ð» Unlock the Power of Information: Information Management Course! ð Ready to harness the full potential of information for organizational success? Enroll in our Information Management Course, a comprehensive program designed to empower you with the skills and knowledge needed to become a proficient information manager. Join us on a transformative journey where data meets strategy, and turn your passion for organized information into a dynamic career. ð Module 1: Introduction to Information Management Embark on your information journey with Module 1, offering a comprehensive introduction to the dynamic world of information management. Explore the fundamental principles, practices, and the critical role information plays in organizational success. Lay the foundation for your career as an information management expert. ð Module 2: Information Governance Navigate the complex landscape of information governance with Module 2. Learn to establish policies, standards, and procedures that ensure the effective and secure use of information. Explore compliance, risk management, and ethical considerations, laying the groundwork for robust information governance practices. ð° Module 3: Information Architecture Build the foundation of organized information with Module 3, dedicated to information architecture. Explore the design and organization of information structures, ensuring accessibility, usability, and findability. Learn to create taxonomies, metadata frameworks, and user-centered information architectures for efficient data retrieval. ð Module 4: Data Management Master the art of data with Module 4, focusing on data management. Explore the lifecycle of data, from acquisition and storage to processing and analysis. Learn database management, data quality assurance, and the implementation of effective data governance practices. ð Module 5: Knowledge Management Transform information into organizational wisdom with Module 5, dedicated to knowledge management. Explore strategies for capturing, storing, and sharing organizational knowledge. Learn to foster a knowledge-sharing culture, leverage technology for collaboration, and enhance decision-making processes. ð Why Choose Our Information Management Course? Industry-Experienced Instructors: Learn from seasoned information management professionals with a wealth of hands-on experience. Practical Learning: Engage in real-world projects, case studies, and simulations to apply your knowledge in a practical setting. Cutting-Edge Technologies: Familiarize yourself with the latest information management tools and technologies used in the industry. Career-Ready Skills: Graduate with skills that align with the demands of the evolving information management landscape. Don't miss the opportunity to become a steward of information excellence! Enroll now in the Information Management Course and position yourself for success in a field where your organizational skills and strategic thinking will shine. Your journey into the world of information management brilliance begins here! ð»â¨ð Course Curriculum Module 1_ Introduction to Information Management. Introduction to Information Management. 00:00 Module 2_ Information Governance. Information Governance. 00:00 Module 3_ Information Architecture. Information Architecture. 00:00 Module 4_ Data Management. Data Management. 00:00 Module 5_ Knowledge Management. Knowledge Management. 00:00
Duration 5 Days 30 CPD hours This course is intended for Administrators, implementers and managers who are responsible for implementing, configuring and administering Service Manager 9.30. Overview At the end of the course, you will be able to:? Describe Service Manager environment andarchitecture? Install the various components of Service Manager? Learn the various implementation options (i.e.default ports, load balancing, components)? Perform tasks and set-up activities that are generallyperformed prior to moving the system to Production.? Perform daily administrative tasks such asperforming backups and monitoring log files,background processor activity, email activity, andschedule record activity.? Perform weekly administrative tasks such asarchiving and purging data? Perform monthly administrative tasks such ascleaning up the audit record, monitoring serverperformance statistics? Perform quarterly and annual administrative taskssuch as regenerating the work and holiday schedulerecords.? Additional administrative tasks, such as importing orexporting records.RECOMMENDED This class is targeted at system administrators responsible for the day to day management of the Service Manager application. The course focuses on the daily, weekly, monthly, quarterly, and annual tasks required to keep the system running efficiently. This class is targeted at system administrators responsible for the day to day management of the Service Manager application. The course focuses on the daily, weekly, monthly, quarterly, and annual tasks required to keep the system running efficiently. Additional course details: Nexus Humans SM320 - Service Manager 9.x Administration training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the SM320 - Service Manager 9.x Administration course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Duration 5 Days 30 CPD hours This course is intended for For Process Owners, project managers, and other managers who are new to Service Manager. Overview At the end of the course, you will be able to:? Describe the role and intent for each of theService Manager components.? Describe the processes, workflows, and keyactivities for each module.? Use the Service Manager Web and Windowsclient as well as the Employee Self Service portal.? Manage Service Manager operators, usingadministrative tools.? Review how to configure operator, profile, role,environment, folder, and contact objects.? Determine the difference between Incident andProblem Management.? Discuss the Change, Configuration, Knowledge,and Service Level Management processes.? Explain and configure the Service Catalog.? Use Request Management workflows.? Describe the reporting capabilities of ServiceManager. This introductory course provides students with the skills needed to effectively use and manage the Service Manager 9.x software product. This course focuses on teaching the processes embedded in Service Manager. This introductory course provides students with the skills needed to effectively use and manage the Service Manager 9.x software product. This course focuses on teaching the processes embedded in Service Manager. Additional course details: Nexus Humans SM110 - Service Manager 9.x Foundations for Process Owners training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the SM110 - Service Manager 9.x Foundations for Process Owners course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Business Analysis Overview Do you ever wonder how businesses bring amazing ideas to life? Imagine being the secret weapon that turns those ideas into reality! This Business Analysis course is your key to becoming a game-changer in any organization. In plain English, business analysts are the superheroes who take a business idea and figure out exactly how to make it happen. This course gives you all the tools you need to join this exciting field. Through clear explanations and exercises you'll learn the steps involved in bringing a business idea to life, from start to finish. You'll discover how to identify the best solutions and make sure everything gets done on time and on budget. You'll also learn how to talk to everyone involved in the project, from the big boss to the team members, to keep everyone happy and moving in the right direction. This Business Analysis course is your chance to learn the skills that businesses are looking for and launch a successful career as a problem-solving rockstar! Learning Outcomes Gain a comprehensive understanding of the core phases of business analysis, from eliciting stakeholder requirements to evaluating solutions and monitoring project progress. Develop proficiency in key investigative techniques, ratio analysis, and gap analysis to diagnose problems and identify opportunities for improvement. Refine your communication and interpersonal skills to effectively manage stakeholder expectations, gather crucial information, and foster collaboration throughout the project lifecycle. Learn to document business requirements clearly and concisely using industry-standard practices, ensuring project deliverables meet strategic objectives. Explore the diverse career opportunities available to business analysts in the UK and gain insights into the skills and qualifications sought after by employers. Why You Should Choose Business Analysis Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Business Analysis is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Business Analysis is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Business Analysis Module 01: Introduction to Business Analysis Introduction to Business Analysis 00:14:00 Module 02: Business Processes Business Processes 00:44:00 Module 03: Business Analysis Planning and Monitoring Business Analysis Planning and Monitoring 00:25:00 Module 04: Strategic Analysis and Product Scope Strategic Analysis and Product Scope 00:28:00 Module 05: Solution Evaluation Solution Evaluation 00:24:00 Module 06: Investigation Techniques Investigation Techniques 00:45:00 Module 07: Ratio Analysis Module 08: Stakeholder Analysis and Management Stakeholder Analysis and Management 00:22:00 Module 09: Process Improvement with Gap Analysis Process Improvement with Gap Analysis 00:25:00 Module 10: Documenting and Managing Requirements Documenting and Managing Requirements 00:26:00 Module 11: Career Prospect as a Business Analyst in the UK Career Prospect as a Business Analyst in the UK 00:13:00
Business Law - Overview With over 5.9 million businesses powering the UK economy and a legal framework that shapes every commercial interaction, mastery of Business Law is your key to unlocking unparalleled opportunities in the corporate world. Welcome to our Business Law course, meticulously crafted to equip you with the knowledge and skills to navigate the legal terrain confidently and finesse. At the beginning of the Business Law course, you will learn about the fundamental principles and concepts that govern business law, including its nature, characteristics, and classifications within the English legal system. Plus, you will gain insight into the intricate framework of European Community Law, including the interpretation and application of critical treaties such as the Treaty of Paris (1951) and the Single European Market Treaty (1986). You will also acquire a comprehensive understanding of employment law in 2021, encompassing various types of employment contracts, the rights and obligations of employers and employees, and the functioning of the Employment Tribunal (ET). As you move through the Business Law course, you will gain proficiency in consumer law and protection, including the Sale of Goods Act 1979, the Supply of Goods and Services Act 1982, and other relevant legislation safeguarding consumer rights. Moreover, this Business Law course will educate you about agency law, which will help you understand the legal relationships and obligations between principals, agents, and third parties and the principles governing agency agreements. Furthermore, you will gain insight into various business organisation structures, both unincorporated and incorporated, including sole traders, partnerships, and company law, enabling them to make informed decisions regarding business formation and management. Enrol in the Business Law course to increase your business knowledge without further delay. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Module 1: Understanding Business Law Understanding Business Law 00:22:00 Module 2: European Community Law European Community Law 00:21:00 Module 3: The Court System The Court System 00:38:00 Module 4: Civil and Alternative Dispute Resolution Civil and Alternative Dispute Resolution 00:24:00 Module 5: Contract & Business Law Contract & Business Law 00:45:00 Module 6: Employment Law Employment Law 00:26:00 Module 7: Agency Law Agency Law 00:19:00 Module 8: Consumer Law and Protection Consumer Law and Protection 00:28:00 Module 9: Law of Tort Law of Tort 00:31:00 Module 10: Business Organisations Business Organisations 00:29:00 Module 11: Company Law Company Law 00:27:00 Module 12: Business Property Business Property 00:25:00 Module 13: Competition Law Competition Law 00:24:00
This course provides a comprehensive understanding of operational risk and its pivotal role in financial management. Delve into the various categories of operational risk in a banking context, exploring different approaches for assessment and management. Uncover the principles and key aspects of the standardised approach, while gaining insights into quantitative standards under the Advanced Measurement Approach (AMA) for operational risk management. After the successful completion of the course, you will be able to learn about the following,⦠The concept of operational risk and its significance in financial management.⦠Identify and differentiate between the various categories of operational risk in a banking context.⦠The different approaches to assess and manage operational risk in banking operations.⦠The principles and key aspects of the standardised approach for operational risk management.⦠Quantitative standards when utilizing the Advanced Measurement Approach (AMA) for operational risk management.⦠The different types of credit risk assessment approaches used in banking and their respective implications. Gain in-depth knowledge of operational risk's conceptual significance in financial management, distinguishing between diverse risk categories in banking operations. Explore various approaches for assessing and managing operational risk, emphasizing the principles and key aspects of the standardised approach. Additionally, delve into quantitative standards when employing the Advanced Measurement Approach (AMA) for operational risk management, unraveling the nuances of credit risk assessment approaches used in banking and their implications. This course equips participants with a profound understanding of operational risk's conceptual significance in financial management and its diverse categories in a banking context. Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Standards And Approaches Of Operational Risks Self-paced pre-recorded learning content on this topic. Standards and Approaches of Operational Risks Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. Operational Risk Analyst Risk Management Specialist Compliance Manager Quantitative Analyst Operational Risk Consultant Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.
So you've decided to start your retail store, but you need a little bit of help in getting started; well you have come to the right place. It is not easy to start a retail business, but it doesn't have to be too difficult either. All you need is the right advice to help you figure out where to start. That is why this course has been designed. This will be your comprehensive guide to starting your very own retail business. You will be acquainted with the theoretical knowledge of concepts in the field of entrepreneurship. You will be equipped to start and manage your own business or find work in a general business role. You will also gain enough knowledge to continue your studies in this field at the next academic level. Course Highlights Business Startup & Planning Diploma is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Business Startup & Planning Diploma into 13 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 10 hours, 15 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Business Startup & Planning Diploma Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Business Startup & Planning Diploma is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Business Startup & Planning Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Business Startup & Planning Diploma Introduction FREE 00:30:00 Is It Right for Me? FREE 00:30:00 Why Should I Start My Own Business? 00:30:00 The Business Plan 00:30:00 What Kind of Business Do I Want? 01:00:00 What Type of Business Should I Start? 01:00:00 Know Your Market 01:00:00 Know Your Strengths 02:00:00 Know Your Competition 01:00:00 Registrations Permits and Licensing 00:30:00 Choosing the Right Location 00:15:00 Marketing 01:00:00 Summary 00:30:00 Mock Exam Final Exam
Description Explore the ways of combining various business opportunities to a cohesive successful multiple-business with the International Accredited Business Online Course course. The course teaches you the skills and strategies to put an online multi-business together. You will learn how to amalgamate diverse business opportunities to a successful and achievable 'Multi-business'. The methods of engaging your customers and the procedures of managing combined income streams will be explained in the course. Moreover, the course shows you the process of application and other formalities that you need to follow for running a multi-business without dropping balls and being overwhelmed by stress. Apart from these, the course will help you to find a profitable niche and guides you to set up your goals. The ways of producing multiple products and selling them into multiple platforms, monitoring l changes and progress, and the ways of tying up all the new income streams together into one manageable multi-business will be illustrated in the course. Finally, the system of building and promoting your multi-business using free and low costs tools will be explained. By the end of the course, you will gain a general understanding of the various structures of multiple income streams. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? International Accredited Business Online Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our International Accredited Business Online Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Introduction Introduction to The Online Multi-Business Master Plan Course 00:03:00 Aims of this course 00:06:00 Course Structure 00:02:00 Online Business Models Online Business Models Overview 00:01:00 Business Models- Udemy 00:04:00 Business Models- Fiverr 00:04:00 Business Models- Amazon KDP 00:04:00 Business Models- Createspace 00:04:00 Business Models- Other Platforms 00:05:00 Your Multi-Business Website Your Multi-Business Website 00:04:00 Getting Started Create, Re-purpose, Repeat 00:04:00 Pick a Niche 00:12:00 Google Keyword Planner Overview 00:02:00 Pick a Platform 00:09:00 Plan, Plan & Test 00:03:00 Earn Your First Dollar 00:06:00 What if you fail- 00:02:00 Build your Systems 00:07:00 Automate and Outsource 00:03:00 Re-purpose and Repeat 00:08:00 Putting it all together 00:04:00 Promoting Your Multi-Business Promoting Your Multi-Business 00:06:00 The Complete Online Multi-Business Master Plan The Complete Online Multi-Business Master Plan 00:11:00 Essential Tools Paypal Overview 00:01:00 Fiverr Overview 00:03:00 MailChimp Overview 00:03:00 Conclusion Finally 00:02:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Description: A business process is a set of activities that will help to accomplish a specific organizational goal. It makes an organization's workflow more effective and efficient. It also helps companies leverage processes to achieve your purposes successfully. Business Process Management & Improvement explains the fundamentals of business process management and business process lifecycle. You will also learn about vision, design, modeling and execution phase. To be successful in business, you need to learn about leadership such as setting goals, lighting a path, and convincing others to follow. Besides, you will be exploring the gap analysis tools, which can help you define problems, find solutions and improve the process to boost your business. Following that, you will learn about lean process improvement. It helps in generating more value for customers with fewer resources. Additionally, you will also be able to deal with a sudden emergency situation. Learn business improvement techniques, methods and all the efficient matters that you need to get success in your business. So register now! Learning Outcomes: Provide definition for business process management as well as associated ideas Identify the crucial methods that play in a business Understand the role of technology for process management Improvise an outlook for directing process management Realise how to design or develop the current system by applying the business process lifecycle Build a process map Execute a what-if analysis to advance your procedures Apply and look out process changes Figure out how Lean and six sigma terminologies can help manage and developing the systems Implement a range of contents as well as techniques to get rid of waste and avoidable items Know defining the term 'gap analysis' Recognise various kinds of gap analyses Learning to perform all phases of the gap analysis process Produce a gap analysis report Provide a definition to Lean as well as its major terminologies Relate the Toyota Production Process and the TPS house Analyse the five crucial progress concept Apply the Kano model Recognise as well as decrease different kinds of waste Generate a strategy for a more atmospherically Lean organisation Apply the PDSA and R-DMAIC-S models Execute Lean thinking frameworks, involving 5W-2H, Genchi Genbutsu as well as Gemba Make a preparation for at the same time, complete a basic 5-S Narrate the prime components of Kaizen incidents, particularly a Kaizen blitz Assemble, analyse, as well as explain data through applying flow charts, Ishikawa (fishbone) diagrams, and value stream maps Return to their organisation with a strategy to commence incorporating Lean for their corporate norms Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Business Process Management & Improvement is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Business Process Management & Improvement is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module : 1 The Fundamentals of Business Process Management 00:30:00 Defining Business Process Management 00:30:00 The Business Process Life Cycle 00:15:00 The Vision Phase 00:15:00 The Design Phase 01:00:00 The Modeling Phase 00:30:00 The Execution Phase 01:00:00 The Monitoring Phase 00:30:00 The Optimizing Phase 01:00:00 Module : 2 What is Gap Analysis? 00:30:00 The Gap Analysis Process 00:30:00 Supporting Tools 00:30:00 Creating a Gap Analysis Report 00:15:00 Module : 3 Understanding Lean 00:30:00 The Toyota Production System 00:30:00 The Toyota Production System House 00:15:00 The Five Critical Improvement Concepts 00:15:00 Understanding Value with the Kano Model 00:15:00 Types of Waste 00:15:00 Creating a Lean Enterprise 00:15:00 The Plan, Do, Study, Act (PDSA) Cycle 00:15:00 Using the R-DMAIC-S Model 00:15:00 Lean Thinking Tools 00:15:00 Kaizen Events 00:00:00 Data Gathering and Mapping 00:30:00 A Plan to Take Home 00:15:00 Mock Exam Mock Exam- Business Process Management & Improvement 00:30:00 Final Exam Final Exam- Business Process Management & Improvement 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00