47321 Courses

Elevate Your Career with a Mastery in Mental Health! The realm of mental health is not just burgeoning-it's booming with opportunities! As global awareness of mental health rises, so does the demand for professionals well-versed in its complexities. Embark on a transformative journey with our "Mental Health Level 3 Diploma." From an in-depth "Overview of Mental Health" to the modern challenges of "Mental Well-being within the Workplace", this course sets you on a path to becoming a pivotal figure in this dynamic sector. Uncover the intricacies of conditions from childhood to adulthood, and grasp the societal implications of mental health. By the end of this course, you'll be equipped to make impactful contributions, from clinical assistance to advisory roles in corporate settings. Dive in, and let your mental health knowledge shine brightly in this ever-evolving landscape. Learning outcomes: Understand fundamental concepts and theories of mental health. Identify and analyse childhood and adolescent psychiatric disorders. Demonstrate knowledge of stress, anxiety, and disorders. Examine schizophrenia and its impact on individuals and families. Evaluate different personality disorders and their effects. Explore mood disorders and evidence-based interventions. What will make you stand out? On completion of this online mental health course, you will gain the following: This Mental Health course is CPD QS Accredited & QLS Endorsed. NextGen Learning is a registered member of AOHT. After successfully completing the mental health Course, you will receive a FREE PDF Certificate as evidence of your newly acquired abilities. Lifetime access to the whole collection of learning materials. The online test with immediate results. You can study and complete the Mental Health Level 3 Diploma course at your own pace. The "Mental Health Level 3 Diploma" is an extensive course designed to provide a profound understanding of the multifaceted world of mental health. Participants will delve into various topics, including psychiatric disorders prevalent among youth, conditions related to stress and anxiety, and the deeper layers of disorders such as schizophrenia. The mental health course further demystifies personality disorders, mood variations, and the pressing challenges linked with eating, sleep, self-harm, and suicidal tendencies. In the latter modules, learners will be equipped with knowledge regarding medications, therapies tailored for mental health conditions, and societal viewpoints on mental illness. Additionally, the course highlights pertinent legislation and the pivotal support services available for mental health. The final module emphasises the importance of mental well-being within professional spaces. Engaging with this curriculum will empower individuals to navigate and promote mental health awareness effectively within their communities. Enrol in the "Mental Health Level 3 Diploma" today and become an advocate for understanding and awareness. Your journey towards mental health proficiency starts here. Quality Licence Scheme Endorsed Certificate of Achievement: Upon successful completion of the course, you will be eligible to order QLS Endorsed Hardcopy Certificate titled 'Certificate in Mental Health, Medication & Therapy at QLS Level 3'. £79 GBP for addresses within the UK. Please note that delivery within the UK is free of charge. Please Note: NextGen Learning is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. CPD 120 CPD hours / points Accredited by CPD Quality Standards Module 01: Overview of Mental Health 12:28 1: Introduction to Mental Health Preview 12:28 Module 02: Psychiatric Disorders in Children and Adolescents 13:48 2: Childhood and Adolescent Psychiatric Disorders Preview 13:48 Module 03: Conditions of Stress and Anxiety 17:09 3: Stress and Anxiety Disorders 17:09 Module 04: Understanding Schizophrenia 13:27 4: Schizophrenia 13:27 Module 05: Disorders of Personality 24:16 5: Personality Disorders 24:16 Module 06: Mood Disturbances 11:57 6: Mood Disorders 11:57 Module 07: Challenges in Eating and Sleep 26:12 7: Self-Harm and Suicide 26:12 Module 08: Self-Harming Behaviour and Suicidal Tendencies 11:33 8: Self-Harm and Suicide 11:33 Module 09: Medication and Therapy for Mental Health Conditions 20:12 9: Medication and Therapy of Mental Health Illness 20:12 Module 10: Societal Perspectives on Mental Illness 07:06 10: Social Attitudes to Mental Illness 07:06 Module 11: Legislation and Support Services for Mental Health 18:07 11: Mental Health Legislation and Services 18:07 Module 12: Mental Well-being within the Workplace 13:37 12: Mental Health in the Workplace 13:37 Get Your CPD Quality Standard Certificate (Optional) 01:00 13: CPD Quality Standard Certificate (Optional) 01:00 PDF Order Your QLS Endorsed Certificate (Optional) 01:00 14: Order Your QLS Endorsed Certificate (Optional) 01:00 PDF Thank you for choosing NextGen Learning 01:00 15: Thank you for choosing NextGen Learning 01:00 PDF Who is this course for? The Mental Health Level 3 Diploma course is suitable for aspiring mental health professionals, healthcare and social care professionals, individuals supporting those with mental health challenges, students interested in this field, and those seeking to make a positive impact in the field. Our Course may also prepare you to enrol later in - RQF Mental Health Awareness NVQ Level 3 Mental Health FAA Level 1 in Awareness for Mental Health (RQF) Level 2 Certificate in Mental Health Awareness (RQF) Level 3 Certificate in Understanding Mental Health (RQF) NCFE CACHE Level 2 Certificate in Understanding Mental Health First Aid and Mental Health Advocacy in the Workplace Requirements Without any formal requirements, you can delightfully enrol in this Mental Health Level 3 course. Career path Enroling in this course, you will be exposed to the following mental health occupations- Mental Health Support Worker Social Worker Counsellor Nurse Support Worker Health Care Worker The Combined salary range is £17k to £40k annually in the UK. Certificates CPD Quality Standard Certificate Digital certificate - £4.99 Hardcopy Certificate (FREE UK Delivery) Hard copy certificate - £9.99 Hardcopy Transcript: £9.99

Did you know that in the UK, Forensic Science played a pivotal role in solving over 20,000 cases in a single year? Such is the profound impact of this field. The realm of Forensic Science is not just about deciphering crime scenes; it's the nucleus of modern investigative techniques. Our comprehensive course offers an expansive overview, delving into the enigmatic psychology of offenders and the intricate methodologies driving investigative success. Furthermore, as the nexus between Forensic Science and the legal world tightens, understanding their synergy becomes invaluable. This course underscores Forensic Science's transformative role in police inquiries and legal proceedings. Whether you're an aspiring forensic professional or a curious enthusiast, immerse yourself in the captivating world of Forensic Science, Forensic Psychology & Analysis with us. Learning Outcomes: Upon completing the Forensic Science, Forensic Psychology & Analysis Training, participants will: Understand the core principles of Forensic Science, Forensic Psychology & Analysis in UK investigations. Master investigative techniques specific to forensic psychology. Grasp key offence theories to decipher criminal motivations. Identify distinct offender characteristics using Forensic Science insights. Enhance collaboration with legal entities during police inquiries. Effectively present Forensic Science evidence in legal contexts. What will make you stand out? On completion of this Forensic Science, Forensic Psychology & Analysis Training, you will gain: QLS Endorsed Training. CPD QS Accredited Lifetime access to the whole collection of learning materials. The online test with immediate results You can study and complete the Forensic Science, Forensic Psychology & Analysis course at your own pace. Study for the Forensic Science, Forensic Psychology & Analysis course using any internet-connected device, such as a computer, tablet, or mobile device. This Forensic Science, Forensic Psychology & Analysis course offers a comprehensive journey into the meticulous techniques and methodologies employed in criminal investigations. From understanding the fundamentals of Forensic Psychology to dissecting intricate offence theories, learners are introduced to the many facets of this intricate field. Further, the course highlights the role of Forensic Psychology in police inquiries, portraying its significance in painting a clearer picture of criminal activities. Learners will also become familiar with the characteristics of offenders and appreciate the importance of Forensic Science in legal proceedings. Through this immersive course, one gets a real sense of the meticulous attention to detail and unwavering dedication required in the realm of Forensic Science. Quality Licence Scheme Endorsed Certificate of Achievement: Upon successful completion of the course, you will be eligible to order an original hardcopy certificate of achievement. This prestigious certificate, endorsed by the Quality Licence Scheme, will be titled 'Diploma in Forensic Science & Analysis at QLS Level 5'. Your certificate will be delivered directly to your home. The pricing scheme for the certificate is as follows: £109 GBP for addresses within the UK. Please note that delivery within the UK is free of charge. Please Note: NextGen Learning is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. CPD 160 CPD hours / points Accredited by CPD Quality Standards Module 01 : Overview 09:34 1: Interventions to reduce risk of re-offending Preview 03:07 2: History of development of Forensic Psychology 06:27 Module 02 : Investigative Techniques in Forensic Psychology 21:12 3: Research Design and Methodology 12:04 4: Critical evaluation of psychological research 09:08 Module 03 : Offence Theories 30:35 5: Introduction to theories of offending 06:02 6: Theories of sexual offending 08:09 7: Theories of violent offending 08:08 8: Theories of fire-setting behaviour 08:16 Module 04 : Characteristics of Offenders 25:15 9: Personal characteristics of offenders 05:35 10: Personality disordered offenders 05:58 11: Psychopathic offenders 07:09 12: Mental Illness and offending 06:33 Module 05 : Forensic Psychology and Police Inquiries 15:03 13: An Introduction to Offender Profiling 04:38 14: Approaches to Offender Profiling 04:36 15: The Effectiveness of Offender Profiling 05:49 Module 06 : Forensic Psychology in Legal Proceedings 16:44 16: Eye-witness testimony 06:50 17: Expert witness testimony 03:51 18: Attitudes towards victims 06:03 Module 07 : Application of Forensic Psychology 21:12 19: 'What works' literature in reducing re-offending 05:54 20: Incident management (Crisis Negotiation) 07:11 21: Introduction: About the Course and the Tutor 08:07 **Course 2: Forensic Analysis Training** 3:29:52 22: Module 1. Examination of Crime Sites 26:32 23: Module 2. Drug & Substance Abuse Testing 48:47 24: Module 3. DNA & Genetic Sample Evaluation 18:33 25: Module 4. Blood Spot Assessment 29:37 26: Module 5. Unique Fingerprint Identification 21:43 27: Module 6. Gun Inspection Techniques 48:16 28: Module 7. Electronic Data Scrutiny 16:24 Order Your CPD Quality Standard Certificate (Optional) 01:00 29: CPD Quality Standard Certificate (Optional) 01:00 PDF Order Your QLS Endorsed Certificate (Optional) 01:00 30: QLS Endorsed Certificate (Optional) 01:00 PDF Who is this course for? The target audience for the Forensic Science, Forensic Psychology & Analysis Training course is: Aspiring Forensic Scientists: Delving into crime investigation. Law Officers: Enhancing investigative techniques. Legal Experts: Integrating Forensic Science in Cases. Psychology Students: Exploring the Overlap with Forensic Science. Crime Writers: Seeking narrative accuracy. Justice Enthusiasts: Understanding Forensic Science's role in crime-solving. Requirements Without any formal requirements, you can delightfully enrol in this Forensic Science, Forensic Psychology & Analysis Training course. Career path Our Forensic Science, Forensic Psychology & Analysis Training course will prepare you for a range of careers, including: Forensic Laboratory Analyst: £20,000 - £27,000. Crime Scene Investigator: £20,000 - £35,000. Forensic Psychologist: £31,000 - £48,000. Forensic Toxicologist: £24,000 - £40,000. Digital Forensics Expert: £25,000 - £60,000. Forensic Anthropologist: £28,000 - £50,000. Certificates CPD Quality Standard Certificate Digital certificate - £4.99 Hardcopy Certificate (FREE UK Delivery) Hard copy certificate - £9.99 Hardcopy Transcript: £9.99

In today's fast-paced world, the importance of skilled Event Managers has never been more pronounced. Our "Event Management & Hospitality" is a valuable asset in the current age, where events have taken on an unprecedented significance. From business conferences and weddings to cultural festivals and product launches, events play a pivotal role in our personal and professional lives. This Event Management & Hospitality equips you with the expertise needed to excel in this thriving industry. In an era where every event, whether virtual or physical, demands meticulous planning and execution, being an Event Manager is not just a career but a calling. It's about creating memorable experiences, ensuring seamless logistics, and meeting the diverse needs of clients. By the end of this Event Management & Hospitality, you'll not only understand the art of Event Management but also appreciate its growing importance in our increasingly event-centric world. Whether you're aspiring to join the industry or enhance your existing skills, this course is your pathway to success in the exciting realm of Event Management. Learning Outcomes: After completing this Event Management & Hospitality, you will be able to: Event Expertise: Gain comprehensive knowledge of Event Management. Efficient Planning: Learn to plan and execute diverse events. Client Relations: Cultivate strong client relationships. Marketing Strategies: Master strategic event promotion. Operational Skills: Manage logistics, catering, security, and waste disposal. Entrepreneurial Insight: Develop your Event Management business. What will make you stand out? On completion of this Event Management & Hospitality, you will gain: QLS Endorsed Training CPD QS Accredited Proficiency Lifetime access to the whole collection of learning materials. The online test with immediate results You can study and complete the Event Management & Hospitality at your own pace. Study for the Event Management & Hospitality using any internet-connected device, such as a computer, tablet, or mobile device. Our "Event Management & Hospitality" is your gateway to becoming a proficient Event Manager in today's event-centric world. Events are at the heart of our personal and professional lives, and this course is tailored to equip you with the knowledge and skills needed to excel in this dynamic field. From understanding the fundamentals of Event Management to the art of event planning, marketing, and execution, this course offers a comprehensive journey. Learn to manage client relations, coordinate logistics, handle event catering and decorations, and ensure event security and cleanliness. Moreover, the Event Management & Hospitality provides valuable insights into the entrepreneurial aspects of starting and managing an Event Planning business. By the end of this Event Management & Hospitality, you'll not only be a skilled Event Manager but also poised for success in this thriving industry, where every event is an opportunity to create memorable experiences. Quality Licence Scheme Endorsed Certificate of Achievement: Upon successful completion of the course, you will be eligible to order an original hardcopy certificate of achievement. This prestigious certificate, endorsed by the Quality Licence Scheme, will be titled 'Certificate in Event Management at QLS Level 3'. Your certificate will be delivered directly to your home. The pricing scheme for the certificate is as follows: £79 GBP for addresses within the UK. Please note that delivery within the UK is free of charge. Please Note: NextGen Learning is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. CPD 120 CPD hours / points Accredited by CPD Quality Standards Module 1: Introduction to Event Management 13:08 1: Introduction to Event Management Preview 13:08 Module 2: Role of an Event Planner 18:33 2: Role of an Event Planner Preview 18:33 Module 3: Event Classification 16:25 3: Event Classification 16:25 Module 4: Events and Clients 10:44 4: Events and Clients 10:44 Module 5: Steps to Plan an Event 16:55 5: Steps to Plan an Event 16:55 Module 6: Invitation to the Event 15:11 6: Invitation to the Event 15:11 Module 7: Event Marketing 19:11 7: Event Marketing 19:11 Module 8: Catering at Events 12:57 8: Catering at Events 12:57 Module 9: Event Decorations 13:20 9: Event Decorations 13:20 Module 10: Cleaning and Waste Disposal 13:06 10: Cleaning and Waste Disposal 13:06 Module 11: Event Security 09:21 11: Event Security 09:21 Module 12: Developing an Event Planning Business 14:37 12: Developing an Event Planning Business 14:37 Order Your CPD Quality Standard Certificate (Optional) 01:00 13: CPD Quality Standard Certificate (Optional) 01:00 PDF Order Your QLS Endorsed Certificate (Optional) 01:00 14: QLS Endorsed Certificate (Optional) 01:00 PDF Who is this course for? This Event Management & Hospitality is ideal for Aspiring Event Managers: Eager to launch a career in Event Management. Event Enthusiasts: Passionate about planning and executing successful events. Current Planners: Enhancing their Event Management skills. Entrepreneurs: Starting and managing their own event businesses. Marketers & PR Professionals: Adding event expertise to their skill set. Hospitality Pros: Expanding their knowledge into Event Management. Requirements You are cordially invited to enroll in this course; please note that there are no formal prerequisites or qualifications required. We've designed this curriculum to be accessible to all, irrespective of prior experience or educational background. Career path Upon completing this Event Management & Hospitality, you may pursue the following career paths: Event Planner (£18,000 - £25,000 per year) Event Coordinator (£20,000 - £30,000 per year) Event Manager (£25,000 - £35,000 per year) Event Marketing Coordinator (£22,000 - £30,000 per year) Event Operations Manager (£30,000 - £45,000 per year) Certificates CPD Quality Standard Certificate Hard copy certificate - £4.99 CPD Quality Standard Hardcopy Certificate (FREE UK Delivery) Hard copy certificate - £9.99 Hardcopy Transcript: £9.99 QLS Endorsed Certificate Hard copy certificate - £79

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Master Microsoft Office 2021 with our comprehensive course. From Excel to PowerPoint and Word, learn essential tools and techniques for enhanced productivity and efficiency.

Dealing with Angry or Rude Customers   Course Description   Copyright Ross Maynard 2021   Course Description If you work in customer service in any way, then, from time to time, you are going to have to deal with angry or rude customers. This course will help you manage those stressful situations and support the customer as best you can. Anger is a normal and relatively common emotion caused by a perceived hurt or provocation. In some cases a customer’s anger or rude behaviour may be driven by the failings of your organisation or its products and services. In other cases, the problem may be outside your control but you still have to deal with the impact. In this course we look at anger in a customer service situation and how to deal with it. We review the nature and causes of anger; we look at how poor customer service can cause anger and what you can do to prepare your organisation to deal with anger. We cover the warning signs for anger and present a 12 step approach to dealing with an angry customer. We cover questions and short scripts that can help you start a discussion with an angry customer, and we consider why customers might be rude. Finally we look at managing the stress of dealing with an angry customer and finish the course with a review of the key learning points. I hope you find the course helpful.   Key Learning Points  On completion of the course, delegates will be able to: Understand the nature and causes of anger as an emotion. Consider their objectives when dealing with an angry customer. Help prepare their organisation for dealing with angry customers. Identify appropriate customer service metrics Work through a series of steps to deal with an angry customer. Use questions and short scripts to try to help a customer bring their anger under control . Consider why a customer might be rude, and how to deal with that rudeness. Understand how to manage the stress of dealing with angry or rude customers.     Curriculum L1: Anger as an Emotion L2: Your Objectives when Dealing with Anger L3: Poor Customer Service L4: Preparing your Organisation  L5: Warning Signs and What Not to Do L6: The 12 Steps to Dealing with Anger L7: Example Scripts for Angry Customers L8: Dealing with Rude Customers L9: Dealing with Stress, and Key Learning Points     Pre-Course Requirements There are no pre-course requirements     Additional Resources Copy of customer behaviour policy     Course Tutor Your tutor is Ross Maynard. Ross is a Fellow of the Chartered Institute of Management Accountants in the UK and has 30 years’ experience as a process improvement consultant specialising in business processes and organisation development. Ross is also a professional author of online training courses. Ross lives in Scotland with his wife, daughter and Cocker Spaniel

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“Master Google Workspace with our all-encompassing course covering every application. Boost your productivity and creativity in personal and professional spheres. Enroll now!”

Embark on a journey to excellence in care with our Care Certificate Training course. Master vital care standards, from understanding your role and personal development to safeguarding and infection control. Essential for healthcare professionals committed to quality care.

Duration 5 Days 30 CPD hours This course is intended for This course is intended for administrators in a Microsoft-centric environment who want to build reusable units of automation, automate business processes, and enable less-technical colleagues to accomplish administrative tasks. Overview Describe the correct patterns for building modularized tools in Windows PowerShell Build highly modularized functions that comply with native PowerShell patterns Build controller scripts that expose user interfaces and automate business processes Manage data in a variety of formats Write automated tests for tools Debug tools This course covers advanced Windows PowerShell topics, with an emphasis on building reusable tools. Students are introduced to workflow, engage in best practices, and learn a variety of script development and toolmaking techniques. Tool Design Tools do one thing Tools are flexible Tools look native Start with a Command Why start with a command? Discovery and experimentation Build a Basic Function and Module Start with a basic function Create a script module Check prerequisites Run the new command Adding CmdletBinding and Parameterizing About CmdletBinding and common parameters Accepting pipeline input Mandatory-ness Parameter validation Parmeter aliases Emitting Objects as Output Assembling information Constructing and emitting output Quick tests An Interlude: Changing Your Approach Examining a script Critiquing a script Revising the script Using Verbose, Warning, and Informational Output Knowing the six channels Adding verbose and warning output Doing more with verbose output Informational output Comment-Based Help Where to put your help Getting started Going further with comment-based help Broken help Handling Errors Understanding errors and exceptions Bad handling Two reasons for exception handling Handling exceptions in our tool Capturing the actual exception Handling exceptions for non-commands Going further with exception handling Deprecated exception handling Basic Debugging Two kinds of bugs The ultimate goal of debugging Developing assumptions Write-Debug Set-PSBreakpoint The PowerShell ISE Going Deeper with Parameters Parameter positions Validation Multiple parameter sets Value from remaining arguments Help messages Aliases More CmdletBinding Writing Full Help External help Using PlatyPs Supporting online help ?About? topics Making your help updatable Unit Testing Your Code Sketching out the test Making something to test Expanding the test Going further with Pester Extending Output Types Understanding types The Extensible Type System Extending an object Using Update-TypeData Analyzing Your Script Performing a basic analysis Analyzing the analysis Publishing Your Tools Begin with a manifest Publishing to PowerShell Gallery Publishing to private repositories Basic Controllers: Automation Scripts and Menus Building a menu Using UIChoice Writing a process controller Proxy Functions A proxy example Creating the proxy base Modifying the proxy Adding or removing parameters Working with XML Data Simple: CliXML Importing native XML ConvertTo-XML Creating native XML from scratch Working with JSON Data Converting to JSON Converting from JSON Working with SQL Server Data SQL Server terminology and facts Connecting to the server and database Writing a query Running a query Invoke-SqlCmd Thinking about tool design patterns Design tools that use SQL Server for data storage Final Exam Lab problem Break down the problem Do the design Test the commands Code the tool