7958 Courses

We Don't Make Servers ...We Make Services: Implementing and Managing IT Services Implementing and Managing IT Services Being a service provider demands knowledge of who the customer is, what you as a provider offer customers (services), and assurance that those services provide value. Customers care about quality of service (e.g. the meal), and generally have little concern about the origin or performance of the ingredients that make it up (e.g. who does the maintenance on the grill). This session will discuss the concept of IT Service Management (ITSM), being a service provider, and the associated challenges, risks and critical success factors. You will learn about the importance, benefits and challenges of implementing and managing a formal IT Service Management (ITSM) practice for your IT organization and, ultimately, your company. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.

This course highlights the critical role of human resource management in any organization so that the learner can impact business with this importance in mind. After the successful completion of this lecture, you will be able to understand the following: Human Resource Strategy And Organisational Strategy. Human Resource Strategy Benefits For The Organisation. Interrelationships Between HRM And Organisational Strategies. Organisational Performance And HRM Strategy. HRM Strategy Influence On Organisational Strategy. Organisational Strategy Influence On Human Resource Strategy. Effective Human Resource Management. Value Creation And Human Capital Management. Human Resource Management Strategy Business Focus. This course highlights the critical role of human resource management in any organization so that the learner is able to impact business with this importance in mind. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Role of Human Resource Management Strategy in an Organisation Self-paced pre-recorded learning content on this topic. QUIZ - Role of Human Resource Strategy in an Organisation Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course.The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and gets updated on current ideas in their respective field. We recommend this certificate for the following audience. CEO, Director, Manager, Supervisor Human Resource Strategy Specialist Human Resource Manager Innovation roles General Manager Investment advisor Average Completion Time 2 Weeks Accreditation 1 CPD Hour Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

This course enables the learner to manage teams and individuals better by understanding and utilizing the power of influence. The learner will be able to manage teams and create an environment of trust conducive to productivity. After the successful completion of this lecture, you will be able to understand the following: What are Leadership Styles and their types? Understanding the Relationship between Leadership Styles & Organisational Performance. Understanding the Leadership Grid. Defining a Team, its features, and purposes. Types of Team Roles. The Five Dysfunctions of a Team. Critical Role of Trust in Teams. What is Conflict and conflict resolution? Understanding Toxic Triangle. What are Followers and their types? What are Ineffective Leaders? Kellerman's Seven Types of Bad Leadership This course enables the learner to manage teams and individuals better by understanding and utilizing the power of influence. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Understanding Leadership Influences: Individual, Team and The Organisation Self-paced pre-recorded learning content on this topic. QUIZ - Understanding Leadership Influences Individual, Team and The Organisation. Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course.The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and gets updated on current ideas in their respective field. We recommend this certificate for the following audience. CEO, Director, Manager, Supervisor Team Leader Lead Associate Human Resource Manager Division Head Country Manager Unit Head Average Completion Time 2 Weeks Accreditation 1 CPD Hour Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Level 1 Certificate in Sales Management and Revenue Operations In our Level 1 Certificate program in Sales Management and Revenue Operations, you'll delve into Sales Management and Revenue Operations Basics, gaining insights into SLA Marketing and Sales. Explore the art of Mapping your Sales Process, fine-tune your strategies with RevOps and Intelligence, and understand the importance of Stakeholders and Capacity. By the end, you'll be adept at Tuning the RevOps System for maximum sales success in Sales Management and Revenue Operations. Learning Outcomes: Recall the fundamental concepts of Revenue Operations. Explain the significance of SLA Marketing and Sales in sales management. Analyze and map your organization's Sales Process. Interpret the role of RevOps and Intelligence in optimizing sales in Sales Management. Evaluate the impact of Stakeholders and Capacity on sales operations in Sales Management. Apply strategies for fine-tuning the RevOps System for enhanced performance. More Benefits: LIFETIME access Device Compatibility Free Workplace Management Toolkit Level 1 Certificate in Sales Management and Revenue Operations Course Syllabus Revenue Operations Basics: Gain a foundational understanding of "Sales Management" and revenue operations, including key concepts, processes, and their significance in achieving business objectives. SLA Marketing and Sales: Explore the role of service level agreements (SLAs) in "Sales Management," focusing on how they align marketing and sales efforts, ensuring collaboration and efficiency. Mapping your Sales Process: Learn how to effectively map and optimize the sales process in "Sales Management," identifying key stages, customer touchpoints, and areas for improvement to enhance revenue generation. RevOps and Intelligence: Dive into the realm of "Sales Management" intelligence, leveraging data and analytics to inform revenue operations decisions, drive sales strategies, and enhance business performance. Stakeholders and Capacity: Understand the significance of stakeholders and capacity management in "Sales Management," ensuring alignment between various teams and optimizing resources for revenue growth. Tuning the RevOps System: Fine-tune your knowledge of "Sales Management" and revenue operations systems, focusing on continuous improvement, adapting to market changes, and optimizing processes for sustained success.

Free Level 7 QLS Endorsed Certificate | 11 in 1 Bundle with Free Certificates | 170 CPD Points | Installment Payment

Free Level 7 QLS Endorsed Certificate | 11 in 1 Bundle with Free Certificates | 170 CPD Points | Installment Payment

Level 7 Diploma (FREE QLS Endorsed Certificate)| 11 CPD Courses+11 PDF Certificate| 140 CPD Points| CPD & CiQ Accredited

Level 7 Diploma (FREE QLS Endorsed Certificate)| 11 CPD Courses+11 PDF Certificate| 140 CPD Points| CPD & CiQ Accredited

Level 7 Diploma (FREE QLS Endorsed Certificate)| 11 CPD Courses+11 PDF Certificate| 140 CPD Points| CPD & CiQ Accredited

Level 7 Diploma (FREE QLS Endorsed Certificate)| 11 CPD Courses+11 PDF Certificate| 140 CPD Points| CPD & CiQ Accredited