43520 Courses

About Course Safeguarding Children: Protecting kids in Schools & Sports Online Course Child safety and protection are of utmost importance in any society. Ensuring that children are safeguarded from harm and abuse is not just the responsibility of parents and caregivers but also of educators, sports coaches, and anyone working with children. If you are passionate about creating a safe environment for children in schools and sports settings, then our comprehensive online course on 'Protecting Children in Schools & in Sports' is perfect for you. For anyone working with children, it is crucial that the correct training is completed to ensure the safety of those in their care. Designed to equip learners with essential knowledge and practical measures, this course covers a wide range of topics related to child safeguarding and protection. Whether you already work with children and families or aspire to do so in the future, this course will provide you with the expertise needed to effectively protect children. Course Aims The primary objective of our online course is to enhance awareness and knowledge related to the safeguarding of vulnerable children, particularly in educational and sports environments. By the end of this course, you will be equipped to: Prevent harm and reduce the risk of abuse or neglect to children in your care. Safeguard children in a manner that supports their autonomy and well-being. Implement outcomes-based approaches in child protection to ensure the best possible experience for children. Raise public awareness and collaborate effectively with other professionals to protect children from harm. Enroll now to gain valuable skills and knowledge to protect children from various forms of abuse and neglect. Together, let's create a safer and more nurturing environment for our children. Start the course today and make a difference! What Will You Learn? Recognize different forms of child abuse and identify signs of abuse. Identify risk factors that make children vulnerable to abuse Identify common signs of physical, sexual, and emotional abuse and neglect in children. Identify different ways you can be an effective advocate for children Course Content Protecting Children in Schools & in Sports Protecting Children in Schools & in Sports Child Protection System in the UK Child Protection System in the UK Child Protection Plan and Legislation Updates Child Protection Plan and Legislation Updates Understanding and Responding to Child Abuse Understanding and Responding to Child Abuse The Significance of Sharing Safeguarding Information The Significance of Sharing Safeguarding Information Guidelines for Information Sharing and Reporting Guidelines for Information Sharing and Reporting Reporting Structures and Investigations Reporting Structures and Investigations Examining Child Maltreatment Examining Child Maltreatment Child Protection in Educational Systems Child Protection in Educational Systems Child Protection in Sports & Active Leisure Child Protection in Sports & Active Leisure Handling Allegations Against Staff Members Handling Allegations Against Staff Members Conclusion Conclusion A course by Xpert Learning RequirementsThis course is designed to be accessible to learners of all levels, including beginners who may not have any prior experience in the field of child safeguarding. Audience Anyone who works around Children Coaches and Sports Instructors Social Workers and Counselors Education Establishments Paediatric Nurses Educators and Teachers in Primary and Secondary Schools, SEN schools, Early Years Establishments Audience Anyone who works around Children Coaches and Sports Instructors Social Workers and Counselors Education Establishments Paediatric Nurses Educators and Teachers in Primary and Secondary Schools, SEN schools, Early Years Establishments

About Course Learn Compliance and Risk analysis with this Compliance and Risk Management Training Course to enhance your organization's operation Do you want to be confident in your ability to manage compliance and risk? Are you ready to protect your organization from the many compliance issues and risks? Compliance and Risk Management Training Course by Xpert Learning will teach you how to identify, assess and mitigate compliance issues and risks. It also helps to develop a Robust Compliance and Risk Management System. Globally, businesses continue to face challenges and risks associated with dynamic economic and market environments. This has led to the adoption of more stringent standards and regulations, which are increasingly changing how organisations manage their operations. The compliance function of an organisation has never been more important, as it now needs to proactively govern everything from internal policies to employee behaviour.Learning Outcomes Achieve enhanced Compliance Management knowledge and the ability to design a compliance risk management plan considering the regulatory risks Learn about the five basic elements of compliance. Learn how to Identify different sources of risk. Understand the foundations of Compliance Risk Management CRM in an organization and how to manage the compliance risks Improve business performance by implementing systems and structures that support effective risk management This short course teaches you the skills to create a culture of ethical compliance in your organisation. Over eight modules, you'll gain an in-depth understanding of compliance risk analysis and management that can be applied to your own context. Ensure the long-term sustainability of your business by adhering to regulations, implementing policies, and developing a strategic approach to managing compliance risk. This course is designed to help you understand the key issues of compliance and risk management. You will learn how to identify, assess and mitigate compliance issues and risks and develop a robust Compliance and Risk Management System. The course is suitable for both individuals seeking an understanding of the area, as well as professionals required to maintain, alter, and improve compliance systems within their organisations. What Will You Learn? Achieve enhanced Compliance Management knowledge and the ability to design a compliance risk management plan considering the regulatory risks Learn about the five basic elements of compliance. Learn how to Identify different sources of risk. Understand the foundations of Compliance Risk Management CRM in an organization and how the compliance risks are managed Improve business performance by implementing systems and structures that support effective risk management Course Content Introduction to Compliance and Risk Management Introduction to Compliance and Risk Management Fundamentals of Compliance and Risk Management Fundamentals of Compliance and Risk Management part 1 Fundamentals of Compliance and Risk Management part 2 Elements of Compliance Elements of Compliance Compliance Management System (CMS) Compliance Management System (CMS) Compliance and Ethics Compliance and Ethics Introduction to Risk Management Introduction to Risk Management Risk Management Process Risk Management Process The Fundamentals of Operational Risk Management Conclusion A course by Xpert Learning RequirementsWillingness to learn how companies work to manage Compliance and Risks. Basic knowledge of Risk Management, Compliance and Governance Structure will help, but not mandatory. Audience Compliance Officers Risk Managers Managers and Supervisors Business Owners and Entrepreneurs Students and Graduates Auditors and Consultants Anyone Interested in Compliance and Risk Management Audience Compliance Officers Risk Managers Managers and Supervisors Business Owners and Entrepreneurs Students and Graduates Auditors and Consultants Anyone Interested in Compliance and Risk Management

About Course Sage 50 Accounts: Master the Popular Accounting Software Learn how to use Sage 50 Accounts, one of the most popular accounting software solutions available, with this comprehensive online course. This course is designed for everyone, from beginners to experienced professionals. You will learn everything you need to know to use Sage 50 Accounts effectively, from setting up a new company to creating year-end reports. The course is taught by industry experts and covers a wide range of topics, including: Setting up and managing a company Recording transactions Payroll processing Creating reports Tax compliance You will learn through a combination of video lessons, interactive exercises, and self-paced assessments. By the end of the course, you will be able to: Use Sage 50 Accounts to manage all aspects of your accounting Create accurate and timely financial reports Comply with all relevant tax regulations Why study this course? Sage 50 Accounts is a powerful accounting software solution used by millions of businesses worldwide. Learning how to use Sage 50 Accounts can help you to save time and improve the efficiency of your accounting processes. Sage 50 Accounts is a highly sought-after skill by employers. This course is perfect for: Small business owners Bookkeepers and accountants Anyone who wants to learn a new accounting skill Enroll today and start your journey to becoming a Sage 50 Accounts expert! Course features: Taught by industry expert Comprehensive coverage of all aspects of Sage 50 Accounts Interactive exercises and self-paced assessments Requirements: For practice purposes, you should have Sage 50 Software installed on your PC. The software is not included with this course. What Will You Learn? Use Sage 50 Accounts to manage all aspects of your accounting Create accurate and timely financial reports Comply with all relevant tax regulations Course Content Getting Started Getting Started Setting up of the System Virtual Tour of Sage 50cloud Accounts Edit and Modify Default Chart of Accounts Add a Business Bank Account, Credit Card Account and Petty Cash Account Creating and Deleting Departments Customers and Suppliers Setting up Customers and Suppliers Create a Project List Entering Purchase (Supplier Invoice), Purchase Credit Note, Purchase Order.. Entering Sales Fixed Assets Fixed Asset Register Bank Payments and Receipts Bank Payments and Transfer Recording Customer Receipts and Supplier Payments Adding Recurring Items Petty Cash Petty Cash Account Bank Reconciliation with Bank Feed Bank Reconciliation - Current Account Bank Reconciliation - Petty Cash and Credit Card Aged Reports Aged Reports Payroll Journals Payroll Posting and Payroll Journal Vat Return (Making Tax Digital) Vat Return Opening balances on Sage 50 Cloud Accounts Opening Balances on Sage 50 Year End Journals Year End Journals Cash Flow, Budgets and Accountant's Report Cash Flow, Budgets and Accountant's Reports Apps and Add-ons Apps and Add-ons Correction of Error, Backup and Restore Correction of Error, Back Up and Restore Course Book Coursebook for Sage 50 Cloud Accounts (V.29) - 2023 A course by Ujjwala D'Souza MAAT, Sage/Xero/Quickbooks Trainer/Advisor RequirementsFor practice purposes, you should have Sage 50 Software installed on your PC. The software is not included with this course. Audience Small business owners Bookkeepers and accountants Anyone who wants to learn a new accounting skill Audience Small business owners Bookkeepers and accountants Anyone who wants to learn a new accounting skill

About Course Inventory Management Course to optimize your Purchasing, Logistics, EOQ and Safety Stock What Is Inventory Management? Inventory management refers to the process of ordering, storing, using, and selling a company's inventory. This includes the management of raw materials, components, and finished products, as well as warehousing and processing of such items. There are different types of inventory management, each with its pros and cons, depending on a company's needs.What is Discussed in the course Welcome to our comprehensive online course on Inventory Management. This step a crucial cog in the wheel of any company's supply chain process. This course provides a deep dive into the multifaceted aspects of inventory management and control. Initially, you will learn about various factors that shape inventory management. Afterwards, you will explore an array of tools and techniques to optimize costs. Finally, you will gain insight into forecasting and planning strategies. You will explore modern inventory systems and technologies, learning the differences between centralized and decentralized control of inventory. As we delve deeper, you'll encounter warehouse management, layout optimization, and warehouse management systems to further enhance your understanding of the supply chain. This course concludes with a comprehensive look at supply chain management, incorporating all the knowledge you've gained throughout.Learning Outcomes Have a full understanding of the role and key objectives of the Inventory Manager Be able to categorise Stock Keeping Units (SKUs) / parts effectively to prioritise their activity Recognise that suppliers and supplier relationships are critical to success and to understand what they require from suppliers to optimise their position Gain a total overview of Inventory Management for your Manufacturing or Service business The goal of this course is to arm you with the knowledge and tools needed to optimize your inventory performance. This course will equip inventory and warehouse managers, and anyone involved in the supply chain process, with the skills necessary to control the flow of goods effectively and efficiently in their organization. Take your first step towards mastering inventory management and join us on this journey. Throughout this course, you will explore the factors that influence inventory management within your organization. You will gain a deep understanding of various inventory management tools and techniques aimed at minimizing costs and achieving service levels aligned with your organization's mission, vision, and goals.Supply Chain Professionals: Elevate Your Inventory Management Game Starting with an analysis of historical demand, you will learn to distinguish between independent and dependent demand for goods or services. Leveraging this analysis, you will forecast both independent and dependent demand for inventory items, enabling you to calculate the optimal inventory level that minimizes overall inventory costs while establishing reorder points to meet desired service levels. In addition to forecasting and planning, this course covers other vital aspects of inventory management. You will explore inventory systems and technologies, warehouse management and layout optimization, just-in-time management, and warehouse management systems. Furthermore, you will gain insights into supply chain management and the challenges associated with inventory control. Whether you are a warehouse manager, stockroom manager, or involved in supply chain management, this course provides a comprehensive understanding of inventory management principles and practices. Join us to enhance your knowledge, streamline operations, and achieve high stock availability while minimizing stock value. Enroll now and embark on your journey to become an effective inventory manager! What Will You Learn? Have a full understanding of the role and key objectives of the Inventory Manager Be able to categorise Stock Keeping Units (SKUs) / parts effectively to prioritise their activity Recognise that suppliers and supplier relationships are critical to success and to understand what they require from suppliers to optimise their position Gain a total overview of Inventory Management for your Manufacturing or Service business Course Content Introduction to Inventory Management Introduction to Inventory Management Types of Inventory System Types of Inventory System Inventory Forecasting & Cost Inventory Forecasting & Cost Inventory Valuation Inventory Reorder Points and Safety Stock Inventory Reorder Points and Safety Stock Inventory Planning & Managing Inventory Planning & Managing Just-in-time Management Just-in-time Management Inventory Systems and Technologies Inventory Systems and Technologies Warehouse Management and Layout Optimization Warehouse Management and Layout Optimization Warehouse Management System Warehouse Management System Supply Chain Management and Vendor Relations Supply Chain Management Vendor Relations Conclusion Career Development: Job Searching, Resume/CV, Cover Letters A course by Xpert Learning RequirementsBasic understanding of business operations and supply chain concepts Audience Anyone involved in Supply Chain, Inventory Management and finance who has an interest in the management and movement of stock, categorisation of products / Stock Keeping Units (SKUs) and ensuring optimum availability (Service Levels) whilst minimisng stock levels. Supply Chain Managers Audience Anyone involved in Supply Chain, Inventory Management and finance who has an interest in the management and movement of stock, categorisation of products / Stock Keeping Units (SKUs) and ensuring optimum availability (Service Levels) whilst minimisng stock levels. Supply Chain Managers

About Course Building Web Applications with Django and PostgreSQL: Master the Complete Stack Learn to build modern and robust web applications with one of the most popular and powerful tech stacks: Django and PostgreSQL. In this comprehensive course, you will learn: The fundamentals of Django, including setting up a development environment, creating models, views, and templates, and handling user authentication and authorization. How to work with Django's built-in admin interface and form files. Advanced topics, such as working with Django's ORM (Object-Relational Mapping) to interact with the PostgreSQL database, handling form submissions, and integrating third-party libraries. Best practices for structuring Django projects, handling user sessions, and securing your web applications against common web vulnerabilities. You will also gain hands-on experience in using PostgreSQL as your database backend, including: Designing database schemas Performing CRUD (Create, Read, Update, Delete) operations Optimizing database performance Throughout the course, you will work on practical projects that will allow you to apply the concepts you've learned and build real-world web applications. By the end of this course, you will be able to: Create dynamic and interactive web applications with Django and PostgreSQL. Build secure, scalable, and maintainable web applications. Become a skilled and proficient web developer. This course is perfect for: Beginners who want to learn how to build web applications from scratch. Experienced web developers who want to learn how to use Django and PostgreSQL. Anyone who wants to learn how to build modern and robust web applications. Enroll today and start your journey to becoming a Django and PostgreSQL expert! Bonus: Get access to the instructor's personal collection of Django and PostgreSQL resources. Why learn Django and PostgreSQL? Django and PostgreSQL are two of the most popular and powerful technologies for building web applications. Django is a popular web framework written in Python that allows developers to build robust and scalable web applications quickly and efficiently. PostgreSQL is a powerful open-source relational database management system known for its reliability and performance. Learning Django and PostgreSQL will give you a significant advantage in the job market and allow you to build more complex and sophisticated web applications. Here are some of the benefits of learning Django and PostgreSQL: Django is a popular web framework with a large and active community. This means that there is a wealth of resources available to help you learn Django and get help when you need it. Django is a powerful and versatile web framework that can be used to build a wide variety of web applications, from simple websites to complex e-commerce platforms. PostgreSQL is a powerful and reliable database management system that is known for its performance and scalability. PostgreSQL is also an open-source database, which means that it is free to use and distribute. So what are you waiting for? Enroll in this course today and start your journey to becoming a Django and PostgreSQL expert! What Will You Learn? Comprehensive coverage of Django web framework and PostgreSQL database Practical projects to apply concepts learned Hands-on experience with PostgreSQL as a database backend Best practices for structuring Django projects and securing web applications In-depth understanding of Django's ORM for database interactions Integration of third-party libraries and Import Real-world examples and use cases Course Content Getting Started Introduction Getting started on Windows, MacOS, and Linux How to Ask Great Questions FAQs Setting Up a Python Development Installing Python Installing PyCharm IDE for Development Creating the first Python Project Write and Run Hello World Program Command Line Basics Installation and Access Pip Command Django Setting Up the Project Introduction to Web Framework and Django Installing Django and Setting Up a Project Understanding Django Architecture and Structured Creating a Simple Django App Building a Django App with PostgreSQL Introduction to PostgreSQL and its Advantages for Web Applications Installing PostgreSQL and Setting Up a Database pgAdmin Secure Login and Create Database Connection Django to PostgreSQL Creating a Basic HTTP View Method Request URL Pattern on App Include Apps to Project URLs Installing the Psycopg2 Module for DB Connection Django Models and ORM (Object Relational Mapping) Defining Models and Creating Database Tables Using Djangos Built-in ORM to Interact with the Database Migration to Create DB Tables Assessment Test Solution for an Assessment Test Working with Admin Module Creating Superuser as Admin Authentication and Authorization User Access Permissions Registering User Models to the Admin Dashboard Creating Data Using CRUD Functionality View Data on the PostgreSQL Database Table Django Views and Templates Understanding the MVC - MVT Creating Views and Handling HTTP Requests and Rendering Templates Creating a Template with HTML Page Building Dynamic Form and Handling Django Form Design Creating Bootstrap Template Applying Bootstrap to Django Form Creating Stunning Product Card items Django Project: Registration form - Real world Creating Model Creating Forms Creating Views Applying ORM - Migrations Creating My Form Template Adding URLs Creating Success_View Template Project URLs Update and Adding Installed Apps Run Project and Submit Data to Database Django Reports Creating Report_View Method Creating Report_Template Update URLs Pattern Run Project and Test Reports Course Resources Course Resources A course by Sekhar Metla IT Industry Expert Material Includes Download Resources and Reference Project Source Code Django to PostgreSQL database connection Project Settings file RequirementsBasic knowledge of Python programmingUnderstanding of relational databases and SQL - optionalFamiliarity with web development concepts (HTML, CSS, and JavaScript) - optional Audience Beginners Python Django developers curious about web application development Web developers who want to learn how to build web applications using Django and PostgreSQL Python developers who want to expand their skillset to web development Students or professionals looking to enhance their web development skills with Django and PostgreSQL. Requirements Basic knowledge of Python programming Understanding of relational databases and SQL - optional Familiarity with web development concepts (HTML, CSS, and JavaScript) - optional

Duration 3 Days 18 CPD hours This course is intended for This course is designed for the following roles: System administrators Technical solutions architects Systems integrators Channel partners Value-added resellers Customer sales engineers DevOps engineers Sales engineers Systems engineers Technical solutions architects Overview This course will help you: Use SaaS or on-prem version of Cisco Intersight to enable IT organizations to analyze, simplify, and automate their environments in more advanced ways than the prior generations of tools Gain hands-on experience using Cisco Intersight Understand the X-Series, B-Series, and C-Series product line similarities and differences Describe Cisco Intersight and how it can be used to manage UCS and Cisco Hyperflex Understand the process for upgrading firmware with Cisco Intersight Administering server profiles, pools, and policies with Cisco Intersight Describe how to get started with Cisco Intersight programmability Cisco Intersight Overview (DCISO) v1.0 is a 3-day instructor led course that builds your experience with the administration of Cisco Unified Computing System (UCS) X-Series servers, including using Cisco Intersight for UCS management. This course covers architecture, configuration, and operation of Cisco Intersight©, and is designed to serve the needs of engineers seeking to understand the capabilities of Cisco Intersight for managing data centers from a single management platform. Course Outline Describing Cisco UCS Management in Cisco Intersight Describing the Cisco UCS Platform Describing Cisco Intersight Workloads Describing Automation Options Using Cisco Intersight

Duration 3 Days 18 CPD hours This course is intended for Before taking this course delegates should already be familiar with basic analytics techniques, comfortable with basic data manipulation tools such as spreadsheets and databases and already familiar with at least one programming language Overview This course teaches delegates who are already familiar with analytics techniques and at least one programming language how to effectively use the programming language for three tasks: data manipulation and preparation, statistical analysis and advanced analytics (including predictive modelling and segmentation). Mastery of these techniques will allow delegates to immediately add value in their work place by extracting valuable insight from company data to allow better, data-driven decisions. Outcomes: After completing the course, delegates will be capable of writing production-ready R code to perform advanced analytics tasks enabling their organisations make better, data-driven decisions. Becoming a world class data analytics practitioner requires mastery of the most sophisticated data analytics tools. These programming languages are some of the most powerful and flexible tools in the data analytics toolkit. Topic 1 Intro to our chosen language Topic 2 Basic programming conventions Topic 3 Data structures Topic 4 Accessing data Topic 5 Descriptive statistics Topic 6 Data visualisation Topic 7 Statistical analysis Topic 8 Advanced data manipulation Topic 9 Advanced analytics ? predictive modelling Topic 10 Advanced analytics ? segmentation

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Our teams are increasingly built from colleagues from around the world, each of whom has their own unique culture and communication style. We can help you embrace, enjoy and harness the diversity in teams for incredible outcomes! This course includes: The impact on the team of language and cultural differences Communication techniques for an effective global team The importance of clarity and commitment The difference in planning and scheduling across cultures Different perceptions of power and leadership Leveraging the diversity in your team

This workshop will help you create, develop and close business opportunities using a consultative approach and a value-based (not price-led) proposition. Value-based selling means working the way your customer wants to buy, not how you want to sell. It also means: In a transactional sale the customer knows the answer without help from a salesperson (or cannot see why they should choose you), or is prepared to stay with what they have. Customer decision criteria are price and convenience and customers resent time spent with (new) salespeople, mainly because the salesperson adds little or nothing to what the customer already has and just wastes time. In a consultative or value-based sale, by contrast, the customer doesn't know the answer already. The salesperson must take the role of an advisor, not just a 'product promoter'. Customers demand expertise, advice and customisation during the sales process. Often customers insist on multiple meetings with salespeople and others to develop advantages that you can bring and reduce the perceived risk of changing. In this way the salesperson often adds more value than the product or service alone. This very practical workshop will help you use proven strategies and tactics to build, manage and successfully close sustainable business opportunities using a consultative approach and a value-based (not price-led) proposition. This includes: Increased impact of your new sales conversations, presentations and proposals - leading to faster decisions and increased conversion Greater confidence, consistency and professionalism throughout the business development process Enhanced sales questioning skills and techniques, leading to better, faster and more accurate development of customer needs, problems, value and expectations Improve your people, communication, influence and persuasion skills when approaching, consulting or presenting your services and solutions How to build value at all points in the customer's buying process through your knowledge, skills and structured approach Proven ways to gain additional business and referrals from existing customers and contacts, through direct approach and lead generation Being better able differentiate your firm, your solutions, track-record and expertise clearly and accurately with tailored value statements for each stage and for each opportunity Overcome and avoid price-based objections, buying criteria and negotiation 1 Introduction and key principles of value-based selling Introduction and review of pre-course questionnaires - KPIs, personal learning objectives and key principles The main principles of value-based selling and how they benefit you and the customer How value-based selling differs from 'transactional' or 'price-based' selling The stages of the customer's buying cycle - how to identify and work through strategies for each stage The concept of structured and set-piece selling and proposing Presentation by participants: Personal sales improvement goals 2 Value-based selling strategies and skills What is value? How can one move away from a price-led agenda? How to survive and resist price pressure - six techniques A review of key competencies and skills needed for a value-based approach Strategies, case studies and examples with discussion and review Defining your initial value proposition and comparative advantage How best to established the right level of trust, rapport and credibility Planning and practice session: Strategy - mapping a value-based sales process. 3 Connecting skills Research before the meeting and the first few minutes - ways to gain instant rapport and setting the foundation for a successful outcome in a first sales call How to structure an effective first time sales call or meeting - the subtle differences that are important to master How best to differentiate your solutions and build credibility and enthusiasm early or at the start of the buying process Overcoming initial buying resistance and relaxing the prospect; gaining rapport, opening the meeting: PBC (purpose-benefit-check) and gaining agreement to proceed Planning and practice session: Connecting - first meeting with a new contact 4 Consulting - building, developing and influencing client needs Understanding the power of high-impact and third-level questions to influence people based around specific needs and solutions The importance of body language and other personal communication dynamics when asking questions; empathic listening, run-on questions, drawing out skills, summarising, etc Creating a 'disturb' approach to creating needs and opportunities and positioning your solutions Using proven advanced sales questioning techniques with greater skill: Outcome, SPIN and qualification questions 'Decision-making criteria' - tools to help you develop the relevant criteria with the customer and in doing so progress your sales opportunities more effectively Planning and practice session: Questioning skills 5 Convincing - presentation and persuading skills practice Substance and style - selecting the right tone and content to engage and enthuse your prospect Compelling benefits and reducing perceived risk - key messages to deliver Helping the customer choose your proposition - by being convincing, compelling and credible when you present Professional and effective presentation skills - with personal coaching and practice sessions The keys of influence and persuasion and the keys to convincing a new customer to choose you for the first time Planning and practice session: Role-play in presenting your solution 6 Commitment Knowing when and how to close for commitment to the next stage in your sales process, plus ways to ask for commitment professionally and effectively How to isolate, prioritise and answer objections and concerns more openly and accurately, using a consultative not a confrontational approach Deal more effectively and profitably with price objections and reduce buyer's remorse (which can lead to an 'I want to think about it' reaction and cause delay and inertia) Key negotiation skills around the closing process - getting to 'yes' Planning and practice session: Role-play in closing and negotiation skills 7 Assessed role-play - Final practice session Live role-plays There is an option for external participants to be brought in to the live training workshop to take-part in the final assessed role-play or assist with other sessions run during the course. Performance assessment - 'Dragon's Pitch' The final afternoon of the course is an assessed role-play using a prepared scenario and external 'CEO'. The assessment criteria will be agreed prior to the workshop. 8 Workshop summary and close Personal action plan and learning summary