6397 Courses

Are you ready for a total wipe-out of your organization to make way for the growth that comes along with a digital transition? Were you aware that was what a digital transition is? This type of pivot is a huge step for a company and has a lot more to consider than some people think. Do you know what the first step is? You might be surprised. A digital transformation is a catalyst for an organization's growth and future sustainability. Because of its impact on the identity of your organization, it is important to understand that steps to get there. This microlearning video serves as a great starting point. This video is great for anyone involved in strategic planning at your organization. Length: 5:06 Learning Objectives Construct a compelling vision for digital transformation within your organization, illuminating the reasons behind the transition and its role in shaping the future of the company.;Develop a comprehensive digital transformation strategy that assesses current performance, outlines future goals, and identifies how digital technology will facilitate goal achievement, using a well-structured roadmap as a guiding framework.;Cultivate effective change management and communication skills to ensure that all stakeholders, including employees and customers, are engaged, informed, and prepared for the organizational shifts that accompany a digital transformation.

Take your driving skills to the next level with the Driving Instructor Course. This course is built for aspiring driving instructors who wish to provide quality service to their customers. In this course, you will learn the essentials of driving and understand the strategies to provide effective instructions. The  Driving Instructor Course will teach you the roles and responsibilities of a driving instructor. From this resourceful course, you will understand the essentials of structured driving training. The modules will educate you on the process of ADI exams. In addition, you will learn valuable tips and tricks for driving smoothly. The course will also train you how to drive large vehicles.  Through this Driving Instructor Course, you will understand the strategies to deal with new customers. It will improve your communication skills and help you establish a flourishing career. Enrol today, and fast track your career. Learning Objectives Understand the role and responsibilities of a driving instructor Enrich your knowledge of structured driving training Learn the process of ADI exams Acquire the skills to become an excellent driver Know how to deal with new customers Improve your communication skills Develop the expertise to drive large vehicles Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited Driving Instructor course is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement This course is available to all learners of all academic backgrounds. A good understanding of the English language, numeracy and ICT are required to attend this course. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £4.99 and the hard copy for £9.99. Also, you can order both PDF and hardcopy certificates for £12.99. Career path On successful completion of the Driving Instructor Course, learners can progress to a more advanced program from our course list. Career opportunities in this field include freelancing or working in-house, within a range of professional settings, with the opportunity to earn a high salary. Related professions in this industry include: Driving Instructor Truck Driving Instructor Driver Course Curriculum Module 01: The Driving Instructor The Driving Instructor 00:20:00 Module 02: Structured Driver Training Structured Driver Training 00:29:00 Module 03: The ADI Exams The ADI Exams 00:37:00 Module 04: Communication Skills and Dealing with a New Client Communication Skills and Dealing with a New Client 00:26:00 Module 05: Learning to Drive Learning to Drive 00:35:00 Module 06: Driving Large Vehicles Driving Large Vehicles 00:35:00 Module 07: Assessment Items Assessment Items 00:28:00 Module 08: Disabilities and Impairments Disabilities and Impairments 00:34:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Clear communication begins with confidence in your language skills—and this CPD Accredited English course is designed to help you build exactly that. Whether you’re brushing up for work, improving fluency, or aiming to polish everyday writing, this course gives you a solid foundation in grammar, sentence structure, punctuation, and spelling. The modules are structured to take you from the basics to more refined elements, including common mistakes and how to avoid them. Throughout the course, you’ll explore essential grammar rules, sentence construction techniques, punctuation accuracy, and spelling precision—alongside guidance on improving pronunciation and avoiding frequent pitfalls. With a strong focus on written English, it’s an ideal choice for learners aiming to boost their confidence in both formal and informal communication. Study at your own pace and gain valuable language insight that’s useful in daily communication, professional emails, academic writing and beyond. Course Curriculum: Module 01: Introduction to the Course Module 02: Basics of Grammar Module 03: The Basics of Sentence Module 04: Structure of Sentence Module 05 : Questions Module 06: Punctuation and Capitalisation Module 07: Spelling Module 08: Common Mistakes and Ways to Improve Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this English: Spelling, Pronunciation and Grammar - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The English: Spelling, Pronunciation and Grammar - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our English: Spelling, Pronunciation and Grammar - CPD Accredited training.

In today’s interconnected business landscape, understanding cultural differences is essential for effective communication and collaboration. The Cross-Cultural Awareness Training course offers a clear pathway to recognising and appreciating the subtle nuances that influence interactions across diverse cultures. From identifying communication styles to exploring cultural values, this course provides valuable insights that help foster respectful and productive relationships in any professional environment. This course is designed to enhance your ability to work confidently within multicultural teams and global organisations. You will explore key concepts such as cross-cultural communication, corporate cultural awareness, and managing culturally diverse teams, all through a focused and accessible online format. Whether you are a team leader, manager, or simply eager to broaden your cultural understanding, this training supports the development of essential skills to navigate cultural complexities with sensitivity and confidence. Additionally, you get: Free exam Free assessment Free certificate Free Tutor support Hurry up and enrol, before the offer expires! Course Curriculum: Module 01: Introduction to Cross-Cultural Awareness Module 02: Cross-Cultural Communication Module 03: Corporate Cross-Cultural Awareness Module 04: Cross-Cultural Design Module 05: Cross-Cultural Competency Module 06: Cultural Values Module 07: Working with and Managing a Culturally Diverse Team Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Cross-Cultural Awareness Training - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The Cross-Cultural Awareness Training - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Cross-Cultural Awareness Training - CPD Accredited training.

Selling isn’t just about pushing products – it’s about conversations, timing, and knowing how to build trust without sounding like a script. This Sales Skills course helps learners grasp the essentials of persuasive communication, structured selling techniques, and relationship-focused approaches that actually work – whether you're closing deals over the phone, via email, or online platforms. It’s designed to sharpen your ability to identify buying signals, manage objections with confidence, and keep conversations naturally flowing towards a positive outcome. Whether you're new to the world of sales or you’re aiming to sharpen the edges of your approach, this CPD-accredited course offers a clear path to refining your strategies without wading through fluff. With modules tailored to today’s fast-paced digital environments, you’ll learn how to adjust your tone, time your follow-ups smartly, and build rapport in ways that feel authentic. No jargon, no awkward pitch lines – just solid sales skills that help people say “yes” more often. Alongside the lessons, you also get a certificate for free after passing the course for all your career advancement needs. With tutor support, a money-back guarantee and CPD certification, there's no better course out there for you to learn about Sales Skills - CPD Accredited. Enrol now and we'll see you in class. P.S. - there's a full curriculum breakdown given in the description section below. Check it out if you want more information about the course and the topics it covers. Course Curriculum: Module One: Basic Rules for Sales People Module Two: Cold Calling Module Three: Face-to-Face Meetings Module Four: Rapport Building Module Five: Sales Presentations Module Six: Results Selling Module Seven: Handling Negotiations Module Eight: Dealing With Objections Module Nine: Closing the Sale Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing Sales Skills - CPD Accredited course. For each test, the pass mark will be set to 60%. CPD 10 CPD hours / points Accredited by The CPD Certification Service Who is this course for? The Sales Skills - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Sales Skills - CPD Accredited training.

Efficient minute taking is the unsung hero of productive meetings. This CPD Accredited Course is designed to guide learners through every aspect of the minute-taking process, from initial preparation to final documentation. Whether you're recording board meetings, team huddles or informal discussions, this course equips you with a structured approach to capture essential points with clarity and accuracy. You’ll learn how to organise your notes, understand meeting structures, and document decisions and actions in a clear, concise format that’s easy for others to follow. Throughout the course, you'll explore key elements such as roles and responsibilities, confidence building, and the use of technology in modern minute taking. With a focus on professional communication and time-efficient methods, this course is ideal for anyone responsible for documenting meetings or looking to refine their organisational communication skills. By the end, you'll be well-prepared to handle any meeting with confidence and precision, producing minutes that are timely, relevant, and action-focused. What you will learn from the Minute Taking - CPD Accredited course: Demonstrate in-depth knowledge of the role of the Minute-Taker Understand the key elements that make a meeting successful Identify the stages of minute taking and steps to arranging a meeting List all the things that should be included in a meeting agenda Deal with stressful meetings and conversations that go off-track Address all matters arising and close a meeting successfully Manage meeting tasks and chase up action items effectively Creating a Minutes template and distributing notes to all attendees Additionally, you get: Free exam Free assessment Free certificate Free Tutor support Hurry up and enrol, before the offer expires! Course Curriculum: Module 01: Introduction to Minute Writing Module 02: Preparation for Minute Taking Module 03: The Meeting Structure Module 04: Minute Meeting, Decision and Action Module 05: Roles and Responsibility of Minute Taker Module 06: Tips for Minute Taking Module 07: Technology in Minute Taking Module 08: Building Confidence Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Minute Taking - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The Minute Taking - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Minute Taking - CPD Accredited training.

Unearth the past from the comfort of your home with our Archaeology Online Diploma Course — your gateway to exploring ancient civilisations, long-lost artefacts, and the silent stories buried beneath centuries of soil. Designed for the curious mind, this engaging online course walks you through the foundations of archaeological theory, historical timelines, excavation methodologies (in theory only, no mud required), and how to piece together the puzzle of human history using evidence left behind. Whether you're a history enthusiast, an aspiring researcher, or just someone with an eye for mystery and a soft spot for ancient ruins, this course is structured to suit all backgrounds. With easily digestible modules, insightful content, and flexible learning, it’s the ideal way to feed your fascination for the past — without dusting off a single stone. Study at your own pace and let your imagination dig a little deeper into the secrets of human civilisation. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01 : Introduction to Call Centre Module 02 : Traits of a Call Centre Agent Module 03 : Agent and Customer Relationship Module 04 : Telephone Etiquettes Module 05 : Communication Skills Module 06 : Scripts and Negotiation Techniques Module 07 : Managing Difficult Customers Module 08 : Call Centre Metrics and Benchmarking Module 09 : Call Centre Technology and Trends Learning Outcomes: Enhance your customer service abilities. Develop strong communication skills. Handle difficult customers with confidence. Understand call centre metrics and benchmarks. Stay updated with industry technology and trends. Acquire negotiation techniques for successful interactions. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring Call Centre Agents Customer Service Representatives Entry-level Sales and Marketing Professionals Individuals looking to improve their communication skills Recent graduates seeking a career in customer service Anyone interested in the call centre industry Career path Call Centre Agent Customer Service Representative Telemarketing Executive Sales Support Specialist Complaints Handler Customer Relations Coordinator Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

If you've ever pictured yourself working above the clouds, the Air Cabin Crew Diploma – CPD Accredited Course offers an expert-led introduction to the dynamic world of cabin crew responsibilities. This professionally designed course guides learners through the key areas of airline operations, cabin crew roles, aviation communication, emergency procedures, grooming standards, and more—all carefully structured to mirror the standards expected in international aviation. Whether you're interested in the day-to-day realities of crew life, understanding the aviation codes, or preparing for the recruitment journey, this course covers it with clarity and confidence. From understanding how different airlines operate to learning how to manage inflight communication, safety, and fatigue, every module is shaped to suit those aspiring to explore a cabin crew career. You'll gain insight into the industry's expectations, codes of conduct, and how various departments work together to keep flights running smoothly. Delivered entirely online, this course blends accessibility with engaging, structured learning—ideal for anyone aiming to prepare for the aviation sector from anywhere in the world. Still not convinced? Take a glimpse of the key benefits you'll get with - Lessons prepared in collaboration with Professionals User-friendly Learner Management System (LMS) Syllabus designed in line with the standards of the UK Education System Updated Study Materials focusing both on Knowledge and Skill based training Guidance to expand in 'a' territory and move forward with Cabin Crew profession Free Assessment to test learners' knowledge and skills Course Curriculum: Module 01: Introduction to Aircraft Cabin Crew Module 02: Understanding Different Types of Airlines Module 03: Role of Regulatory Bodies and Trade Associations Module 04: Things to Know about a Cabin Crew Life Module 05: Advantages and Disadvantages of a Cabin Crew Career Module 06: Recruitment Preparation for Pursuing a Cabin Crew Career Module 07: Cabin Crew Interview Formats Module 08: Training Procedures Module 09: Aviation Abbreviation and Airport Codes Module 10: The Layout of a Commercial Aircraft Module 11: Cabin Familiarisation for a Cabin Crew Module 12: Departments of Airlines and their Interconnection with Cabin Crew Module 13: Knowledge of Currencies, 24 Hour Clock and Phonetic Alphabet Module 14: Basic Knowledge of Weather Regarding Aviation Module 15: Duties of a Cabin Crew Module 16: Communication with the Passenger Module 17: Aircraft Galley Module 18: Emergency Evacuation System Module 19: Tackling the Event of a Fire Module 20: Medical First Aid Module 21: Personal Grooming of Cabin Crew Module 22: Cabin Crew Fatigue Management Module 23: Crew Resource Management Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing the Air Cabin Crew Diploma - CPD Accredited course. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Air Cabin Crew Diploma - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 15 CPD hours / points Accredited by The CPD Quality Standards Who is this course for? The Air Cabin Crew Diploma - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Air Cabin Crew Diploma - CPD Accredited training.

The Deputy Manager Training Course is designed to equip aspiring and current managers with the knowledge, strategies, and professional insight needed to lead teams effectively and maintain smooth operations. Covering essential areas such as supervision fundamentals, employee management, recruitment, and conflict resolution, this programme offers a structured approach to developing the leadership abilities that modern workplaces demand. You will also explore vital topics like communication skills, negotiation, and stress management—ensuring you can handle responsibilities with confidence and clarity. In addition to core leadership principles, the course delves into business writing, meeting management, organisational skills, and cybersecurity awareness, providing a strong foundation for managing both people and processes efficiently. Each module has been crafted to help you enhance productivity, streamline workflows, and foster positive workplace relationships. Whether your goal is to advance within your current organisation or prepare for greater managerial responsibilities, this training delivers a well-rounded learning journey tailored for leadership growth. Key Features: Accredited by CPD Instant e-certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Curriculum Module 01: Fundamentals of Supervisor Training Module 02: Understanding the Role of Supervision Module 03: Essential Skills in Supervision Module 04: Recruitment and Dismissal Module 05: Employee Management Module 06: Communication Skill Development Module 07: Conflict Management Module 08: Cybersecurity for Employees Module 09: Introduction to Office Administration Module 10: Skills of an Effective Administrator Module 11: Business Writing Skills Module 12: Managing Meetings and Giving Feedback Module 13: Organisational Skills Module 14: Negotiation Techniques Module 15: Conflict Management Module 16: Stress Management Module 17: Time Management Learning Outcomes: Demonstrate proficiency in fundamental supervisor training principles. Understand the key responsibilities and role of supervision in management. Acquire essential skills for effective employee supervision and management. Demonstrate knowledge of recruitment, dismissal, and employee lifecycle management. Develop advanced communication skills for effective workplace interaction. Master organisational and administrative skills for efficient office management. Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Certificate Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Deputy Manager Training Course can be taken by anyone who wants to understand more about the topic. With the aid of this Deputy Manager Training course, you will be able to grasp the fundamental knowledge and ideas. Additionally, this Deputy Manager Training Course is ideal for: Aspiring and current deputy managers. Individuals seeking advanced supervisory and administrative skills. Professionals aiming for career growth in management roles. Employees involved in recruitment, employee management, and conflict resolution. Requirements Learners do not require any prior qualifications to enrol on this Deputy Manager Training Course. You just need to have an interest in Deputy Manager Training Course. Career path After completing this Deputy Manager Training Course you will have a variety of careers to choose from. The following job sectors of Deputy Manager Training Course are: Deputy Manager - £30K to 50K/year. Office Administrator - £20K to 35K/year. HR Coordinator - £25K to 40K/year. Business Development Executive - £25K to 45K/year. Team Leader - £25K to 40K/year. Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Gain a professional qualification that will help you take your secretarial and administrative career to the next level with the Company Secretary Training Course. In this course you will learn; professional communication, time management and administrative skills, while also delivering on business processes. The Company Secretary Training Course cover; businesses operational skills, administrative skills along with improving your soft skills in the process. Your Learning Goals: Learn how to organise your working day and documentation Develop time-management skills to make your day more efficient Learn how to handle special tasks set by your manager Develop your communication skills Learn how to provide quality customer service Understand how to prioritise work Learn how to use Microsoft Office tools effectively Understand the importance of business writing and documentation. Who is this Course for? Company Secretary Training Course is perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Company Secretary Training Course - Updated Version Module 01: Introduction to Office Administration 00:15:00 Module 02: Skills of an Effective Administrator 00:17:00 Module 03: Business Etiquette 00:20:00 Module 04: Business Telephone Skills 00:20:00 Module 05: Representing Your Boss and Company 00:37:00 Module 06: Mail Services and Shipping 00:28:00 Module 07: Travel Arrangements 00:26:00 Module 08: Organising Meeting and Conferences 00:29:00 Module 09: Time Management 00:36:00 Module 10: Record Keeping and Filing Systems 00:29:00 Module 11: Business Writing Skills 00:42:00 Module 12: Organisational Skills 00:27:00 Module 13: Communication Skills 00:28:00 Module 14: Customer Service 00:17:00 Module 15: Effective Planning and Scheduling 00:52:00 Module 16: Invoicing/Petty Cash 00:28:00 Company Secretary Training Course - Old Version Admin Support Module One - Getting Started 00:30:00 Module Two - Getting Organized (I) 00:05:00 Module Three - Getting Organized (II) 00:05:00 Module Four - Managing Time 00:05:00 Module Five - Getting It All Done On Time 00:05:00 Module Six - Special Tasks 00:05:00 Module Seven - Verbal Communication Skills 00:05:00 Module Eight - Non-Verbal Communication Skills 00:05:00 Module Nine - Empowering Yourself 00:05:00 Module Ten - The Team of Two 00:05:00 Module Eleven - Taking Care of Yourself 00:05:00 Module Twelve - Wrapping Up 00:05:00 Administrative Management Module One - Getting Started 00:05:00 Module Two - Why Your Office Needs Administrative Procedures 00:05:00 Module Three - Gathering the Right Tools 00:05:00 Module Four - Identifying Procedures to Include 00:05:00 Module Five - Top Five Procedures to Record 00:05:00 Module Six - What to Include in Your Binder (I) 00:05:00 Module Seven - What to Include in Your Binder (II) 00:05:00 Module Eight - Organizing Your Binder 00:05:00 Module Nine - What Not to Include in the Procedure Guide 00:05:00 Module Ten - Share Office Procedure Guide 00:05:00 Module Eleven - Successfully Executing the Guide 00:05:00 Module Twelve - Wrapping Up 00:05:00 Organisational Skills Module One - Getting Started 00:05:00 Module Two - Remove the Clutter 00:05:00 Module Three - Prioritize 00:05:00 Module Four - Scheduling Your Time 00:05:00 Module Five - To Do Lists 00:05:00 Module Six - Paper and Paperless Storage 00:05:00 Module Seven - Organization in Your Work Area 00:05:00 Module Eight - Tools to Fight Procrastination 00:05:00 Module Nine - Organizing Your Inbox 00:05:00 Module Ten - Avoid the Causes of Disorganization 00:05:00 Module Eleven - Discipline is the Key to Stay Organized 00:05:00 Module Twelve - Wrapping Up 00:05:00 Personal Assistant Module One - Getting Started 00:30:00 Module Two - Working with Your Manager 01:00:00 Module Three - Administrative Soft Skills 01:00:00 Module Four - Effective Time Management 01:00:00 Module Five - Meeting Management 01:00:00 Module Six - Tools of the Trade (I) 01:00:00 Module Seven - Tools of the Trade (II) 01:00:00 Module Eight - Being an Effective Gatekeeper 01:00:00 Module Nine - Organizational Skills 01:00:00 Module Ten - Confidentiality Guidelines 01:00:00 Module Eleven - Special Tasks 01:00:00 Module Twelve - Wrapping Up 00:30:00 Business Writing Module One - Getting Started 00:30:00 Module Two - Working with Words 01:00:00 Module Three - Constructing Sentences 01:00:00 Module Four - Creating Paragraphs 01:00:00 Module Five - Writing Meeting Agendas 01:00:00 Module Six - Writing E-mails 01:00:00 Module Seven - Writing Business Letters 01:00:00 Module Eight - Writing Proposals 01:00:00 Module Nine - Writing Reports 01:00:00 Module Ten - Other Types of Documents 01:00:00 Module Eleven - Proofreading and Finishing 01:00:00 Module Twelve - Wrapping Up 00:30:00 Self Esteem & Confidence Building Module One - Getting Started 01:00:00 Module Two - What Does Self-Confidence Mean To You 01:00:00 Module Three - Obstacles to Our Goals 01:00:00 Module Four - Communication Skills 01:00:00 Module Five - The Importance of Goal Setting 01:00:00 Module Six - Feeling the Part 01:00:00 Module Seven - Looking the Part 01:00:00 Module Eight - Sounding the Part 01:00:00 Module Nine - Powerful Presentations 00:30:00 Module Ten - Coping Techniques 01:00:00 Module Eleven - Dealing with Difficult Behavior 00:30:00 Module Twelve - Wrapping Up 00:15:00 Microsoft Word Module One - Getting Started 00:30:00 Module Two - Opening 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft PowerPoint Module One - Getting Started 00:30:00 Module Two - Opening PowerPoint 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Excel Module One - Getting Started 00:30:00 Module Two - Opening Excel 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00