Duration 5 Days 30 CPD hours This course is intended for Telco cloud system administrators and telco network operations engineers Professionals who work with telco or enterprise and data center networks Designers and operations engineers who manage telco workloads Overview By the end of the course, you should be able to meet the following objectives: List VMware Telco Cloud Automation deployment options and procedures Define Infrastructure Automation and describe infrastructure deployment Describe the VMware Telco Cloud Automation infrastructure settings Configure containers as a service functionality Describe partner integration options and procedures Instantiate network services and network functions Describe the authorization model of VMware Telco Cloud Automation Define platform life cycle management (LCM) for VMware Telco Cloud Automation Enumerate troubleshooting concepts and day two operations for VMware Telco Cloud Automation Describe the use of APIs within VMware Telco Cloud Automation List examples of how VMware Telco Cloud Automation can be used in a CICD environment This five-day, hands-on training course provides you with the advanced knowledge, skills, and tools to achieve competency in operating and troubleshooting the VMware Telco Cloud Automation environment. In this course, you are introduced to VMware Telco Cloud Automation infrastructure settings, deployment options and procedures. You will explore containers as a service and understand the workflow details of partner integration processes. You will learn about infrastructure automation and its importance in VMware Telco Cloud Automation. You will onboard and instantiate network functions and network services using hands-on lab exercises.In addition, this course teaches life cycle management workflows as well as several types of technical problems in VMware Telco Cloud Automation, which you will identify, analyze, and solve through a systematic process. Course Introduction Introductions and course logistics Course objectives VMware Telco Cloud Automation Installation Describe day zero operations for VMware Telco Cloud Automation Describe the VMware Telco Cloud Automation architecture List the steps to perform VMware Telco Cloud Automation deployment List the steps to perform VMware Telco Cloud Automation control plane integration Describe VMware Telco Cloud Automation control plane scaling Describe the requirements for other applications such as vRealize Orchestrator and Harbor Describe where, when, and how to use VMware Telco Cloud Automation tagging Day 1 Operations: Infrastructure Automation Describe infrastructure automation List the use cases of infrastructure automation List the benefits of infrastructure automation Describe the infrastructure requirements of infrastructure automation Describe the infrastructure automation domains List the steps to deploy an infrastructure using infrastructure automation Day 1 Operations: Infrastructure Settings Describe the VMware Telco Cloud Automation infrastructure options Describe VMware Telco Cloud Automation infrastructure requirements Outline the role of virtual infrastructure and VMware Telco Cloud Automation Identify the benefits of public and private infrastructures List the steps to integrate a VM-based virtual infrastructure List the steps to integrate a container-based virtual infrastructure Describe private infrastructure requirements Day 1 Operations: Containers as a Service Define containers as a service (CaaS) List the challenges of CNF deployment without automation Describe the Kubernetes and Tanzu Kubernetes Grid architectures List steps to create a Kubernetes cluster template Describe the process for deploying node pools and groups List the steps to support anti-affinity of workload cluster nodes Describe cluster monitoring List CaaS scale options Day 1 Operations: Partner Integration Describe partner integration and the types of partners Describe Harbor and the various Harbor platforms List the steps to interface with a Harbor platform Compare and contrast specialized VNF managers (S-VNFMs) and generic VNF managers (G-VNFMs) Explain how to add an S-VNFM Define S-VNFM use cases List the benefits and challenges of using Airgap Day 1 Operations: Network Functions ad Network Services Describe the roles of network services and network functions List the types of descriptors Describe the role of TOSCA Describe the role of onboarding List the steps to onboard network functions and network services Examine the results of the onboarding process List the steps to instantiate network functions and network services Examine the results of the instantiation process Day 2 Operations: Authorization Model Explain the resources that can be accessed in vSphere Define the role of a vCenter Server system in credential management Define the role of Keycloak in credential management Describe the procedures to create, delete, and modify rules using vCenter Server Explain how to control and verify access to vSphere resources List the roles in VMware Telco Cloud Automation Explain the tasks and list the levels of permissions needed in VMware Telco Cloud Automation List all the permissions and filters that can be implemented in VMware Telco Cloud Automation Day 2 Operations: Life Cycle Management Explain the life cycle stages in VMware Telco Cloud Automation control plane Explain the life cycle stages in VMware Telco Cloud Automation Define an upgrade schedule Apply an upgrade schedule for life cycle management of the VMware Telco Cloud Automation control plane Apply an upgrade schedule for life cycle management in VMware Telco Cloud Automation Describe network function and network service life cycle management events Execute network function and network service healing Perform network function and network service termination Day 2 Operations: Troubleshooting List the components of the VMware Telco Cloud Automation dashboard Explain the features of fault management in VMware Telco Cloud Automation Explain the features of performance management in VMware Telco Cloud Automation Describe the use of fault management of VMware Telco Cloud Automation for VNFs and CNFs Describe the use of performance management of VMware Telco Cloud Automation for VNFs and CNFs Describe the use of CCLI for troubleshooting Define the procedures to integrate vRealize Operations Manager with VMware Telco Cloud Automation Describe how to use vRealize Operations Day Two Operations: API Management Define the VMware Telco Cloud Automation API Explain the API architecture Describe VMware Telco Cloud Automation API use cases Describe how to request security tokens for implementation Explain how to implement commands through external systems using APIs Day Two Operations: Continuous Integration and Continuous Delivery Describe continuous integration and continuous delivery (CICD) List the benefits and challenges of CICD Describe how VMware Telco Cloud Automation can be used in a CICD environment Explore VMware Telco Cloud Automation CICD examples
Duration 5 Days 30 CPD hours This course is intended for This course is designed for programmatic developers looking to write programmatic customizations to both business logic and UI layers using Apex and Visualforce. You should have a good understanding of core object-oriented programming concepts and experience building declarative solutions on the Salesforce Platform. This course is also a great foundation builder if you're looking to earn your Salesforce Platform Developer I credential. IMPORTANT: Students are expected to follow the steps detailed in the Computer Set-up Guide for this class if you'll be using your own computer when attending a virtual or in-person class. Overview Learn modern tools for developing on the Salesforce Platform using Visual Studio Code, the Salesforce Extension Pack, and the Salesforce CLI. Write business logic customizations using Apex triggers and classes; those customizations will use SOQL and DML. Design programmatic solutions that take advantage of declarative customizations. Describe how your trigger code works within the basics of the Save Order of Execution. Describe some of the fundamental aspects of designing programs on a multi-tenant platform. Write Visualforce markup and code to customize the user interface. Use the built-in testing framework to test Apex and Visualforce. Learn how to customize and design applications programmatically on the Salesforce Platform. In this 5-day class, our platform experts will introduce you to Apex (Salesforce?s programming language) and Visualforce markup, so you can customize your Salesforce applications using code and explore how Apex interacts with declarative customizations on the platform. Learn how to retrieve, manipulate, and store data programmatically in data objects (sObjects), write and test custom logic, write Visualforce pages to customize your user interface, and deploy your solutions to another environment. Get an overview of the declarative automation tools available on the platform and a brief introduction to the Lightning Component framework. Plus, explore the nuances of working on a multi-tenant platform so you can extend the platform to meet business demands. Declarative Automation Create Formula Fields Create Roll-Up Summary Fields Understand Record Types Review Other Automation Tools Build a Data Model on the Salesforce Platform Programming with Apex Describe Key Aspects of Apex That Differentiate It from Other Languages, Such as Java and C# Describe Why Apex Transactions and Governor Limits Must Be Considered When Writing Apex Execute Simple Apex Use the sObject Data Type, the Primitive Data Types, and Basic Control Statements in Apex Using SOQL and SOSL to Retrieve Your Org?s Data Write a Basic Query Using Salesforce?s Query Language, SOQL Process the Result of a Query in Apex Create a Query Dynamically at Run-Time Use SOQL to Query Parent-Child Relationships Describe a Relationship Query Write a Query That Traverses a Child-to-Parent Relationship Write a Query That Traverses a Parent-to-Child Relationship Use SOSL to Search Data Using DML to Manipulate Your Org?s Data List the Differences Between the Ways You Can Invoke DML Operations Write Apex to Invoke DML Operations and Handle DML Errors Deployment What Is Deployment? Deploy Code Using Change Sets Use the Ant Migration Tool Review Managed and Unmanaged Packages Explore Salesforce DX Trigger Essentials Describe What a Trigger Is Used For Describe the Syntax of a Trigger Definition Use Trigger Context Variables Apex Class Essentials Describe How Apex Classes Are Used Define an Apex Class Determine What Data an Apex Class Can Access The Save Order of Execution, Apex Transactions, and Platform Events Describe Key Points in the Order of Execution Describe How Triggers Fit Into and Can Be Impacted by the Order of Execution Describe the Lifecycle of an Apex Transaction Describe the Memory Lifecycle for Static Attributes Use Platform Events for Immediate Error Logging Apex Testing Describe the Apex Testing Framework Create Test Data Write and Run an Apex Test Test Best Practices Strategies for Designing Efficient Apex Solutions Describe Best Practices for Writing Code That Is Easy to Maintain and Extend Write Triggers and Classes That Assume Batches of Data as Input Write Code That Works Efficiently with the Database, Both in Querying and Using DML Trigger Design Strategies List Declarative Mechanisms You Can Use to Implement Complex Business Logic, What Types of Problems They?re Best Used for, and Their Limitations Describe Ways in Which You Can Use Declarative Functionality to Improve Your Programmatic Solutions Working with Visualforce Create a Visualforce Page Reference a Standard Controller Launch a Visualforce Page Using a Custom Button Display Data from a Record in a Visualforce Page Reference Custom Controllers and Controller Extensions Work with List Controllers Visualforce Development Considerations and Testing Describe Common Limit Issues and Security Concerns Describe Strategies for Testing Visualforce Controllers Write Tests for Controller Constructors Write Tests for Action Methods, Getters, Setters, and Properties Lightning Components Create and Surface an Aura Component Create and Surface a Lightning Web Component Additional course details: Nexus Humans Salesforce Build Applications Programmatically on the Salesforce Platform (DEX450) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Salesforce Build Applications Programmatically on the Salesforce Platform (DEX450) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Duration 5 Days 30 CPD hours This course is intended for Telco cloud system administrators and telco network operations engineers Professionals who work with telco or enterprise and data center networks Designers and operations engineers who manage telco workloads Overview By the end of the course, you should be able to meet the following objectives: List VMware Telco Cloud Automation deployment options and procedures Describe the VMware Telco Cloud Automation infrastructure settings Configure Containers as a Service (CaaS) functionality Describe partner integration options and procedures Define zero-touch provisioning and describe infrastructure deployment Instantiate network services and network functions Describe the authorization model of VMware Telco Cloud Automation Define platform life cycle management (LCM) for VMware Telco Cloud Automation Enumerate troubleshooting concepts and day-two operations for VMware Telco Cloud Automation Describe the use of APIs within VMware Telco Cloud Automation List examples of how VMware Telco Cloud Automation can be used in a CICD environment This five-day, hands-on training course provides you with the advanced knowledge, skills, and tools to achieve competency in operating and troubleshooting the VMware Telco Cloud AutomationTM environment. In this course, you are introduced to VMware Telco Cloud Automation infrastructure settings, deployment options, and procedures. You explore Containers as a Service and understand the workflow details of Partner Integration processes. You are introduced to zero-touch provisioning and its importance in VMware Telco Cloud Automation. You onboard and instantiate network functions and network services using hands-on lab exercises. Course Introduction Introductions and course logistics Course objectives VMware Telco Cloud Automation Installation Describe day-zero operations for VMware Telco Cloud Automation Describe the VMware Telco Cloud Automation architecture List the steps to perform VMware Telco Cloud Automation deployment List the steps to perform VMware Telco Cloud Automation control plane integration Describe VMware Telco Cloud Automation control plane scaling Describe the requirements on other applications such as VMware vRealize© Orchestrator? and Harbor Describe where, when, and how to use VMware Telco Cloud Automation tagging Day One Operations: Infrastructure Settings Describe the VMware Telco Cloud Automation infrastructure options Describe VMware Telco Cloud Automation infrastructure requirements Outline the role of virtual infrastructure and TCA Identify the benefits of public versus private infrastructure List the steps to integrate a VM-based virtual infrastructure List the steps to integrate a container-based virtual infrastructure Describe private infrastructure requirements Day One Operations: Containers as a Service Define Containers as a Service (CaaS) List the challenges of CNF deployment without automation Describe the Kubernetes and VMware Tanzu? Kubernetes Grid? architectures Describe supporting technologies like Cluster API List steps to create a Kubernetes cluster template Describe the process for deploying node pools and groups Describe cluster monitoring List CaaS scale options Day One Operations: Partner Integration Describe partner integration and the types of partners Describe Harbor and the various Harbor platforms List the steps to interface with a Harbor platform Compare and contrast specialized VNF managers (S-VNFMs) and generic VNF managers (G-VNFMs) Explain how to add an S-VNFM Define S-VNFM use cases Day One Operations: Zero Touch Provisioning and Infrastructure Deployment Describe zero-touch provisioning List the use cases of zero-touch provisioning List the benefits of zero-touch provisioning Describe the infrastructure requirements of zero-touch provisioning Describe the zero-touch provisioning domains List the steps to deploy an infrastructure using zero-touch provisioning Day One Operations: Network Functions ad Network Services Describe the roles of network services and network functions List the types of descriptors Describe the role of TOSCA Describe the role of onboarding List the steps to onboard network functions and network services Examine the results of the onboarding process List the steps to instantiate network functions and network services Examine the results of the instantiation process Day Two Operations: Authorization Model Explain the resources that can be accessed in vSphere Define the role of a VMware vCenter Server© system in credential management Describe the procedures to create, delete, and modify rules using vCenter Server Explain how to control and verify access to vSphere resources List roles in VMware Telco Cloud Automation Explain the tasks and list the levels of permissions needed in VMware Telco Cloud Automation List all the permissions and filters that can be implemented in VMware Telco Cloud Automation Summarize the role-based access control model of VMware Telco Cloud Automation Day Two Operations: Platform Life Cycle Management Explain the life cycle stages in VMware Telco Cloud Automation control plane Explain the life cycle stages in VMware Telco Cloud Automation Define an upgrade schedule Apply an upgrade schedule to manage life cycle management of the VMware Telco Cloud Automation control plane Apply an upgrade schedule to manage life cycle management of VMware Telco Cloud Automation Describe network function and network service life cycle management events Execute network function and network service healing Set up Network Function and Network Service monitoring Perform Network Function and Network Service termination Day Two Operations: Troubleshooting List the components of the VMware Telco Cloud Automation dashboard Explain the features of fault management in VMware Telco Cloud Automation Explain the features of performance management in VMware Telco Cloud Automation Describe the use of fault management of VMware Telco Cloud Automation for VNFs and CNFs Describe the use of performance management of VMware Telco Cloud Automation for VNFs and CNFs Troubleshoot using tcf_manager, app.log, and web.log Define the procedures to integrate VMware vRealize© Operations Manager? with VMware Telco Cloud Automation Usage of VMware vRealize© Operations? Day Two Operations: API Management Define the VMware Telco Cloud Automation API Explain the API architecture Describe VMware Telco Cloud Automation API use cases Explain how to configure an external REST API Describe how to request security tokens for implementation Explain how to implement commands through external systems using APIs Day Two Operations: Continuous Integration and Continuous Delivery Describe continuous integration and continuous delivery (CICD) List the benefits and challenges of CICD Describe how VMware Telco Cloud Automation can be used in a CICD environment Explore VMware Telco Cloud Automation CICD examples
We understand how much confusion there is around Driver CPC and we are here to help and assist with the process. You will need to complete Initial Driver CPC to be able to drive commercially (for hire or reward). There are two elements involved in Initial Driver CPC to be completed sequentially: Module 2 – Case Study Module 4 – Show & Tell Demonstration Module 2 is known as the “Case Study” and is a computer based test which you take at a Pearson Vue test centre. Module 4 is also known as the “Show & Tell Demonstration”. Lloyds School of Motoring conducts training for this and will book your test at the DVA test centre in Belfast.
Duration 5 Days 30 CPD hours This course is intended for This intermediate course is for the Information Systems communications professional who is planning to install TCP/IP for z/OS and for TCP/IP users who are interested in installing and customizing IBM's TCP/IP product in interoperability environments and main applications. Overview Describe IBM's z/OS TCP/IP product offering Describe the installation requirements and system customization for the z/OS TCP/IP implementation Define network interface attachments that produce connectivity for z/OS TCP/IP communications Construct TCP/IP configuration statements for z/OS to allow operation and connectivity to an existing TCP/IP network Configure TCP/IP for z/OS for basic communications functions Construct TCP/IP configuration statements for z/OS for selected TCP/IP application protocols services This course is designed to provide the skills for basic implementation and customization of TCP/IP on z/OS. TCP/IP for z/OS introduction . z/OS system prerequisites for TCP/IP . Basic customization . Network interfaces . Name services . OMPRoute . Telnet . Enterprise Extender . SyslogD . FTP . SMTP . Additional course details: Nexus Humans CB69 IBM TCP/IP for z/OS Implementation Workshop training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the CB69 IBM TCP/IP for z/OS Implementation Workshop course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
The course begins with an overview of fraud, providing a solid foundation for understanding the different types of fraudulent activities that can undermine financial stability and organisational integrity.
Overview Show that you are committed to providing the absolute best in Customer Service with this expert training. This Customer Service for Hospitality course will coach you in Customer Service expectations and offer useful recommendations for displaying outstanding Customer Service performance. Any business is reliant on its Customer Service staff, showing consideration and attention to its clients, and you can be taught to embody this Customer Service protocol. You will learn how to pre-empt requests by Customer Service customers and to perform tasks diligently. The specific requirements for Customer Service are also covered in-depth, alongside the UK legislation that governs Customer Service events and establishments with Customer Service staff. This Customer Service course is designed to equip you with the essential Customer Service skills needed to excel in the hospitality industry. From understanding the nuances of Customer Service interactions to mastering the art of proactive Customer Service, you will be prepared to handle any Customer Service challenge that comes your way. Whether you are new to the field or looking to enhance your Customer Service expertise, this training will set you apart as a Customer Service professional. With a focus on practical applications, this Customer Service course ensures that you are not just learning theory but are also capable of applying Customer Service principles in need. Enrol today to elevate your Customer Service capabilities and make a lasting impression in the Customer Service sector. Why Choose this Customer Service Bundle? FREE Customer Service CPD-accredited certificate Get a free student ID card with Customer Service training (£10 applicable for international delivery) Lifetime access to the Customer Service course materials The Customer Service program comes with 24/7 tutor support Get instant access to this Customer Service course Learn Customer Service training from anywhere in the world The Customer Service training is affordable and simple to understand The Customer Service training is entirely online How will I get my Customer Service certificate? You may have to take a quiz or a written test online during or after the Customer Service course. After successfully completing the course, you will be eligible for the certificate. Who is this Customer Service course for? There is no experience or previous qualifications required for enrolment in this Customer Service for Hospitality. It is available to all students, of all academic backgrounds. Requirements Our Customer Service for Hospitality is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This Customer Service course has been designed to be fully compatible with tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value of your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum Module One: Who We Are and What We Do - 00:17:00 Module Two: Establishing Your Attitude - 00:12:00 Module Three: Identifying and Addressing Customer Needs - 00:12:00 Module Four: Generating Return Business - 00:14:00 Module Five: In-Person Customer Service - 00:10:00 Module Six: Giving Customer Service over the Phone - 00:12:00 Module Seven: Providing Electronic Customer Service - 00:12:00 Module Eight: Recovering Difficult Customers - 00:15:00 Module Nine: Understanding When to Escalate - 00:14:00
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