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889 Courses

Business Management

4.7(160)

By Janets

Register on the Business Management today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get an e-certificate as proof of your course completion. The Business Management is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Business Management Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Business Management, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Module 01: Introduction to Business Management Introduction to Business Management 00:25:00 Module 02: Operations Management Operations Management 00:24:00 Module 03: Introduction to Business Analysis Introduction to Business Analysis 00:14:00 Module 04: Strategic Analysis and Product Scope Strategic Analysis and Product Scope 00:28:00 Module 05: Project Management Project Management 00:19:00 Module 06: Business Development and Succession Planning Business Development and Succession Planning 00:24:00 Module 07- Business Process Management Business Process Management 00:28:00 Module 08: Planning & Forecasting Operations Planning & Forecasting Operations 00:21:00 Module 09: Performance Management Performance Management 00:18:00 Module 10: Management of Cash and Credit Management of Cash and Credit 00:19:00 Module 11: Managing Risk and Recovery Managing Risk and Recovery 00:26:00 Module 12: Quality Management Quality Management 00:21:00 Module 13: Communication Skills Communication Skills 00:25:00 Module 14: Business Environment Business Environment 00:16:00 Module 15: Organisational Skills Organisational Skills 01:16:00 Module 16: Negotiation Techniques Negotiation Techniques 00:16:00 Module 17: Human Resource Management Human Resource Management 00:19:00 Module 18: Motivation and Counselling Motivation and Counselling 00:19:00 Module 19: Customer Service Customer Service 00:16:00 Module 20: Time Management Time Management 00:40:00 Module 21: Conflict Management Conflict Management 00:14:00 Assignment Assignment - Business Management 00:00:00 Recommended Materials Workbook - Business Management 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Business Management
Delivered Online On Demand8 hours 28 minutes
£25

Professional Certificate in Leadership Practices In An Organisational Context in London 2024

4.9(261)

By Metropolitan School of Business & Management UK

Professional Certificate in Leadership Practices In An Organisational Context critically explores the leadership function and its impact on an organisation. The learner will be able to appreciate important concepts and considerations concerning leadership practice in an organisation. After the successful completion of this lecture, you will be able to understand the following: Styles of management and leadership. Influence of leadership on an organisation. Impact of leadership style on strategic decisions. The situation led adaptation of management and leadership styles. Leadership at different business stages. This course provides a fundamental understanding of the role of leadership practice in an organization. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Leadership Practices In An Organisational Context Self-paced pre-recorded learning content on this topic. QUIZ: Leadership Practices In An Organisational Context Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course.The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and gets updated on current ideas in their respective field. We recommend this certificate for the following audience. CEO, Director, Manager, Supervisor Strategy Specialist Human Resource Manager Training Manager Talent Manager People Development Specialist Learning and Development Manager Average Completion Time 2 Weeks Accreditation 1 CPD Hour Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Professional Certificate in Leadership Practices In An Organisational Context in London 2024
Delivered Online On Demand14 days
£27

Travel Sales Executive

4.7(160)

By Janets

Over 200 million people work in the tourism and travel industry worldwide. The Travel Sales Executive is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in developing skills and knowledge to maximize career opportunities in this rapidly growing industry. This course provides a wealth of knowledge in identifying travellers' needs and helps you to develop communication skills. Travel Sales Executive increase their service value when they provide the right support service to their customers and maintain a good relationship with them.  This comprehensive Travel Sales Executive covers everything you need to know from tourism products and services to transportation and crisis management. This course consists of several modules that take only 4 hours to complete and accompanied by helpful illustrations and how-to instructions to get you well equipped with skills regarding this field. Learning Outcomes Learn about tourism products and services Understand the tour operating and retailing system You'll also get a broad knowledge about marketing in travel and tourism Develop your communication skills Learn about customer service and customer relationship management (CRM) Get a proper knowledge of crisis and visitor attraction management Also, learn about transport management procedure and public awareness campaigns Course Design This Travel Sales Executive is delivered through our online learning platform, accessible through any internet-connected device. No formal deadlines or teaching schedules are included, that aids a flexible study plan.  We broke down the course into several manageable modules which we believe will assist you to grasp each concept more efficiently - from the fundamentals to the most advanced aspects of the course. The experts will teach you through a combination of Online study materials Mock exams Multiple-choice assessment Who is this course for This is one of the best travel agent courses online and suitable for anyone who wants to gain extensive knowledge, potential experience, and professional skills in the related field. Industry experts designed this course, so you don't have to worry about the quality. Why Choose this Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full tutor support on weekdays Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. A print copy by post is also available at an additional cost of £9.99 and a PDF Certificate at £4.99. Why study this course Our Travel Sales Executive course will help you to learn everything that is needed regarding this field. This is an excellent opportunity for anyone from any academic backgrounds to learn more and advance their learning, launch a new career or reinvigorate an existing one. Requirements This course is open to all, with no formal entry requirements. All you need is a passion for learning, a good understanding of the English language, numeracy and IT, and to be over the age of 16. Career Path Training offered by this outstanding course could potentially benefit a range of roles, but would particularly enhance careers in- Travel Agent Travel Consultant Customer Relationship Management (CRM) Customer Service Provider Other related professional roles Course Content Module 1: Introduction to Travel and Tourism Introduction to Travel and Tourism 00:13:00 Module 2: Tourism Products and Services Tourism Products and Services 00:13:00 Module 3: Tour Operating and Travel Retailing Tour Operating and Travel Retailing 00:13:00 Module 4: Marketing in Travel and Tourism Marketing in Travel and Tourism 00:11:00 Module 5: Developing Communication Skills Developing Communication Skills 00:13:00 Module 6: Customer Service and Satisfaction Customer Service and Satisfaction 00:10:00 Module 7: Customer Relationship Management (CRM) Customer Relationship Management (CRM) 00:16:00 Module 8: Human Resource Management in Travel Industry Human Resource Management in Travel Industry 00:15:00 Module 9: Crisis and Visitor Attraction Management Crisis and Visitor Attraction Management 00:20:00 Module 10: Transport Management Procedure Transport Management Procedure 00:15:00 Module 11: Sustainable Tourism Sustainable Tourism 00:09:00 Module 12: Public Awareness Campaigns Public Awareness Campaigns 00:11:00 Module 13: Brexit and Its Impact on Tourism Industry Brexit and Its Impact on the Tourism Industry 00:26:00 Mock Exam Mock Exam - Travel Sales Executive 00:20:00 Final Exam Final Exam - Travel Sales Executive 00:20:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Travel Sales Executive
Delivered Online On Demand3 hours 45 minutes
£25

Travel Specialist

4.7(160)

By Janets

Over 200 million people work in the tourism and travel industry worldwide. The Travel Specialist is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in developing skills and knowledge to maximize career opportunities in this rapidly growing industry. This course provides a wealth of knowledge in identifying travellers' needs and helps you to develop communication skills. Travel Specialist increase their service value when they provide the right support service to their customers and maintain a good relationship with them.  This comprehensive Travel Specialist covers everything you need to know from tourism products and services to transportation and crisis management. This course consists of several modules that take only 4 hours to complete and accompanied by helpful illustrations and how-to instructions to get you well equipped with skills regarding this field. Learning Outcomes Learn about tourism products and services Understand the tour operating and retailing system You'll also get a broad knowledge about marketing in travel and tourism Develop your communication skills Learn about customer service and customer relationship management (CRM) Get a proper knowledge of crisis and visitor attraction management Also, learn about transport management procedure and public awareness campaigns Course Design This Travel Specialist is delivered through our online learning platform, accessible through any internet-connected device. No formal deadlines or teaching schedules are included, that aids a flexible study plan.  We broke down the course into several manageable modules which we believe will assist you to grasp each concept more efficiently - from the fundamentals to the most advanced aspects of the course. The experts will teach you through a combination of Online study materials Mock exams Multiple-choice assessment Who is this course for This is one of the best travel agent courses online and suitable for anyone who wants to gain extensive knowledge, potential experience, and professional skills in the related field. Industry experts designed this course, so you don't have to worry about the quality. Why Choose this Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full tutor support on weekdays Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. A print copy by post is also available at an additional cost of £9.99 and a PDF Certificate at £4.99. Why study this course Our Travel Specialist course will help you to learn everything that is needed regarding this field. This is an excellent opportunity for anyone from any academic backgrounds to learn more and advance their learning, launch a new career or reinvigorate an existing one. Requirements This course is open to all, with no formal entry requirements. All you need is a passion for learning, a good understanding of the English language, numeracy and IT, and to be over the age of 16. Career Path Training offered by this outstanding course could potentially benefit a range of roles, but would particularly enhance careers in- Travel Agent Travel Consultant Customer Relationship Management (CRM) Customer Service Provider Other related professional roles Course Content Module 1: Introduction to Travel and Tourism Introduction to Travel and Tourism 00:13:00 Module 2: Tourism Products and Services Tourism Products and Services 00:13:00 Module 3: Tour Operating and Travel Retailing Tour Operating and Travel Retailing 00:13:00 Module 4: Marketing in Travel and Tourism Marketing in Travel and Tourism 00:11:00 Module 5: Developing Communication Skills Developing Communication Skills 00:13:00 Module 6: Customer Service and Satisfaction Customer Service and Satisfaction 00:10:00 Module 7: Customer Relationship Management (CRM) Customer Relationship Management (CRM) 00:16:00 Module 8: Human Resource Management in Travel Industry Human Resource Management in Travel Industry 00:15:00 Module 9: Crisis and Visitor Attraction Management Crisis and Visitor Attraction Management 00:20:00 Module 10: Transport Management Procedure Transport Management Procedure 00:15:00 Module 11: Sustainable Tourism Sustainable Tourism 00:09:00 Module 12: Public Awareness Campaigns Public Awareness Campaigns 00:11:00 Module 13: Brexit and Its Impact on Tourism Industry Brexit and Its Impact on the Tourism Industry 00:26:00 Mock Exam Mock Exam - Travel Specialist 00:20:00 Final Exam Final Exam - Travel Specialist 00:20:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Travel Specialist
Delivered Online On Demand3 hours 45 minutes
£25

Business Travel Advisor

4.7(160)

By Janets

Over 200 million people work in the tourism and travel industry worldwide. The Business Travel Advisor is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in developing skills and knowledge to maximize career opportunities in this rapidly growing industry. This course provides a wealth of knowledge in identifying travellers' needs and helps you to develop communication skills. Business Travel Advisor increase their service value when they provide the right support service to their customers and maintain a good relationship with them.  This comprehensive Business Travel Advisor covers everything you need to know from tourism products and services to transportation and crisis management. This course consists of several modules that take only 4 hours to complete and accompanied by helpful illustrations and how-to instructions to get you well equipped with skills regarding this field. Learning Outcomes Learn about tourism products and services Understand the tour operating and retailing system You'll also get a broad knowledge about marketing in travel and tourism Develop your communication skills Learn about customer service and customer relationship management (CRM) Get a proper knowledge of crisis and visitor attraction management Also, learn about transport management procedure and public awareness campaigns Course Design This Business Travel Advisor course is delivered through our online learning platform, accessible through any internet-connected device. No formal deadlines or teaching schedules are included, that aids a flexible study plan.  We broke down the course into several manageable modules which we believe will assist you to grasp each concept more efficiently - from the fundamentals to the most advanced aspects of the course. The experts will teach you through a combination of Online study materials Mock exams Multiple-choice assessment Who is this course for This is one of the best travel agent courses online and suitable for anyone who wants to gain extensive knowledge, potential experience, and professional skills in the related field. Industry experts designed this course, so you don't have to worry about the quality. Why Choose this Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full tutor support on weekdays Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. A print copy by post is also available at an additional cost of £9.99 and a PDF Certificate at £4.99. Why study this course Our Business Travel Advisor course will help you to learn everything that is needed regarding this field. This is an excellent opportunity for anyone from any academic backgrounds to learn more and advance their learning, launch a new career or reinvigorate an existing one. Requirements This course is open to all, with no formal entry requirements. All you need is a passion for learning, a good understanding of the English language, numeracy and IT, and to be over the age of 16. Career Path Training offered by this outstanding course could potentially benefit a range of roles, but would particularly enhance careers in- Travel Agent Travel Consultant Customer Relationship Management (CRM) Customer Service Provider Other related professional roles Course Content Module 1: Introduction to Travel and Tourism Introduction to Travel and Tourism 00:13:00 Module 2: Tourism Products and Services Tourism Products and Services 00:13:00 Module 3: Tour Operating and Travel Retailing Tour Operating and Travel Retailing 00:13:00 Module 4: Marketing in Travel and Tourism Marketing in Travel and Tourism 00:11:00 Module 5: Developing Communication Skills Developing Communication Skills 00:13:00 Module 6: Customer Service and Satisfaction Customer Service and Satisfaction 00:10:00 Module 7: Customer Relationship Management (CRM) Customer Relationship Management (CRM) 00:16:00 Module 8: Human Resource Management in Travel Industry Human Resource Management in Travel Industry 00:15:00 Module 9: Crisis and Visitor Attraction Management Crisis and Visitor Attraction Management 00:20:00 Module 10: Transport Management Procedure Transport Management Procedure 00:15:00 Module 11: Sustainable Tourism Sustainable Tourism 00:09:00 Module 12: Public Awareness Campaigns Public Awareness Campaigns 00:11:00 Module 13: Brexit and Its Impact on Tourism Industry Brexit and Its Impact on the Tourism Industry 00:26:00 Mock Exam Mock Exam - Business Travel Advisor 00:20:00 Final Exam Final Exam - Business Travel Advisor 00:20:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Business Travel Advisor
Delivered Online On Demand3 hours 45 minutes
£25

Travel and Tourism Officer

4.7(160)

By Janets

Over 200 million people work in the tourism and travel industry worldwide. The Travel and Tourism Officer is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in developing skills and knowledge to maximize career opportunities in this rapidly growing industry. This course provides a wealth of knowledge in identifying travellers' needs and helps you to develop communication skills. Travel and Tourism Officer increase their service value when they provide the right support service to their customers and maintain a good relationship with them.  This comprehensive Travel and Tourism Officer covers everything you need to know from tourism products and services to transportation and crisis management. This course consists of several modules that take only 4 hours to complete and accompanied by helpful illustrations and how-to instructions to get you well equipped with skills regarding this field. Learning Outcomes Learn about tourism products and services Understand the tour operating and retailing system You'll also get a broad knowledge about marketing in travel and tourism Develop your communication skills Learn about customer service and customer relationship management (CRM) Get a proper knowledge of crisis and visitor attraction management Also, learn about transport management procedure and public awareness campaigns Course Design This Travel and Tourism Officer course is delivered through our online learning platform, accessible through any internet-connected device. No formal deadlines or teaching schedules are included, that aids a flexible study plan.  We broke down the course into several manageable modules which we believe will assist you to grasp each concept more efficiently - from the fundamentals to the most advanced aspects of the course. The experts will teach you through a combination of Online study materials Mock exams Multiple-choice assessment Who is this course for This is one of the best travel agent courses online and suitable for anyone who wants to gain extensive knowledge, potential experience, and professional skills in the related field. Industry experts designed this course, so you don't have to worry about the quality. Why Choose this Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full tutor support on weekdays Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. A print copy by post is also available at an additional cost of £9.99 and a PDF Certificate at £4.99. Why study this course Our Travel and Tourism Officer course will help you to learn everything that is needed regarding this field. This is an excellent opportunity for anyone from any academic backgrounds to learn more and advance their learning, launch a new career or reinvigorate an existing one. Requirements This course is open to all, with no formal entry requirements. All you need is a passion for learning, a good understanding of the English language, numeracy and IT, and to be over the age of 16. Career Path Training offered by this outstanding course could potentially benefit a range of roles, but would particularly enhance careers in- Travel Agent Travel Consultant Customer Relationship Management (CRM) Customer Service Provider Other related professional roles Course Content Module 1: Introduction to Travel and Tourism Introduction to Travel and Tourism 00:13:00 Module 2: Tourism Products and Services Tourism Products and Services 00:13:00 Module 3: Tour Operating and Travel Retailing Tour Operating and Travel Retailing 00:13:00 Module 4: Marketing in Travel and Tourism Marketing in Travel and Tourism 00:11:00 Module 5: Developing Communication Skills Developing Communication Skills 00:13:00 Module 6: Customer Service and Satisfaction Customer Service and Satisfaction 00:10:00 Module 7: Customer Relationship Management (CRM) Customer Relationship Management (CRM) 00:16:00 Module 8: Human Resource Management in Travel Industry Human Resource Management in Travel Industry 00:15:00 Module 9: Crisis and Visitor Attraction Management Crisis and Visitor Attraction Management 00:20:00 Module 10: Transport Management Procedure Transport Management Procedure 00:15:00 Module 11: Sustainable Tourism Sustainable Tourism 00:09:00 Module 12: Public Awareness Campaigns Public Awareness Campaigns 00:11:00 Module 13: Brexit and Its Impact on Tourism Industry Brexit and Its Impact on the Tourism Industry 00:26:00 Mock Exam Mock Exam - Travel and Tourism Officer 00:20:00 Final Exam Final Exam - Travel and Tourism Officer 00:20:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Travel and Tourism Officer
Delivered Online On Demand3 hours 45 minutes
£25

Travel Arranger

4.7(160)

By Janets

Over 200 million people work in the tourism and travel industry worldwide. The Travel Arranger is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in developing skills and knowledge to maximize career opportunities in this rapidly growing industry. This course provides a wealth of knowledge in identifying travellers' needs and helps you to develop communication skills. Travel Arranger increase their service value when they provide the right support service to their customers and maintain a good relationship with them.  This comprehensive Travel Arranger covers everything you need to know from tourism products and services to transportation and crisis management. This course consists of several modules that take only 4 hours to complete and accompanied by helpful illustrations and how-to instructions to get you well equipped with skills regarding this field. Learning Outcomes Learn about tourism products and services Understand the tour operating and retailing system You'll also get a broad knowledge about marketing in travel and tourism Develop your communication skills Learn about customer service and customer relationship management (CRM) Get a proper knowledge of crisis and visitor attraction management Also, learn about transport management procedure and public awareness campaigns Course Design This Travel Arranger course is delivered through our online learning platform, accessible through any internet-connected device. No formal deadlines or teaching schedules are included, that aids a flexible study plan.  We broke down the course into several manageable modules which we believe will assist you to grasp each concept more efficiently - from the fundamentals to the most advanced aspects of the course. The experts will teach you through a combination of Online study materials Mock exams Multiple-choice assessment Who is this course for This is one of the best travel agent courses online and suitable for anyone who wants to gain extensive knowledge, potential experience, and professional skills in the related field. Industry experts designed this course, so you don't have to worry about the quality. Why Choose this Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full tutor support on weekdays Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. A print copy by post is also available at an additional cost of £9.99 and a PDF Certificate at £4.99. Why study this course Our Travel Arranger course will help you to learn everything that is needed regarding this field. This is an excellent opportunity for anyone from any academic backgrounds to learn more and advance their learning, launch a new career or reinvigorate an existing one. Requirements This course is open to all, with no formal entry requirements. All you need is a passion for learning, a good understanding of the English language, numeracy and IT, and to be over the age of 16. Career Path Training offered by this outstanding course could potentially benefit a range of roles, but would particularly enhance careers in- Travel Agent Travel Consultant Customer Relationship Management (CRM) Customer Service Provider Other related professional roles Course Content Module 1: Introduction to Travel and Tourism Introduction to Travel and Tourism 00:13:00 Module 2: Tourism Products and Services Tourism Products and Services 00:13:00 Module 3: Tour Operating and Travel Retailing Tour Operating and Travel Retailing 00:13:00 Module 4: Marketing in Travel and Tourism Marketing in Travel and Tourism 00:11:00 Module 5: Developing Communication Skills Developing Communication Skills 00:13:00 Module 6: Customer Service and Satisfaction Customer Service and Satisfaction 00:10:00 Module 7: Customer Relationship Management (CRM) Customer Relationship Management (CRM) 00:16:00 Module 8: Human Resource Management in Travel Industry Human Resource Management in Travel Industry 00:15:00 Module 9: Crisis and Visitor Attraction Management Crisis and Visitor Attraction Management 00:20:00 Module 10: Transport Management Procedure Transport Management Procedure 00:15:00 Module 11: Sustainable Tourism Sustainable Tourism 00:09:00 Module 12: Public Awareness Campaigns Public Awareness Campaigns 00:11:00 Module 13: Brexit and Its Impact on Tourism Industry Brexit and Its Impact on the Tourism Industry 00:26:00 Mock Exam Mock Exam - Travel Arranger 00:20:00 Final Exam Final Exam - Travel Arranger 00:20:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Travel Arranger
Delivered Online On Demand3 hours 45 minutes
£25

Travel Coordinator

4.7(160)

By Janets

Over 200 million people work in the tourism and travel industry worldwide. The Travel Coordinator is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in developing skills and knowledge to maximize career opportunities in this rapidly growing industry. This course provides a wealth of knowledge in identifying travellers' needs and helps you to develop communication skills. Travel Coordinator increase their service value when they provide the right support service to their customers and maintain a good relationship with them.  This comprehensive Travel Coordinator covers everything you need to know from tourism products and services to transportation and crisis management. This course consists of several modules that take only 4 hours to complete and accompanied by helpful illustrations and how-to instructions to get you well equipped with skills regarding this field. Learning Outcomes Learn about tourism products and services Understand the tour operating and retailing system You'll also get a broad knowledge about marketing in travel and tourism Develop your communication skills Learn about customer service and customer relationship management (CRM) Get a proper knowledge of crisis and visitor attraction management Also, learn about transport management procedure and public awareness campaigns Course Design This Travel Coordinator course is delivered through our online learning platform, accessible through any internet-connected device. No formal deadlines or teaching schedules are included, that aids a flexible study plan.  We broke down the course into several manageable modules which we believe will assist you to grasp each concept more efficiently - from the fundamentals to the most advanced aspects of the course. The experts will teach you through a combination of Online study materials Mock exams Multiple-choice assessment Who is this course for This is one of the best travel agent courses online and suitable for anyone who wants to gain extensive knowledge, potential experience, and professional skills in the related field. Industry experts designed this course, so you don't have to worry about the quality. Why Choose this Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full tutor support on weekdays Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. A print copy by post is also available at an additional cost of £9.99 and a PDF Certificate at £4.99. Why study this course Our Travel Coordinator course will help you to learn everything that is needed regarding this field. This is an excellent opportunity for anyone from any academic backgrounds to learn more and advance their learning, launch a new career or reinvigorate an existing one. Requirements This course is open to all, with no formal entry requirements. All you need is a passion for learning, a good understanding of the English language, numeracy and IT, and to be over the age of 16. Career Path Training offered by this outstanding course could potentially benefit a range of roles, but would particularly enhance careers in- Travel Agent Travel Consultant Customer Relationship Management (CRM) Customer Service Provider Other related professional roles Course Content Module 1: Introduction to Travel and Tourism Introduction to Travel and Tourism 00:13:00 Module 2: Tourism Products and Services Tourism Products and Services 00:13:00 Module 3: Tour Operating and Travel Retailing Tour Operating and Travel Retailing 00:13:00 Module 4: Marketing in Travel and Tourism Marketing in Travel and Tourism 00:11:00 Module 5: Developing Communication Skills Developing Communication Skills 00:13:00 Module 6: Customer Service and Satisfaction Customer Service and Satisfaction 00:10:00 Module 7: Customer Relationship Management (CRM) Customer Relationship Management (CRM) 00:16:00 Module 8: Human Resource Management in Travel Industry Human Resource Management in Travel Industry 00:15:00 Module 9: Crisis and Visitor Attraction Management Crisis and Visitor Attraction Management 00:20:00 Module 10: Transport Management Procedure Transport Management Procedure 00:15:00 Module 11: Sustainable Tourism Sustainable Tourism 00:09:00 Module 12: Public Awareness Campaigns Public Awareness Campaigns 00:11:00 Module 13: Brexit and Its Impact on Tourism Industry Brexit and Its Impact on the Tourism Industry 00:26:00 Mock Exam Mock Exam - Travel Coordinator 00:20:00 Final Exam Final Exam - Travel Coordinator 00:20:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Travel Coordinator
Delivered Online On Demand3 hours 45 minutes
£25

Travel Sales Agent

4.7(160)

By Janets

Over 200 million people work in the tourism and travel industry worldwide. The Travel Sales Agent is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in developing skills and knowledge to maximize career opportunities in this rapidly growing industry. This course provides a wealth of knowledge in identifying travellers' needs and helps you to develop communication skills. Travel Sales Agent increase their service value when they provide the right support service to their customers and maintain a good relationship with them.  This comprehensive Travel Sales Agent covers everything you need to know from tourism products and services to transportation and crisis management. This course consists of several modules that take only 4 hours to complete and accompanied by helpful illustrations and how-to instructions to get you well equipped with skills regarding this field. Learning Outcomes Learn about tourism products and services Understand the tour operating and retailing system You'll also get a broad knowledge about marketing in travel and tourism Develop your communication skills Learn about customer service and customer relationship management (CRM) Get a proper knowledge of crisis and visitor attraction management Also, learn about transport management procedure and public awareness campaigns Course Design This Travel Sales Agent course is delivered through our online learning platform, accessible through any internet-connected device. No formal deadlines or teaching schedules are included, that aids a flexible study plan.  We broke down the course into several manageable modules which we believe will assist you to grasp each concept more efficiently - from the fundamentals to the most advanced aspects of the course. The experts will teach you through a combination of Online study materials Mock exams Multiple-choice assessment Who is this course for This is one of the best travel agent courses online and suitable for anyone who wants to gain extensive knowledge, potential experience, and professional skills in the related field. Industry experts designed this course, so you don't have to worry about the quality. Why Choose this Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full tutor support on weekdays Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. A print copy by post is also available at an additional cost of £9.99 and a PDF Certificate at £4.99. Why study this course Our Travel Sales Agent course will help you to learn everything that is needed regarding this field. This is an excellent opportunity for anyone from any academic backgrounds to learn more and advance their learning, launch a new career or reinvigorate an existing one. Requirements This course is open to all, with no formal entry requirements. All you need is a passion for learning, a good understanding of the English language, numeracy and IT, and to be over the age of 16. Career Path Training offered by this outstanding course could potentially benefit a range of roles, but would particularly enhance careers in- Travel Agent Travel Consultant Customer Relationship Management (CRM) Customer Service Provider Other related professional roles Course Content Module 1: Introduction to Travel and Tourism Introduction to Travel and Tourism 00:13:00 Module 2: Tourism Products and Services Tourism Products and Services 00:13:00 Module 3: Tour Operating and Travel Retailing Tour Operating and Travel Retailing 00:13:00 Module 4: Marketing in Travel and Tourism Marketing in Travel and Tourism 00:11:00 Module 5: Developing Communication Skills Developing Communication Skills 00:13:00 Module 6: Customer Service and Satisfaction Customer Service and Satisfaction 00:10:00 Module 7: Customer Relationship Management (CRM) Customer Relationship Management (CRM) 00:16:00 Module 8: Human Resource Management in Travel Industry Human Resource Management in Travel Industry 00:15:00 Module 9: Crisis and Visitor Attraction Management Crisis and Visitor Attraction Management 00:20:00 Module 10: Transport Management Procedure Transport Management Procedure 00:15:00 Module 11: Sustainable Tourism Sustainable Tourism 00:09:00 Module 12: Public Awareness Campaigns Public Awareness Campaigns 00:11:00 Module 13: Brexit and Its Impact on Tourism Industry Brexit and Its Impact on the Tourism Industry 00:26:00 Mock Exam Mock Exam - Travel Sales Agent 00:20:00 Final Exam Final Exam - Travel Sales Agent 00:20:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Travel Sales Agent
Delivered Online On Demand3 hours 45 minutes
£25

HR and Payroll Administrator Course

4.7(160)

By Janets

Register on the HR and Payroll Administrator Course today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a certificate as proof of your course completion. The HR and Payroll Administrator Course is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablets, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The HR and Payroll Administrator Course Receive a digital certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who Is This Course For: The course is ideal for those who already work in this sector or are aspiring professionals. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the HR and Payroll Administrator Course, all you need is a passion for learning, A good understanding of English, numeracy, and IT skills. You must also be over the age of 16.  Course Content Module 01: Introduction to Human Resource Introduction to Human Resource 00:17:00 Module 02: Employee Recruitment and Selection Procedure Employee Recruitment and Selection Procedure 00:32:00 Module 03: Employee Training and Development Process Employee Training and Development Process 00:22:00 Module 04: Performance Appraisal Management Performance Appraisal Management 00:19:00 Module 05: Employee Relations Employee Relations 00:14:00 Module 06: Motivation and Counselling Motivation and Counselling 00:19:00 Module 07: Ensuring Health and safety at the Workplace Ensuring Health and safety at the Workplace 00:17:00 Module 08 :Employee Termination Employee Termination 00:15:00 Module 09: Employer Record and Statistics Employer Record and Statistics 00:11:00 Module 10: Essential UK Employment Law Essential UK Employment Law 00:26:00 Module 11: Introduction to Payroll Management Payroll System in the UK 01:05:00 Payroll Basics 00:10:00 Company Settings 00:08:00 Legislation Settings 00:07:00 Pension Scheme Basics 00:06:00 Pay Elements 00:14:00 The Processing Date 00:07:00 Adding Existing Employees 00:08:00 Adding New Employees 00:12:00 Payroll Processing Basics 00:11:00 Entering Payments 00:12:00 Pre-Update Reports 00:09:00 Updating Records1 00:09:00 e-Submissions Basics 00:09:00 Process Payroll (November) 00:16:00 Employee Records and Reports 00:13:00 Editing Employee Records 00:07:00 Process Payroll (December) 00:12:00 Resetting Payments 00:05:00 Quick SSP 00:09:00 An Employee Leaves 00:13:00 Final Payroll Run 00:07:00 Reports and Historical Data 00:08:00 Year-End Procedures 00:09:00 Assignment Assignment - HR and Payroll Administrator Course 00:00:00 Recommended Materials Workbook - HR and Payroll Administrator Course 01:40:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

HR and Payroll Administrator Course
Delivered Online On Demand9 hours 38 minutes
£25