7807 Courses

33 in 1 Premium Bundle| ++Gifts:1 Free PDF & Transcript | CPD Certified | 24/7 Expert Support

33 in 1 CPD Accredited Diploma | ++Gifts: 1cFree PDF & Transcript | New & Updated | 24/7 Learner Support

Learn the correct and effective techniques with your massage therapist course Practical Training with Experts Learn everything you need to know about personal training from experienced tutors. Learn how to create training plans that work to keep your clients happy and achieve their goals.The course is taught by experts with years of experience in personal training who will coach and support you along the way. With the help of our award-winning experts, this course offers everything you need to know to kick-start your personal training career. Gain confidence and build your skills in a stress-free way. Help transform lives by giving your clients the opportunity to live a healthier lifestyle and earn money in the process! Gain practical skills and receive a certificate that will help you make a career as a personal trainer. Download training plans prepared by experts directly from the interactive course platform. This course is for you if you already have basic training knowledge and want to take it to the next level to become a professional trainer. This is a comprehensive training program that will equip you with new, practical skills and the ability to design unique programs based on your client’s abilities and goals. You’ll also learn proven results-oriented techniques and research-based methods. Through effective communication methods and goal setting, you will learn how to build a strong client-coach relationship. You will discover from our experts the top tricks to rocket your success as a personal trainer! You can complete the personal trainer course entirely through the Kemp Center platform from the comfort of your own. Learn how to become a personal trainer! Besides the extensive factual knowledge presented in an easy-to-learn format, the trainer course also includes practical modules with exercises and training, through which you will see how top professionals train their clients. You will complete exercises and workouts independently to develop the necessary skills. Also included in the course package are tests and exams, engaging multimedia presentations, reference materials, and career tips. All of the information acquired on the course can be applied in your client sessions to help improve their overall health and performance. By choosing the Kemp Center program, you are choosing expertise. Our certification will jump-start your career in the personal training industry! Once you start the course, you can download useful pdfs from our library of materials from experienced professionals that will help you create workout plans. Join the personal trainer course today and get the benefits: Learning from a professional instructor24/7 access from any devicePractical exercisesTests, quizzes and recapsCertificate of completionExtra materials and downloadable bonuses100% satisfaction guarantee Your Singing Instructor: Rick Martinez Personal Trainer Our instructor has 10 years of experience in personal training. He specializes in arranging diet plans and exercises for future professional athletes. He has worked with many athletes, both nationally and internationally. Rick Matinez professionally works as a personal trainer with individuals, as well as with well-known gym chains. He is a specialist in bodybuilding and the acquisition of muscle strength through the use of body weight. Our Instructor is passionate about bodybuilding and healing your body through exercise. He also coaches people with weight problems and supports people with health problems with their recovery. His enthusiasm for training will have the effort to you and we’re sure that he’ll motivate you to stop being a couch potato. If you wanna be a professional Personal Trainer, he’ll be a good reference for you and your exercise program. If you simply want to take care of your fitness, it’s advice on how to use the tools in the gym in the right way and arrange an exercise plan, you should also be interested in this course. The personal trainer course curriculum includes: Detailed video presentations 1. Foundations of working as a Personal Trainer The role of a trainer, his tasks and skills, a day in the life of a trainer, how much a personal trainer earns 2. The body and the processes within it Anatomy and physiology versus physical training, dietetics, and supplementation 3. Knowledge about customers Client goals (strength, mass, fitness, fat reduction), psychology, communication, habits, specifics of different types of clients (women, men, elderly, overweight) 4. Fitness industry Career paths, fitness market, current trends Training videos 1. Preparation for working with the customer The role of a trainer, his tasks and skills, a day in the life of a trainer, how much a personal trainer earns 2. Personal training at the gym Strength, mass, sculpture – practical issues, equipment (machines and free weights), exercises for all muscle parts, warm-up, training systems, stretching, recovery 3. Functional training Cardio, calisthenics, CrossFit, stretching, equipment 4. Working with clients Goal setting, training plans, adaptation and progression, client relationship motivation 5. Business aspects of the trainer’s work Legal issues, client acquisition, image building Tests and repetitions Test your knowledge and what you have learned with our specially designed test that will help you memorize all the information from the course. Final Exam Summary of acquired knowledge before the final test. After finishing the whole course, you’ll have access to the final exam. After passing the final exam, you’ll receive a certificate. Bonuses Questionnaire and aptitude test The latest fitness industry trends you need to know about Dietary supplements for physically active people Personal Trainer Online-how do your exercises at the home? 10 Ways to Succeed in the Fitness Experience Beginner-IntermediateLanguage English, German, French, Polish, Portuguese A letter from your expert instructor This course fits perfectly with current trends in bodybuilding and training. As your Instructor, I’ll give you the latest information You need. After studying this course, you will be ready to prepare for your professional training, as well as provide guidance to your future charges.The classes and machines used in this course provide a good base for introducing yourself to healthy living and bodybuilding. If you want to take care of your figure and not grow fat, these exercises will definitely be useful to you. They are also prepared for people who want to work out as a personal trainer, and can be a great basis for further developing our skills.As an athlete, I recommend this course as basic for all future personal trainers.Rick Martinez- Personal Trainer

Highlights of the Course Course Type: Online Learning Duration: 1 Hour Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about coaching and mentoring Understand the core competencies and principles of coaching and mentoring Explore the various areas of coaching and mentoring Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert mentor Diploma in Coaching and Mentoring Course Master the skills you need to propel your career forward in coaching and mentoring . This course will equip you with the essential knowledge and skillset that will make you a confident mentor and take your career to the next level. This comprehensive diploma in coaching and mentoring course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this diploma in coaching and mentoring course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective coaching and mentoring practice and equip you with the essential skills, confidence and competence to assist you in the coaching and mentoring industry. You'll gain a solid understanding of the core competencies required to drive a successful career in coaching and mentoring . This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for mentor or for people who are aspiring to specialise in coaching and mentoring . Enrol in this diploma in coaching and mentoring course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive diploma in coaching and mentoring course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this coaching and mentoring can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This diploma in coaching and mentoring course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This diploma in coaching and mentoring course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This diploma in coaching and mentoring course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Module 01: Introduction Introduction 00:03:00 Module 02: Why do we Need to Mentor People? Why do we Need to Mentor People? 00:02:00 Module 03: Responsibilities of a Mentor Responsibilities of a Mentor 00:06:00 Module 04: Parameters to Assess Mentees Parameters to Assess Mentees 00:02:00 Module 05: Enhancing Mentees Performance Enhancing Mentees Performance 00:01:00 Module 06: Principles of Mentoring Process Principles of Mentoring Process 00:03:00 Module 07: Elements of Mentoring Process Elements of Mentoring Process 00:05:00 Module 08: Features of a Mentoring Process Features of a Mentoring Process 00:03:00 Module 09: How to Give Feedback How to Give Feedback 00:04:00 Module 10: Mentoring Different Types of People Mentoring Different Types of People 00:01:00 Module 11: How to Mentor People for Growth How to Mentor People for Growth 00:06:00 Module 12: Tools Used for Mentoring Tools Used for Mentoring 00:01:00 Module 13: Role of Learning & Development Role of Learning & Development 00:02:00 Module 14: Evaluation of Mentoring Process Evaluation of Mentoring Process 00:01:00 Module 15: Importance of Self Confidence Importance of Self Confidence 00:03:00 Module 16: Tips for Better Mentoring Tips for Better Mentoring 00:05:00 Assessment Assessment - Coaching & MentorinAg Diploma 00:10:00 Certificate of Achievement Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

Highlights of the Course Course Type: Online Learning Duration: 2 Hours 28 Minutes Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about accounting Understand the core competencies and principles of accounting Explore the various areas of accounting Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert accountant Lean Accounting For Beginners Course Master the skills you need to propel your career forward in accounting. This course will equip you with the essential knowledge and skillset that will make you a confident accountant and take your career to the next level. This comprehensive lean accounting course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this lean accounting course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective accounting practice and equip you with the essential skills, confidence and competence to assist you in the accounting industry. You'll gain a solid understanding of the core competencies required to drive a successful career in accounting. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for accountant or for people who are aspiring to specialise in accounting. Enrol in this lean accounting course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive lean accounting course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this accounting can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This lean accounting course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This lean accounting course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This lean accounting course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum The Theory of Constraints and Throughput Accounting Welcome to the Theory of Constraints, Throughput Accounting and Lean Accounting 00:01:00 Introduction to the Theory of Constraints 00:01:00 Introduction to Throughput Accounting 00:01:00 Throughput Accounting 00:06:00 The Measures and KPIs of Throughput Accounting 00:06:00 Lean Accounting Part 1 Introduction to Lean Accounting 00:01:00 Concepts in Lean Accounting 00:13:00 Lean Performance Measures 00:06:00 Creating Lean Performance Measures 00:15:00 Lean Accounting Part 2 Introduction to Value Stream Management 00:01:00 Managing by Value Stream 00:05:00 Introducing the Tools of Lean Accounting 00:01:00 Lean Decision Making - The Tools of Lean Accounting 00:17:00 Lean Accounting and Transaction Elimination 00:10:00 Quantifying the Benefits of Improvement 00:09:00 Lean Accounting and Customer Value 00:04:00 Planning by Value Stream 00:05:00 Summary and Lean Accounting Assignment Summary: What we have Learned in this Course 00:06:00 Lean Accounting Assignment 00:03:00 Lean Accounting Assignment Answer 00:07:00 Thank you 00:01:00 Assessment Assessment - Lean Accounting For Beginners 00:10:00 Certificate of Achievement Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

Unlock your leadership potential with our CPD certified online course. Gain practical skills in goal-setting, communication, project management, and more. Enroll now to become an exceptional leader and advance your career!

Overview: Master Customer Service & CRM - delight your customers using great customer care and benefit from lifelong loyalty and referrals Do your customers LOVE you? Do they rave to their friends about what a great company you are? Would they ever consider switching to a competitor? Do they always leave your premises happy and well cared for? You might think this is a faraway dream, too expensive to achieve, or simply impossible for a product/business like yours¦. But guess what - it's not! Customer Service & CRM Diploma can make all of those goals come true, and doesn't need to cost you anything except creativity and passion. With Apex Learning online Customer Service & CRM course, you can learn the fundamental elements of Customer Service & CRM, understand how they can be applied in any organisation, and discover how a business can develop its Customer Service & CRM program to the highest level. The Customer Service & CRM Training will be of great interest to retail staff, hospitality workers and public servants who want to improve their provision of friendly and effective Customer Service & CRM. So go ahead and give your career in expert Customer Service & CRM a solid boost by accessing professional and helpful learning from Apex Learning today. This Customer Service & CRM Training Bundle Consists of the following Premium courses: Course 01: Sales and Marketing Skills Level 3 Course 02: Customer Relationship Management Course 03: Know Your Customer (KYC) Course 04: Leadership & Management Diploma Course 05: Risk Management Level 7 Course 06: Retail Management Level 5 Course 07: Effective Communication Skills Course 08: Performance Management Course 09: Quality Management Course 10: Time Management Enrol now in Customer Service & CRM To advance your career, and use the premium study materials from Apex Learning. Why Choose this Customer Service Bundle? FREE Customer Service & CRM CPD-accredited certificate Get a free student ID card with Customer Service & CRM training (£10 applicable for international delivery) Lifetime access to the Customer Service & CRM course materials The Customer Service & CRM program comes with 24/7 tutor support Get instant access to this Customer Service & CRM course Learn Customer Service & CRM training from anywhere in the world The Customer Service & CRM training is affordable and simple to understand The Customer Service & CRM training is entirely online Description: The Customer Service & CRM bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Customer Service & CRM Expertise and essential knowledge, which will assist you in reaching your goal. Customer Service & CRM Bundle Certificates after completion: PDF Certificate: Free (Previously it was £9.99*11 = £109) Hard Copy Certificate: Free (For The Title Course: Previously it was £14.99) Who is this Customer Service course for? There is no experience or previous qualifications required for enrolment in this Customer Service & CRM. Our Customer Service & CRM course is suitable for students, of all academic backgrounds. Requirements Our Customer Service & CRM is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this Customer Service & CRM course, it can be studied in your own time at your own pace. Career path Having this Customer Service & CRM expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Digital certificate - Included Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Customer Service Skills Complete Training) absolutely Free! Other Hard Copy certificates are available for £14.99 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

This course aims to equip you with the skills to create an operational mobile Instagram app feed using React Native and ChatGPT. Additionally, it offers comprehensive resources to develop a well-rounded project that you can showcase as a prototype upon completion. You will use all the latest and trending tools for application development from scratch.

Overview Learn how to perform routine motorcycle maintenance for top performance by taking this Motorbike Maintenance Course. Whether you want to make a career in motorcycle maintenance or repair your motorcycle yourself, this Motorbike Maintenance Course is ideal for you.  This Motorbike Maintenance Course will give you valuable insights into motorcycle maintenance. Throughout the course, you'll learn about engine cooling and lubrication, electrical maintenance, and motorcycle ignition systems. On top of that, you'll understand how to check and repair motorcycle suspension, wheels, tires, and brakes. Our valuable training will enhance your ability to repair your motorcycle and keep running costs down. Learning Outcomes Understand why regular motorbike maintenance is essential Know the basics of engine Get to know how motorcycle suspension works Enrich your knowledge of motorcycle electrical system maintenance Find great tips on preparing motorcycles for long term storage Why You Should Choose Motorbike Maintenance Course Lifetime access to the course No hidden fees or exam charges CPD Qualification Standards certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment, and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential Who is this Course for? The Motorbike Maintenance Course is for anyone interested in gaining the relevant skills in motorbike repair and maintenance. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Motorbike Maintenance Course is fully compatible with any kind of device. Whether you are using a Windows computer, Mac, smartphone or tablet, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path This course will provide you with the necessary knowledge and skills required to succeed in this sector. You will be ready to enter the relevant job market after completing this course. On top of that, the course will enhance your ability to earn an average salary of £23,481 annually.  Motorbike Maintenance Course Module 01: Introduction to Motorbike Maintenance 00:09:00 Module 02: Basics of Engine 00:09:00 Module 03: Engine Cooling and Lubrication 00:14:00 Module 04: Ignition 00:09:00 Module 05: Suspension 00:14:00 Module 06: Intake, Fuel, Clutch and Exhaust Systems 00:18:00 Module 07: Electrical Maintenance 00:16:00 Module 08: Wheels, Tires and Brakes Maintenance 00:15:00 Module 09: Transmission, Frame and Steering 00:25:00 Module 10: Cleaning, Setting Up and Storage 00:09:00 Module 11: Troubleshooting 00:16:00

R&D work is often carried out in entrepreneurial companies with the aim of developing solutions to scientific or technological problems for a wide range of customers. Projects can include longer term 'frontiers of science' research, medium term product development/manufacturing or more immediate troubleshooting or contract research assignments. In all these contexts, the ability to create innovative solutions in a timely and cost-effective manner is the essence of successful R&D. Whilst R&D groups typically excel in technical expertise, those involved often recognise that there is scope for improving the way that projects are managed. The aim of this training programme is to address this need whilst ensuring that the creative, entrepreneurial spirit that is fundamental to good R&D continues to flourish. MODULE 1: Creating the foundations for success Off-line video tutorials and exercises Total time ~ 1 - 1.5 hours Video 1: Making the most of project management in R&D Characterising R&D projects Applying project management to R&D work Exploiting the potential of project management in R&D Video 2: Promoting success in R&D project management Modelling successful project management Evaluating performance and promoting success The role and skills of the project manager/leader MODULE 2: Initiating and defining R&D projects Live interactive sessions (via Zoom): Session 1: 10:00 - 12:00 Session 2: 14:00 - 15:30 Session 1: Selecting and initiating projects Recognising worthwhile opportunities; initiating projects Identifying stakeholders and their goals Characterising and engaging stakeholders Session 2: Defining goals and agreeing deliverables Establishing the full scope of the project Clarifying and prioritising project deliverables Defining and agreeing deliverable specifications MODULE 3: Planning R&D projects Live interactive sessions (via Zoom): Session 1: 10:00 - 12:00 Session 2: 14:00 - 15:30 Session 1: Identifying and organising activities Creating effective plans; avoiding planning pitfalls Identifying tasks and assigning responsibilities Sequencing tasks and estimating durations Session 2: Developing the timeline and resource plan Identifying the 'critical path'; creating a resource plan Dealing with estimating uncertainty Accelerating the programme MODULE 4: Leadership and teamwork in R&D projects Off-line video tutorials and exercises Total time ~ 1 - 1.5 hours Video 1: Working effectively in project teams Building teamwork in contemporary organisations Recognising each other's skills; building synergy Building good working relationships; handling conflict Video 2: The role of the R&D project team leader Building teamwork: the role of leadership Creating an effective team culture Delegating work and motivating team members MODULE 5: Managing uncertainty in R&D projects Live interactive sessions (via Zoom): Session 1: 10:00 - 12:00 Session 2: 14:00 - 15:30 Session 1: Characterising uncertainty; identifying risks Exploring uncertainty; applying risk management Focusing the risk management process Identifying and defining risk events Session 2: Managing and controlling risks to the project Evaluating risk events Selecting between risk strategies; setting contingencies Updating and controlling exposure to risk MODULE 6: Implementing and controlling R&D projects Live interactive sessions (via Zoom): Session 1: 10:00 - 12:00 Session 2: 14:00 - 15:30 Session 1: Initiating assignments and managing changes Creating a pro-active implementation and control culture Establishing effective implementation and control procedures Assigning work and managing changes Session 2: Monitoring, managing and developing performance Adopting meaningful monitoring techniques Responding to problems; building performance Managing and controlling multiple project assignments