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According to the most recent data, 356,000 out-of-hospital cardiac arrests occur each year. Only about 45.6% of those received CPR from a bystander. For cardiac arrest patients, receiving CPR immediately might be the difference between life and death. Learn CPR to save lives when moments matter the most. When you register for our online course, you can improve someone's chance of survival. Our course has been designed by experts. The course is also affordable, convenient, fast, and easy. Learning Outcomes of CPR Awareness Course: You get detailed information on the history of CPR. Indication for CPR is thoroughly described. You'll find out the techniques for Compression, Airway and Breathing. You will get complete guidance on How to perform CPR. Typical errors and complications during CPR will be introduced to you. You will also come across and get insights on the Criteria for stopping CPR. Why Prefer this Course? Opportunity to earn a certificate that is accredited by CPDQS. Get a free student ID card! (£10 postal charge will be applicable for international delivery). Innovative and engaging content. Free assessments. 24/7 tutor support. If someone is on the scene of a medical emergency, such as a cardiac arrest, stroke, or choking, they may be able to save the victim. Recognising an emergency scenario as a lay responder and acting quickly by performing life saving methods like CPR and contacting emergency services are crucial things to do. It helps save the lives of people who may otherwise suffer permanent brain damage if CPR is not administered on time. Our online course includes CPR instruction, so you can confidently handle any cardiovascular medical emergency. ****Course Curriculum**** CPR Training Introduction to CPR Procedure for CPR Additional Reading Materials Additional Reading Materials Assessment Process Once you have completed all the modules in the course, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the CPR Training course. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? It is useful for learners who provide direct support as well as those who work and want to work in the following areas: Healthcare providers Emergency responders Nursing home employees Daycare staff Lifeguards Flight attendants Corrections officers Teachers Requirements The CPR Training program does not require any prior knowledge; everyone may participate! This CPR Training course is open to anyone who is interested in learning from anywhere in the world. Career path Understanding CPR will provide you with a competitive advantage and open the door to a variety of professional prospects. One can develop into: Healthcare assistant (Salary: £20,270 to £26,282) Emergency medical dispatcher (Salary: £21,730 to £26,282) Lifeguard (Salary: £15,000 to £22,000) Nursing associate (Salary: £21,730 to £26,282) Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.
FREE DOWNLOADABLE " RECEPTIONIST " CAREER GUIDE INCLUDED IN THE RESOURCE SECTION! According to the BLS (Bureau of Labor Statistics), fast-growing fields such as healthcare and social services require administrative roles to support their growth. Did you know that in the UK, the National Health Service (NHS) employs over 350,000 healthcare support workers, many of whom play vital roles in patient care coordination? If you are highly organized and efficient, this may be the job for you. Medical Receptionists receive patients, assist them with filling out forms, maintain and retrieve medical files, and transcribe and type medical reports. Generally, they organize the huge amounts of data that the office generates every day. This comprehensive Medical Receptionist course equips you with the essential skills and knowledge to thrive in this rewarding profession. You'll gain a solid understanding of the role and its responsibilities, from scheduling appointments and maintaining medical records to ensuring patient confidentiality and workplace safety. The course also covers medical terminology, information technology specific to healthcare, and legal and ethical considerations. Remember, medical receptionists take on some of the workload of doctors and other healthcare practitioners, making them a valuable asset in this field. So, what are you waiting for? Just hit the "Enrol Now" button and let's get started! Learning Outcomes of Medical Receptionist Schedule appointments effectively using industry-standard software. Maintain accurate medical records following best practices and regulations. Implement efficient filing systems for optimal information retrieval. Uphold patient confidentiality within the legal and ethical framework. Navigate medical terminology with confidence when interacting with patients and staff. Apply IT skills to manage electronic health records and other healthcare software. By enrolling in this Medical Receptionist course, you'll gain the necessary skills and confidence to excel in this rewarding career path. Take the first step towards a fulfilling role in the healthcare industry today! Why Choose Us? Get a free student ID card with Medical Receptionist Training program (£10 postal charge will be applicable for international delivery) The Medical Receptionist is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Medical Receptionist course materials The Medical Receptionist comes with 24/7 tutor support Take a step toward a brighter future! *** Course Curriculum *** Module 1: Introduction Module 2: Organising Schedules Module 3: Maintaining Medical Records Module 4: Effective Filing Systems in Medical Offices Module 5: Confidentiality in a Medical Environment Module 6: Time Management Module 7: Medical Jargon and Terminology Module 8: Maintaining Workplace Safety Module 9: Information Technology in Health Care Module 10: Legal Aspects and Ethics How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: £12.99 CPD Hard Copy Certificate: £29.99 CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Career changers School leavers Administrative professionals Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this course, you are to start your career or begin the next phase of your career. Medical receptionist Office manager Medical assistant Certificates CPD Accredited Digital Certificate Digital certificate - £12.99 CPD Accredited Hard Copy Certificate Hard copy certificate - £29.99 Please note that International students have to pay an additional £10 as a shipment fee.
Are you looking to improve your current abilities or make a career move? Our unique Project Management Course might help you get there! Expand your expertise with high-quality training - study Project Management and get an expertly designed, great-value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the Project Management online training course. With this comprehensive Project Management course, you can achieve your dreams and train for your ideal career. The Project Management course provides students with an in-depth learning experience that they can work through at their own pace to enhance their career development. This Project Management training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join the Project Management course today - gear up with the essential skills to set yourself up for excellence! After completion of the Project Management training program, you will be able to: Define the related terminologies Know the importance of the PMBOK and PMI Learn the 5 process groups and 10 knowledge areas by PMI Comprehend the work activity breakdown structure Understand how to write goals and requirements with deliverables Learn the triple constraint Make an effective schedule, risk management, and communication plan Create a network diagram and RACI chart Know how to perform fundamental management tasks and guarantee all documents are complete before the deadline Start your learning journey straight away with this Project Management course and take a step toward a brighter future! Why Prefer this Project Management Course? Opportunity to earn a certificate that is accredited by CPDQS. Get a free student ID card! (£10 postal charge will be applicable for international delivery). Innovative and engaging content. Free assessments. 24/7 tutor support. *** Course Curriculum *** Introduction Module 01: Key Concepts (I) Module 02: Key Concepts (II) Module 03: Initiation (I)Module 04: Initiation (II) Module 05: Planning (I) Module 06: Planning (II) Module 07: Planning Tools Module 08: Executing the Project Module 09: Maintaining and Controlling the Project Module 10: Closing Out Assessment Process Once you have completed all the Project Management modules, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the Project Management course. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Project Management course is for you if you: Want to have a deeper insight into Project Management. Actively working in Project Management and am interested in exploring it a bit further. Are you a student pursuing a relevant field of study? Seeking employment in the Project Management field. Requirements You will not need any prior background or expertise. All you need to take this Project Management is - A smart device. A secure internet connection. Being over the age of 16. And a strong drive for learning and literacy. Career path Project Management is an important skills for many job sectors such as: Project assistant Project co-ordinator Project consultant Project Manager Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £28 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.
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24-Hour Knowledge Knockdown! Prices Reduced Like Never Before In the UK, Value Added Tax (VAT) is a fundamental aspect of running a business, and it's essential to understand how to navigate it. Just ask Amazon, who were ordered to pay £250 million in back taxes and interest after a dispute over their VAT payments. Don't let this happen to your business! Our Value Added Tax (VAT) course covers everything you need to know to ensure you're compliant and avoid costly mistakes. This comprehensive course on Forensic Accounting: VAT, Tax, AML provides an in-depth exploration of Value Added Tax (VAT), tax accounting, and anti-money laundering regulations. You will gain a solid understanding of VAT terminology, calculation methods, taxable persons, registration requirements, and invoicing procedures. Additionally, the course covers VAT rates, exemptions, and zero-rated VAT, equipping you with the knowledge to navigate various scenarios. Furthermore, the anti-money laundering component focuses on identifying and mitigating financial risks, ensuring compliance with industry regulations. This Essentials of UK VAT at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPD QS (with 150 CPD points) to make your skill development & career progression more accessible than ever! Courses Are Included in This Bundle Course 01: Value Added Tax (VAT) Level 5 QLS Endorsed Diploma Course 02: Diploma in UK Tax Accounting at QLS Level 5 Course 03: Anti Money Laundering (AML) and KYC - QLS Endorsed Course 04: Award in Forensic Accounting at QLS Level 2 Enrol in this Forensic Accounting: VAT, Tax, AML course today and position yourself as an expert in these critical areas. Learning Outcomes of Forensic Accounting: Vat, Tax, AML Develop a comprehensive understanding of VAT terminology, calculation, and application. Master VAT registration, invoicing, and record-keeping requirements. Gain insights into VAT exemptions, zero-rated VAT, and penalties. Understand Making Tax Digital initiatives and tax accounting practices. Learn anti-money laundering regulations and risk mitigation strategies. Enhance analytical and problem-solving skills in forensic accounting. Why Choose Us? Get a free student ID card with Forensic Accounting: Vat, Tax, AML Training program (£10 postal charge will be applicable for international delivery) The Forensic Accounting: Vat, Tax, AML is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Forensic Accounting: Vat, Tax, AML course materials The Forensic Accounting: Vat, Tax, AML comes with 24/7 tutor support Value Added Tax (VAT), Tax Accounting, & Anti Money Laundering (AML) Take a step toward a brighter future with our Value Added Tax (VAT), Tax Accounting, & Anti Money Laundering (AML) bundle *** Course Curriculum*** Here is the curriculum breakdown of this course: Understanding VAT Value Added Tax Terminology and Calculation VAT Taxable Persons VAT Registration VAT Rates Invoicing and Records VAT Application in Goods, Services, and Vehicles Supply The VAT Return Tips on VAT Compliance VAT Exemptions and Zero-Rated VAT Miscellaneous VAT Issues and Penalties Making Tax Digital How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: £12.99 CPD Hard Copy Certificate: £29.99 QLS Endorsed Hard Copy Certificate: £119 CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This bundle is ideal for: Students seeking mastery in this field Professionals seeking to enhance their skills Anyone who is passionate about this topic Requirements You will not need any prior background or expertise to enrol in this Forensic Accounting: Vat, Tax, AML course. Career path After completing this Forensic Accounting: Vat, Tax, AML course, you are to start your career or begin the next phase of your career. Forensic Accountant Tax Consultant VAT Auditor Financial Investigator Compliance Officer Fraud Analyst Certificates CPD Accredited Digital Certificate Digital certificate - £12.99 Diploma in Essentials of UK VAT at QLS Level 5 Hard copy certificate - £119 Please note that International students have to pay an additional £10 as a shipment fee.
Client service managers, also known as customer care managers and client relations managers, are responsible for handling client queries and complaints in a professional and helpful manner. They also implement strategies for improving customer service and manage clients. If you're considering a career in client service management, then this Client Services Manager course is for you. In this course, you will learn the value of excellent customer service, master the art of business communication and learn how to identify your clients' needs. You will also get step-by-step training on how to resolve client queries, complaints and requests. Throughout, you will develop your business communication skills, to be able to build and maintain strong working relationships that will leave lasting impressions. Your Learning Goals: Maintain strong working relationships with clients and understand their needs Be able to implement effective customer service policies and procedures Sharpen your active listening and interpersonal communication skills Learn how to monitor and measure customer service satisfaction levels Understand how to deal with client requests and queries professionally Master the art of business communication with our step-by-step training Familiarise with the goal-setting process and how to create practical targets Take steps to become a fully certified client services manager and enrol today! Who is this Course for? This training program is suitable for those who work in client-facing roles and want to take their knowledge to the next level by progressing to management level. Method of Assessment: Upon completion of the course, you will be required to sit for an online multiple-choice quiz based assessment, which will determine whether you have passed the course (60% pass mark). The test will be marked immediately and results will be published instantly. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path On successful completion of this course, learners will have the practical skills and knowledge to progress to senior client-based roles such as: Client Services Manager Client Services and Events Administrator Head of Client Services Client Services Coordinator Service Delivery Manager Client Services Consultant Course Curriculum ***Customer Service Training*** Understanding Customer Service Understanding Customer Service 00:17:00 Identifying Customer Expectations 00:06:00 Providing Excellent Customer Service 00:07:00 Focusing on the Customer Focusing on the Customer 00:08:00 Customer Service and the Telephone Customer Service and the Telephone 00:08:00 Handling Complaints Handling Complaints 00:12:00 Enduring Stress Enduring Stress 00:13:00 Business Communication Identifying Basic Communication Techniques 00:09:00 Formal and Informal Communication 00:02:00 Verbal and Non-verbal Communication Describing Verbal and Non-verbal Communication 00:04:00 Understanding Body Language 00:05:00 Making Effective Presentations 00:10:00 Fundamentals of Productive Meetings 00:08:00 Written Communication Written Communication 00:13:00 Electronic Communication Electronic Communication 00:19:00 Communicating with Graphics Creating Graphics for Business Communication 00:04:00 Communicating Static Information 00:03:00 Communicating Dynamic Information 00:03:00 Effectively Working for Your Boss Representing Your Boss 00:06:00 Communicating Your Boss's Decisions 00:03:00 Supporting Your Boss and Colleagues 00:04:00 Building a Partnership with Your Boss 00:13:00 Identifying Goals Identifying Goals 00:10:00 Effective Energy Distribution Energy Distribution 00:09:00 Time Logs 00:11:00 Working with Your Personal Style Personal World View 00:10:00 Strengths 00:09:00 Building Your Toolbox A Building Your Toolbox 00:10:00 Establishing Your Action Plan Establishing Your Action Plan 00:11:00 Getting Started with Word Navigate in Microsoft Word 00:12:00 Create and Save Word Documents 00:24:00 Manage Your Workspace 00:06:00 Edit Documents 00:16:00 Preview and Print Documents 00:04:00 Customize the Word Environment 00:08:00 Formatting Text and Paragraphs Apply Character Formatting 00:17:00 Control Paragraph Layout 00:19:00 Align Text Using Tabs 00:07:00 Display Text in Bulleted or Numbered Lists 00:03:00 Apply Borders and Shading 00:04:00 Working More Efficiently Make Repetitive Edits 00:06:00 Apply Repetitive Formatting 00:10:00 Use Styles to Streamline Repetitive Formatting Tasks 00:14:00 Managing Lists Sort a List 00:05:00 Format a List 00:06:00 Adding Tables Insert a Table 00:07:00 Modify a Table 00:06:00 Format a Table 00:03:00 Convert Text to a Table 00:04:00 Inserting Graphic Objects Insert Symbols and Special Characters 00:04:00 Add Images to a Document 00:11:00 Controlling Page Appearance Apply a Page Border and Color 00:03:00 Add Headers and Footers 00:06:00 Control Page Layout 00:05:00 Add a Watermark 00:04:00 Preparing to Publish a Document Check Spelling Grammar and Readability 00:07:00 Use Research Tools 00:06:00 Check Accessibility 00:03:00 Save a Document to Other Formats 00:04:00 Getting Started with Microsoft Office Excel 2016 Navigate the Excel User Interface 00:28:00 Use Excel Commands 00:10:00 Create and Save a Basic Workbook 00:19:00 Enter Cell Data 00:12:00 Use Excel Help 00:05:00 Performing Calculations Create Worksheet Formulas 00:15:00 Insert Functions 00:17:00 Reuse Formulas and Functions 00:17:00 Modifying a Worksheet Insert, Delete, and Adjust Cells, Columns, and Rows 00:10:00 Search for and Replace Data 00:12:00 Use Proofing and Research Tools 00:07:00 Formatting a Worksheet Apply Text Formats 00:17:00 Apply Number Format 00:08:00 Align Cell Contents 00:10:00 Apply Styles and Themes 00:12:00 Apply Basic Conditional Formatting 00:11:00 Create and Use Templates 00:07:00 Printing Workbooks Preview and Print a Workbook 00:10:00 Set Up the Page Layout 00:08:00 Configure Headers and Footers 00:07:00 Managing Workbooks Manage Worksheets 00:05:00 Manage Workbook and Worksheet Views 00:07:00 Manage Workbook Properties 00:05:00 ***Handling a Difficult Customer*** Getting Started 00:05:00 The Right Attitude Starts with You 00:25:00 Stress Management (Internal Stressors) 00:35:00 Stress Management (External Stressors) 00:25:00 Transactional Analysis 00:25:00 Why are Some Customers Difficult 00:25:00 Dealing with the Customer Over the Phone 00:35:00 Dealing with the Customer In Person 00:25:00 Sensitivity in Dealing with Customers 00:30:00 Scenarios of Dealing with a Difficult Customer 00:15:00 Following up With a Customer Once You Have Addressed Their Issue 00:12:00 Wrapping Up999 00:07:00 ***Retail Customer Service*** Introduction To Retail Customer Service 00:15:00 Understanding Customer Expectations 00:10:00 Customer Value And Satisfaction 00:15:00 Customer Service And Customer Satisfaction In Retailing 00:10:00 Importance of measuring customer satisfaction 00:20:00 Strategic Management 00:30:00 Types of Decision making Process 00:15:00 Provide Customer Service Excellence To The External Customer 00:30:00 Provide Customer Service Excellence To The Internal Customer 00:10:00 Standards of Performance 00:30:00 The Retail Marketing Mix 00:30:00 Levels Of Customer Satisfaction 00:15:00 Brand Loyalty 00:15:00 Customer Satisfaction Questionnaire 00:15:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00
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