If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on the core values of customer service.
Japanese Yoga and Vegan Gyoza Cooking Class Join us for a unique experience combining movement and nourishment! This class begins with one hour session of Japanese Yoga, run by Giada, founder of Art and Spirituality and School of Shamanism. This is a dynamic and meditative practice that harmonizes body, mind, and spirit. Rooted in traditional Japanese principles, the yoga focuses on breath, posture, and gentle stretches to promote flexibility, balance, and relaxation. Japanese Yoga is part of Shamanic Yoga, which is ancestral, ancient, pre-vedic. It has the element of ecstasy, of a non ordinary state of consciousness, where you work with nature, animals, yantras, mantras, mudras, rituals, initiations in the imaginal forest, in the natural code, non the social code. Merceliade says that this yoga is the oldest form of yoga and we find it in various traditions: Hindu tradition (Shaktism), Himalayan (Naropa, Milarepa etc), South America (Andean yoga), Siberia, Mongolia, Japan (Yamabushi), Taoism, Alchemy. No experience required and mats are provided. After the yoga session, we’ll dive into the culinary world with a hands-on vegan gyoza cooking class, run by Gloria, founder of Madebyflour. Learn how to prepare delicious and healthy gyoza, a popular Japanese dumpling, using fresh, plant-based ingredients. Our step-by-step guidance will show you how to fold and cook these savory delights to perfection. Recipes in the class include gluten and other allergens. Please add a note in your booking if you have any dietary requirement or allergy. The lessons are suitable for all levels of experience and materials and mats are provided. This booking is non refundable By attending this class you release Giada Gaslini, Gloria Civillini and Art and Spirituality Cic, from any liability arising out of any personal injuries, emotional or physical release, death, physical reaction, expectations of results, theft in the venue or damages that may happen to people and objects while attending.
Customer service just isn’t enough. Customer experience is where the secret to success lies. Build a loyal and fruitful customer base by learning how to design frictionless processes and build empathetic and solution-focused services with our bespoke courses, which include: Customer service vs customer experience The changing nature of customers and how to stay ahead Customer needs vs customer expectations How our behaviour affects those around us and how to use the power of influence Communicating with customers positively and effectively Moments that matter Building trust and integrity What to do when things go wrong
CRRUK equips professionals with the concepts, skills and tools to build conscious, intentional relationships, and to coach relationship systems of any size.
This one-day course introduces the field of user experience and provides an excellent entry point to our other specialised training courses. UX processes and practices have become a central component of product design, service design and web design.