4528 Courses

Overview From small burns to death, electrical shock can pose serious threats to humans and the animals living around us. Learn how to prevent electrical hazards and ensure safety with our Electric Shock Prevention Training course. From the basic electrical principles to hazard prevention, it will cover the essentials. In this course, you will be introduced to the core principles of electrical systems and their components. Then, you will be able to understand the process of elevating electrical hazards and risks. Furthermore, the course will educate you on the prevention and control measures. Here, you will also learn about electrical safety devices and equipment. Finally, you will get the chance to equip yourself with first aid skills. If you are working or want to work in the relevant industry, this course can help you ensure a safe workplace. So enrol now and ensure safety! Course Preview Learning Outcomes Familiarise yourself with the fundamentals of electrical safety Learn about different electrical systems and components Develop the skills required for assessing risks Grasp effective strategies for preventing and controlling risks Build the expertise to provide first aid in case of emergencies Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email. What Skills Will You Learn from This Course? Electrical Risk Assessment Prevention and Control First Aid Who Should Take This Electric Shock Prevention Training Course? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Electric Shock Prevention Training course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Path​ This exclusive Electric Shock Prevention Training will equip you with effective skills and abilities and help you explore career paths such as  Electrician Handyman Construction worker Module 01: Introduction to Electrical Safety Introduction to Electrical Safety 00:11:00 Module 02: Fundamentals of Electricity Fundamentals of Electricity 00:14:00 Module 03: Electrical Hazards and Risk Assessment Electrical Hazards and Risk Assessment 00:13:00 Module 04: Prevention Strategies and Control Measures Prevention Strategies and Control Measures 00:13:00 Module 05: Electrical Safety Devices and Equipment Electrical Safety Devices and Equipment 00:11:00 Module 06: Emergency Response and First Aid Emergency Response and First Aid 00:10:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Overview of Eating Psychology Course When people make mindful food choices, they can manage compulsive eating behaviours and weight gain and feel more energetic. In this Eating Psychology Course, you'll understand how psychology affects our eating behaviour and how to identify and address unhealthy patterns. The Eating Psychology Course will introduce you to the various psychological connections that affect eating habits. From the easy-to-follow modules, you'll discover the principles of mindful eating to help clients avoid overconsumption and eat food that is nourishing to the body. Moreover, you'll understand the connection between eating and emotions, the impact of food addiction and evidence-based eating disorder treatments. You'll also learn about the interactive approaches to eating psychology and understand how to promote positive body image and self-esteem. Course Preview Learning Outcomes Understand the psychology of eating Familiarise yourself with the various types of eating disorders Learn about the diagnosis and treatments of eating disorders Identify the nutrients that improve mental health Learn how to gain control of emotional eating Discover the principles of integrated medicine Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email Who Should Take this Eating Psychology Course? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Eating Psychology Course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Path​ Eating Psychology Course provides essential skills that will make you more effective in your role. It would be beneficial for any related profession in the industry, such as: Nutritionist Eating Disorder Therapist Health and Wellness Coach Mental Health Counselor Body Image Coach Eating Psychology Consultant Health Education Specialist Module 1: Introduction to Eating Psychology Introduction to Eating Psychology 00:17:00 Module 2: Mindful Eating and Nutrition Mindful Eating and Nutrition 00:16:00 Module 3: Eating Disorders and Disordered Eating Eating Disorders and Disordered Eating 00:18:00 Module 4: Food and Mood Food and Mood 00:15:00 Module 5: Emotional Eating and Food Addiction Emotional Eating and Food Addiction 00:22:00 Module 6: Integrative Approaches to Eating Psychology Integrative Approaches to Eating Psychology 00:11:00 Module 7: Body Image and Self-Esteem Body Image and Self-Esteem 00:14:00 Module 8: Coaching and Professional Practice Coaching and Professional Practice 00:15:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Overview In order to ensure safety and scrutinise everyone who enters through the door, a door supervisor requires a great deal of expertise. So, if you want to seek a career in this area, you must work on yourself first. Our exclusive Door Supervising Training course is the perfect place you can start your training. From the Door Supervising Training course, you will be able to grasp the essentials of this role. The course will teach you the major skills you need for door supervising. Then you will learn the strategies for managing conflict and physical interventions. Further, in the study, you will understand how to ensure health and safety while working. In addition, the course will teach you basic skills to perform first aid treatment. Course Preview Learning Outcomes Acquire the key skills required for door supervising Learn the process of handling conflict in the private security sector Develop the skills required for physical intervention Understand strategies required for ensuring health and safety Build the skills required to perform basic first aid Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email What Skills Will You Learn from This Course? Door Supervising Basic First Aid Who Should Take this Door Supervising Training? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Door Supervising Training course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Door Supervising Training Certification After completing and passing the Door Supervising Training course successfully, you will be able to obtain a Recognised Certificate of Achievement. Learners can obtain the certificate in hard copy at £14.99 or PDF format at £11.99. Career Path​ This exclusive Door Supervising Training course will equip you with effective skills and abilities and help you explore career paths such as  Door Supervisor Security Guard Security Manager Bouncer Module 01: Working Within the Private Security Industry Working Within the Private Security Industry 00:25:00 Module 02: Door Supervising: An Introduction Door Supervising An Introduction 00:40:00 Module 03: Door Supervising Key Skills Door Supervising Key Skills 01:00:00 Module 04: Conflict Management for The Private Security Industry Conflict Management for The 00:30:00 Module 05: Physical Intervention Skills Physical Intervention Skills 00:20:00 Module 06: Health and Safety for the Private Security Professionals Health and Safety for the Private Security Professionals 00:30:00 Module 07: Basic First Aid Techniques Basic First Aid Techniques 00:25:00 Assignment Assignment - Door Supervising 00:00:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Overview Crocheting can not only be a great hobby and also be an excellent income source. Whether you want to crochet to pass your leisure time or sell your products online, our Crochet Masterclass course can be useful. This course is designed to teach you the ABCs of crocheting. Through this course, you will get familiarised with the tools and equipment required for crocheting. Then, you will learn to do different levels of stitching and creating patterns. The course will provide you with effective techniques of crocheting. By the end of the course, you will acquire adequate skills to start your crocheting project. You can use your skills to make different products and start your own business. So, if you are ready to bag this skill set, enrol now! Course Preview Learning Outcomes Get introduced to crocheting equipment and yarn Learn basic to advanced crochet stitches Develop the ability to create different types of patterns Grasp useful crochet techniques Build the competence and confidence to take on crochet projects Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email What Skills Will You Learn from This Course? Crochet Stitches Crochet Patterns Who Should Take This Crochet Masterclass? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Crochet Masterclass Certification After completing and passing the Crochet Masterclass course successfully, you will be able to obtain a Recognised Certificate of Achievement. Learners can obtain the certificate in hard copy at £14.99 or PDF format at £11.99. Career Path​ This exclusive Crochet Masterclass will equip you with effective skills and abilities and help you explore career paths such as  Crochet Teacher Online Business Owner Module 01: Introduction Introduction 00:13:00 Module 02: Equipment For Crochet Equipment for Crochet 00:16:00 Module 03: Know Your Yarn Know Your Yarn 00:18:00 Module 04: Basic Crochet Stitches Basic Crochet Stitches 00:16:00 Module 05: Advance Crochet Stitches Advanced Crochet Stitches 00:13:00 Module0 6: Beginner Patterns Beginner Patterns 00:18:00 Module 07: Crochet Techniques Crochet Techniques 00:32:00 Module 08: Getting Started With Crochet Projects(Part 1) Getting Started with Crochet Projects(Part 1) 00:28:00 Module 09: Getting Started With Crochet Projects(Part 2) Getting Started with Crochet Projects (Part 2) 00:27:00 Assignment Assignment - Crochet For Beginners 00:00:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Overview of Corporate Self Confidence Training Confident employees make great role models in the corporate world. So, unlock the power of self-confidence in business success and thrive in your career by taking this course.  Self-confidence is essential for workers to improve outcomes, job satisfaction, and working relationships. This Corporate Self Confidence Training will teach you how to increase your self-confidence at work and reach new heights in your professional spheres. Training with us, you'll discover the characteristics of high self-confidence and low self-esteem. You'll understand how self-confidence helps leaders accomplish high goals and navigate challenges in the workplace. Again, you'll learn to identify your strengths and accept your weaknesses for personal growth. The course will also teach you how to effectively communicate at work and build respectful relationships. Course Preview Learning Outcomes Learn how to develop self-confidence to boost your career growth Identify the common barriers to confidence and learn how to overcome them Understand the importance of self-confidence in leadership Know how to communicate with confidence Find a detailed guide on improving your physical confidence Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email Who Should Take this Corporate Self Confidence Training? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Corporate Self Confidence Training is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certification After completing and passing the Corporate Self Confidence Training successfully, you will be able to obtain a Recognised Certificate of Achievement. Learners can obtain the certificate in hard copy at £14.99 or PDF format at £11.99. Career Path​ Corporate Self Confidence Training provides essential skills that will make you more effective in your role. It would be beneficial for any related profession in the industry, such as: Team Leader Corporate Trainer Business Development Manager Communications Specialist Executive Manager Module 01: What Is Confidence What Is Confidence 00:12:00 Module 02: Why Corporate Self-Confidence Why Corporate Self-Confidence 00:18:00 Module 03: Confidence Assessment Confidence Assessment 00:08:00 Module 04: Confidently Overcoming Sticking Points Confidently Overcoming Sticking Points 00:06:00 Module 05: Building Self-Confidence Building Respectful Relationships 00:07:00 Module 06: Physical Confidence Physical Confidence 00:09:00 Module 07: Communicating Confidently at Work Communicating Confidently at Work 00:09:00 Module 08: Demonstrating Confidence in the Workplace Demonstrating Confidence in the Workplace 00:14:00 Module 09: Building Respectful Relationships Building Respectful Relationships 00:07:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Overview Cost estimating is vital to the success of any construction project. It involves determining the total budget required to complete a project over a set period of time. This Construction Cost Estimation Course will strengthen your ability to create and maintain a feasible budget for project costs. The Construction Cost Estimation Course will give you valuable insights into construction management, cost estimation and control. Training with us, you'll identify the main types of construction cost estimates and the new aspects of estimating costs. Besides, you'll learn about the various elements and factors influencing cost estimation and the methods of estimating construction costs. You'll also learn the techniques to improve project budget estimation accuracy and understand the concept of construction materials management. Course Preview Learning Outcomes Identify the role of the construction supervisor Explore the steps to estimate the cost of a project Learn how to prepare a bill of quantities in construction Strengthen your knowledge of estimation and the tendering process in construction Understand the importance of materials management Realise the issues confronting material management Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email. Who Should Take this Construction Cost Estimation Course? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Construction Cost Estimation Course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Path​ Construction Cost Estimation Course provides essential skills that will make you more effective in your role. It would be beneficial for any related profession in the industry, such as: Cost Estimator Construction Cost Estimation Consultant Construction Manager Project Manager Quality Assurance Inspector Module 01: Introduction to Construction Management Introduction to Construction Management 00:07:00 Module 02: Cost Estimation Cost Estimation 00:16:00 Module 03: Role of Cost Estimator and New Aspects of Cost Estimation Role of Cost Estimator and New Aspects of Cost Estimation 00:05:00 Module 04: Elements and Factors Influencing Cost Estimation Elements and Factors Influencing Cost Estimation 00:08:00 Module 05: Cost Estimation in Construction Industry Cost Estimation in Construction Industry 00:18:00 Module 06: Cost Management Cost Management 00:09:00 Module 07: Management of Material for construction Management of Material for construction 00:08:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Overview Working in confined spaces is both physically and mentally challenging for the workers. In order to work safely in a closed space, the workers need proper safety training. Our Confined Space Training course can be the ideal training solution.  Through this comprehensive training, you will learn about the laws and regulations regarding working in closed spaces. The course will enhance your knowledge of the risk assessment process. Furthermore, you will be introduced to the proper use of the equipment and be able to take measures in emergency situations.  Whether you are an employer or an employee working in confined spaces this course is perfect for you. It will help you ensure your safety and the safety of your co-workers. Enrol now!  Course Preview Learning Outcomes Learn about the UK law regarding working in confined spaces Grasp the risk assessment process of confined spaces Understand how proper design can ensure safety Familiarise yourself with proper equipment and procedures Get an in-depth understanding of the emergency procedures Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email. What Skills Will You Learn from This Course? Risk Assessment of Confined Spaces Emergency Procedures Equipment use Who Should Take This Confined Space Training? Whether you're an existing practitioner or an aspiring professional, this course is an ideal opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Confined Space Training is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Path​ This exclusive Confined Space Training course will equip you with effective skills and abilities and help you explore career paths such as  Safety Officer Risk Assessor Safety Consultant HR Manager Confined Space Workers Module 01: Emergency Procedures for Confined Spaces Emergency Procedures for Confined Spaces 00:10:00 Module 02: Risk Assessment of Confined Spaces Risk Assessment of Confined Spaces 00:11:00 Module 03: Safety Through Better Design Safety Through Better Design 00:09:00 Module 04: UK Laws for Working in Confined Spaces UK Laws for Working in Confined Spaces 00:10:00 Module 05: Understanding Confined Space Working Understanding Confined Space Working 00:09:00 Module 06: Using the Right Equipment and Procedures Using the Right Equipment and Procedures 00:09:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Overview Confidence is the key to success. Learn how to become a confident individual and attain your personal and professional goals with our Confidence Building Course. This course will help you elevate yourself and get a step closer to success.  Through this course you will master the techniques for assessing your confidence and find out the weak links. Then, you will be able to develop your communication skills. The course will also teach you how to improve your physical confidence and portray a polished image in your workplace. By the end of the course, you will be able to remove the drawbacks in yourself and boost your self-esteem.  So, if you are ready to take on the challenge and bring a positive change in life, enrol now! Course Preview Learning Outcomes Understand the basics of confidence building Learn the process of assessing your confidence Know how to identify your weak points Develop the skills to build physical confidence Grasp the strategies to demonstrate confidence in the workplace Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email. What Skills Will You Learn from This Course? Confidence Building Confidence Assessment Communication Who Should Take This Confidence Building Course? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Confidence Building Course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Path​ This exclusive Confidence Building Course will equip you with effective skills and abilities and help you explore career paths such as  Life Coach Career Coach Manager Trainer Module 01: Understanding Confidence Understanding Confidence 00:15:00 Module 02: Assessing Your Confidence Assessing Your Confidence 00:10:00 Module 03: Identifying Your Sticking Points Identifying Your Sticking Points 00:08:00 Module 04: Building Self-Confidence Building Respectful Relationships 00:09:00 Module 05: Developing Physical Confidence Developing Physical Confidence 00:11:00 Module 06: Communicating Your Confidence Communicating Your Confidence 00:11:00 Module 07: Demonstrating Confidence in the Workplace Demonstrating Confidence in the Workplace 00:17:00 Module 08: Building Respectful Relationships Building Self-Confidence 00:15:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Overview Good communication skills can take you a long way in both your personal and professional life. You can work on your communication skills and take it to the next level with our exclusive Communication Skills Training course. This course is designed to show you the tips and tricks of effective communication. Through this course you will be able to improve your speaking skills. The course will demonstrate the power of storytelling and how you can use it. In addition, you will get a clear understanding of effective use of body language This course will also teach you the communication skills that will assist you to ace your job interview. You will also acquire the confidence required for public speaking. So, if you wish to enhance your communication skills, join today! Course Preview Learning Outcomes Grasp the techniques of effective communication Improve your speaking skills Understand the power of storytelling and how it can help in life Grasp the significance of body language for effective communication Grab the communication skills that will help you in job interviews Build competence and confidence in public speaking Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email What Skills Will You Learn from This Course? Effective communication Public Speaking Who Should Take This Communication Skills Training Course? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Communication Skills Training is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Communication Skills Training Certification After completing and passing the Communication Skills Training successfully, you will be able to obtain a Recognised Certificate of Achievement. Learners can obtain the certificate in hard copy at £14.99 or PDF format at £11.99. Career Path​ This exclusive Communication Skills Training will equip you with effective skills and abilities and help you explore career paths such as  Public Speaker Influencer Manager Team Leader Module 01: Effective Communication Effective Communication 00:42:00 Module 02: How To Talk To Anyone How to Talk to Anyone 00:42:00 Module 03: Power Of Storytelling Power of Storytelling 00:50:00 Module 04: Becoming An Influencer Becoming an Influencer 00:31:00 Module 05: Importance Of Body Language Importance of Body Language 00:27:00 Module 06: Communication Skills For Job Interviews Communication Skills for Job Interviews 00:29:00 Module 07: Public Speaking Public Speaking 00:32:00 Assignment Assignment - Complete Communication Skills Master Class For Life 00:00:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Overview Successful complaint management means satisfied customers, which results in increased sales. Thus, proper complaint management can turn the situation in favour of the business. Master the strategies of complaints management with our exclusive Customer Care Complaints Management course. In this course you will understand the process of building rapport and trust with the customers. The modules will show you how you can establish effective communication with the customers. In addition, you will learn about different types of customers and be able to handle their complaints with expertise. The course will also focus on compliant prevention and service recovery. So, if you desire to take your customer service skills to the next level and increase your employability, join today! Course Preview Learning Outcomes Understand how to build trust with your customer Develop the skills required for effective communication Learn how to deal with different types of customers Know the strategies to resolve customer-centric complaints Grasp the techniques of customer-compliant prevention and service recovery Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email. What Skills Will You Learn from This Course? Communication Complaint Management Complaint Prevention Who Should Take This Customer Care Complaints Management Course? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Customer Care Complaints Management course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Path​ This exclusive Customer Care Complaints Management course will equip you with effective skills and abilities and help you explore career paths such as  Customer Care Executive Customer Service Manager Call Center Executive Module 01: Complaints & Customer Value Complaints & Customer Value 00:14:00 Module 02: Building Rapport & Trust Building Rapport & Trust 00:11:00 Module 03: Effective Communication Effective Communication 00:13:00 Module 04: Handling Various Customer Types Handling Various Customer Types 00:13:00 Module 05: Customer-Centric Complaint Resolution Customer-Centric Complaint Resolution 00:14:00 Module 06: Proactive Complaint Prevention and Service Recovery Proactive Complaint Prevention and Service Recovery 00:14:00 Module 07: Advanced Technology and Tools in Customer Care Advanced Technology and Tools in Customer Care 00:22:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00