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The Garden Design Certificate course offers a comprehensive introduction to the art and principles of garden design. Participants will learn about the role of a garden designer, the basic principles of designing beautiful and functional gardens, and the components involved in creating stunning outdoor spaces. The course covers plant selection, material choices, maintenance, and cost estimation to equip learners with the necessary skills for successful garden design projects. Learning Outcomes: Understand the fundamental concepts and principles of garden design and its importance in creating harmonious outdoor spaces. Learn about the roles and responsibilities of a garden designer, including client communication, site analysis, and design implementation. Explore the basic principles of garden design, such as balance, proportion, scale, unity, and harmony, and how to apply them effectively in different settings. Identify and analyze the essential components of garden design, including hardscaping, landscaping, water features, and outdoor structures. Master the garden design process, from concept development and sketching to creating detailed plans and executing the design. Gain knowledge of designing rain gardens to promote sustainable and eco-friendly practices in garden design. Familiarize with essential tools and machinery used in garden design and understand their proper usage and maintenance. Acquire skills in plant selection and material choices, considering factors like climate, soil, and aesthetics to create thriving and visually appealing gardens. Learn about garden maintenance practices to ensure the long-term health and beauty of designed landscapes. Develop the ability to estimate costs accurately and create budgets for garden design projects, considering materials, labor, and other expenses. Why buy this Garden Design Certificate? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Garden Design Certificate there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Garden Design Certificate course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Garden Design Certificate does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Garden Design Certificate was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Garden Design Certificate is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Module 01: Introduction to Garden Design Introduction to Garden Design 00:23:00 Module 02: The Role of the Garden Designer The Role of the Garden Designer 00:17:00 Module 03: The Basic Principles of Garden Design The Basic Principles of Garden Design 00:38:00 Module 04: Components of Garden Design Components of Garden Design 00:40:00 Module 05: Garden Design Process Garden Design Process 00:39:00 Module 06: Designing a Rain Garden Designing a Rain Garden 00:23:00 Module 07: Essential Tools & Machinery Essential Tools & Machinery 00:31:00 Module 08: Plant Selection and Material Guide Plant Selection and Material Guide 00:49:00 Module 09: Garden Maintenance Garden Maintenance 00:33:00 Module 10: Costing and Estimation Costing and Estimation 00:20:00 Assignment Assignment - Garden Design Certificate 00:00:00

Floral Design and Arrangement Course Overview Do you have an eye for beauty and a love for nature? Our Floral Design and Arrangement Course offers an exciting opportunity to dive into the world of floristry, from the basics to more advanced techniques. Whether you're looking to brighten up your home or start a new creative venture, this course gives you the chance to master the art of flower arranging. With step-by-step guidance, you’ll explore various styles and design principles, creating stunning floral displays for any occasion. Throughout the course, you'll discover how to choose the right flowers, pair them beautifully, and put together arrangements that are visually striking. The course covers everything from traditional to modern design, helping you to refine your skills and develop your own personal style. By the end, you’ll be able to create flower arrangements that express your creativity and suit any setting. It's the perfect way to bring nature's beauty into your life – no experience required, just a passion for flowers. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 1: Introduction to Floral Design Module 2: Principles of Design Module 3: Colour Theory and Flower Selection Module 4: Traditional Floral Arrangements Module 5: Modern and Contemporary Floral Design Module 6: Event and Occasion-Based Arrangements Module 7: Sympathy and Funeral Floral Arrangements Module 8: Seasonal and Holiday Designs Module 9: Techniques for Floral Arrangement Learning Outcomes Master the principles of floral design for stunning arrangements. Demonstrate proficiency in colour theory for impactful flower selection. Craft traditional and modern floral designs with artistic flair. Create event-specific arrangements tailored to diverse occasions. Develop expertise in sympathy and funeral floral arrangements. Showcase seasonal and holiday-themed designs with creative finesse. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Enthusiasts eager to explore floral design as a creative outlet. Individuals considering a career shift into the world of floral art. Creative minds seeking to master the principles of floral arrangement. Those interested in designing flower arrangements for various events. Individuals wanting to enhance their skills in seasonal and holiday designs. Anyone aspiring to craft thoughtful sympathy and funeral arrangements. Beginners keen to learn the art of floral design from the ground up. Those seeking a transformative journey into the world of flower arrangements. Career path Floral Designer Event Florist Wedding Florist Funeral Arrangement Specialist Seasonal Floral Decorator Holiday Design Consultant Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Plant Pathology Essentials Course delves deep into the fascinating world of plant diseases, offering valuable insights into how they affect crops, trees, and other vegetation. With growing concerns over food security and environmental sustainability, understanding plant diseases has never been more important. This course covers the fundamentals of plant pathology, from identifying symptoms of common plant diseases to understanding the underlying causes and transmission methods. Whether you're a keen gardener, involved in agriculture, or simply curious about how plants fend off infections, this course provides you with the knowledge needed to make informed decisions in managing plant health. Through easy-to-understand lessons, you'll gain a clear understanding of how various pathogens – including fungi, bacteria, and viruses – impact plants. You'll also learn how these diseases spread and how you can take steps to protect your plants. Ideal for beginners and those with an interest in plant care, this course is designed to be both accessible and informative. If you’ve ever wondered why your beloved plants aren't doing as well as they should, this course offers the perfect opportunity to learn the science behind plant diseases and how to prevent them from taking hold. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 1: Introduction to Plant Pathology Module 2: Types of Plant Pathogens Module 3: Pathogen Life Cycles and Disease Development Module 4: Diagnostic Techniques in Plant Pathology Module 5: Disease Management Strategies Module 6: Case Studies and Emerging Trends Learning Outcomes: Identify diverse plant pathogens for effective disease management. Apply diagnostic techniques essential for accurate pathogen detection. Analyse pathogen life cycles to predict and prevent disease outbreaks. Develop strategic disease management plans for plant health preservation. Evaluate real-world case studies to apply theoretical knowledge practically. Stay informed about emerging trends, enhancing adaptability in plant pathology. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Agricultural professionals Botany enthusiasts Environmental science graduates Horticulturists seeking advanced knowledge Biologists aspiring to specialise Researchers in plant health Agriculture students Ecologists interested in plant ecosystems Career path Plant Pathologist Agricultural Consultant Research Scientist (Plant Pathology) Horticulture Specialist Environmental Analyst (Plant Health) Botanical Researcher Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

This course will assist you in designing your own garden and developing the skills necessary to pursue a career in landscape architecture. It begins with an introduction to landscape architecture. It will next concentrate on the fundamental ideas of green-scaping, such as planting trees and shrubs. You will investigate different construction methods, the innovative technological design of walkways, walls, and fences, as well as water features. This course will prepare you to work on entertainment and recycling initiatives. The last module will look at landscape ecology. This Diploma in Landscape Architecture at QLS Level 4 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 120 CPD points) to make your skill development & career progression more accessible than ever! The only thing stopping you is a lack of knowledge and sometimes a little fear of the unknown. Don't worry, anymore. It is time to take the jump and begin a new chapter in your architectural studies. Learning Outcomes After completing the Landscape Architecture course, you will be able to, Discover more about landscape architecture. Discover the basics of green space and how to grow trees and plants. Learn how to properly care for your plants. Determine the fundamental rules governing roads, barriers, and fences. Recognise the importance of recycling and entertainment activities. Take a step toward a brighter future! Why Prefer this Landscape Architecture Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme and another certificate accredited by CPDQS. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. *** Course Curriculum *** Here is the curriculum breakdown of the Landscape Architecture course: Module 01: Introduction to Landscape Architecture Module 02: Green-scaping Module 03: Planting Trees and Shrubs Module 04: Maintenance of Planting Module 05: Pathways Module 06: Walls and Fences Module 07: Water Features Module 08: Entertainment and Recycling Projects Module 09: Ecology Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam.Our expert trainers will assess your assignment and give you feedback after you submit the assignment. After passing the Diploma in Landscape Architecture at QLS Level 4 exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals who want to improve their own gardens. Students connected to architectural studies. Individuals who are interested in learning landscape design. Career path This Landscape Architecture course is valuable knowledge to have and will help you in the following jobs. Landscape Architect Principal Landscape Architect Assistant Landscape Architect A landscape architect's annual salary in the United Kingdom is around £35,000. Certificates Certificate Accredited by CPDQS Digital certificate - £10 Diploma in Landscape Architecture at QLS Level 4 Hard copy certificate - £99 Show off Your New Skills With a Certificate of Completion After successfully completing the Diploma in Landscape Architecture at QLS Level 4, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 99 GBP inside the UK 109 GBP (including postal fees) for international delivery Certificate Accredited by CPDQS Upon finishing the Landscape Architecture course, you need to order to receive a Certificate Accredited by CPDQS that is recognised all over the UK and also internationally. The pricing schemes are - 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)

Are you passionate about creating breathtaking floral designs that leave lasting impressions? Do you dream of transforming ordinary spaces into extraordinary experiences with the beauty of flowers? Our Events Floral Arrangement & Design course is the perfect opportunity to turn your floral aspirations into reality! Key Features: CPD Certified Developed by Specialist Lifetime Access In the Events Floral Arrangement & Design course, learners will explore the fundamentals of design, including essential elements and principles. They will gain hands-on experience in creating a variety of floral arrangements, starting from basic techniques and progressing to more advanced designs. The course covers a range of styles and themes, ensuring students can craft beautiful and unique arrangements for different occasions. Special focus is given to wedding floristry, teaching how to design elegant bouquets and decorations tailored for weddings. Additionally, the course includes training on creating respectful and tasteful funeral flower arrangements. Throughout, students will develop their creativity, learn to use different flowers and materials effectively, and master the skills needed for professional floral design. This comprehensive course equips learners with the knowledge and practical expertise to excel in the floral arrangement industry. Course Curriculum Module 01: Elements and Principles of Design part 1 Module 02: Elements and Principles of Design part 2 Module 03: How to Make Floral Arrangements- part 1 Module 04: How to Make Floral Arrangements- part 2 Module 05: Beautiful Floral Designs part 1 Module 06: Beautiful Floral Designs part 2 Module 07: Wedding Floristry- part 1 Module 08: Wedding Floristry- part 2 Module 09: Making Funeral Flower Arrangements Learning Outcomes Master the foundational elements and principles of floral design. Create stunning floral arrangements with expert techniques and tools. Design beautiful, impactful floral displays for various events. Develop exquisite floral arrangements tailored for weddings. Craft meaningful and elegant funeral flower arrangements. Integrate advanced floral design principles into your creative process. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring florists seeking design knowledge. Event planners enhancing their floral skills. Hobbyists passionate about floral arrangement. Wedding coordinators specializing in floristry. Funeral directors offering personalised flower arrangements. Career path Event Florist Wedding Florist Floral Designer Funeral Florist Floral Design Instructor Floral Shop Owner Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

Are you passionate about creating breathtaking floral designs that leave lasting impressions? Do you dream of transforming ordinary spaces into extraordinary experiences with the beauty of flowers? Our Events Floral Arrangement & Design course is the perfect opportunity to turn your floral aspirations into reality! Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access In the Events Floral Arrangement & Design course, learners will explore the fundamentals of design, including essential elements and principles. They will gain hands-on experience in creating a variety of floral arrangements, starting from basic techniques and progressing to more advanced designs. The course covers a range of styles and themes, ensuring students can craft beautiful and unique arrangements for different occasions. Special focus is given to wedding floristry, teaching how to design elegant bouquets and decorations tailored for weddings. Additionally, the course includes training on creating respectful and tasteful funeral flower arrangements. Throughout, students will develop their creativity, learn to use different flowers and materials effectively, and master the skills needed for professional floral design. This comprehensive course equips learners with the knowledge and practical expertise to excel in the floral arrangement industry. Course Curriculum Module 01: Elements and Principles of Design part 1 Module 02: Elements and Principles of Design part 2 Module 03: How to Make Floral Arrangements- part 1 Module 04: How to Make Floral Arrangements- part 2 Module 05: Beautiful Floral Designs part 1 Module 06: Beautiful Floral Designs part 2 Module 07: Wedding Floristry- part 1 Module 08: Wedding Floristry- part 2 Module 09: Making Funeral Flower Arrangements Learning Outcomes Master the foundational elements and principles of floral design. Create stunning floral arrangements with expert techniques and tools. Design beautiful, impactful floral displays for various events. Develop exquisite floral arrangements tailored for weddings. Craft meaningful and elegant funeral flower arrangements. Integrate advanced floral design principles into your creative process. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring florists seeking design knowledge. Event planners enhancing their floral skills. Hobbyists passionate about floral arrangement. Wedding coordinators specializing in floristry. Funeral directors offering personalised flower arrangements. Career path Event Florist Wedding Florist Floral Designer Funeral Florist Floral Design Instructor Floral Shop Owner Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Are you ready to embark on an enlightening journey of wisdom with the Landscape bundle, and pave your way to an enriched personal and professional future? If so, then Step into a world of knowledge with our course bundle - Diploma of Landscaping (Online) - CPD Certified. Delve into eight immersive CPD Accredited courses, each a standalone course: Course 01: Landscape Photography Training Course Course 02: Architecture & interior Design (10+ Styles) Course 03: Land Surveying Course 04: Interior Design Diploma Course 05: Garden Design Course 06: Fundamentals of Drawing Course Course 07: Illustrator on the iPad Course 08: Advanced Photoshop Training Traverse the vast landscapes of theory, unlocking new dimensions of understanding at every turn. Let the Diploma of Landscaping (Online) - CPD Certified bundle illuminate your path to wisdom. The Diploma of Landscaping (Online) - CPD Certified bundle offers a comprehensive exploration into a rich tapestry of vast knowledge across eight carefully curated courses. The journey is designed to enhance your understanding and critical thinking skills. Each course within the bundle provides a deep-dive into complex theories, principles, and frameworks, allowing you to delve into the nuances of the subject matter at your own pace. In the framework of the Diploma of Landscaping (Online) - CPD Certified package, you are bestowed with complimentary PDF certificates for all the courses included in this bundle, all without any additional charge. Adorn yourself with the Landscape bundle, empowering you to traverse your career trajectory or personal growth journey with self-assurance. Register today and ignite the spark of your professional advancement! So, don't wait further and join the Diploma of Landscaping (Online) - CPD Certified community today and let your voyage of discovery begin! Learning Outcomes: Attain a holistic understanding in the designated areas of study with the Landscape bundle. Establish robust bases across each course nestled within the Landscape bundle. Decipher intricate concepts through the articulate content of the Landscape bundle. Amplify your prowess in interpreting, scrutinising, and implementing theories. Procure the capacity to engage with the course material on an intellectual and profound level. Become proficient in the art of problem-solving across various disciplines. Stepping into the Landscape bundle is akin to entering a world overflowing with deep theoretical wisdom. Each course within this distinctive bundle is an individual journey, meticulously crafted to untangle the complex web of theories, principles, and frameworks. Learners are inspired to explore, question, and absorb, thus enhancing their understanding and honing their critical thinking skills. Each course invites a personal and profoundly enlightening interaction with knowledge. The Landscape bundle shines in its capacity to cater to a wide range of learning needs and lifestyles. It gives learners the freedom to learn at their own pace, forging a unique path of discovery. More than just an educational journey, the Landscape bundle fosters personal growth, enabling learners to skillfully navigate the complexities of the world. The Landscape bundle also illuminates the route to a rewarding career. The theoretical insight acquired through this bundle forms a strong foundation for various career opportunities, from academia and research to consultancy and programme management. The profound understanding fostered by the Landscape bundle allows learners to make meaningful contributions to their chosen fields. Embark on the Landscape journey and let knowledge guide you towards a brighter future. CPD 80 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals keen on deepening their firm understanding in the respective fields. Students pursuing higher education looking for comprehensive theory modules. Professionals seeking to refresh or enhance their knowledge. Anyone with a thirst for knowledge and a passion for continuous learning. Career path Armed with the Landscape bundle, your professional journey can reach new heights. The comprehensive theoretical knowledge from this bundle can unlock diverse career opportunities across several fields. Whether it's academic research, consultancy, or programme management, the Landscape bundle lays a solid groundwork. Certificates CPD Certificate Of Completion Digital certificate - Included 8 Digital Certificates Are Included With This Bundle CPD Quality Standard Hardcopy Certificate (FREE UK Delivery) Hard copy certificate - £9.99 Hard copy Transcript - £9.99

Our Team Building Programmes are 'simply excellent' (quote from Unilever). They always deliver much greater energy' motivation and efficiently accelerates to a galvanised, integrated team for their Manager/Team Leader. They're great fun and very commercially orientated - the best of both key elements to a successful and long-lasting high performance team. A successful company is always made up of successful teams. Teams that can work autonomously with a clearly defined set of goals, roles, vision, responsibility and culture will always reach for and achieve far greater success than a team that works just as a group of individuals. Our team building solutions are individually built and geared towards teams at any level within an organisation, providing an independent and objective perspective to promote a common purpose such as the creation of a 'high performance team'. Out With The Old Traditionally, team building events have been restricted to certain levels of management where they head off site for a bit of archery, quad biking and paintballing or something along those lines. Then over some coffee and cocktails, business plans and more efficient ways to work are casually discussed. Whilst being out having fun instead of being at work may improve an individual person's mood, the effect will only be short-term, and will not go far in creating permanent and cohesive teams who are able to overcome challenges together and drive the business forward when back in the workplace. In With The New Today's business thinking is more strategic and certainly has to look for returns on the investment. That is why Dickson Training Ltd's team building programmes are bespoke and built to your requirements through research, understanding your business and, most importantly, what results and achievements you are looking to get out of the programme. Once "what success looks like" has been established, we create tasks and activities that will test your leadership, problem solving, communication and team work skills. When the tasks have been completed, the learning - both practical and theory - is debriefed to the group as well as how it will translate back in your business. Not only are our events great fun, but they provide participants with learning points they can act upon to improve or enhance the working practices/environment. Team Building That Gets Results We have a highly innovative team who design team builds to suit all budgets and time or space restrictions. Large or small, we will develop the perfect event to meet your commercial objectives, keeping in line with your values and company culture. More recently we have combined team galvanising events with ways to engage the participants with and support their local communities. This solution has proved extremely popular with our clients and we are continuing to develop more and more programmes doing exactly this. " Phil did everything in a very professional and focused manner, without losing sight of the overall aims or having 'fun'. When I moved to Airbus UK and subsequently European Aeronautic Defense and Space Company (EADS), I had no hesitation in recommending Phil and the team to deliver the required training and team events.  Without doubt Phil and his team are excellent providers of training, to suit even bespoke requirements, and I would not hesitate in recommending the team to any business in the future. " Glenn Brown, Systems & Expertise Manager, Airbus Personnel Service Augmented Skills – an Essay by Phil Dickson All of you, who are reading this, and all the people you meet and work with will have – ‘Augmented Skills’. So – if you are an IT Engineer or a Pharmacist; perhaps you are, or know, a Departmental Leader and you work with a Logistics Project Manager; these roles will demand core skills, whether they be technical know-how or qualifications in the discipline. But to be that bit better; more reliable; more effective & productive and therefore more valuable and, frankly, marketable – capitalizing on ‘Augment Skills’ comes into play. The I T Engineer who was a Chess Champion at Uni, which would indicate that they possess some key ‘Augmented skills’ including how they plan 3 steps ahead and are always prepared for the unexpected. The Pharmacist, who is a keen sportsperson in their private life, will likely be tenacious, team-orientated and disciplined – again these are superb qualities to have in this – or any – role. Your colleagues, as well as yourself, will have ‘Augmented Skills’ that will be an asset if only they are explored and applied to their role and indeed, career. Everyone has their own 'Super-power' If they love gardening, they are probably strategic, patient and inclined to research; if they cook or bake, they are usually well organized and comfortable with multi-tasking. A big reader will tend to be considered and possess good critical thinking faculties, and an amateur mechanic or keen DIY person will often be practical, resourceful and very determined. I have observed that many new Parents discover they have ‘Augmented Skills’ they didn’t know they had... such as getting order out of chaos and displaying industrial amounts of patience and good grace when they really do not feel like it. They very often become far more compassionate and empathetic. Most people have their very own ‘Superpower’. Invite your team members to offer their ‘Augmented Skills’ to your work-place – and just watch as it elevates the motivation levels and improves results. It’ll be very rewarding for all concerned – and for meeting the Team’s objectives, to encourage the person who is a talented artist to be a sounding board on some of the marketing imagery and layouts; for the team member who is great at Maths or resolving crosswords to be asked for their input to solving a problem that is causing logistical or operational headaches. Never exploit a Team member’s unique special skills at their expense I would like to stress, however, that it must never be an area where a team member gets exploited by harvesting their unique special skills to coerce them into taking on greater responsibilities and tasks without providing them with the commensurate salary and status. To do so would be immoral and, ultimately, counter-productive as it would lead to resentment and disenfranchisement. This is about encouraging people’s capability and inviting their input to boost confidence and enhance the team’s capability. Often, we need to be more than what our Job Description says It is also important to highlight that whatever a person’s role or function is – they will definitely need to have additional capabilities to be effective. The best example of this is when we designed and delivered a range of ‘Advanced Customer Care skills’ training sessions for the Met Office a few years ago…we met so many remarkably super-bright Meteorologists, many of whom were having to make significant adjustments to answering questions from Customers that seemed to be illogical and often, obtuse. It wasn’t enough for these Meteorologists to be highly skilled at interpreting data and identifying patterns – they needed ‘Augmented skills’ to make that information accessible to members of the public (and Council workers and Air Traffic controllers and Shipping agents) and many other people, as to what that particular weather system was going to be like in their area and at what time. They have to know how to ‘de-jargonise’ the material and provide succinct, clear, and yet temperate, descriptions without ever appearing exasperated, impatient or judgmental in response to sometimes quite silly questions. For a highly trained scientist – that can be counter-intuitive. Being Philosophical... and a wee bit pretentious At the risk of being a little Philosophical (and probably a wee bit pretentious) – in my own role of Trainer – my core skills have to include – being a very good communicator, an active listener and have innovative and engaging ways to convert an idea, or a model, into practical application that my Delegates and Clients gain tangible benefits from. This is how it applies to me... I really enjoy composing short, light classical-style piano pieces. Now, to do this well, you need to be able to find a transition from one chord or melody to a different theme or key. It has to be worked out very carefully to have incremental transitions and pleasant-sounding developments as the piece unfolds. I think I have become better at this as I have honed my skills as a composer. But I have realized that these very same skills have ‘Augmented’ my ability to help a Manager, or a Team, move from a state of conflict; tension; disfunction; disenfranchisement; lack of confidence to a place that is more harmonious with far greater productivity. The very same process of careful listening, considering options, taking well-considered steps, having a creative, sometimes brave, move towards a resolution are at play in both Training and Piano Compositions! Scheduled Courses Unfortunately this course is not one that is currently scheduled as an open course, and is only available on an in-house basis. Please contact us for more information.