• Professional Development
  • Medicine & Nursing
  • Arts & Crafts
  • Health & Wellbeing
  • Personal Development

147 Courses

Microsoft Outlook for Office 365 (Desktop or Online) - Part 1

By Nexus Human

Duration 1 Days 6 CPD hours This course is intended for This course is intended for those with a basic understanding of Microsoft© Windows© and who need to know how to use Outlook as an email client to manage their email communications, calendar events, contact information, and other communication tasks. Overview In this course, you will use Outlook to compose and handle your email communications and also manage your calendar, contacts, and tasks.You will:Navigate Outlook to read and respond to email.Use the Address Book and format and spell check new messages.Attach files and insert illustrations to messages.Customize read and response options.Use flags, categories, and folders to organize messages.Create and work with Contacts.Create appointments and schedule meetings in Calendar.Create and work with Tasks and Notes. In this course, you will use Outlook to send, receive, and manage email messages, manage your contact information, schedule appointments and meetings, create tasks and notes for yourself, and customize the Outlook interface to suit your working style.This course covers the Microsoft Office Specialist Program exam objectives to help you prepare for the Outlook Associate (Office 365 and Office 2019): Exam MO-400 certification exam. Getting Started with Outlook Topic A: Navigate the Outlook Interface Topic B: Work with Messages Topic C: Access Outlook Help Topic D: Outlook on the Web Formatting Messages Topic A: Add Message Recipients Topic B: Check Spelling and Grammar Topic C: Format Message Content Working with Attachments and Illustrations Topic A: Attach Files and Items Topic B: Add Illustrations to Messages Topic C: Manage Automatic Message Content Customizing Message Options Topic A: Customize Reading Options Topic B: Track Messages Topic C: Recall and Resend Messages Organizing Messages Topic A: Mark Messages Topic B: Organize Messages Using Folders Managing Contacts Topic A: Create and Edit Contacts Topic B: View and Print Contacts Working with the Calendar Topic A: View the Calendar Topic B: Create Appointments Topic C: Schedule Meetings Topic D: Print the Calendar Working with Tasks and Notes Topic A: Create Tasks Topic B: Create Notes Additional course details: Nexus Humans Microsoft Outlook for Office 365 (Desktop or Online) - Part 1 training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Microsoft Outlook for Office 365 (Desktop or Online) - Part 1 course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Microsoft Outlook for Office 365 (Desktop or Online) - Part 1
Delivered OnlineFlexible Dates
Price on Enquiry

Microsoft Outlook Mastering Program

By Study Plex

Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. Course Curriculum You Can Master Microsoft Outlook You Can Master Microsoft Outlook Promo 00:02:00 You Can Ask Me Anytime 00:01:00 Your Facebook Support Group 00:01:00 Quick Win - How To Send an Email in Outlook 00:01:00 Quick Win - How To Print an Email in Outlook 00:01:00 Another Quick Win - You Can Work Offline With Outlook 00:01:00 Getting Started With Outlook Outlook Environment 00:03:00 Outlook Opening 00:02:00 Outlook Interface Options 00:04:00 Sending and Receiving Email in Outlook 00:03:00 Sending and Receiving Email in Outlook with Attachments 00:02:00 File Menu Account Settings in Outlook 00:06:00 Automatic Replies in Outlook 00:04:00 Mail Box Settings in Outlook 00:02:00 Rules and Alerts Settings in Outlook 00:04:00 Exporting and Importing Rules and Alerts in Outlook 00:01:00 Opening Options in File Outlook 00:04:00 Home - New Email in Outlook Quick Win - How To Create Folder in Outlook 00:01:00 Quick Win - How To Change Outlook Style 00:01:00 Quick Win - How To Use Quick Access Toolbar 00:01:00 New Email Options in Outlook 00:03:00 Clipboard in New Email 00:05:00 Basic Text in New Email 00:07:00 Name, Include and Tags in New Email 00:03:00 Inserting Table Into New Email 00:10:00 Inserting Images Into New Email 00:10:00 Inserting Shapes Into New Email 00:06:00 Inserting SmartArt Into New Email 00:04:00 Inserting New Chart Into New Email 00:05:00 Taking Screenshot Into New Email 00:02:00 Links, Text and Symbol 00:03:00 Themes, Show Fields, Encrypt, Tracking and More Options in New Email 00:03:00 Formatting Text in New Emails 00:03:00 Text Style in New Email 00:04:00 Reviewing Menu in New Email 00:03:00 Home - New Appointment New Appointment at Home Menu 00:06:00 Home - New Meeting New Meeting at Home Menu 00:01:00 Home - New Contact New Contact in Home Menu 00:05:00 Home - New Task Create New Task 00:03:00 Other New Item in Home 00:02:00 Home - Other Functions Email Deletion in Outlook 00:02:00 Responding to A Email in Outlook 00:02:00 Quick Steps, Tag and Other Functions 00:03:00 Send and Receive Complete Guide of Send and Receive 00:03:00 Home - Folder Complete Folder Guide 00:05:00 Review and Outlook View and Help in Outlook 00:04:00 Options Options Intro 00:03:00 General Options in Outlook 00:05:00 Mail Options in Outlook 00:06:00 Calendar Options in Outlook 00:03:00 Contact Options in Outlook 00:01:00 Task Options in Outlook 00:01:00 Search Options in Outlook 00:02:00 Language Options in Outlook 00:02:00 Ease of Access Options in Outlook 00:02:00 Advanced Option in Outlook 00:04:00 Ribbon and Quick Access Toolbar Customization 00:02:00 Security Is Everything Quick Win - Create Unknown Password 00:01:00 Security Is Everthing 00:01:00 Quick Win - Insecurity Is Coming from You And Others 00:01:00 Understand Security Type or Category 00:02:00 Life Savers - You Should Know These 00:04:00 Have Proper Password - Start Securing You Now 00:03:00 Don't Use the Same Password Anymore 00:02:00 Should You Use Longer Password or Complicated! 00:03:00 Last-Pass & Authy Mobile App 00:02:00 The Best and Only Solution to Make and Keep Password Un-Crack-Able 00:08:00 Lastpass Setup and Configure 00:10:00 Last-Pass Options Part 1 00:03:00 Last-Pass Options Part 2 00:04:00 Last-Pass Option Part 3 00:04:00 2FA Makes You Even Stronger in Password 00:05:00 Security Is Everything, Keep Secured Your Devices 00:07:00 Security on Your Data and Privacy 00:08:00 Conclusion Congratulations 00:01:00 Certificate of Achievement Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

Microsoft Outlook Mastering Program
Delivered Online On Demand
£19

Microsoft Office 2010 Outlook Beginners - Complete Video Course

4.3(43)

By John Academy

Description: This Microsoft Office 2010 Outlook Beginners - Complete Video Course is intended for novice information workers who want to learn beginning level Outlook 2010 skills. It will provide you with an overview of the features and functions of Microsoft Outlook 2010. Here, you will learn the basic functions and features of Outlook 2010. After an introduction to Outlook's windows components and the Help system, you will be able to read and end email messages using several techniques. Then you will learn how to manage email messages and attachments, configure message options, and use search folders, and how to manage contacts and use the People Pane, works with tasks, and create appointments. Finally you will learn to send and respond meeting requests. If you are interested to learn all the basics of Microsoft Outlook 2010, then you should join this immediately Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Microsoft Office 2010 Outlook Beginners - Complete Video Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Microsoft Office 2010 Outlook Beginners - Complete Video Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Getting Started The Program Window FREE 00:12:00 Outlook Today 00:04:00 Getting Help 00:03:00 Email Reading Email Messages 00:05:00 Creating and Sending Email Messages 00:05:00 Working with Messages 00:10:00 Attachments 00:05:00 Email Management Message Options 00:15:00 Junk Email 00:06:00 Search Folders 00:04:00 Printing Messages 00:03:00 Contact Management Working with Contacts 00:12:00 Contact Groups 00:05:00 The People Pane 00:06:00 Tasks Working with Contacts 00:12:00 Managing Tasks 00:13:00 Appointments and Events Creating and Sending Appointments 00:09:00 Modifying Appointments 00:08:00 Events 00:05:00 Calendar Views 00:11:00 Meeting Requests and Responses Meetings 00:13:00 Managing Meetings 00:08:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Microsoft Office 2010 Outlook Beginners - Complete Video Course
Delivered Online On Demand2 hours 54 minutes
£19

Microsoft Outlook - Overview & Working with Mail

By AXIOM Learning Solutions

Microsoft Outlook - Overview & Working with Mail
Delivered OnlineFlexible Dates
£99

Microsoft Office 2007 Outlook Advanced - Complete Video Course

4.3(43)

By John Academy

Description: Outlook is the most valuable communication tools. It helps you to communicate faster. In this Microsoft Office 2007 Outlook Advanced - Complete Video Course you will build on the email and calendaring skills you have already obtained and will provide you with the skills needed to personalize email, organize Outlook items, manage Outlook data files, share and link contacts, save and archive email, create forms, and work offline and remotely, and much more. Before getting this course you must have the basic and intermediate skills of Microsoft Outlook 2007. This level will give you an advanced knowledge you need to know about Microsoft Outlook 2007. It will provide you with sufficient 2007 Outlook Advanced skills to create sophisticated analytical spreadsheet and master interface advanced formulae. So, take this advanced course to get a complete understanding of the higher functions of Outlook. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Microsoft Office 2007 Outlook Advanced - Complete Video Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Microsoft Office 2007 Outlook Advanced - Complete Video Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Mailbox Managing Data Files FREE 00:08:00 Managing Your Mailbox 00:15:00 Notes and Journal Folders The Notes Folder 00:12:00 The Journal Folder 00:21:00 Calendar and Contacts The Calendar 00:09:00 Group Schedules 00:07:00 The Contacts Folder 00:18:00 Collaboration Features Sharing your Folders 00:25:00 Sharing Calendars 00:23:00 SharePoint Integration 00:02:00 RSS Feeds 00:08:00 Templates and Forms Working with Templates 00:08:00 Working with Forms 00:17:00 Mock Exam Mock Exam- Microsoft Office 2007 Outlook Advanced - Complete Video Course 00:20:00 Final Exam Final Exam- Microsoft Office 2007 Outlook Advanced - Complete Video Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Microsoft Office 2007 Outlook Advanced - Complete Video Course
Delivered Online On Demand3 hours 33 minutes
£21

Outlook - introduction (In-House)

By The In House Training Company

This one-day introduction workshop is intended for users who need to get to grips with the essentials of Microsoft Outlook. It will provide you with the basic skills you need to effectively start using Outlook to manage your emails, calendar, contacts, tasks and notes. This course will help participants: Send messages with added email options applied Quickly file messages away for safe keeping Manage messages and attachments Organise calendar meetings and check other people's schedules Respond to a meeting request Create a contacts list Manage daily tasks Use reading and folder panes Create and manage folders Use auto reply Use notes Utilise Outlook's printing functionality 1 Getting started Using the reading pane Using the folder pane Changing inbox views Managing the to-do bar 2 Emailing messages Replying to and forwarding messages Adding message options Attaching files to an email message Opening and saving attachments 3 Outlook folders Creating and managing folders Moving messages into folders Adding folders to favourites Using search folder Always moving messages in conversation Automatically move messages with rules 4 Managing messages Using instant search Finding messages by criteria Grouping and sorting messages Categorising messages Adding message follow up flags Filtering messages with the people pane 5 Using auto reply Replying to messages whilst you are away Managing auto reply settings Applying rules to auto reply 6 Outlook calendars Adding and editing appointments Adding calendar reminders Moving and copying appointments Creating all day events Recurring appointments Sharing your calendar Opening another user's calendar 7 Planning a meeting Arranging meetings Inviting attendees to meetings Responding to meeting invites 8 Outlook contacts Creating and editing a contact Saving emails as contacts Finding contacts Sending messages to contacts Creating contact groups 9 Adding tasks Creating and editing tasks Completing tasks Assigning a task to another user Responding to a task request 10 Notes Creating and editing tasks Emailing notes Sticking notes on your desktop 11 Printing Printing messages Printing calendars Printing contacts

Outlook - introduction (In-House)
Delivered in Harpenden or UK Wide or OnlineFlexible Dates
Price on Enquiry

The Microsoft Office Diploma

By OnlineCoursesLearning.com

The Microsoft Office Diploma Course Includes the following courses: Microsoft Excel for Beginners Certificate Microsoft Excel Advanced Certificate Microsoft Excel Intermediate Certificate Microsoft Outlook Certificate Microsoft PowerPoint Certificate Microsoft Word Certificate Please Note: This course uses the Microsoft 365 version of Office. Any other versions will have some differences in the functions. This comprehensive and all-encompassing course on the most popular and widely used Microsoft Office programs aims to provide you with thorough and detailed knowledge in all areas of Microsoft Office. In fact, this bumper course combines the content of six individual courses, making it the ideal package for those of you who want to solidify your learning on Microsoft Office, for either professional or personal reasons. Those who work in an office environment or who are re-entering the workplace after a break will really benefit from the structured learning that this course offers, allowing you to hit the ground running at work. However, the course is equally useful for those using Microsoft Office in a personal capacity, as many tasks that you need to do on your home PC will likely involve working on these programs. Each of the courses which make up this bumper course has been tailor-made to incorporate the key information and skills that you need in order to improve your proficiency in each area of Microsoft.  The courses are run with training videos, allowing you to work in an interactive way, and at your own pace. Let's take a more detailed look at what each course offers you: What You Will Learn The combined course covers the following courses in full: Microsoft Excel for Beginners Certificate Microsoft Excel Intermediate Certificate Microsoft Excel Advanced Certificate Microsoft Word Certificate Microsoft PowerPoint Diploma Microsoft Outlook Diploma. Microsoft Excel for Beginners Certificate Course The first of our Microsoft Excel courses is perfect for those individuals who are new to this program or who need to brush up their basic skills with more practice. Completion of this course also offers the ideal foundation before moving on to the more advanced units. It offers simple and clear definitions of some of the key terminology within Excel, such as cells, rows and columns and how to input, edit and delete data. There is also an introductory section on how to create and work with basic formulas and pivot tables, which will be covered in more detail in the Intermediate and Advanced units. The course also covers how to work with worksheets and tabs in Excel, such as renaming, deleting, hiding, moving and copying. Microsoft Excel Intermediate Certificate Course This unit builds upon the progress that you have made in the Beginners unit to look at more complex functions within Excel such as averages, medians, modes and roundings and the best methods to manipulate such functions to help you to get the information that you want out of the program. In addition, formatting methods within Excel are covered, including changing texts and backgrounds, adding special characters and using AutoFill options. Microsoft Excel Advanced Certificate Course This unit is the most comprehensive and detailed of the three and aims to prepare you for jobs or situations where you require a thorough and proficient level of Excel. This unit really gets into the detail of the analytical functions of Excel, including more complex formulas such as MATCH, INDEX and VLOOKUP and, crucially, how to decide upon the most appropriate formula for a particular calculation. After completing this unit, you should feel confident to use and manipulate the largest range of Excel formulas and be able to use Excel to its full functionality. Microsoft Word Certificate Course The ability to use Microsoft Word effectively is a crucial requirement of many office based roles. This course on Microsoft Word is an all-encompassing source of information which offers you the opportunity to enhance your skills in this widely-used program. You will learn a wide range of skills here, from the basics of entering text into a Word document, to how to use some of the editing and formatting tools available, including using the toolbars and various design features such as headers and hyperlinks, and many other aspects. Microsoft PowerPoint Diploma Course PowerPoint is a very useful program for those who are responsible for creating and delivering presentations in the workplace. By completing this course, you are taking a big step towards ensuring that your slideshows are professional and polished. The course starts from the beginning, assuming no prior knowledge of the area, and covers the creation of a PowerPoint presentation and the addition and editing of slides within it. You will also learn how to insert and format text, tables, images and graphics into your slides and how to effectively use SmartArt to give your presentations an extra special edge. You will learn effective methods to use linking and annotation features, as well as how to insert notes, comments and handout tools for your presentation. Microsoft Outlook Diploma Course Microsoft Outlook is very widely used as an email and organisation program in both professional and personal contexts and a solid familiarisation with its functionality will help you to really get the best out of using it. Our course will help you to get to grips with composing and responding to emails, including adding attachments and automatic signatures and creating out of office messages. It will help you to set up lists of contacts and create advanced rules to help Outlook work seamlessly for you. You will also learn all about the calendar functionalities, including how to set up meetings, navigating calendars and assigning tasks to others. The Benefits of our Microsoft Office Course Studying with us to achieve success in our Microsoft Office combined course can offer you many benefits; not least the confidence and ability to professionally and effectively work with some of the most frequently used administration and workplace systems in the world. Here are some of the other benefits that you can enjoy by undertaking this course: The course is intuitive and easy to follow, allowing you to work at your own pace and revisit key concepts or areas of difficulty as you need You can study at home, in your free time and on any compatible electronic device, making access simpler than ever The courses come complete with video training, helping you to solidify your learning We offer full online support from our specialists as you progress through the course There are no entry requirements - simply a willingness to learn You will receive an industry recognised certification upon successful completion of the course.

The Microsoft Office Diploma
Delivered Online On Demand
£129

Legal Secretary Level 3 & 5

By Imperial Academy

Level 5 QLS Endorsed Course | Endorsed Certificate Included | Plus 5 Career Guided Courses | CPD Accredited

Legal Secretary Level 3 & 5
Delivered Online On Demand
£139

Admin, PA and Secretarial

By OnlineCoursesLearning.com

This course is a guide for those keen on filling in as any sort of executive in an office setting. This incorporates individual collaborator (PA) and secretarial positions. It's likewise ideal for the individuals who right now stand firm on authoritative situations and need to extend their abilities to acquire new tips and deceives. In every module, the course will assess a particular ability that is fundamental in each authoritative position. We will go overbroad abilities, like client correspondence and trust in the working environment, just as more explicit abilities, for example, business composing and helpful PC applications. Members in this course will get important data that is straightforwardly appropriate to any managerial position. Regardless of whether they be as a PA or a secretary, occupations in an organization manage numerous parts of a business. Representatives in these positions need to manage ranking staff and clients, just as different organizations. To do so successfully, they need to have a wide exhibit of abilities that address every one of these territories. This course offers a more profound glance at these important capacities and leaves understudies ready to do their organization occupations effortlessly, expertise and certainty.   What You Will Learn: Valuable skills that will help in any administrative position How to use Microsoft Outlook and Excel How to communicate with senior staff How to communicate with customers and clients in a professional manner How to manage your time and keep organised in your job   Benefits of Taking This Course: Gain significant abilities that are alluring to managers Gain tips and deceives that are valuable in the work environment and can help you do your work all the more viably Find out about all that a PA or secretarial occupation involves Figure out how to direct business on the web, on the phone and face to face Improve your trust in the working environment to empower you to improve as a representative   Video Review Executive Assistant Tools & Tips for Organisational Perfection   Course Modules/Lessons Module 01: Introduction and Calendar Management Module 02: Writing Letters, Faxes and Emails in a Business Setting Module 03: Telephone Skills and Building Your Self-confidence Module 04: Making Travel Arrangements and Invoicing Module 05: Time Management and Efficient Filing Module 06: Customer Care and Dealing with Complaints Module 07: Planning Ahead, Presenting and Proofreading Module 08: Typing and Word Processing Module 09: A Quick Look at Microsoft Outlook and Excel Module 10: Organising Meetings and Effective Communication Estimated course learning time: 9 hours

Admin, PA and Secretarial
Delivered Online On Demand
£50

Executive Admin and PA Certification Level 3 - Admin Course Online

By OnlineCoursesLearning.com

Executive Admin and PA Certification Level 3 Course Description: Are you passionate in Executive Admin profession or a PA, then this is the course for you. Engaging and informative course, ideal for the secretaries, PA's and Administration Assistants who are looking to take the next step in their career. For an organization it is as useful as if you have new team members who are starting out in these fields and are looking to expand their knowledge and skills. Organized into 21 comprehensive, yet easy-to-follow modules, the course covers all the key skills that are needed for this career path, including diary management, handling petty cash and customer service. What's Covered in the Course? The following is covered in detail, plus much more: The key responsibilities and duties that your team member will perform as a PA or administrative assistant; How to effectively manage diaries and make business travel arrangements, including scheduling appointments, booking travel and accommodation and cross-referencing information; Tips on writing and composing professional business documents, including letters and e-mails; How to communicate by telephone in an efficient and professional manner; Time management skills and how to improve productivity by effectively prioritizing and delegating, as well as how to plan work in the most efficient manner; Customer service and how to provide the best possible care for both the customers and the stakeholders of the business, as well as how to appropriately deal with customer complaints and liaise with customers at Reception; Dealing with the financial elements of a PA/administrative role, such as how to invoice and handle petty cash; How to proofread and professionally present different types of documents; Tips on how to set up and run an organized filing system, by effectively categorizing and structuring; Working with key office software, such as Microsoft Outlook, PowerPoint, Excel and Word. How to organize and execute meetings, in order to achieve the best results; Tips on how to improve typing and audio skills. What are the Benefits of the Course? - Admin Course Online There are plenty of benefits in taking the Level 3 Executive Admin and PA Certification: The structured certification can help to accelerate the team member's career; As there are no entry requirements, your team member needn't worry about having the right qualifications, in order to apply; Students can study at their own pace, in a place and at a time that suits them; Upon completion of the course, students can print off their own certificate which is recognized by leaders in the industry. Modules: Module 1: Introduction to the PA Course Module 2 : Diary Management Module 3 : Business Letter Writing Module 4 : Composing Faxes, Memorandums and Emails Module 5 : Telephone Skills as a PA Module 6 : Hotel and Travel Arrangements Module 7 : Filing Systems Module 8 : Time Management Skills Module 9 : Invoicing and Petty cash Module 10 : Customer Care Module 11 : Customer Complaints Management Module 12 : Work Planning Module 13 : Document Presentation and Proofreading Module 14 : Confidence Building Module Module 15: Typing and Audio Skills to Proficient Level (or further if you already Touch Type/Audio Transcribe) Module 16: How to Organise Effective Meetings Module 17: How to use Microsoft Outlook Module 18: How to use Excel - the Basics Module 19 : How to use PowerPoint (Basics) Module 20 : Word Processing with Microsoft Word Module 21 : Customer Communication and Reception Skills Estimated learning time: 17 hours The below video describes the Difference Between a Personal Assistant and an Executive Assistant:

Executive Admin and PA Certification Level 3 - Admin Course Online
Delivered Online On Demand
£50
1...34567...15