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57897 Courses

Counselling Skills Training

By Imperial Academy

Level 6 QLS Endorsed Course | CPD & CiQ Accredited | Audio Visual Training | Free PDF Certificate | Lifetime Access

Counselling Skills Training
Delivered Online On Demand
£12

Retail Management Advanced Diploma

By Imperial Academy

Level 7 QLS Endorsed Course | CPD & CiQ Accredited | Audio Visual Training | Free PDF Certificate | Lifetime Access

Retail Management Advanced Diploma
Delivered Online On Demand
£12

Political Study Training

By Imperial Academy

Level 5 QLS Endorsed Course | CPD & CiQ Accredited | Audio Visual Training | Free PDF Certificate | Lifetime Access

Political Study Training
Delivered Online On Demand
£12

Coaching & Mentoring - Level 5

By Imperial Academy

Level 5 QLS Endorsed Course | CPD & CiQ Accredited | Audio Visual Training | Free PDF Certificate | Lifetime Access

Coaching & Mentoring - Level 5
Delivered Online On Demand
£12

Recruitment and Social Media Course

By Imperial Academy

Level 4 QLS Endorsed Course | CPD & CiQ Accredited | Audio Visual Training | Free PDF Certificate | Lifetime Access

Recruitment and Social Media Course
Delivered Online On Demand
£12

Pandemics: Risk, Impact & Mitigation

4.8(9)

By Skill Up

Our beloved world is going through the most difficult situation ever. We are facing the harsh side of

Pandemics: Risk, Impact & Mitigation
Delivered Online On Demand5 hours 51 minutes
£13.59

Neuroscience: The Human Brain

By St. Paul's College

The Neuroscience: The Human Brain course begins with a comprehensive introduction to neuroscience, setting the stage for a detailed study of the brain's intricate networks and their role in shaping human behaviour and cognition.

Neuroscience: The Human Brain
Delivered Online On Demand3 hours
£11.99

Hospitality Management

5.0(1)

By LearnDrive UK

Step into the fast-paced world of hospitality management with this comprehensive course. Covering everything from front office operations to e-hospitality, this course equips you with the skills needed to excel in various hospitality roles. Learn to manage service quality, master marketing strategies, and navigate financial aspects in the industry.

Hospitality Management
Delivered Online On Demand1 hour
£5

Customer Service for Hospitality

4.9(27)

By Apex Learning

Overview Show that you are committed to providing the absolute best in Customer Service with this expert training. This Customer Service for Hospitality course will coach you in Customer Service expectations and offer useful recommendations for displaying outstanding Customer Service performance. Any business is reliant on its Customer Service staff, showing consideration and attention to its clients, and you can be taught to embody this Customer Service protocol. You will learn how to pre-empt requests by Customer Service customers and to perform tasks diligently. The specific requirements for Customer Service are also covered in-depth, alongside the UK legislation that governs Customer Service events and establishments with Customer Service staff. This Customer Service course is designed to equip you with the essential Customer Service skills needed to excel in the hospitality industry. From understanding the nuances of Customer Service interactions to mastering the art of proactive Customer Service, you will be prepared to handle any Customer Service challenge that comes your way. Whether you are new to the field or looking to enhance your Customer Service expertise, this training will set you apart as a Customer Service professional. With a focus on practical applications, this Customer Service course ensures that you are not just learning theory but are also capable of applying Customer Service principles in need. Enrol today to elevate your Customer Service capabilities and make a lasting impression in the Customer Service sector. Why Choose this Customer Service Bundle? FREE Customer Service CPD-accredited certificate Get a free student ID card with Customer Service training (£10 applicable for international delivery) Lifetime access to the Customer Service course materials The Customer Service program comes with 24/7 tutor support Get instant access to this Customer Service course Learn Customer Service training from anywhere in the world The Customer Service training is affordable and simple to understand The Customer Service training is entirely online How will I get my Customer Service certificate? You may have to take a quiz or a written test online during or after the Customer Service course. After successfully completing the course, you will be eligible for the certificate. Who is this Customer Service course for? There is no experience or previous qualifications required for enrolment in this Customer Service for Hospitality. It is available to all students, of all academic backgrounds. Requirements Our Customer Service for Hospitality is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This Customer Service course has been designed to be fully compatible with tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value of your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum Module One: Who We Are and What We Do - 00:17:00 Module Two: Establishing Your Attitude - 00:12:00 Module Three: Identifying and Addressing Customer Needs - 00:12:00 Module Four: Generating Return Business - 00:14:00 Module Five: In-Person Customer Service - 00:10:00 Module Six: Giving Customer Service over the Phone - 00:12:00 Module Seven: Providing Electronic Customer Service - 00:12:00 Module Eight: Recovering Difficult Customers - 00:15:00 Module Nine: Understanding When to Escalate - 00:14:00

Customer Service for Hospitality
Delivered Online On Demand4 hours
£9.99

An Introduction to Social Media for Business - Complete Video Course

4.3(43)

By John Academy

Description: Using Social Media for business is a must nowadays because of the growing popularity of the social media. Social Media plays a vital role in marketing. Social Media Examiner Online Magazine reveals that 86% of marketers in 2013 considered social media to be essential for their business where 49% of marketers choose Facebook as their primary social media platform. In An Introduction to Social Media for Business - Complete Video Course, you will learn the tips and techniques for using Social media for your Business. The course covers all most all the social Medias including Facebook, Twitter, Pinterest, and LinkedIn. Apart from these, the course will teach you Google Plus advertising and networking. Finally, the course shows you the procedures for running and managing a YouTube channel. To sum up, the course will help you to be an expert user of Social media for business purposes. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? An Introduction to Social Media for Business - Complete Video Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our An Introduction to Social Media for Business - Complete Video Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Pinterest What is Pinterest? FREE 00:18:00 How to Create an Account 00:05:00 Putting a Pinterest Browser Button for Convenience 00:04:00 Connecting to Social Networks 00:14:00 Verifying Your Web Site 00:03:00 Setting Up Initial Business Account Profile 00:06:00 Creating Boards 00:17:00 Pinning Items That Interest You 00:06:00 Using Pins 00:12:00 Widgets 00:17:00 Exploring Types of Widgets 00:07:00 Adding a Pin It Widget to Your Site 00:04:00 Facebook How Facebook Works 00:30:00 Setting up Facebook Business Page 00:08:00 Adding Background Graphics and Uploading Pictures 00:14:00 Page Settings 00:07:00 Using Basic Facebook Controls 00:04:00 Posts that Engage Your Fans 00:18:00 Business Overview and Page Info 00:04:00 Invite Friends to Your Facebook Page 00:04:00 Call To Action Button 00:02:00 Viewing Your Notifications 00:02:00 Facebook Promotions 00:14:00 Managing Your Facebook 00:09:00 Twitter What You Need to Start with Twitter 00:15:00 How to Create Twitter Profile 00:09:00 How to Update Your Profile 00:05:00 Building Your Twitter Network 00:09:00 How and When to Tweet 00:08:00 Twitter Analytics 00:03:00 Google+ Advertising and Networking Offerings from Google 00:10:00 How to Create an Account 00:04:00 Privacy Settings 00:10:00 Adding Friends 00:02:00 Using Google+ 00:11:00 Posts 00:01:00 Creating an Ad With Google 00:08:00 Google Analytics 00:07:00 Google Analytics 00:04:00 Diagnose Landing Pages 00:03:00 LinkedIn The Potential of LinkedIn's Network 00:16:00 Creating a LinkedIn Account 00:11:00 Enhancing Careers with LinkedIn 00:10:00 Finding a Job with LinkedIn Job Boards 00:05:00 Be Identifiable 00:09:00 Connecting with Others 00:17:00 Creating a Post 00:02:00 Mining Your Contacts Networks 00:03:00 Staying in Touch with Your Connections 00:13:00 Creating a Linked Company Page 00:04:00 YouTube Channels Skills Needed for Interesting Video 00:14:00 Skills Needed for Interesting Video: The Story 00:06:00 Skills Needed for Interesting Video: The Story (Cont.) 00:02:00 Skills Needed for Interesting Video Planning 00:08:00 How to Manage Your YouTube Account 00:10:00 How to Create Your YouTube Account 00:07:00 How to Create a YouTube Channel 00:04:00 Browsing YouTube Channels 00:02:00 Video Manager 00:04:00 Creator Studio 00:06:00 Create Video 00:08:00 Mock Exam Mock Exam- An Introduction to Social Media for Business - Complete Video Course 00:20:00 Final Exam Final Exam- An Introduction to Social Media for Business - Complete Video Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

An Introduction to Social Media for Business - Complete Video Course
Delivered Online On Demand8 hours 59 minutes
£11.99