22041 Courses

Unlock the keys to workplace harmony and success with our exclusive bundle of 8 essential courses: Dealing Conflict at Work, Stress Management, and Communication for HR. This comprehensive bundle is your ultimate guide to navigating the complexities of the modern workplace, equipping you with the knowledge and strategies to thrive in any professional setting. What sets this bundle apart is its collection of 3 QLS-endorsed courses, ensuring that you receive hardcopy certificates upon completion, validating your expertise in conflict resolution, stress management, and HR communication. In addition, you'll gain valuable insights from 5 relevant CPD QS-accredited courses, further enhancing your skills and credibility. With our QLS-endorsed courses, you'll gain a deep understanding of how to effectively handle workplace conflicts, diffuse tension, and foster a harmonious environment. Our stress management course empowers you with practical techniques to overcome stress and maintain resilience, while our communication for HR course provides the essential tools for effective internal and external communication in HR roles. These courses, combined with the CPD QS-accredited ones, such as corporate risk and crisis management and decision making, provide a well-rounded skill set that is in high demand in today's competitive job market. Key Features of the Dealing Conflict at Work, Stress Management and Communication for HR Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Dealing Conflict at Work, Stress Management and Communication for HR bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Dealing with Conflict at Work QLS Course 02: Workplace Stress Management QLS Course 03: Communication for HR 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Corporate Risk And Crisis Management - Online Course Course 02: Conflict Resolution Course 03: Decision-Making and Critical Thinking Course 04: Performance Management Course 05: Complete Communication Skills Master Class for Life In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self-Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our Dealing Conflict at Work, Stress Management and Communication for HR courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Whether you're an HR professional, team leader, manager, or aspiring to advance your career, this bundle is tailored to meet your specific needs. Gain the confidence to resolve conflicts, manage stress, and communicate effectively, regardless of your industry or organizational level. Equip yourself with the knowledge and certifications that employers value, and propel your career forward with our bundle of courses. Learning Outcomes: Develop advanced conflict resolution skills to effectively manage workplace conflicts. Apply stress management techniques to enhance personal well-being and productivity. Master the art of communication for HR professionals, fostering effective relationships and collaboration. Acquire crisis management strategies to mitigate risks and protect organizational reputation. Enhance critical thinking and decision-making abilities for improved problem-solving. Implement performance management techniques to optimize employee productivity and engagement. Cultivate complete communication skills for personal and professional success. Our bundle of Dealing Conflict at Work, Stress Management, and Communication for HR courses is designed to equip you with the essential knowledge and skills to thrive in the workplace. With a focus on practical strategies and theoretical insights, this bundle provides a comprehensive understanding of conflict resolution, stress management, and effective communication in HR roles. You'll gain in-depth knowledge from our QLS-endorsed courses and broaden your expertise with our CPD QS-accredited courses. Whether you're seeking to enhance your professional skills or improve workplace dynamics, this bundle is your key to success. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? HR professionals seeking to enhance their conflict resolution and communication skills Team leaders and managers aiming to foster a harmonious work environment Individuals interested in advancing their career prospects in HR roles Anyone looking to develop stress management techniques for personal well-being Career path HR Manager: £35,000 - £60,000 per year Conflict Resolution Specialist: £30,000 - £50,000 per year Communication Officer: £25,000 - £40,000 per year Risk and Crisis Management Consultant: £40,000 - £70,000 per year Performance Manager: £30,000 - £55,000 per year Leadership Development Specialist: £35,000 - £60,000 per year Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

Level 5 Diploma in Cognitive Behavioural Therapy (CBT) – CPD Certified! Master CBT Techniques, Flexible Learning, Expert Support – Enroll Today!

What you Will Learn Plan and prioritize each day's activities in a more efficient, productive manner Establish strategies to execute priorities and overcome procrastination Understand how to make trade-offs when faced with fire drills How to set and communicate boundary conditions Getting Started Introductions Course orientation Participants' expectations Foundation Concepts Exercise: A day in your life Resources to implement change Mind-set Tool-set Skill-set What is your time really worth? The dynamics of procrastination The myth of multi-tasking Brain Rules - how to optimize your efficiency Organization and Prioritization Time management best practices Goal setting Exercise: Identifying your priorities The importance of organization Time management framework Prioritizing time Time Management Techniques Tips for managing time Nine ways to overcome procrastination The STING technique Managing your time o Handling unplanned urgencies o Dealing with information overload Delegation and managing others' time Creating your personal action plan Summary Course summary and next steps Applying what you have learned

The Site Management Safety Training Scheme (SMSTS) is a comprehensive and highly regarded training program designed to equip construction industry professionals with essential skills and knowledge in managing safety on construction sites. This course provides participants with the expertise to ensure a safe and compliant work environment, reducing risks and promoting the well-being of workers. Course Objectives: The SMSTS course aims to achieve the following objectives: Enhance Safety Leadership: Develop strong leadership skills to effectively manage and promote a culture of safety on construction sites. Understanding Legal Requirements: Gain insights into relevant health and safety legislation, regulations, and guidelines, ensuring compliance and mitigating legal risks. Risk Management: Learn to identify, assess, and control potential hazards and risks to minimize accidents and injuries. Effective Communication: Develop communication techniques to convey safety protocols, expectations, and concerns to both workers and management. Site Organization: Learn strategies for efficient site organization, including effective planning, resource allocation, and coordination of activities to maintain safety standards. Emergency Preparedness: Acquire the skills to handle emergencies and crises, ensuring timely and appropriate responses to safeguard personnel and property. Worker Welfare: Understand the importance of worker welfare, mental health, and well-being, and implement measures to support a healthy and productive workforce. Safety Inspection and Auditing: Gain expertise in conducting thorough site inspections and audits to identify potential issues and areas for improvement. Course Structure: The SMSTS course is typically conducted over a duration of five days, combining theoretical lessons with practical exercises and case studies. Participants engage in interactive discussions, group activities, and real-world scenarios to apply their knowledge in a practical context. Certification: Upon successful completion of the SMSTS course and passing the final assessment, participants are awarded the Site Management Safety Training Scheme certificate. This certification demonstrates their commitment to safety and their ability to effectively manage and lead safety initiatives on construction sites. Who Should Attend: The SMSTS course is ideal for individuals in construction site management roles, project managers, site supervisors, health and safety professionals, and anyone responsible for overseeing safety practices within the construction industry.

Dim Sum Masterclass. Cover all the fundamental techniques to become a Dim Sum Pro

This level 3 award first aid at work training course helps you comply to first aid training requirements. We are based in Crawley West Sussex but will head anywhere in the UK fo a group of upto 12 people.

Mastering Critical Conversations (On-Demand) We will explore various obstacles to delivering 'challenging' messages effectively, including those that come from the external environment as well as those we encounter internally. After gaining insight into the brain science behind the biology of conflict and emotion, we will then examine a 5-step framework for delivering difficult messages. Paired and small group activities comprise a large portion of this interactive course, which culminates in a role play. What you will Learn At the end of this program, you will be able to: Recognize how a perceived threat by the brain translates into a physiological response of fight, flight, or freeze Utilize various techniques to mitigate an 'amygdala hijack' state Leverage a 5-step model to deliver 'challenging' news effectively Managing Difficult Conversations Obstacles to managing difficult conversations Understanding human nature Brain Science and the Biology of Emotion The unique challenge of social and emotional learning The limbic system and the amygdala hijack Self-regulation strategy for the amygdala hijack Delivering Challenging Messages Managing difficult conversations 5 steps for delivering a challenging message Verbal active listening techniques Preparing to deliver a challenging message (scenarios) Conversations Involving Emotion and Conflict Two types of conflict Spectrum of responses to conflict Psychological type preferences and conflict Critical conversation role play Creating an action plan

Overview Appreciative Inquiry is a form of action research that collects people’s stories of best practices. We can use these best practices as a way to initiate organisational change. This course will guide attendees through the process of Appreciative Inquiry (AI) and give them the techniques to succeed in using the AI system. This course will benefit anyone that leads change and wants to create positive dialogue that leads to improvements within their organisation. Description David Cooperrider, Suresh Srivastva, and their colleagues at Case Western Reserve University developed AI in the 1980s. According to them, the aim of Appreciative Inquiry is to help the organisation in: Envisioning a collectively desired future Realising that vision in ways that successfully translate intention into reality and beliefs into practices The AI approach can be applied in almost all groups of people and once the process starts, the change is put in motion. The appreciative approach works in individual conversations among colleagues, managers and employees. AI consultants around the world are increasingly using an appreciative approach to bring about collaborative and strengths-based change. This course will provide attendees with the means to effectively develop the skills of managers for the benefit of their organisation. They will be taken through the full process of appreciative inquiry; developing a wide understanding of the tools and techniques required to effectively improve communication and affect change. What can Appreciative Inquiry achieve? Well, just imagine you were better able to: Solve problems within an organisation in a positive and forward-thinking way. Be more curious and excited about the challenges faced within the business. Ask unconditional, positive questions to strengthen the organisations capacity to increase potential. Approach change in an affirmative mindset. Use questions to create movement and change within the company. Simply apply core communication skills, for overall organisational success Topics covered: What is Appreciative Inquiry? – A review of the subject with an activity that helps embed understanding and a case study that explains the process in action. Benefits of Appreciative Inquiry to the Organisation – Establishing how AI can aid and improve the way an organisation works and how people communicate within it. Exploring how specific organisational issues can be viewed positively. Appreciative Inquiry Questions – Understanding how questions can be used to identify positive organisational improvements and refocus our approach to business issues. Appreciative Inquiry Interviews – A set process for performing AI interviews and framing consultations to get the best out of those involved. A chance to practice the given approach and hone personal skills. The 4D Model – An overview of the AI 4D Model (Discovery, Dream, Design, Destiny) and how it is applied. The 4D Model: Topic – Demonstrating how selecting the topic is the beginning of the 4D model process. Choosing the participants own topic to work on throughout the training. The 4D Model: Discovery – Showing how positive discussions are kick-started at this stage and taking a chance to look at, ‘the best there is and what has been’. The 4D Model: Dream – ‘Thinking big and beyond what they have in the past’. Creating an amazing and positive vision for the future. The 4D Model: Design – Laying the foundation with a design of the vision, principles, and set of propositions that describe the ideal end state. Defining the desired state by creating a hierarchy and blueprint for success. The 4D Model: Destiny – Defining clear actions that will help the organisation and individuals achieve what they have set out to. The output is the self-reinforcing nature of using positive and affirmative inquiry to improve the business. The 4D Model: Summary Task – Review of learning and knowledge check. The Change Process – Exploring Dr. Kotter’s 8-step change process and how it can support the AI approach. Rooms of Change – Understanding feelings and attitudes to change, using this interesting and memorable model. Using an activity to help participants consider their own ‘change position’ and what this might mean for them. Strategies for Managing Change – A simple set of skills to help overcome the challenges faced by people trying to implement change. Applying these strategies to the 4D Model and Appreciative Inquiry. Recall Quiz – A chance to review learning in an engaging way. Summary – Developing actions and key points to take away. Who should attend Managers who want to learn about and practice the Appreciative Inquiry approach to drive positive changes. Requirements for Attendees None.

Step into the fascinating world of sports and psychology with our dynamic 8-course bundle - "Sports Agent, Sports Psychology with Influencing and Negotiating." This bundle amalgamates a comprehensive range of theoretical knowledge essential for the sports industry. Among the collection are 3 QLS endorsed courses - Sports Agent, Sports Psychology Training, and Influencing and Negotiating. These in-depth courses not only introduce you to the intriguing interplay of sports and psychology, but also equip you with the theoretical knowledge required to negotiate and influence effectively. Upon completion, you'll receive a hardcopy certificate to acknowledge your dedication and growth. Key Features of the Sports Agent, Sports Psychology with Influencing and Negotiating Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our [Course_Title] bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Sports Agent QLS Course 02: Sports Psychology Training QLS Course 03: Influencing and Negotiating 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Sports Therapy Course 02: Sports Nutrition Course 03: Sports Coaching & Fitness Training Course 04: Sports Medicine Fundamentals Course 05: Hydrotherapy In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our Sports Agent, Sports Psychology with Influencing and Negotiating courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Learning Outcomes: Gain a solid understanding of the roles and responsibilities of a sports agent. Develop an appreciation for the field of sports psychology. Learn effective techniques for influencing and negotiating in the sports industry. Acquire theoretical knowledge about sports therapy and nutrition. Unleash your potential with our "Sports Agent, Sports Psychology with Influencing and Negotiating" bundle. These 8 courses have been designed to give you a broad theoretical understanding of various aspects of the sports industry. Ranging from sports agent fundamentals to sports psychology and advanced negotiating techniques, these 3 QLS endorsed courses and 5 CPD QS accredited courses provide a holistic learning experience. With a hardcopy certificate upon completion of the QLS courses, you will have a testament to your commitment to professional development. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals with a keen interest in sports and psychology. Those seeking to enhance their understanding of negotiation and influencing techniques. Professionals looking to broaden their knowledge in sports nutrition, therapy, and coaching. Career path Sports Agent - Salary Range: £20,000 - £1,000,000+ Sports Psychologist - Salary Range: £31,000 - £37,000 Hydrotherapist - Salary Range: £18,000 - £30,000 Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

Course Information Our comprehensive course is used as a gateway to those stepping into the world of auditing clinical studies. Tailored for those already acquainted with Good Clinical Practice (GCP) and those transitioning from other audit disciplines, this programme stands as a pivotal guide. Pre-existing knowledge of GCP will significantly enhance your learning experience in auditing against these guidelines. How is this course run? Engage in immersive workshops providing hands-on practice with auditing techniques in a GCP context. Our seasoned tutors, boasting extensive audit experience, intertwine theory with practical insights drawn from their own professional journeys. What will I learn? A comprehensive understanding of the historical backdrop and objectives driving Good Clinical Practice, incorporating the latest industry developments Solid grounding in quality assurance activities aligned with regulatory standards Insight into potential pitfalls within clinical trials and the pivotal role of auditors in addressing these issues Clarity on the roles and responsibilities inherent to clinical trials auditing Exposure to a diverse range of audit techniques complemented by illustrative examples and supportive documents A nuanced understanding of regulatory inspectors' activities Expanded professional networks to propel your auditing career forward. Benefits include: A clear understanding of the role of the auditor under Good Clinical Practice improved audits Improved Good Clinical Practice compliance for your clinical trials. This course is structured to encourage delegates to: Discuss and develop ideas Solve specific problems Examine particular aspects of Good Clinical Practice. Tutors Tutors will be comprised of (click the photos for biographies): Rosemarie Corrigan EVP Global Quality, Worldwide Clinical Trials Cathy Dove Director and Owner, Dove Quality Solutions Julie Kelly Associate Director, Clinical Quality Assurance, Corcept Therapeutics Susana Tavares Director of Research Quality Assurance, - Programme Please note timings may be subject to alteration. Day 1 12:30 Registration 13:00 Welcome and Objectives for the first day of the course 13:30 Laying the Foundations Introduction to the clinical development process, the concepts of quality assurance, quality control and audit. 14:30 Break 15:00 Patient Protection Requirements for informed consent and ethics committee. Access to source documentation. Including a patient protection exercise. 16:05 Workshop 1 - Case Study on Informed Consent 16:45 End of Day Questions and Answers 17:00 Close of Day Day 2 08:50 Questions and Answers from Day 1 09:00 Effective Site Audits The procedures involved in selecting and setting up audits at investigator sites. 09:40 Workshop 1 - Planning the Effective Audit 10:30 Break 10:45 Source Data Verification The need for and purpose of verifying data. 11:25 Workshop 2 - Source Data Verification 12:30 Lunch 13:30 IMP Management The requirements surrounding the distribution of investigational medicinal products. Accountability from release to destruction. 14:15 Critical Document Audits The conduct of other study specific audits including protocols, databases and reports. 15:00 Break 15:15 Non-compliance Determining the acceptability of data. 16:00 Fraud - Fact or Fiction? How to identify fraud and its consequences 16:45 End of Day Questions and Answers 17:00 Close of Day Day 3 08:50 Questions and Answers from Days 1 and 2 09:00 Auditing Third Parties A review of audits of contract research organisations. 10:00 System Audits The concept of auditing processes across many clinical trials, including a practical exercise in process mapping. 10:45 Break 11:00 Workshop 3 - Process Mapping 11:45 Effective Audits Where theory meets reality. 12:30 Lunch 13:20 Audit Reports - Closing the Loop An examination of the processes which follow the evidence gathering phase of the audit. 14:20 Workshop 4 - Audit Reports Audit reports, corrective and preventive action. 15:00 Break 15:10 Regulatory Inspection Auditors and regulatory inspections -how the QA team can help the organisation to perform during a regulatory inspection. 15:55 Final Questions and Answers 16:10 Close of Course Extra Information Face-to-face course Course Material Course material will be available in PDF format for delegates attending this course. The advantages of this include: Ability for delegates to keep material on a mobile device Ability to review material at any time pre and post course Environmental benefits – less paper being used per course. The material will be emailed in advance of the course and RQA will not be providing any printed copies of the course notes during the training itself. Delegates wishing to have a hard copy of the notes should print these in advance to bring with them. Alternatively delegates are welcome to bring along their own portable devices to view the material during the training sessions. Remote course Course Material This course will be run completely online. You will receive an email with a link to our online system, which will house your licensed course materials and access to the remote event. Please note this course will run in UK timezone. The advantages of this include: Ability for delegates to keep material on a mobile device Ability to review material at any time pre and post course Environmental benefits – less paper being used per course Access to an online course group to enhance networking. You will need a stable internet connection, a microphone and a webcam. CPD Points 17 Points Development Level Develop