ð Unlocking Success through Behaviour Management - Foundational Course: Master the Art of Positive Guidance! ð Welcome to our comprehensive course on 'Behaviour Management' - a transformative learning journey designed to empower educators, parents, and professionals with the essential skills needed to understand, address, and positively influence behavior. This course is your key to fostering a positive, supportive environment that promotes growth and development. ð Module 1: Introduction to Behavior Management Dive into the fundamentals of behavior management and set the stage for a successful learning experience. Explore the principles and theories that underpin effective behavior management strategies. Lay the groundwork for creating a positive and conducive atmosphere for all. ð¤ Module 2: Understanding Behaviors Gain profound insights into the intricacies of human behavior. Uncover the factors that drive behavior and learn to recognize patterns. Equip yourself with the knowledge to analyze and interpret behavior effectively, creating a foundation for targeted interventions. ð Module 3: Positive Reinforcement Discover the power of positive reinforcement in shaping behavior. Learn to implement strategies that motivate and encourage positive actions. Unleash the potential of positive reinforcement to create an environment where individuals thrive and are motivated to excel. ï¸ Module 4: Consequences and Punishment Delve into the nuanced realm of consequences and punishment. Understand the impact of different approaches on behavior and discover how to implement consequences effectively without resorting to punitive measures. Strive for a balanced and fair system that fosters responsibility. ð Module 5: Proactive Strategies Equip yourself with proactive strategies to prevent challenging behaviors before they arise. Learn to create a supportive and structured environment that minimizes disruptions. Gain the tools to foresee potential challenges and implement preventive measures, ensuring a smooth learning or living environment. ð Why Choose Our Course? â Expert-Led Content: Developed by seasoned professionals in behavior management. â Practical Application: Real-world scenarios and case studies for hands-on learning. â Flexible Learning: Accessible online, allowing you to learn at your own pace. â Community Support: Engage with a vibrant community of learners for collaboration and insights. â Certification: Receive a recognized certificate upon successful completion. ð Who Should Enroll? Educators and Teachers Parents and Caregivers Human Resource Professionals Counselors and Social Workers Anyone interested in understanding and managing behavior effectively. ð Invest in your professional and personal development! Enroll in our 'Behaviour Management' course today and become a catalyst for positive change! ð Course Curriculum Module 1_ Introduction to Behavior Management Introduction to Behavior Management 00:00 Module 2_ Understanding Behaviors Understanding Behaviors 00:00 Module 3_ Positive Reinforcement Positive Reinforcement 00:00 Module 4_ Consequences and Punishment Consequences and Punishment 00:00 Module 5_ Proactive Strategies Proactive Strategies 00:00
Level 7 Diploma(FREE QLS Endorsed Certificate)| 11 CPD Courses+11 PDF Certificates| 140 CPD Points|CPD & CiQ Accredited
Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Our business course will help you turn your dreams into reality! This Business course is ideal for advancing your career if you're trying to grow your company or looking for a new business to get into. You can succeed significantly in your business operations if you have the appropriate information and abilities. Our Business course can give you the skills you need to move forward, whether you run a start-up, a small firm, or a major organization. You can acquire the knowledge and abilities that will enable you to boost your earnings and expand your firm from marketing and sales to accounting and finance. The course modules will provide you with the necessary decision-making skills, empowering you to be more confident when selecting the best options for your company. In addition, you will discover the most current strategies and tactics to keep one step ahead of the competition. So don't waste your time anymore. Enrol in our Business course today! This Business Training Bundle Consists of the following Premium courses: Course 01: Business Management Advanced Diploma Course 02: Business Law Course 03: Sales: Psychology of Customers Course 04: Logistic Management Course 05: Level 3 Tax Accounting Course 06: Marketing Fundamentals Course 07: Business Branding Course 08: Ecommerce Management Course 09: Budgeting and Forecasting Course 10: Compliance & Business Risk Management Course 11: Business Writing Diploma Learning Outcomes Gain the capacity to design and carry out successful business plans. Have a basic understanding of accounting and financial analysis in business. Examine the ethical and legal ramifications of conducting business. Recognise the significance of marketing in creating a successful company. Assess how current economic developments are affecting corporate operations. Learn efficient communication techniques that can be used in a professional situation. Make use of technology to make business operations more effective. Identify and put into practice the best methods for controlling resources and people. So enrol now in this Business Training Bundle to advance your career! Curriculum of Business Management 01: Introduction to Business Management 02: Operations Management 03: Introduction to Business Analysis 04: Strategic Analysis and Product Scope 05: Project Management 06: Business Development and Succession Planning 07: Business Process Management 08: Planning & Forecasting Operations 09: Performance Management 10: Management of Cash and Credit 11: Managing Risk and Recovery 12: Quality Management 13: Communication Skills 14: Business Environment 15: Organisational Skills 16: Negotiation Techniques 17: Human Resource Management 18: Motivation and Counselling 19: Customer Service 20: Time Management 21: Conflict Management CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this bundle. Career path Enrolling on this Bundle can lead you to the following career paths: Finance Advisor Finance Analyst Project Manager Analysis Chief Executive Officer (CEO) Director Entrepreneur Finance Assistant Finance Director Finance Associate And many more! Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.
Overview Are you ready to develop your career to the next level? Interested to kickstart a rewarding career as a warehouse manager? This Warehouse course is ideal for ambitious candidates just like you who are looking to reach the very top of their career ladder! You'll learn the functions and objectives of warehousing operations, get to know the different types of warehouses and master the art of effective warehouse management. No need for prior experience or professional background. It's high time to consider a career in warehouse management! How will I get my certificate? At the end of the course there will be a written assignment test which you can take either during or after the course. After successfully completing the test you will be able to order your certificate, these are included in the price. Who is this course for? There is no experience or previous qualifications required for enrolment on this Warehouse. It is available to all students, of all academic backgrounds. Requirements Our Warehouse is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 2 sections • 19 lectures • 07:45:00 total length •Fundamentals of Warehouse Management: 00:30:00 •Warehousing: Function, Benefits and Types of Warehousing: 00:30:00 •Core Functions Of A Warehouse Management System: 00:15:00 •Challenges Of Warehouse Management: 00:30:00 •Technology In The Warehouse: 00:45:00 •Supply Chain Management Concepts: 00:30:00 •Warehouse Management Technologies to Adopt: 00:15:00 •Order Picking in the Warehouse: 00:15:00 •Managing Warehouse Inventory: 00:15:00 •Organize the Storage of Inventory in a Warehouse: 00:15:00 •Inventory Management Techniques: 00:30:00 •Inventory Control Flow of Processing: 01:00:00 •Logistics and Supply Chain In A Warehouse: 00:30:00 •Inventory Classification In The Warehouse: 00:15:00 •The Role Of Human Resource management In A Warehouse: 00:30:00 •Warehouse Safety: 00:30:00 •Warehouse Cost Management: 00:15:00 •Improve Warehouse Efficiency and Reduce Costs: 00:15:00 •Assignment - Warehouse Management Training Level 5: 00:00:00
Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents and interests with our special Hotel Management with Hotel Receptionist and Hospitality Management Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides professional training that employers are looking for in today's workplaces. The Hotel Management with Hotel Receptionist and Hospitality Management Course is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Hotel Management with Hotel Receptionist and Hospitality Management Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Hotel Management with Hotel Receptionist and Hospitality Management Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At StudyHub, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from StudyHub, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Hotel Management with Hotel Receptionist and Hospitality Management? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Hotel Management with Hotel Receptionist and Hospitality Management there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Hotel Management with Hotel Receptionist and Hospitality Management course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Hotel Management with Hotel Receptionist and Hospitality Management does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Hotel Management with Hotel Receptionist and Hospitality Management was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Hotel Management with Hotel Receptionist and Hospitality Management is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Introduction to Hotel Management Hotel Business Administration 00:15:00 Type of Hotels 00:15:00 Hotel Administration Structure 00:15:00 Hospitality Management Introduction to Hospitality Management 01:00:00 Characteristics of the Hospitality Industry 00:15:00 Relationship Between the Hospitality Industry and Tourism 00:15:00 Influences Which Affect the Industry 00:15:00 The Development of the Hospitality Industry 01:00:00 Hospitality Brands 00:15:00 Accommodation 01:00:00 Food Service 01:00:00 Successful Quality Management 01:00:00 Housekeeping, Engineering & Security Housekeeping 00:15:00 Engineering Department 00:15:00 Security Departments 00:15:00 Human Resource Management Human Resource Management 01:00:00 Roles of HRM 00:15:00 Quality Management Quality Management 00:15:00 Marketing Marketing 00:45:00 Market Strategy in Hotel Industry 00:30:00 Interdepartmental Communications Skills Interdepartmental Communications 00:15:00 Communication Skills 00:45:00 Hotel Receptionist An Overview of Hotel Reception 01:00:00 Hotel Reception Standard Procedures 00:30:00 Communication Skills Required for Hotel Reception 01:00:00 Customer Service in Hotel Reception 00:30:00 Telephone Handling in a Hotel 01:00:00 How to Handle Difficult Hotel Guests 00:40:00 Administrative Skills as a Hotel Receptionist 00:30:00 Computer Skills and Programs 00:15:00 Brand Standards in the Hospitality World 00:25:00 Being a Team Player: Working with Other Hotel Departments 00:15:00 Safety and Security in the Hotel 01:00:00 Sales and Marketing as a Hotel Receptionist 00:30:00 Dressing the Part: Creating the Professional Look in Hospitality 00:15:00 Keeping Stress Under Control on the Job 00:30:00 Legal Issues in Hospitality 00:30:00 The Future for Hotel Receptionists 00:30:00 Hospitality Introduction to Hospitality 00:15:00 Characteristics of the Hospitality Industry 00:15:00 Relationship Between the Hospitality Industry and Tourism 00:15:00 Types of Accommodation 00:15:00 Types of Room 00:30:00 Types of Hotel Guests 00:15:00
Overview This comprehensive course on Project Management Course will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Project Management Course comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Project Management Course. It is available to all students, of all academic backgrounds. Requirements Our Project Management Course is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 19 sections • 19 lectures • 07:33:00 total length •Introduction to Project Management: 00:22:00 •PMBOK and PMI: 00:14:00 •Global Project Management: 00:39:00 •Project Life Cycle: 00:29:00 •Time Management: 00:40:00 •Quality Management: 00:21:00 •Effective Planning & Scheduling: 00:46:00 •Human Resource Management: 00:17:00 •Performance Management: 00:19:00 •Talent Management: 00:19:00 •Organising Meeting and Conferences: 00:28:00 •Managing Resources: 00:18:00 •Change Management: 00:23:00 •Business Resilience and Crisis Management: 00:18:00 •Conflict Management: 00:14:00 •Stress Management: 00:16:00 •Communication Skills: 00:25:00 •Procurement & Purchasing Management: 00:21:00 •Risk Management: 00:24:00
2 QLS Endorsed Course | CPD Certified | Free PDF + Hardcopy Certificates | 80 CPD Points | Lifetime Access
The aim of this course is to provide students with an in-depth understanding of Organizational Frameworks and Perspectives, with a focus on Organizational Theories, Organizational Structure, and Organizational Behavior.After the successful completion of the course, you will be able to learn about the following, Understanding Organizational Theories. Understanding Organizational Structure. Understanding Organizational Behaviour. This course aims to equip students with a thorough understanding of the key concepts and principles related to organizational theories, organizational structure, and organizational behaviour. By the end of the course, students will have a comprehensive knowledge of the various theoretical frameworks used to analyze organizations, the different types of organizational structures and the factors that influence them, and the individual and group behaviours within organizations. Students will also be able to critically evaluate the strengths and weaknesses of different approaches to managing organizational behaviour and apply this knowledge to real-world scenarios. The main objective of this course is to provide students with a detailed comprehension of the fundamental concepts and principles associated with organizational theories, organizational structure, and organizational behavior. Upon completing the course, students will have an extensive knowledge of the diverse theoretical frameworks employed to analyze organizations, the various organizational structures and their influencing factors, as well as the individual and group behaviors that occur within organizations. Additionally, students will have the ability to evaluate the effectiveness of different approaches to managing organizational behavior and to apply this knowledge in practical, real-world situations. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Organisational Frameworks and Perspectives Self-paced pre-recorded learning content on this topic. Understanding Organizational Frameworks and Perspectives Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. Organizational Development Consultant Human Resource Manager Management Consultant Organizational Psychologist Business Analyst Change Management Specialist Strategy Consultant Organizational Design Specialist Talent Management Specialist Leadership Development Manager. Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.
Are you looking forward to boosting your career while improving your existing skillsets? Our Head of Resourcing course is an excellent opportunity to enhance your skills or make a career change. Through this expertly designed and high-quality training program, you will gain the knowledge and skills necessary to excel in your desired career. This online training course is a convenient way to expand your expertise and succeed in head resourcing. This Diploma in Head of Resourcing Training at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPD (with 150 CPD points) to make your skill development and career progression related to Head of Resourcing substantial and easier than ever! The Head of Resourcing course is divided into several comprehensive modules to ensure a convenient and thorough learning experience. You will be awarded an instant e-certificate to demonstrate your new skills and competency upon completing the course. Enrolling in this course can add these valuable skills to your resume and increase your employability. Our course will help you achieve your career goals and train for your ideal position. The system offers a detailed learning experience that allows students to work at their own pace and enhance their career development. Enrolling in the Head of Resourcing course can increase your chances of achieving your dream career sooner than expected. This program will help you stand out from the competition and prepare for your desired job. Why Prefer Our Head of Resourcing Training Course? Opportunity to earn certificate a certificate endorsed by the Quality Licence Scheme & another certificate that is accredited by CPDQS. Get a free student ID card! (£10 postal charge will be applicable for international delivery). Innovative and engaging content. Free assessments. 24/7 tutor support. The Head of Resourcing course is a comprehensive program designed for experts looking to advance their careers in human resources. This course covers various topics, including talent management, recruitment, and employee development. Throughout the course, students will learn how to effectively lead a team of resourcing executives and design strategies to attract and retain top talent. They will also understand the latest trends and best practices in the industry, including diversity and inclusion, employee engagement, and performance management. In addition to the theoretical knowledge, students can apply their learning through practical exercises and case studies. Upon completing the course, students will have the skills and competencies needed to excel as Head of Resourcing and drive the success of their organisation. **** Course Curriculum **** Module 01: Introduction to Resourcing and Talent Management What are Resourcing and Talent Management? Components of Talent Management Step-by-Step Talent Management Process Talent Management Model Talent Management Strategy Module 02: Resourcing and Talent Planning Introduction to the Resourcing and Talent Planning The Strategies Recruitment Advertising Module 03: Talent Management and The Role of Recruiting Introduction Finding the Right Fit, Quickly and Cost-Effectively Faster Integration and Time to Productivity Recruitment Funnel and Hiring Workflow Module 04: Coaching, Training, and Development Talent Management - Coaching 5 Steps to Integrating Coaching into Your Talent Management Strategy Training & Development Module 05: Performance Management What is Performance Management? Benefits The Performance Management Cycle Model 5 Tips to Ace Your Performance Management Process Module 06: Benefits of Talent Management Introduction to the Benefits of Talent Management Benefit for Organisation Benefit for Employees 7 Benefits of Having a Talent Management System Benefits of Having a Talent Management System Module 07: Job Analysis and Design Introduction Job Analysis Uses and Reason for Job Analysis Job Design Job Sculpting Module 08: Employer Branding Brands, Branding, and Brand Management Defining Employer Brand The Employer Branding Process Benefits Module 09: Employee Training and Development Process The justification for training Transferring training Systematic training Types of training Effective training practices Training techniques Instruction Lecture Discussion Case study Role-playing Simulation Group exercises Instruction E-learning Aim of e-learning The technology of e-learning The e-learning process Developing e-learning processes Module 10: Employee Relations Strategic Employee Relations The practice of Industrial Relations Employee Voice Employee Communications Module 11: Motivation and Counselling The process of motivation Types of motivation Motivation theory Instrumentality theory Content (needs) theory Herzberg's two-factor model Process theory Motivation strategies Module 12: Employee Termination Redundancy Dismissal The legal framework Definition of dismissal Fair dismissal Unfair dismissal Relieving Letter Retirement Module 13: Employer Record and Statistics Introduction The Necessity for Personnel Records Information in Personnel Records Formats of Personnel Records Summaries Documents Statistical Data Reports Learning Organisations Assessment Process We offer an integrated assessment framework to make the process of evaluation and accreditation for learners easier. You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the exams. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is suitable for anyone who wants to learn more about the subject. It covers the essential concepts and provides a deep understanding of the material. No prior knowledge or experience is required to enrol, and the course is available online to anyone, regardless of location. Requirements Every student must be over the age of 16 and have a passion for learning and literacy. This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This Head of Resourcing course allows you to study at your own speed and grow a quality skillset. Career path A career path as a Head of Resourcing can involve a variety of roles and responsibilities, depending on the size and type of organisation you work for. Some common job titles for professionals in this field include HR Manager, Talent Acquisition Manager, and Employee Development Manager. Some probable career paths can be: Researcher Human Resource Analyst Chief Human Resource Executive Certificates CPD Accredited Certificate Digital certificate - £10 Diploma in Head of Resourcing Training at QLS Level 5 Hard copy certificate - £119 After successfully completing the Diploma in Head of Resourcing Training at QLS Level 5course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 119 GBP inside the UK 129 GBP (including postal fees) for international delivery CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)
Over 200 million people work in the tourism and travel industry worldwide. The Travel Sales Executive is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in developing skills and knowledge to maximize career opportunities in this rapidly growing industry. This course provides a wealth of knowledge in identifying travellers' needs and helps you to develop communication skills. Travel Sales Executive increase their service value when they provide the right support service to their customers and maintain a good relationship with them. This comprehensive Travel Sales Executive covers everything you need to know from tourism products and services to transportation and crisis management. This course consists of several modules that take only 4 hours to complete and accompanied by helpful illustrations and how-to instructions to get you well equipped with skills regarding this field. Learning Outcomes Learn about tourism products and services Understand the tour operating and retailing system You'll also get a broad knowledge about marketing in travel and tourism Develop your communication skills Learn about customer service and customer relationship management (CRM) Get a proper knowledge of crisis and visitor attraction management Also, learn about transport management procedure and public awareness campaigns Course Design This Travel Sales Executive is delivered through our online learning platform, accessible through any internet-connected device. No formal deadlines or teaching schedules are included, that aids a flexible study plan. We broke down the course into several manageable modules which we believe will assist you to grasp each concept more efficiently - from the fundamentals to the most advanced aspects of the course. The experts will teach you through a combination of Online study materials Mock exams Multiple-choice assessment Who is this course for This is one of the best travel agent courses online and suitable for anyone who wants to gain extensive knowledge, potential experience, and professional skills in the related field. Industry experts designed this course, so you don't have to worry about the quality. Why Choose this Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full tutor support on weekdays Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. A print copy by post is also available at an additional cost of £9.99 and a PDF Certificate at £4.99. Why study this course Our Travel Sales Executive course will help you to learn everything that is needed regarding this field. This is an excellent opportunity for anyone from any academic backgrounds to learn more and advance their learning, launch a new career or reinvigorate an existing one. Requirements This course is open to all, with no formal entry requirements. All you need is a passion for learning, a good understanding of the English language, numeracy and IT, and to be over the age of 16. Career Path Training offered by this outstanding course could potentially benefit a range of roles, but would particularly enhance careers in- Travel Agent Travel Consultant Customer Relationship Management (CRM) Customer Service Provider Other related professional roles Course Content Module 1: Introduction to Travel and Tourism Introduction to Travel and Tourism 00:13:00 Module 2: Tourism Products and Services Tourism Products and Services 00:13:00 Module 3: Tour Operating and Travel Retailing Tour Operating and Travel Retailing 00:13:00 Module 4: Marketing in Travel and Tourism Marketing in Travel and Tourism 00:11:00 Module 5: Developing Communication Skills Developing Communication Skills 00:13:00 Module 6: Customer Service and Satisfaction Customer Service and Satisfaction 00:10:00 Module 7: Customer Relationship Management (CRM) Customer Relationship Management (CRM) 00:16:00 Module 8: Human Resource Management in Travel Industry Human Resource Management in Travel Industry 00:15:00 Module 9: Crisis and Visitor Attraction Management Crisis and Visitor Attraction Management 00:20:00 Module 10: Transport Management Procedure Transport Management Procedure 00:15:00 Module 11: Sustainable Tourism Sustainable Tourism 00:09:00 Module 12: Public Awareness Campaigns Public Awareness Campaigns 00:11:00 Module 13: Brexit and Its Impact on Tourism Industry Brexit and Its Impact on the Tourism Industry 00:26:00 Mock Exam Mock Exam - Travel Sales Executive 00:20:00 Final Exam Final Exam - Travel Sales Executive 00:20:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.