12573 Courses

Digital Marketing is the marketing strategies that are promoted through digital media such as Google search, social media, email, and websites to connect with your current and prospective customers instead of traditional ways. Because of the technological advancements and the widespread use of the internet, digital marketing is not necessary; rather it is mandatory. Digital marketing may include several digital platforms and techniques. One of the compelling marketing strategies is the use of social media such as facebook, twitter, Pinterest, Instagram, and Google +marketing for your business. Other digital marketing techniques include website promoting, branding, email marketing, Youtube marketing, copywriting, video marketing, podcasting, Quora, Google Analytics, and others. The Professional Digital Marketing Diploma course covers all these digital marketing strategies and helps you to promote your products or services through digital platforms. What Will I Learn? You will learn how to use dozens of proven digital marketing strategies You will improve your brand identity and grow your brand's audience You will learn social media marketing using all of the most popular social media platforms to grow your business You will grow your email list, website traffic, subscriber count, and social media following You will see tangible results by taking action throughout the entire course You will increase conversions and sales with real world techniques Requirements No prior marketing knowledge required You should be ready to take action and see real results! Who is the target audience? Entrepreneurs, business owners, bloggers, YouTubers, social media fans Website owners who want to increase web traffic, conversions, and sales Business owners who want to use digital marketing (social media, content marketing, YouTube, and many other strategies) to grow their business Anyone wanting to do your own marketing - and not waste money

Winning with Communication - Master Communication Skills will help you to transform your life for better personal and professional communication. You will advance faster towards upgraded careers, relationships, happiness and success.  In this course, you will learn to say things that people would listen to. Also, you will build relationship skills for a higher value in life. Eventually, your communication skills will lead to better income and effective target achievement. What you'll learn Connect Faster With Other People Boost 'Likeablility' Have Deeper Relationships with Others Be Heard More By Others Be More Influential Be More Successful At Work & Home Improve Relationships Be Better Able To Get Your Needs Met Create Closeness & Understanding Achieve Your Goals Faster Why You Should Choose 'Winning with Communication - Master Communication Skills' Access from all types of devices with internet access and optimum screen size 2 hours of video lessons 1 full-length article 1 downloadable resource A CPD-accredited certificate of completion Opportunity to download PDF certification promptly after successful completion of the course. Connect faster with people Work on healthier relationships Boost your listening skills for a better understanding of others opinions Achieve your career goals faster Improve personal and professional relationships Build deeper relationships Meet the need of your colleagues and dear ones better Who is this course for? The course in communication skills particularly applies to salespeople, teachers, counsellors and therapists, public speakers, business owners and managers. However, the importance of communication skills in our life makes it one of the major qualifications of landing good jobs. Requirements Computer and Internet access Basic English Skills Career Path Mastering communication skills, you can advance your career smoothly as you will be able to maintain a healthy working environment and professional life. Any graduate with prior experience in any customer service positions and sales positions get a job quicker than others. Winning With Communication - Master Communication Skills PROMO Communication (BEST) FREE 00:06:00 Introduction To Communication - Goals & Benefits FREE 00:07:00 Key Principles Of Communication 00:14:00 We Are ALWAYS Communicating 00:17:00 Fundamentals Of Communication - Part 1 00:06:00 Fundamentals Of Communication - Part 2 00:08:00 Great Communication Tips - Part 1 00:14:00 Great Communication Tips - Part 2 00:19:00 Self-Talk & Powerful Language 00:10:00 Miscommunication 00:06:00 Still MORE Great Tips! Part 1 00:13:00 Still MORE Great Tips! Part 2 00:08:00 Still MORE Great Tips! Part 3 00:05:00 Final Thoughts and Suggestions 00:06:00

Ready to take your business to new heights? Introducing our Import/Export Business Product Ideas course. Gain the essential knowledge and skills to thrive in the global market with modules covering everything from market targeting and distribution to supply chain management and pricing strategies. Start your journey towards international success today! Learning Outcomes: Gain a comprehensive understanding of the import/export industry. Develop effective strategies for organizing and managing import/export operations. Identify profitable product opportunities for your import/export business. Learn how to target the right markets and find potential customers. Master the art of marketing, distribution, and supply chain management. Understand pricing, payment, and shipping procedures for successful trading. Expand your business horizons with our Import/Export Business Product Ideas course. Designed to equip you with the knowledge and skills needed to excel in the dynamic world of international trade, this comprehensive course covers every aspect of import/export operations. From identifying lucrative product opportunities to implementing strategic marketing techniques, you'll learn how to navigate the global marketplace with confidence. Throughout the Import/Export course, you'll explore key concepts such as market targeting, distribution strategies, and supply chain management, gaining invaluable insights into the intricacies of successful import/export practices. Our practical approach will empower you to make informed decisions and take advantage of emerging market trends, ensuring that your business thrives in the competitive import/export landscape. Certification Upon completion of the course, learners can obtain a certificate as proof of their achievement. You can receive a £4.99 PDF Certificate sent via email, a £9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Import/Export course is ideal for: Entrepreneurs looking to enter the import/export industry. Business owners seeking to expand their operations internationally. Aspiring professionals interested in a career in import/export. Individuals looking to enhance their knowledge of global trade and product selection. Career path This course will help you to pursue a range of career paths, such as: Import/Export Coordinator: £20,000-£35,000 per year International Trade Analyst: £25,000-£45,000 per year Import/Export Manager: £35,000-£65,000 per year Business Development Manager (Import/Export): £40,000-£80,000 per year Global Sourcing Specialist: £35,000- £60,000 per year Supply Chain Manager: £40,000-£70,000 per year

Ignite a flame of compassion within your soul as you embark on a profound journey through our transformative course, "Marketing and Public Relations for Fundraisers." With each module, you'll amplify your ability to make a lasting impact, igniting hope and changing lives. Join us in this extraordinary quest, where your passion meets purpose, and together, we'll create a ripple of positive change that resonates across the world. Learning Outcomes: Gain a deep understanding of the fundraising cycle and its strategic application. Master the art of crafting compelling storytelling to emotionally engage donors. Develop effective marketing and public relations strategies tailored for fundraising campaigns. Acquire essential budgeting and financial management skills specific to fundraising initiatives. Explore diverse fundraising sources and learn how to leverage them optimally. Learn the principles of successful event planning and execution for fundraising purposes. Understand legal responsibilities and risk management strategies associated with fundraising endeavours. Immerse yourself in the captivating realm of fundraising with our comprehensive course that unravels the intricate threads of marketing and public relations within this transformative field. Designed exclusively for passionate individuals driven by a desire to create meaningful change, our course takes you on an enlightening journey through the art and science of fundraising. Explore the depths of the fundraising cycle, discover the power of compelling storytelling, and harness the strategic prowess of marketing and public relations to ignite the spark that fuels impactful campaigns. With a focus on practical application and real-world insights, this course equips you with the essential knowledge needed to navigate the dynamic landscape of fundraising with confidence and finesse. Join a community of like-minded individuals, immerse yourself in the language of fundraising, and unlock the secrets to achieving remarkable results for the causes you hold dear. Certification Upon completion of the Marketing and Public Relations for Fundraisers course, learners can obtain a certificate as proof of their achievement. You can receive a £4.99 PDF Certificate sent via email, a £9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Fundraising course is ideal for: Aspiring fundraisers seeking to enhance their knowledge and skills. Non-profit professionals looking to sharpen their marketing and PR expertise in the context of fundraising. Charity event planners aiming to amplify their impact through strategic marketing strategies. Individuals passionate about creating positive change and making a difference through fundraising efforts. Career path Some career paths related to this industry in the UK are: Fundraising Coordinator: £22,000 - £30,000 per year Development Officer: £25,000 - £35,000 per year Fundraising Manager: £30,000 - £45,000 per year Communications Specialist: £25,000 - £40,000 per year Event Coordinator: £20,000 - £30,000 per year Campaign Director: £40,000 - £60,000 per year

Ignite Your Creative Spirit and Dominate the Digital Sphere with our Exclusive Travel and Fashion Lifestyle Blogger Bundle! Limitless opportunities await you in this realm of travel and fashion blogging, a world filled with wanderlust and style. Immerse yourself in this captivating realm and earn an impressive income. In the UK, professionals in this field can enjoy annual earnings ranging from £30,000 to £70,000. Prepare to embark on an exhilarating journey where your passion for travel and fashion converge into a harmonious blend of creativity and entrepreneurship. Our bundle combines two captivating courses that will equip you with the skills and strategies to captivate your audience and turn your dreams into reality. Each course in this Travel and Fashion Lifestyle Blogger bundle holds a prestigious CPD accreditation, symbolising exceptional quality. The materials, brimming with knowledge, are regularly updated, ensuring their relevance. This Travel and Fashion Lifestyle Blogger bundle promises education and an evolving learning experience. Engage with this extraordinary collection, and prepare to enrich your personal and professional development. Immerse yourself in these diverse, enthralling subjects, each designed to fuel your curiosity and enhance your knowledge. Dive in now! The courses in this bundle include: Travel Blogger Fashion and Lifestyle Blogger Learning Outcomes: Develop the skills to create compelling travel narratives and captivating fashion content that engage and resonate with your audience. Master the art of visual storytelling through photography and videography techniques, enhancing the overall impact of your blog. Understand how to curate and present travel experiences and fashion trends uniquely and authentically, establishing your distinct voice and style. Learn effective strategies for building a loyal community of followers, increasing your blog's visibility, and attracting brand collaborations. Gain a comprehensive understanding of digital marketing tools and techniques to effectively promote and monetise your blog. Acquire the knowledge and skills to navigate legal and ethical considerations in blogging, ensuring compliance and professional conduct. Our comprehensive Travel and Fashion Lifestyle Blogger Bundle provides the knowledge and skills to dominate the digital sphere. With a focus on content creation, audience engagement, brand collaborations, and digital marketing strategies, you'll gain a competitive edge in the ever-evolving blogging world. The Travel Blogger course will take you on a virtual journey around the globe, teaching you the art of crafting compelling travel narratives, capturing awe-inspiring visuals, and engaging your audience through captivating content. From creating breathtaking travel itineraries to sharing immersive experiences, you'll discover the strategies to transform your wanderlust into an irresistible blog that attracts a loyal following. Learn how to monetise your blog through partnerships with renowned travel brands, securing sponsored trips, and leveraging affiliate marketing. In the Fashion and Lifestyle Blogger course, you'll enter the glamorous world of fashion, beauty, and lifestyle. Unlock the secrets to curating stylish and engaging content, developing your unique voice, and building a solid online presence. Dive into the latest fashion trends, beauty tips, and lifestyle inspirations as you master the art of visual storytelling. From collaborating with fashion brands to attending exclusive events, you'll learn how to establish yourself as a respected influencer in the fashion industry and monetise your blog through sponsored collaborations. Enrol in our Travel and Fashion Lifestyle Blogger Bundle today and immerse yourself in the captivating world where travel, fashion, and creativity collide. Get ready to embark on a transformative journey that will empower you to become a sought-after blogger, influencer, and entrepreneur, all while indulging in your passions and making a lucrative living doing what you love. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The target audience for the course is: Aspiring bloggers looking to establish themselves in the travel and fashion industries. Fashion enthusiasts with a passion for sharing their style and influencing others. Travel enthusiasts are keen on turning their wanderlust into a profitable blogging career. Content creators seek to expand their skills and explore new avenues in travel and fashion. Individuals want to monetise their hobbies and transform them into successful online businesses. Career path Some of the career paths related to this field are: Travel Blogger: £20,000 to £60,000 per year. Fashion and Lifestyle Blogger: £20,000 to £70,000 per year. Fashion and Travel Photographer: £25,000 to £50,000 per year. Brand Collaborations Manager: £30,000 to £60,000 per year. Social Media Manager: £25,000 to £50,000 per year. Content Marketing Manager: £30,000 to £60,000 per year. Certificates Certificate Of Completion Digital certificate - Included Certificate Of Completion Hard copy certificate - £9.99 Unlock your potential and showcase your accomplishments with our CPD Quality Standards certificates! Upon finishing Travel Blogger and Fashion and Lifestyle Blogger, you'll have the opportunity to obtain valuable proof of your achievement. For just £4.99, we'll send you a CPD Quality Standards PDF Certificate via email, or if you prefer, you can get a beautifully printed hardcopy certificate for £9.99 in the UK. If you're located internationally, don't worry! We offer a printed hardcopy certificate for £14.99, ensuring your success knows no boundaries. Grab your certificate and celebrate your success today!

Stay Shock-Free: Ground Fault Circuit Interrupter (GFCI) Online Training! Are you ready to master the ins and outs of Ground Fault Circuit Interrupters (GFCIs) and ensure electrical safety in various settings? Enroll in our GFCI Online Training, a comprehensive program meticulously designed to equip you with the knowledge and skills needed to install, troubleshoot, and maintain GFCIs. Join us on a journey where electrical safety meets cutting-edge technology. 🌟 Module 1: Introduction to GFCI Installation and Wiring Commence your training with Module 1, providing a comprehensive introduction to GFCI installation and wiring. Learn the fundamentals of GFCI technology, proper installation techniques, and essential wiring considerations to ensure electrical safety. 🔧 Module 2: GFCI Devices Installation in Commercial and Industrial Settings - Troubleshooting Master GFCI installations in diverse environments with Module 2, focusing on commercial and industrial settings. Explore proper installation practices, troubleshoot common issues, and ensure GFCIs operate seamlessly in high-demand environments. 🏭 Module 3: GFCI Applications in Specialized Environments and Future Trends Optimize GFCI applications with Module 3, delving into specialized environments and future trends. Explore how GFCIs adapt to unique settings, and stay ahead of industry trends to ensure electrical safety in evolving environments. ️ Module 4: GFCI Application Best Practices and Safety Awareness Ensure best practices and safety awareness with Module 4, focusing on GFCI applications. Learn how to implement GFCIs effectively, adhere to safety protocols, and foster a culture of electrical safety awareness. 📐 Module 5: GFCI Maintenance and Inspection Summary Maintain optimal GFCI performance with Module 5, dedicated to maintenance and inspection practices. Learn to conduct thorough inspections, identify potential issues, and implement routine maintenance to keep GFCIs in peak condition. 🏡 Module 6: GFCI Residential Applications - Troubleshooting and Problem Resolution Cap off your training with Module 6, focusing on GFCI applications in residential settings. Troubleshoot common issues, resolve problems efficiently, and ensure GFCIs provide reliable protection in homes. 🚀 Why Choose Our GFCI Online Training? Expert-Led Training: Learn from seasoned electrical safety professionals with expertise in GFCI technology. Interactive Learning: Engage in practical simulations, real-world scenarios, and interactive exercises to apply theoretical knowledge. Customizable Training: Tailor the course to suit the specific needs of your industry or organization, ensuring maximum relevance. Future-Ready Focus: Explore emerging trends and technologies in GFCI applications, future-proofing your electrical safety practices. Don't let electrical hazards compromise safety! Enroll now in the GFCI Online Training and empower yourself with the knowledge and skills needed to navigate the world of Ground Fault Circuit Interrupters confidently. Your journey to electrical safety excellence begins here! ✨🎓 Course Curriculum Module 1 Introduction to GFCI Installation and Wiring Introduction to GFCI Installation and Wiring 00:00 Module 2 GFCI Devices Installation in Commercial and Industrial Settings Troubleshooting GFCI Devices Installation in Commercial and Industrial Settings Troubleshooting 00:00 Module 3 GFCI Applications in Specialized Environments and Future Trends Applications in Specialized Environments and Future Trends 00:00 Module 4 GFCI Application Best Practices and Safety Awareness GFCI Application Best Practices and Safety Awareness 00:00 Module 5 GFCI Maintenance and Inspection Summary GFCI Maintenance and Inspection Summary 00:00 Module 6 GFCI Residential Applications Troubleshooting and Problem Resolution GFCI Residential Applications Troubleshooting and Problem Resolution 00:00

Unlock an unparalleled career in education with our Complete Teaching Assistant Diploma, a comprehensive course bundle containing 5 CPD-certified courses in 1. As a Teaching Assistant, you are a catalyst for learning, growth, and student achievement. With this course, you will become adept at providing support to a diverse range of learners. Our curriculum is designed to enhance your theoretical knowledge and understanding of the Teaching Assistant role, with a particular emphasis on Special Educational Needs (SEN), Autism, ADHD, and Dyslexia. By covering these areas, the course equips Teaching Assistants with the insights and understanding needed to cater to every learner's unique needs. With this diploma, you can gain a comprehensive understanding of how to navigate the educational landscape and become an effective and empathetic Teaching Assistant. You will learn about different learning styles, behavioural management, inclusive education, and more. Take a step towards becoming an exceptional Teaching Assistant and make a significant difference in the lives of your students. Courses Are Included in this Complete Teaching Assistant Diploma - (TA, SEN, Autism, ADHD & Dyslexia) Bundle: Course 01: Diploma in Teaching Assistant at QLS Level 4 Course 02: SEN Teaching Course 03: Understanding Autism Course 04: ADHD Awareness Training Course 05: Dyslexia Awareness Training Learning Objectives: Understand the roles and responsibilities of a Teaching Assistant in a variety of educational settings. Gain a solid theoretical understanding of SEN, Autism, ADHD, and Dyslexia to enhance your ability as a Teaching Assistant. Learn about different teaching styles and how to apply these in a diverse learning environment. Understand how to foster an inclusive learning environment, ensuring every student can thrive. Gain insights into the importance of communication and empathy in the role of a Teaching Assistant. Understand the principle of continuous professional development, a key to long-term success as a Teaching Assistant. Start your learning journey straightaway with Complete Teaching Assistant Diploma - (TA, SEN, Autism, ADHD & Dyslexia)! This Complete Teaching Assistant curriculum has been designed by Complete Teaching Assistant experts with years of experience behind them. The Complete Teaching Assistant course is extremely dynamic and well-paced to help you understand Complete Teaching Assistant with ease. You'll discover how to master the Complete Teaching Assistant skill while exploring relevant and essential topics. Assessment Process of Complete Teaching Assistant Diploma - (TA, SEN, Autism, ADHD & Dyslexia) Once you have completed all the courses in the Complete Teaching Assistant bundle, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterward. CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This bundle is suitable for everyone. Requirements You will not need any prior background or expertise to enrol in this course. Career path This bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates CPD Accredited Digital certificate Digital certificate - £10 CPD Accredited Hard copy certificate Hard copy certificate - £29 If you are an international student, you will be required to pay an additional fee of 10 GBP for international delivery, and 4.99 GBP for delivery within the UK, for each certificate

48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! This Diploma in Relationship Manager Training at QLS Level 4 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 120 CPD points) to make your skill development & career progression more accessible than ever! Are you looking to improve your current abilities or make a career move? If yes, our unique Relationship Manager at QLS Level 4 course might help you get there! It is an expertly designed course which ensures you learn everything about the topic thoroughly. Expand your expertise with high-quality training from the Relationship Manager at QLS Level 4 course. Due to Relationship Manager at QLS Level 4's massive demand in the competitive market, you can use our comprehensive course as a weapon to strengthen your knowledge and boost your career development. Learn Relationship Manager at QLS Level 4 from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career. The Relationship Manager at QLS Level 4 course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Relationship Manager at QLS Level 4 course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this Relationship Manager at QLS Level 4 course. This Relationship Manager at QLS Level 4 training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Why Prefer This Relationship Manager at QLS Level 4 Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS which is completely free. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Relationship Manager at QLS Level 4 course: Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Communication Skills Module 08: Negotiation Techniques Module 09: Conflict Management Module 10: Time Management Module 11: Handling Customer Complaints Module 12: Future of CRM Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Diploma in Relationship Manager Training at QLS Level 4 exams. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Relationship Manager at QLS Level 4 course is perfect for highly motivated people who want to improve their technical skills and prepare for the career they want! Requirements Relationship Manager at QLS Level 4 No prior background or expertise is required. Career path The Relationship Manager at QLS Level 4 course will boost your CV and aims to help you get the job or even the long-awaited promotion of your dreams. Certificates CPDQS Accredited Certificate Digital certificate - Included Diploma in Relationship Manager Training at QLS Level 4 Hard copy certificate - Included Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Relationship Manager Training at QLS Level 4, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme and also you can order CPDQSAccredited Certificate that is recognised all over the UK and also internationally. The certificates will be home-delivered, completely free of cost.

Overview Navigating the world of customer service over the phone can be challenging. The 'Telephone Customer Service Training' course is your guiding compass, expertly designed to tackle the multifaceted arena of phone-based interactions. Delve deep into the core values of stellar customer service, uncover the distinction of superior service, and master the nuances of phone etiquette. With a curriculum spanning from the basics of customer relationship management to the intricacies of managing tough callers, this course equips you with a holistic understanding to thrive in a telephone-centric customer service role. The essentiality of establishing rapport during telephonic conversations cannot be overstated. This course accentuates the importance of rapport building and teaches strategies to connect genuinely over a call, ensuring customers feel valued and understood. Explore the dynamics of both inbound and outbound calls, and gain expertise in active listening, a pivotal skill to understand customer needs and offer apt solutions. Further, with modules focusing on interoffice calls, voicemail management, and intra-organisation dealings, the curriculum covers the full spectrum of telephone interactions. Metrics and measurements are quintessential in refining and enhancing service standards. Dive into the intricacies of gauging your service's effectiveness and learn methods to consistently better your interaction quality. As the landscape of customer service evolves, those proficient in these nuances are poised for success. Learning Outcomes: Understand the fundamentals and importance of top-tier customer service over the phone. Differentiate between average and excellent customer service practices. Develop effective strategies for managing and improving customer relationships. Cultivate superior telephone etiquette and communication techniques. Employ strategies to establish genuine rapport during phone interactions. Tackle challenging calls with confidence and professionalism. Gain proficiency in evaluating and enhancing service quality through metrics. Why buy this Telephone Customer Service Training? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Telephone Customer Service Training there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Telephone Customer Service Training course is ideal for Individuals aiming to enter the customer service sector. Current customer service representatives seeking to refine their telephone interaction skills. Managers overseeing phone-based customer service teams. Organisations aiming to standardise their telephonic service protocols. Entrepreneurs wanting to foster excellent customer relationships over the phone. Prerequisites This Telephone Customer Service Training does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Telephone Customer Service Training was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Customer Service Representative: £18,000 - £25,000 annually. Telephone Support Specialist: £21,000 - £28,000 annually. Call Centre Supervisor: £25,000 - £32,000 annually. Customer Relationship Manager: £30,000 - £45,000 annually. Customer Service Trainer: £28,000 - £35,000 annually. Quality Assurance Analyst (Customer Service): £24,000 - £31,000 annually. Course Curriculum Module 1: Introduction to Customer Service Module 01: Introduction to Customer Service 00:23:00 Module 2: What's Different about Good Customer Service? Module 02: What's Different about Good Customer Service? 00:12:00 Module 3: Customer Relationship Management Module 03: Customer Relationship Management 00:42:00 Module 4: Customer Service Communication Strategies Module 04: Customer Service Communication Strategies 00:24:00 Module 5: Aspects of Phone Etiquette Module 05: Aspects of Phone Etiquette 00:31:00 Module 6: Building Rapport Over the Phone Module 06: Building Rapport Over the Phone 00:24:00 Module 7: Inbound and Outbound Calls Module 07: Inbound and Outbound Calls 00:16:00 Module 8: Active Listening and Managing Tough Callers Module 08: Active Listening and Managing Tough Callers 00:28:00 Module 9: Managing Interoffice Calls and Voicemail Module 09: Managing Interoffice Calls and Voicemail 00:10:00 Module 10: Problem Solving over the Phone Module 10: Problem Solving over the Phone 01:04:00 Module 11: Intra Organisation Dealings Module 11: Intra Organisation Dealings 00:35:00 Module 12: Measuring Customer Service Module 12: Measuring Customer Service 00:12:00 Assignment Assignment - Telephone Customer Service Training 00:00:00

Speed Reading Techniques is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Speed Reading Techniques and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 02 hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Module 01: Introduction to Speed Reading Introduction to Speed Reading 00:22:00 Module 02: Preparing Yourself for Effective Speed Reading Preparing Yourself for Effective Speed Reading 00:12:00 Module 03: Speed Reading: Benefits and Obstacles Speed Reading Benefits and Obstacles 00:21:00 Module 04: Relationship Between Reading and the Brain Relationship Between Reading and the Brain 00:21:00 Module 05: Skills and Techniques for Speed Reading Skills and Techniques for Speed Reading 00:18:00 Module 06: How to Improve Your Memory? How to Improve Your Memory 00:22:00