4438 Courses

Duration 5 Days 30 CPD hours This course is intended for The primary audience for this course is as follows: Administrator IT support personnel Helpdesk support staff The secondary audience for this course is as follows: Network Engineering Staff Overview Upon completing this course, the learner can meet these overall objectives: Demonstrate an overall understanding of the Cisco Unified Communications Manager (CUCM) system and its environment Configure CUCM to support IP Phones Configure Cisco Unified Communications Manager and IM&Presence to support Cisco Jabber soft client. Configure CUCM to route calls to internal and PSTN destinations Configure User accounts and multi-level administration Demonstrate the use of Self Care Portal functionality Configure user features, including Hunt Groups, Call Pickup, and Call Park. Define the capabilities of and demonstrate the Bulk Administration Tool Define the SMART Licensing model for Cisco Unified Communications Demonstrate the use of the Unified Reporting tool Demonstrate the use of the Dialed Number Analyzer Explain the function of Cisco Unity Connection and the various interfaces that are used to access the system Describe the components that are required for user call processing by Cisco Unity Connection Implement the various features and options that are available to users in Cisco Unity Connection Explore Cisco Unity Connection version features and functions Use the various applications, tools, and reports that are available in Cisco Unity Connection Administering Collaboration Environments (CLACE) is an instructor-led course presented by Skyline-ATS to system administrators and customers involved with the Cisco Unified Communications Manager and Cisco Unity Connection product's day-to-day operation. The CLACE course is the replacement for the CMA / UCA courses. CLACE is a lab-intensive course. The primary focus is learning by performing the configuration tasks. The amount of theory is limited to allow more time for discovery exercises. This course introduces you to the CUCM system, the necessary procedures for administering IP Phones and Users, understanding the Dial Plan, and implementing Features. The course also covers Jabber administration and Cisco Unity Connection administration features, options, and configuration settings. In addition to instructor-led lectures and discussions, you will configure CUCM and Cisco IP Phones in the lab, either in a live classroom or WebEx remote classroom environment. While the CUCM and CUC software used in the class is version 12.5.1, the course material applies to versions 8.x, 9.x, 10.x, 11.x, or 12.x of the applications. The concepts and the lab tasks are the same for most of the software versions. Define Collaboration Technology and Benefits Define Collaboration Benefits Describe On-Premise, Cloud, and Hybrid Deployments Describe On-Premise Collaboration Deployments Describe Cisco's Collaboration Endpoints Describe Cisco Collaboration On-Premise Edge Solutions Describe Cisco's Collaboration On-Premise Conferencing Solutions Describe Cisco Cloud Services Administering Initial Parameters for Cisco Unified Communications Manager Understand the On-Premise Collaboration Deployment Models Describe The Cisco Unified CM Cluster Services Define Network requirements for Collaboration Define Network Services for Collaboration Navigate Cisco Unified CM Discovery 1: Configure Cisco Unified Communications Manager Initial Parameters Explore Cisco Unified CM Groups Discovery 2: Configure the Cisco UCM Core Systems Settings Exploring Endpoints and the Registration Process Identify Cisco Endpoint Solutions Explore the Boot up Process of an Endpoint Describe Power Over Ethernet Discovery 3: Configure an Access Switch for an Endpoint Describe IP Network Settings Discovery 4: Deploy an IP Phone Through Auto and Manual Registration Discovery 5: Administer Endpoints in Cisco Unified Communications Manager Managing Users in Cisco Unified Communications Manager Analyze Cisco UCM Users Types and Settings Describe Methods for Authenticating Cisco UCM Users Discovery 6: Create Local User Accounts Discovery 7: Adding Users in Cisco Unified Communications Manager Describing a Basic Dial Plan Describe the Concepts of a Dial Plan and Call Routing Describe Elements of Call Routing Explore Digit Manipulation and Translation Patterns Discovery 8: Create a Basic Dial Plan Describing Class of Service Explore the Concepts of Class of Control Discovery 9: Explore Partitions and Calling Search Spaces Discovery 10: Explore Private Line Automatic Ringdown (PLAR) Enabling Endpoints and Features Configure a Cisco Jabber Endpoint in Cisco UCM Discovery 11: Implementing Common Endpoint Features (Configuring Hunt Groups and Call Coverage) Explore Mobility Discovery 12: Implement Mobility Implementing Media Resources in Cisco Unified Communications Manager Media Resource Overview Media Resource Selection and Access Control Audio and Video Conference Bridge Devices Audio and Video Conference Bridge Integration Options Discovery 13: Configuring Media Resources Reporting and Maintenance Explore the Troubleshooting Process Describe Reporting and Maintenance Tools Describe the Cisco Real-Time Monitoring Tool Discovery 14: Use Reporting and maintenance Tools Describing Cisco Instant Messaging and Presence Describe Cisco IM and Presence Features and Architecture Clustering Describe Cisco IM and Presence Components and Communication Flows Enabling Jabber Cisco Jabber Deployment Modes Discovery 15: Deploy an On-Premise Cisco Jabber Client for Windows Configure Unity Connection Integration Overview of Cisco Unity Connection Integration SIP Integration Typical Integration Mistakes Integration Considerations Discovery 16: Configure the integration between Cisco Unity Connection and Cisco UCM Discovery 17: Configure Voicemail Users Configuring Cisco Unity Connection Call Handlers Call handler Overview System Call Handler Caller Input Operator Call Handler Goodbye Call Handler Directory Handler Interview Handler Troubleshooting Cisco Unity Connection Overview of Cisco Unity Connection Troubleshooting Options Integration Troubleshooting Tools Cisco Real-Time Monitoring Tool Discovery 18: Troubleshoot Cisco Unity Connection Additional course details: Nexus Humans Cisco Administering Collaboration Environments (CLACE) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Cisco Administering Collaboration Environments (CLACE) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 3 Days 18 CPD hours This course is intended for This course is intended for beginner to intermediate business and requirements analysts who are looking to improve their elicitation and requirements writing and documentation skills. This course is also a great fit for technical writers, product and software testers, project managers, product owners who work closely with business analysts or who perform some for of business analysis themselves. Overview Understand the role of the business analyst and core competencies for performing successfully Discuss the criticality of business analysis and requirements for successful project outcomes Understand the main professional associations and standards supporting business analysts in the industry Discuss the common problems with requirements and explore approaches to address these issues Obtain a clear understanding of the various requirements types and the significance for eliciting each type Demonstrate your ability to identify stakeholders Explore various methods for understanding and analyzing stakeholders Discuss and apply good planning practices to requirements elicitation efforts Obtain knowledge and understanding of over 15 current and commonly applied elicitation techniques Understand how to progress from elicitation to analysis to documentation Write well-formed and validated requirements Gain understanding of the best practices for writing quality requirements Learn the technical writing techniques that apply directly to writing requirements documents Discuss writing pitfalls, risks that impact requirements, and how to address them Learn best practices for communicating and collaborating with stakeholders, sharing the results of elicitation and the resulting documentation Learn approaches for validating requirements Understand the difference between validating requirements and validating the solution With elicitation serving as a major component of the requirements process, it is imperative that business analysts maintain high competency levels in elicitation practices and technique use to help organizations overcome the requirements related challenges faced on projects. Regardless whether you are a practitioner just starting off your career in business analysis or whether you have been performing the role for some years, this course will provide insight into the latest thoughts on elicitation and writing effective requirements and present a number of current techniques that are being applied on projects across industries today. Review of Foundational Concepts Definition of a business analysis Definition of business analyst BA role vs. PM role Business analysis competencies Benefits of business analysis Purpose for having a BA standard IIBA?s BABOK© Guide and PMI?s Practice Guide in Business Analysis Business analysis core concepts Discussion: Project challenges Understanding Requirements Common problems with requirements Understand the problem first Define the business need Situation statements and moving to requirements Understanding requirement types Business requirements Stakeholder/User Requirements Solution Requirements Functional Requirements Non-Functional Requirements Assumptions and Constraints Discussions: Requirement problems, business needs, and identifying non-functional requirements Discovering Stakeholders Definition of a stakeholder Stakeholder types Identifying stakeholders Performing stakeholder analysis Stakeholders and requirements Tips for identifying stakeholders Grouping stakeholders Creating a RACI model Tips for analyzing stakeholders Documenting results of stakeholder analysis Workshop: Discovering stakeholders Preparing for Requirements Elicitation Planning for elicitation Benefits of elicitation planning What do you plan? The elicitation plan Setting objectives for elicitation Determining the scope for elicitation Establishing pre-work Determining the outputs for the session The iterative nature of elicitation Elicitation roles Elicitation planning techniques Discussions: Who to involve in elicitation, planning impacts, and unplanned elicitation Workshop: Planning for elicitation Conduct Requirements Elicitation Elicitation skillset Types of elicitation techniques Using active listening in elicitation Techniques for performing elicitation Benchmarking/Market Analysis Brainstorming Business Rules Analysis Collaborative Games Concept Modeling Data Mining Data Modeling Document Analysis Focus Groups Interface Analysis Interviews Observation Process Modeling Prototyping Survey or Questionnaire Workshops Write Effective Requirements Elicitation and Analysis Requirements related issues Implications of bad requirements Elicitation and documentation Writing skillset Documenting requirements Modeling requirements Defining the project life cycle Impact of project life cycle on documentation Requirements specifications Characteristics of good requirements Guidelines for writing textual requirements Structuring a requirement Writing pitfalls Traceability Requirements attributes Risks associated to requirements Discussions: Project Life Cycle and Correcting Poorly Written Requirements Workshops: Documenting Requirements and Identify Characteristics of Good Requirements Confirm and Communicate Elicitation Requirements Business analysis communication Requirements communication Communication skills The 7 Cs Timing of communication Planning communication Importance of Collaboration Planning collaboration Documenting communication/collaboration needs Confirming elicitation results Verify requirements Characteristics of good requirements (revisited) Requirements checklist Requirements validation Signing off on requirements Discussions: Responsibility for Communication, Eliciting Communication Needs, Validation Signoff Workshops: Communicating Requirements and Obtaining Signoff Evaluate the Solution Business analyst role in solution evaluation Why solutions under perform What we are looking for in solution evaluation When does solution evaluation occur Performing solution evaluation Planning solution evaluation Metrics that might exist Evaluating long term performance Qualitative vs. quantitative measures Tools & techniques used in solution evaluation Comparing expected to actuals When solution evaluation discovers a variance Tools/techniques for analyzing variances Proposing a recommendation Communicating results of solution evaluation Discussion: Addressing Variance Wrap up and Next Steps Useful books and links on writing effective requirements BABOK© Guide Business Analysis for Practitioners: A Practice Guide Additional course details: Nexus Humans BA04 - Eliciting and Writing Effective Requirements training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the BA04 - Eliciting and Writing Effective Requirements course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Prepare for success with the Microsoft PL-900 Certification Course, covering the fundamentals of Power Platform, including Power BI, Power Apps, Power Automate, Power Virtual Agents, and related topics such as Dataverse, AI Builder, Connectors, Dynamics 365, Teams, Security, and Administration. Suitable for beginners with no prerequisites.

In this course, we look at a number of advanced Excel techniques all aimed at helping you make sense of the numbers in your business. Each section in the course contains an exercise for practice and quiz. The course is created using Excel 2019/365 for Windows.

Cleaning: Level 5 British Cleaning Certificate Training Online Taking care of the environment ! - Enrol in our Level 5 British Cleaning Certificate Course if you are passionate about maintaining a healthy and clean environment. The Level 5 British Cleaning Certificate Course covers all you need to know to advance in the cleaning industry in the United Kingdom. By enrolling in the Level 5 British Cleaning Certificate Course, you have the opportunity to significantly boost your earning potential. A major focus of the Level 5 British Cleaning Certificate Course is enhancing your competency as a person in your industry of choice and learning vital career insights in the relevant employment area. This Level 5 British Cleaning Certificate Course is jam-packed with the advice and methods you require for increasing the number of clients you take on, expanding your clientele, marketing your business online, and developing the most effective business plan. You will learn how to complete these jobs with our Level 5 British Cleaning Certificate Course. The Level 5 British Cleaning Certificate Course is intended for those who want to start a cleaning business or become professional cleaners. The Level 5 British Cleaning Certificate Course offers practical training in a variety of topics, including cleaning techniques, chemical safety, housekeeping, kitchen maintenance, and more. The Level 5 British Cleaning Certificate Course offers crucial information on marketing your cleaning services, instructing staff, and interacting with clients. Join our Level 5 British Cleaning Certificate Course to strengthen your resume and find employment swiftly! Special Offers of this Cleaning: Level 5 British Cleaning Certificate Course This Cleaning: Level 5 British Cleaning Certificate Course includes a FREE PDF Certificate. Lifetime access to this Cleaning: Level 5 British Cleaning Certificate Course Instant access to this Cleaning: Level 5 British Cleaning Certificate Course Get FREE Tutor Support to this Cleaning: Level 5 British Cleaning Certificate Course Cleaning: Level 5 British Cleaning Certificate Training Online The Cleaning: Level 5 British Cleaning Certificate is the ultimate course for anyone looking to build a career in the cleaning industry or start their own cleaning business. This Cleaning: Level 5 British Cleaning course offers hands-on training in essential cleaning procedures, chemical safety, and housekeeping skills. You’ll also gain knowledge in kitchen maintenance, making this Cleaning: Level 5 British Cleaning qualification highly versatile. Additionally, the Cleaning: Level 5 British Cleaning course teaches you how to effectively promote your services, train employees, and maintain excellent customer relations, setting you up for success in the competitive cleaning industry. Who is this course for? Cleaning: Level 5 British Cleaning Certificate Anyone seeking to begin a career in the cleaning industry should enrol in our Cleaning: Level 5 British Cleaning Certificate Course. It includes the following: Cleaning Supervisor Hotel Cleaner Office Cleaner School Cleaner Requirements Cleaning: Level 5 British Cleaning Certificate To enrol in this Level 5 British Cleaning Certificate Course, students must fulfil the following requirements. To join in our Cleaning: Level 5 British Cleaning Certificate Course, you must have a strong command of the English language. To successfully complete our Cleaning: Level 5 British Cleaning Certificate Course, you must be vivacious and self driven. To complete our Cleaning: Level 5 British Cleaning Certificate Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Cleaning: Level 5 British Cleaning Certificate Course. Career path Cleaning: Level 5 British Cleaning Certificate With a salary range of £9.00 to £12.00 per hour, this Cleaning: Level 5 British Cleaning Course will open up a wide number of job options for you. such as a housekeeper, custodian, or cleaner.

Dementia Training: Level 2 Award in Awareness of Dementia Are you eager to learn more about dementia? Our Dementia Training: Level 2 Award in Awareness of Dementia is designed to provide you with the essential knowledge and skills related to dementia. This comprehensive Dementia Training: Level 2 Award in Awareness of Dementia covers key aspects such as recognizing the signs of dementia and spreading awareness. You’ll gain insights into dementia care with a strong focus on person-centered approaches. This Dementia Training: Level 2 Award in Awareness of Dementia also helps improve communication with those affected, ensuring you make a positive impact. Enrol now and enhance your ability to support individuals with dementia! Enrol in our dementia training to improve your capacity to assist someone with dementia! Learning Outcomes of Dementia Training: Level 2 Award in Awareness of Dementia Course After completing this Dementia course, the learner will be able to: Understand the fundamentals of dementia. Understand approaches that enable individuals with dementia to experience well-being. Understand the factors that can influence communication and interaction with individuals who have dementia. Understand the factors which can affect interactions with individuals with dementia. Gain a solid understanding of the diversity of individuals with dementia. Special Offers of this Dementia Training: Level 2 Award in Awareness of Dementia Course This Dementia Training: Level 2 Award in Awareness of Dementia Course includes a FREE PDF Certificate Lifetime access to this Dementia Training: Level 2 Award in Awareness of Dementia Course Instant access to this Dementia Training: Level 2 Award in Awareness of Dementia Course Get FREE Tutor Support to this Dementia Training: Level 2 Award in Awareness of Dementia Course Certificates Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed. Dementia Training: Level 2 Award in Awareness of Dementia Our Dementia Training: Level 2 Award in Awareness of Dementia course is designed to provide a comprehensive understanding of dementia, including its signs and the importance of spreading awareness. This Dementia Training: Level 2 Award in Awareness of Dementia explains how to deliver person-centered dementia care, helping you create a lasting positive impact on the lives of those affected. You’ll also learn effective communication techniques with individuals who have dementia through this Dementia Training: Level 2 Award in Awareness of Dementia. Additionally, this Dementia Training: Level 2 Award in Awareness of Dementia highlights the diversity of dementia experiences and equips you with the skills to handle them compassionately. Who is this course for? Dementia Training: Level 2 Award in Awareness of Dementia This Dementia Training: Level 2 Award in Awareness of Dementia course is for anyone including Family members, Friends, Carers and other aspiring individuals who have an interest in working with and know about dementia. Requirements Dementia Training: Level 2 Award in Awareness of Dementia To enrol in this Level 2 Award in Awareness of Dementia Course, students must fulfil the following requirements. To join in our Level 2 Award in Awareness of Dementia Course, you must have a strong command of the English language. To successfully complete our Level 2 Award in Awareness of Dementia Course, you must be vivacious and self driven. To complete our Level 2 Award in Awareness of Dementia Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Dementia Training: Level 2 Award in Awareness of Dementia Course. Career path Dementia Training: Level 2 Award in Awareness of Dementia You have the chance to work in a social care environment as well as find employment or enhance your career with this Dementia Training: Level 2 Award in Awareness of Dementia qualification.

Level 2 Award in Support Work in Schools and Colleges Are you thinking about becoming a trained teaching assistant to help in the growth and development of students in the classroom? If so, our special course on Level 2 Award in Support Work in Schools and Colleges is ready for you to support on teaching and learning. The goals of the Level 2 Award in Support Work in Schools and Colleges programme is to enables learners to work directly with children and young people in educational settings. Through Level 2 Award in Support Work in Schools and Colleges training, you can provide essential information and insights to your students. Level 2 Award in Support Work in Schools and Colleges places a focus on the students development and wellbeing. As well as the Level 2 Award in Support Work in Schools and Colleges, discover how to help kids and teenagers build their self-worth, independence, and academic abilities. To begin your fulfilling career in education, enrol in our Level 2 Award in Support Work in Schools and Colleges course right away. Main Course: Level 2 Award in Support Work in Schools and Colleges Free Courses are including with this Level 2 Award in Support Work in Schools and Colleges Course Along with The Level 2 Award in Support Work in Schools and Colleges Course, We Offer a free School Administrator Training Course Along with The Level 2 Award in Support Work in Schools and Colleges Course, We Offer a free Level 2 Certificate in Behaviour that Challenges in Children Course Special Offers of this Level 2 Award in Support Work in Schools and Colleges Course This Level 2 Award in Support Work in Schools and Colleges Course includes a FREE PDF Certificate. Lifetime access to this Level 2 Award in Support Work in Schools and Colleges Course Instant access to this Level 2 Award in Support Work in Schools and Colleges Course Get FREE Tutor Support to this Level 2 Award in Support Work in Schools and Colleges Course Level 2 Award in Support Work in Schools and Colleges Online Upon completion of this Support Worker: Support Worker course, you will possess the specialized skill set needed to help families with all kinds of issues. Furthermore, this thorough Support Worker: Support Worker course will improve your employability and equip you with all the knowledge you need to achieve the best possible results. Enroll in Support Worker: Support Worker now to get started on your education! Who is this course for? Level 2 Award in Support Work in Schools and Colleges These occupations are appropriate for this Level 2 Award in Support Work in Schools and Colleges qualification: Existing or prospective teaching assistants People who are considering a career in education Professionals who work in educational institutions such as colleges or schools and who want to get a recognized certification in supporting teaching and learning Requirements Level 2 Award in Support Work in Schools and Colleges To enrol in this Support Work in Schools and Colleges Course, students must fulfil the following requirements. To join in our Support Work in Schools and Colleges Course, you must have a strong command of the English language. To successfully complete our Level 2 Award in Support Work in Schools and Colleges Course, you must be vivacious and self driven. To complete our Level 2 Award in Support Work in Schools and Colleges Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Support Work in Schools and Colleges Course. Career path Level 2 Award in Support Work in Schools and Colleges Learners who successfully complete the Level 2 Award in Support Work in Schools and Colleges may pursue a number of employment choices in the education industry. Listed below are a few prospective job paths: Teacher Education Professional Education Trainer Teaching Assistant Early Years Practitioner Welfare Officer Childcare Worker

Estate Agent: Estate Agent Diploma Are you a prospective candidate who is enthusiastic about bargaining, promoting, and selling? Our extensive Estate Agent Diploma course includes all the material necessary for you to succeed in this cutthroat business. Our extensive Estate Agent Diploma programme is broken into 16 courses in total. Our Estate Agent Diploma will teach you about estate agents, their business plans, and ownership. This estate agent diploma also includes descriptions of all rights, laws, and tax procedures. From Estate Agent Diploma You will become an expert in land use control, leases, and real estate investment. You will learn how to spot a good deal from this estate agent diploma. You will be able to write lucrative contracts and sell real estate with expertise once you have completed the estate agent diploma. Enrol in the Estate Agent Diploma programme to launch a successful career and solidify your extensive knowledge. This Estate Agent Diploma is the most effective way for you to gain a thorough understanding of the subject. Learning Outcomes of Estate Agent Diploma Estate Agent Diploma will help you understand the role and responsibilities of an estate agent. Identify different types of estate agents and their functions by completing the Estate Agent Diploma. Estate Agent Diploma will Develop negotiation skills for successful property transactions. Comprehend regulatory requirements and industry standards. Explore marketing strategies for property promotion with Estate Agent Diploma. The Estate Agent Diploma will help you learn about the current trends and future of the estate agency sector. Main Course: Estate Agent Diploma Free Courses are including with this Estate Agent: Estate Agent Course Along with The Estate Agent Course, We Offer a free Property Development Course Along with The Estate Agent Course, We Offer a free Residential Letting Course Along with The Estate Agent Course, We Offer a free Property Management Course Special Offers of this Estate Agent: Estate Agent Course This Estate Agent Course includes a FREE PDF Certificate. Lifetime access to this Estate Agent Course Instant access to this Estate Agent Course Get FREE Tutor Support to this Estate Agent Course Estate Agent: Estate Agent Diploma With a focus on the management side of residential lettings, this course on residential letting, property management, property development, and real estate agents seeks to give students a thorough understanding and insight into the property industry. This residential leasing, property management, property development, and estate agent course will give you a great understanding of your role through real-world examples throughout. All of the obligations and guidelines that a competent residential letting agent must maintain and adhere to are covered in the Residential Letting, Property Management, Property Development, and Real Estate Agent Course. Who is this course for? Estate Agent: Estate Agent Diploma This Estate Agent Diploma is a good investment for those looking to advance their professional abilities or keep up with the newest trends. Requirements Estate Agent: Estate Agent Diploma To enrol in this Estate Agent: Estate Agent Diploma Course, students must fulfil the following requirements. To join in our Estate Agent: Estate Agent Diploma Course, you must have a strong command of the English language. To successfully complete our Estate Agent: Estate Agent Diploma Course, you must be vivacious and self driven. To complete our Estate Agent: Estate Agent Diploma Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Estate Agent: Estate Agent Diploma Course. Career path Estate Agent: Estate Agent Diploma With this Estate Agent Diploma programme, you can pursue a variety of career opportunities, including: Property Developer Property Manager Real Estate Agent Real Estate Investor

Overview: Ensure you are fully trained and competent in Food Hygiene to handle food and deliver meals that are entirely free from contaminants. This course has been designed to train food handlers and catering staff in Food Hygiene, effectively storing and preparing food while keeping it fresh for customers. The Food Hygiene and Safety Level 2 course, sometimes known as 'Food Safety Level 2', delivers a masterclass on the essential aspects of Food Hygiene, which are crucial for hospitality or catering staff. This Food Hygiene course forms the basis of UK food legislation and ensures that customers are entitled to consume food free from any type of hazard or risk. Mastering Food Hygiene is essential for anyone involved in the preparation, handling, or serving of food. The knowledge and skills gained in this Food Hygiene course will empower you to maintain the highest standards of cleanliness and safety. With a focus on practical applications, this Food Hygiene training ensures that you are not just learning theory but are also capable of applying Food Hygiene principles in important scenarios. Enrol today to elevate your Food Hygiene capabilities and make a lasting impression in the food industry, ensuring that every meal you serve meets the highest Food Hygiene standards. By completing this Food Hygiene course, you will be well-equipped to protect public health and uphold the integrity of your establishment. Why Choose this Food Hygiene Bundle? FREE Food Hygiene CPD-accredited certificate Get a free student ID card with Food Hygiene training (£10 applicable for international delivery) Lifetime access to the Food Hygiene course materials The Food Hygiene program comes with 24/7 tutor support Get instant access to this Food Hygiene course Learn Food Hygiene training from anywhere in the world The Food Hygiene training is affordable and simple to understand The Food Hygiene training is entirely online Enroll now in Food Hygiene and Safety Level 2 to advance your career, and use the premium study materials from Apex Learning. How will I get my Food Hygiene certificate? You may have to take a quiz or a written test online during or after the Food Hygiene course. After successfully completing the Food Hygiene course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Food Hygiene and Safety Level 2. It is available to all students, of all academic backgrounds. Requirements Our Food Hygiene and Safety Level 2 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this Food Hygiene course, it can be studied in your own time at your own pace. Course Curriculum 1 sections • 10 lectures • 04:14:00 hours total •Introduction to Food Safety and the Law •Bacteria and Microbiological Hazards •Physical, Chemical and Allergenic Hazards •Food Poisoning and Control Measures •Food Spoilage and Food Storage •Personal Hygiene •HACCP and Food Premises Part 01 •HACCP and Food Premises Part-02 •Cleaning •Reopening and Adapting Your Food Business during COVID-19 Career path Completing the Food Hygiene Level 2 course can lead to a variety of career opportunities in the food industry, including roles such as: Food Safety Officer Quality Assurance Inspector Food Production Manager Catering Manager Restaurant Manager Environmental Health Officer Food Safety Consultant

Overview Show that you are committed to providing the absolute best in Customer Service with this expert training. This Customer Service for Hospitality course will coach you in Customer Service expectations and offer useful recommendations for displaying outstanding Customer Service performance. Any business is reliant on its Customer Service staff, showing consideration and attention to its clients, and you can be taught to embody this Customer Service protocol. You will learn how to pre-empt requests by Customer Service customers and to perform tasks diligently. The specific requirements for Customer Service are also covered in-depth, alongside the UK legislation that governs Customer Service events and establishments with Customer Service staff. This Customer Service course is designed to equip you with the essential Customer Service skills needed to excel in the hospitality industry. From understanding the nuances of Customer Service interactions to mastering the art of proactive Customer Service, you will be prepared to handle any Customer Service challenge that comes your way. Whether you are new to the field or looking to enhance your Customer Service expertise, this training will set you apart as a Customer Service professional. With a focus on practical applications, this Customer Service course ensures that you are not just learning theory but are also capable of applying Customer Service principles in need. Enrol today to elevate your Customer Service capabilities and make a lasting impression in the Customer Service sector. Why Choose this Customer Service Bundle? FREE Customer Service CPD-accredited certificate Get a free student ID card with Customer Service training (£10 applicable for international delivery) Lifetime access to the Customer Service course materials The Customer Service program comes with 24/7 tutor support Get instant access to this Customer Service course Learn Customer Service training from anywhere in the world The Customer Service training is affordable and simple to understand The Customer Service training is entirely online How will I get my Customer Service certificate? You may have to take a quiz or a written test online during or after the Customer Service course. After successfully completing the course, you will be eligible for the certificate. Who is this Customer Service course for? There is no experience or previous qualifications required for enrolment in this Customer Service for Hospitality. It is available to all students, of all academic backgrounds. Requirements Our Customer Service for Hospitality is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This Customer Service course has been designed to be fully compatible with tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value of your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum Module One: Who We Are and What We Do - 00:17:00 Module Two: Establishing Your Attitude - 00:12:00 Module Three: Identifying and Addressing Customer Needs - 00:12:00 Module Four: Generating Return Business - 00:14:00 Module Five: In-Person Customer Service - 00:10:00 Module Six: Giving Customer Service over the Phone - 00:12:00 Module Seven: Providing Electronic Customer Service - 00:12:00 Module Eight: Recovering Difficult Customers - 00:15:00 Module Nine: Understanding When to Escalate - 00:14:00