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1315 Educators providing Courses

Oracle Training Solutions

oracle training solutions

London

Oracle Training Solutions Ltd has been established since July 2010. We are a Training Provider based at the Pinetree Centre in Birtley, Chester-Le-Street and deliver high quality training across all of the North East of England. We also have a small team of digital marketing apprentices, able to implement campaigns, reacting quickly to necessary changes. Each specialising in different marketing skills such as: content creation and design, SEO and analysis. Our Mission We’re enthusiastic teachers and trainers providing training courses in a variety of sectors and government funded apprenticeships on a range of levels, in partnership with local training providers and companies. Our Vision We believe in the quality of our training and always try to give the best quality training to our customers keeping our classes small to make sure our students have an enjoyable learning experience. We recognise that the needs of the customer are paramount. We value the strengths of the individual and strive to deliver the highest quality education and training raising the skills and knowledge of the individual. We strive to make a genuine positive impact on our local communities and help provide sustainable employment for clients who engage on our training programmes. Our Values We’re committed to deliver various training qualifications as approved by awarding bodies, and tailor this to company requirements; offering one to one training with options for online or remote support. Utilisation of employer and stakeholder insights to benefit from our wider network of connections with tutors and local businesses. We focus on a flexible and adaptable approach to meet the needs of our learners and have a “can do approach”. Our courses can be delivered at our dedicated training centre, within the workplace or at a venues to suit the apprentice. Sector Areas and Apprenticeships Our curriculum reflects local, regional and national requirements specifically helping business to support internal structures and systems inclusive of:- • Business Administration • Customer service • Team Leading and Management • Digital Marketing and Junior Content Producer • Transport and Logistics • Teaching and Learning Meeting the skills needs of the sector by offering training and progression opportunities for sustained careers linked to LMI and LEP regional priorities. The commitment of our colleagues and the support and engagement of our employers and external Governance are pivotal in realising our potential to provide the best learning opportunities for all that ensures the long-term sustainability of this sector.

Dm Training Consultants Ltd

dm training consultants ltd

Portlethen

I have spent over 25 years in the hospitality business, working and understanding people at all levels of customer service. Initially I worked in various hotels throughout Scotland learning all aspects of customer service journey and working at high levels of customer service delivery. I do love to see customer service carried out naturally and without Donna Matherseffort where customer service facing staff just ‘get it’. All too often unfortunately we see businesses who focus on customers now and again but not tapping into the detail or emotions that go along with delivering something special for your customers. I started DM Training in 2006 to help put some of my experiences and knowledge into practice and deliver training to help businesses rise to the ever increasing challenges we come across in today’s market place. Having my own business has been a real life challenge but the rewards personally have been exciting and it has enabled me to look at the things in life that really matter. Firstly, I have learnt that in order to capture your audience when in a training role, make it fun and appealing to everyone. Doesn’t matter the subject area, if its not captured your audience then it is not being effective. Secondly - you can if you think you can. By delivering training using this principle you can deliver effective training that matters and get results. My training has taken me all over Scotland delivering training to a variety of organisations at various levels and this is what makes it exciting and keeps the energy alive. I do hope you get a chance to come along to one of our training courses on offer and enjoy the experience.