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5706 Courses

Adult Nursing Course - CPD Accredited

By Training Tale

Adult Nursing: Adult Nursing Course Online Would you like to use your adult nursing skills to improve the lives of the elderly? If this is the case, our adult nursing training course is an excellent way for you to develop your adult nursing skills and knowledge. This specialized adult nursing training program provides a general overview of nursing. The Adult Nursing: Adult Nursing training also teaches how to operate in a variety of healthcare settings. Additionally, this adult nursing training course emphasises healthcare's ethical, legal, and professional standards of practice. Adult Nursing Training also covers topics such as health and safety, as well as effective communication. Another topic covered in this adult nursing training is cleanliness and infection control in the workplace. Participate in our Adult Nursing: Adult Nursing programme to begin your journey to a satisfying and successful career in healthcare! Special Offers of this Adult Nursing: Adult Nursing Course This Adult Nursing: Adult Nursing Course includes a FREE PDF Certificate. Lifetime access to this Adult Nursing: Adult Nursing Course Instant access to this Adult Nursing: Adult Nursing Course Get FREE Tutor Support from Monday to Friday in this Adult Nursing: Adult Nursing Course Course Included Adult Nursing: Adult Nursing Course Course 01: Adult Nursing Course 02: Nursing Assistant Diploma Course 03: Level 3 Award in Health and Social Care Course Others Included in this Adult Nursing: Adult Nursing Course Free 03 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the Adult Nursing: Adult Nursing Course] Adult Nursing: Adult Nursing Course Online Industry Experts Designed this Adult Nursing: Adult Nursing course into 07 detailed modules. Course Curriculum of Adult Nursing: Adult Nursing Module 01: An Overview of Nursing Module 02: Working in Various Healthcare Settings Module 03: Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Module 04: Communication in Nursing: How to Make it Effective. Module 05: Understanding Health and Safety in Nursing Module 06: Hygiene and Infection Control in Nursing Module 07: Asepsis in Nursing Assessment Method of Adult Nursing After completing each module of the Adult Nursing: Adult Nursing Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Adult Nursing After completing the MCQ/Assignment assessment for this Adult Nursing: Adult Nursing Course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Adult Nursing: Adult Nursing Course Online Anyone interested in learning more about Adult Nursing can enrol in this comprehensive course. This Adult Nursing: Adult Nursing Course will be extremely beneficial to the following people: - Nurses, Adult Nurses, Mental Health Nurses, Adult Social Workers. Requirements Adult Nursing: Adult Nursing Course Online Students who intend to enrol in this Adult Nursing: Adult Nursing Course must meet the following requirements: Adult Nursing: Good command of the English language. Adult Nursing: Must be vivacious and self-driven Adult Nursing: Basic computer knowledge. Adult Nursing: A minimum of 16 years of age is required Career path Adult Nursing: Adult Nursing Course Online This Adult Nursing: Adult Nursing Course qualification will prepare you for a career in the following positions: - General Nurse, Health and Social Care Workers, Careers. Certificates Certificate of completion Digital certificate - Included

Adult Nursing Course - CPD Accredited
Delivered Online On Demand20 hours
£12

Sports Psychology Course

By Training Tale

**Sports Psychology** A sports psychologist is crucial in assisting sports enthusiasts - from beginners to professionals - in coping with the numerous stresses or pressures that come with their competitive lifestyles. The importance of sports psychologists has grown over time. Athletes, clubs, and teams all over the world are hiring sports psychologists to improve performance by overcoming obstacles and ensuring athletes reach their full potential. Sports psychologists do not only work with professional athletes, but also with anyone who enjoys sports and wants to improve their abilities. This Sports Psychology for Coaches course is designed for those who want to help others, whether it's family members, at a sports club, or assisting the development of professional athletes. It also gives you the opportunity to improve your own athletic ability. This Sports Psychology for Coaches course will provide a solid understanding of coaching philosophy, mental plans, goal setting, relaxation and energization. Learning Outcomes After completing this Sports Psychology course, learner will be able to: Gain a thorough understanding of coaching philosophy Understand the importance of communication for coaching Understand mental skills training Understand benefits of goal setting Know how to develop imagery training program Gain in-depth knowledge of relaxation and energization Know how to enhance mental skills Understand energy management Gain a solid understanding of mental plans Why Choose this for Coaches Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Sports Psychology developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Sports Psychology. ***Others Benefits of this Sports Psychology Course Free One PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Unlimited Retake Exam [ Note: Free PDF certificate as soon as completing the Sports Psychology course] ***Sports Psychology*** Detailed course curriculum of Sports Psychology Module 01: Coaching Philosophy Module 02: The Importance of Communication for Coaching Module 03: An Overview of Mental Skills Training Module 04: Goal Setting in Sport Module 05: Imagery Module 06: Relaxation and Energization Module 07: Enhancing Mental Skills Module 08: Energy Management Module 09: Understanding Mental Plans Assessment Method After completing each module of the Sports Psychology Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Sports Psychology course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Sports Psychology This Sports Psychology for Coaches course is ideal for those who wish to improve their own sports performance or want to expand their therapeutic skills. Requirements Sports Psychology There are no specific requirements for Sports Psychology because it does not require any advanced knowledge or skills. Career path Sports Psychology The knowledge you will gain through this Sports Psychology for Coaches course may lead you to a variety of career opportunities. Such as: Sports Psychologist: £20,000 - £40,000 per annum Athletic Coach: £17,000 - £37,000 per annum Executive Coach: £30,000 - £50,000 per annum Personal Trainer: £18,000 - £86,000 per annum Wellness Coach: £18,000 - £125,000 per annum Certificates Certificate of completion Digital certificate - Included

Sports Psychology Course
Delivered Online On Demand8 hours
£12

Social Worker Training

By Training Tale

Social Worker Training Online Social work and welfare support are vital disciplines that aim to improve the lives of individuals as well as society as a whole. By taking this Social Worker Training course, you can have a direct impact on these objectives and become involved in the role of a Social Worker. With our Social Worker Training program, you will quickly gain the knowledge needed to encourage change. This Social Worker Training Course will teach you the basic techniques and principles needed to support individuals, families, groups, and communities. You will learn the fundamentals of social work, the theories that drive sociology, and the value of cooperation and teamwork. Authentic casework will be provided to display the concepts being put to practical use, and you will be tutored in the appropriate intervention methods. This Social Worker Training course also guides how to approach a situation based on the ages of the people involved. Enrol on our Social Worker Training course today to help make the world a better place. Why Choose this Social Worker Training Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Social Worker Training course. Other Benefits of Social Worker Training Course Free 1 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Social Worker Training course] Social Worker Training Detailed course curriculum of the Social Worker Training Course: Module 01: Introduction to Social Work Module 02: Fundamentals of Social Work Module 03: Social Work and Sociology: Relevant Theories Module 04: Important Process in Social Work Module 05: Features of Social Work & Its Intervention Models Module 06: Impact of Social Work Module 07: Working with Adults Module 08: Regulations for Social Worker Related to Their Role Assessment Method of Social Worker Training After completing each module of the Social Worker Training Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Social Worker Training After completing the MCQ/Assignment assessment for this Social Worker Training course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Social Worker Training This Social Worker Training Course is suitable for: Students Recent graduates Job Seekers Anyone interested in social work People already working in the relevant fields and want to polish their knowledge and skill. Requirements Social Worker Training There are no specific requirements for this Social Worker Training Course because it does not require any advanced knowledge or skills. Career path Social Worker Training This Social Worker Training Course will assist you in obtaining a job in the relevant field and advancing your career. After completing this Social Work Diploma, you will be able to pursue various job opportunities. This also improves your ability to be considered for promotions at work. Certificates Certificate of completion Digital certificate - Included

Social Worker Training
Delivered Online On Demand13 hours
£12

Phlebotomy - Training

By Online Training Academy

Phlebotomy - Training Phlebotomy training courses play a pivotal role in the modern world, as they equip individuals with the necessary skills to collect blood samples for medical testing and donation purposes. In an era where healthcare is paramount, proficient phlebotomists are indispensable members of medical teams, ensuring accurate diagnoses and effective treatment plans. The demand for skilled phlebotomists is on the rise in the UK, with job opportunities increasing by 25% in recent years. Moreover, the average annual salary for phlebotomists in the UK stands at £25,000, making it a financially rewarding career path. As the healthcare sector continues to expand, fueled by advancements in medical technology and an aging population, the need for qualified phlebotomists is expected to persist. By undergoing phlebotomy training, Key Features This Phlebotomy - Training Course Includes: This Phlebotomy - Training Course is CPD Certified Free Certificate from Reed CIQ Approved Phlebotomy - Training Course Developed by Specialist Lifetime Access Course Curriculum Phlebotomy - Training Course: Module 01: Fundamentals of Phlebotomy Module 02: Blood Circulation: Function and Composition Module 03: Equipment Used in Phlebotomy Module 04: Standard Venipuncture Techniques Module 05: Addressing Complications and Pre-Examination Variables in Venipuncture Module 06: Techniques for Dermal Puncture Module 07: Ensuring Quality and Managing Phlebotomy Processes Module 08: Procedures for Special Blood Collection Module 09: Implementing Infection Control and Managing Risks in Phlebotomy Learning Outcomes After completing this Phlebotomy - Training Course, you will be able to: Fundamentals Mastery: Acquire core knowledge on phlebotomy fundamentals for accurate blood collection. Circulatory Understanding: Comprehend blood circulation functions and components essential in phlebotomy procedures. Equipment Proficiency: Demonstrate competence in handling and utilising various phlebotomy equipment effectively. Venipuncture Expertise: Execute standard venipuncture techniques proficiently for optimal blood sample retrieval. Complication Resolution: Identify and address complications and pre-examination variables in venipuncture procedures. Infection Control: Implement infection control measures and manage risks in phlebotomy practices effectively. Certification After completing this Phlebotomy - Training course, you will get a free Certificate. Please note: The CPD approved course is owned by E-Learning Solutions Ltd and is distributed under license. CPD 10 CPD hours / points Accredited by The CPD Certification Service Phlebotomy - Training 1:57:24 1: Module 01: Fundamentals of Phlebotomy 11:57 2: Module 02: Blood Circulation: Function and Composition 19:11 3: Module 03: Equipment Used in Phlebotomy 10:36 4: Module 04: Standard Venipuncture Techniques 12:57 5: Module 05: Addressing Complications & Pre-Examination Variables in Venipuncture 15:40 6: Module 06: Techniques for Dermal Puncture 09:43 7: Module 07: Ensuring Quality and Managing Phlebotomy Processes 12:21 8: Module 08: Procedures for Special Blood Collection 11:33 9: Module 09: Implementing Infection Control and Managing Risks in Phlebotomy 12:26 10: CPD Certificate - Free 01:00 Who is this course for? Phlebotomy - Training Course Healthcare professionals seeking advanced phlebotomy skills. Medical laboratory technicians aiming to enhance their blood collection expertise. Nursing staff desiring comprehensive knowledge in phlebotomy techniques. Aspiring phlebotomists looking for a structured Phlebotomy training programme in the UK. Healthcare students pursuing a specialised Phlebotomy training courses course in blood collection procedures. Career path Phlebotomy - Training Course Phlebotomist - £22K to 30K/year. Clinical Laboratory Technician - £25K to 35K/year. Healthcare Assistant - £20K to 25K/year. Medical Laboratory Scientist - £30K to 40K/year. Research Assistant in Clinical Studies - £25K to 35K/year. Certificates Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Phlebotomy - Training
Delivered Online On Demand2 hours
£12

Speech & Language Therapy - QLS Level 5

By Compliance Central

Are you looking to enhance your Speech & Language Therapy skills? If yes, then you have come to the right place. Our comprehensive course on Speech & Language Therapy will assist you in producing the best possible outcome by mastering the Speech & Language Therapy skills. The Speech & Language Therapy course is for those who want to be successful. In the Speech & Language Therapy course, you will learn the essential knowledge needed to become well versed in Speech & Language Therapy. Our Speech & Language Therapy course starts with the basics of Speech & Language Therapy and gradually progresses towards advanced topics. Therefore, each lesson of this Speech & Language Therapy course is intuitive and easy to understand. Why would you choose the Speech & Language Therapy course: Lifetime access to Speech & Language Therapy course materials Full tutor support is available from Monday to Friday with the Speech & Language Therapy course Gain a complete understanding of Speech & Language Therapy course Accessible, informative Speech & Language Therapy learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Speech & Language Therapy Study Speech & Language Therapy in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your Speech & Language Therapy course Curriculum Breakdown of the Speech & Language Therapy Course Module 01: An Overview of Speech Therapy Module 02: The Science of Speech Module 03: The Anatomy of Speech Module 04: Characteristic of Speech: Linguistic Discipline Module 05: Literacy and Language Development Module 06: Child Speech & Language Disorders Module 07: Adult Speech & Language Disorders Module 08: How to Help a Child with SL Difficulties Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for only £109 to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Speech & Language Therapy course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Speech & Language Therapy. It is also great for professionals who are already working in Speech & Language Therapy and want to get promoted at work. Requirements To enrol in this Speech & Language Therapy course, all you need is a basic understanding of the English Language and an internet connection. Career path The Speech & Language Therapy industry porpualar career paths: Speech and Language Therapist: £25,000 to £45,000 per year Clinical Speech and Language Specialist: £30,000 to £55,000 per year Educational Speech Language Pathologist: £28K to £50K per year Pediatric Speech and Language Therapist: £25K to £45K per year Language Development Officer: £22K to £40K per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each QLS Endorsed Hard Copy Certificate Hard copy certificate - £109

Speech & Language Therapy - QLS Level 5
Delivered Online On Demand5 hours
£12

Phlebotomy - Training

By Online Training Academy

Phlebotomy - Training Phlebotomy training courses play a pivotal role in the modern world, as they equip individuals with the necessary skills to collect blood samples for medical testing and donation purposes. In an era where healthcare is paramount, proficient phlebotomists are indispensable members of medical teams, ensuring accurate diagnoses and effective treatment plans. The demand for skilled phlebotomists is on the rise in the UK, with job opportunities increasing by 25% in recent years. Moreover, the average annual salary for phlebotomists in the UK stands at £25,000, making it a financially rewarding career path. As the healthcare sector continues to expand, fueled by advancements in medical technology and an aging population, the need for qualified phlebotomists is expected to persist. By undergoing phlebotomy training, Key Features This Phlebotomy - Training Course Includes: This Phlebotomy - Training Course is CPD Certified Free Certificate from Reed CIQ Approved Phlebotomy - Training Course Developed by Specialist Lifetime Access Course Curriculum Phlebotomy - Training Course: Module 01: Fundamentals of Phlebotomy Module 02: Blood Circulation: Function and Composition Module 03: Equipment Used in Phlebotomy Module 04: Standard Venipuncture Techniques Module 05: Addressing Complications and Pre-Examination Variables in Venipuncture Module 06: Techniques for Dermal Puncture Module 07: Ensuring Quality and Managing Phlebotomy Processes Module 08: Procedures for Special Blood Collection Module 09: Implementing Infection Control and Managing Risks in Phlebotomy Learning Outcomes After completing this Phlebotomy - Training Course, you will be able to: Fundamentals Mastery: Acquire core knowledge on phlebotomy fundamentals for accurate blood collection. Circulatory Understanding: Comprehend blood circulation functions and components essential in phlebotomy procedures. Equipment Proficiency: Demonstrate competence in handling and utilising various phlebotomy equipment effectively. Venipuncture Expertise: Execute standard venipuncture techniques proficiently for optimal blood sample retrieval. Complication Resolution: Identify and address complications and pre-examination variables in venipuncture procedures. Infection Control: Implement infection control measures and manage risks in phlebotomy practices effectively. Certification After completing this Phlebotomy - Training course, you will get a free Certificate. Please note: The CPD approved course is owned by E-Learning Solutions Ltd and is distributed under license. CPD 10 CPD hours / points Accredited by The CPD Certification Service Phlebotomy - Training 1:57:24 1: Module 01: Fundamentals of Phlebotomy 11:57 2: Module 02: Blood Circulation: Function and Composition 19:11 3: Module 03: Equipment Used in Phlebotomy 10:36 4: Module 04: Standard Venipuncture Techniques 12:57 5: Module 05: Addressing Complications & Pre-Examination Variables in Venipuncture 15:40 6: Module 06: Techniques for Dermal Puncture 09:43 7: Module 07: Ensuring Quality and Managing Phlebotomy Processes 12:21 8: Module 08: Procedures for Special Blood Collection 11:33 9: Module 09: Implementing Infection Control and Managing Risks in Phlebotomy 12:26 10: CPD Certificate - Free 01:00 Who is this course for? Phlebotomy - Training Course Healthcare professionals seeking advanced phlebotomy skills. Medical laboratory technicians aiming to enhance their blood collection expertise. Nursing staff desiring comprehensive knowledge in phlebotomy techniques. Aspiring phlebotomists looking for a structured Phlebotomy training programme in the UK. Healthcare students pursuing a specialised Phlebotomy training courses course in blood collection procedures. Career path Phlebotomy - Training Course Phlebotomist - £22K to 30K/year. Clinical Laboratory Technician - £25K to 35K/year. Healthcare Assistant - £20K to 25K/year. Medical Laboratory Scientist - £30K to 40K/year. Research Assistant in Clinical Studies - £25K to 35K/year. Certificates Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Phlebotomy - Training
Delivered Online On Demand2 hours
£12

Level 7 British Cleaning Certificate Advanced Diploma

By Compliance Central

[Updated 2024] British people are officially too busy to clean their homes in the 21st century. Thus, with 1 in 3 households now employing a cleaner, the demand for cleaners over the past decade has been huge! So, if you want to enter the cleaning industry, it's the right time. The average cleaner salary in the United Kingdom is £21,842 per year or £11.20 per hour. Entry-level positions start at £20,755 per year, while most experienced workers make up to £27,300 per year. Most importantly, there are noentry requirements in the cleaning sector, but you'll need to show employers that you're reliable and can do the job. That's where we can help you with this online Cleaning training. Learning Outcomes: Understand the foundational aspects of cleaning jobs. Differentiate between diverse cleaning tasks. Grasp the specifics of equipment, products, and attire. Learn the essentials of home and commercial kitchen sanitation. Understand non-routine waste management. Gain insights into business planning for a cleaning venture. Master the art of customer satisfaction and staff management. Gifts: Course 01: UK Cleaning Jobs Course 02: Carpet Cleaner Training 3 PDF Cetificate Cleaning Course Curriculum Breakdown Advanced Diploma in Cleaning at QLS Level 7 Course Module 01: An Introduction to the Job Module 02: The Diversity of The Jobs Module0 3: Cleaning Equipment, Products and Clothing Module 04: House Cleaning Module 05: Food Kitchen and Commercial Kitchen Cleaning Module 06: Bathrooms and Toilets Module 07: Office Cleaning Module 08: Cleaning External Surfaces and Areas Module 09: Dealing with Non-Routine Waste Module 10: Chemical Safety, Keyholding and Alarm Codes for Cleaners Module 11: Starting a Cleaning Business and Planning for it Module 12: Running the Business with Quality Service Module 13: Customer Satisfaction Module 14: Management of Staff Module 15: Marketing, Advertising and Sales Module 16: Expansion Management Module 17: Business Insurance, Tax and Additional Equipment Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. CPD 180 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Cleaning course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Cleaning. Requirements To enrol in this Cleaning course, all you need is a basic understanding of the English Language and an internet connection. Career path The Cleaning course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Cleaning. Cleaner/Janitor: £17K to £22K per year Housekeeping Supervisor: £20K to £30K per year Facilities Manager: £30K to £45K per year Environmental Services Technician: £18K to £25K per year Health and Safety Inspector: £25K to £40K per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £9.99 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each QLS Endorsed Hard Copy Certificate Hard copy certificate - £129 Delivery Charge: Inside UK: Free Outside UK: £9.99

Level 7 British Cleaning Certificate Advanced Diploma
Delivered Online On Demand5 hours
£12

Customer Service: Customer Retention Specialist Training

By Compliance Central

The demand for Customer Retention Specialists is on the rise, driven by the need to improve customer loyalty and reduce churn. Recent statistics indicate a 20% increase in job postings for Customer Retention Specialists in the past year. These professionals can expect to earn an average salary ranging from £25,000 to £35,000 per year, with the potential for higher earnings based on experience and industry. Their role in preserving valuable customer relationships makes them valuable assets to businesses seeking long-term success. Are you looking to enhance your Customer Service skills? If yes, then you have come to the right place. Our comprehensive course on Customer Service will assist you in producing the best possible outcome by mastering the Customer Service skills. The Customer Service course is for those who want to be successful. In the Customer Service course, you will learn the essential knowledge needed to become well versed in Customer Service. Our Customer Service course starts with the basics of Customer Service and gradually progresses towards advanced topics. Therefore, each lesson of this Customer Service course is intuitive and easy to understand. Why would you choose the Customer Service course from Compliance Central: Lifetime access to Customer Service course materials Full tutor support is available from Monday to Friday with the Customer Service course Learn Customer Service skills at your own pace from the comfort of your home Gain a complete understanding of Customer Service course Accessible, informative Customer Service learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the Customer Service Study Customer Service in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your Customer Service Course Customer Service: Customer Retention Specialist Training Curriculum Breakdown of the Customer Service Course Transform your career with the Customer Retention Specialist Bundle! Perfect your skills and stand out in the employment market with our comprehensive training program. Impress potential employers and add valuable expertise to your resume. Don't wait-enrol in the Customer Retention Specialist Bundle now and take the first step towards a successful and fulfilling career! Course Outline: WHY Customer Service Is CRITICAL To Your Business! Good Isn't Good Enough! We Are ALL in the 'Helping Field' Providing 'Concierge' Level Of Service The 5 Tenets Of TQM How To Boost Customer Satisfaction How To Avoid The 10 Deadly Sins Of Customer Service! More Money $$$ - Through Customer Retention How Much Is A Customer Worth? Do You Understand Your Customer? Dealing With Difficult Customers 'LEAP' Into Customer Service! Exceptional Phone Service WHY Customers Buy From YOU! BONUS LECTURE!!! FINAL TIPS!!! CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Customer Service course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Customer Service. It is also great for professionals who are already working in Customer Service and want to get promoted at work. Requirements To enrol in this Customer Service course, all you need is a basic understanding of the English Language and an internet connection. Career path Customer Service Representative: £18,000 to £25,000 per year Call Center Supervisor: £22,000 to £30,000 per year Customer Success Manager: £30,000 to £45,000 per year Customer Experience Specialist: £25,000 to £35,000 per year Client Relations Manager: £35,000 to £50,000 per year Customer Service Team Leader: £25,000 to £40,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited Hardcopy Certificate Hard copy certificate - £10.79 CPD Accredited Hardcopy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Customer Service: Customer Retention Specialist Training
Delivered Online On Demand3 hours
£12

Management : HR Management

By Training Tale

Begin your career as an Management : HR Management by enrolling in Course Cave's HR Management course. This Management : HR Management course will help you pursue your goals and develop your knowledge, competence, and skill, whether you are a novice or a seasoned professional. It covers a wide range of topics to assist you in developing your HR management knowledge and skills. It provides step-by-step directions for hiring and selecting employees, improving employee relationships at work, and motivating and rewarding staff for better productivity. This Management : HR Management course also provides in-depth knowledge of the various HR processes and functions. After completing this course, learners will be able to build the necessary HR skills and knowledge and manage an organization's HR functions. Upon registration, you will receive full course access and will be able to access the course materials from anywhere in the world, at any time, and on any internet-enabled device. Learning Outcomes You will be able to do the following at the end of the course: Examine the importance of human resources and their management in businesses. Describe HRM Models. Implement new employee recruitment and selection procedures in your business. Recognise the significance of a positive employee partnership. Create and execute a successful workplace training program. Inspire and empower your staff. Promote equality and manage diversity in your organisation Examine current health and safety legislation and regulations and workplace health and safety management and risk assessment. Talk about common employee complaints, disciplinary issues, and professional dismissal procedures. Improve your communication abilities. Prevent abuse and discrimination in the workplace. Taking easy anti-Covid-19 precautions that will help protect your employees and your business. Course Curriculum *** Management : HR Management *** Module 1: Introduction Module 2: Recruitment and Selection Module 3: Employee Relationship Module 4: Performance Management Module 5: The Necessity of Training & Development in the Workplace Module 6: Motivating and Rewarding Employees Module 7: Equality and Diversity Module 8: Health and Safety of Employees Module 9: Talent Management Module 10: Succession Planning Module 11: Absence Management and Attendance Module 12: Handling Grievance, Discipline, Termination and Dismissal Module 13: Communication Techniques for the Workplace Module 14: Preventing Workplace Violence and Harassment Module 15: Conflict Resolution Module 16: Occupational Health Safety, Hygiene and Workplace Wellbeing of Employees Module17: COVID-19 and the Workplace Assessment Method After completing each module of the Management : HR Management Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Management : HR Management course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This HR Management course is highly recommended for anyone considering a career in human resources. This is something that existing HR workers who are desperate for promotion should think about. This HR Management course is open to business management students and anybody looking to improve their resume and career opportunities. Requirements Students who intend to enrol in this HR Management course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path After completing this HR Management course, you will be capable of applying for a variety of positions. After completing this course, you can continue your education with our updated version of HR Management if you want to keep up with your colleagues and peers or advance in your profession. Certificates Certificate of completion Digital certificate - Included

Management : HR Management
Delivered Online On Demand11 hours
£12

(HR) Human Resources

By Training Tale

Begin your career as an HR manager by enrolling in Course Cave's HR Management course. This course will help you pursue your goals and develop your knowledge, competence, and skill, whether you are a novice or a seasoned professional. It covers a wide range of topics to assist you in developing your HR management knowledge and skills. It provides step-by-step directions for hiring and selecting employees, improving employee relationships at work, and motivating and rewarding staff for better productivity. This HR manager course also provides in-depth knowledge of the various HR processes and functions. After completing this course, learners will be able to build the necessary HR skills and knowledge and manage an organization's HR functions. Upon registration, you will receive full course access and will be able to access the course materials from anywhere in the world, at any time, and on any internet-enabled device. Learning Outcomes You will be able to do the following at the end of the HR : HR course: Examine the importance of human resources and their management in businesses. Describe HRM Models. Implement new employee recruitment and selection procedures in your business. Recognise the significance of a positive employee partnership. Create and execute a successful workplace training program. Inspire and empower your staff. Promote equality and manage diversity in your organisation Examine current health and safety legislation and regulations and workplace health and safety management and risk assessment. Talk about common employee complaints, disciplinary issues, and professional dismissal procedures. Improve your communication abilities. Prevent abuse and discrimination in the workplace. Taking easy anti-Covid-19 precautions that will help protect your employees and your business. Course Curriculum *** HR : HR Course *** Module 1: Introduction Module 2: Recruitment and Selection Module 3: Employee Relationship Module 4: Performance Management Module 5: The Necessity of Training & Development in the Workplace Module 6: Motivating and Rewarding Employees Module 7: Equality and Diversity Module 8: Health and Safety of Employees Module 9: Talent Management Module 10: Succession Planning Module 11: Absence Management and Attendance Module 12: Handling Grievance, Discipline, Termination and Dismissal Module 13: Communication Techniques for the Workplace Module 14: Preventing Workplace Violence and Harassment Module 15: Conflict Resolution Module 16: Occupational Health Safety, Hygiene and Workplace Wellbeing of Employees Module17: COVID-19 and the Workplace Assessment Method After completing each module of the HR Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this HR course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This HR Course is highly recommended for anyone considering a career in human resources. This is something that existing Human Resources workers who are desperate for promotion should think about. This HR Course is open to business management students and anybody looking to improve their resume and career opportunities. Requirements Students who intend to enrol in this HR Course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path After completing this HR course, you will be capable of applying for a variety of positions. After completing this course, you can continue your education with our updated version of Human Resources Management if you want to keep up with your colleagues and peers or advance in your profession. Certificates Certificate of completion Digital certificate - Included

(HR) Human Resources
Delivered Online On Demand15 hours
£12