4772 Courses

Duration 5 Days 30 CPD hours This course is intended for This course is designed for technical professionals who need to know how to deploy and manage a Cisco Firepower NGIPS in their network environment. Security administrators Security consultants Network administrators System engineers Technical support personnel Channel partners and resellers Overview After taking this course, you should be able to: Describe the components of Cisco Firepower Threat Defense and the managed device registration process Detail Next-Generation Firewalls (NGFW) traffic control and configure the Cisco Firepower system for network discovery Implement access control policies and describe access control policy advanced features Configure security intelligences features and the Advanced Malware Protection (AMP) for Networks implementation procedure for file control and advanced malware protection Implement and manage intrusion and network analysis policies for NGIPS inspection Describe and demonstrate the detailed analysis techniques and reporting features provided by the Cisco Firepower Management Center Integrate the Cisco Firepower Management Center with an external logging destination Describe and demonstrate the external alerting options available to Cisco Firepower Management Center and configure a correlation policy Describe key Cisco Firepower Management Center software update and user account management features Identify commonly misconfigured settings within the Cisco Firepower Management Center and use basic commands to troubleshoot a Cisco Firepower Threat Defense device This course shows you how to deploy and use Cisco Firepower© Next-Generation Intrusion Prevention System (NGIPS). This hands-on course gives you the knowledge and skills to use the platform features and includes firewall security concepts, platform architecture and key features; in-depth event analysis including detection of network-based malware and file type, NGIPS tuning and configuration including application control, security intelligence, firewall, and network-based malware and file controls; Snort© rules language; file and malware inspection, security intelligence, and network analysis policy configuration designed to detect traffic patterns; configuration and deployment of correlation policies to take action based on events detected; troubleshooting; system and user administration tasks, and more. This course helps you prepare to take the exam, Securing Networks with Cisco Firepower (300-710 SNCF), which leads to CCNP Security and Cisco Certified Specialist ? Network Security Firepower certifications. The 300-710 SNCF exam has a second preparation course as well, Cisco© Securing Networks with Cisco© Firepower Next Generation Firewall (SSNGFW). You can take these courses in any order. Course Outline Cisco Firepower Threat Defense Overview Cisco Firepower NGFW Device Configuration Cisco Firepower NGFW Traffic Control Cisco Firepower Discovery Implementing Access Control Policies Security Intelligence File Control and Advanced Malware Protection Next-Generation Intrusion Prevention Systems Network Analysis Policies Detailed Analysis Techniques Cisco Firepower Platform Integration Alerting and Correlation Policies Performing System Administration Troubleshooting Cisco Firepower

Duration 2 Days 12 CPD hours This course is intended for Executives, Project Managers, Business Analysts, Business and IT stakeholders working with analysts, Quality and process engineers, technicians, corrective action coordinators or managers; supervisors, team leaders, and process operators; anyone who wants to improve their ability to solve recurring problems. Overview At the completion of this course, you should be able to: Identify the different types of tools and techniques available Apply change management successfully Review what to look for when applying business case thinking to Root Cause Analysis Develop a process to systematically approach problems Business success is dependent on effective resolution of the problems that present themselves every day. Often the same or similar problems continue causing repeated losses in time or money and your staff become experts at fixing rather than preventing the problems. Learn to find and fix root causes and develop corrective actions that will effectively eliminate or control these problems. Section 1: RCA Foundation Concepts and Objectives Section Learning Objectives Discuss Definitions ? IT Perspective Discuss What is a problem and why do they exist? What is Root Cause? RCA Benefits and Approaches Event and Casual Analysis Event and Causal Analysis: Exercise 1c Worksheet RCA Tools for each approach Section Summary and Conclusions Section 2: Enhance use of RCA tools Why use a Particular Method Tool: Change Analysis Change Analysis Examples Tool: How to Resolve Conflict Tool: 5 Why?s Example Learning Management Problem Tool: Cause and Effect Tool: Fault Tree Analysis Why do we use Fault Tree Analysis? How does it work? Fault Tree Diagram Symbols Example #1 of FTA: Car Hits Object Tool: Failure Modes and Effects Analysis (FMEA) Example: Failure Modes and Effects Analysis Tool: Design / Application Review Section 3: Problem Resolution and Prevention Section Objectives The Secret of Solving Problems: -A Note about Statistical Control -A Note about Fire Fighting Technique: Business Process Mapping Example: IGOE Technique: Lean Six Sigma and DMAIC Lean Six Sigma Benefits Importance of Understanding the Business Process The Business Process Mandate Technique: Process Modeling Graphical Notation Standard (BPMN): -What is Business Process Modeling Notation (BPMN)? -Benefits of BPMN -Basic Components of BPMN Technique: Business Process Maturity Model Five Levels of Maturity Section 4: Capability Improvement for RCA Steps in Disciplined Problem Solving RCA as a RCA Process Key RCA Role Considerations Sustainable RCA Improvement Organizational Units Process Area Goals, Practices Specific and General Practices Specific Practice Examples Software Maturity Survey SWOT Analysis Worksheet Recognize the importance of the Change Management component in your RCA implementation Using the ADKAR Model to Communicate Change Review ADKAR© Model ? -Awareness of the need for change -Desire to participate and support the change -Knowledge on how to change -Ability to implement required skills and behaviors -Reinforcement to sustain the change The ADKAR Model: Reinforcement Section 5: Course Summary and Conclusions Plan the Proposal and Business Case Example: 1 Page Business Case Resource Guide Questions

Duration 5 Days 30 CPD hours This course is intended for Students preparing to take the CCNP Collaboration certification Network administrators Network engineers Systems engineers Overview After taking this course, you should be able to: Describe the Cisco Collaboration solutions architecture Compare the IP Phone signaling protocols of Session Initiation Protocol (SIP), H323, Media Gateway Control Protocol (MGCP), and Skinny Client Control Protocol (SCCP) Integrate and troubleshoot Cisco Unified Communications Manager with LDAP for user synchronization and user authentication Implement Cisco Unified Communications Manager provisioning features Describe the different codecs and how they are used to transform analogue voice into digital streams Describe a dial plan, and explain call routing in Cisco Unified Communications Manager Implement Public Switched Telephone Network (PSTN) access using MGCP gateways Implement a Cisco gateway for PSTN access Configure calling privileges in Cisco Unified Communications Manager Implement toll fraud prevention Implement globalized call routing within a Cisco Unified Communications Manager cluster Implement and troubleshoot media resources in Cisco Unified Communications Manager Describe Cisco Instant Messaging and Presence, including call flows and protocols Describe and configure endpoints and commonly required features Configure and troubleshoot Cisco Unity Connection integration Configure and troubleshoot Cisco Unity Connection call handlers Describe how Mobile Remote Access (MRA) is used to allow endpoints to work from outside the company Analyze traffic patterns and quality issues in converged IP networks supporting voice, video, and data traffic Define QoS and its models Implement classification and marking Configure classification and marking options on Cisco Catalyst switches The Implementing and Operating Cisco Collaboration Core Technologies (CLCOR) v1.1 course helps you prepare for advanced-level roles focused on implementation and operation of Cisco collaboration solutions. You will gain the knowledge and skills needed to implement and deploy core collaboration and networking technologies, including infrastructure and design, protocols, codecs, and endpoints, Cisco Internetwork Operating System (IOS©) XE gateway and media resources, call control, Quality of Service (QoS), and additional Cisco collaboration applications.This course helps prepare you to take the exam:350-801 Implementing and Operating Cisco Collaboration Core Technologies (CLCOR)After you pass this exam, you earn Cisco Certified Specialist - Collaboration Core certification and satisfy the core requirement for these certifications:CCNP CollaborationCCIE CollaborationThis course prepares you for the 300-435 Automating Cisco Enterprise Solutions (ENAUTO) certification exam. Introducing Automation for Cisco Solutions (CSAU) is required prior to enrolling in Implementing Automation for Cisco Enterprise Solutions (ENAUI) because it provides crucial foundational knowledge essential to success. Course Outlines Describing the Cisco Collaboration Solutions Architecture Exploring Call Signaling over IP Networks Integrating Cisco Unified Communications Manager LDAP Implementing Cisco Unified Communications Manager Provisioning Features Exploring Codecs Describing Dial Plans and Endpoint Addressing Implementing MGCP Gateways Implementing Voice Gateways Configuring Calling Privileges in Cisco Unified Communications Manager Implementing Toll Fraud Prevention Implementing Globalized Call Routing Implementing and Troubleshooting Media Resources in Cisco Unified Communications Manager Describing Cisco Instant Messaging and Presence Enabling Cisco Jabber© Configuring Cisco Unity Connection Integration Configuring Cisco Unity Connection Call Handlers Describing Collaboration Edge Architecture Analyzing Quality Issues in Converged Networks Defining QoS and QoS Models Implementing Classification and Marking Configuring Classification and Marking on Cisco Catalyst Switches

Duration 2 Days 12 CPD hours This course is intended for This course is recommended for technical professionals who need to deploy and manage Endpoint Security within their security environment. Overview Explain how Endpoint Security works to enforce corporate security compliance for end users and their devices. Become familiar with the Check Point Endpoint Security Solution architecture and how it integrates with Check Point Network Security Management. Identify and describe key elements of the SmartEndpoint Management console. Discuss Endpoint Security Software Blade options and how they are managed from the SmartEndpoint Management console. Explain how to create and assign security policies for Endpoint clients using Endpoint Security. Understand deployment methods and server considerations for Endpoint Security Management installation. Identify the different ways to install and configure Endpoint clients. Recognize how to configure VPN connectivity to allow clients connecting outside of the network perimeter to securely access corporate resources. Understand how Endpoint Security authenticates and verifies clients connecting to the Endpoint Security Management Server. Describe additional server configurations that are available to help manage Endpoint clients. Recognize the different types of data security protections available to deploy on end user machines. Describe how Full Disk Encryption technology protects and recovers data accessed and stored on Endpoint computers. Understand how to secure removable media devices. Become familiar with the Remote Help tool and how it supports clients experiencing FDE and Media Encryption issues. Recognize the types of threats that target Endpoint computers. Describe Check Point SandBlast Agent and how to deploy it in the Endpoint Security environment. Explain how SandBlast Agent technology prevents malware from infiltrating Endpoint machines and corporate resources. Identify SmartEndpoint reporting tools used to monitor and respond quickly to security events. Understand how to troubleshoot and debug issues. The goal of this course is to provide a comprehensive understanding of Check Point Endpoint Security and how to deploy it within the corporate network environment. Course Topics Introduction to Endpoint Security Endpoint Security Management Deploying Endpoint Security Additional Endpoint Server Configurations Data Security Protection Advanced Threat Prevention Reporting and Troubleshooting LAB EXERCISES Installing the Endpoint Security Management Solution Deploying Endpoint Client Packages Deploying Endpoint Policy Servers Configuring High Availability for Endpoint Security Modifying Client Installations Working with Deployment Rules Working with SandBlast Agent Additional course details: Nexus Humans CCES Check Point Certified Endpoint Specialist training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the CCES Check Point Certified Endpoint Specialist course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 4 Days 24 CPD hours This course is intended for The course content is aimed at operators of devices running the Junos OS in a NOC environment. These operators include network engineers, administrators, support personnel, and reseller support personnel. Overview After successfully completing this course, you should be able to: Reduce the time it takes to identify and isolate the root cause of an issue impacting your network. Gain familiarity with Junos products as they pertain to troubleshooting. Become familiar with online resources valuable to Junos troubleshooting. Gain familiarity with Junos tools used in troubleshooting. Identify and isolate hardware issues. Troubleshoot problems with the control plane. Troubleshoot problems with interfaces and other data plane components. Describe the staging and acceptance methodology. Troubleshoot routing protocols. Describe how to monitor your network with SNMP, RMON, Junos Traffic Vision (formerly known as JFlow), and port mirroring. Become familiar with JTAC procedures. This instructor-led four-day course is designed to provide introductory troubleshooting skills for engineers in a network operations center (NOC) environment. Chapter 1: Course Introduction Course Introduction Chapter 2: Troubleshooting as a Process Before You Begin The Troubleshooting Process Challenging Network Issues The Troubleshooting Process Lab Chapter 3: Junos Product Families The Junos OS Control Plane and Data Plane Field-Replaceable Units Junos Product Families Lab: Identifying Hardware Components Chapter 4: Troubleshooting Toolkit Troubleshooting Tools Best Practices Lab: Using Monitoring Tools and Establishing a Baseline Chapter 5: Hardware and Environmental Conditions Hardware Troubleshooting Overview Memory and Storage Boot Monitoring Hardware-Related System Logs Chassis and Environmental Monitoring Lab: Monitoring Hardware and Environmental Conditions Chapter 6: Control Plane Control Plane Review System and User Processes Monitoring Routing Tables and Protocols Monitoring Bridging Monitoring the Address Resolution Protocol Lab: Control Plane Monitoring and Troubleshooting Chapter 7: Control Plane Protection Protection Overview DDOS Protection Loopback Filter Lab: Control Plane Monitoring and Troubleshooting Chapter 8: Data Plane ? Interfaces Interface Properties General Interface Troubleshooting Ethernet Interface Troubleshooting Lab: Monitoring and Troubleshooting Ethernet Interfaces Chapter 9: Data Plane ? Other Components Definition of a Data Plane Problem Data Plane Components Data Plane Forwarding Load-Balancing Behavior Firewall Filters and Policers Data Plane Troubleshooting Case Study Lab: Isolate and Troubleshoot PFE Issues Chapter 10: Staging and Acceptance Testing Initial Inspection and Power-on General System Checks Interface Testing Chapter 11: Troubleshooting Routing Protocols Troubleshooting OSPF Troubleshooting BGP Troubleshooting Routing Loops and Route Oscillation Lab: Troubleshooting Routing Protocols Chapter 12: High Availability High Availability Overview Graceful Routing Engine Switchover Graceful Restart Nonstop Active Routing and Bridging Unified In-Service Software Upgrade Chapter 13: Network Monitoring SNMP RMON Telemetry Flow Monitoring Lab: Monitoring the Network Chapter 14: vMX Troubleshooting vMX Overview Troubleshooting Lab: Monitoring vMX Chapter 15: JTAC Procedures Opening a Support Case Customer Support Tools The Content of a PR Transferring Files to JTAC Chapter 16: Automated Support and Prevention Overview Service Now Service Insight Lab: Automated Support and Prevention Additional course details: Nexus Humans JTNOC - Junos Troubleshooting in the NOC training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the JTNOC - Junos Troubleshooting in the NOC course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This course is intended for If you are getting ready for a career as an entry-level information technology (IT) professional or personal computer (PC) service technician, the CompTIA© A+© Certification course is the first step in your preparation. Overview In this course, you will install, configure, optimize, troubleshoot, repair, upgrade, and perform preventive maintenance on personal computers, digital devices, and operating systems. You will:Identify the hardware components of personal computers and mobile digital devices.Identify the basic components and functions of operating systems.Identify networking and security fundamentals.Identify the operational procedures that should be followed by professional PC technicians.Install, configure, and troubleshoot display devices.Install and configure peripheral components.Manage system components.Manage data storage.Install and configure Microsoft Windows.Optimize and maintain Microsoft Windows.Work with other operating systems.Identify the hardware and software requirements for client environment configurations.Identify network technologies.Install and configure networking capabilities.Support mobile digital devices.Support printers and multifunction devices.Identify security threats, vulnerabilities, and controls.Implement security controls.Troubleshoot system-wide issues. In this course, you will acquire the essential skills and information you will need to install, upgrade, repair, configure, troubleshoot, optimize, and perform preventative maintenance of basic personal computer hardware and operating systems. Hardware Fundamentals Topic A: Personal Computer Components Topic B: Storage Devices Topic C: Mobile Digital Devices Topic D: Connection Interfaces Operating System Fundamentals Topic A: PC and Mobile Operating Systems Topic B: PC Operating System Tools and Utilities Networking & Security Fundamentals Topic A: Network Types Topic B: Network Components Topic C: Common Network Services Topic D: Cloud Concepts Topic E: Security Fundamentals Safety & Operational Procedures Topic A: Basic Maintenance Tools and Techniques Topic B: Personal and Electrical Safety Topic C: Environmental Safety and Materials Handling Topic D: Professionalism and Communication Topic E: Organizational Policies and Procedures Topic F: Troubleshooting Theory Supporting Display Devices Topic A: Install Display Devices Topic B: Configure Display Devices Topic C: Troubleshoot Video and Display Devices Installing & Configuring Peripheral Components Topic A: Install and Configure Input Devices Topic B: Install and Configure Output Devices Topic C: Install and Configure Input/Output Devices Topic D: Install and Configure Expansion Cards Managing System Components Topic A: Identify Motherboard Components and Features Topic B: Install and Configure CPUs and Cooling Systems Topic C: Install Power Supplies Topic D: Troubleshoot System Components Managing Data Storage Topic A: Identify RAM Types and Features Topic B: Troubleshoot RAM Issues Topic C: Install and Configure Storage Devices Topic D: Configure the System Firmware Topic E: Troubleshoot Hard Drives and RAID Arrays Installing & Configuring Microsoft Windows Topic A: Implement Client-Side Virtualization Topic B: Install Microsoft Windows Topic C: Use Microsoft Windows Topic D: Configure Microsoft Windows Topic E: Upgrade Microsoft Windows Optimizing & Maintaining Microsoft Windows Topic A: Optimize Microsoft Windows Topic B: Back Up and Restore System Data Topic C: Perform Disk Maintenance Topic D: Update Software Working with Other Operating Systems Topic A: The OS X Operating System Topic B: The Linux Operating System Customized Client Enviroments Topic A: Types of Common Business Clients Topic B: Custom Client Environments Networking Technologies Topic A: TCP/IP Properties and Characteristics Topic B: TCP/IP Topic C: Internet Connections Topic D: Ports and Protocols Topic E: Networking Tools Installing & Configuring Networking Capabilities Topic A: Configure Basic Windows Networking Topic B: Configure Network Perimeters Topic C: Using Windows Networking Features Topic D: Install and Configure SOHO Networks Supporting Mobile Digital Devices Topic A: Install and Configure Exterior Laptop Components Topic B: Install and Configure Interior Laptop Components Topic C: Other Mobile Devices Topic D: Mobile Device Accessories and Ports Topic E: Mobile Device Connectivity Topic F: Mobile Device Synchronization Topic G: Troubleshoot Mobile Device Hardware Supporting Printers & Multifunction Devices Topic A: Printer and Multifunction Technologies Topic B: Install and Configure Printers Topic C: Maintain Printers Topic D: Troubleshoot Printers Security Threats, Vulnerabilities, and Controls Topic A: Common Security Threats and Vulnerabilities Topic B: General Security Controls Topic C: Mobile Security Controls Topic D: Data Destruction and Disposal Methods Implementing Security Controls Topic A: Secure Operating Systems Topic B: Secure Workstations Topic C: Secure SOHO Networks Topic D: Secure Mobile Devices Troubleshooting System-Wide Issues Topic A: Troubleshoot PC Operating Systems Topic B: Troubleshoot Mobile Device Operating Systems and Applications Topic C: Troubleshoot Wired and Wireless Networks Topic D: Troubleshoot Common Security Issues

Duration 5 Days 30 CPD hours This course is intended for If you are getting ready for a career as an entry-level information technology (IT) professional or personal computer (PC) service technician, the CompTIA© A+© Certification course is the first step in your preparation. Overview In this course, you will install, configure, optimize, troubleshoot, repair, upgrade, and perform preventive maintenance on personal computers, digital devices, and operating systems. You will:Identify the hardware components of personal computers and mobile digital devices.Identify the basic components and functions of operating systems.Identify networking and security fundamentals.Identify the operational procedures that should be followed by professional PC technicians.Install, configure, and troubleshoot display devices.Install and configure peripheral components.Manage system components.Manage data storage.Install and configure Microsoft Windows.Optimize and maintain Microsoft Windows.Work with other operating systems.Identify the hardware and software requirements for client environment configurations.Identify network technologies.Install and configure networking capabilities.Support mobile digital devices.Support printers and multifunction devices.Identify security threats, vulnerabilities, and controls.Implement security controls.Troubleshoot system-wide issues. In this course, you will acquire the essential skills and information you will need to install, upgrade, repair, configure, troubleshoot, optimize, and perform preventative maintenance of basic personal computer hardware and operating systems. Hardware Fundamentals Topic A: Personal Computer Components Topic B: Storage Devices Topic C: Mobile Digital Devices Topic D: Connection Interfaces Operating System Fundamentals Topic A: PC and Mobile Operating Systems Topic B: PC Operating System Tools and Utilities Networking & Security Fundamentals Topic A: Network Types Topic B: Network Components Topic C: Common Network Services Topic D: Cloud Concepts Topic E: Security Fundamentals Safety & Operational Procedures Topic A: Basic Maintenance Tools and Techniques Topic B: Personal and Electrical Safety Topic C: Environmental Safety and Materials Handling Topic D: Professionalism and Communication Topic E: Organizational Policies and Procedures Topic F: Troubleshooting Theory Supporting Display Devices Topic A: Install Display Devices Topic B: Configure Display Devices Topic C: Troubleshoot Video and Display Devices Installing & Configuring Peripheral Components Topic A: Install and Configure Input Devices Topic B: Install and Configure Output Devices Topic C: Install and Configure Input/Output Devices Topic D: Install and Configure Expansion Cards Managing System Components Topic A: Identify Motherboard Components and Features Topic B: Install and Configure CPUs and Cooling Systems Topic C: Install Power Supplies Topic D: Troubleshoot System Components Managing Data Storage Topic A: Identify RAM Types and Features Topic B: Troubleshoot RAM Issues Topic C: Install and Configure Storage Devices Topic D: Configure the System Firmware Topic E: Troubleshoot Hard Drives and RAID Arrays Installing & Configuring Microsoft Windows Topic A: Implement Client-Side Virtualization Topic B: Install Microsoft Windows Topic C: Use Microsoft Windows Topic D: Configure Microsoft Windows Topic E: Upgrade Microsoft Windows Optimizing & Maintaining Microsoft Windows Topic A: Optimize Microsoft Windows Topic B: Back Up and Restore System Data Topic C: Perform Disk Maintenance Topic D: Update Software Working with Other Operating Systems Topic A: The OS X Operating System Topic B: The Linux Operating System Customized Client Enviroments Topic A: Types of Common Business Clients Topic B: Custom Client Environments Networking Technologies Topic A: TCP/IP Properties and Characteristics Topic B: TCP/IP Topic C: Internet Connections Topic D: Ports and Protocols Topic E: Networking Tools Installing & Configuring Networking Capabilities Topic A: Configure Basic Windows Networking Topic B: Configure Network Perimeters Topic C: Using Windows Networking Features Topic D: Install and Configure SOHO Networks Supporting Mobile Digital Devices Topic A: Install and Configure Exterior Laptop Components Topic B: Install and Configure Interior Laptop Components Topic C: Other Mobile Devices Topic D: Mobile Device Accessories and Ports Topic E: Mobile Device Connectivity Topic F: Mobile Device Synchronization Topic G: Troubleshoot Mobile Device Hardware Supporting Printers & Multifunction Devices Topic A: Printer and Multifunction Technologies Topic B: Install and Configure Printers Topic C: Maintain Printers Topic D: Troubleshoot Printers Security Threats, Vulnerabilities, and Controls Topic A: Common Security Threats and Vulnerabilities Topic B: General Security Controls Topic C: Mobile Security Controls Topic D: Data Destruction and Disposal Methods Implementing Security Controls Topic A: Secure Operating Systems Topic B: Secure Workstations Topic C: Secure SOHO Networks Topic D: Secure Mobile Devices Troubleshooting System-Wide Issues Topic A: Troubleshoot PC Operating Systems Topic B: Troubleshoot Mobile Device Operating Systems and Applications Topic C: Troubleshoot Wired and Wireless Networks Topic D: Troubleshoot Common Security Issues Additional course details: Nexus Humans Managing and Troubleshooting PCs - Part 2 training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Managing and Troubleshooting PCs - Part 2 course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Having a dog is a joyful experience but an untrained dog will put stress and anxiety on the whole family. At Cheshire Dog Services, we want to help you enjoy your dog so are happy to provide one to one training sessions for you and your dog. Having trained many different breeds from Chihuahua’s & Yorkies – Lab’s & Spaniels to Rottweiler’s & German Shepherds, I am well versed in handling most problems in any breed. I am also a member of The Guild of Dog Trainers who acknowledge the needs of dog owners & their aim of a well behaved dog. The Guild fully understands the expectation society places on dog owners & additionally the laws which affect them all. We live in an artificial environment, which can often pose many dangers to dogs. We invite pets into our home then punish or blame them for acting up like animals do. It’s our responsibility to teach our dogs what the social boundaries are and how to live in a human environment. Even though they become trusted family members, we need to remember that fundamentally they are animals and as beautiful and loving as they are, training is key to avoid behavioral problems that will inevitably crop up. Have you ever noticed when a trainer handles a students’ dog in class – the dog performs amazingly well? The dog then goes back to his owner and forgets all that was taught. This is all down to how you handle your dog. How you are able to read the smallest changes in their body language and posture and make the confident and correct adjustments according to what is required. As a dog trainer with many years worth of experience, my aim is to pass on my skills and as much knowledge as is possible to all of my valued clients. When you and I work together, your dog will learn FASTER! You will enjoy a better-behaved dog in a shorter period of time whilst still being actively involved in the process of teaching your dog. As your dog learns the necessary concepts with me, you will experience the benefit of reducing your own frustration within your own training sessions at home. I help both you and your dog come together towards a common goal of a happy life together. Puppy 1-2-1’s Pups are never too young to learn, their Mums teach them many things in the first 7/8 weeks before we take them into our lives. We need to continue to educate the pup so they know the boundaries we expect in order for them to fit into our human ways and for you to fully enjoy these wonderful creatures. Much can be done BEFORE they have had all their inoculations and are ready to walk outside. The key to effective training is teaching your pup that whenever he does something wrong, you immediately redirect him to what you expect and then reward for getting it right. Most of all, puppy training needs to be upbeat, consistent and rewarding with regular sessions practiced and integrated into your daily routine. What I’ll cover with you at your home are: Shaping behaviour Crating Basic obedience controls of Sit, down, stand, focus & wait. Recall set up, the most important command for all dogs without a doubt! The best type of equipment use to help with training, whistles for recall, training lines, reward pouches etc. Interactive play used to build bonds and value in you as the owner/handler through ball tugs, tugs and ropes. How to teach the pup to “leave it” Advice on leads, harnesses, treats, socialising, lead control Answer any questions you may have resulting to your puppy Adolescent and mature dogs 1-2-1’s Adolescence in dogs is reached by month 7-8 & the dog becomes fully mature by month 18. We’ll cover the following in our sessions or can focus on a specific need if requiredat’s r Obedience Heel-work so your dog walks nicely by your side and doesn’t pull. Wait / Stay commands for both obedience and safety Interactive play and bond building to aid recall Recall development is essential for all dogs big and small. “Leave it” command so the dog ignores what its told to leave Focus will allow a higher level of obedience. I believe positive reinforcement training is the best way to create a happy and confident dog who understands what is expected of them. I teach owners how to establish boundaries at home and employ problem behaviour prevention strategies from early puppyhood onwards. Training and behaviour problems are resolved without the punishment-based techniques that commonly result in fear, aggression, or deterioration of the bond between dog and owner. Instead I utilise positive methods based on well-established learning theories and behavioural science that are humane, practical and effective. I teach marker-based training, either with a clicker or word, combined with rewards of all kinds (e.g., food, toys, play, and praise). All my training sessions reflect a comprehensive understanding of the dog’s natural behaviour, and take into respect learning abilities as well as the dog’s mental and physical developmental stages. In my classes, I strive to create a relaxed and enjoyable learning experience as I believe that the human part of the equation needs as much support and understanding as the canine component. Most people learn more quickly when not subjected to criticisms and negative feedback and therefore, a positive approach to the training of the people is an integral part of all our classes. Please contact us for prices (they vary depending on what’s required)

Attend a FREE masterclass for this years Mental Health Awareness Week! Understand what is meant by the term mental health and the factors that can influence it. Know how to take care of your mental health, actively manage illness, and where to find additional help should you need it.

Duration 2 Days 12 CPD hours This course is intended for This course benefits individuals responsible for configuring and monitoring EX Series switches using Junos ELS. Overview After successfully completing this course, you should be able to: Restrict traffic flow within a VLAN. Manage dynamic VLAN registration. Tunnel Layer 2 traffic through Ethernet networks. Review the purpose and operations of a spanning tree. Implement multiple spanning-tree instances in a network. Implement one or more spanning-tree instances for a VLAN. List the benefits of implementing end-user authentication. Explain the operations of various access control features. Configure and monitor various access control features. Describe processing considerations when multiple authentication and access control features are enabled. Describe some common IP telephony deployment scenarios. Describe features that facilitate IP telephony deployments. Configure and monitor features used in IP telephony deployments. Explain the purpose and basic operations of CoS. Describe CoS features used in Layer 2 networks. Configure and monitor CoS in a Layer 2 network. Describe a basic troubleshooting method. List common issues that disrupt network operations. Identify tools used in network troubleshooting. Use available tools to resolve network issues. This two-day course provides detailed coverage of virtual LAN (VLAN) operations. Chapter 1: Course Introduction Course Introduction Chapter 2: Troubleshooting as a Process Before You Begin The Troubleshooting Process Challenging Network Issues The Troubleshooting Process Lab Chapter 3: Junos Product Families The Junos OS Control Plane and Data Plane Field-Replaceable Units Junos Product Families Lab: Identifying Hardware Components Chapter 4: Troubleshooting Toolkit Troubleshooting Tools Best Practices Lab: Using Monitoring Tools and Establishing a Baseline Chapter 5: Hardware and Environmental Conditions Hardware Troubleshooting Overview Memory and Storage Boot Monitoring Hardware-Related System Logs Chassis and Environmental Monitoring Lab: Monitoring Hardware and Environmental Conditions Chapter 6: Control Plane Control Plane Review System and User Processes Monitoring Routing Tables and Protocols Monitoring Bridging Monitoring the Address Resolution Protocol Lab: Control Plane Monitoring and Troubleshooting Chapter 7: Control Plane Protection Protection Overview DDOS Protection Loopback Filter Lab: Control Plane Monitoring and Troubleshooting Chapter 8: Data Plane ? Interfaces Interface Properties General Interface Troubleshooting Ethernet Interface Troubleshooting Lab: Monitoring and Troubleshooting Ethernet Interfaces Chapter 9: Data Plane ? Other Components Definition of a Data Plane Problem Data Plane Components Data Plane Forwarding Load-Balancing Behavior Firewall Filters and Policers Data Plane Troubleshooting Case Study Lab: Isolate and Troubleshoot PFE Issues Chapter 10: Staging and Acceptance Testing Initial Inspection and Power-on General System Checks Interface Testing Chapter 11: Troubleshooting Routing Protocols Troubleshooting OSPF Troubleshooting BGP Troubleshooting Routing Loops and Route Oscillation Lab: Troubleshooting Routing Protocols Chapter 12: High Availability High Availability Overview Graceful Routing Engine Switchover Graceful Restart Nonstop Active Routing and Bridging Unified In-Service Software Upgrade Chapter 13: Network Monitoring SNMP RMON Telemetry Flow Monitoring Lab: Monitoring the Network Chapter 14: vMX Troubleshooting vMX Overview Troubleshooting Lab: Monitoring vMX Chapter 15: JTAC Procedures Opening a Support Case Customer Support Tools The Content of a PR Transferring Files to JTAC Chapter 16: Automated Support and Prevention Overview Service Now Service Insight Lab: Automated Support and Prevention