6190 Courses

Description: The knowledge of Microsoft Word is a must for both employee and business owners. Even students, teachers, researchers and people from all background need to know the application because of its versatile use. The advanced course on Microsoft Word allows the learner to know the advanced features of the most used program. Microsoft Word 2016 Advanced will teach you the procedures for creating more advanced documents. You will know how to add reference marks or notes, the ways of simplifying and managing large contents, how to create forms, how to secure a document or how to handle document versions. After completing the course, you will know almost all the advanced techniques for creating an outstanding document. Learning Outcomes: Changing user information, sharing documents, working with comments and comparing document changes Collaborate on documents by reviewing them, merging changes and co-authoring Discover how to best use reference tools, like captions, cross-references, bookmarks, hyperlinks, footnotes, endnotes, citations and bibliographies Working with master documents and subdocuments Adding cover page; creating an index, table of contents, and ancillary tables; and managing outlines to simplify and manage large documents Suppressing information from a document, setting editing restrictions, adding digital signature platforms, and restricting document access Find out techniques for saving and exporting form data, along with creating and manipulating forms Using SharePoint Server with Word in order to create, compare and combine different document versions Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Microsoft Word 2016 Advanced is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Microsoft Word 2016 Advanced is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Collaborating on Documents Modify User Information 00:15:00 Share a Document 00:30:00 Work with Comments 00:15:00 Compare Document Changes 00:15:00 Review a Document 00:15:00 Merge Document Changes 00:15:00 Coauthor Documents 00:15:00 Adding Reference Marks and Notes Add Captions 00:15:00 Add Cross-References 00:15:00 Add Bookmarks 00:15:00 Add Hyperlinks 00:15:00 Insert Footnotes and Endnotes 00:15:00 Add Citations 00:30:00 Insert a Bibliography 00:15:00 Simplifying and Managing Long Documents Insert Blank and Cover Pages 00:15:00 Insert an Index 00:30:00 Insert a Table of Contents 00:30:00 Insert an Ancillary Table 00:15:00 Manage Outlines 00:30:00 Create a Master Document 00:30:00 Securing a Document Suppress Information 00:30:00 Set Editing Restrictions 00:30:00 Add a Digital Signature to a Document 00:15:00 Restrict Document Access 00:15:00 Forms Create Forms 00:30:00 Manipulate Forms 00:15:00 Form Data Conversion 00:15:00 Managing Document Versions Create a New Document Version 00:30:00 Compare Document Versions 00:15:00 Merge Document Versions 00:15:00 Activities Activities - Microsoft Word 2016 Advanced 00:00:00 Mock Exam Mock Exam- Microsoft Word 2016 Advanced 00:20:00 Final Exam Final Exam- Microsoft Word 2016 Advanced 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description:  Microsoft Publisher is created as a task-based desktop publishing tool. It is more flexible and powerful authoring software compared to Microsoft Word. In this course, you will learn the basic skills, knowledge, and information about Publisher Advanced level and how to import your final text from Word into Publisher to finalise the publication you did. You will appreciate Microsoft's work that emphasises that this application is an easy-to-use and less expensive alternative to other publication software. This course will provide you with the necessary skills, knowledge and information of Microsoft Publisher.  Who is the course for? Professionals who want to learn about the Microsoft Publisher. People who have an interest in the basics and features of the Publisher. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Microsoft Publisher Advanced Level course is a useful qualification to possess and would be beneficial for professions like the following positions: Administrative Assistant PA Secretary Administrator Office Manager. Microsoft Publisher Advanced Level Module One - Getting Started 00:30:00 Module Two - Advanced Content Options 01:00:00 Module Three - Working with Text 01:00:00 Module Four - Working with Pictures 01:00:00 Module Five - Working with Shapes 01:00:00 Module Six - Working with Graphics and Objects 01:00:00 Module Seven - Working with Page Layout 01:00:00 Module Eight - Using Master Pages 01:00:00 Module Nine - Working with Merges 01:00:00 Module Ten - Creating a Catalog 01:00:00 Module Eleven - Working with Publication Information 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities Activities - Microsoft Publisher Advanced Level 00:00:00 Mock Exam Mock Exam-Microsoft Publisher Advanced Level 00:20:00 Final Exam Final Exam-Microsoft Publisher Advanced Level 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: This Microsoft Office 2010 Excel Intermediate - Complete Video Course builds on the skills and concepts taught in Excel 2010: Basic. You will learn how to use multiple worksheets and workbooks efficiently, and you will start working with more advanced formatting options including styles, themes, and backgrounds, create informative, eye-catching charts and harness the power of Excel's data analysis and filtering tools, how to create outlines and subtotals, how to create and apply cell names, and how to work with tables. You will save workbooks as Web pages, insert and edit hyperlinks, and learn to share workbooks by email. In addition, you'll find out how easy it is to create macros that let you manipulate data with the push of a button. You'll also discover how to use Goal Seek and Solver and apply them to real-world problems. And you'll set yourself apart from the casual Excel user by adding time-saving functions to your repertoire. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Microsoft Office 2010 Excel Intermediate - Complete Video Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Microsoft Office 2010 Excel Intermediate - Complete Video Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Using Multiple Worksheets and Workbooks Using Multiple Workbooks 00:05:00 Linking Worksheets with 3-D Formulas 00:05:00 Linking Workbooks 00:09:00 Managing Workbooks 00:04:00 Advanced Formatting Using Special Number Formats 00:10:00 Using Functions to Format Text 00:09:00 Working with Styles 00:08:00 Working with Themes 00:07:00 Other Advanced Formatting 00:17:00 Outlining and Subtotals Outlining and Consolidating Data 00:13:00 Creating Subtotals 00:06:00 Cell and Range Names Creating and Using Names 00:14:00 Managing Names 00:07:00 Tables Sorting and Filtering Data 00:09:00 Advanced Filtering 00:08:00 Working with Tables 00:10:00 Web and Sharing Features Saving Workbooks as Web Pages 00:05:00 Using Hyperlinks 00:06:00 Sharing Workbooks 00:03:00 Advanced Charting Chart Formatting Options 00:05:00 Combination Charts 00:08:00 Graphical Elements 00:11:00 Documenting and Auditing Auditing Features 00:05:00 Comments in Cells and Workbooks 00:04:00 Protection 00:08:00 Workgroup Collaboration 00:09:00 Templates and Settings Application Settings 00:08:00 Built-in Templates 00:04:00 Creating and Managing Templates 00:05:00 PivotTables and PivotCharts Working with PivotTables 00:14:00 Rearranging PivotTables 00:06:00 Formatting PivotTables 00:03:00 Using PivotCharts 00:04:00 Mock Exam Mock Exam- Microsoft Office 2010 Excel Intermediate - Complete Video Course 00:20:00 Final Exam Final Exam- Microsoft Office 2010 Excel Intermediate - Complete Video Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

What's New in Microsoft Project 2016? What's New in Microsoft Project 2016? What's new in Microsoft Project 2016? Project 2016 has all the functionality and features you're used to, and some added enhancements and new features. We will provide you an explanation and demonstrations of top new features you'll find in Project 2016, including: More flexible timelines, which allows you to leverage multiple timelines to illustrate different phases or categories of work. You can also set the start and end dates for each timeline separately. We will preview the Resource Engagement that allows for better control over resource scheduling (Note this will only work if you're using Project Professional 2016 connected to Project Online). We will explain how to do things quickly with Tell Me, which is a text field where you can enter words and phrases related to what you want to do next and quickly get to features you want to use or actions you want to perform. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies.

What's New in Microsoft Project 2016? What's New in Microsoft Project 2016? What's new in Microsoft Project 2016? Project 2016 has all the functionality and features you're used to, and some added enhancements and new features. We will provide you an explanation and demonstrations of top new features you'll find in Project 2016, including: More flexible timelines, which allows you to leverage multiple timelines to illustrate different phases or categories of work. You can also set the start and end dates for each timeline separately. We will preview the Resource Engagement that allows for better control over resource scheduling (Note this will only work if you're using Project Professional 2016 connected to Project Online). We will explain how to do things quickly with Tell Me, which is a text field where you can enter words and phrases related to what you want to do next and quickly get to features you want to use or actions you want to perform. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies.

Make Better Project Decisions with Project Online Projects drive business success. The more information you have about those projects, the better your business will be able to retain customers, gain market share, and be competitive. Microsoft's Project and Portfolio Management (PPM) Solution, often referred to as Project Online, is an ideal way to manage projects. I frequently hear employees say they don't know what projects are active, the status of projects, and they don't know if they are at resource capacity or have idle resources. These questions and more are easily answered with Project Online. Through explanations and demonstrations, you will see how individuals in different roles use Project Online including team members, project managers, resource managers, executives, and PMO staff. You will learn about the capabilities to manage a mix of waterfall and agile projects and how information flows up to dashboard reports. You will learn about the project manager's enhanced capabilities when using Project Professional. The Project Online solution fits businesses of all sizes, from firms with just a handful of employees to multi-national companies.In this presentation we will cover common questions such as 'What software do I need to use Project Online?' and 'Why Should I Choose Microsoft's Enterprise Solution?' References will be provided to help you share answers with others. Attendees will have the option to reach out to the speaker for additional questions.

Overview This comprehensive course on Outlook Tips and tricks will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Outlook Tips and tricks comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Outlook Tips and tricks. It is available to all students, of all academic backgrounds. Requirements Our Outlook Tips and tricks is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 2 sections • 12 lectures • 00:48:00 total length •1 - Basic sort: 00:02:00 •2 - Handling Attachments: 00:06:00 •3 - Advanced Sort: 00:05:00 •4 - Conditonal Formatting: 00:04:00 •5 - Filter and Advanced Filter: 00:05:00 •6 - Categories: 00:03:00 •7 - Flags and Reminders: 00:05:00 •8 - Rules: 00:08:00 •9 - Managing Junk Email: 00:03:00 •10 - Managing Folders: 00:03:00 •11 - Inbox Maintenance: 00:04:00 •Assignment - Outlook Tips and tricks: 00:00:00

The Professional Presenter Training provides you with the knowledge and skill building in the planning, preparation and delivery of truly engaging presentations. Exploring all aspects of concept, design and delivery, you will gain a range of tools and techniques to help you plan and deliver engaging and effective presentations to a range of audiences. You'll learn how to use specific tools and techniques for presentation creation and delivery which will enable you to conduct powerful presentations that engage your audience every time. This course will give you the framework needed to develop and deliver an effective, memorable presentation. You will learn proven tips and examples that will guide you through the presentation process no matter how large the audience. Who is this course for? Excel 2019 Intermediate is suitable for anyone who wants to gain extensive knowledge, potential experience and professional skills in the related field. This course is CPD accredited so you don't have to worry about the quality. Requirements Our Excel 2019 Intermediate is open to all from all academic backgrounds and there are no specific requirements to attend this course. It is compatible and accessible from any device including Windows, Mac, Android, iOS, Tablets etc. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Intro Introduction 00:01:00 Section 01 Linking Worksheets and Workbooks 00:07:00 Linking Worksheets with 3D References 00:05:00 Understanding the Consolidate Feature 00:06:00 Section 02 What are Range Names 00:06:00 Creating Range Names Using the Name Box and Define Name 00:06:00 Creating Range Names Using Create from Selection 00:03:00 Section 03 Understanding the Differences Between Sorting and Filtering 00:03:00 Sorting Lists 00:07:00 Filtering Lists 00:06:00 Creating Subtotals 00:05:00 Section 04 Creating Tables and Understanding the Benefits 00:06:00 Understanding the Elements of a Table 00:05:00 Formatting a Table 00:05:00 Sorting and Filtering Tables 00:04:00 Filtering with Slicers 00:07:00 Calculating with Tables 00:06:00 Removing Erroneous Table Data 00:05:00 Exporting, Refreshing, and Converting Tables 00:05:00 Section 05 What is Conditional Formatting 00:03:00 Conditional Formatting-HIghlight Cells and Top Bottom Rules 00:06:00 Conditional Formatting-Data Bars, Icon Sets, and Color Scales 00:06:00 Using Custom Fonts and Colors 00:03:00 Using Custom Conditional Formatting 00:05:00 Modyfing or Removing Conditional Formatting 00:04:00 Section 06 What are Charts 00:06:00 Forecasting with Trendlines 00:05:00 Creating a Chart Template 00:04:00 Displaying Trends with Sparklines 00:08:00 Creating Charts 00:05:00 Understanding Chart Elements 00:05:00 Modifying Chart Elements 00:05:00 Changing and Moving Charts 00:03:00 Filtering a Chart 00:04:00 Formatting Charts 00:13:00 Adjusting Numbering 00:06:00 Creating Dual Axis Charts 00:05:00 Section 07 What is a PivotTable 00:05:00 Creating a PivotTable 00:07:00 Working with the PivotTable Fields Pane 00:10:00 Basic Data Organization and Analysis with PivotTables 00:08:00 Formatting PivotTables 00:05:00 Creating a PivotChart 00:04:00 Modifying and Formatting a PivotChart 00:04:00 Using Slicers and Timeline Slicers 00:08:00 Section 08 Using the PivotTable and PivotChart Wizard 00:03:00 Adding a Calculated Field 00:04:00 Adding a Calculated Item 00:04:00 Applying Conditional Formatting to a PivotTable 00:06:00 Creating Filter Pages for a PivotTable 00:04:00 Enabling the PowerPivot Add-in 00:11:00 Recap Recap 00:02:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

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In today's fast-paced and interconnected world, mastering Basic Telephone EtiquetteSkills is more crucial than ever. Telephone Etiquette ensures that every call you handle is professional, efficient, and courteous, which is essential in both daily life and your professional career. Learning Telephone Etiquette can significantly enhance your job prospects in the UK, where excellent communication skills are highly valued. In fact, mastering Telephone Etiquette can open doors to various roles in customer service, administration, and support, with average salaries ranging from £18,000 to £25,000 per year. The demand for professionals with strong Telephone Etiquette skills is on the rise, with the customer service sector growing by approximately 5% annually. By enrolling in this course, you will learn how to prepare for calls, handle difficult situations, and practice best Telephone Etiquette, making you an invaluable asset to any organization. Whether you're looking to improve your personal interactions or seeking career advancement, Telephone Etiquette is a skill that will set you apart. Key Features: CPD Certified Basic Telephone Etiquette Skills Course Free Certificate from Reed CIQ Approved Basic Telephone Etiquette Skills Course Developed by Specialist Lifetime Access Course Curriculum Module 01: Introduction to Telephone Skills Module 02: Preparing for the Call Module 03: Answering Calls Module 04: Conducting a Business Call Module 05: Handling Difficult Situations Module 06: Holding and Transferring Calls Module 07: Ending the Call Module 08: Telephone Etiquette for Customer Service Module 09: Best Practices of Telephone Etiquette Learning Outcomes: Cultivate confident call handling with strategic preparation techniques. Master the art of conducting seamless and impactful business conversations. Navigate and resolve challenging situations with poise and professionalism. Acquire proficiency in the seamless transfer of calls. Enhance your telephone etiquette to provide exceptional customer service. Apply best practices, setting yourself apart as a communication virtuoso. CPD 10 CPD hours / points Accredited by CPD Quality Standards Basic Telephone Etiquette Skills 1:51:23 1: Module 01: Introduction to Telephone Skills Preview 15:27 2: Module 02: Preparing for the Call 08:23 3: Module 03: Answering Calls 12:19 4: Module 04: Conducting a Business Call 11:26 5: Module 05: Handling Difficult Situations 09:24 6: Module 06: Holding and Transferring Calls 11:50 7: Module 07: Ending the Call 09:38 8: Module 08: Telephone Etiquette for Customer Service 19:58 9: Module 09: Best Practices of Telephone Etiquette 11:58 10: Leave A Review 01:00 Who is this course for? This Basic Telephone Etiquette Skills course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Basic Telephone Etiquette Skills. Moreover, this course is ideal for: Professionals seeking to refine their telephone communication skills. Customer service representatives aiming for excellence in phone interactions. Individuals aspiring to enhance their business communication finesse. Team members involved in call handling and transfers. Anyone looking to elevate their overall telephone communication competency. Requirements There are no requirements needed to enrol into this Basic Telephone Etiquette Skills course. We welcome individuals from all backgrounds and levels of experience to enrol into this Basic Telephone Etiquette Skills course. Career path After finishing this Basic Telephone Etiquette Skills course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Basic Telephone Etiquette Skills are: Customer Service Representative - £18K to 25K/year. Receptionist - £16K to 22K/year. Office Administrator - £18K to 24K/year. Call Centre Operator - £17K to 23K/year. Telemarketer - £16K to 20K/year. Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.