4798 Courses

Overview of Office Admin & Receptionist Becoming an office administrator or receptionist is an excellent entry point into the professional workforce. With over 1.5 million administrative and secretarial jobs in the UK, the demand for organised and personable admins to manage office tasks and assist staff continues rising. This comprehensive Office Admin & Receptionist course prepares you to thrive in these in-demand roles through industry-relevant training in key areas like communication etiquette, scheduling, customer service, business writing, and time management. Gain the skills and knowledge to become a confident, reliable, and exceptional administrative professional equipped to excel in any office environment. Ready to compose your career symphony? Enrol today and unlock the rewarding world of Office Administration & Receptionism! This Office Admin & Receptionist Course will help you to learn: Demonstrate effective communication and customer service skills required of a receptionist. Manage schedules and bookings and arrange travel and events. Follow best practices for phone, mail, filing, and other administrative duties. Represent the company and assist management professionally. Implement time management and organisational strategies effectively. Implement time management and organisational strategies effectively. Apply business writing principles through correspondence and other documents. This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Office Admin & Receptionist. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-To-One Support from a Dedicated Tutor Throughout Your Course. Study Online — Whenever and Wherever You Want. Instant Digital/ PDF Certificate. 100% Money Back Guarantee. 12 Months Access. Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion – Digital / PDF Certificate After completing the Office Admin & Receptionist course, you can order your CPD Accredited Digital/ PDF Certificate for £5.99. Certificate of Completion – Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. Shipping Charges: Inside the UK: £3.99 International: £10.99 Who Is This Course for? Career Changers: Seeking a fresh start in a dynamic field? This course equips you with the skills to excel in diverse office environments. School Leavers: Eager to kickstart your professional journey? Build a strong foundation with industry-relevant skills and knowledge. Upskillers: Looking to add polish and efficiency to your existing skillset? This course empowers you to take your career to the next level. Ambitious Individuals: Whether you dream of climbing the corporate ladder or setting up your office, this course provides the tools to succeed. Requirements You don’t need any educational qualification or experience to enrol in the Office Admin & Receptionist course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path Receptionist - £18K to £22K per year. Administrative Assistant - £20K to £28K per year. Executive Assistant - £25K to £40K per year. Office Manager - £28K to £45K per year. Personal Assistant - £30K to £50K per year.

Self-esteem and assertiveness are two essential skills for life success. None of your life's judgments is more important than what you make about yourself. Without some sense of self-worth, life can be extremely painful and unforgiving. Through this Self Esteem & Assertiveness Skill Course, you will learn some techniques that can dramatically change how you feel about yourself and how you approach the world to get what you want. A healthy self-esteem is necessary for growth and success. So, If you want to gain a solid and compact understanding of this topic and advance your career, this industry-standard, thorough Self Esteem & Assertiveness Skill Course is a good place to start. This comprehensive Self Esteem & Assertiveness Skill Course is designed to help delegates overcome these challenges on both a personal and professional level. This excellent course teaches delegates how to "be all they can be" both inside and outside of the working place. Delegates will learn to recognize their own "behavioral styles" as well as the behavioral styles of others, gaining insight into how they can influence, connect, and have a positive impact on relationships and situations both inside and outside of the workplace. This Self Esteem & Assertiveness Skill Course course will assist you in the process of personal growth by making you more aware of who you are, what you do in this Assertiveness and Self Esteem Development field, and the effects it has on others. Move past your fears, shyness, self-doubt, and negativity. Increase your self-esteem, improve your ability to influence others, and take action that will change your life for the better! Self-esteem & assertiveness are essential components of living a happy and successful life. Building assertiveness and self-esteem are essential for professional success. However, it is impossible to advance in your career without adequate training and guidance. And this Self Esteem & Assertiveness Skill Course is perfect for you in this regard. Learning Outcomes After completing Self Esteem & Assertiveness Skill course, the learner will be able to: Understand the fundamentals of self-esteem. Understand the fundamentals of assertiveness. Understand the importance of assertive communication. Understand the four basic styles of communication. Know how to respond to criticism. Gain a solid understanding of the XYZ formula for effective assertive communication. Gain in-depth knowledge of assertiveness in the workplace. Why Choose Self Esteem & Assertiveness Skill Course Bundle from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Self Esteem & Assertiveness Skill Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Course. ***Courses are included in this Self Esteem & Assertiveness Skill Course Course 01: Self Esteem & Assertiveness Skill Course 02: Workplace Stress Management Course 03: Networking Skills Training ***Other Benefits of this Course Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the Self Esteem & Assertiveness Skill course ] This comprehensive and accurate Self Esteem & Assertiveness Skill Course is an excellent place to start your career. You will gain a practical and theoretical understanding of this course, which will help you stand out from the competition and increase your earning potential in no time. So, once you've finished this exceptional Self Esteem & Assertiveness Skill Course, you'll have the practical knowledge and skills to pursue a variety of career opportunities in the field of assertiveness and self-esteem. After completing this Self Esteem & Assertiveness Skill Course, you'll be ready to take on any challenge and start your career in your desired industries/sectors by developing your skills. This Self Esteem & Assertiveness Skill Course will also improve your existing skills by taking them to the next level and providing up-to-date knowledge for facing tomorrow's challenges. This Self Esteem & Assertiveness Skill Course allows you to monetise your skills and makes success much easier. This course is appropriate for both full-time and part-time students and can be completed at your own pace. Our Self Esteem & Assertiveness Skill Course is the ideal one-stop solution for you to manage stress and develop persistence in your Assertiveness and Self Esteem Development work. Simply enroll in our Self Esteem & Assertiveness Skill Course, and we will take care of the rest. Detailed course curriculum *** Self Esteem & Assertiveness Skill *** Module 1: Understanding Self Esteem Defining Self-Esteem Signs of Low and High Self-Esteem What Causes Low Self-esteem? How is Low Self-esteem Related to Mental Health? Strategies to Build Healthy Self-Esteem How to Increase Your Self-esteem? What Can Friends and Family Do Help? Module 2: Understanding Assertiveness What is Assertiveness? The Origins of Assertiveness The Assertive Journey The Confidence Lane The Four Basic Styles of Communication Assertiveness vs. Aggressiveness Assertiveness vs. Passiveness Assertive Styles With Body Language Responding to Criticism Module 3: Assertiveness in Communication Assertive Communication Importance of Assertive Communication Outcomes & Benefits of Assertiveness Important Facts About Assertiveness Facets of Assertiveness XYZ Formula for Effective Assertive Communication Applications of Assertiveness Module 4: Assertiveness in Workplace Managing Assertively Assertive Roles at Work Managing Workplace Conflict 'I' Messages or 'I' Statements Social Confidence ------------------------- ***Free Courses: ------------------------- ***Workplace Stress Management*** Course Curriculum Module 01: Workplace Stress Module 02: Rational and Irrational Beliefs Module 03: The ABC Framework of REBT Module 04: Cognitive Therapy (CT) Module 05: Cognitive Behavioural Therapy (CBT) in the Workplace Module 06: Conclusion ------------------------- ***Networking Skills Training*** Course Curriculum Module 01: An Overview of Networking Module 02: Preparing to Network Module 03: Overall Process of a Conversation Module 04: Following Up Connections ------------------------- Assessment Method After completing each module of the Self Esteem & Assertiveness Skill, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Self Esteem & Assertiveness Skill, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This course is ideal for anyone who wants to understand why Self Esteem and Assertiveness skills are important, how to develop and improve them, and how to advance their career. Including: Managers Team Leaders Office Executives Office Administrators Employees Business people Secretaries Receptionists Requirements There are no specific requirements for Self Esteem & Assertiveness Skill because it does not require any advanced knowledge or skills. Career path This course will help you move forward in your career by providing you with relevant information, skills, and a certificate of completion. You can expect to be significantly closer to achieve your goals after successfully completing this Self Esteem & Assertiveness Skill course. It's also securing the job you want, getting the promotion you deserve, or starting the business of your dreams. Certificates Certificate of completion Digital certificate - Included

Self-esteem and assertiveness are two essential skills for life success. None of your life's judgments is more important than what you make about yourself. Without some sense of self-worth, life can be extremely painful and unforgiving. Through this Assertiveness and Self-Esteem Course, you will learn some techniques that can dramatically change how you feel about yourself and how you approach the world to get what you want. A healthy self-esteem is necessary for growth and success. So, If you want to gain a solid and compact understanding of this topic and advance your career, this industry-standard, thorough Assertiveness and Self-Esteem Course is a good place to start. This comprehensive Assertiveness and Self-Esteem Course is designed to help delegates overcome these challenges on both a personal and professional level. This excellent course teaches delegates how to "be all they can be" both inside and outside of the working place. Delegates will learn to recognize their own "behavioral styles" as well as the behavioral styles of others, gaining insight into how they can influence, connect, and have a positive impact on relationships and situations both inside and outside of the workplace. This Assertiveness and Self-Esteem Course course will assist you in the process of personal growth by making you more aware of who you are, what you do in this Assertiveness and Self Esteem Development field, and the effects it has on others. Move past your fears, shyness, self-doubt, and negativity. Increase your self-esteem, improve your ability to influence others, and take action that will change your life for the better! Self-esteem & assertiveness are essential components of living a happy and successful life. Building assertiveness and self-esteem are essential for professional success. However, it is impossible to advance in your career without adequate training and guidance. And this Assertiveness and Self-Esteem Course is perfect for you in this regard. Learning Outcomes After completing Assertiveness and Self-Esteem Bundle course, the learner will be able to: Understand the fundamentals of self-esteem. Understand the fundamentals of assertiveness. Understand the importance of assertive communication. Understand the four basic styles of communication. Know how to respond to criticism. Gain a solid understanding of the XYZ formula for effective assertive communication. Gain in-depth knowledge of assertiveness in the workplace. Why Choose Assertiveness and Self-Esteem Bundle Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Assertiveness and Self-Esteem Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Course. ***Courses are included in this Assertiveness and Self-Esteem Bundle Course Course 01: Assertiveness and Self-Esteem Course 02: Workplace Stress Management Course 03: Networking Skills Training ***Other Benefits of this Bundle Course Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate will provide as soon as completing the Assertiveness and Self-Esteem course ] This comprehensive and accurate Assertiveness and Self-Esteem Course is an excellent place to start your career. You will gain a practical and theoretical understanding of this course, which will help you stand out from the competition and increase your earning potential in no time. So, once you've finished this exceptional Assertiveness and Self-Esteem Course, you'll have the practical knowledge and skills to pursue a variety of career opportunities in the field of assertiveness and self-esteem. After completing this Assertiveness and Self-Esteem Course, you'll be ready to take on any challenge and start your career in your desired industries/sectors by developing your skills. This Assertiveness and Self-Esteem Course will also improve your existing skills by taking them to the next level and providing up-to-date knowledge for facing tomorrow's challenges. This Assertiveness and Self-Esteem Course allows you to monetise your skills and makes success much easier. This course is appropriate for both full-time and part-time students and can be completed at your own pace. Our Assertiveness and Self-Esteem Course is the ideal one-stop solution for you to manage stress and develop persistence in your Assertiveness and Self Esteem Development work. Simply enroll in our Assertiveness and Self-Esteem Course, and we will take care of the rest. Detailed course curriculum *** Assertiveness and Self-Esteem*** Module 1: Understanding Self Esteem Defining Self-Esteem Signs of Low and High Self-Esteem What Causes Low Self-esteem? How is Low Self-esteem Related to Mental Health? Strategies to Build Healthy Self-Esteem How to Increase Your Self-esteem? What Can Friends and Family Do Help? Module 2: Understanding Assertiveness What is Assertiveness? The Origins of Assertiveness The Assertive Journey The Confidence Lane The Four Basic Styles of Communication Assertiveness vs. Aggressiveness Assertiveness vs. Passiveness Assertive Styles With Body Language Responding to Criticism Module 3: Assertiveness in Communication Assertive Communication Importance of Assertive Communication Outcomes & Benefits of Assertiveness Important Facts About Assertiveness Facets of Assertiveness XYZ Formula for Effective Assertive Communication Applications of Assertiveness Module 4: Assertiveness in Workplace Managing Assertively Assertive Roles at Work Managing Workplace Conflict 'I' Messages or 'I' Statements Social Confidence ------------------------- ***Other Courses: ------------------------- ***Workplace Stress Management*** Course Curriculum Module 01: Workplace Stress Module 02: Rational and Irrational Beliefs Module 03: The ABC Framework of REBT Module 04: Cognitive Therapy (CT) Module 05: Cognitive Behavioural Therapy (CBT) in the Workplace Module 06: Conclusion ------------------------- ***Networking Skills Training*** Course Curriculum Module 01: An Overview of Networking Module 02: Preparing to Network Module 03: Overall Process of a Conversation Module 04: Following Up Connections ------------------------- Assessment Method After completing each module of the Assertiveness and Self-Esteem, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for Assertiveness and Self-Esteem course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Assertiveness and Self-Esteem is ideal for anyone who wants to understand why Self Esteem and Assertiveness skills are important, how to develop and improve them, and how to advance their career. Including: Managers Team Leaders Office Executives Office Administrators Employees Business people Secretaries Receptionists Requirements There are no specific requirements for Assertiveness and Self-Esteem because it does not require any advanced knowledge or skills. Students who intend to enrol in Assertiveness and Self-Esteem must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path This course will help you move forward in your career by providing you with relevant information, skills, and a certificate of completion. You can expect to be significantly closer to achieve your goals after successfully completing this Assertiveness and Self-Esteem course. It's also securing the job you want, getting the promotion you deserve, or starting the business of your dreams. Certificates Certificate of completion Digital certificate - Included

A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This Medical Receptionist and Secretary Diploma course will teach you about the medical secretarial profession and the skills needed to do the job successfully. This course will teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive Medical Receptionist and Secretary Diploma course will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Learning Outcomes After completing thiscourse, learner will be able to: Understand the fundamentals of the National Health Service. Understand the roles and responsibilities of a medical secretary. Know how to organise schedules and manage appointment systems. Gain a clear understanding of the Law, Ethics and Medicine. Gain a thorough understanding of the effective filing system in medical offices. Familiarise yourself with the concept of patient confidentiality and its dos and don'ts. Become skilled at controlling and ordering stocks and supplies. Gain in-depth knowledge of Medical Terminology and Clinical Aspects. Know the importance of health and safety in the healthcare sector. Have a solid understanding of Complementary Medicine Why Choose Medical Receptionist Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. This Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this course. **Courses are included in this Medical Receptionist and Secretary Diploma Course Course 01: Medical Receptionist and Secretary Diploma Course 02: Report Writing Course Course 03: Level 4 Time Management Course ***Others Included of Medical Receptionist and Secretary Diploma Course Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Medical Receptionist and Secretary Diploma Course: Module 1: The National Health Service History Structure of the NHS The NHS Plan Resource Allocation Delivering Care Mental Health Services Public Health The NHS, the Regions and Devolution Module 2: Patient (Customer) Care The Medical Receptionist Putting Patient First Complaints Within the Health Service The Complaints Procedure Patient and Public Involvement Patient's Rights Access to Health Care Total Quality in Medical Practice Customer Care: Involving Patients and the Public Module 3: Communication Report Writing Electronic Mail & Mobile Phones: Text Messages Telephone Skills People Skills - Face to Face Meeting Performance Review & Counselling The Practice Leaflet & Hospital Information Leaflets Networking Module 4: Law, Ethics and Medicine Medical Ethics and Etiquette Doctor's Duties Patient's Right The Regulatory Bodies and Their Role Legal Aspects Certification Health and Safety at Work Module 5: Health & Safety in a Clinical Environment First Aid at Work Hazardous Substances The NHS National Patient Safety Agency (NPSA) Hepatitis & AIDS Fire Precautions Clinical Risk Management Coping With Aggression & Violence Module 6: Practical Reception Skills in General Practice Record Keeping and General Administration Information Technology Module 7: The Hospital Service The Patient's Route Through the Hospital Outpatient Appointments Admissions from the Waiting List Accident and Emergency Admissions Home From Hospital Support Day Cases and Ward Attendees Hospital Team Clinical Audit Star Ratings What is a Medical Record? Cases Notes Master Index Filing Room or Records Library Medical Records Procedure for Departments Retention of Records Destruction of Medical Records The Role of the Secretary in the Hospital Module 8: Private Medicine Private Clinic or Hospital The Secretary In Private Practice Module 9: Forms, Fees and Finances in General Practises Contracting Finance Practice Income Scotland Wales Northern Ireland Module 10: Using Information Technology Computers in General Practice Electronic Medicine Computers in Hospitals Maintaining Security Module 11: Medical Terminology and Clinical Aspects Pathology and X-ray Examinations Prescribing and Drugs Nurse Prescribing New Developments in Pharmacy Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Audit Health Economics and Cost-effective Medicine Private Finance Initiative Clinical Governance National Institute for Clinical Excellence (NICE) National Clinical Assessment Service (NCAS) National Service Framework (NSF) Patient Surveys Module 13: Complementary Medicine Acupuncture Alexander Technique Aromatherapy Chiropractic Homoeopathy Hydrotherapy Hypnotherapy Osteopathy Reflexology ------------------- ***GIFT Courses: ------------------- ***Report Writing Course*** Module 01: Introduction to Report Writing Module 02: The Basics of Business Report Writing Module 03: The Practical Side of Report Writing (Part-1): Preparation & Planning Module 04: The Practical Side of Report Writing (Part-2): Collecting and Handling Information Module 05: The Practical Side of Report Writing (Part-3): Writing and Revising Report Module 06: The Creative Side of Report Writing (Part -1): A Style Guide to Good Report Writing Module 07: The Creative Side of Report Writing (Part -2): Improving the Presentation of Your Report Module 08: Developing Research Skills Module 09: Developing Creativity & Innovation Module 10: Develop Critical Thinking Skills Module 11: Interpersonal Skill Development ------------------- ***Level 4 Time Management Course*** Module 1: Basics of Time Management Module 2: Prioritise Your Time Module 3: Organise Your Time Module 4: Using Your Time Efficiently Module 5: Time Management in the Workplace Module 6: Time Management For Students Module 7: Time Management Software Module 8: Create a Value-Based Time Management Plan ------------------ Assessment Method After completing each module of the Medical Receptionist and Secretary Diploma, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Medical Receptionist and Secretary Diploma course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Medical Receptionist and Secretary Diploma course is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. Requirements There are no specific requirements for this Medical Receptionist and Secretary Diploma course because it does not require any advanced knowledge or skills. Students who intend to enrol in this Medical Receptionist and Secretary Diploma course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path After completing this Medical Receptionist and Secretary Diploma, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities, including - Medical Receptionist Medical Secretary Healthcare Administrator GP Receptionist Patient Coordinator Certificates Certificate of completion Digital certificate - Included

A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This Medical Receptionist & Secretary course will teach you about the medical secretarial profession and the skills needed to do the job successfully. This course will teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive Medical Receptionist & Secretary course will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Learning Outcomes After completing this course, learner will be able to: Understand the fundamentals of the National Health Service. Understand the roles and responsibilities of a medical secretary. Know how to organise schedules and manage appointment systems. Gain a clear understanding of the Law, Ethics and Medicine. Gain a thorough understanding of the effective filing system in medical offices. Familiarise yourself with the concept of patient confidentiality and its dos and don'ts. Become skilled at controlling and ordering stocks and supplies. Gain in-depth knowledge of Medical Terminology and Clinical Aspects. Know the importance of health and safety in the healthcare sector. Have a solid understanding of Complementary Medicine Why Choose Medical Receptionist & Secretary Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Medical Receptionist & Secretary Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this course. **Courses are included in this Medical Receptionist & Secretary Course Course 01: Medical Receptionist & Secretary Course 02: Dealing With Difficult People Course 03: Report Writing Course ***Others Included of Medical Receptionist & Secretary Course Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Medical Receptionist & Secretary Course: Module 1: The National Health Service History Structure of the NHS The NHS Plan Resource Allocation Delivering Care Mental Health Services Public Health The NHS, the Regions and Devolution Module 2: Patient (Customer) Care The Medical Receptionist Putting Patient First Complaints Within the Health Service The Complaints Procedure Patient and Public Involvement Patient's Rights Access to Health Care Total Quality in Medical Practice Customer Care: Involving Patients and the Public Module 3: Communication Report Writing Electronic Mail & Mobile Phones: Text Messages Telephone Skills People Skills - Face to Face Meeting Performance Review & Counselling The Practice Leaflet & Hospital Information Leaflets Networking Module 4: Law, Ethics and Medicine Medical Ethics and Etiquette Doctor's Duties Patient's Right The Regulatory Bodies and Their Role Legal Aspects Certification Health and Safety at Work Module 5: Health & Safety in a Clinical Environment First Aid at Work Hazardous Substances The NHS National Patient Safety Agency (NPSA) Hepatitis & AIDS Fire Precautions Clinical Risk Management Coping With Aggression & Violence Module 6: Practical Reception Skills in General Practice Record Keeping and General Administration Information Technology Module 7: The Hospital Service The Patient's Route Through the Hospital Outpatient Appointments Admissions from the Waiting List Accident and Emergency Admissions Home From Hospital Support Day Cases and Ward Attendees Hospital Team Clinical Audit Star Ratings What is a Medical Record? Cases Notes Master Index Filing Room or Records Library Medical Records Procedure for Departments Retention of Records Destruction of Medical Records The Role of the Secretary in the Hospital Module 8: Private Medicine Private Clinic or Hospital The Secretary In Private Practice Module 9: Forms, Fees and Finances in General Practises Contracting Finance Practice Income Scotland Wales Northern Ireland Module 10: Using Information Technology Computers in General Practice Electronic Medicine Computers in Hospitals Maintaining Security Module 11: Medical Terminology and Clinical Aspects Pathology and X-ray Examinations Prescribing and Drugs Nurse Prescribing New Developments in Pharmacy Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Audit Health Economics and Cost-effective Medicine Private Finance Initiative Clinical Governance National Institute for Clinical Excellence (NICE) National Clinical Assessment Service (NCAS) National Service Framework (NSF) Patient Surveys Module 13: Complementary Medicine Acupuncture Alexander Technique Aromatherapy Chiropractic Homoeopathy Hydrotherapy Hypnotherapy Osteopathy Reflexology ------------------- ***GIFT Courses: ------------------- ***Dealing With Difficult People*** Module 01: Difficult People and Their Difficult Behaviour Module 02: Communicating With Difficult People Module 03: Standing Up to Difficult People Module 04: A Quick Guide to the Seven Classically Difficult Types Module 05: Dealing with Bosses Who Drive You Barmy Module 06: Colleagues to Throttle Module 07: Dealing With Impossible People Module 08: The Temper Tantrum Type ------------------- ***Report Writing Course*** Module 01: Introduction to Report Writing Module 02: The Basics of Business Report Writing Module 03: The Practical Side of Report Writing (Part-1): Preparation & Planning Module 04: The Practical Side of Report Writing (Part-2): Collecting and Handling Information Module 05: The Practical Side of Report Writing (Part-3): Writing and Revising Report Module 06: The Creative Side of Report Writing (Part -1): A Style Guide to Good Report Writing Module 07: The Creative Side of Report Writing (Part -2): Improving the Presentation of Your Report Module 08: Developing Research Skills Module 09: Developing Creativity & Innovation Module 10: Develop Critical Thinking Skills Module 11: Interpersonal Skill Development ------------------ Assessment Method After completing each module of the Medical Receptionist & Secretary, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Medical Receptionist & Secretary course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Medical Receptionist & Secretary course is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. Requirements There are no specific requirements for this Medical Receptionist & Secretary course because it does not require any advanced knowledge or skills. Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path After completing this Medical Receptionist & Secretary, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities, including - Medical Receptionist Medical Secretary Healthcare Administrator GP Receptionist Patient Coordinator Certificates Certificate of completion Digital certificate - Included

Have you ever thought about the reasons why people behave and think in various ways? Do you understand how human psychology changes as they become older? Discover these secrets in the specialised course on Psychology Training. We are concerned about the progression of your career. Therefore, after conducting extensive studies and consulting with experienced personnel, we formulated this outstanding course to improve your pertinent skills. In this easy-to-digest Psychology course, you will get exclusive training, which will enable you to stand out in this competitive market. However, the Psychology course covers all of the recent materials in order to keep you up to date with the job market and make you a good fit for your career. This top-notch Psychology course curriculum comprises basic to advanced levels of modules that will increase your skill sets. After completing this Psychology Programme, you will attain the productivity to succeed in your organisation. So, if you are eager to see yourself in a gratifying career, then enrol in our Psychology course today! What will make you stand out? On completion of this online Psychology course, you will gain the following: CPD QS Accredited After successfully completing the Psychology Course, you will receive a FREE PDF Certificate as evidence of your newly acquired abilities. Lifetime access to the whole collection of learning materials. The online test with immediate results You can study and complete the Psychology course at your own pace. Study for the course using any internet-connected device, such as a computer, tablet, or mobile device. The substantial Psychology is designed to help you demonstrate the preliminary to the in-depth level of learning regarding this topic. Moreover, you will be provided with the most knowledgeable and informative modules for your lifetime by enrolling in this course just once. Furthermore, as you proceed through the modules of this course, you will discover the fundamentals of Psychology and explore the key topics. Therefore, reinforce your knowledge and furnish your skills by enrolling in our Psychology course. Take one step closer to achieving your goal. Show off your new skills with a certificate of completion Once you complete the Psychology course, you will be eligible to request a digital certificate for free. For Printed Transcript & Hardcopy Certificate- 4.99 GBP (Inside the UK Postal Fee) 8.99 GBP (International Delivery Fee) CPD 10 CPD hours / points Accredited by CPD Quality Standards Module 01: Perspectives in Psychology 1:00:29 1: What is Psychology Preview 07:47 2: The Biological Approach 10:01 3: Behaviourist and Cognitive Approaches 09:50 4: Person-Centred Approaches 08:21 5: Research Methods in Psychology 11:55 6: Debates in Psychology 12:35 Module 02: Social Psychology 28:33 7: Social Influence Compliance, Obedience and Conformity 10:10 8: Social Cognition 08:33 9: Applied Social Psychology 09:50 Module 03: Cognitive Psychology and Its Applications 1:10:13 10: Perception 09:42 11: Attention 07:16 12: Remembering (Memory) 09:38 13: Forgetting (Memory) 07:26 14: Language 10:22 15: Thinking (Cognition) 07:09 16: Attitudes 09:42 17: Problem-Solving and Artificial Intelligence 08:58 Module 04: Child Development 33:01 18: Issues in Child Development 05:23 19: Cognitive Development 06:50 20: The Development of Language and Communication 06:08 21: Social Perception (Interpersonal Perception) 05:33 22: Moral Development 09:07 Module 05: The Psychology of Atypical (Abnormal) Behaviour 19:38 23: The definition and Diagnosis of Atypical (Abnormal) Behaviour 06:44 24: Treatments of atypical (abnormal) behaviour 07:26 25: Emotional disorders 05:28 Module 06: Research Methods 21:28 26: Research Methods 06:21 27: Research Issues 06:03 28: Data Analysis 06:42 29: Thank You Good Bye 02:22 Assignment - Psychology Training 03:00 30: Assignment On Psychology Training 03:00 PDF Who is this course for? Is This Psychology Course the Right Option for You? This course is recommended for anyone who is interested in learning more about this topic. You'll learn the fundamental ideas and gain a comprehensive understanding of the topic by taking this Psychology course Requirements Without any formal requirements, you can delightfully enrol in this Psychology course. Career path The aim of this exclusive Psychology course is to help you toward your dream career. So, complete this Psychology course and enhance your skills to explore opportunities in relevant areas: Psychiatrist - (£28,243 to £32,68 ) Neuropsychologist - (£19,051 to £61,052 ) Clinical psychologist - (£47,126 to £63,862) Forensic psychologist - (£27,021 to £34,461) Sports psychologists - (£20K to £22K)

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Our comprehensive course is designed to provide you with the necessary skills and knowledge to excel in your field. Developed by professionals with years of experience, this course is perfect for anyone looking to kick start their career or advance their skills. It features an audio-visual presentation and easy-to-learn modules, allowing for a self-paced learning experience. Our expert online support team is available during weekdays to assist you throughout the course. Learning Outcomes Upon completion of the course, you will be able to: Understand the fundamentals and its applications. Develop the necessary skills to succeed in the field . Apply your newly acquired knowledge to real-world scenarios. Create effective and efficient solutions for relevant topics. Enhance your employability and career prospects. It is designed to provide you with the knowledge needed to stand out in the competitive job market. With lifetime access to course materials and the ability to learn at your own pace, this course is the perfect opportunity to improve your skills and advance your career. You can learn at your own pace, from the comfort of your home, as all course materials are accessible online at any time. Why Choose Us? Lifetime access to course materials Full tutor support is available Monday through Friday for all courses Learn essentials skills at your own pace from the comfort of your home Gain a thorough understanding of the course Access informative video modules taught by expert instructors 24/7 assistance and advice available through email and live chat Study the course on your computer, tablet, or mobile device Improve your chances of gaining professional skills and earning potential by completing the course. Why should you study this course? The course offers a comprehensive introduction to the subject matter and provides a solid foundation for further study. It will also help students to gain knowledge and skills that can be applied in their professional or personal life. Assessment The course includes a series of quizzes that will test your understanding and retention of the material covered in the course. The quizzes will help you to identify areas where you may need further practice, and you will have the opportunity to review the course materials as needed. Upon successfully passing the final quiz, you will be able to order your certificate of achievement. Career Path The course is designed to equip you with the skills and knowledge you need to succeed in the field. After completing the course, you will be able to pursue a variety of career opportunities in different industries. Course Content Healthcare Nursing Assistant Level 3 Diploma Module 01. Introduction Module 02. Working in Different Healthcare Settings Module 03. Legal, Professional Standards and Ethical Aspects Module 04. Effective Communication Module 05. Health and Safety Module 06. Hygiene Module 07. Infection Control Module 08. Medical and Surgical Asepsis Module 09. Understanding Immune System Module 10. Health and Safety Responsibilities

About Course Elevate Your Copywriting Skills to Persuasive Excellence with Advanced Copywriting Master the art of captivation with language and create distinctive, memorable promotions that drive results. In the world of marketing, words are your most powerful tools. With the right words, you can capture attention, arouse interest, and ultimately persuade your audience to take action. But crafting truly compelling copy requires more than just basic grammar and syntax. It demands an understanding of human psychology, the nuances of language, and the ability to weave your message into a captivating narrative. In this comprehensive Advanced Copywriting course, you will delve into the depths of persuasive writing and discover the secrets to creating copy that truly resonates with your target audience. Led by experienced copywriter, author, and marketing coach Marcia Yudkin, you will gain mastery over 25 advanced copywriting techniques that will transform your writing from ordinary to extraordinary. What You'll Learn: Harness the Power of Creative Wording: Master techniques like unexpected metaphors, sensory detail, and strategic teasing to ignite curiosity, earn trust, and spark a desire for your offerings. Avoid Creative Pitfalls: Learn to identify and avoid missteps that can misdirect, baffle, or overwhelm your readers, ensuring your message is delivered with clarity and impact. Gain Real-World Insights: Analyze 239 examples from actual marketing copy, spanning high-tech, small-business, and consumer brands, to solidify your understanding of effective and ineffective approaches. Explore a Comprehensive Toolkit: Discover a wide range of advanced techniques, including:The art of exaggeration without overstepping into hypeUsing comedic elements to delight and engage your audienceEmploying musicality in language to evoke emotions and convey sensationsHarnessing the power of questions to pique curiosity and encourage engagementUnleashing the power of vivid description to stimulate imaginations and drive salesDifferentiating metaphors from mixed metaphors for clear and effective communicationUnderstanding the importance of audience awareness in crafting persuasive copyUtilizing curiosity to captivate readers beyond bullet pointsEmploying the 'dimensionalizing difference' to clarify complex ideasDiscovering an often-overlooked ingredient that boosts credibility and strengthens your pitchRevitalizing predictable phrases with fresh perspectivesUnderstanding the power of twos and threes in specific techniquesRecognizing and harnessing the power of contrastApplying criteria for refining and polishing your final drafts Why This Course is Different: Plain English Explanations: Unlike other courses that rely on obscure terminology, Advanced Copywriting breaks down complex concepts into easy-to-understand explanations, ensuring you grasp the essence of each technique. Thorough Coverage: Rather than focusing on a few select techniques, this course delves into a comprehensive range of 25 advanced copywriting methods, providing you with a well-rounded arsenal of persuasive writing tools. Real-World Examples: Instead of relying on literary quotes, Advanced Copywriting draws from actual marketing copy, providing you with practical examples of how these techniques are applied in real-world scenarios. Unparalleled Depth: With over 200 short passages illustrating effective and ineffective copywriting practices, you'll gain a deep understanding of how to apply these techniques successfully. Who Should Enroll: Aspiring Copywriters: Elevate your copywriting skills from beginner to expert and learn the art of crafting compelling, persuasive copy that drives results. Seasoned Copywriters: Expand your repertoire of copywriting techniques and refine your skills to create even more impactful marketing materials. Marketers: Gain a deeper understanding of the power of words and how to effectively communicate your brand's message to your target audience. Business Owners: Learn how to create high-converting marketing materials that attract customers, generate leads, and boost sales. Enroll Today and Transform Your Copywriting Skills: Elevate your copywriting skills to new heights and become a master of persuasive writing. With Advanced Copywriting, you'll gain the knowledge and tools necessary to create captivating copy that resonates with your audience and drives results for your business. What Will You Learn? Understand how to use words creatively to attract and persuade customers Know 25 different word crafting techniques to attract attention, explain and trigger sales Get plenty of practice recognizing and assessing attempted creative word uses Have a library of 200+ vivid, real-world business examples to refer to in the future Course Content Introduction Course Preview Creative Techniques: Surprise Introduction Unexpected, Vivid Words Exaggeration Freshened Cliché Foreign Spice Puns Kicker Creative Techniques: Richness Adding Emotion Adding Sensory Language Adding Detail Comparison Metaphor Contrast Cultural References Authority Creative Techniques: Structure and Sound Repetition Parallelism Alliteration Sound Rhyming Triads Questions Creative Techniques: Content Strategies Scenario Anecdotes and Stories Teasing Naming Dangers to Avoid Overreach Huh? Tired Moves Refining Your Creation Word Order and Sentence Variety Verbs and Pronouns Length Vague Points and Hedges Tone Let's Review Test #1 Test #2 Conclusion Over and Out A course by Marcia Yudkin Marketing Coach, Introvert Advocate RequirementsNo prerequisites. Best for anyone who truly wants to succeed as a copywriter. Audience Aspiring copywriters ready to go beyond the basics Business owners or marketers who supervise copywriters Consumers who want to understand techniques in the marketing they consume Audience Aspiring copywriters ready to go beyond the basics Business owners or marketers who supervise copywriters Consumers who want to understand techniques in the marketing they consume

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