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1451 Courses

Personal Development: Creative Process

By iStudy UK

No matter how perfect you are there is always room for improvement. As such everyone looks to improve themselves in one way or another. And if you are one of those people then your path to personal development just became amazingly easy thanks to this Personal Development: Creative Process course. This personal development course takes a bird's eye view from a spiritual perspective, and aims to help readers overcome any mental obstacles from their path. You will be looking into self contemplation of the spirit, divine ideals and how the manifestation of the life principle came about. You will also explore ideas such as the personal factor, standard of personality, race thought vs. new thought, and so much more. This course will help you find the true you and love yourself for what you are while at the same time raising the bar. You will also learn to become a powerful and happy individual, after you going through this course. Course Highlights Personal Development: Creative Process is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Personal Development: Creative Process into 11 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 4 hours, 45 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Personal Development: Creative Process Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Personal Development: Creative Process is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Personal Development: Creative Process is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Personal Development: Creative Process THE STARTING-POINT FREE 00:30:00 THE SELF-CONTEMPLATION OF SPIRIT FREE 00:30:00 THE DIVINE IDEAL 00:30:00 THE MANIFESTATION OF THE LIFE PRINCIPLE 00:30:00 THE PERSONAL FACTOR 00:30:00 THE STANDARD OF PERSONALITY 00:30:00 RACE THOUGHT AND NEW THOUGHT 00:15:00 THE DENOUEMENT OF THE CREATIVE PROCESS 00:30:00 THE DIVINE OFFERING 00:15:00 WE IN THE DIVINE OFFERING 00:15:00 CONCLUSION 00:30:00

Personal Development: Creative Process
Delivered Online On Demand4 hours 45 minutes
£25

Couples Therapy: Is Narcissism the problem?

By Human Givens College

Additional specialist online training for anyone working with couples or helping with relationship issues… Accredited CPD: 4 hours Length: 8.45am–1.00pm (GMT) Live training delivered online – Join Jennifer Broadley on Tuesday 9th July 24 for another jam-packed session live online via Zoom. You will have plenty of opportunities to ask questions. Simply book your place and we will send you email confirmation – your Zoom link will be sent the day before the event. BONUS RECORDING – the training is recorded, in case anyone experiences technical difficulties, so you will also get a recording for 2 weeks afterwards to maximise your learning. Can’t make this date, then please register your interest and we’ll let you know as soon as another date is available. This additional online training session gives us time to look in more depth at narcissism and what a relationship with a narcissist might look like In most cases, applying the skills and techniques learned in the Couples Therapy Online Masterclass is all that’s needed to help a couple move forward in their relationship. But sometimes additional knowledge is needed, as in the case of relationships where narcissism is a suspected factor, to help a therapist assess more quickly and meaningfully the relationship dynamic and specific challenges involved, thus allowing them to help the couple more effectively to find a constructive and compassionate way forward and out of their current difficulties. Why take this course The term ‘narcissist’ is often bandied about and narcissism is frequently covered in the media – but is this language over-used or misused? It’s great that awareness is being raised generally about narcissism and the impacts it can have on a relationship, but it’s important to be well informed. As a result of this increased awareness, more people are seeking information and answers to their own experiences, as well as about the causes of their own relationship difficulties and what they can do about them. As part of that process they may well seek some counselling or therapy so it’s important that, as therapists, our knowledge, skillset and stories are as up-to-date and relevant as possible to best serve our clients. If you already work with couples, in your private practice or employed role, and you want some more detailed insight into narcissism and how to spot it, as well as some of the additional relationship challenges it brings, this live online training is for you.. Jennifer gave a very informative response to my specific request for information relating to narcissismPAULINE, THERAPIST ATTENDING JENNIFER'S 'COUPLES THERAPY' COURSE What will you learn What is a narcissistic personality disorder (NPD) – and what are the criteria for clinical diagnosis What specific unkind or manipulative behaviours in relationships can be classed as narcissism – and when should we really not use that term Why the reports of narcissistic emotional abuse in relationships are significantly on the increase – and how (or whether) this parallels family, relationship and societal changes If it’s not narcissism, what else could be causing the dysfunctional relationship pattern? The truths and myths of the nature vs nurture debate in relation to NPD How to spot narcissism when both partners are in your therapy room How to spot NPD when only one partner is in your therapy room Why it’s usually the co-dependant partner, rather than the one with narcissistic personality traits, that instigates therapy How to support an abused partner to exit a narcissistic relationship – OR to remain in it if he/she won’t or can’t leave How to identify which needs are not being met for one or both partners of a couple – and strategies to quickly change that Tools and checklists to keep your clients emotionally and physically safe as you support a rise in their self-esteem, self-compassion and emotional needs being met more healthily The common language (media and social media) for NPD-related behaviours How to raise children (separately or together) when one parent has NPD – the critical Do’s and Don’ts Additional resources to steer your clients towards – plus recommended reading for you as a therapist And more… You will also have plenty of opportunities to ask questions and benefit from those asked by other people. Who is this course suitable for? Anyone who has previously attended our Couples masterclass 1-day workshop (live or in person). Anyone working with couples, perhaps as a relationship counsellor or through couples therapy, who would like a better understanding of narcissism and NPD, and ideas for helping couples deal with the challenges these bring. Please Note This course is not a substitute for therapy.

Couples Therapy: Is Narcissism the problem?
Delivered OnlineFlexible Dates
£110

How to Control Chronic Anxiety

By Human Givens College

– the practical skills you need High levels of anxiety can be very debilitating – this workshop gives you important insights and a wide range of proven techniques to help reduce long-term anxiety, panic attacks, GAD and much more… Accredited CPD Certificate : 6 hours Length 1 day (9.30am - 4.00pm) Jo is incredibly adept at teaching this important subject, backed up with evidence and so many useful techniques. Thank youCATHERINE, FAMILY SUPPORT WORKER What will you learn Tried and tested psychological techniques for dealing with over-anxiety Why it’s important to distinguish between two fundamental kinds of anxiety – and methods for dealing with both How to recognise panic attacks and deal with them effectively The genetic factors that make some people more vulnerable to anxiety Ways to change a poor sleep pattern caused by anxiety New perspectives on what drives anxiety – including when its basis lies in trauma Why some people may dissociate (appear to ‘tune out’ or not be present) when very stressed, and what to do about it The three different components of anxiety – and why anxiety can get out of control How anxiety affects the body – and how the body affects anxiety Why people become hypervigilant – and how this can be reduced How to separate a person from their anxiety Five effective methods for bringing down physiological arousal very quickly – and safely Why social anxiety occurs and how to handle it Tips for reducing anxiety in those with additional conditions, such as autistic spectrum disorder, ADHD, bipolar and borderline personality disorder What happens in the brain when we become anxious – insights from neuroscience How guided imagery speeds up treatment for high anxiety plus special tips for using it with clients suffering from over-anxiety How stories can complement therapy for anxiety A range of new skills and techniques for reducing severe anxiety, with plenty of opportunity to practise them yourself on the day Very useful - lots of practical new anxiety management techniquesCOUNSELLOR Why take this course More and more people’s lives are being blighted by anxiety, causing distress to all involved. The anxiety may have initially been focused on realistic, understandable concerns – such as financial difficulties, health, job insecurity or unemployment, relationship problems (particularly complex in blended families) or fears about the future in an increasingly uncertain world – but has spiralled out of control. Or it may have no clear cause and manifests as an ever-present feeling of being ‘wired’, tense or vulnerable, very often accompanied by out-of-control thoughts. The person may be hypervigilant, unable to relax and highly miserable. Left unaddressed, chronic anxiety can also badly affect sleep and physical, as well as mental, health. The good news is there’s much that we can do to reduce this suffering. This highly practical course focuses on giving you the key information and practical skills you need to lower anxiety levels and help people manage their own anxiety better. It concentrates on generalised anxiety (including generalised anxiety disorder – GAD), social anxiety and panic attacks, but also addresses how to handle anxiety that is a feature of conditions such as autistic spectrum disorder, ADHD and bipolar and borderline personality disorder. Good to know This day complements the Online Course: ‘Understanding anxiety – and managing it without drugs’ Trauma, phobias and obsessive compulsive disorders are dealt with on separate practical skills training days (see “The Rewind Technique – Effective treatment for trauma (PTSD) and phobias” and “Obsessive compulsive disorder – understanding OCD and how best to treat it.”) Course Programme The ‘How to Control Chronic Anxiety’ course starts at 9.30am and runs until 4.00pm. From 8.30am Registration (Tea and coffee served until 9.25am) 9.30am Understanding the causes, indications and impacts of chronic anxiety 11.00am Discussion over tea/coffee 11.30am Approaches to help overcome difficulties with anxiety 1.00pm Lunch (included) 1.45pm Anxiety and associated conditions 3.00pm Discussion over tea/coffee 3.15pm Using guided imagery and mental rehearsal 4.00pm Day ends Who is this course suitable for? Anyone who works with or treats people who may be highly anxious – such as psychotherapists, counsellors, health and social care professionals, educators and individuals working in a variety of capacities in any number of organisations. The course will also provide valuable understanding and practical help for anyone struggling to deal with their own chronic anxiety or for those in relationships or families affected by chronic anxiety.* The day offers the chance to gain life skills of benefit to everyone. * Please Note: This course is not a substitute for individual therapy but there are lots of techniques that anyone suffering from anxiety can take away and use themselves. This course has been independently accredited by the internationally recognised CPD Standards Office for 6 hours of CPD training. On completion of this training you’ll receive CPD certificates from the College and the CPD Standards Office.

How to Control Chronic Anxiety
Delivered In-PersonFlexible Dates
£198

Understanding Childhood Disorders Course

5.0(2)

By Training Express

Childhood isn’t always carefree. Some children face emotional, behavioural, or developmental challenges that are often misunderstood or overlooked. The Understanding Childhood Disorders Course shines a light on the early signs, symptoms, and support strategies surrounding childhood mental health and behavioural conditions. From anxiety and ADHD to autism and learning difficulties, this course explores how these disorders present in children and the ways in which early awareness can make a difference. Designed for anyone with an interest in child development—parents, carers, educators, or support workers—this course offers valuable insights into childhood behaviour and psychological wellbeing. With clear explanations and thoughtful content, you’ll explore patterns, triggers, and support options in a way that feels approachable and human. Whether you're trying to better understand a child’s behaviour or simply want to expand your knowledge, this course takes a calm and informative approach to a subject that matters. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Introduction to Childhood Disorders Module 02: Stages and Areas of Child Development Module 03: Factors That Influence Development in Children Module 04: Cognitive Development in Children Module 05: Social and Emotional Development in Children Module 06: Personality and Intellectual Development in Children Module 07: Autism, ADHD and Dyslexia in Children Module 08: Stress and Anxiety Disorders in Children Module 09: Personality Disorders in Children Module 10: Mood Disorders and Depression in Children Module 11: Eating & Sleeping Disorders in Children Learning Outcomes Analyse stages and areas of child development for holistic understanding. Examine factors influencing children's development with critical insight. Evaluate cognitive, social, and emotional dimensions of child growth. Recognize signs and characteristics of common childhood disorders. Understand interventions for stress, anxiety, mood, and eating disorders. Apply knowledge to support children's well-being in diverse settings. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Parents seeking insights into child development and disorders. Educators aiming to enhance their understanding of students' needs. Healthcare professionals involved in child and adolescent care. Psychologists interested in childhood mental health. Social workers dedicated to supporting children and families. Counsellors working with young individuals. Childcare professionals and nursery staff. Individuals considering a career in child psychology or education. Career path Child Psychologist Educational Consultant Child and Adolescent Counsellor Special Education Teacher Child Development Researcher School Psychologist Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Understanding Childhood Disorders Course
Delivered Online On Demand1 hour
£12

Residential Childcare & Cognitive Development Training

4.5(3)

By Studyhub UK

Overview Fast track your career as a residential childcare worker, and gain the skills to promote a positive environment for vulnerable children and young people. The Residential Childcare & Cognitive Development Training course will equip you with the skills needed to work with children and young people, ideal for anyone looking to kickstart a career in social care and support work. It includes practical case studies and theoretical knowledge, covering key topics such as positive relationships and attachment, safeguarding, and communication. Make a difference to children and young people's lives, and fast track your career today with an industry-recognised qualification. Why buy this Residential Childcare & Cognitive Development Training? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Residential Childcare & Cognitive Development Training you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Residential Childcare & Cognitive Development Training does not require you to have any prior qualifications or experience. You can just enrol and start learning.  Prerequisites This Residential Childcare & Cognitive Development Training was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Residential Childcare & Cognitive Development Training is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Module 01: Introduction to Child Psychology Introduction to Child Psychology 00:28:00 Module 02: Impacts of Separation and Loss on Attachment Impacts of Separation and Loss on Attachment 00:29:00 Module 03: Social and Emotional Development Social and Emotional Development 00:43:00 Module 04: Mental Health Problems in Young and Adults Mental Health Problems In Youth And Adults 00:06:00 Module 05: Personality and Intellectual Development of Children Personality and Intellectual Development in Children 00:36:00 Module 06: Language Development in Children Language Development in Children 00:32:00 Module 07: Cognitive Development Cognitive Development 00:25:00 Module 08: Autism, ADHD and Dyslexia in Young and Adults Autism, ADHD and Dyslexia in Young and Adults 00:12:00 Module 09: Dealing With Autism, ADHD and Dyslexia in Young and Adults Dealing With Autism, ADHD and Dyslexia in Young and Adults 00:12:00 Module 10: Children with Special Needs Children with Special Needs 00:42:00 Module 11: Child Protection Child Protection 00:24:00

Residential Childcare & Cognitive Development Training
Delivered Online On Demand4 hours 49 minutes
£10.99

Mental Health Nursing - CPD Approved

4.5(3)

By Studyhub UK

The Mental Health Nursing - CPD Approved course offers a comprehensive exploration of various aspects of mental health, including disorders, treatments, social attitudes, legislation, and the role of mental health in the workplace. This course equips participants with the knowledge and insights needed to navigate the complexities of mental health nursing. Learning Outcomes: Understand the fundamental concepts and introduction to mental health. Gain insights into childhood and adolescent psychiatric disorders. Learn about stress and anxiety disorders and their implications. Explore the nature and characteristics of schizophrenia. Understand personality disorders and their impact on individuals. Learn about mood disorders and their management. Study eating and sleeping disorders and their treatments. Gain insights into self-harm, suicide, and treatment approaches. Why buy this Mental Health Nursing - CPD Approved? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Mental Health Nursing - CPD Approved you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? Registered nurses and healthcare professionals seeking to specialize in mental health nursing. Nursing students looking to enhance their understanding of mental health disorders. Mental health support workers and caregivers. Professionals in social services and community health. Prerequisites This Mental Health Nursing - CPD Approved was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Mental Health Nurse: Provide specialized care for individuals with mental health disorders. Psychiatric Nurse Practitioner: Offer advanced nursing care for patients with psychiatric conditions. Clinical Nurse Specialist in Mental Health: Provide expertise in mental health assessment and care. Behavioral Health Case Manager: Coordinate care plans for individuals with mental health needs. Psychiatric Nursing Educator: Train and educate aspiring mental health nurses and students. Course Curriculum Mental Health Nursing - CPD Approved Introduction to Mental Health 00:17:00 Childhood And Adolescent Psychiatric Disorders 00:24:00 Stress and Anxiety Disorders 00:32:00 Schizophrenia 00:25:00 Personality Disorders 00:40:00 Mood Disorders 00:18:00 Eating and Sleeping Disorders 00:43:00 Self-Harm and Suicide 00:17:00 Medication and Therapy in the Treatment of Mental Illness 00:30:00 Social Attitudes To Mental Illness 00:11:00 Mental Health Legislation and Services 00:26:00 Mental Health In The Workplace 00:20:00 Mock Exam Mock Exam - Mental Health Nursing - CPD Approved 00:20:00 Final Exam Final Exam - Mental Health Nursing - CPD Approved 00:20:00

Mental Health Nursing - CPD Approved
Delivered Online On Demand5 hours 43 minutes
£10.99

Fundamentals of Human Psychology: Understanding the Mind and Behaviour

4.5(3)

By Studyhub UK

Delve deep into the intricacies of the human mind with 'Fundamentals of Human Psychology: Understanding the Mind and Behaviour'. This enlightening journey offers a comprehensive insight into the core aspects of psychology. Explore the biological underpinnings of behaviour, unravel the mysteries of sensation and perception, and dive into the realms of emotion, motivation, and beyond. By the end of this course, you'll have a robust understanding of the myriad factors shaping human thoughts, actions, and emotions. Learning Outcomes Analyse the foundational concepts and principles of psychology. Understand the biological influences on human actions. Evaluate the processes of sensation, perception, and cognition. Examine the dynamics of emotion, motivation, and personal development. Identify common psychological disorders and therapeutic approaches. Why buy this Fundamentals of Human Psychology: Understanding the Mind and Behaviour? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success Who is this Fundamentals of Human Psychology: Understanding the Mind and Behaviour for? Aspiring psychologists keen on building foundational knowledge. Educators aiming to better understand student behaviour. Marketing professionals seeking insights into consumer behaviour. Health professionals aiming to provide holistic care. Individuals curious about the intricacies of human thought and action. Career path Clinical Psychologist: £40,000 - £70,000 Counselling Psychologist: £35,000 - £60,000 Forensic Psychologist: £30,000 - £57,000 Occupational Psychologist: £35,000 - £80,000 Educational Psychologist: £37,000 - £50,000 Sports Psychologist: £25,000 - £55,000 Prerequisites This Fundamentals of Human Psychology: Understanding the Mind and Behaviour does not require you to have any prior qualifications or experience. You can just enrol and start learning. This course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction to Psychology Introduction to Psychology 00:21:00 Module 02: Biological Basis of Behaviour Biological Basis of Behaviour 00:15:00 Module 03: Sensation and Perception Sensation and Perception 00:20:00 Module 04: Learning and Memory Learning and Memory 00:15:00 Module 05: Emotion and Motivation Emotion and Motivation 00:13:00 Module 06: Developmental Psychology Developmental Psychology 00:20:00 Module 07: Social Psychology Social Psychology 00:14:00 Module 08: Personality and Abnormal Psychology Personality and Abnormal Psychology 00:14:00 Module 09: Psychological Disorders and Therapy Psychological Disorders and Therapy 00:16:00

Fundamentals of Human Psychology: Understanding the Mind and Behaviour
Delivered Online On Demand2 hours 28 minutes
£10.99

The Reception Workstation

By OnlineCoursesLearning.com

Introduction: The most important area of any office, regardless of industry, is the reception area. A poorly designed space can impact everything from staff productivity to how your customers view your company. Cluttered, disorganised and unwelcoming places can deter your clients from returning, which ultimately affects your bottom line. Learning more about why your reception area should be a major focal point for your business, as well as what you can do to make it a better place, can go a long way to attracting and retaining more customers. This course goes over everything you need to know about setting up a new reception area or revamping your existing one. We begin by talking about the importance of the role your receptionist plays in your workplace. Next, we talk about every element of your reception area in detail, letting you know why they are so crucial and what can be done to improve each one. At the conclusion of this course, you should be able to create a high-impact, efficient workstation.   What You Will Learn: How a well-designed reception area ensures your customers always have a positive first impression The kind of atmosphere you should try to create throughout your reception area How to promote productivity within your organisation The specific points you need to consider when designing a reception area Why you should focus on hiring a well-trained receptionist Benefits of Taking This Course Get a step-by-step guide on creating a well-designed reception space Learn how to properly furnish your reception area If you work in office administration, learn how you can use your workspace to improve the overall working environment If you work in management, learn tips and tricks you can use to develop a better reception area If you are an office manager or in HR, understand the personality traits and professional skills you should look for when hiring a receptionist

The Reception Workstation
Delivered Online On Demand
£50

Working With Aggressive People

By OnlineCoursesLearning.com

Working With Aggressive People Certification Unfortunately, aggressive people are everywhere. Regardless of what your type of job is or your role within your organisation, there is a good chance that you are going to have to work with an aggressive individual at some point. If you are not prepared, this can create a lot of stress and anxiety, which can make work seem unbearable and it can quickly spill over into your personal life. Learning how to cope before it becomes problematic is the best way to handle what could otherwise be a potentially difficult situation. This course goes into detail about how to work well, even if one or more of your colleagues has an aggressive personality. It begins by discussing the various types of aggression that you are likely to encounter at work. Next, we review a few strategies that are successful when used with aggressive people. One of these strategies is to become more assertive in your own communication, which is covered in detail. Finally, we give you instructions on how to quickly resolve workplace issues to reduce the impact of any aggressive behaviour.   You Will Learn: The difference between hostile expressions, obstructive behaviours and direct aggression How to identify which category of aggressive behaviour you are dealing with at any given time The different ways in which passive-aggressive and overtly aggressive individuals behave at work The best strategies you can use in order to deal with aggressive behaviour The importance of assertive communication at work, especially when dealing with aggressive colleagues Benefits of Taking This Course: Working in a calmer, healthier and more positive environment Learning the importance and versatility of 'I' statements when dealing with an aggressive person at work Learning how to build up your assertive communication skills Learning the three-step conflict resolution method and how you can apply it to tense situations involving aggressive individuals Feeling less stressed while at work

Working With Aggressive People
Delivered Online On Demand
£50

Soft Skills Course

3.5(2)

By Elearncollege

Description Soft Skills Diploma To stay ahead of the competition, you have to possess a certain set of skills like communication skills, team building skills and leadership skills, which can be built and honed with the help of our Soft Skills Diploma. Irrespective of whether you are communicating with your colleagues, interacting with your customers or just talking to your suppliers, the success you achieve in your workplace depends on how you present your ideas and yourself. The content of the Soft Skill Diploma course has been put together by people with years of experience and will provide you with valuable organizational and interpersonal skills that will help you to further your career. Acquire all the skills that you would require to move forward in the corporate world and also hone the personal traits that would help you to develop interpersonal relationships. Soft skills are important to everyone, no matter what profession they are in and hence, acquiring this diploma will help you qualify for any profession you chose. However, since soft skills are more important when dealing with people, this diploma would help you to land a position in human resources very easily. Very different to 'hard skills' that mean the technical skills that you acquire in a profession, soft skills being subjective and inter-personal, can be applied to a wide variety of jobs. Soft skills are extremely important when we wish to present our-self in a professional manner. What you will learn 1: Introduction to Soft Skills 2: Essential Communication Skills 3: Personality Development 4: Decision Making 5: Leadership 6: Stress Management 7: Interpersonal Skills 8: Problem Solving 9: Workplace Etiquette 10: Team Building 11: Thinking Skills 12: Time Management Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.

Soft Skills Course
Delivered Online On Demand9 days
£99