Standard Procedures Module 03: Customer Service In Hotel Reception Module 04: Communication Skills Required For Hotel Reception Module 05: Telephone Handling In A Hotel Module 06: How To Handle Difficult Hotel Guests Module 07: Administrative Skills As A Hotel Receptionist Module 08: Computer Skills And Programs Module 09: Brand Standards In The Hospitality World Module 10: Being A Team Player: Working With Other Hotel Departments and much more... Course 02: Diploma in Hotel Receptionist Module 1: Introduction to Reception and Receptionist Module 02: An Overview of Hotel Industry Module 03: The Process of Selection and Recruitment in Hospitality Industry Module 04: Management of Front Office Operations Module 05: Business Telephone Skills Module 06: Mail Services and Shipping Module 07: Travel Arrangements Module 08: Time Management Module 09: Record Keeping and Filing Systems Module 10: Communication Skills Course 03: Catering Management Module 01: An Overview Of Catering Business Module 02: Laws And Legislations Regarding Food Safety And Hygiene Module 03: Food Safety And Hygiene Module 04: Food Safety In Catering Module 05: Management Of Food And Beverage Operations Module 06: Marketing And Human Resource Course 04: Office Admin and Receptionist Skills Module 01: Introduction To Reception And Receptionist Module 02: Business Telephone Skills Module 03: Representing Your Boss And Company Module 04: Mail Services And Shipping Module 05: Travel Arrangements Module 06: Organising Meeting And Conferences Module 07: Time Management Module 08: Record Keeping And Filing Systems Module 09: Business Writing Skills Module 10 :Organisational Skills How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*4 = £51) CPD Hard Copy Certificate: £29.99 CPD 190 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This bundle is ideal for: Students seeking mastery in this field Professionals seeking to enhance their skills Anyone who is passionate about this topic Requirements You will not need any prior background or expertise in this bundle. Career path This bundle will allow you to kickstart or take your career in the related sector to the next stage. Hotel Manager Front Office Manager Guest Services Representative Catering Manager Hospitality Consultant Event Coordinator Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - £29.99 Please note that International students have to pay an additional £10 as a shipment fee.