• Professional Development
  • Medicine & Nursing
  • Arts & Crafts
  • Health & Wellbeing
  • Personal Development

621 Courses

Abrasive Wheel Safety Training

4.3(43)

By John Academy

Overview Did you know almost 5000 injuries occur by angle grinders alone in the UK? This massive number is enough to explain the importance of abrasive wheel safety. Learn the key principles of safely using abrasive wheels with our Abrasive Wheel Safety Training. In this course you will get a clear understanding of the characteristics of abrasive wheels. The modules will teach you how to select the right type of wheel. In addition, you will be able to learn the proper process of grinding, truing, dressing and balancing the wheels. The course will also educate you on the dangers you may face and teach you how to be safe. This course is the ultimate safety guide for you. So, for the sake of your safety, enrol today and start learning! Course Preview Learning Outcomes Familiarise yourself with the characteristics of abrasive wheels Know how to choose the right types of wheels Understand the mounting of abrasive wheels Get introduced to the grinding, truing, dressing and balancing process Learn about the dangers of abrasive wheels Develop the skills to ensure abrasive wheel safety Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email. What Skills Will You Learn from This Course? Selection of Abrasive Wheels Grinding, Turing and Balancing Ensuring Safety Who Should Take This Abrasive Wheel Safety Training? Whether you're an existing practitioner or an aspiring professional, this course is an ideal opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge Are There Any Entry Requirements? This Abrasive Wheel Safety Training is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Path​ This exclusive Abrasive Wheel Safety Training course will equip you with effective skills and abilities and help you explore career paths such as  Grinder Operator Industrial Safety Specialist Welder Metal Fabricator Module 01:Abrasive Wheel Safety Abrasive Wheel Safety 00:08:00 Module 02:Basics of Abrasive Wheels Basics of Abrasive Wheels 00:06:00 Module 03:Characteristics of Abrasive Wheel Characteristics of Abrasive Wheel 00:06:00 Module 04:Choosing the Right Wheel Choosing the Right Wheel 00:05:00 Module 05:Grinding, Truing, Dressing and Balancing Grinding, Truing, Dressing and Balancing 00:05:00 Module 06: Inspections and Training Inspections and Training 00:05:00 Module 07:Mounting of Abrasive Wheels Mounting of Abrasive Wheels 00:07:00 Module 08:The Dangers of Abrasive Wheels The Dangers of Abrasive Wheels 00:06:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Abrasive Wheel Safety Training
Delivered Online On Demand48 minutes
£24.99

Diplomacy and International Relations Course

4.3(43)

By John Academy

Overview At this time of globalisation, acquiring a solid foundation in international relations and diplomacy can open lucrative career opportunities. Prepare yourself to seize these opportunities with our Diplomacy and International Relations Course. In this course, you will be able to understand the key principles of diplomacy and international relations. The course will provide detailed lessons on different theories and approaches to international relations. It will educate you on international law and institutions. In addition, you will get a clear understanding of diplomatic practices.  You will receive modules with case studies, which will help you acquire a practical understanding of global issues and dynamics. At the end of the course, you will receive a certificate of achievement. This certificate will elevate your resume and push your career forward. Enrol now! Course Preview Learning Outcomes Learn about the concepts of diplomacy and international relations Familiarise yourself with the theories and approaches in international relations Enhance your knowledge of international law and institutions Deepen your understanding of diplomatic practices and strategies Explore the global issues and regional dynamics Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email. What Skills Will You Learn from This Course? Diplomacy International relations Who Should Take This Diplomacy and International Relations Course? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Diplomacy and International Relations Course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Path​ This exclusive Safety Awareness Training for New Employees will equip you with effective skills and abilities and help you explore career paths such as  Diplomat Foreign Service Officer Intelligence Analyst Political Risk Analyst International Development Officer Module 01: Introduction to Diplomacy and International Relations Introduction to Diplomacy and International Relations 00:21:00 Module 02: Theories and Approaches in International Relations Theories and Approaches in International Relations 00:16:00 Module 03: International Law and Institutions International Law and Institutions 00:19:00 Module 04: Diplomatic Practices and Strategies Diplomatic Practices and Strategies 00:20:00 Module 05: Global Issues in Diplomacy and International Relations Global Issues in Diplomacy and International Relations 00:22:00 Module 06: Regional Dynamics and Case Studies Regional Dynamics and Case Studies 00:22:00 Module 07: Contemporary Challenges and Future Trends Contemporary Challenges and Future Trends 00:22:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Diplomacy and International Relations Course
Delivered Online On Demand2 hours 22 minutes
£24.99

Bioinformatics & Computational Genomics: Algorithms & Tools

By NextGen Learning

For those interested in the field of genetics and computational biology, who want to gain a deep understanding of the tools and algorithms used in bioinformatics, we have this Bioinformatics & Computational Genomics: Algorithms & Tools course. With the explosion of data in the field of genomics, it can be overwhelming to keep up with the latest tools and techniques in bioinformatics. Without a strong foundation in this field, it can be difficult to navigate the complex algorithms and tools required to make meaningful contributions. Our Bioinformatics & Computational Genomics course provides a comprehensive introduction to the most important algorithms and tools in the field, as well as the latest research in computational genomics. Learning Outcomes: Gain a thorough understanding of the fundamental principles and concepts in bioinformatics and computational genomics. Develop the ability to analyse and interpret genomic data using advanced algorithms and computational tools. Explore the structure and function of proteins, and understand their significance in biological systems. Acquire knowledge of the latest advancements in computational genomics and their application in various research areas. Develop critical thinking skills to tackle complex problems in bioinformatics and propose innovative solutions. Unlock the world of Bioinformatics & Computational Genomics with our comprehensive course. Delve into the fascinating realm of genetic data analysis, algorithms, and tools, and discover how they shape our understanding of complex biological systems. Throughout this immersive learning experience, you will explore diverse topics, including computational genomics, protein structure and function, and applied bioinformatics. With a strong focus on theoretical concepts, this course equips you with the essential knowledge to navigate the vast landscape of bioinformatics research. Embark on a transformative journey as you unravel the mysteries hidden within the genomes. Our carefully designed curriculum covers the key principles, algorithms, and tools that drive breakthroughs in bioinformatics. By delving into the intricacies of genomic data analysis, you will gain valuable insights into the structure and function of proteins, enabling you to decipher the language of life at a molecular level. Immerse yourself in the world of computational genomics and embrace the power of algorithms in unlocking the secrets of genetic information. This course is tailored for individuals passionate about genomics and computational biology. Whether you're an aspiring researcher, a healthcare professional, or a biology enthusiast, this course will ignite your curiosity and expand your horizons. No prior knowledge of bioinformatics is required, as we provide a solid foundation to help you navigate this captivating field. Enrol in the course right now! Certification Upon completion of the Bioinformatics & Computational Genomics: Algorithms & Tools course, learners can obtain a certificate as proof of their achievement. You can receive a £4.99 PDF Certificate sent via email, a £9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The target audience for the course is: Researchers looking to enhance their knowledge and expertise in bioinformatics and computational genomics. Healthcare professionals interested in understanding the computational aspects of genomics and its applications. Biology students seeking to explore the intersection of biology and computer science. Enthusiasts eager to unravel the mysteries of genomics and gain a deeper understanding of the computational tools used in bioinformatics. Career path Some of the career paths related to this field are: Bioinformatics Analyst: £30,000 - £50,000 per annum Computational Genomics Researcher: £35,000 - £60,000 per annum Data Scientist (Genomics) £40,000 - £70,000 per annum Genomic Data Analyst: £35,000 - £55,000 per annum Bioinformatics Software Developer: £40,000 - £65,000 per annum Academic Researcher (Bioinformatics): £35,000 - £70,000 per annum

Bioinformatics & Computational Genomics: Algorithms & Tools
Delivered Online On Demand1 hour
£15

The UK's Travel Infrastructure - Road and Rail

By NextGen Learning

In the ever-evolving realm of transport management, where roads and railways intersect, lies the gateway to a world of possibilities. Step into the heart of the UK's travel infrastructure with "The UK's Travel Infrastructure - Road and Rail" course and unlock the secrets to success in this thriving transport management industry. Discover the power of efficient logistics and impeccable coordination as you navigate the roads and rails that connect our nation. With a staggering 85% of all goods in the UK transported by road and over 1.8 billion passenger journeys made on the rail network annually, the demand for skilled transport managers has never been higher. Join this transformative course and become the driving force behind seamless travel experiences and thriving transport operations. Learning Outcomes: Acquire a comprehensive understanding of transport management principles and practices Master the intricacies of road freight and passenger road transport management Gain insights into rail systems and their management, including scheduling and safety measures Discover best practices and industry trends in transport management for ports, inland waters, and airlines Prioritise health and safety in transport management, ensuring compliance and well-being Harness the power of SAP Transportation Management for perfect order fulfilment "The UK's Travel Infrastructure - Road and Rail" course offers a comprehensive exploration of transport management, providing participants with the knowledge and skills to excel in this vital field. Begin with an introduction to successful transport management, understanding its key principles and the role it plays in ensuring efficient travel logistics. Delve into the intricacies of the UK's travel infrastructure, focusing on road and rail systems. Explore the module dedicated to road freight and transport management, where you'll learn how to optimise logistics, minimise costs, and ensure timely delivery. Gain insights into passenger road transport management, including the coordination of schedules, customer service, and safety measures. Discover the world of rail and transport management, understanding the unique challenges faced by rail operators and the measures in place to ensure smooth operations. From scheduling and maintenance to safety regulations, develop a comprehensive understanding of rail systems. Explore the modules on transport management for ports and inland waters, as well as for airlines, understanding the specific considerations and best practices within these sectors. Learn how to effectively manage logistics, coordinate resources, and maintain operational efficiency. Additionally, delve into the topics of trends, challenges, and best practices in transport management, staying up-to-date with industry developments and innovative approaches. Prioritize health and safety in transport management, ensuring compliance with regulations and implementing measures to safeguard the well-being of both employees and passengers. Certification Upon completion of the course, learners can obtain a certificate as proof of their achievement. You can receive a £4.99 PDF Certificate sent via email, a £9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations. CPD 15 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring transport managers looking to enter the industry and build a successful career Professionals already working in the transport sector seeking to enhance their knowledge and skills Logistics coordinators or operations managers interested in expanding their expertise into transport management Graduates in transportation or supply chain management seeking to specialize in transport operations Individuals passionate about the field of transportation and keen to make a positive impact on travel infrastructure Career path Transport Manager: £25,000 - £45,000 per annum Logistics Manager: £30,000 - £55,000 per annum Operations Manager: £35,000 - £70,000 per annum Supply Chain Manager: £40,000 - £80,000 per annum Director of Transportation: £60,000 - £120,000 per annum

The UK's Travel Infrastructure - Road and Rail
Delivered Online On Demand11 hours
£15

Introduction to 24-hour Postural Care for Physios and OTs

5.0(1)

By Born at the Right Time

This 3-hours CPD certified on-demand course introduces qualified Occupational Therapist and Physiotherapists to 24-hour Postural Care

Introduction to 24-hour Postural Care for Physios and OTs
Delivered Online On Demand3 hours
£35

Introduction to Public Health

By Online Training Academy

Explore the foundational concepts of public health and its crucial role in promoting community well-being with our comprehensive course, "Introduction to Public Health." Whether you're new to the field or seeking to deepen your understanding, this course equips you with essential knowledge and skills. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access In the "Introduction to Public Health" course, learners will explore essential aspects of public health. They will gain an understanding of how public health protects and improves the health of communities. The course covers principles and policies that guide public health efforts, including disease control and epidemiology, which helps in tracking and understanding diseases. Learners will also delve into topics like maternal and child health, examining how health practices impact childbirth and early life. Environmental factors affecting public health will be explored, highlighting how surroundings can influence well-being. Additionally, the course addresses ethical considerations in public health, emphasizing the importance of making ethical decisions in health policies and practices. Overall, students will gain a comprehensive view of public health, equipping them with knowledge to contribute effectively to community health initiatives. Course Curriculum Module 01: Introduction to Public Health Module 02: Principles of Public Health Module 03: Health System and Policy Module 04: Disease Control Module 05: Understanding Epidemiology Module 06: Understanding Measures of Disease Frequency Module 07: Maternity and Childbirth Module 08: Environment and Public Health Module 09: Public Health and Ethics Learning Outcomes Understand key principles of public health and its significance globally. Analyze health systems and policies influencing public health strategies. Identify methods for disease control and prevention in public health. Explain epidemiological concepts and their application in public health. Evaluate measures of disease frequency used in public health research. Discuss ethical considerations in public health practice and policymaking. CPD 10 CPD hours / points Accredited by CPD Quality Standards Introduction to Public Health 1:52:48 1: Module 01: Introduction to Public Health 12:53 2: Module 02: Principles of Public Health 10:48 3: Module 03: Health System and Policy 13:09 4: Module 04: Disease Control 13:48 5: Module 05: Understanding Epidemiology 14:27 6: Module 06: Understanding Measures of Disease Frequency 10:07 7: Module 07: Maternity and Childbirth 16:08 8: Module 08: Environment and Public Health 11:42 9: Module 09: Public Health and Ethics 08:46 10: CPD Certificate - Free 01:00 Who is this course for? Healthcare professionals seeking foundational knowledge in public health. Students pursuing studies in healthcare-related disciplines. Individuals interested in understanding community health and wellbeing. Government officials involved in health policy development. Anyone curious about the impact of environment on public health. Career path Public Health Analyst Health Policy Advisor Epidemiology Research Assistant Environmental Health Officer Maternal and Child Health Specialist Public Health Ethics Consultant Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Introduction to Public Health
Delivered Online On Demand1 hour 54 minutes
£12

Level 3 Home Based Childcare Course

By Online Training Academy

Unlock the door to a rewarding and fulfilling future with our comprehensive course designed to transform your passion for childcare into a meaningful career. This course provides you with the knowledge and expertise needed to excel in a home-based childcare setting. You'll explore everything from initial steps and registration requirements to advanced skills that set you apart as a trusted carer. Dive deep into the core aspects of child development, ensuring you can nurture and guide children through their crucial early years with confidence and care. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access Safety, health, and happiness are the cornerstones of any child's upbringing. Our carefully curated modules ensure you're equipped with the latest insights on safeguarding children, promoting their well-being, and adhering to essential laws and regulations. Learn how to create a safe and nurturing environment, prepare healthy meals, and support children with special needs. Each module is designed to build your capabilities, ensuring you can provide the highest standard of care and support. Join us on this transformative journey and become a beacon of trust and excellence in home-based childcare. Course Curriculum Module 01: Introduction to Home-Based Childcare Module 02: Registering as an Approved Home-Based Childcarer Module 03: Effective Skills of a Childcarer Module 04: Children's Learning and Development Module 05: Safeguarding Children Module 06: Health and Safety Module 07: Healthy Food for Children Module 08: Children with Special Needs Module 09: Law and Legislation Learning Outcomes: Identify key principles of home-based childcare for implementation. Understand the process of becoming an approved childcarer efficiently. Apply effective childcare skills to nurture children's development effectively. Analyze stages of children's learning and development for tailored support. Implement safeguarding measures to ensure children's welfare and protection. Demonstrate knowledge of health, safety, and nutritional requirements for children. CPD 10 CPD hours / points Accredited by CPD Quality Standards Level 3 Home Based Childcare Course 3:35:46 1: Module 01: Introduction to Home-Based Childcare 07:03 2: Module 02: Registering as an Approved Home-Based Childcarer 16:45 3: Module 03: Effective Skills of a Childcarer 45:40 4: Module 04: Children's Learning and Development 32:37 5: Module 05: Safeguarding Children 16:48 6: Module 06: Health and Safety 23:29 7: Module 07: Healthy Food for Children 16:36 8: Module 08: Children with Special Needs 27:22 9: Module 09: Law and Legislation 28:26 10: CPD Certificate - Free 01:00 Who is this course for? Aspiring home-based childcarers seeking formal training. Parents considering offering childcare services from home. Individuals interested in childcare careers focusing on home environments. Professionals aiming to enhance childcare skills for personal development. Anyone seeking comprehensive knowledge of home-based childcare practices. Career path Home-Based Childcarer Childminder Nanny Childcare Assistant Early Years Practitioner Family Support Worker Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Level 3 Home Based Childcare Course
Delivered Online On Demand3 hours 36 minutes
£12

Introduction to Public Health

By Online Training Academy

Explore the foundational concepts of public health and its crucial role in promoting community well-being with our comprehensive course, "Introduction to Public Health." Whether you're new to the field or seeking to deepen your understanding, this course equips you with essential knowledge and skills. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access In the "Introduction to Public Health" course, learners will explore essential aspects of public health. They will gain an understanding of how public health protects and improves the health of communities. The course covers principles and policies that guide public health efforts, including disease control and epidemiology, which helps in tracking and understanding diseases. Learners will also delve into topics like maternal and child health, examining how health practices impact childbirth and early life. Environmental factors affecting public health will be explored, highlighting how surroundings can influence well-being. Additionally, the course addresses ethical considerations in public health, emphasizing the importance of making ethical decisions in health policies and practices. Overall, students will gain a comprehensive view of public health, equipping them with knowledge to contribute effectively to community health initiatives. Course Curriculum Module 01: Introduction to Public Health Module 02: Principles of Public Health Module 03: Health System and Policy Module 04: Disease Control Module 05: Understanding Epidemiology Module 06: Understanding Measures of Disease Frequency Module 07: Maternity and Childbirth Module 08: Environment and Public Health Module 09: Public Health and Ethics Learning Outcomes Understand key principles of public health and its significance globally. Analyze health systems and policies influencing public health strategies. Identify methods for disease control and prevention in public health. Explain epidemiological concepts and their application in public health. Evaluate measures of disease frequency used in public health research. Discuss ethical considerations in public health practice and policymaking. CPD 10 CPD hours / points Accredited by CPD Quality Standards Introduction to Public Health 1:52:48 1: Module 01: Introduction to Public Health 12:53 2: Module 02: Principles of Public Health 10:48 3: Module 03: Health System and Policy 13:09 4: Module 04: Disease Control 13:48 5: Module 05: Understanding Epidemiology 14:27 6: Module 06: Understanding Measures of Disease Frequency 10:07 7: Module 07: Maternity and Childbirth 16:08 8: Module 08: Environment and Public Health 11:42 9: Module 09: Public Health and Ethics 08:46 10: CPD Certificate - Free 01:00 Who is this course for? Healthcare professionals seeking foundational knowledge in public health. Students pursuing studies in healthcare-related disciplines. Individuals interested in understanding community health and wellbeing. Government officials involved in health policy development. Anyone curious about the impact of environment on public health. Career path Public Health Analyst Health Policy Advisor Epidemiology Research Assistant Environmental Health Officer Maternal and Child Health Specialist Public Health Ethics Consultant Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Introduction to Public Health
Delivered Online On Demand1 hour 54 minutes
£12

Introduction to Public Health

By Online Training Academy

Explore the foundational concepts of public health and its crucial role in promoting community well-being with our comprehensive course, "Introduction to Public Health." Whether you're new to the field or seeking to deepen your understanding, this course equips you with essential knowledge and skills. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access In the "Introduction to Public Health" course, learners will explore essential aspects of public health. They will gain an understanding of how public health protects and improves the health of communities. The course covers principles and policies that guide public health efforts, including disease control and epidemiology, which helps in tracking and understanding diseases. Learners will also delve into topics like maternal and child health, examining how health practices impact childbirth and early life. Environmental factors affecting public health will be explored, highlighting how surroundings can influence well-being. Additionally, the course addresses ethical considerations in public health, emphasizing the importance of making ethical decisions in health policies and practices. Overall, students will gain a comprehensive view of public health, equipping them with knowledge to contribute effectively to community health initiatives. Course Curriculum Module 01: Introduction to Public Health Module 02: Principles of Public Health Module 03: Health System and Policy Module 04: Disease Control Module 05: Understanding Epidemiology Module 06: Understanding Measures of Disease Frequency Module 07: Maternity and Childbirth Module 08: Environment and Public Health Module 09: Public Health and Ethics Learning Outcomes Understand key principles of public health and its significance globally. Analyze health systems and policies influencing public health strategies. Identify methods for disease control and prevention in public health. Explain epidemiological concepts and their application in public health. Evaluate measures of disease frequency used in public health research. Discuss ethical considerations in public health practice and policymaking. CPD 10 CPD hours / points Accredited by CPD Quality Standards Introduction to Public Health 1:52:48 1: Module 01: Introduction to Public Health 12:53 2: Module 02: Principles of Public Health 10:48 3: Module 03: Health System and Policy 13:09 4: Module 04: Disease Control 13:48 5: Module 05: Understanding Epidemiology 14:27 6: Module 06: Understanding Measures of Disease Frequency 10:07 7: Module 07: Maternity and Childbirth 16:08 8: Module 08: Environment and Public Health 11:42 9: Module 09: Public Health and Ethics 08:46 10: CPD Certificate - Free 01:00 Who is this course for? Healthcare professionals seeking foundational knowledge in public health. Students pursuing studies in healthcare-related disciplines. Individuals interested in understanding community health and wellbeing. Government officials involved in health policy development. Anyone curious about the impact of environment on public health. Career path Public Health Analyst Health Policy Advisor Epidemiology Research Assistant Environmental Health Officer Maternal and Child Health Specialist Public Health Ethics Consultant Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Introduction to Public Health
Delivered Online On Demand2 minutes
£12

Communication skills (In-House)

By The In House Training Company

Effective communication is a skill. This half-day workshop is very interactive - participants can practise their communication skills in a positive, supportive environment. 1 Welcome, introductions and objectives The definition of effective communication Exercise: sending a message 2 Verbal communications Effective communicators - who are they? What skills or attributes do they have? Listening skills, clear use of words, presence, eye contact, body language 3 How good a listener are you? Exercise: listening skills questionnaire and evaluation 4 Impact versus intent - what did you really mean to say? Attitudes influence behaviour and behaviour breeds behaviour Exercise: 'I never said she stole money' The need to avoid misunderstanding or misinterpretation 5 The 5 key principles to effective communication Exercise: 'What would you say?' 6 Written communication What makes an effective written communication? Kipling's 6 Honest Men: who, what, where, when, why and how Planning to write an email 7 Fuzzy meanings Probabilities for misunderstandings and misinterpretations 8 Practical exercise Hone written communication skills and put into practice hints and tips from the session 9 Review of key learning points and objectives

Communication skills (In-House)
Delivered in Harpenden or UK Wide or OnlineFlexible Dates
Price on Enquiry