9477 Courses

Using Design Thinking to Drive Innovation A new kind of leadership and thinking is required if innovation is the goal. The Design Thinking approach allows us to address a wide range of complex challenges, using a human-centered perspective towards solving a problem. The Design Thinking creative methods enable organizational change, combining what is desirable from a user point of view with what is economically viable and technologically feasible to create a better future for customers. However, Design Thinking is not another process, delivery framework or set of steps that needs to be followed; it requires a change of individual mindset and organizational culture. By sharing personal experience, Denis Vukosav will provide insights on how to encourage change and use Design Thinking to successfully drive innovation in an organization. Additionally, some of the key Design Thinking challenges on the innovation journey will be discussed and ways to resolve them will be suggested. Assess the benefits of the Design Thinking approach Recognize the challenges of innovation and ways to overcome them Identify leadership styles required for managing Design Thinking organizations

The work of a technical team is invariably challenging and often unpredictable. Definition of the work can be problematic, timescales can be hard to estimate and the right technical approach difficult to select. Staff involved in this type of work usually have very high levels of specialist knowledge in their field and have high expectations of those who lead them. In addition to the challenges of the work, the team leader often has to balance the need for professional excellence with financial and commercial considerations and to ensure that team goals are realistic by being an effective negotiator with other project and senior managers. These characteristics make technical team leadership a demanding and complex activity. This programme aims to help participants develop the skills needed to become an effective technical team leader. The objectives of this programme are to help participants: understand the significance of leadership skills and their impact on team performance review the key skills needed to be an effective, 'multi-dimensional' team leader and learn how to develop, adapt and apply them in practice learn how to identify the preferred leadership style for the context and organisational culture and how to develop personal style versatility understand the role of the project leader in building an effective team and the skills required to promote and sustain team performance gain a better understanding of the interpersonal skills needed to motivate individual team members and harness the full potential of the team DAY ONE 1 Technical teams and leadership What is a leader? How much can leadership be learned? The team environment and the impact of leadership skills The characteristics of high performance teams and their leaders Some useful models and theories of leadership explored Types of leadership; choosing how to use leadership power Evaluating personal leadership style; how to develop style flexibility 2 Essential skills for team leaders 3 key dimensions of effective leadership: inwards, outwards and upwards Developing and promoting a 'team vision': strategic thinking skills The vital role of communication skills and how to develop them Understanding others; emotional intelligence skills Being a visible leader; behavioural and influencing skills Building effective relationships; the importance of trust and respect DAY TWO 3 Leading inwards to build the team The role of leadership in developing team performance Understanding individuals in the team; recognising team role preferences Managing conflict and promoting positive team dynamics Setting standards, maintaining discipline and rewarding performance Harnessing team potential: building motivation within the team Promoting team learning; the team leader as coach / mentor 4 Leading outwards and upwards to support the team Negotiating realistic team goals; effective influencing skills Gaining empowerment and support from the key stakeholders Leading upwards: knowing when and how to take the initiative Building team credibility within the organisation; helping the team deliver Becoming an effective team player in leadership teams Building and maintaining rapport with influential stakeholders

Business Administration Developing a thorough understanding of important advanced business administration topics and concepts can help you boost your career in various fields today. Employers continually prefer highly qualified administrative specialists over entry-level administrative personnel on a global scale. Excellent administrative skills are essential in both the corporate and public sectors to facilitate crucial operations and activities. This Business Administration course will provide you with a solid practical and theoretical foundation that will undoubtedly improve your knowledge and skills in this field. This course is for both aspiring beginners and experienced professionals who want to gain a thorough understanding of important business management topics. Now is the time to enrol in this Business Administration course, learn from the best in the field, and stand out from all other applicants and employees. Courses are included in this Business Administration Course Course 01: Level 3 Business Administration Course 02: Level 5 Diploma in Business Analysis Course 03: Level 5 Diploma in Risk Management Business Administration Detailed course curriculum of the Level 3 Business Administration Module 1: Introduction to Business Administration What is Business Administration Six Fundamentals of Business Management Types of Business & Their Ownership The Business Environment Types of Business Environment Importance of Business Environment Business Ethics Business Ethics for Executives Module 2: Principle of Business Business Market Business Innovation and Growth Financial Management Business Budgeting Sales and Marketing Module 3: Principles of Business Communication Negotiation in a Business Environment How to Develop and Deliver Presentations How to Create a Bespoke Business Document The Information System in a Business Environment Business Communication Models, Systems and Process Module 4: Principles of Administration How to Manage an Office Facility Health and Safety in a Business Environment How to Take Minutes of Meetings How to Chair, Lead and Manage Meetings How to Supervise Administration Team How to Organise Events Module 5: Understand How to Improve Business Performance The Principles of Resolving Business Problems Continuous Improvement Techniques and Processes The Principles of Change Management Module 6: Understand Equality, Diversity and Inclusion in the Workplace The Organisational Aspects of Equality, Diversity and Inclusion in the Workplace The Personal Aspects of Equality, Diversity and Inclusion in the Workplace How to Manage Performance and Conflict in the Workplace The Management of Team Performance The Management of Underperformance in the Workplace Module 7: Principles of Leadership and Management Leadership in Management Leadership Principles Leadership Styles and Models The Role, Functions and Processes of Management Performance Management Effective Decision Making Assessment Method After completing each module of the Business Administration Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Business Administration course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Business Administration This Business Administration course is highly recommended for:- Anybody in any business or office environment seeking to reach the top of the ladder. Newcomers to the job market who want to improve their prospects for initial employment. Entrepreneurs, Small business owners. Requirements Business Administration There are no specific requirements for this Business Administration course because it does not require any advanced knowledge or skills. Career path Business Administration Candidates who successfully complete this Business Administration course may choose from a wide range of careers, including:- Administrative Assistant, Administrative Director, Administrative Manager, Facility Manager, File Clerk, Financial Clerk, Client Relations Manager, Contract Administrator, Office Clerk. Certificates Certificate of completion Digital certificate - Included

As part of this course, you will learn how to communicate your organisation’s vision and values to others effectively.

Step into the world of efficient business operations with this CPD-accredited Administrative Management bundle, designed for those who manage, support or aspire to coordinate business functions with precision and confidence. This trio of expertly developed courses—Administrative Management, Organisational Leadership, and Workplace Confidentiality—offers structured knowledge aimed at enhancing your understanding of workplace processes, leadership responsibilities and confidentiality protocols. Whether you're sharpening your existing knowledge or branching into a new role, this course provides clear insight into how administrative roles help organisations run smoothly behind the scenes. Each module explores essential skills and decision-making processes that support effective office management, secure communication, and responsible leadership. The content is thoughtfully structured to suit learners in any business setting, with self-paced online delivery for maximum flexibility. If you're aiming to bring structure, clarity and professionalism into your administrative approach, this course bundle is a strong step forward. These comprehensive courses are available in this Administrative Management - CPD Accredited 3 Courses Bundle Course 01: Administrative Management Course 02: Organizational Leadership Course 03: Workplace Confidentiality ** Special Offer: Free PDF and Hard Copy Certificates** Key Benefits Get instant PDF and Hard Copy certificate Fully online courses Developed by qualified professionals Self-paced learning and laptop, tablet, and smartphone-friendly 24/7 Learning Assistance Course Curriculum: Module 01: Introduction to Office Administration Module 02: Skills of an Effective Administrator Module 03: Business Etiquette Module 04: Business Telephone Skills Module 05: Representing Your Boss and Company Module 06: Mail Services and Shipping Module 07: Travel Arrangements Module 08: Organising Meeting and Conferences Module 09: Time Management Module 10: Record Keeping and Filing Systems Module 11: Business Writing Skills Module 12: Organisational Skills Module 13: Communication Skills Module 14: Customer Service Module 15: Effective Planning and Scheduling Module 16: Invoicing/Petty Cash Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing each Administrative Management - CPD Accredited 3 Courses Bundle bundle course. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Administrative Management - CPD Accredited 3 Courses Bundle course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 45 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The Administrative Management - CPD Accredited 3 Courses Bundle training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Administrative Management - CPD Accredited 3 Courses Bundle training.

This highly interactive program focuses on building the business focus on value to be achieved from initiatives. The practices in this program apply equally to projects and programs. Participants will gain insight into the capabilities needed to develop the culture, processes, and tools behind validation, what true initiatives' success looks like, which can be closely linked to achieving value. They will learn and experiment with a variety of value definition and management techniques. Working in small groups, they will collaborate with others to brainstorm, share experiences, and apply concepts to the ongoing value confirmation goal. Participants will also discover the importance of designing metrics around value and addressing blind spots that could happen when the focus is on the wrong metrics and how that could lead to the wrong behaviors being practiced. Participants will also gain insights into key skills for leading and working in the future. Hands-on experimentation activities enhance the theoretical learning, grounding it in real life and giving opportunities to practice creativity in capturing value.

Highlights of the Course Course Type: Online Learning Duration: 1 to 2 hours Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about business marketing strategy Understand the core competencies and principles of business marketing strategy Explore the various areas of business marketing strategy Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert business manager Developing a Effective Winning Marketing Strategy Masterclaas Course Master the skills you need to propel your career forward in business marketing strategy. This course will equip you with the essential knowledge and skillset that will make you a confident business manager and take your career to the next level. This comprehensive developing a effective winning marketing strategy masterclaas course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this business marketing course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective business marketing strategy practice and equip you with the essential skills, confidence and competence to assist you in the business marketing strategy industry. You'll gain a solid understanding of the core competencies required to drive a successful career in business marketing strategy. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for business manager or for people who are aspiring to specialise in business marketing strategy. Enrol in this developing a effective winning marketing strategy masterclaas course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive developing a effective winning marketing strategy masterclaas course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this business marketing strategy can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This developing a effective winning marketing strategy masterclaas course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This developing a effective winning marketing strategy masterclaas course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This developing a effective winning marketing strategy masterclaas course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Introduction Marketing Plan Objectives Explained 00:06:00 Marketing Plan Objectives Aligning Your Marketing Objectives 00:06:00 Guidelines for Creating Marketing Objectives 00:02:00 Types of Objectives 00:07:00 Workshop Workshop - Create Your Marketing Objectives 00:02:00 Introduction to Marketing Programs Marketing Programs Explained 00:01:00 Marketing Programs What Types of Marketing Programs are Best for Your Business 00:03:00 Your Website 00:04:00 SEO 00:04:00 Advertising Online 00:09:00 Print Advertising 00:03:00 Press Relations 00:06:00 Social Media 00:04:00 Email 00:05:00 Content Marketing 00:06:00 Trade Shows 00:06:00 Retention Marketing 00:05:00 Additional Marketing Programs 00:03:00 Introduction to Thought Leadership Thought Leadership Explained 00:01:00 Be a Thought Leader Stand Out with Thought Leadership 00:01:00 Why Thought Leadership Matters 00:04:00 Thought Leadership Programs 00:09:00 Workshop Workshop Create Your Thought Leadership Strategy 00:02:00 Introduction to Creating a Marketing Plan Strategic Marketing Plan Explained 00:01:00 Build a Strategic Marketing Plan Choosing a Marketing Program 00:12:00 Case Study Product and Services Businesses 00:05:00 Evaluate Your Marketing Mix 00:04:00 Objectives, Tactics, and Assumptions about your marketing program 00:09:00 Common Mistakes 00:03:00 Supplementary Resources Supplementary Resources - Grow Your Business with a Winning Marketing Strategy - Masterclass 00:00:00 Obtain Your Certificate Order Your Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

Give a compliment to your career and take it to the next level. This Youth Work Certificate Level 2 will provide you with the essential knowledge and skills required to shine in your professional career. Whether you want to develop skills for your next job or want to elevate skills for your next promotion, this Youth Work Certificate Level 2 will help you keep ahead of the pack. The Youth Work Certificate Level 2 incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can reinforce your professional skills and essential knowledge, reaching out to the level of expertise required for your position. Further, this Youth Work Certificate Level 2 will add extra value to your resume to stand out to potential employers. Throughout the programme, it stresses how to improve your competency as a person in your profession while at the same time it outlines essential career insights in this job sector. Consequently, you'll strengthen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the Youth Work Certificate Level 2, you can equip yourself with the essentials to keep you afloat into the competition. Along with this course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. This Bundle Consists of the following Premium courses: Course 01: Youth Work Certificate Complete Diploma Course 02: Leadership & Management Diploma Course 03: Public Speaking and Presentation Skill Course Course 04: Motivation Skills Course 05: Anti Social Behaviour Course 06: Mental Health Course Course 07: Life Support Course 08: Family Support Worker Diploma Course 09: Child Protection Level 3 Course 10: Domestic Violence and Abuse Awareness - Level 2 Course 11: Report Writing As one of the top course providers in the UK, we're committed to providing you with the best educational experience possible. Our industry experts have designed the Youth Work Certificate Level 2 to empower you to learn all at once with accuracy. You can take the course at your own pace - anytime, from anywhere. So, enrol now to advance your career! Benefits you'll get choosing Apex Learning for this Youth Work Certificate Level 2: One payment, but lifetime access to 11 CPD courses Certificate, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. Curriculum of the Bundle Course 01: Youth Work Certificate Complete Diploma Module 01: Introduction Module 02: Understanding Youth Work Module 03: Ethical Conduct and Principles in Youth Work Module 04: Societal Influence on Youth Module 05: Influence of Media on Youth Module 06: The National Youth Agency (Nya) Module 07: The EU on Youth Work Module 08: Career as a Youth Worker Module 09: Dealing with Stress Course 02: Personal Leadership and Influencing Skills Getting Started The Evolution of Leadership Situational Leadership A Personal Inventory Modelling the Way Inspiring a Shared Vision Challenging the Process Enabling Others to Act Encouraging the Heart Basic Influencing Skills Setting Goals Course 03: Public Speaking and Presentation Skill Course Introduction QUICK UNLEARNING Before Starting this "SKILL" IS THIS HAPPENED WITH YOU???? Impressive Methods of Hooking Audience, even before your Speech or Presentation 6 Highly Impressive Methods of Starting any Speech or Presentation!! Body Language: 6 Methods for Impressive Body Language for Speech or Presentation Vocal Variety: 3 Methods (VST) for POWERFUL Vocal Variety Effective Methods of Ending Any Speech or Presentation Course 04: Motivation Skills Introduction Motivational Skills Motivational Strategies Conclusion Course 05: Anti Social Behaviour Module 01: Overview of Anti-social Behaviour Module 02: Family Influences on Anti-social Behaviour Module 03: Anti-Social Behaviour Order Module 04: Anger and Anti-social Behaviour Module 05: Understanding Antisocial Personality Module 06: Prevention of Anti-social Behaviour Course 06: Mental Health Course Module 01: Introduction to Mental Health Module 02: Childhood And Adolescent Psychiatric Disorders Module 03: Stress and Anxiety Disorders Module 04: Schizophrenia Module 05: Personality Disorders Module 06: Mood Disorders Module 07: Eating and Sleeping Disorders Module 08: Self-Harm and Suicide Module 09: Medication and Therapy in the Treatment of Mental Illness Module 10: Social Attitudes To Mental Illness Module 11: Mental Health Legislation and Services Module 12: Mental Health In The Workplace Course 07: Life Support Module 01: Introduction to Basic Life Support Module 02: Basic Life Support for Adults Module 03: Basic Life Support for Children Module 04: Basic Life Support for Infants Module 05: Cardiopulmonary Resuscitation Objectives Module 06: Airway Management Module 07: Relief of Choking Module 08: Initial Assessment Objectives Course 08: Family Support Worker Diploma Module 01: Introduction to Family Support Work Module 02: Legislation, Policy and Guidance Module 03: Solving Family Issues - Part 1 Module 04: Solving Family Issues - part 2 Module 05: Safeguarding - Assessing need and providing help (Part 1) Module 06: Safeguarding - Assessing Need and Providing Help (Part 2) Module 07: Building Relationships Course 09: Child Protection Level 3 Module 01: Introduction to Safeguarding Module 02: Laws and Guidance Module 03: Child Abuse Module 04: Child Sexual Exploitation Module 05: Responding to Disclosure and Reporting Module 06: Risks and Risk Assessment Module 07: Things to Do after Referral Module 08: Record Keeping Course 10: Domestic Violence and Abuse Awareness - Level 2 Module 01: Introduction to Domestic Violence & Abuse Module 02: The Components of Domestic Violence Module 03: The Impact of Domestic Violence on Victims Module 04: The Impact of Domestic Violence and Abuse on Children Module 05: Assessing the Risks of Domestic Violence and Abuses on Children Module 06: Supporting the Victim and Reporting Incidents Module 07: Record Keeping Course 11: Coronavirus (COVID-19) Awareness Introduction to COVID-19 Understanding of Covid-19 as a Pandemic and How It Is Related to Zoonotic Diseases Like SARS and MERS The Strike of Pandemic Around the World and Great Britain Effects of Covid-19 on Human Life Diagnosis and Treatment Preventions and Social Measures to Be Taken Artificial Intelligence, Data Science and Technological Solutions against Covid-19 CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Youth Work Certificate Level 2 bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our Youth Work Certificate Level 2 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various expertise will increase the value in your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included

Learn how to cope with the stresses and strains of a busy organisation and be capable of effective human interaction with this Performance Management course. The way we react under pressure has a great impact on our lives, especially our work behaviour. This crucial and important course will teach you how to understand the challenges of stress and develop the right strategies to deal with it successfully. When you study the contents supplied by industry experts , you will be empowered to cope with the worst-case scenarios and still inspire others with leadership abilities. These online modules have been created to deal with each facet of work-related pressure and the steps needed to withstand them. This Performance Management course is a masterclass in techniques for enabling excellent communication, self-development, leadership, and resilience. From learning about the psychological impact of stress and pressure, and the physical symptoms that point toward mental health issues, you can make a real and significant difference to your workplace. Not only will you be taught coping mechanisms and resistance exercises, but you will also be made aware of UK HSE (Health Safety Executive) guidance for legal responsibilities and standards. Enrol now and look forward to a more satisfying period in work. Learning outcomes Understand the effects that pressure and stress can have on your performance Know the long-term effects of a stressful environment Discover the benefits of Cognitive Behavioural Therapy (CBT) Learn how to communicate during high-pressure incidents effectively Attain the ability to lead a team during a crisis Gain the skill to get the best out of people during a stressful moment Become an inspiration to a struggling team and improve their resilience Acquire knowledge about UK laws and regulations involving stress Description  The Performance Management Level 4 training course is delivered through Janets' online learning platform. Access the Performance Management Level 4 content from any internet-enabled device whenever or wherever you want to. The Performance Management Level 4 course has no formal teaching deadlines, meaning you are free to complete the course at your own pace. Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £99.00. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment In order to ensure the Quality Licensing scheme endorsed and CPD acknowledged certificate, learners need to score at least 60% pass marks on the assessment process. After submitting assignments, our expert tutors will evaluate the assignments and give feedback based on the performance. After passing the assessment, one can apply for a certificate. Who is this Course for This course is designed to support and improve the performance of those in an organisation that have the responsibility for leadership or stressful roles. Requirements The Performance Management Level 4 is open to all students and has no formal entry requirements. To study the Performance Management Level 4 course, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Career Path This course is ideal for team leaders or managerial staff who want to learn how to cope with stressful situations and improve their abilities under pressure. As such, it covers the following careers and roles: Team leaders Business owners and managers Frontline Operators Customer Care Specialists Human Resources Course Content Module 01: Understanding Pressure Understanding Pressure 00:13:00 Module 02: Understanding How Pressure Affects Our Psychology and Behaviour Understanding How Pressure Affects Our Psychology and Behaviour 00:13:00 Module 03: The Relationship Between Stress and Performance: The Inverted-U Theory The Relationship Between Stress and Performance: The Inverted-U Theory 00:18:00 Module 04: Strategies to Cope With Pressure Strategies to Cope With Pressure 00:19:00 Module 05: Cognitive Behavioral Therapy (CBT) Cognitive Behavioral Therapy (CBT) 00:17:00 Module 06: Effective Communication Under Pressure: Part 1 Effective Communication Under Pressure: Part 1 00:30:00 Module 07: Effective Communication Under Pressure: Part 2 Effective Communication Under Pressure: Part 2 00:11:00 Module 08: Leadership Under Pressure Leadership Under Pressure 00:17:00 Module 09: Team Resilience to Work Under Pressure Team Resilience to Work Under Pressure 00:23:00 Module 10: Work Related Stress by HSA (Health and Safety Authority) & HSE (Health and Safety Executive) Work Related Stress by HSA (Health and Safety Authority) & HSE (Health and Safety Executive) 00:28:00 Assignment Assignment - Performance Management Level 4 2 weeks, 1 day Order Your Certificate Order your Certificate QLS 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

This course has been designed and approved by the ILM (Institute of Leadership and Management). The recognition from the ILM means delegates receive an ILM Recognised Certificate from the ILM upon successful completion of the course. All of our ILM Programmes are provided in partnership with The BCF Group, which is the ILM Approved Centre we deliver under. Venue Details Nottingham The BCF Group Ltd, 5 Wheatcroft Business Park, Landmere Lane, Edwalton, Nottingham, NG12 4DG Suitable for Wheelchairs All Nottingham courses are held at the head office of The BCF Group. The comfortable training suites (which are situated on ground level, as well as the toilet facilities, making them wheelchair-friendly) are fully air conditioned with natural daylight. Plentiful on-site free car parking is also available. In-House Courses Our Train The Trainer course has been developed and refined over the many years we have been providing it to delegates from organisations in virtually every industry. The course syllabus is flexible and can be tailored to the specific requirements of your organisation and industry. If you would like to discuss how we can tailor this Train The Trainer course for you and/or run it at your premises, please contact us. Scheduled Courses Classroom Course - Nottingham (NG12 4DG) Classroom training courses enable you to benefit from having the tutor and other delegates right there in the room with you. Face-to-face training sessions are one of the best ways to learn, as it is easy to ask questions and have group discussions. Cost: £895 + vat 16-17 April 2024 - COURSE FULL 29-30 April 2024 18-19 June 2024 15-16 August 2024 14-15 October 2024 03-04 December 2024 Classroom Course - Reading (RG41 5QS) Classroom training courses enable you to benefit from having the tutor and other delegates right there in the room with you. Face-to-face training sessions are one of the best ways to learn, as it is easy to ask questions and have group discussions. Cost: £895 + vat 05-06 March 2024 25-26 June 2024 26-27 September 2024 05-06 December 2024 Zoom™ Course Attending a course via Zoom videoconferencing gives you all of the benefits of classroom training without the need to leave your home or office. You still benefit from a real tutor facilitating the programme, and the content is exactly the same. Cost: £795 + vat March 2024 - 25th March (morning), 25th March (afternoon), 26th March (morning), 26th March (afternoon) May 2024 - 21st May (morning), 21st May (afternoon), 22nd May (morning), 22nd May (afternoon) July 2024 - 18th July (morning), 18th July (afternoon), 19th July (morning), 19th July (afternoon) September 2024 - 18th September (morning), 18th September (afternoon), 19th September (morning), 19th September (afternoon) November 2024 - 13th November (morning), 13th November (afternoon), 14th November (morning), 14th November (afternoon) January 2025 - 21st January (morning), 21st January (afternoon), 22nd January (morning), 22nd January (afternoon)