56042 Courses

Duration 1 Days 6 CPD hours This course is intended for The intended audience for this course would be those who have been using Office 365 for some time and are now looking at optimizing their existing business processes and designing new ones. Overview #NAME? This course delivers an instructor-led product showcase for Microsoft Power Automate from start to finish in an engaging and practical way. Power Automate is a diverse product, turning business processes into automated, consistent and visual workPower Automates. Power Automate is designed to interweave the various products in Office 365 as well as connect to other on-premises and web-based solutions. This course will give you the confidence to select the right actions and workPower Automate logic for your business workPower Automates. 1 - An Introduction to Power Automate What is Microsoft Power Automate? The benefits of automation How to get to Power Automate Lab 1: Setup your tenant Setup Office 365 Download Course Files Customise your App Launcher Create accounts for colleagues After completing this module, students will be able to: Know what Microsoft Power Automate is The Benefits of using Power Automate to automate processes How to access a Power Automate 2 - Getting Started with Power Automate Using Power Automate templates Navigating in Power Automate Editing a Power Automate Publish and trigger a Power Automate Turn off or delete a Power Automate Lab 1: Building processes in Office 365 Create a Team with a channel Build an absence business process Testing the absence process Optional: Create Feedback Form Optional: Power Automate to Notify of Bad Ratings Optional: Test your Form and Power Automate After completing this module, students will be able to: How to use Power Automate tempaltes How to navigate around Power Automate How to edit Power Automates How to publish and trigger Power Automates How to turn off or delete Power Automates 3 - Power Automate Logic Adding conditions Designing switches Using apply to each Configuring do until logic Adding a scope Lab 1: Scheduling documentation reviews Setup a policy library in SharePoint Design a policy review schedule Testing the policy review process Optional: Notify if a file nears review After completing this module, students will be able to: How to add condtions in a Power Automate How to design switches for a Power Automate How to use apply to each How to configure do until logic How to add a scope 4 - Integration Standard and premium connectors Connecting to web services Using Power Automate with on-premises data Lab 1: Using Power Automate and SQL to Review Sales Create a new orders list Designing the price check process Testing the price check process Optional: Update with managers After completing this module, students will be able to: How to use Standard and Premium connectors How to connect to web services How to using Power Automate with on-premises data 5 - The Mobile App Downloading the mobile app Signing in and account management Building and managing Power Automates Creating buttons Feeds and approvals Lab 1: Optional: Using the Power Automate mobile app Setting up the Power Automate mobile app Create a new Power Automate in the mobile app Using Power Automate buttons in the app Uninstall the Power Automate mobile app After completing this module, students will be able to: How to download the mobile app How to sign into the mobile app How to build and manage Power Automates in the mobile app How to create buttons in the mobile app How to feed and use approvals in the mobile app 6 - Administration and Maintenance Maintaining a Power Automate View history and analytics Sharing a Power Automate Export and import Power Automates Office 365 administration for Power Automate Environments Data policies Data integration Lab 1: Maintaining your Power Automates Share a Power Automate with a colleague Disabling an active Power Automate Deleting a Power Automate After completing this module, students will be able to: How to maintain a Power Automate How to view history and analytics for a Power Automate How to share a Power Automate How to export and import Power Automates How to administrate a Power Automate in Office 365 How to use data policies in a Power Automate How to use data integration in a Power Automate

Duration 5 Days 30 CPD hours This course is intended for This course is for experienced information technology (IT) professionals, typically described as Enterprise Desktop Administrators (EDAs). These EDAs deploy, manage, and maintain PCs, devices, and applications across medium, large, and enterprise organizations. A significant portion of this audience uses, or intends to use, the latest release of Configuration Manager to manage and deploy PCs, devices, and applications. Overview Describe the features Configuration Manager and Intune include, and explain how you can use these features to manage PCs and mobile devices in an enterprise environment. Analyze data by using queries and reports. Prepare a management infrastructure, including configuring boundaries, boundary groups, and resource discovery, and integrating mobile-device management with Intune. Deploy and manage the Configuration Manager client. Configure, manage, and monitor hardware and software inventory, and use Asset Intelligence and software metering. Identify and configure the most appropriate method to distribute and manage content used for deployments. Distribute, deploy, and monitor applications for managed users and systems. Maintain software updates for PCs that Configuration Manager manages. Implement Endpoint Protection for managed PCs. Configure an operating-system deployment strategy by using Configuration Manager. Manage and maintain a Configuration Manager site. This five-day course describes how to use Configuration Manager and its associated site systems to efficiently manage network resources. In this five-day course, you will learn day-to-day management tasks, including how to manage applications, client health, hardware and software inventory, operating system deployment, and software updates by using Configuration Manager. You also will learn how to optimize Endpoint Protection, manage compliance, and create management queries and reports. Although this course and the associated labs are written for Microsoft Endpoint Configuration Manager and Windows 11, the skills taught will also be backwards compatible with previous editions of System Center Configuration Manager and Windows 10. Prerequisites Networking fundamentals, including common networking protocols, topologies, hardware, media, routing, switching, and addressing. Active Directory Domain Services (AD DS) principles and fundamentals of AD DS management. Installation, configuration, and troubleshooting for Windows-based personal computers. Basic concepts of public key infrastructure (PKI) security. Basic understanding of scripting and Windows PowerShell syntax. Basic understanding of Windows Server roles and services. Basic understanding of the configuration options for iOS and Android Mobile device platforms. 1 - Managing computers and mobile devices in the enterprise Overview of systems management by using enterprise management solutions Overview of the Configuration Manager architecture Overview of the Configuration Manager administrative tools Tools for monitoring and troubleshooting a Configuration Manager site 2 - Analyzing data using queries, reports, and CMPivot Introduction to queries Configuring SQL Server Reporting Services Analyzing the real-time state of a device by using CMPivot 3 - Preparing the Configuration Manager management infrastructure Configuring site boundaries and boundary groups Configuring resource discovery Organizing resources using device and user collections 4 - Deploying and managing the Configuration Manager client Overview of the Configuration Manager client Deploying the Configuration Manager client Configuring and monitoring client status Managing client settings and performing management operations 5 - Managing inventory for PCs and applications Overview of inventory collection Configuring hardware and software inventory Managing inventory collection Configuring software metering Configuring and managing Asset Intelligence 6 - Distributing and managing content used for deployments Preparing the infrastructure for content management Distributing and managing content on distribution points 7 - Deploying and managing applications Overview of application management Creating applications Deploying applications Managing applications Deploying and managing Windows apps 8 - Maintaining software updates for managed PCs The software updates process Preparing a Configuration Manager site for software updates Managing software updates Configuring automatic deployment rules Monitoring and troubleshooting software updates Enabling third-party updates 9 - Implementing Defender Protection for managed PCs Overview of Endpoint Protection in Configuration Manager Configuring, deploying, and monitoring Endpoint Protection policies Configuring and deploying advanced threat policies 10 - Managing compliance and secure data access Overview of Compliance Settings Configuring compliance settings Viewing compliance results Managing resource and data access 11 - Managing operating system deployment An overview of operating system deployment Preparing a site for operating system deployment Deploying an operating system Managing Windows as a service 12 - Managing and maintaining a Configuration Manager site Configuring role-based administration Configuring Remote Tools Overview of Configuration Manager site maintenance and Management Insights Backing up and recovering a Configuration Manager site Updating the Configuration Manager infrastructure 13 - What?s new in Microsoft Endpoint Configuration Manager Whats new in Microsoft Endpoint Manager covering each semi annual release Additional course details: Nexus Humans 55348: Administering Microsoft Endpoint Configuration Manager training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the 55348: Administering Microsoft Endpoint Configuration Manager course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

The Generic Instructor Course trains future Instructors in the principles of adult learning. These skills can then be used to teach fellow healthcare professionals at a number of our courses, including ALS, EPALS and NLS.

The Generic Instructor Course trains future Instructors in the principles of adult learning. These skills can then be used to teach fellow healthcare professionals at a number of our courses, including ALS, EPALS and NLS.

Join us at The Italian Villa for a fun wreath making workshop with Hillview Flowers! Let's get crafty and create festive wreaths together.

Duration 5 Days 30 CPD hours This course is intended for The CHFI course will benefit: Police and other laws enforcement personnel Defense and Military personnel e-Business Security professionals Systems administrators Legal professionals Banking, Insurance and other professionals Government agencies Overview At the end of this course, you will possess the skills needed to: Understand the fundamentals of computer forensics Understand the computer forensic investigation process Describe in detail different types of hard disks and file systems Understand data acquisition and duplication Counteract anti-forensic techniques Leverage forensic skills in Windows, Linux, and Mac Investigate web attacks Understand dark web forensics Deploy forensic techniques for databases, cloud, and networks Investigate email crimes including malware Perform forensics in mobile and IoT environments Every crime leaves a digital footprint, and you need the skills to track those footprints. In this course, students will learn to unravel these pieces of evidence, decode them and report them. From decoding a hack to taking legal action against the perpetrators, they will become an active respondent in times of cyber-breaches. Computer Forensics in Today?s World 1.1. Understand the Fundamentals of Computer Forensics 1.2. Understand Cybercrimes and their Investigation Procedures 1.3. Understand Digital Evidence 1.4. Understand Forensic Readiness, Incident Response and the Role of SOC (Security Operations Center) in Computer Forensics 1.5. Identify the Roles and Responsibilities of a Forensic Investigator 1.6. Understand the Challenges Faced in Investigating Cybercrimes 1.7. Understand Legal Compliance in Computer Forensics Computer Forensics Investigation Process 2.1. Understand the Forensic Investigation Process and its Importance 2.2. Understand the Pre-investigation Phase 2.3. Understand First Response 2.4. Understand the Investigation Phase 2.5. Understand the Post-investigation Phase Understanding Hard Disks and File Systems 3.1. Describe Different Types of Disk Drives and their Characteristics 3.2. Explain the Logical Structure of a Disk 3.3. Understand Booting Process of Windows, Linux and Mac Operating Systems 3.4. Understand Various File Systems of Windows, Linux and Mac Operating Systems 3.5. Examine File System Using Autopsy and The Sleuth Kit Tools 3.6 Understand Storage Systems 3.7. Understand Encoding Standards and Hex Editors 3.8. Analyze Popular File Formats Using Hex Editor Data Acquisition and Duplication 4.1. Understand Data Acquisition Fundamentals 4.2. Understand Data Acquisition Methodology 4.3. Prepare an Image File for Examination Defeating Anti-forensics Techniques 5.1. Understand Anti-forensics Techniques 5.2. Discuss Data Deletion and Recycle Bin Forensics 5.3. Illustrate File Carving Techniques and Ways to Recover Evidence from Deleted Partitions 5.4. Explore Password Cracking/Bypassing Techniques 5.5. Detect Steganography, Hidden Data in File System Structures, Trail Obfuscation, and File Extension Mismatch 5.6. Understand Techniques of Artifact Wiping, Overwritten Data/Metadata Detection, and Encryption 5.7. Detect Program Packers and Footprint Minimizing Techniques 5.8. Understand Anti-forensics Countermeasures Windows Forensics 6.1. Collect Volatile and Non-volatile Information 6.2. Perform Windows Memory and Registry Analysis 6.3. Examine the Cache, Cookie and History Recorded in Web Browsers 6.4. Examine Windows Files and Metadata 6.5. Understand ShellBags, LNK Files, and Jump Lists 6.6. Understand Text-based Logs and Windows Event Logs Linux and Mac Forensics 7.1. Understand Volatile and Non-volatile Data in Linux 7.2. Analyze Filesystem Images Using The Sleuth Kit 7.3. Demonstrate Memory Forensics Using Volatility & PhotoRec 7.4. Understand Mac Forensics Network Forensics 8.1. Understand Network Forensics 8.2. Explain Logging Fundamentals and Network Forensic Readiness 8.3. Summarize Event Correlation Concepts 8.4. Identify Indicators of Compromise (IoCs) from Network Logs 8.5. Investigate Network Traffic 8.6. Perform Incident Detection and Examination with SIEM Tools 8.7. Monitor and Detect Wireless Network Attacks Investigating Web Attacks 9.1. Understand Web Application Forensics 9.2. Understand Internet Information Services (IIS) Logs 9.3. Understand Apache Web Server Logs 9.4. Understand the Functionality of Intrusion Detection System (IDS) 9.5. Understand the Functionality of Web Application Firewall (WAF) 9.6. Investigate Web Attacks on Windows-based Servers 9.7. Detect and Investigate Various Attacks on Web Applications Dark Web Forensics 10.1. Understand the Dark Web 10.2. Determine How to Identify the Traces of Tor Browser during Investigation 10.3. Perform Tor Browser Forensics Database Forensics 11.1. Understand Database Forensics and its Importance 11.2. Determine Data Storage and Database Evidence Repositories in MSSQL Server 11.3. Collect Evidence Files on MSSQL Server 11.4. Perform MSSQL Forensics 11.5. Understand Internal Architecture of MySQL and Structure of Data Directory 11.6. Understand Information Schema and List MySQL Utilities for Performing Forensic Analysis 11.7. Perform MySQL Forensics on WordPress Web Application Database Cloud Forensics 12.1. Understand the Basic Cloud Computing Concepts 12.2. Understand Cloud Forensics 12.3. Understand the Fundamentals of Amazon Web Services (AWS) 12.4. Determine How to Investigate Security Incidents in AWS 12.5. Understand the Fundamentals of Microsoft Azure 12.6. Determine How to Investigate Security Incidents in Azure 12.7. Understand Forensic Methodologies for Containers and Microservices Investigating Email Crimes 13.1. Understand Email Basics 13.2. Understand Email Crime Investigation and its Steps 13.3. U.S. Laws Against Email Crime Malware Forensics 14.1. Define Malware and Identify the Common Techniques Attackers Use to Spread Malware 14.2. Understand Malware Forensics Fundamentals and Recognize Types of Malware Analysis 14.3. Understand and Perform Static Analysis of Malware 14.4. Analyze Suspicious Word and PDF Documents 14.5. Understand Dynamic Malware Analysis Fundamentals and Approaches 14.6. Analyze Malware Behavior on System Properties in Real-time 14.7. Analyze Malware Behavior on Network in Real-time 14.8. Describe Fileless Malware Attacks and How they Happen 14.9. Perform Fileless Malware Analysis - Emotet Mobile Forensics 15.1. Understand the Importance of Mobile Device Forensics 15.2. Illustrate Architectural Layers and Boot Processes of Android and iOS Devices 15.3. Explain the Steps Involved in Mobile Forensics Process 15.4. Investigate Cellular Network Data 15.5. Understand SIM File System and its Data Acquisition Method 15.6. Illustrate Phone Locks and Discuss Rooting of Android and Jailbreaking of iOS Devices 15.7. Perform Logical Acquisition on Android and iOS Devices 15.8. Perform Physical Acquisition on Android and iOS Devices 15.9. Discuss Mobile Forensics Challenges and Prepare Investigation Report IoT Forensics 16.1. Understand IoT and IoT Security Problems 16.2. Recognize Different Types of IoT Threats 16.3. Understand IoT Forensics 16.4. Perform Forensics on IoT Devices

Duration 5 Days 30 CPD hours Earning your SHRM Certified Professional (SHRM-CP) or SHRM Senior Certified Professional (SHRM-SCP) credential makes you a recognized expert and leader in the HR field and a valuable asset to your organization, keeping you and your organization more competitive in today's economy. This professional distinction sets you apart from your colleagues, proving your high level of knowledge and skills. Students will be able to identify areas of strength and build on them. They will also see where they will need further concentrated study in preparation for their exam. 1 - INTRODUCTION The SHRM Body of Competency and Knowledge? (BoCK) The SHRM-CP and SHRM-SCP Certifications The SHRM Learning System© for SHRM-CP/SHRM-SCP 2 - HR COMPETENCIES Behavioral Competencies 3 - DOMAIN 1: PEOPLE Functional Area #1: HR Strategic Planning Functional Area #2: Talent Acquisition Functional Area #3: Employee Engagement and Retention Functional Area #4: Learning and Development Functional Area #5: Total Rewards 4 - DOMAIN 2: ORGANIZATION Functional Area #6: Structure of the HR Function Functional Area #7: Organizational Effectiveness and Development Functional Area #8: Workforce Management Functional Area #9: Employee and Labor Relations Functional Area #10: Technology Management 5 - DOMAIN 3: WORKPLACE Functional Area #11: HR in the Global Context Functional Area #12: Diversity and Inclusion Functional Area #13: Risk Management Functional Area #14: Corporate Social Responsibly Functional Area #15: U.S. Employment Law and Regulations 6 - FINAL EXAM/REVIEW/DISCUSSION Additional course details: Nexus Humans SHRM-CP/SHRM-SCP Certification Preparation training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the SHRM-CP/SHRM-SCP Certification Preparation course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 4 Days 24 CPD hours This course is intended for Students in this course are interested in Microsoft Teams or in passing the Microsoft Teams Administrator Associate certification exam. A Microsoft Teams administrator plans, deploys, configures, and manages Microsoft Teams to focus on efficient and effective collaboration and communication in a Microsoft 365 environment. A Microsoft Teams administrator must be able to plan, deploy, and manage teams, chat, apps, channels, meetings, audio/video conferencing, live events, calling, and Teams certified devices. A Microsoft Teams administrator has experience integrating Microsoft Teams with SharePoint, OneDrive, Exchange, Microsoft 365 Groups, and other Microsoft, third-party, and custom apps. A Microsoft Teams administrator understands and collaborates with other workloads and roles, such as Network, Voice, Identity, Access, Devices, Licensing, Security, Compliance, Information management, and User Adoption. Overview What is Microsoft Teams and how the components work together How to implement Governance, Security and Compliance for Microsoft Teams How to prepare an organizations environment for a Microsoft Teams deployment How to deploy and manage teams How to manage collaboration and communication experiences in Microsoft Teams Techniques to manage and troubleshoot communication in Microsoft Teams The Managing Microsoft Teams course is designed for persons who are aspiring to the Microsoft 365 Teams Admin role. A Microsoft Teams administrator plans, deploys, configures, and manages Microsoft Teams to focus on efficient and effective collaboration and communication in a Microsoft 365 environment. In this course, you will learn about various Teams management tools, security and compliance feature for Teams, network requirement for Teams deployment as well as different Teams settings and policies for managing collaboration and communication experience in Teams. Prerequisites A proficient understanding of basic functional experience with Microsoft 365 services. A proficient understanding of general IT practices, including using PowerShell. 1 - Explore Microsoft Teams Explore capabilities in Microsoft Teams Explore Microsoft Teams integration with Microsoft 365 Explore Microsoft Teams integration with Microsoft Power Platform Illustrate Microsoft Teams architecture Describe Microsoft Teams with Microsoft 365 Groups Describe Microsoft Teams with SharePoint and OneDrive Describe Microsoft Teams with Exchange Understand Microsoft Teams certified solutions 2 - Plan and deploy Microsoft Teams Designate Teams admin roles Understand Teams management tools Plan for Teams rollout Plan for Teams adoption Plan for Teams licensing Deploy Microsoft Teams clients 3 - Implement lifecycle management and governance for Microsoft Teams Plan for lifecycle management Plan for Teams governance Manage Microsoft 365 Groups creation Configure Microsoft 365 Groups expiration policy Configure Microsoft 365 Groups naming policy Plan policy assignment for users and groups Create and manage policy packages Manage Teams preview features using Teams update policies Create and manage teams templates and template policies 4 - Monitor your Microsoft Teams environment Monitor Microsoft Teams usage reports Monitor Microsoft 365 usage reports Interpret Microsoft Adoption Score Manage user access with Azure Active Directory access reviews Monitor the Microsoft 365 network connectivity dashboard Manage Teams notifications and alerts Manage feedback policies 5 - Manage access for external users Understand features in Azure Active Directory Work with external users in Microsoft Teams Manage access for external users Manage external collaboration in Azure AD Manage external collaboration in Microsoft 365 Manage external access in Microsoft Teams Manage guest access in Microsoft Teams Manage file sharing in SharePoint and OneDrive 6 - Implement security for Microsoft Teams Configure conditional access and multifactor authentication for Microsoft Teams Configure Safe Attachments for Microsoft Teams Configure Safe Links for Microsoft Teams Examine the Defender for Cloud Apps Monitor security reports for Microsoft Teams Plan and configure enhanced encryption policies 7 - Implement compliance for Microsoft Teams Create and manage sensitivity labels Create and manage retention policies Create and manage Data Loss Prevention policies Deploy communication compliance Enable scoped directory search Create information barrier policy Create security and compliance alerts for Microsoft Teams 8 - Plan and configure network settings for Microsoft Teams Examine network requirements for Microsoft Teams Plan for network deployment using Network Planner Configure network ports and protocols for Microsoft Teams Implement Quality of Service Configure reporting labels for location-enhanced Call Analytics reports Configure tenant data for Call Quality Dashboard reports Assess network readiness Manage network topology 9 - Create and manage teams Create teams Create a team from existing resources Plan and create org-wide teams Manage teams Manage users in a team Configure dynamic membership Archive restore and delete a team 10 - Manage collaboration experiences for chat and channels Create and manage channels in a team Create and manage Teams policies for channels Configure teams settings Create and manage messaging policies Manage channel moderation Manage access to channels 11 - Manage apps for Microsoft Teams Explore apps in Microsoft Teams Describe admin settings for Teams apps Manage access to Teams apps at the organization level Create and manage app permission policies Create and manage app setup policies Manage permissions and consent for Teams apps Plan and configure connectors Manage custom apps uploads Publish custom apps to Microsoft Teams Manage purchasing of apps in the Microsoft Teams app store Customize the organization's app store Customize the branded experience of an app 12 - Introduction to Teams meetings and calling Overview of Teams meetings and events Overview of Teams Phone Overview of auto attendants and call queues Overview of Teams devices 13 - Manage meetings and events experiences Explore meetings and events in Microsoft Teams Configure meeting settings Create and manage meeting policies Configure audio conferencing Create and manage meeting templates and template policies Create and manage meetings customization policies Configure live events settings Create and manage live events policies Examine live events across Microsoft 365 14 - Plan for Microsoft Teams Rooms and Surface Hub Determine license requirements for Microsoft Teams Rooms and shared devices Understand differences between Microsoft Teams Rooms on Android and Windows Understand Microsoft Teams Rooms on Surface Hub 2S Understand and plan Teams Room accessories, components, and peripherals Understand Teams Rooms management options 15 - Configure, deploy, and manage Teams devices Manage Microsoft Teams Phones Manage Microsoft Teams Room Systems Microsoft Teams Rooms management options Manage Surface Hub 2S devices Configure Microsoft Teams SIP gateway Manage Microsoft Teams displays Remote provisioning and sign in for Teams Phones Update Microsoft Teams devices remotely Manage Microsoft Teams device tags 16 - Plan for Teams Phone Plan to deploy Teams Phone Plan for Teams Phone PSTN connectivity Determine license requirements Plan for Teams Phone devices Plan and design Teams Phone features Plan for voicemail 17 - Configure and deploy Teams Phone Configure emergency calling for Teams Calling Plans Manage and configure Microsoft PSTN numbers Configure Operator Connect and Teams Phone Mobile Configure Teams Phone policies Create and manage Teams policies Configure Audio Conferencing 18 - Configure and manage voice users Enable users for Teams Phone Enable users for Direct Routing with Teams Phone Enable additional calling features for Teams Phone Enable users for Teams Phone Mobile 19 - Configure auto attendants and call queues Design call flows for auto attendants and call queues Configure auto attendants and call queues Deploy a channel-based call queue Configure resource accounts Configure Microsoft 365 groups for voicemail Interpret call queue conference modes Interpret call queue routing methods Configure holidays for auto attendants and call queues Configure custom music on hold 20 - Troubleshoot audio, video, and client issues Troubleshoot Teams Collect and identify logs Clear Microsoft Teams client cache Identify issues with call analytics Identify issues with Call Quality Dashboard Use Power BI to analyze Call Quality Dashboard data Identify issues with the Direct Routing Health Dashboard Additional course details: Nexus Humans MS-700T00 Managing Microsoft Teams training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the MS-700T00 Managing Microsoft Teams course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

FAA Level 3 Award In Principles Of Safeguarding And Protecting Children, Young People Or Vulnerable Adults (RQF) Face to Face Classroom: One day course Virtual Classroom: 3 session of 2 ½ hours For those who work with children, young people and vulnerable adults Promotes awareness of safeguarding, enabling learners to identify problems and show where to report these to Course Contents: Safeguarding and protecting children, young people or vulnerable adults How to respond to evidence or concerns that a child, young person or vulnerable adult has been abused Safeguarding legislation and guidance Indicators of abuse or neglect Making judgements Communicating worries and concerns Roles and responsibilities Sharing information Allegations and complaints Reporting allegations and complaints Benefits of this Course: In 2018/2019, 415,050 concerns of abuse were raised In 2018/2019, there were nearly 400,000 children in need 52,300 children were subject to a child protection plan 63% of adult safeguarding concerns are for people over 65 1 in every 42 adults aged 85+ have required safeguarding enquires... Child abuse often goes unreported and unrecorded - till it is picked up on by someone who then does something about it. This Level 3 Safeguarding course gives people the skills and knowledge to make a real difference to a person's life! Accredited, Ofqual regulated qualification Our Safeguarding and Protecting Children, Young People or Vulnerable Adults training course is a nationally recognised, Ofqual regulated qualifications accredited by First Aid Awards Ltd. This means that you can be rest assured that your Principles of Safeguarding and Protecting Children, Young People or Vulnerable Adults Certificate provides information for best practice to make a real difference to protect the health and wellbeing of our most vulnerable. The Ofqual Register number for this course is 601/8471/1

Chair and facilitate effective meetings