9156 Courses

PM's Starter Kit + PM's Secret Success Formula

Master project management with our Project Management: PMBOK, PMI & Project Life Cycle course. Gain in-depth knowledge of PMBOK and PMI standards, effective planning, scheduling, risk management, and more. Ideal for aspiring project managers and professionals seeking advanced skills. Enrol now to enhance your career in project management

Description: You do more than protect sensitive patient data. You protect lives. And every day, you have to be ready for new threats and breaches, changes to regulations and the growing complexities of healthcare IT. Take on these challenges with confidence with the HCISPP! This global healthcare security certification proves you have what it takes to implement, manage and assess the proper security and privacy controls to protect healthcare organizations. The Certified Healthcare Information Systems Security Practitioner (CHISSP) - Complete Video Course covers the skills and knowledge needed to implement the best IT Healthcare Practices, as well as regulatory compliance and standards in the healthcare industry. The Certified Healthcare Information Systems Security Practitioner was developed because of growing industry regulations and privacy requirements in the healthcare industry. CHISSPs are vital in managing and protecting healthcare data and are tasked with protecting patient information by implementing, managing, and assessing proper IT controls for patient health information integrity. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Certified Healthcare Information Systems Security Practitioner (CHISSP) - Complete Video Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Certified Healthcare Information Systems Security Practitioner (CHISSP) - Complete Video Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Certified Healthcare Information Systems Security Practitioner (CHISSP) - Complete Video Course The Healthcare Industry FREE 01:25:00 The Healthcare Regulatory Environment 01:51:00 Privacy and Security in Healthcare 01:31:00 Information Governance and Risk Management 01:18:00 Information Risk Assessment 00:52:00 Third-Party Risk Management 01:18:00 Mock Exam Mock Exam- Certified Healthcare Information Systems Security Practitioner (CHISSP) - Complete Video Course 00:20:00 Final Exam Final Exam- Certified Healthcare Information Systems Security Practitioner (CHISSP) - Complete Video Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support

Language Proficiency Assessment and Action Plan (One Hour – One-to-One Class)

Duolingo Test Preparation

IELTS Speaking Simulation (One-to-One Session/One Hour)

Customer Service Level 2: In today's competitive landscape, customer service isn't just a nice-to-have; it's a critical component of business success. The ability to provide exceptional customer service can be the difference between thriving and merely surviving in the market. Building upon the foundational principles covered in Customer Service Level 1, our comprehensive Customer Service Level 2 course delves deeper into advanced strategies and techniques to elevate your customer experience to new heights.   Module 1: Introduction to Customer Service The foundation of exceptional customer service begins with a thorough understanding of its principles and importance. In this module, participants will gain insights into the fundamental concepts of customer service, including its role in business success, the impact of positive customer experiences, and the psychology of customer satisfaction. Through interactive lessons and case studies, learners will develop a solid understanding of why customer service excellence is crucial for organizations across industries. Module 2: Customer Needs Assessment and Problem Solving Anticipating and addressing customer needs effectively is a cornerstone of outstanding customer service. This module equips participants with the skills to assess customer requirements accurately and proactively identify potential issues before they escalate. Through role-playing exercises and real-world scenarios, learners will hone their problem-solving abilities and learn how to tailor solutions to meet the unique needs of each customer. Module 3: Effective Customer Engagement and Relationship Management Building strong and lasting relationships with customers is essential for fostering loyalty and driving repeat business. In this module, participants will discover strategies for engaging customers effectively across various touchpoints, including in-person interactions, phone calls, emails, and social media platforms. Through practical tips and best practices, learners will learn how to cultivate trust, empathy, and rapport with customers, leading to enhanced satisfaction and loyalty. Module 4: Handling Complaints and Service Recovery Even the best organizations encounter challenges and complaints from customers. However, it's how these issues are addressed and resolved that truly sets companies apart. In this module, participants will learn proven techniques for managing customer complaints with professionalism and empathy. From active listening and de-escalation strategies to offering appropriate solutions and service recovery, learners will gain the confidence and skills needed to turn negative experiences into opportunities for customer delight. Module 5: Multi-Channel and Global Customer Service In today's interconnected world, customers expect seamless service experiences across multiple channels and geographic locations. This module explores the complexities of providing customer service in a global, multi-channel environment. Participants will learn how to leverage technology effectively to streamline communication and support processes, while also respecting cultural nuances and preferences. Through case studies and practical exercises, learners will gain insights into best practices for delivering exceptional customer service in diverse settings.   Course Features: Interactive Learning: Engaging multimedia content, including videos, quizzes, and simulations, keeps participants actively involved throughout the course. Expert Instruction: Our experienced instructors bring a wealth of knowledge and real-world experience to guide learners through each module. Practical Applications: From role-playing exercises to case studies, participants will have ample opportunities to apply their newfound knowledge in realistic scenarios. Flexible Learning: Access the course anytime, anywhere, via our user-friendly online platform, allowing participants to learn at their own pace and convenience. Certification: Upon successful completion of the course, participants will receive a certificate, recognizing their commitment to excellence in customer service.   Conclusion: Customer Service Level 2 is designed for professionals who are committed to delivering exceptional customer experiences and driving business success. Through a comprehensive curriculum covering advanced topics such as needs assessment, problem-solving, relationship management, complaint handling, and global service delivery, participants will emerge with the skills and confidence needed to excel in today's competitive marketplace. Join us on this transformative journey and elevate your customer service to the next level. Course Curriculum Module 1 Introduction to Customer Service Introduction to Customer Service 00:00 Module 2 Customer Needs Assessment and Problem Solving Customer Needs Assessment and Problem Solving 00:00 Module 3 Effective Customer Engagement and Relationship Management Effective Customer Engagement and Relationship Management 00:00 Module 4 Handling Complaints and Service Recovery Handling Complaints and Service Recovery 00:00 Module 5 Multi-Channel and Global Customer Service Multi-Channel and Global Customer Service 00:00

📚 Unlock Your Path to Success with ACCA Accountancy Course! 🌟 Are you ready to embark on a rewarding journey in the world of accountancy? Look no further than our comprehensive ACCA Accountancy course! Designed to equip you with the essential knowledge and skills needed to excel in the field of accounting, this course is your key to unlocking countless opportunities in the dynamic world of finance. Whether you're a fresh graduate looking to kickstart your career or a seasoned professional seeking to enhance your expertise, our ACCA Accountancy course is the perfect choice for you. Join us and pave the way for a successful career in accountancy!   🔍 Why Choose ACCA Accountancy Course? 🎓 Comprehensive Curriculum: Our ACCA Accountancy course covers all the essential topics and principles of accounting, providing you with a solid foundation to build upon. 👩‍💼 Expert Instruction: Learn from seasoned accounting professionals who bring years of industry experience and expertise to the classroom, ensuring that you receive top-notch instruction and guidance. 💼 Practical Applications: Gain hands-on experience through real-world case studies, practical exercises, and simulations, allowing you to apply theoretical knowledge to real-life scenarios. 📈 Career Advancement: Expand your career opportunities and open doors to exciting roles in finance, auditing, taxation, and more with a recognized ACCA qualification. 🌐 Global Recognition: ACCA is a globally recognized qualification, respected by employers worldwide, making it the ideal choice for those looking to pursue international career opportunities.   🚀 Who is this for? 🎓 Recent Graduates: Kickstart your career in accounting with a solid foundation provided by our ACCA Accountancy course. 👨‍💼 Working Professionals: Enhance your expertise and advance your career in finance with a recognized ACCA qualification. 👩‍💻 Career Switchers: Transition into a rewarding career in accounting and finance with the comprehensive knowledge and skills gained from our ACCA Accountancy course.   🌟 Career Path 🔹 Accountant: Prepare financial statements, analyze financial data, and provide valuable insights to businesses and organizations as an accountant. 🔹 Auditor: Conduct audits, assess financial records, and ensure compliance with regulations as an auditor in public practice or industry. 🔹 Tax Consultant: Provide tax planning and advisory services to individuals and businesses, helping them optimize their tax strategies and minimize liabilities. 🔹 Financial Analyst: Analyze financial data, evaluate investment opportunities, and provide recommendations to investors and stakeholders as a financial analyst. 🔹 Management Accountant: Work closely with management teams to analyze financial performance, develop budgets, and support strategic decision-making as a management accountant. 🔹 Forensic Accountant: Investigate financial fraud, analyze financial records, and provide expert testimony in legal proceedings as a forensic accountant.   💡 FAQs (Frequently Asked Questions) 🔹 Q: Is this course suitable for beginners? A: Yes, our ACCA Accountancy course is suitable for individuals at all levels, including beginners who are new to the field of accounting. Our comprehensive curriculum covers all the essential topics and principles, providing a solid foundation for beginners to build upon. 🔹 Q: Will I receive a certificate upon completion of the course? A: Yes, upon successful completion of our ACCA Accountancy course, you will receive a certificate of completion, demonstrating your mastery of the essential concepts and principles of accounting. 🔹 Q: How long does it take to complete the course? A: The duration of our ACCA Accountancy course may vary depending on factors such as your prior knowledge and experience, study pace, and course format. Generally, students can expect to complete the course within a few months to a year. 🔹 Q: Can I study the course online? A: Yes, our ACCA Accountancy course is available in both online and in-person formats, providing you with the flexibility to choose the learning mode that best suits your schedule and preferences. 🔹 Q: Will this course help me advance my career in accounting? A: Absolutely! Our ACCA Accountancy course is designed to equip you with the knowledge and skills needed to excel in the field of accounting and finance. Whether you're looking to kickstart your career, enhance your expertise, or switch to a new role, our course will help you achieve your career goals. 🔹 Q: Is ACCA a globally recognized qualification? A: Yes, ACCA (Association of Chartered Certified Accountants) is a globally recognized qualification, respected by employers worldwide. Holding an ACCA qualification opens doors to exciting career opportunities in finance, auditing, taxation, and more, both locally and internationally. 🔹 Q: What support do you provide to students during the course? A: We offer comprehensive support to our students throughout the duration of the course, including access to experienced instructors, online resources, study materials, and academic support services. Our goal is to ensure that every student receives the guidance and assistance they need to succeed in their studies.   🚀 Enroll Today and Take Your First Step Towards a Successful Career in Accounting! Don't miss out on the opportunity to embark on a rewarding career in accounting and finance. Enroll now in our ACCA Accountancy course and unlock your potential for success. With our comprehensive curriculum, expert instruction, and globally recognized qualification, you'll be well-equipped to thrive in the dynamic world of finance. Your journey to a successful accounting career begins here! 🌟📈🎓 Course Curriculum Module 1 Introduction to Financial Accounting Introduction to Financial Accounting 00:00 Module 2 Double-Entry Bookkeeping and Recording Transactions Double-Entry Bookkeeping and Recording Transactions 00:00 Module 3 Trial Balance and Financial Statements Preparation Trial Balance and Financial Statements Preparation 00:00 Module 4 Financial Ratio Analysis and Interpretation Financial Ratio Analysis and Interpretation 00:00 Module 5 Ethical Considerations in Accounting Ethical Considerations in Accounting 00:00 Module 6 Financial Reporting Standards and International Convergence Financial Reporting Standards and International Convergence 00:00

Description: This Certified Information Systems Auditor (CISA) - Complete Video Course will provide you with the knowledge and proficiency to prepare for the globally recognized CISA certification exam. The CISA certification has become very popular since it originated in 1978, and is a benchmark for IS audit, security, control, and assurance personnel to validate your skill set. This course will immerse you into the subject, with in-depth coverage of the information covering the five domains that make up the 'Body of Knowledge' for the CISA exam and will provide you the tools to build your technical skills to develop, manage, and perform IT security audits. Being CISA-certified showcases your audit experience, skills and knowledge, and demonstrates you are capable to assess vulnerabilities, report on compliance and institute controls within the enterprise. So, enhance your career by earning CISA - world-renowned as the standard of achievement for those who audit, control, monitor and assess information technology and business system Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Certified Information Systems Auditor (CISA) - Complete Video Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Certified Information Systems Auditor (CISA) - Complete Video Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. The Process of Auditing Information Systems Management of the Audit Function FREE 00:20:00 ISACA IT Audit and Assurance Standards and Guidelines 01:16:00 Risk Analysis 00:21:00 Internal Controls 00:17:00 Performing An IS Audit 01:07:00 Control Self-Assessment 00:09:00 The Evolving IS Audit Process 00:12:00 Governance and Management of IT Corporate Governance 00:06:00 IT Governance 00:02:00 IT Monitoring and Assurance Practices for Board and Senior Management 00:40:00 Information Systems Strategy 00:05:00 Maturity and Process Improvement Models 00:01:00 IT Investment and Allocation Practices 00:05:00 Policies and Procedures 00:17:00 Risk Management 00:31:00 IS Management Practices 00:50:00 IS Organizational Structure and Responsibilities 00:17:00 Auditing IT Governance Structure and Implementation 00:06:00 Business Continuity Planning 00:37:00 Information Systems Acquisition, Development and Implementation Business Realization 01:21:00 Project Management Structure 00:08:00 Project Management Practices 00:18:00 Business Application Development 00:42:00 Business Application Systems 00:38:00 Alternative Forms of Software Project Organization 00:03:00 Alternative Development Methods 00:10:00 Infrastructure Development/Acquisition Practices 00:09:00 Information Systems Maintenance Practices 00:09:00 System Development Tools And Productivity Aids 00:05:00 Business Process Reengineering And Process Change Projects 00:08:00 Application Controls 00:07:00 Auditing Application Controls 00:14:00 Auditing Systems Development, Acquisition And Maintenance 00:08:00 Information Systems Operations, Maintenance and Support Information Systems Operations 00:19:00 Information Systems Hardware 00:13:00 IS Architecture and Software 00:39:00 Network Infrastructure 01:16:00 Disaster Recovery Planning 00:19:00 Protection of Information Assets Importance Of Information Security 00:43:00 Logical Access 00:37:00 Network Infrastructure Security 00:39:00 Auditing Information Security Management Framework 00:03:00 Auditing Network Infrastructure Security 00:13:00 Environmental Exposures and Controls 00:02:00 Physical Access Exposures and Controls 00:05:00 Mobile Computing 00:05:00 Mock Exam Mock Exam- Certified Information Systems Auditor (CISA) - Complete Video Course 00:20:00 Final Exam Final Exam- Certified Information Systems Auditor (CISA) - Complete Video Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00