[vc_row][vc_column][vc_column_text] Description: Do you work from home or need to make telephone calls for your job? Does your telephone etiquette need improving? This Professional Telephone Receptionist Course is ideal for aspiring receptionists, or telephone receptionists who wish to build their skills for career advancement. Communication and customer service is an essential skill in any industry. Whether face to face or on the phone, being able to communicate professionally is a crucial aspect of any receptionist role. Throughout this telephone receptionist training course, you will learn how to be an effective communicator and will learn fundamental verbal communication techniques. You will also learn essential time management and telephone skills for communicating with clients and colleagues on the telephone. Different forms of communication will also be explored in this course, and you will also look into the challenges teleworkers face. Whether you're a call centre agent or professional receptionist, you will be a communication expert and more confident person on completion of this communication skills training course. Who is the course for? Home-based receptionist and any communication or administrative specialists who need to learn how to become expert or professional with their telephone communication skills. People who have an interest in learning how to become their own professional receptionist. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Professional Telephone Receptionist Course is a useful qualification to possess, and would be beneficial for the following careers: Call Center Agent Contact Operator Customer Service Representative Home-based Professional Information Center Expert Telemarketer and telesales Telephone Researcher [/vc_column_text][/vc_column][/vc_row] Professional Telephone Receptionist Course Module One - Getting Started 00:30:00 Module Two - Core Skills Required 01:00:00 Module Three - Self-Management (I) 01:00:00 Module Four - Self-Management (II) 01:00:00 Module Five - Time Management (I) 01:00:00 Module Six - Time Management (II) 01:00:00 Module Seven - Organizing and Planning (I) 01:00:00 Module Eight - Organizing and Planning (II) 01:00:00 Module Nine - Communication (I) 01:00:00 Module Ten - Communication (II) 01:00:00 Module Eleven - Additional Challenges 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities Professional Telephone Receptionist Course - Activities 00:00:00 Mock Exam Mock Exam- Professional Telephone Receptionist Course 00:20:00 Final Exam Final Exam- Professional Telephone Receptionist Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
If you're interested in leadership and management in education, this course could help you to strengthen your skills for the smooth running of an educational institution in the 21st century. The School management training course is a wonderful learning opportunity for you to get a broad understanding of workplace management, maintaining a school culture, behavioural issue management of students and so on. This a perfect platform to take your first step in this field and get equipped for the upcoming challenges. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice. Buckle up and be ready to take your first step of becoming a successful school administrator. Learning Outcomes Learn about the basics of workplace management Get familiar with how to safeguard students You'll also get a broad knowledge about creating and maintaining a school culture Understand the child development Learn how to deal with serious behavioural issues of students You'll also learn about managing school premises Get a proper knowledge of safety and maintenance as an administrator Also, learn about self-management and dealing with stress Course Design This School management training course is delivered through our online learning platform, accessible through any internet-connected device. No formal deadlines or teaching schedules are included, that aids a flexible study plan. We broke down the course into several manageable modules which we believe will assist you to grasp each concept more efficiently - from the fundamentals to the most advanced aspects of the course. The experts will teach you through a combination of: Online study materials Mock exams Multiple-choice assessment Why Choose this Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full tutor support on weekdays Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £99. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment To successfully complete the course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the course. After successfully passing the exam, you will be able to apply for Quality Licence Scheme endorsed certificate of achievement. To verify your enhanced skills in the subject, we recommend that you also complete the assignment questions. These can be completed at any time which is convenient for yourself and will be assessed by our in-house specialised tutors. Full feedback will then be given on your current performance, along with any further advice or support. Why Study this course You will learn everything that is needed regarding school management. This is an excellent opportunity for anyone from any academic backgrounds to learn more and advance their learning, launch a new career or reinvigorate an existing one. Who is this course for This is one of the best school administrator courses online and suitable for anyone who wants to gain extensive knowledge, potential experience, and expert skills in the related field. Industry experts designed this course, so you don't have to worry about the quality. Requirements This course is open to all, with no formal entry requirements. All you need is a passion for learning, a good understanding of the English language, numeracy and IT, and to be over the age of 16. Career path Training offered by the education management course could potentially benefit a range of roles, but would particularly enhance careers in- School Administration Teaching Consultancy Leading an institution Other related professional roles Course Content Module 1: Introduction to School Administration Introduction to School Administration 00:12:00 Module 2: Types of Schools in the UK Types of Schools In The UK 00:15:00 Module 3: Workplace Development Workplace Development 00:12:00 Module 4: Creating and Maintaining a School Culture Creating and Maintaining a School Culture 00:14:00 Module 5: Educational Administration and Management Educational Administration and Management 00:11:00 Module 6: Safeguarding Students Safeguarding Students 00:14:00 Module 7: Child Development Child Development 00:14:00 Module 8: Serious Behavioural Issues and Problems of Students Serious Behavioural Issues and Problems of Students 00:12:00 Module 9: Managing School Premises Managing School Premises 00:10:00 Module 10: Safety and Maintenance As an Administrator Safety and Maintenance As an Administrator 00:08:00 Module 11: Self-Management and Dealing with Stress Self-Management and Dealing with Stress 00:14:00 Mock Exam Mock Exam- School Administrator Training 00:20:00 Final Exam Final Exam- School Administrator Training 00:20:00 Assignment Assignment - School Administrator Training Unlimited Order Your Certificate Order your Certificate QLS 00:00:00
Introduction to Diabetes (2-Day Course)Course Description:These two days of comprehensive training are designed for nurses, nurse associates, pharmacists, paramedics, and other Allied Healthcare Professionals (AHPs), and experienced healthcare assistants (HCAs) who are new to or fairly new to the field of diabetes care. If you've recently started seeing patients with diabetes, or are planning to; this course is tailored to provide you with the fundamental knowledge and skills required to confidently care for individuals with diabetes. The primary focus is on adults with Type 2 diabetes, although key recommendations and signposting for patients with Type 1 diabetes will also be covered.Diabetes presents a significant healthcare challenge, costing the NHS £10 billion each year and impacting patients and their families. Primary care professionals play a pivotal role in managing the ever-increasing numbers of people diagnosed with Type 2 diabetes. Good diabetes care is crucial and aligns with national and local policies supported by robust NICE guidance.These interactive days of learning will incorporate various methods, including case studies, to help you progress from basic knowledge to a more confident and positive approach in reviewing and managing patients with diabetes.Day One09.15 - Coffee and Registration09.30 - Introduction and Course Objectives09.45 - Setting the Scene: - Screening, Diagnosis, and Pre-Diabetes - Pathophysiology and Symptoms - Remission in Type 2 Diabetes10.45 - Coffee Break11.00 - Diet & Diabetes: - Healthy Eating - Carbohydrate Awareness - Range of Dietary Approaches - Weight Management Services01.00 - Lunch02.00 - Benefits of Activity02.15 - Foot Care and Diabetes02.45 - Organising Structured Diabetes Care in Practice: - QoF and the Annual Review - Care & Support Planning - 8 Care Processes and 3 Treatment Targets03.15 - Case Studies03.30 - Action Plan, Evaluation, and Resources03.45 - CloseDay Two09.15 - Coffee and Registration09.30 - Review Progress Since Day 109.45 - Non-Insulin Medications10.45 - Coffee Break11.00 - Medication Management01.00 - Lunch02.00 - Complications Associated with Diabetes02.45 - Hyperglycaemia, Hypoglycaemia, and Management of Illness03.15 - Blood Glucose and Ketone Monitoring03.30 - DVLA and Diabetes03.45 - Competencies, Training, Resources, and CloseKey Learning Outcomes for Both Days:Upon completing this course, participants will be able to:1. Explain the physiology of diabetes and differentiate between Type 1 and Type 2 diabetes.2. Discuss methods for diagnosing diabetes and provide information to individuals newly diagnosed with Type 2 diabetes.3. Describe approaches that support achieving remission in Type 2 diabetes.4. Explain basic advice related to a healthy diet, various dietary approaches, and carbohydrate awareness.5. Discuss the modes of action of commonly used non-insulin medications.6. Identify major complications that may arise in individuals with long-standing diabetes and measures to limit or prevent them.7. Describe key advice for patients regarding the recognition and appropriate treatment of hypoglycaemia.8. Discuss DVLA guidance concerning driving and diabetes.9. Explain the risks of acute hyperglycaemia and provide advice to patients on self-managing illness periods.10. Provide examples of referral pathways to other services such as weight management, secondary care, podiatry, structured education, activity, and psychological services.11. Describe the process of routine foot review and factors influencing diabetic foot risk status.12. Discuss local recommendations for the appropriate use of blood glucose and ketone monitoring.13. Explain the key components and processes of an annual diabetes review and a self-management plan.Join us for this comprehensive 2-day course via Zoom and enhance your ability to provide effective diabetes care within primary care settings.
Level 5 & 7 Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 5 CPD Courses | Lifetime Access
Overview If you are interested in pursuing a career as a primary school teacher or want to enhance your skills in the field of primary education, our Primary Teacher Training course is the perfect choice for you. This comprehensive online course is designed to provide you with a solid foundation in primary education in the UK and equip you with the necessary knowledge and skills to excel in your teaching career. Throughout this course, you will delve into various essential aspects of primary education, including the responsibilities, qualifications, and skills required to become a successful primary school teacher. You will gain a deep understanding of the initial teacher training process and explore the different types of schools in the UK. Recognising the significance of early years in a child's development, this course will equip you with effective teaching techniques and strategies for Early Years Foundation Stage (EYFS) education. You will also explore child development theories and learn how to effectively teach primary English, mathematics, science, design and technology, and other subjects. Understanding the diverse needs of students, the course also covers topics related to children with special educational needs or disabilities. You will explore the EYFS framework in 2021 and develop skills in self-management and stress management to thrive in your teaching profession. By enrolling in our Primary Teacher Training course, you will gain the necessary skills and knowledge to become a proficient primary school teacher. Whether you aspire to teach in a primary school or want to enhance your career opportunities in the field of education, this course is the ideal choice. Why Choose Teachers Training Some of our website features are: Comprehensive and up-to-date curriculum 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training After you have successfully completed your assignment, you will be qualified to apply for a CPD Certification from The Teachers Training. The PDF certificate can be downloaded after you have completed your course. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Primary Teacher Training Primary Education in the UK 00:17:00 Responsibilities, Qualifications and Skills 00:16:00 Initial Teacher Training 00:23:00 Types of Schools in the UK 00:15:00 Importance of Early Years in Development 00:19:00 EYFS Teaching Techniques 00:14:00 Child Development 00:13:00 Teaching Primary English 00:29:00 Teaching Primary Mathematics 00:37:00 Teaching Primary Science, Design and Technology 00:30:00 Teaching Other Primary Subjects 00:28:00 Children Having Special Education Needs or Disabilities 00:16:00 EYFS Framework in 2021 00:12:00 Self-Management and Dealing with Stress 00:15:00 Assignment Assignment - Primary Teacher Training 00:00:00
2 QLS Endorsed Course | CPD Certified | Free PDF + Hardcopy Certificates | 80 CPD Points | Lifetime Access
2 QLS Endorsed Course | CPD Certified | Free PDF + Hardcopy Certificates | 80 CPD Points | Lifetime Access
2 QLS Endorsed Course | CPD Certified | Free PDF + Hardcopy Certificates | 80 CPD Points | Lifetime Access