5598 Courses

Overview Many of the people fail to deal with life's dilemmas and challenges. Thus, they seek professional guidance. This is where mentors come in. It is a profession that allows you to help others and ensure a secure career in the meantime. Our Mentorship Training course can help you acquire the key skills to try your luck in mentoring. Through this comprehensive course, you will grasp the essentials of mentorship. The course will provide detailed lessons on how to guide others in navigating their personal and professional life. You will acquire the ability to develop a good understanding with your clients and advise them on overcoming life's challenges. Furthermore, this course will help you in providing mentorship for different industries. By the end of the course, you will learn to evaluate and monitor your success as a mentor.  This course can be the stepping stone to a fruitful career; enrol now and start learning! Course Preview Learning Outcomes Understand the key principles of motivational mentorship Learn the communication strategies required to build a solid connection with your clients Develop the ability to provide guidance on personal and professional growth Understand how to teach the core skills to overcome challenges and obstacles Grasp the process of mentoring for specific industries Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email What Skills Will You Learn from This Course? Life Coaching Career Mentoring Who Should Take This Mentorship Training? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Mentorship Training course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Path​ This exclusive Mentorship Training will equip you with effective skills and abilities and help you explore career paths such as  Life Coach Career Coach Motivational Speaker Manager Module 1: Introduction to Motivational Mentorship Introduction to Motivational Mentorship 00:12:00 Module 2: Building a Strong Mentor-Mentee Relationship Building a Strong Mentor-Mentee Relationship 00:16:00 Module 3: Goal Setting and Action Planning Goal Setting and Action Planning 00:14:00 Module 4: Supporting Personal and Professional Growth Supporting Personal and Professional Growth 00:14:00 Module 5: Overcoming Challenges and Obstacles Overcoming Challenges and Obstacles 00:15:00 Module 6: Diversity and Inclusion in Mentorship Diversity and Inclusion in Mentorship 00:11:00 Module 7: Mentorship for Different Career Levels and Industries Mentorship for Different Career Levels and Industries 00:16:00 8: Mentoring in a Digital Age Mentoring in a Digital Age 00:14:00 Module 9: Ethical Considerations in Mentorship Ethical Considerations in Mentorship 00:10:00 Module 10: Evaluating and Measuring Mentorship Success Evaluating and Measuring Mentorship Success 00:12:00 Module 11: The Future of Mentorship The Future of Mentorship 00:15:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Course Overview You can either dwell in anger, resentment and revenge, or you can choose to forgive and find peace within yourself. The Forgiveness Coaching Therapy course is here to help you understand the importance of forgiving and bringing out a better version of yourself. In this Forgiveness Coaching Therapy course, you will be able to recognize the power of forgiving. The course will help you understand different aspects of love. From the engaging modules, you will learn the universal laws of karma. This course will also provide you with valuable life coaching skills. In addition, you will grasp the techniques of energy healing therapy. This Forgiveness Coaching Therapy course also includes lessons on deep breathing and spiritual instincts. This Forgiveness Coaching Therapy course is the perfect opportunity to acquire the strength to forgive. It will help you in personal development and assist you in pursuing a career in the relevant industry. So, enroll today! Learning Outcomes Understand the true power of forgiveness Build the essential skills for life coaching Educate yourself on the concept of karma and life after death Familiarize yourself with the idea of energy healing therapy Grasp the correct techniques of deep breathing Deepen your understanding of primal and spiritual instincts Who is this course for? The Forgiveness Coaching Therapy course is for people who wish to discover the power of forgiveness.  Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Certification After you have successfully completed the course, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path The Forgiveness Coaching Therapy course is a useful qualification to possess and would be beneficial for any related profession or industry such as: Therapist Life Coach Motivational Speaker Module 1 - Introduction Program Overview 00:05:00 Module 2 - Forgiveness and Unconditional Love The Power of Forgiveness 00:12:00 Different Aspects of Love 00:12:00 Module 3 - Expanding Your knowledge As A Instructor Improving your coaching skills 00:08:00 True Story on The Power of Forgiveness! 00:10:00 The Age of Your Soul 00:16:00 The Universal Law of karma 00:20:00 Life After Death 00:30:00 Module 4 - Guided Meditation/Visualization for Forgiveness Instructions For Forgiveness Meditation 00:01:00 Guided Meditation on Forgiveness and Love 00:14:00 Module 5 - Energy Healing Therapy Energy Healing Therapy For Forgiveness (Important) 00:02:00 Explanation of Energy Healing 00:07:00 Forgiveness Exercise Using Energy Healing 00:01:00 Module 6 - Distant Energy Healing The Power of Distant Healing! 00:01:00 Distant Energy 00:04:00 Setting up a distant healing session 00:01:00 Module 7- Deep Breathing Proper Deep Breathing Technique 00:01:00 Deep Breathing 00:07:00 Module 8 - The Sacred Contract The Sacred Contract 00:10:00 Module 9 - Primal and Spiritual Instincts Becoming aware of our Spiritual Instincts 00:01:00 Primal and Spiritual Instincts 00:07:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: Are you health conscious and/ want to make a difference in the life of the people you meet? Do you believe that good health comes from inside? If yes, then the Diploma in Healthy Eating is just tailored for you. This course is aimed at teaching the students about healthy eating habits in a wider context; ranging from metabolic studies and food science to social and behavioural nutrition. So enrol now and make a difference in your own life and empower people to lead a healthier life by providing credible nutritional and diet advice. Who is the course for? This Course is for anyone who wants to get fit and/or loose weight in a healthy and scientific way. People who have an interest in working as nutritional advisor For those individuals interested in living a healthy lifestyle. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email.   Career Path: Weight Loss Advisor Nutrition Advisor Nutritionist. Module: 01 Healthy Eating for Adults 00:30:00 Healthy Eating During Pregnancy 00:15:00 Healthy Eating During Exams 02:00:00 Healthy Eating At Work 00:30:00 Feel Good And Look Young With Healthy Eating 00:30:00 Eating Healthy When Dining Out 00:30:00 Eating Healthy Under Stress 00:15:00 Eating Healthy For A Big Game 00:30:00 Eating Healthy for a Better Heart 00:15:00 Eating Healthy During Traveling 00:15:00 Eating Healthy After A Hangover 00:15:00 Does Hypnosis Therapy Really Help For Healthy Eating 01:00:00 Dark Chocolate Is Healthy Eating - Miracle Or A Myth 00:30:00 Benefits Of Healthy Eating 00:15:00 Beat Obesity With Healthy Eating 00:15:00 Module: 02 Why Should You Eat Healthy 00:15:00 The Secrets to Eating Healthy 00:15:00 Stimulating Your Love Life with Healthy Eating 00:30:00 Recipes For Healthy Eating 00:30:00 Healthy Eating Plan For A Diabetic 00:30:00 Healthy Eating On A Budget 00:45:00 Healthy Eating For Weight Gain 00:15:00 Healthy Eating For Teenagers 00:30:00 Healthy Eating For People Over Sixty 00:15:00 Healthy Eating For Infants 00:30:00 Mock Exam Mock Exam- Diploma in Healthy Eating 00:20:00 Final Exam Final Exam- Diploma in Healthy Eating 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

 Supervising others is a skill that has undergone a change in the information age and globalisation. Increase your skills, knowledge and information of professional supervision with this course! Description: Supervising others is considered to be one of the toughest occupations. Between dealing with your own time and activities, helping your colleagues take care of issues and finish assignments, and helping different managers, your day can fill up before you know it. This course will enable managers to end up being more productive. They will likewise turn out to be more capable of assigning, managing time, setting goals and desires (for themselves as well as other people), provide feedback, resolve conflicts, and regulate discipline. Who is this course for? New supervisors or anyone who is interested in a supervisory position. Team leaders. Part time supervisors. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career path: The Professional Supervisor Training Course will be very beneficial and helpful, especially to the following professionals: Supervisor at different workplaces. Counselor. Social Worker. Teacher. Instructor. Human Resources. Management. Supervisor Module One - Getting Started 01:00:00 Module Two - Setting Expectations 01:00:00 Module Three - Setting Goals 00:30:00 Module Four - Assigning Work 01:00:00 Module Five - Degrees of Delegation 01:00:00 Module Six - Implementing Delegation 00:30:00 Module Seven - Providing Feedback 00:30:00 Module Eight - Managing Your Time 00:30:00 Module Nine - Resolving Conflict 00:30:00 Module Ten - Tips for Special Situations 00:30:00 Module Eleven - A Survival Guide for the New Supervisor 00:30:00 Module Twelve - Wrapping Up 00:30:00 Supervisor Skills Making the Transition 00:15:00 Key Behaviors and Attitudes 00:15:00 Setting Goals as Supervisor 00:15:00 Planning for Success 01:00:00 Active Listening Techniques 00:15:00 Communication Skills 00:30:00 Giving Feedback 00:30:00 Giving Instructions 00:15:00 Orders, Requests, and Suggestions 00:15:00 Managing Conflict 00:15:00 Managing Challenging Situations 00:30:00 Activities Professional Supervisor Training Course- Activities 00:00:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Professional Supervisor Training Course 00:20:00 Final Exam Final Exam- Professional Supervisor Training Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: Microsoft Outlook is a free email and calendar application that can help you stay organised and be more productive. To know about Microsoft Outlook, you will not only help in organising emails but it can also help you in being more efficient and effective in working. Through this course, you will learn the skills, knowledge, and information needed to learn about Microsoft Outlook 2007. Know how to organise your emails and files the way you want it. Who is the course for? Professionals who want to learn about Microsoft Outlook 2007 functions and features. People who have an interest in knowing advanced Microsoft Outlook 2007 features. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Level 3 Diploma in Microsoft Outlook 2007 is a useful qualification to possess and will be very beneficial and helpful, especially to the following professionals: Administrative Assistant Administrator Office Manager Personal Assistant Microsoft Outlook 2007 for Beginners Module One - Getting Started 00:30:00 Module Two - Opening and Closing Outlook 01:00:00 Module Three - Working with E-mail 01:00:00 Module Four - Creating a New E-mail 01:00:00 Module Five - Managing E-mail 01:00:00 Module Six - Managing Junk Mail 01:00:00 Module Seven - Outlook's Organization Tools 01:00:00 Module Eight - Searching for Items 01:00:00 Module Nine - An Introduction to the Calendar 01:00:00 Module Ten - An Introduction to Tasks 01:00:00 Module Eleven - An Introduction to Contacts 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities-Microsoft Outlook 2007 for Beginners 00:00:00 Microsoft Outlook 2007 Advanced Level Module One - Getting Started 00:30:00 Module Two - Customizing Outlook 01:00:00 Module Three - Adding Word Elements to an E-mail 01:00:00 Module Four - Customizing Your Profile 01:00:00 Module Five - Advanced E-Mail Tasks 01:00:00 Module Six - Advanced Calendar Tasks 01:00:00 Module Seven - Doing More with Tasks 01:00:00 Module Eight - Using Notes 01:00:00 Module Nine - Viewing RSS Feeds 01:00:00 Module Ten - Managing Outlook Data, Part One 01:00:00 Module Eleven - Managing Outlook Data, Part Two 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities-Microsoft Outlook 2007 Advanced Level 00:00:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: Any organisation's main expenses are its labour, and that is why there is a need to find the perfect match in order to minimize costs. This part of the job falls under the Human Resources team of the given company, where the HR managers have to match skills against the job available. If these things interest you then you are in luck, as this Level 2 Certificate in HR & Employment Law can teach you more on the subject. The course is divided into two sections, one focusing on Human Resource Management and the other on employment laws. In the first section you will learn about how modern day human resource management works, recruiting, interviewing, retention and orientation. You will discover more about following up with new employees, health and safety, discrimination and much more. Next you look into employment law by learning about immigration, rights, termination, transfers and such. The course covers multiple disciplines as you learn about management and UK employment law, which in turn could be extremely useful for you since you will stand out from the competition in your employer's eyes. Course Preview Who is the course for? People who are interested in getting a job in the UK and need to learn about the laws Professionals who want to expand their knowledge about human resource management People who have an interest in knowing about human resource management Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Path: Level 2 Certificate in HR & Employment Law is a useful qualification to possess and would be beneficial for any professions or career from any industry you are in such as: Businessman Recruitment Consultant Human Resource Manager Labour Relations Officer UKVI Officer Human Resource Management Introduction to Human Resources 00:20:00 Employee Recruitment and Selection Procedure 00:35:00 Employee Training and Development Process 00:24:00 Performance Appraisal Management 00:22:00 Employee Relations 00:19:00 Motivation and Counselling 00:22:00 Ensuring Health and Safety at the Workplace 00:19:00 Employee Termination 00:18:00 Employer Records and Statistics 00:17:00 Essential UK Employment Law 00:30:00 Employment Law Module 01: Basics of Employment Law 00:24:00 Module 02: Legal Recruitment Process 00:43:00 Module 03: Employment Contracts 00:25:00 Module 04: Employee Handbook 00:23:00 Module 05: Disciplinary Procedure 00:15:00 Module 06: National Minimum Wage & National Living Wage 00:37:00 Module 07: Parental Right, Sick Pay & Pension Scheme 00:43:00 Module 08: Discrimination in the Workplace 00:39:00 Module 09: Health & Safety at Work 00:19:00 Module 10: Dismissal, Grievances and Employment Tribunals 00:36:00 Module 11: Workplace Monitoring & Data Protection 00:15:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Do you want to bring out the artist in you? Are you interested in Makeup? Then this is the course you do not want to miss out on. Description: Whether you want to work for a beauty company as a makeup artist or start your own business, doing a makeup course will help to get your new career off to a good start. Whilst you may already be great at applying makeup, there's not a limit to how much you can learn. There is always a technique which might enhance your skills as a makeup artist. This course will kickstart your career into the beauty industry. If you are looking for a way to differentiate yourself from others applying for beauty roles, having done professional makeup and beauty tips course will work in your favour. This course is compiled of different units, all designed to increase your knowledge as a makeup artist. For all professional makeup artists there are always ways to improve skills and this course will greatly help you achieve that. Who is the course for? Anyone who are interested in a career as a makeup artist Artists who are always looking to improve on their makeup and beauty skills Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Professional Makeup and Beauty Tips course will be very beneficial if you are looking for a career in the beauty industry. Prospective paths can be: Fashion Designer Makeup artist Diet consultant Beauty Editor Food and Nutrition Management Public Health Nutrition Any job related to the beauty Industry. Cosmetics & Makeup What is a Cosmetic? 00:15:00 Cosmetics - From Tradition to Modernity 00:15:00 Makeup Basics I 01:00:00 Makeup Basics II 01:00:00 Makeup Basics III 01:00:00 Makeup Basics IV 01:00:00 Makeup Basics V 01:00:00 Applying Makeup Makeup Supplies 00:30:00 Makeup Application Women/Girls 00:30:00 Makeup Application Guys 00:30:00 Cleansing & Hairstyles 00:15:00 Professional Makeup and Beauty Tips Body Products Basics 01:00:00 Be Educated On Toxins And Detoxing 01:00:00 Using Bath Products 01:00:00 Sunless Tanning 01:00:00 Body Makeup 01:00:00 The Latest In Support Garments 01:00:00 How Looking Great Makes You Feel Great 00:30:00 Wrapping Up 00:30:00 Mock Exam Mock Exam- Professional Makeup and Beauty Tips 00:20:00 Final Exam Final Exam- Professional Makeup and Beauty Tips 00:20:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Overview Offices are leaning towards remote working rapidly. Thus, to keep up with the changing work environment, it is vital for everyone to polish their remote working skills. Especially those who are responsible for leading and managing teams. Learn to lead and manage remote teams with our exclusive Remote Team Management and Leadership Training course. Through the course you will develop the competence to lead and manage remote teams. The course will teach you how to build high-performing teams and establish accountability and trust among the members. Further in the study, you will learn the strategies for overcoming the challenges faced by remorse teams. Also, you will secure the skills to manage time effectively while working with remote teams. This course will help you boost your confidence and turn you into an excellent leader.  So, what are you waiting for? Enrol today and start working on your skills! Course Preview Learning Outcomes Reveal the secrets of leading a team as a remote team manager Grasp the techniques of building a high-performance team Know how to build and manage trust and accountability with remote teams Develop the ability to overcome the challenges of managing the teams Learn the skills required for time management while leading remote teams Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email What Skills Will You Learn from This Course? Leading and managing remote teams Building high performance teams Who Should Take This Remote Team Management and Leadership Training? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Remote Team Management and Leadership Training is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Remote Team Management and Leadership Training Certification After completing and passing the Remote Team Management and Leadership Training successfully, you will be able to obtain a Recognised Certificate of Achievement. Learners can obtain the certificate in hard copy at £14.99 or PDF format at £11.99. Career Path​ This exclusive Remote Team Management and Leadership Training will equip you with effective skills and abilities and help you explore career paths such as  Managers Supervisors Remote Office Workers Module 01: Introduction To Remote Team Management Introduction to Remote Team Management 00:49:00 Module 02: Leading A Team As A Remote Team Manager Leading a Team as a Remote Team Manager 00:43:00 Module 03: Decision Making And Accountability Decision Making and Accountability 00:29:00 Module 04: Building High Performing Teams Building High Performing Teams 00:39:00 Module 05: The Fundamentals Of Managing Remote Teams The Fundamentals of Managing Remote Teams 00:25:00 Module 06: Building And Maintaining Trust With Remote Teams Building and Maintaining Trust with Remote Teams 00:33:00 Module 07: Time Management Time Management 00:29:00 Module 08: Advantages Of Remote Teams Advantages of Remote Teams 00:30:00 Module 09: Challenges Of Remote Teams Challenges of Remote Teams 00:31:00 Assignment Assignment - Leading And Managing Remote Team 00:00:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Understand adult psychology and know how to deal with them in the Psychology of Old Age Certificate course. Throughout the course, you will understand adult psychology and explore whether the career in 'caring' or 'psychology' is for you or not. You will learn about 'Alzheimer's disease' and 'dementia' and also understand the difference between these two diseases. The course shows you how common people stereotype the older people and how it affects them. You will also learn about 'developmental psychology', and substance abuse in older people. Lastly, the course teaches you how to improve health and wellbeing of old people. Here, you will learn the effects of exercising, eating healthy in older age, caring for old people and more. Who is the course for? Anyone who wants to learn about 'old age' psychology Anyone who is interested in various topics related to psychology Anyone who is planning their career in psychology Anyone who is looking after the elderly and would like to learn theories of 'old age' Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. About Your Course About your tutor FREE 00:02:00 About your course 00:03:00 Introduction to Psychology of Older Age What is 'Developmental Psychology'? 00:05:00 What is 'Gerontology'? 00:09:00 What we consider as 'old age' 00:09:00 What is 'ageing' and how it happens 00:08:00 Psychology of Older Age Common stereotypes of older people 00:08:00 How stereotyping affects older people 00:08:00 Life stages and Theories 00:11:00 What do we look forward to in our older age? 00:06:00 Mental Health and Old Age Memory-related issues 00:12:00 Learning disabilities 00:08:00 Alzheimer's disease and Dementia 00:09:00 Chronic illness and Disabilities 00:08:00 Substance abuse (addictions) 00:06:00 The Quality of Life What is 'Quality of Life'? 00:05:00 Loneliness factors in the elderly population 00:07:00 Coping with grief and bereavement 00:07:00 'Mild' and 'severe' depression 00:07:00 Fear of dying ('death anxiety') 00:09:00 Improving Health and Wellbeing The effects of exercising 00:09:00 Is it worth eating 'healthy' in older age? 00:09:00 What else affects 'health' and 'wellbeing'? 00:08:00 Caring for older people 00:06:00 Thank You & Good Bye! 00:02:00 Mock Exam Mock Exam - Psychology of Old Age Certificate 00:20:00 Final Exam Final Exam - Psychology of Old Age Certificate Training 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: Call center agent is a person that represents the company through handling incoming and outgoing calls. Depending on the business they are in, it is possible for them to handle account inquiries, customer complaints or support issues. As call center agents are considered as representatives of a company, they must be trained to make sure they are representing the company well. Learn the necessary skills through this advanced call center course we are providing and become a professional call center agent. Who is the course for? Call center agents or customer service representatives who need to acquire skills for their profession. People who are interested in call center customer service training. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Advanced Call Center Training course is a useful qualification to possess, and would be beneficial for the following careers: Administration Assistant Call Center Agents Customer Service Representative Online Assistant Telephone Assistant. Call Centre and Customer Service Basics Module One - Getting Started 00:15:00 Module Two - The Basics (I) 00:30:00 Module Three - The Basics (II) 00:30:00 Module Four - Phone Etiquette 01:00:00 Module Five - Tools 01:00:00 Module Six - Speaking Like a Star 00:30:00 Module Seven - Types of Questions 01:00:00 Module Eight - Bench marking 00:30:00 Module Nine - Goal Setting 00:30:00 Module Ten - Key Steps 01:00:00 Module Eleven - Closing 01:00:00 Module Twelve - Wrapping Up 00:30:00 Call Centre & Customer Service Training Course- Activities 00:00:00 Telephone Etiquette Module One - Getting Started 00:30:00 Module Two - Aspects of Phone Etiquette 01:00:00 Module Three - Using Proper Phone Language 01:00:00 Module Four - Eliminate Phone Distractions 01:00:00 Module Five - Inbound Calls 01:00:00 Module Six - Outbound Calls 01:00:00 Module Seven - Handling Rude or Angry Callers 01:00:00 Module Eight - Handling Interoffice Calls 01:00:00 Module Nine - Handling Voicemail Messages 01:00:00 Module Ten - Methods of Training Employees 01:00:00 Module Eleven - Correcting Poor Telephone Etiquette 01:00:00 Module Twelve - Wrapping Up 00:30:00 Mock Exam Mock Exam- Advanced Call Centre Skills Training 00:30:00 Final Exam Final Exam- Advanced Call Centre Skills Training 00:30:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00