1031 Courses

Description A certificate program in customer service helps students gain entry-level customer service positions by teaching them how to use basic office computer applications, such as word processors, spreadsheets, and email programs. Students also learn how to study the product and give adequate information to customers. They also learn how to analyze basic behavioral patterns of different customer personalities and the right ways to deal with them. Who is the course for? Managers, supervisors and customer service staff, as well as staff in departments, directly deal with customers on daily basis in any kind of job or business. Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path The Customer Service Basics course helps students to work as a company's client interaction and conflict-resolution representatives. Together with experience, you will stand high chances of promotion and ultimately gain the title of manager. Customer Service Basics Customer Service and Retention Templates 01:00:00 Customer Service & Retention Checklist 01:00:00 Customer Service Checklist 01:00:00 Mock Exam Mock Exam- Customer Service Basics 00:20:00 Final Exam Final Exam- Customer Service Basics 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description Get ready for achieving success in working environments driven by client relationship for example, restaurants, motels, clubs, bars, bistros, coffee-houses and retail locations. The customer service skills you will gain in this course will help you achieve success in wide range of industries. The modules on this course have been designed by the industry experts and by undertaking this course you will get to acquire appropriate customer service skills and effective ways for improvements as well. Learners will likewise learn phone etiquette, how to work in a group effectively, manage time and team and how to work under stress. Who is the course for? Anyone who deals with customers on daily basis in any kind of job or business Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path Sales Executive/Officer Marketing Executive/Officer Sales Manager Marketing Manager. Customer Service Basics Customer Service and Retention Templates 01:00:00 Customer Service & Retention Checklist 01:00:00 Customer Service Checklist 01:00:00 Customer Service First Lesson 00:30:00 Second Lesson 01:00:00 Third Lesson 00:30:00 Fourth Lesson 00:30:00 Fifth Lesson 01:00:00 Mock Exam Mock Exam-Customer Service Course 00:20:00 Final Exam Final Exam-Customer Service Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Our property management course will teach you every relevant piece of knowledge you need to have to manage a property.

24 Hour Flash Deal **33-in-1 Leadership and Management for Adult Care Mega Bundle** Leadership and Management for Adult Care Enrolment Gifts **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward a successful long-term career by studying the Leadership and Management for Adult Care package online with Studyhub through our online learning platform. The Leadership and Management for Adult Care bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass. This Leadership and Management for Adult Care course provides complete 360-degree training on Leadership and Management for Adult Care. You'll get not one, not two, not three, but thirty-three Leadership and Management for Adult Care courses included in this course. Plus Studyhub's signature Forever Access is given as always, meaning these Leadership and Management for Adult Care courses are yours for as long as you want them once you enrol in this course This Leadership and Management for Adult Care Bundle consists the following career oriented courses: Course 01: Level 5 Diploma in Leadership and Management for Adult Care Course 02: Strategic Management and Leadership Development Course 03: Leadership Skills Training Course 04: Leadership and Management Essential Skill Course 05: Team Management Course 06: Motivating, Performance Managing and Maintaining Team Culture in a Remote Team Course 07: Operations and Time Management Course 08: Middle Manager Management Course 09: Conflict Resolution Course 10: Performance Management Course 11: Project Management Course 12: Corporate Relationship Goals for Success Course 13: Employee Engagement and Retention Strategies Course 14: Employee Training Responsibilities: Effective Training Management Course 15: Governance and Risk Management: Navigating Corporate Strategies Course 16: Quality Management and Strategic Training - ISO 9001 Course 17: Change Management Course 18: Corporate Risk And Crisis Management Course 19: Corporate Social Responsibility Diploma Course 20: Talent Management & Employee Retention Techniques Course 21: Public Health Course 22: Health and Social Care Management Course 23: Clinical Governance in Adult Care Course 24: Health Economics and Health Technology Assessment Course 25: Research in Adult Care Course 26: Inclusive Communities: Disability Awareness and Inclusion Training Course 27: Public Health and Safety Course 28: Site Management Safety Training Scheme (SMSTS) Course 29: Infection Control & Medicine Handling Course 30: Duty of Candour in Healthcare: Ethical Practices and Legal Obligations Course 31: Communication Skills in Health and Social Care Course 32: Leadership Skills for UK Health Care Professionals Course 33: CSTF Patient Moving and Handling: Ensuring Safe Healthcare Practices In this exclusive Leadership and Management for Adult Care bundle, you really hit the jackpot. Here's what you get: Step by step Leadership and Management for Adult Care lessons One to one assistance from Leadership and Management for Adult Care professionals if you need it Innovative exams to test your knowledge after the Leadership and Management for Adult Care course 24/7 customer support should you encounter any hiccups Top-class learning portal Unlimited lifetime access to all thirty-three Leadership and Management for Adult Care courses Digital Certificate, Transcript and student ID are all included in the price PDF certificate immediately after passing Original copies of your Leadership and Management for Adult Care certificate and transcript on the next working day Easily learn the Leadership and Management for Adult Care skills and knowledge you want from the comfort of your home The Leadership and Management for Adult Care course has been prepared by focusing largely on Leadership and Management for Adult Care career readiness. It has been designed by our leadership and management care specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners. The Leadership and Management for Adult Care Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Leadership and Management for Adult Care bundle course has been created with thirty-three premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Leadership and Management for Adult Care Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Leadership and Management for Adult Care Elementary modules, allowing our students to grasp each lesson quickly. The Leadership and Management for Adult Care course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc. CPD 330 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Leadership and Management for Adult Care training is suitable for - Students Recent graduates Job Seekers Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Leadership and Management for Adult Care This course is suitable for anyone interested to further progress there career in: Level 5 Diploma in Leadership and Management for Adult Care (RQF) NVQ Level 5 in Leadership and Management for Health and Social Care BTEC Level 5 HND Diploma in Health and Social Care Level 5 Diploma in Leadership for Health and Social Care and Children and Young People's Services Level 5 Diploma in Health and Social Care (Adults) for England Level 5 Diploma in Leadership for Health and Social Care Services (Children and Young People's Management) Level 5 Diploma in Leadership and Management for Adult Care Level 5 Diploma in Healthcare Management Level 5 Diploma in Primary Care and Health Management Level 5 Diploma in Advanced Health and Social Care Level 5 Diploma in Health, Safety and Risk Management Requirements To participate in this Leadership and Management for Adult Care course, all you need is - A smart device A secure internet connection And a keen interest in Leadership and Management for Adult Care Career path You will be able to kickstart your Leadership and Management for Adult Care career because this course includes various courses as a bonus. This Leadership and Management for Adult Care is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Leadership and Management for Adult Care career opportunities. Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step

Customer Service Essentials 1 Day Training in Dunfermline

Customer Service Essentials 1 Day Training in Cambridge

Kick start your learning journey with this micro course covering the key training foundations we all need to shape and mark behaviour with lure reward and capture training techniques! Course curriculum 1 Training Foundations & Techniques Understanding Your Learner The Power of NO Attention Seeking Luring & "This Way" Clicker Introduction Clicker Training Top Tips Click, Sit & Down Teaching Watch Teaching your dog their name Teaching Wait or Stay Relaxation Mat Training Teaching Touch The Intelligence Test How To Greet A Dog Force Free Harness, Muzzle, Vet Collar & Jumper Fitting! Puppy Chewing & Nipping Punishment & Time Outs Training Foundations Retention Quiz - Check your knowledge! Bonus Content: Changing Undesirable Behaviour

Are you looking to enhance your HR Management skills? If yes, then you have come to the right place. Our comprehensive course on HR Management will assist you in producing the best possible outcome by mastering the HR Management skills. The HR Management course is for those who want to be successful. In the HR Management course, you will learn the essential knowledge needed to become well versed in HR Management. Our HR Management course starts with the basics of HR Management and gradually progresses towards advanced topics. Therefore, each lesson of this HR Management course is intuitive and easy to understand. Why would you choose the HR Management course from Compliance Central: Lifetime access to HR Management course materials Full tutor support is available from Monday to Friday with the HR Management course Learn HR Management skills at your own pace from the comfort of your home Gain a complete understanding of HR Management course Accessible, informative HR Management learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the HR Management Study HR Management in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your HR Management Course HR Management Curriculum Breakdown of the HR Management Course Section 1: Introduction Section 2: Core Concepts Section 3: Best Employee Retention Strategies That Actually Work Section 4: Employee Benefits & Retention Strategies Used by World's Top Companies Section 5: Practical Tips to Retain Employees in Your Organisation Section 6: Bonus Section: Building a Strong Relation with Employees Section 7: Conclusion CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The HR Management course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in HR Management. It is also great for professionals who are already working in HR Management and want to get promoted at work. Requirements To enrol in this HR Management course, all you need is a basic understanding of the English Language and an internet connection. Career path The HR Management course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to HR Management. HR Coordinator: £22,000 to £30,000 per year HR Assistant: £20,000 to £28,000 per year Recruitment Specialist: £25,000 to £35,000 per year Training and Development Officer: £24,000 to £32,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Are you looking to enhance your HR Management skills? If yes, then you have come to the right place. Our comprehensive course on HR Management will assist you in producing the best possible outcome by mastering the HR Management skills. The HR Management course is for those who want to be successful. In the HR Management course, you will learn the essential knowledge needed to become well versed in HR Management. Our HR Management course starts with the basics of HR Management and gradually progresses towards advanced topics. Therefore, each lesson of this HR Management course is intuitive and easy to understand. Why would you choose the HR Management course from Compliance Central: Lifetime access to HR Management course materials Full tutor support is available from Monday to Friday with the HR Management course Learn HR Management skills at your own pace from the comfort of your home Gain a complete understanding of HR Management course Accessible, informative HR Management learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the HR Management bundle Study HR Management in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your HR Management Course Improve your chance of gaining in demand skills and better earning potential by completing the HR Management HR Management Curriculum Breakdown of the HR Management Course Section 01: Introduction Section 02: Core Concepts Section 03: Best Employee Retention Strategies That Actually Work Section 04: Employee Benefits & Retention Strategies Used by World's Top Companies Section 05: Practical Tips to Retain Employees in Your Organisation Section 06: Bonus Section: Building a Strong Relation with Employees Section 07: Conclusion CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The HR Management course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in HR Management. It is also great for professionals who are already working in HR Management and want to get promoted at work. Requirements To enrol in this HR Management course, all you need is a basic understanding of the English Language and an internet connection. Career path The HR Management course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to HR Management. Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each