This Course is the DSL Course delivered via Zoom (it is the same as the face to face course but delivered via video conferencing and will be no more than 15 people at one time. There will be a training consultant taking delegates through the course and available to answer any questions throughout the course. This course will help you and you become familiar with the role and responsibilities of the designated safeguarding lead in your organisation. It will develop both your competence and confidence in carrying out the role of Designated Safeguarding Lead (DSL). Formally known as Level 3.
Conflict Resolution Skills (Virtual) Many organizations have assumed that workplace conflict is always destructive. So, they have often believed that conflict is best dealt with by managers or even via policies and procedures. After all, conflict creates workplace stress and leads to many performance problems, generating very real organizational costs! However, savvy organizations have embraced the fact that when conflict is understood and harnessed, it can be leveraged to add value to teams and even enhance performance. With the right knowledge, skills, training, and practice, conflict can be productive and make organizations better! In this highly interactive course, learners will discover the connection between individual conflict response and team-empowering conflict resolution skills. Participants will explore conflict's visceral dynamics and the nuanced behaviors we individually engage in to communicate and respond to conflict. Learners will apply techniques for transforming unproductive conflict responses into productive ones. Additionally, learners will use a systematic method that prepares them to objectively dissect real-world conflict, while practicing many strategies for resolving it. They will also develop proactive conflict approach plans, which they can transfer back to their own workplaces. What you will Learn At the end of this program, you will be able to: Recognize the organizational costs of conflict Explain our physical and mental responses to conflict Communicate proactively and effectively with different types of people during conflict Replace unproductive conflict responses with productive ones Use the Conflict Resolution Diagram (CRD) process and conflict resolution approaches Relate team stages of development to shifts in conflict Develop a proactive conflict approach for your organization Create a conflict resolution plan for a real-world scenario Getting Started Introductions and social agreements Course goal and objectives Opening activities Conflict Facilitation Readiness Conflict responses and perceptions Conflict basics Conflict and organizations Dynamics of conflict Conflict Styles and Communication A look at the color energies model Conflict through the color energies and DiSC® lens Communication with opposite color energies Individual Response to Conflict The anatomy of conflict Recognizing unproductive conflict responses 4 steps to productive conflict Choosing productive conflict responses Team Performance and Conflict High-performing team relationships Conflict and project team performance Conflict Resolution Diagram (CRD) and process Conflict Facilitation - Preparation Recognizing context and stakeholder needs Using team conflict resolution approaches Preparing for Crucial Conversations® Conflict Facilitation - Clarity Exposing assumptions and biases Defining the conflict and using the CRD Conflict Facilitation - Action Proactive conflict management Conflict facilitation practice Summary and Next Steps Review Personal action plans
QA Level 2 Award In Health And Safety In The Workplace (RQF) Health and Safety Training Courses QA Level 2 Award In Health And Safety In The Workplace (RQF) Free CPD! Book an Ofqual Regulated course with us, and receive a FREE CPD accredited training course! Course Contents: Roles and responsibilities of employers and employees Health and safety laws Risk assessments and risk control hierarchy Identifying and controlling risks from common workplace hazards, including:Slips, Trips and FallsManual HandlingFireWorking from HeightElectricityHazardous SubstancesWorkplace conditionsErgonomicsEquipmentNoise and vibrationTransport and vehiclesViolenceSmoking, alcohol and drugsStress Procedures for responding to accidents and incidents Recording incidents, accidents and ill health Benefits of this course: In 2018/19, 1.4 million people suffered from a work-related illness 581,000 sustained an injury 147 People lost their lives The estimated cost of injuries and ill health last year was £15 billion 28.2 million working days, or 108,045 working years, were lost due to work-related illnesses and injuries It is an employer's duty to protect the health, safety and welfare of their employees and other people who might be affected by their business. This includes providing sufficient information, instruction and training of employees, so they can work in a way that does not put themselves or others at risk This QA Level 2 Award in Health and Safety in the Workplace (RQF) course helps employees gain an understanding of health and safety issues and their own role within that Accredited, Ofqual regulated qualification: This Health and Safety Training Course is a nationally recognised, Ofqual regulated qualification accredited by Qualsafe Awards.This means that you can be rest assured that your Health and Safety Certificate fulfils the legal requirements and is an excellent way to make sure you and your employees are trained in Health and Safety.The Ofqual Register number for this course is 603/2687/6
For higher risk or larger workplaces/organisations such as engineering, factories, restaurants, warehousing, construction or for those who use chemicals. This is also the appropriate course for larger low risk workplaces or workplaces who have employees with medical conditions. No previous experience required HSE Compliant Certificate valid for 3 years Taught by experienced trainers Interactive & engaging delivery techniques All age groups covered (adults, children & infants) All learners will have the skills and knowledge to provide the organisation with First Aider’s that can provide treatment to their casualties in a prompt, safe and effective manner. Duration FAW Initial - 18 hours (2 days face to face + 6hrs of elearning) RFAW Requal - 12 hours (2 days face to face, with a valid previous certificate) Syllabus A range of subjects are covered including: Day 1 Role of the First Aider Primary Survey Unresponsive (Breathing) - Recovery Position & Monitoring Unresponsive (Not-Breathing) - CPR & AED Bleeding (Catesrophic, Severe & Minor) Burns Choking Seizures Shock Day 2 Fractures, dislocations and spinal injuries Poisoning Heart attacks Head injuries Chest injuries Asthma Stroke Shock Severe Allergic Reaction Eye injuries Sprains and strains Diabetes Day 3 (elearning) For those who are completing the qualification for the first time or do not have a valid existing certificate, will be required to complete elearning, which can be done before the training or within 30 days after the training. Those re-qualifying, need not complete the elearning. Assessment Continual assessment is used, combined with a number of observed practical activities and 3 short theoretical assessments, supported by our experienced trainers. Instructions Please ensure that this is shared with those who are attending the course Thank you for booking with Certifi Training, we are looking forward to having you on our course. You must bring a form of Photo ID to your training. This can be a passport, driving licence, government issued biometric card, rail card, Police Warrant Card or Official Work ID. Please arrive in good time for your training (we advise 15 mins before the start time). Late learners will not be accepted and will turned away without refund. Please wear clothing suitable for practical activities (no skirts or high heels). You must attend the entire course, learners who leave early will not be issued a certificate. Covid-19 - due to this being a healthcare course, you are prohibited from attending if you have contracted Covid-19. Practical Elements - in order to pass the course, you will be required to kneel down on the floor (primary survey), be rolled onto your side (recovery position) and perform 2 mins of rescue breaths and chest compressions (CPR). This will all have to be completed unaided. Cancellation and Postponement - our policy is found here (https://bookwhen.com/certifitraining/page/refund_policy) Injuries & Medical Conditions - if you have an injury or medical condition which would prevent you from performing practical activities, this may prevent us from being able to issue you with a qualification, please contact us if concerned. Allergies & Sensitivities - if you have an allergy or sesitivity towards hand santizers or cleaning products, please let your trainer know. Our equipment is latex free. Pregnancy - Please alert your trainer if you are or maybe pregnant. It will not stop you from being able to participate in the course, however your trainer will make a couple of adaptions during recovery position and choking activities. Reading & Writing - you must be able to read and write in English, however this can be supported by your trainer if you have a learning need (such as dyslexia) or English is your 2nd language. Certificates - certificates will be issued to the person who booked your course if you pass the course criteria. Certificates are in PDF format and will be issued within 2 weeks of the course. Elearning Certain Courses will be required to complete elearning, which can be done 30 days before or after the training, however it is beneficial if... [Read more]
Emotional Intelligence Training
QA Level 1 Award In Fire Safety Awareness (RQF) Face to Face: Half-day course Virtual Classroom: Spread over 2 sessions of 2½ hr duration This course is an ideal way to ensure that all employees have a good understanding of fire safety Candidates will learn basic fire safety principles in order to ensure they are keeping themselves and others in the workplace safe at all times Benefits of this course: Candidates will learn basic fire safety principles in order to ensure they are keeping themselves and others in the workplace safe at all times Candidates will also learn what to do in the event of an emergency and the simple measures that can be taken to control the risk of fires With subjects covered in just half a day, this course is an ideal way to ensure that all employees have a good understanding of fire safety, whilst minimising disruption to your organisation’s day to day activity This course is also good for those who just want to know a bit more about keeping themselves and loved ones safe from possible fires Course Contents: Causes of Fire in the Workplace The Costs of Fires in the Workplace for Employers, Employees and Society Basic Fire Safety Duties and Responsibilities Actions to be taken in the event of a Fire Principles of Fire Risk Control Safe Use of Portable Fire Fighting Equipment Fire Safety Equipment Checks Accredited, Ofqual regulated qualification: TOur Fire Safety Awareness course is a nationally recognised, Ofqual regulated qualification accredited by Qualsafe Awards. This means that you can be rest assured that your Fire Safety Awareness Training is of high quality and is a very good way to make sure your employees have an Awareness in Fire Safety. The Ofqual Register number for this course is 603/2627/X
Training is on Days 1-3. Testing will be on either day 4 or day 5. Course structure: Establish the weight and dimensions of loads and communicate this information to the crane operator. Select appropriate lifting tackle and attach and detach it correctly and safely. Use clear and unambiguous signals to direct the actions of a crane moving loads of various weights and dimensions. Determine the serviceability of lifting accessories, and maintain and store them. Includes ‘Pick & Carry’ Duties training and testing. The course runs for 4 days (3 days of training and 1 days for technical tests). Instructions You must also bring your own PPE (boots, hi vis vest or jacket, hard hat and gloves). NB VERY IMPORTANT: All candidates must provide identification in the form of a current Photo ID Driver Licence or Passport. If you do not have one of these please call or email us to ask what suitable alternatives might be. If you are undertaking a CPCS course you MUST have passed an approved CITB or NOCN Health, Safety and Environment Test within the last 2 years. If you are unsure about this requirement, please contact us at cpcs@handsonskills.co.uk. If there are any queries regarding this booking, or if you would like to talk to us about further training requirements, please do not hesitate to contact us. You can contact us from Monday to Friday between 09.00 to 16.00 on: Tel: 020 7511 7881 and by email to cpcs@handsonskills.co.uk Before you attend the course, please read the joining instructions and training terms and conditions. It is very important that the course delegate understands the course objectives and complies with the centre rules before attending the course in order to gain maximum value from training. Details of the course are as follows: Registration and course timings: Courses will start at 08:00. You should aim to be at the centre a minimum of 15 minutes prior to the course start time for signing in. There is a half hour break at lunch time (approximately at 12:00) and courses generally finish between 15.30 and 16.00. Depending upon the course content, the instructor may require the course to start and finish at different times on subsequent course days (if any). 📎 SLINGER_manual_PDF_v1.pdf
Immediate Life Support One Day Course Cost: £95+ vat Maximum 6 people This course includes the latest CPR and Coronavirus recommendations. This ILS training course is designed to meet the requirements of ILS training laid down by UK Resus Council guidelines and is certified by ProTrainings. The aim is to train healthcare personnel in cardiopulmonary resuscitation, simple airway management and safe defibrillation, enabling them to manage patients in cardiac arrest until the arrival of a cardiac arrest team and to participate as team members. The course is run over one day and consists of lectures and practical sessions. LEARNING CONTENT Learning content in this ILS and AED Training Course goes above and beyond BLS training with this immediate Life Support (ILS) Course, learning much more about the Human Body. The aim of this ILS and AED course is to: Understand basic life support requirements. Be able to demonstrate post-resuscitation procedures. Be able to carry out basic user maintenance and troubleshooting AED. Understand the safe use of an AED. Understand medical emergencies. Immediate Life Support • ILS Training The Immediate Life Support (ILS) course provides the necessary knowledge and skills when dealing with cardiac arrest or other cardiovascular emergencies. These workshops are designed for healthcare professionals who must be equipped to deal with life-threatening emergencies. Our ILS workshops are interactive, engaging, and hands-on. We believe that learning is best achieved through practice, so our workshops involve real-life scenarios where participants can apply their newly acquired skills under the guidance of experienced instructors. Upon completion of a First-Aid Qualification, employers can be assured that they have highly-trained personnel capable of responding swiftly and effectively to any First-Aid needs. This fulfils legal obligations and contributes to a safer, more caring work environment for all. In essence, the First Aid Certification is more than just a qualification; it’s an investment in the health and safety of your workforce.