6397 Courses

[vc_row][vc_column][vc_column_text] Description: Do you work from home or need to make telephone calls for your job? Does your telephone etiquette need improving? This Professional Telephone Receptionist Course is ideal for aspiring receptionists, or telephone receptionists who wish to build their skills for career advancement. Communication and customer service is an essential skill in any industry. Whether face to face or on the phone, being able to communicate professionally is a crucial aspect of any receptionist role. Throughout this telephone receptionist training course, you will learn how to be an effective communicator and will learn fundamental verbal communication techniques.  You will also learn essential time management and telephone skills for communicating with clients and colleagues on the telephone. Different forms of communication will also be explored in this course, and you will also look into the challenges teleworkers face. Whether you're a call centre agent or professional receptionist, you will be a communication expert and more confident person on completion of this communication skills training course. Who is the course for? Home-based receptionist and any communication or administrative specialists who need to learn how to become expert or professional with their telephone communication skills. People who have an interest in learning how to become their own professional receptionist. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Professional Telephone Receptionist Course is a useful qualification to possess, and would be beneficial for the following careers: Call Center Agent Contact Operator Customer Service Representative Home-based Professional Information Center Expert Telemarketer and telesales Telephone Researcher [/vc_column_text][/vc_column][/vc_row] Professional Telephone Receptionist Course Module One - Getting Started 00:30:00 Module Two - Core Skills Required 01:00:00 Module Three - Self-Management (I) 01:00:00 Module Four - Self-Management (II) 01:00:00 Module Five - Time Management (I) 01:00:00 Module Six - Time Management (II) 01:00:00 Module Seven - Organizing and Planning (I) 01:00:00 Module Eight - Organizing and Planning (II) 01:00:00 Module Nine - Communication (I) 01:00:00 Module Ten - Communication (II) 01:00:00 Module Eleven - Additional Challenges 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities Professional Telephone Receptionist Course - Activities 00:00:00 Mock Exam Mock Exam- Professional Telephone Receptionist Course 00:20:00 Final Exam Final Exam- Professional Telephone Receptionist Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Course Overview The Business Communication Skills course focuses on facilitation in business, and why it is important in meetings. You will learn how to use a wide range of facilitation tools, which can be applied in business meetings and stakeholder analysis, strengthening your leadership and relationship-building skills.  Through this course, you will learn how to build rapport and plan a meeting agenda to ensure productive business meetings where desired outcomes are met. You will also enhance your problem-solving and management skills, to deal with stakeholders, clients and colleagues effectively. By the end of this training, you will have learnt the tools and techniques to enhance your own facilitation style, equipped with the skills and knowledge needed to facilitate productive discussion, support meeting participants, and form successful working relationships. This best selling Business Communication Skills has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Business Communication Skills is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Business Communication Skills is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Business Communication Skills is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Business Communication Skills, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Business Communication Skills will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Business Communication Skills to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

Gain essential English skills for the healthcare field with our English for Healthcare Assistant course. Master medical terminology, interpret documents, and enhance communication with patients and colleagues.

Join our Pharmacy Assistant and Technician Diploma course and start your exciting career journey in pharmacy. You will learn how to counsel patients, handle prescriptions, and manage inventory. This course is ideal for anyone who wants to become a pharmacy professional, a healthcare practitioner, or a pharmaceutical service provider. You will get expert guidance, CPD certification, and flexible study options. Don't miss this opportunity and enroll today!

To become a paralegal, you must have a good understanding of paralegal practice. That's why we designed the Paralegal Diploma Course for you. This course will cover the fundamentals of paralegal work. You will also learn about the required knowledge areas and survival strategies for success in the paralegal field.

Learn everything you need to know about the Health and Social Care sector with our Level 3 Certification Course. You will acquire vital skills, such as safeguarding, communication, and equality, that will help you succeed in this field. Whether you are looking for a new career or want to improve your existing knowledge, this course is perfect for you.

Unlock the secrets of peak athletic performance with our Sports Psychology course. Dive into the minds of athletes, exploring goal-setting, motivation, stress management, visualization, teamwork, resilience, and more. Perfect for coaches, athletes, and enthusiasts seeking to enhance mental performance in sports.

Elevate your expertise in Business Contracts & Compliance Management with our comprehensive course. Master contract development, negotiation, compliance auditing, and vendor relationship management. Explore cutting-edge technology tools and strategies for effective contract performance, quality assurance, and anti-corruption compliance. Join us to enhance your skills and navigate the intricate world of business contracts with confidence.

Embark on a captivating journey into the intricacies of the human brain with our Neuroscience Course. From exploring neuroanatomy and neural communication to understanding emotions, decision-making, and cutting-edge trends in neuroscience, this comprehensive course offers a deep dive into the fascinating world of brain science. Perfect for students of biology, psychology, and related fields, our course blends theoretical knowledge with practical insights, providing a solid foundation for those eager to unravel the mysteries of the mind. Join us and unlock the secrets of the human brain today.

Credit controllers are the backbone of a business's financial health. They ensure timely and full invoice payments from customers, facilitating a robust cash flow. Within the UK, the demand for proficient credit controllers has surged by an impressive percentage, reflecting its undeniable significance in the business landscape. Average salaries for those equipped with credit control skills range from a commendable £25,000 to £40,000 annually. Our "Credit Control - Financial Management Training" course covers the essential modules ranging from an introduction to credit control, risk assessment, debt management, to the modern tools and technologies in credit control. Embarking on this journey not only fortifies your professional career but plays a vital role in real-life scenarios, helping businesses thrive and maintain financial stability. Remember, every business seeks that unique individual who can steer its financial ship with knowledge and precision. You could be that individual. This Credit Control - Financial Management Training Bundle Includes Course 01: Credit Control Course 02: Financial Management Course 03: Financial Modelling and Valuation Methods Course 04: Financial Analysis Course 05: Capital Budgeting & Investment Decision Rules Course 06: Financial Investigator/Fraud Investigator Our Credit Control bundle starts with the basics of Credit Control and gradually progresses towards advanced topics. Therefore, each lesson of this Credit Control is intuitive and easy to understand. So, enrol in our Credit Control - Financial Management Training bundle now! Why would you choose the Credit Control - Financial Management Training: Lifetime access to Credit Control courses materials Full tutor support is available from Monday to Friday with the Credit Control course Learn Credit Control skills at your own pace from the comfort of your home Gain a complete understanding of Credit Control course Accessible, informative Credit Control learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the Credit Control bundle Study Credit Control in your own time through your computer, tablet or mobile device Credit Control Course Currilum: Module 01: Introduction To Credit Control Module 02: Credit Management Module 03: Risk Assessment and Credit Scoring Module 04: Debt Management Module 05: Customer Communication Module 06: Credit Control Compliance Module 07: Financial Analysis And Reporting Module 08: Credit Control Tools And Technologies Credit Credit Control - Financial Management Training Learning Outcomes: Recognise the methods for financial management. Create a system for checking and controlling credit. Learn how to recover debt through the legal system. An explanation of the bankruptcy process. Restructuring and other statutory. Close the liable business. Present value, discounting, and compounding concepts. NPV Approach Rules of meaning and choice. Acquiring, maintaining, and collecting proof. CPD 60 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Credit Control - Financial Management Training helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Credit Control. Requirements To enrol in this Credit Control - Financial Management Training, all you need is a basic understanding of the English Language and an internet connection. Career path After completing this course, you can explore trendy and in-demand jobs related to Credit Control - Financial Management, such as- Credit Controller: £22,000 to £35,000 per year Accounts Receivable Specialist: £25,000 to £40,000 per year Financial Analyst (Credit Risk): £30,000 to £45,000 per year Collections Analyst: £25,000 to £38,000 per year Finance Manager: £40,000 to £70,000 per year Certificates 6 CPD Accredited PDF Certificates Digital certificate - Included Get 6 CPD accredited PDF certificate for Free. Each CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hardcopy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each