Description: To maintain your company's reputation, you have to keep your customers satisfied. An experienced and efficient customer service can easily maintain your customers. This Level 2 Certificate in Customer Service Management will teach the aspects managing customer service. In this course, you will learn to identify links between excellence in customer service and your business policies. You will also learn to develop skills and practices that are essential elements of customer service, recognize what are employees and customers are looking for, etc. Finally, you will understand the true meaning of leadership, managing performance, and practices. Learning Outcomes: Recognise means to settle connectivities between excellence in customer service as well as your business and policies Improvise the skills and practices essential for a customer service-focused manager Detect the customers as well as what they are searching for being truly involved Recognise who are your customers and what their interests are Improve plans for generating engaged employees and satisfied customers in the related business units that you manage Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Level 2 Certificate in Customer Service Management is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Level 2 Certificate in Customer Service Management is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Customer Service Management - Updated Version Who We Are and What We Do 00:17:00 Establishing Your Attitude 00:13:00 Identifying and Addressing Customer Needs 00:12:00 Generating Return Business 00:14:00 In-Person Customer Service 00:10:00 Giving Customer Service over the Phone 00:12:00 Providing Electronic Customer Service 00:12:00 Recovering Difficult Customers 00:15:00 Understanding When to Escalate 00:14:00 Customer Service Management - Old Version Course Overview 00:05:00 Six Critical Elements 00:30:00 Understanding Leadership 00:30:00 Five Practices of Leadership 00:45:00 Mock Exam Mock Exam- Level 2 Certificate in Customer Service Management 00:20:00 Final Exam Final Exam- Level 2 Certificate in Customer Service Management 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Level 4 QLS Endorsed Course | CPD Accredited | Audio Visual Training | Free PDF Certificate | Lifetime Access
Diploma in Pharmacy Tech Overview Kickstart your career, master essential skills, and make a difference in healthcare with a Diploma in Pharmacy Tech. With this course, you'll be introduced to pharmacy, along with proper guidance to support the expected standards, rights, responsibilities, and practices of pharmacy professionals. You'll also learn clinical pharmacy skills, prescribing and supplying medication while providing excellent service. It also includes an overview of health and safety in the pharmaceutical industry. Enrol, Learn, and Excel in our Diploma in Pharmacy Tech program. Act today, and shape your tomorrow - enrol now for a brighter future! Learning Outcome Get introduced to pharmacy technology essentials Be familiar with the pharmacy team, how to coach and evaluate the team Learn standards and practices for pharmacy Acquire clinical pharmacy skills Know how to offer enhanced services and respond to symptoms Learn the essentials of prescribing and supplying medications What Skills Will You Learn from This Course? Clinical pharmacy skills Prescribing and supplying medication Health and safety-related skills Don't miss out on this opportunity to make a meaningful impact on healthcare and your future! Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted, engaging and informative tutorial videos and materials Efficient assessment system with instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email. Who Should Take This Diploma in Pharmacy Tech Course? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Diploma in Pharmacy Tech course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Diploma in Pharmacy Tech Certification After completing and passing the Diploma in Pharmacy Tech course successfully, you will be able to obtain a Recognised Certificate of Achievement. Learners can obtain the certificate in hard copy at £14.99 or PDF format at £11.99. Career Pathâ This exclusive Diploma in Pharmacy Tech course will equip you with effective skills and abilities and help you explore relevant career paths. Pharmacy Technician & Pharmacy Assistant Module 01: Introduction to Pharmacy Introduction to Pharmacy 00:23:00 Module 02: History and Development of Pharmacy History and Development of Pharmacy 00:19:00 Module 03: The Pharmacy Team The Pharmacy Team 00:19:00 Module 04: Training of the Pharmacy Team Training of the Pharmacy Team 00:37:00 Module 05: Coaching and Evaluation of the Pharmacy Team Coaching and Evaluation of the Pharmacy Team 00:13:00 Module 06: Standards for Pharmacy Professionals Standards for Pharmacy Professionals 00:29:00 Module 07: Guidance to Support the Standards for Pharmacy Professionals Guidance to Support the Standards for Pharmacy Professionals - Part 01 00:44:00 Guidance to Support the Standards for Pharmacy Professionals - Part 02 00:39:00 Module 08: The Rights and Responsibilities of Pharmacy Professionals The Rights and Responsibilities of Pharmacy Professionals 01:01:00 Module 09: Pharmacy Practice Pharmacy Practice 00:40:00 Module 10: Clinical Pharmacy Skills Clinical Pharmacy Skills 01:06:00 Module 11: Offering Enhanced Services Offering Enhanced Services 00:51:00 Module 12: Prescribing Prescribing 00:41:00 Module 13: Supplying Medication Supplying Medication 00:29:00 Module 14: Responding to Symptoms Responding to Symptoms 00:31:00 Module 15: Health and Safety in the Pharmaceutical Industry Health and Safety in the Pharmaceutical Industry 00:29:00 Certificate & Transcript Order Your Certificates and Transcripts 00:00:00
Description As a beginner, do you want to learn about MS Access? Are you interested to know its various function and use? Do you want to be an expert in this field? If so, take a look at our MS Access 2016 Introduction course. It will assist you in understanding all you need to learn about this course. The course designs for the fresher who have a little or no basic knowledge of MS Access. It teaches you how to create, open, and save an Access database. It will acquaint you with the basic equipment such as ribbons and toolbar so that you can get access it flexibly to create a table, and store date smoothly. It introduces you to numeric and index field with a plenty of practical exercises so that you can learn the basic of MS Access 2016 effectively. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? MS Access 2016 Introduction is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our MS Access 2016 Introduction is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Introduction Introduction FREE 00:01:00 Getting Started What is a Database? 00:03:00 Understanding Database terminology 00:05:00 Navigating the Access Interface 00:06:00 What is a flat file database 00:04:00 What is a relational database 00:09:00 Relating Tables 00:06:00 Reviewing the Access Ribbon 00:04:00 Working with Data Working with Tables 00:04:00 Navigating Tables 00:02:00 Editing Data 00:03:00 Adding New Records 00:02:00 Using Subdatasheets 00:04:00 Creating Databases and Objects Understanding Database and Table Design Principles 00:10:00 Using Table Data Sheet View 00:04:00 Working with Field Data Types 00:04:00 Using Table Design View 00:04:00 Using Calculated Fields 00:04:00 Calculating Numbers 00:03:00 Calculating Dates 00:01:00 Calculating Strings 00:02:00 Using the Lookup Wizard 00:05:00 Editing Lookups 00:04:00 Using Indexes 00:02:00 Working with Queries What are Queries 00:03:00 Creating Simple Queries 00:05:00 Understanding the Dynaset 00:02:00 Entering Criteria: Exact Match and Range Operators 00:04:00 Understanding AND versus OR 00:03:00 Using Wild Cards 00:02:00 Using Keywords 00:03:00 Sorting and Hiding Fields 00:02:00 Creating Multi-Table Queries 00:03:00 Additional Tips 00:03:00 Working with Reports What are Reports 00:03:00 Understanding Report Types 00:03:00 Building Effective Reports 00:02:00 Using AutoReport 00:04:00 Understanding the Report Wizard 00:04:00 Using the Report Design View 00:08:00 Creating Labels 00:02:00 Working with Forms What are Forms 00:04:00 Understanding Form Types 00:02:00 Creating Forms 00:02:00 Navigating Forms 00:02:00 Editing Data in Forms 00:03:00 Understanding the Form Wizard 00:03:00 Using the Form Design View 00:04:00 Working with Controls 00:03:00 Using Form Layout View 00:02:00 Additional Tips 00:03:00 Conclusion Course Recap 00:01:00 Resources Resources - MS Access 2016 Introduction 00:00:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Description: A business process is a set of activities that will help to accomplish a specific organizational goal. It makes an organization's workflow more effective and efficient. It also helps companies leverage processes to achieve your purposes successfully. Business Process Management & Improvement explains the fundamentals of business process management and business process lifecycle. You will also learn about vision, design, modeling and execution phase. To be successful in business, you need to learn about leadership such as setting goals, lighting a path, and convincing others to follow. Besides, you will be exploring the gap analysis tools, which can help you define problems, find solutions and improve the process to boost your business. Following that, you will learn about lean process improvement. It helps in generating more value for customers with fewer resources. Additionally, you will also be able to deal with a sudden emergency situation. Learn business improvement techniques, methods and all the efficient matters that you need to get success in your business. So register now! Learning Outcomes: Provide definition for business process management as well as associated ideas Identify the crucial methods that play in a business Understand the role of technology for process management Improvise an outlook for directing process management Realise how to design or develop the current system by applying the business process lifecycle Build a process map Execute a what-if analysis to advance your procedures Apply and look out process changes Figure out how Lean and six sigma terminologies can help manage and developing the systems Implement a range of contents as well as techniques to get rid of waste and avoidable items Know defining the term 'gap analysis' Recognise various kinds of gap analyses Learning to perform all phases of the gap analysis process Produce a gap analysis report Provide a definition to Lean as well as its major terminologies Relate the Toyota Production Process and the TPS house Analyse the five crucial progress concept Apply the Kano model Recognise as well as decrease different kinds of waste Generate a strategy for a more atmospherically Lean organisation Apply the PDSA and R-DMAIC-S models Execute Lean thinking frameworks, involving 5W-2H, Genchi Genbutsu as well as Gemba Make a preparation for at the same time, complete a basic 5-S Narrate the prime components of Kaizen incidents, particularly a Kaizen blitz Assemble, analyse, as well as explain data through applying flow charts, Ishikawa (fishbone) diagrams, and value stream maps Return to their organisation with a strategy to commence incorporating Lean for their corporate norms Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Business Process Management & Improvement is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Business Process Management & Improvement is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module : 1 The Fundamentals of Business Process Management 00:30:00 Defining Business Process Management 00:30:00 The Business Process Life Cycle 00:15:00 The Vision Phase 00:15:00 The Design Phase 01:00:00 The Modeling Phase 00:30:00 The Execution Phase 01:00:00 The Monitoring Phase 00:30:00 The Optimizing Phase 01:00:00 Module : 2 What is Gap Analysis? 00:30:00 The Gap Analysis Process 00:30:00 Supporting Tools 00:30:00 Creating a Gap Analysis Report 00:15:00 Module : 3 Understanding Lean 00:30:00 The Toyota Production System 00:30:00 The Toyota Production System House 00:15:00 The Five Critical Improvement Concepts 00:15:00 Understanding Value with the Kano Model 00:15:00 Types of Waste 00:15:00 Creating a Lean Enterprise 00:15:00 The Plan, Do, Study, Act (PDSA) Cycle 00:15:00 Using the R-DMAIC-S Model 00:15:00 Lean Thinking Tools 00:15:00 Kaizen Events 00:00:00 Data Gathering and Mapping 00:30:00 A Plan to Take Home 00:15:00 Mock Exam Mock Exam- Business Process Management & Improvement 00:30:00 Final Exam Final Exam- Business Process Management & Improvement 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Description: Dealing with difficult customers can be bit difficult sometimes. With your right attitude and action steps, you can effectively navigate these tricky customer situations and emerge (hopefully) unscathed. This Certificate in Handling a Difficult Customer is designed to introduce with the guidelines and examples on how to handle different types of challenging customers that you will face, along with specific approaches that can make those interactions not only less challenging, but more rewarding as well. After getting certified with course you and your staffs hopefully will be more prepared to handle difficult customers.. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Certificate in Handling a Difficult Customer is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Certificate in Handling a Difficult Customer is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Getting Started 00:05:00 The Right Attitude Starts with You 00:25:00 Stress Management (Internal Stressors) 00:35:00 Stress Management (External Stressors) 00:25:00 Transactional Analysis 00:25:00 Why are Some Customers Difficult 00:25:00 Dealing with the Customer Over the Phone 00:35:00 Dealing with the Customer In Person 00:25:00 Sensitivity in Dealing with Customers 00:30:00 Scenarios of Dealing with a Difficult Customer 00:15:00 Following up With a Customer Once You Have Addressed Their Issue 00:12:00 Wrapping Up 00:07:00 Mock Exam Mock Exam- Certificate in Handling a Difficult Customer 00:20:00 Final Exam Final Exam- Certificate in Handling a Difficult Customer 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Do you want to stay fit but having a hard time because you don't know how to do it properly? Do you want to have a healthy diet and maintain nutrition for your body? This Dieting Course will address these concerns by providing you the right information and strategies on what, when and how to eat healthy and nutritious food. Description: The condition of obesity on the planet today is a worry for everyone particularly those in developed nations. In spite of the endeavours these legislatures have taken, the epidemic appears to end up noticeably more serious. It influences both kids and in addition grown-ups. The primary explanation behind the development of this epidemic is an absence of legitimate sustenance learning among the general population. A large portion of the general population has constrained physical exercise as kids invest a great deal of energy playing video and web diversions or sitting in front of the TV. Individuals who end up plainly stout in their adolescence will most likely be unable to beat it and take it into adulthood. The issue is more genuine among minorities who have less access to quality medical care to help in treating the issue. Obesity has turned out to be more typical as individuals receive the accommodations of life and nourishments that include more wellbeing dangers than advantages. In this crash course, you will be able to learn the proper dieting and fitness activities to avoid obesity and become healthy. Who is the course for? Trainers, professionals and other busy people who are into health, diet, and nutrition. Busy health aficionados who want to keep track of their diet and their bodies healthy. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Level 2 Certificate in Dash Dieting will be very beneficial and helpful, especially to health and sport-related careers like: Athletes Clinical Dietetics Fitness Instructor Education and Research Food and Nutrition Management Personal Trainer Public Health Nutrition Related Health Professionals Sports Administrator Sports Businessmen Sports Specialists Wellness Coach And Many More! Level 2 Certificate in Dash Dieting Introduction 00:30:00 What Is This Thing The DASH Diet? 01:00:00 The History Of The DASH Diet 01:00:00 Is The DASH Diet All It's Cracked Up To Be? 01:00:00 Incorporating The DASH Diet Into Your Lifestyle 01:00:00 What To Eat And What To Avoid 01:00:00 A Day In The Life Of A DASH Diet 01:00:00 How Do I Shop For Groceries On The DASH Diet? 01:00:00 Dang! How Do I Eat At Restaurants On The DASH Diet? 01:00:00 Start Today 00:30:00 Mock Exam Mock Exam- Level 2 Certificate in Dash Dieting 00:20:00 Final Exam Final Exam- Level 2 Certificate in Dash Dieting 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Diploma in Mental Health Support Worker Description: Approximately 1 in 4 people in the UK will experience mental health problems yearly. Suppose you're interested in a career in mental health care. In that case, this Diploma in Mental Health Support Worker will give you the skills and knowledge to care for individuals with mental health issues during their psychological and emotional lows, professionally, or to support a loved one. Explore our comprehensive mental health diploma course with three key modules. First, learn the basics of mental health care, understand mental health in children, and embrace the role of a mental health support worker: Discover the fundamentals of mental health, develop resilience, and cultivate healthy relationships in this course. You will focus on nurturing positivity and confidence in children and will familiarise them with congenital disabilities, mental illnesses, behaviour disorders and much more. You'll look into what it takes to become a mental health support worker, exploring the roles, tasks, required training and possible career paths. Kickstart your career in the mental health service and learn how to give professional care and treatment to people with mental health conditions. Enrol in this mental health support worker training course today and start making a difference in young people's and adults' mental health and well-being. Who is the course for? Professionals who are helping people suffering from mental issues People who have an interest in the personal mental development Entry Requirement: This mental health diploma course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Diploma in Mental Health Support Worker course is a useful qualification to possess, and would be beneficial for the following careers: Mental Health Support Worker Nurse Home Care Taker Diploma in Mental Health Support Worker - Updated Version Introduction to Mental Health 00:21:00 Overview of Mental Health Support Worker 00:16:00 Childhood and Adolescent Psychiatric Disorders 00:26:00 Stress and Anxiety Disorders 00:33:00 Schizophrenia 00:34:00 Personality Disorders 00:43:00 Mood Disorders 00:23:00 Eating and Sleeping Disorders 00:44:00 Self-Harm and Suicide 00:21:00 Medication and Therapy in the Treatment of Mental Illness 00:33:00 Mental Health Legislation and Services 00:30:00 Community Mental Health Teams (CMHTs) 00:19:00 The Participation of The Service User 00:22:00 Mock Exam Mock Exam- Diploma in Mental Health Support Worker 00:20:00 Final Exam Final Exam- Diploma in Mental Health Support Worker 00:20:00 Diploma in Mental Health Support Worker - Old Version Module 1: Mental Health Basics Mental Health Basics 00:30:00 Are you Resilient 00:30:00 Take Good Care of Yourself 00:30:00 Healthy Relationships 00:30:00 Risk Factors 00:30:00 When Do You Need to See a Professional? 00:30:00 Module 2: Mental Health of Children Children's Mental Health Basics 00:30:00 Nurturing Positivity And Confidence 01:00:00 Recognize Changed Behaviour In Your Child 01:00:00 About Birth Defects 01:00:00 About Behavior Disorders 01:00:00 Mental Health Games For Children 01:00:00 Make Sure You Take Care Of Yourself As Well 00:30:00 Wrapping Up 00:15:00 Module 3: Mental Health Support Worker Introduction 00:30:00 Definition 01:00:00 Role and tasks 01:00:00 Role Clarity 01:00:00 Training, career pathway and pay 01:00:00 Worker satisfaction 00:30:00 Recommended Reading Recommended Reading : Diploma in Mental Health Support Worker 00:00:00 Refer A Friend Refer A Friend 00:00:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00
Course Overview Amp up your project management skills to meet your project requirements and shape your organisation's success. Project managers are responsible for the successful planning and execution of projects. This Advanced Diploma in Interior Design course is designed to help you learn the proven project management skills and techniques to manage projects from beginning to end. The course will give you clear ideas on project management basics, different project types, and the techniques applied to project activities for successful project completion. During the course, you'll gain insights into project management steps, such as project initiation, execution, monitoring, and closing. On top of that, you'll explore the steps involved in project team building and acquire knowledge of earned value management to measure project performance. Learning Outcomes Discover the crucial steps to project success Familiarise yourself with different types of projects Identify the steps involved in project initiation, execution, monitoring and closing Understand what makes a successful project management team Learn about Earned Value Management (EVM) for project performance measurement Determine what is a change control process in project management Who is the Advanced Diploma in Interior Design Course for? This Advanced Diploma in Interior Design course is perfect for aspiring professionals in the relevant industry, such as people with careers in: Project Manager Project Executive Project Administrator Project Co-ordinator Project Lead It will deepen their knowledge and help them establish the fundamental skills for project management. Why Choose this Diploma in Advanced Diploma in Interior Design Course? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result The UK & internationally recognised accredited qualification Access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities 24/7 student support via email. Entry Requirement This course is available to all learners of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. A good understanding of the English language, numeracy, and ICT are required to attend this course. Assessment At the end of the course, you will be required to sit for an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. However, you can also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Section 01: Popular Interior Design Styles and How to Use Them The 3 Types of Style That Influence Interior Design Choices 00:01:00 Art Deco Style 00:03:00 Victorian Style 00:03:00 Scandinavian Style 00:02:00 Modern Style 00:02:00 Contemporary Style 00:03:00 Eclectic Style 00:06:00 Italian Style 00:04:00 French Style 00:05:00 Industrial Style 00:04:00 Country Style: Architectural & Interiors 00:04:00 African Style 00:05:00 Conclusion 00:06:00 Section 02: Design Principles and Elements in Interiors Introduction to Design Principles & The Design Recipe 00:03:00 Design Element: Line 00:05:00 Design Element: Shape 00:03:00 Design Element: Form 00:03:00 Design Element: Colour 00:02:00 Design Element: Texture 00:05:00 Design Element: Space 00:03:00 Design Element: Value 00:01:00 Design Principle: Pattern 00:03:00 Design Principle: Contrast 00:03:00 Design Principle: Emphasis/Focal Point 00:05:00 Design Principle: Balance 00:05:00 Design Principle: Scale/Proportion 00:03:00 Design Principle: Rhythm/Movement 00:03:00 Design Principle: Unity/Harmony 00:01:00 Conclusion 00:01:00 Section 03: Introduction to Colour in Interiors The Impact of Fashion and Colour Trends 00:04:00 Colour Terminology 00:04:00 Colour Basics and Neutral Colours 00:05:00 Warm vs. Cool Colours 00:03:00 Colour Schemes 00:11:00 Colour Ratios and Applications 00:05:00 Using Colour To Trick The Eye 00:04:00 Conclusion 00:01:00 Section 04: Introduction to Space Planning In Interiors Understand why space planning is important to successful interiors 00:01:00 Efficient vs. Poorly Planned Spaces 00:04:00 Types of Building and Space Plans 00:06:00 Open and Closed Planned Spaces 00:04:00 Space Planning and The Design Principles 00:09:00 Tips and Tricks to Space Planning 00:02:00 Conclusion 00:01:00 Section 05: Textiles and Fabrics for Interiors Introduction To Textiles & Fabrics 00:01:00 Natural Fibers and Textiles 00:08:00 Synthetic Fibers and Textiles 00:06:00 Fabric Know Hows 00:10:00 End-Use of Textiles and Fabrics 00:04:00 Selecting and Recommending Textiles and Fabrics 00:04:00 Conclusion 00:01:00 Section 06: Styling and Staging Interior Spaces Introduction to Styling and Staging 00:03:00 Styling Coffee Tables 00:12:00 Styling Side Tables 00:07:00 Styling Servers and Consoles 00:05:00 Styling Dining Room Tables 00:04:00 Styling Book Cases and Display Cases 00:12:00 Styling with Scatter Cushions and Throw Pillows 00:11:00 Styling Seating and Sleeping Areas 00:05:00 Styling Walls with Art and Framing 00:11:00 Conclusion 00:01:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Highlights of the Course Course Type: Online Learning Duration: 10 Hours 18 Minutes Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about life coaching Understand the core competencies and principles of life coaching Explore the various areas of life coaching Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert life coach Life Coach Course Master the skills you need to propel your career forward in life coaching. This course will equip you with the essential knowledge and skillset that will make you a confident life coach and take your career to the next level. This comprehensive life coach course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this life coach course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective life coaching practice and equip you with the essential skills, confidence and competence to assist you in the life coaching industry. You'll gain a solid understanding of the core competencies required to drive a successful career in life coaching. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for life coach or for people who are aspiring to specialise in life coaching. Enrol in this course to life coach day and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive life coach course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this life coaching can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This life coach course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This life coach course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This life coach course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Introduction What You Will Learn 00:06:00 Get To Know Your Instructor 00:02:00 Part 1 : Life Coaching Certification What Is Life Coaching 00:04:00 The Benefits Of Becoming A Life Coach 00:03:00 The Difference Between Coaching, Therapy, Mentoring & Training 00:03:00 The Responsibilities Of A Life Coach 00:02:00 Coaching Fundamentals Coaching Fundamentals Overview 00:02:00 Listening Introduction 00:02:00 The 3 Kinds Of Listening As A Coach 00:04:00 Your Listening Template 00:10:00 Questioning Introduction 00:01:00 Questioning & Coaching 00:03:00 How Coaching Questions Are Different From Normal Questions 00:01:00 The Different Types Of Coaching Questions 00:12:00 Questions Summary 00:03:00 Building Trust Introduction 00:01:00 The Trust Checklist Exercise 00:02:00 The Trust Checklist Exercise 00:02:00 How To Build Trust As A Coach 00:08:00 More Trust Building Strategies 00:04:00 Understanding Personalities Understanding Personalities Overview 00:03:00 Big Five Personality Model 00:02:00 Myers Briggs Personality Model 00:04:00 Your Personality Model 00:08:00 How To Bring Out Your Strengths With This Model 00:09:00 Coaching Models Explained Coaching Models Introduction 00:02:00 GROW Model Explained 00:05:00 STEPPPA Model Explained 00:08:00 FUEL Model Explained 00:02:00 CLEAR Model Explained 00:04:00 Why We Will Use The GROW Model 00:01:00 Coaching Step 1: Goal Setting Step 1 Introduction 00:02:00 Why Defining Your Values Is Important 00:02:00 What Does Your Ideal Life Look Like? 00:04:00 The 4 Biggest Goal Setting Mistakes To Avoid 00:06:00 Stretch Goals Explained 00:03:00 Why You Should Start With Long Term Goals 00:04:00 Setting Your First Long Term Goal 00:05:00 Turning Long Term Goals Into Short Term Goals 00:05:00 Next Steps 00:01:00 Coaching Step 2 : Reality Step 2 Introduction 00:01:00 Status Quo Explained 00:06:00 Wheel Of Life Excercise Explained 00:06:00 Big Rocks Exercise Explained 00:05:00 Coaching Example Step 2 00:04:00 Coaching Step 3 : Option & Obstacles Step 3 Introduction 00:01:00 How To Brainstorm With Your Client(s) 00:05:00 How To Evaluate Your Brainstorming Ideas 00:04:00 âSpheres Of Influenceâ Excerise Explained 00:02:00 âNot To Do Listâ Exercise Explained 00:04:00 Coaching Example Step 3 00:07:00 Coaching Step 4 : Will & Action Planning Step 4 Introduction 00:01:00 The 80/20 Rule Applied To Coaching 00:04:00 How To Design An Action Plan 00:03:00 Coaching Example Step 4 00:05:00 GROW Model Recap 00:02:00 How To Structure Your Coaching Sessions Structuring Your Sessions Introduction 00:01:00 How To Define Your Coaching Ground Rules 00:03:00 How Much Should You Charge 00:02:00 The Pre Coaching Call 00:03:00 Your First Coaching Session 00:03:00 Progress Evaluation Sessions 00:04:00 My Recommended Coaching Timeline 00:02:00 Clint Coach Relationship Client Coach Relationship Intro 00:01:00 What Clients Expect From Their Coaches 00:03:00 Why Clients Choose One Coach Over Another 00:01:00 Client Coach Boundaries 00:02:00 How To Retain Clients Long Term 00:05:00 Advanced Coaching Strategies Advanced Coaching Strategies Introduction 00:01:00 Reframing Explained 00:06:00 Managing Emotional States 00:07:00 Understanding Representational Systems 00:07:00 Personal SWOT Analysis 00:06:00 Johari Window - Developing Self Awareness 00:04:00 Giving Good Feedback As A Coach 00:04:00 Part 2: Holistic Health Coaching Certification Part 2 Introduction 00:02:00 Giving Good Feedback As A Coach 00:04:00 What Does A Health Coach Do? 00:02:00 How Can You Combine Life Coaching & Health Coaching 00:01:00 Diet & Nutrition Fundamentals Diet Introduction 00:01:00 Your Health & Diet: How They Are Linked 00:03:00 The Consequences Of Following A Bad Diet 00:03:00 How To Eat For Longevity 00:01:00 What Are Calories? Explained 00:03:00 The Relationship Between Bodyweight And Health 00:05:00 Calories & Bodyweight In A Healthy Diet 00:01:00 The Surprising Results Of The Twinkie Diet 00:01:00 The Relationship Between Weight Loss And Health 00:02:00 Healthy Weight Ranges 00:01:00 The Best Foods For A Healthier Life 00:02:00 Best Protein Foods 00:01:00 Best Carbohydrate Foods 00:01:00 Best Dietary Fat Foods 00:01:00 How Much Of Each (Protein, Carbs, Fat)? 00:04:00 What About The Remaining Calories 00:01:00 Diet & Nutrition Coaching Client Assessment Introduction 00:01:00 Client Interview 00:04:00 How To Create A Diet Plan For Clients 00:09:00 Calculating BMI 00:03:00 Exercise Coaching : Cardio Cardio Introduction 00:01:00 The Different Types Of Cardio 00:02:00 How To Monitor Your Heart Rate During A Workout 00:02:00 Cardio vs Weigh Training - Which Is Better For Weight Loss 00:06:00 Exercise Coaching : Resistance Training Weight Training Introduction 00:01:00 Muscle Building Formula 00:07:00 The Science Behind Muscle Growth 00:03:00 Weight Training vs Bodyweight Training 00:02:00 How To Create Beginner Workout Plan 00:08:00 5 Most Important Aspects Of Lifting Form 00:03:00 Progressive Overload 00:02:00 Hormone Health Explained Hormones Introduction 00:01:00 The 3 Types Of Hormones 00:03:00 The Endocrine System Explained 00:04:00 Hormones & Heart Disease 00:03:00 Anabolic Steroids: Why They Are So Dangerous 00:03:00 Most Important Hormones Overview 00:01:00 Insulin 00:04:00 Glucagon 00:02:00 Adrenaline 00:03:00 Cortisol 00:04:00 Ghrelin 00:02:00 Leptin 00:02:00 Thyroid Hormones 00:02:00 Estrogen 00:02:00 Growth Hormone 00:01:00 Testosterone 00:03:00 Supplements How To Build Your Own Supplement Stack 00:08:00 Top 3 Beginner Supplements For Muscle Growth 00:04:00 The Best Supplements To Boost Immunity 00:04:00 The Best Supplements For Vegans & Vegetarians 00:02:00 The Best Supplements For Joint & Bone Health 00:02:00 The Best Supplements For Fat Loss 00:04:00 Health & Fitness Motivation Health & Fitness Motivation Introduction 00:01:00 The Role Of Stress In Motivation3 00:01:00 The Motivation Problem3 00:02:00 8 Steps To Building Fitness Discipline 00:07:00 How To Get Out Of A Workout Rut 00:08:00 Health & Fitness FAQ Answered Is Brown Sugar Better Than White Sugar 00:02:00 What Should You Train On Your First Day At The Gym? 00:07:00 Fresh vs Frozen Food: Which Is Healthier 00:03:00 Part 3: Wellness Coaching Certification Part 3 Introdudction 00:01:00 Steers Management The Difference Between Stress & Anxiety 00:02:00 Short vs Long Term Stress 00:02:00 The Effects Of Stress & Anxiety On Your Body 00:05:00 Proven Stress Management Strategies & Techniques 00:02:00 The Benefits Of Calm Breathing 00:02:00 Breathing Exercise #1 - Three Part Breath 00:02:00 Breathing Exercise #2 - Bellows Breath 00:01:00 Progressive Muscle Relaxation 00:03:00 Complete PMR Routine 00:07:00 Sleep Sleeping For A Longer Life 00:04:00 Tips To Fall Asleep Faster 00:03:00 Supplements For Improved Sleep 00:02:00 Emotional Self Care What Is Emotional Self Care 00:04:00 How To Accept Yourself 00:02:00 Taming Your Inner Critic 00:05:00 Getting A Different Perspecitive 00:04:00 Acknowledging Your Qualities 00:02:00 Getting Rid Of Time Consuming Commitments 00:06:00 How To Say âNoâ To Others 00:04:00 Supplementary Resources Supplementary Resources - Life Coach 00:00:00 Assessment Assessment -Life Coach 00:10:00 Certificate of Achievement Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00