42165 Courses

Sales and trade exist because people need and are looking for that which is better than what they have. Sometimes, they don’t even know that they have a need. The critical piece of this process is “connecting the dots.” We must demonstrate that we have listened respectfully, and, as experts, show how the needs are tied directly to our answer. Just because they have a need and we have a solution doesn’t mean that it’s a guaranteed sale. Connecting their needs to our solution is precisely what the Sales Presentation Skills class is all about. Outcomes – Participants will be able to: Research and understand each unique customer to demonstrate expertise; Conduct productive meetings to discover useful information to formulate the most effective solution(s); Propose plans that are fully aligned with the target’s situation and needs; Increase abilities to engage and motivate the prospect/client through compelling presentations; Convey emotional intelligence enthusiasm and sincerity to get client buy-in; Strengthen professionalism through dynamic story-telling, elevating the level of rapport; and Create positive messages even from negative, modeling a problem-solving, can-do attitude for the audience.   Online Format—Sales Presentation Skills is a 4-hour interactive virtual class. Register for this class and you will be sent ONLINE login instructions prior to the class date. Overall, your professionalism, your teaching style, and the content of the course kept it interesting and easy to follow. We believe in what you have taught us, having tried it first hand, I can honestly say, your course works; your methods and ideas have proven themselves. I look forward to working with you again and again in the future. Alan M. Kriegstein, PresidentALA Scientific Instruments, Inc.

Description Conflict is an inevitable part of working life. And it's not always bad. But, often, it is. It can be stressful, harm productivity, spoil working relationships, and lead to damaging behaviors. And, if you have any level of responsibility as a team leader, supervisor, or manager, fixing it may well be down to you. So you need the tools to deal with conflict at work. And this course will give you them. More than that, you'll learn how and why conflict arises, and how to minimize it before it takes hold. Here are the main topics you'll cover: The sources of conflict How to listen The effect of personalities on conflict The ways people resist imposed ideas The signs and stages of conflict escalation The steps for de-escalating conflict Strategies for resolving conflict Five ways to handle conflict How to recover a broken (workplace) relationship Ongoing Project: Your Conflict Log During the course, your project will be to keep and share aspects of your Conflict Log. You will create a record of your observations, successes, and struggles. Other students and your tutor will support you, endorse your successes, and help you with your questions. Prior Experience The only prior experience you need is daily life. If you've been a hermit or in long-term peaceful coexistence with all your fellow human beings, you won't need this course. However, the people who may find this most valuable are those who experience conflict in the workplace, and especially those in supervisory or management roles. Your Tutor Your tutor is Dr. Mike Clayton. As a senior manager at international consulting firm, Deloitte, Mike had to deal with conflict among staff, and with clients, and even among clients. But more important, as a senior representative of his firm and a program leader, he needed to avoid escalation of conflict. Now, as a trainer and facilitator, he has been applying what he learned and teaching it to others. This course represents 15 years' experience of what tools students find most helpful, and 25 years experience in business, managing conflicts large and small. We have you covered However, it's not all been plain sailing. Three times in 25 years, Mike has had to use his own 'Breakdown Routine' to the breakdown of a professional relationship. Three times it worked. And managers and leaders he has coached have used it with equal success. So, you see, we have you covered. This course will give you the tools to: Prevent conflict Reduce and reverse its escalation Handle full blown conflict and... recover from the effects of a conflict-induced relationship breakdown. What Will I Learn? Recognize the signs of conflict early, so you have a chance to stop it Reduce the incidence of conflict, by listening well Understand how conflict escalates, so you can stay calm and stop the escalation De-escalate conflict, so you bring your relationship back to normal Resolve conflict, using a variety of strategies and tactics Develop your resistance to being drawn into conflict Who is the target audience? Managers and supervisors at all levels Requirements No pre-requisites. If you're in the world of work, or soon to enter it, you're ready for this course. Introduction to Your Conflict Management Course Welcome to the Course Dealing 00:03:00 What are Conflict and Conflict Management? 00:03:00 Understand the Keys to Conflict The Rational and Irrational Sources of Conflict 00:03:00 The Effects of Respect on Conflict 00:04:00 How to Use Respect to Help Resolve Conflict 00:05:00 How Misunderstandings Arise... and the Solution How Communication Works 00:05:00 How we Listen: The Four Listening Levels 00:05:00 How to Listen Well 00:04:00 Personality Types in Conflict How Personality Types Conflict 00:02:00 How Specific Personalities Clash at Work 00:04:00 How to Avoid Personality Clash 00:02:00 Escalation of Conflict Resistance: It's Not Conflict... yet. 00:02:00 The Onion Model of Resistance 00:07:00 The Signs of Conflict Escalation 00:03:00 De-escalating Conflict The Strategies for Handling Conflict 00:06:00 Conflict De-escalation Process 00:03:00 Conflict Handling Modes - The Thomas-Kilmann Model 00:02:00 The Five Thomas-Kilmann Modes 00:06:00 Getting Help from a Third Party 00:05:00 How to Recover from a Broken (Professional) Relationship 00:05:00 Closing Section Good Conflict and Bad Conflict 00:04:00 The Secret to Avoiding Conflict 00:03:00

LEARN CLAIRE RAYMOND'S AWARD-WINNING WINGING IT! SMOKEY EYELINER TECHNIQUE FROM WORLD MASTER ARTIST @CLAIRE.RAYMONDPMU.

About this Virtual Instructor Led Training (VILT) Hydrogen will play an increasingly critical role in the future of energy system as it moves forward to supplement and potentially replace fossil fuels in the long run. Offshore wind offers a clean and sustainable renewable resource for green hydrogen production. However, it can also be volatile and presents inherent risks that need to be managed. Even though offshore production of hydrogen has yet to achieve a high state of maturity, many current projects are already dealing with the conditions and effects of offshore production of hydrogen and are grappling with the technological requirements and necessary gas transportation with grid integration. This 2 half-day Virtual Instructor Lead Training (VILT) course will examine the technological options for on-site production of hydrogen by electrolysis (onshore or offshore directly at the platform) as well as the transport of hydrogen (pipeline or ship). This VILT course will also explore the economic considerations and the outlook on future market opportunities. There will be exercises for the participants to work on over the two half-days. This course is delivered in partnership with Fraunhofer IEE. Training Objectives By the end of this VILT course, participants will be able to: Understand the technological attributes and options for green hydrogen production based on electricity from offshore wind. Explore the associated economic analysis for offshore wind hydrogen production, including CAPEX, OPEX, LCOE and LCOH Identify the critical infrastructure and technical configuration required for offshore green hydrogen including transportation networks and grid connectivity Learn from recent findings from current Research & Development projects concerning the differences between onshore and offshore hydrogen production. Target Audience This VILT course is intended: Renewable energy developers and operators Offshore oil & gas operators Energy transport and marine operators Energy policy makers and regulators IPPs and power utilities Training Methods The VILT course will be delivered online in 2 half-day sessions comprising 4 hours per day, including time for lectures, discussion, quizzes and short classroom exercises. Course Duration: 2 half-day sessions, 4 hours per session (8 hours in total). Trainer Trainer 1: Your expert course leader is Director of Energy Process Technology Division at the Fraunhofer Institute for Energy Economics and Energy System Technology, IEE. The research activities of the division link the areas of energy conversion processes and control engineering. The application fields covered are renewable energy technologies, energy storage systems and power to gas with a strong focus on green hydrogen. From 2006 - 2007, he worked as a research analyst of the German Advisory Council on Global Change, WBGU, Berlin. He has extensive training experience from Bachelor and Master courses at different universities as well as in the context of international training activities - recently on hydrogen and PtX for partners in the MENA region and South America. He holds a University degree (Diploma) in Physics, University of Karlsruhe (KIT). Trainer 2: Your expert course leader is Deputy Head of Energy Storage Department at Fraunhofer IEE. Prior to this, he was the director of the Grid Integration Department at SMA Solar Technology AG, one of the world's largest manufacturers of PV power converters. Before joining SMA, he was manager of the Front Office System Planning at Amprion GmbH (formerly RWE TSO), one of the four German transmission system operators. He holds a Degree of Electrical Engineering from the University of Kassel, Germany. In 2003, he finished his Ph.D. (Dr.-Ing.) on the topic of wind power forecasting at the Institute of Solar Energy Supply Technology (now known as Fraunhofer IEE) in Kassel. In 2004, he started his career at RWE TSO with a main focus on wind power integration and congestion management. He is Chairman of the IEC SC 8A 'Grid Integration of Large-capacity Renewable Energy (RE) Generation' and has published several papers about grid integration of renewable energy source and forecasting systems on books, magazines, international conferences and workshops. Trainer 3: Your expert course leader is Deputy Director of the Energy Process Technology division and Head of the Renewable Gases and Bio Energy Department at Fraunhofer IEE. His work is mainly focused on the integration of renewable gases and bioenergy systems into the energy supply structures. He has been working in this field since more than 20 years. He is a university lecturer in national and international master courses. He is member of the scientific advisory council of the European Biogas Association, member of the steering committee of the Association for Technology and Structures in Agriculture, member of the International Advisory Committee (ISAC) of the European Biomass Conference and member of the scientific committees of national bioenergy conferences. He studied mechanical engineering at the University of Darmstadt, Germany. He received his Doctoral degree on the topic of aerothermodynamics of gas turbine combustion chambers. He started his career in renewable energies in 2001, with the topic of biogas fired micro gas turbines. Trainer 4: Your expert course leader has an M. Sc. and she joined Fraunhofer IEE in 2018. In the Division of Energy Process Technology, she is currently working as a Research Associate on various projects related to techno-economic analysis of international PtX projects and advises KfW Development Bank on PtX projects in North Africa. Her focus is on the calculation of electricity, hydrogen and derivative production costs (LCOE, LCOH, LCOA, etc) based on various methods of dynamic investment costing. She also supervises the development of models that simulate different PtX plant configurations to analyze the influence of different parameters on the cost of the final product, and to find the configuration that gives the lowest production cost. She received her Bachelor's degree in Industrial Engineering at the HAWK in Göttingen and her Master's degree in renewable energy and energy efficiency at the University of Kassel. POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information about post training coaching support and fees applicable for this. Accreditions And Affliations

NOCN NVQ Level 3 Diploma in Supervising Hire and Rental Operations

This training covers two essential aspects: Understanding the highway Code and road safety measures to handle accidents, incidents, and breakdowns. Driver Health and Wellbeing: Understand the impact of physical and mental health on driving performance. Identify early warning signs of fatigue, stress, and other health issues. Learn effective strategies for managing work-life balance and reducing stress. Promote a healthy lifestyle to enhance overall well-being and driving safety. Drivers’ Hours and Working Time Regulations: Master the Rules of the Road Ensure compliance with complex driving and rest regulations. Understand the impact of hours worked on driver safety and well-being. Learn how to effectively manage driving and rest periods, breaks, and exemptions to avoid penalties and protect your business. Join us to enhance your knowledge of the Highway Code and road safety preparedness. Register today to ensure your drivers are well-versed in the rules of the road and equipped to handle unexpected challenges on their journeys. Please review our Terms and Conditions for more information.

Level 4 Diploma In Paralegal : Paralegal Studies Online Turn Your Interest Into a Lucrative Career - Enrol in Our Level 4 Diploma In Paralegal Studies! Are you looking to start your paralegal studies or develop your paralegal or legal secretary skills? This Level 4 Diploma in Paralegal Studies will help you take a step toward your professional goals and advance your paralegal or legal secretary skills and knowledge for a fulfilling career. With our thorough Level 4 Diploma in Paralegal Studies, you may explore the limitless opportunities in the legal sector. With this Level 4 Diploma in Paralegal Studies, you'll learn the ins and outs of the legal system while developing your communication skills, legal knowledge, and crucial legal terms. You will learn the theory of practical paralegal or legal secretary practice, as well as the law of contracts, criminal law, and civil litigation, in this Level 4 Diploma in Paralegal Studies. You will also learn about wills, intestacy, and family provision from the Level 4 Diploma in Paralegal Studies. You are also given the necessary abilities, self-assurance, and competence to help you in the paralegal or legal secretary industries by the Level 4 Diploma in Paralegal Studies. Special Offers of this Paralegal: Paralegal Course This Paralegal: Paralegal Course includes a FREE PDF Certificate. Lifetime access to this Paralegal Course Instant access to this Paralegal: Paralegal Course Get FREE Tutor Support from Monday to Friday in this Paralegal: Paralegal Course Courses Included with this Level 4 Diploma In Paralegal: Paralegal Studies Course Course 01: Level 2 Certificate in Law and Legal Work Course 02: Level 3 Diploma In UK Employment Law Course 03: Business Law [ Note: Free PDF certificate as soon as completing the Level 4 Diploma In Paralegal: Diploma in Paralegal, Conveyancing, Law and Legal Work Studies course] Level 4 Diploma In Paralegal: Paralegal Studies Training Industry Experts Designed this Level 4 Diploma In Paralegal Studies course into 10 detailed modules. Assessment Method of Paralegal: Paralegal Studies After completing each module of the Paralegal: Level 4 Diploma In Paralegal Studies course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Paralegal: Paralegal Studies After completing the MCQ/Assignment assessment for this Paralegal: Level 4 Diploma In Paralegal Studies course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Level 4 Diploma In Paralegal: Diploma in Paralegal, Conveyancing, Law and Legal Work Everyone can benefit from our Level 4 Diploma in Paralegal Studies. They can enrol in the Level 4 Diploma in Paralegal Studies whether they are beginners or have experience working as paralegals or legal assistants. A profession as a paralegal or legal secretary is also something the Level 4 Diploma In Paralegal Studies is thinking about. This Diploma in Paralegal Studies will help you gain a firm understanding of the fundamental skills needed to succeed as a paralegal or legal secretary. Requirements Level 4 Diploma In Paralegal : Diploma in Paralegal, Conveyancing, Law and Legal Work Students who intend to enrol in this Paralegal: Paralegal course must meet the following requirements: Paralegal: Good command of the English language Paralegal: Must be vivacious and self-driven Paralegal: Basic computer knowledge Paralegal: A minimum of 16 years of age is required Career path Level 4 Diploma In Paralegal: Paralegal Studies By successfully completing this Level 4 Diploma in Paralegal Studies, you will have a good handle of the fundamental skills needed to advance a career in your preferred field. like as Junior Paralegal: $21,263 annually Senior Paralegal: $33,274 annually Law assistant: $28,641 annually Law Scholar: $24,104 Annually Law Assistant: $22,911 annually Certificates Certificate of completion Digital certificate - Included

The Working With The Young People course is formulated to improve your awareness of mental health conditions that affect children and young people, including the risk factors that have a massive impact on mental well-being and advise you on how to mitigate those risks. This mental health training program covers the legislation and guidance surrounding mental health, the behaviours shown by children and young people that indicate mental health concerns and how to effectively establish the diagnosis of mental illness in children and young people. You will become knowledgeable about the warning signs of mental illness in children and learn how you can help children and young people cope. By completing this online course, you will gain the skills and expertise to investigate the impact of mental health concerns and promote mental well-being in children and young people. Who is this Course for? This Working With The Young People course is suitable for anyone who want to gain extensive knowledge, potential experience and professional skills in the related field. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Method of Assessment: Upon completion of the course, you will be required to sit for an online multiple-choice quiz based assessment, which will determine whether you have passed the course (60% pass mark). The test will be marked immediately and results will be published instantly. Certification After successfully completing the course, you will be able to obtain the certificates. You can claim a PDF certificate by paying a little processing fee of £2. There is an additional fee to obtain a hardcopy certificate which is £9. Course Curriculum Working With The Young People Introduction to Youth Work 00:05:00 Understanding Youth Work 00:10:00 Ethical Conduct and Principles in Youth Work 00:10:00 Societal Influence on Youth 00:10:00 Influence of Media on Youth 00:05:00 The National Youth Agency (Nya) 00:10:00 The EU on Youth Work 00:05:00 Career as a Youth Worker 00:05:00 Dealing with Stress 00:05:00 Mock Exam Mock Exam - Working With The Young People 00:20:00 Final Exam Final Exam - Working With The Young People 00:20:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

This IMI qualification is designed for technicians who maintain, diagnose and repair high and low voltage operating systems on electric/hybrid vehicles. It contains the skills and knowledge required to work safely around a vehicles high and low voltage electrical system and electric drive train system, whilst carrying out repairs or maintenance. It also contains the knowledge and skills required to work safely around the vehicle that may have had damage to its high energy/electrical system. On completing this qualification, technicians will have gained knowledge of both low and high voltage technologies and an understanding of their dangers. The content of this qualification has been designed to give learners the knowledge and skills required to work safely around Electric/Hybrid vehicles whilst carrying our diagnostic, testing and repair activities.

Learn how to use coaching techniques to support your learners to progress in their qualifcations or onto their next step in life.