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Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now With a single payment you will gain access to Psychological Wellbeing Practitioner - Level 2 including 10 Career development courses, original hardcopy certificate, transcript and a student ID card. In this Psychological Wellbeing Practitioner - Level 2 course, you'll explore the Mental Capacity Act, the definition of psychological well-being and various approaches for promoting mental stability. You'll be able to measure the mental capacity of people suffering from ill mental health and assist them through their rehabilitation using positive psychology techniques. Take this course anywhere and at any time. Don't let your lifestyle limit your learning or your potential. Gain experience online and interact with experts. This can prove to be the perfect way to get noticed by a prospective employer and stand out from the crowd. This course has been rated and reviewed highly by our learners and professionals alike. We have a passion for teaching, and it shows. All of our courses have interactive online modules that allow studying to take place where and when you want it to. The only thing you need to take Psychological Wellbeing Practitioner - Level 2 is Wi-Fi and a screen. You'll never be late for class again. Experienced tutors and mentors will be there for you whenever you need them, and solve all your queries through email and chat boxes. Benefits you'll get choosing Apex Learning for this Psychological Wellbeing Practitioner - Level 2: One payment, but lifetime access to 11 CPD courses Certificates, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable knowledge without leaving your home What other courses are included with this Psychological Wellbeing Practitioner - Level 2? Course 1: Level 2 Mindfulness for Wellbeing Course 2: Emotional Intelligence and Human Behaviour Course 3: Counselling Course Course 4: Level 3 Mental Health Awareness Course Course 5: Dialectal Behaviour Therapy (DBT) Course 6: Domestic Violence and Abuse Awareness - Level 2 Course 7: Adverse Childhood Experiences and Cure Course 8: Addiction and Mental Health - Dual Diagnosis Course 9: Rational Emotive Behaviour Therapy Course 10: Covid 19 Psychological Impact and Wellbeing in Young People Curriculum Course 1: Psychological Wellbeing Practitioner - Level 2 Module-1: Introduction to Psychotherapy Module-2: Skills of a Psychological Wellbeing Practitioner Module-3: Types of Therapies Module-4: Engaging and Assessing the Patients Module-5: Low Intensity CBT Treatment Module-6: Forms of Psychotherapy Module-7: Helping the Client in Crisis Module-8: Crisis Intervention Course 2: Level 2 Mindfulness for Wellbeing Introduction & First Concepts Understanding & Beating Anxiety More Anti-Anxiety Skills & Concepts Conclusion Course 3: Emotional Intelligence and Human Behaviour Module 01: Human Behaviour and Basic Psychological Process Module 02: Evolutionary Perspective of Human Behaviour Module 03: Human Intelligence Module 04: Intelligence Test and Variations in Intelligence Module 05: Learning and Conditioning Module 06: Language and Communication Module 07: Introduction to Emotion Module 08: Emotion Influences Cognition Module 09: Stress, Anger and Conflict Module 10: Emotional Intelligence Module 11: Self-Leadership Module 12: Neuro-Linguistic Programming (NLP) Course 4: Counselling Course Introduction to the course Understanding Psychotherapy Starting Psychotherapy Practice Your Potential Clients in Therapy Different Types of Psychotherapy Internet Based Therapy Course 5: Level 3 Mental Health Awareness Course Module 1: Introduction to Mental Health Module 2: Childhood And Adolescent Psychiatric Disorders Module 3: Stress and Anxiety Disorders Module 4: Schizophrenia Module 5: Personality Disorders Module 6: Mood Disorders Module 7: Eating and Sleeping Disorders Module 8: Self-Harm and Suicide Module 9: Medication and Therapy in the Treatment of Mental Illness Module 10: Social Attitudes To Mental Illness Module 11: Mental Health Legislation and Services Module 12: Mental Health In The Workplace Course 6: Dialectal Behaviour Therapy (DBT) Introduction Introduction What is Counselling & Psychotherapy About Dialectical Behaviour Therapy (DBT) DBT Strategies & 'Life Skills' Treatment by DBT Effectiveness of DBT Course 7: Domestic Violence and Abuse Awareness - Level 2 Module 01: Introduction to Domestic Violence & Abuse Module 02: The Components of Domestic Violence Module 03: The Impact of Domestic Violence on Victims Module 04: The Impact of Domestic Violence and Abuse on Children Module 05: Assessing the Risks of Domestic Violence and Abuses on Children Module 06: Supporting the Victim and Reporting Incidents Module 07: Record Keeping Course 8: Adverse Childhood Experiences and Cure Module 01: Introduction to Child Psychology Module 02: Attachment and Relationship Building in Childhood Module 03: Impacts of Separation and Loss on Attachment Module 04: Factors That Influence Development Module 05: Cognitive Development Module 06: Social and Emotional Development Module 07: Personality and Intellectual Development of Children Module 08: Stages of Language Development Module 09: Understanding Moral Development Module 10: Play, Imagination, and Creativity Module 11: Problems of Infancy Module 12: Problems of Childhood Module 13: Problems of Adolescence Course 9: Addiction and Mental Health - Dual Diagnosis SAMHI Dual Diagnosis Intro video Module 01 - Drugs and Effects Module 02 - Addictions & Mental Health Module 03 - Harm Minimisation & Optimal Health Module 04 - Brain Works - Neurophysiology Module 05 - Trauma Model & Keys to Treatment Module 06 - Brief & Early Intervention and Tripod of Support Course 10: Rational Emotive Behaviour Therapy Unit 01: Introduction Unit 02: Foundations of REBT Unit 03: REBT Techniques and Step-by-Step Practical Application Unit 04: REBT in Special Conditions Course 10: Covid 19 Psychological Impact and Wellbeing in Young People Module 01. Anxiety and It's Causes Module 02. Anxiety Disorders Module 03. Anxiety in Children Module 04. Anxiety in Young People Module 05. Impact of Covid 19 on Children and Women and Young People Module 06. Supporting Children During Covid 19 Module 07. Supporting Young People During Covid 19 Module 08. Managing Anxiety in Families with Children and Youth During the COVID-19 Outbreak Module 09. Treatment of Anxiety Disorder Module 10. Bereavement Guide During COVID 19 How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. CPD 115 CPD hours / points Accredited by CPD Quality Standards Who is this course for? There is no experience or previous qualifications required for enrolment on this Psychological Wellbeing Practitioner - Level 2. It is available to all students, of all academic backgrounds. ** Completing this course does not imply that you are qualified to work as a Psychological Wellbeing Practitioner. If you are seeking a course that fits the HCPC's standards, please contact the HCPC or the RCSLT ** Requirements Our Psychological Wellbeing Practitioner - Level 2 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various skills will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Psychological Wellbeing Practitioner - Level 2) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Give a compliment to your career and take it to the next level. This Psychological Wellbeing will provide you with the essential knowledge and skills required to shine in your professional career. Whether you want to develop skills for your next job or want to elevate skills for your next promotion, this Psychological Wellbeing will help you keep ahead of the pack. The Psychological Wellbeing incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can reinforce your professional skills and knowledge, reaching out to the level of expertise required for your position. Further, this Psychological Wellbeing will add extra value to your resume to stand out to potential employers. Throughout the programme, it stresses how to improve your competency as a person in your profession while at the same time it outlines essential career insights in this job sector. Consequently, you'll strengthen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the Psychological Wellbeing, you can equip yourself with the essentials to keep you afloat into the competition. Along with this Psychological Wellbeing course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. This Psychological Wellbeing Bundle Consists of the following Premium courses: Course 01: Psychological Wellbeing Practitioner - Level 2 Course 02: Emotional Intelligence and Human Behaviour Course 03: Level 3 Mental Health Awareness Course Course 04: Rational Emotive Behaviour Therapy Course 05: Art of Meditation Course 06: EFT - Emotional Freedom Technique Course 07: Food and Mood: Improving Mental Health Through Diet and Nutrition Course 08: OCD Awareness Course 09: Cognitive behavioural therapy Course 10: Dialectal Behaviour Therapy (DBT) Course 11: Addiction and Mental Health - Dual Diagnosis So, enrol now to advance your career! Benefits you'll get choosing Apex Learning for this Psychological Wellbeing: One payment, but lifetime access to 11 CPD courses Certificate, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) Curriculum of the Bundle Course 01: Psychological Wellbeing Practitioner - Level 2 Module-1: Introduction to Psychotherapy Module-2: Skills of a Psychological Wellbeing Practitioner Module-3: Types of Therapies Module-4: Engaging and Assessing the Patients Module-5: Low Intensity CBT Treatment Module-6: Forms of Psychotherapy Module-7: Helping the Client in Crisis Module-8: Crisis Intervention Course 02: Emotional Intelligence and Human Behaviour Module 01: Human Behaviour and Basic Psychological Process Module 02: Evolutionary Perspective of Human Behaviour Module 03: Human Intelligence Module 04: Intelligence Test and Variations in Intelligence Module 05: Learning and Conditioning Module 06: Language and Communication Module 07: Introduction to Emotion Module 08: Emotion Influences Cognition Module 09: Stress, Anger and Conflict Module 10: Emotional Intelligence Module 11: Self-Leadership Module 12: Neuro-Linguistic Programming (NLP) Course 03: Level 3 Mental Health Awareness Course Module 1: Introduction to Mental Health Module 2: Childhood And Adolescent Psychiatric Disorders Module 3: Stress and Anxiety Disorders Module 4: Schizophrenia Module 5: Personality Disorders Module 6: Mood Disorders Module 7: Eating and Sleeping Disorders Module 8: Self-Harm and Suicide Module 9: Medication and Therapy in the Treatment of Mental Illness Module 10: Social Attitudes To Mental Illness Module 11: Mental Health Legislation and Services Module 12: Mental Health In The Workplace Course 04: Rational Emotive Behaviour Therapy Unit 01: Introduction Unit 02: Foundations of REBT Unit 03: REBT Techniques and Step-by-Step Practical Application Unit 04: REBT in Special Conditions Course 05: Art of Meditation Module 01: Introduction Module 02: Common Myths about Meditation Module 03: Meditation in a Nutshell Module 04: The Top 10 Benefits of Meditation Module 05: Practical vs Esoteric Meditation Module 06: The Seal Quick Stress Relief Module 07: Counting Your Breath Module 08: Present Sense Mindfulness Module 09: Watch Your Emotion like Clouds Module 10: Meditation Best Practice Module 11: Conclusion Course 06: EFT - Emotional Freedom Technique Module 01: What Is EFT (Emotional Freedom Technique)? Module 02: EFT and Emotions, The Brain (EFT with the body) Module 03: EFT Procedure Module 04: Detailed Instructions of EFT Module 05: Applying EFT to Physical Issues Module 06: Treating Children with EFT Module 07: EFT That Can Improve/ Heal Life & Tips Module 08: Doing Business with EFT Course 07: Food and Mood: Improving Mental Health Through Diet and Nutrition Module 01: Introduction to Food & Mood Module 02: The Relationship between Nutrition and Mental Health Module 03: The Second Brain: Trust Your Gut Module 04: Diet and Mental Health in Adults Module 05: Trends in Food Consumption and Mental Health Module 06: Stress Can Make You Fat Module 07: Disorders of Mood and Behaviour Course 08: OCD Awareness Module 1: Introduction to Obsessive Compulsive Disorder (OCD) Module 2: Signs, Symptoms and Causes of OCD Module 3: Identifying and Treating Specific OCD Symptoms Module 4: Treatment for OCD Module 5: Treating Children with OCD Module 6: Overcoming OCD Module 7: Relapse Prevention and Recovery Module 8: Living with OCD Course 09: Cognitive behavioural therapy Psychology of Stress Individual experiences of 'stress' Stress Management Psychology of 'Anxiety' Anxiety Disorders Coping with Anxiety Final Words Course 10: Dialectal Behaviour Therapy (DBT) Introduction Introduction What is Counselling & Psychotherapy About Dialectical Behaviour Therapy (DBT) DBT Strategies & 'Life Skills' Treatment by DBT DBT for Psychological Disorders Effectiveness of DBT Course 11: Addiction and Mental Health - Dual Diagnosis Promotional Video SAMHI Dual Diagnosis Intro video Module 01 - Drugs and Effects Module 02 - Addictions & Mental Health Module 03 - Harm Minimisation & Optimal Health Module 04 - Brain Works - Neurophysiology Module 05 - Trauma Model & Keys to Treatment Module 06 - Brief & Early Intervention and Tripod of Support CPD 145 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Psychological Wellbeing bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. ** Completing this course does not imply that you are qualified to work as a psychologist. If you are seeking a course that fits the HCPC's standards, please contact the HCPC or the RCSLT** Requirements Our Psychological Wellbeing is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various expertise will increase the value in your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Psychological Wellbeing Practitioner - Level 2) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The de.livery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost

Course Overview Discover the technique to embrace responsibility and show the skills of a manager by taking this training on how to Become a Great Leader. Being appointed as a senior figure in a team or organisation is a privilege and a sign that people have confidence in your abilities. With this tuition, you will be able to hit the ground running and quickly show that you have the capability to inspire and direct the collective efforts of your team members.  This Leadership coaching covers all aspects of people management and organisational qualities that enable success in the workplace. Ideal for first-time managers who want to show dedication and enthusiasm in their new role, you will be taught valuable techniques incorporating psychology, cultural behaviour, and emotional intelligence. This is the perfect opportunity to make the most of your first moments as a manager and avoid negative impressions from your team. This best selling Become a Great Leader has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Become a Great Leader is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Become a Great Leader is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Become a Great Leader is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Become a Great Leader, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Become a Great Leader will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Become a Great Leader to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

Course Overview In any position or jobs sector, leadership skills are essential for your growth and development. Learn important leadership skills and how they can help you to improve your performance from this Essential Leadership Skills for The Future course. In this Essential Leadership Skills for The Future course you will be familiarized with different leadership traits and how you can use them in your work. You will learn about the qualities of a good leader, the importance of creativity and communication in leadership. This course will teach you organizational and communication skills that will help you connect, negotiate and evolve as a leader. This course will boost your emotional intelligence and improve your overall growth. This course will help you improve your leadership skills and efficiency. You will learn about different leadership skills and their application from easily understandable comprehensive lessons of the course. This course is ideal for anyone who wants to boost their productivity and develop their leadership skills. Learning Outcomes Learn about the qualities you need to be a leader Show creativity and empathy in a leading position Be able to acquire organizational skills Familiarize with different leadership skills and competencies Learn how to negotiate and communicate with people effectively Understand the foundation of leadership and how they are used Learn how inclusiveness and engagement can improve your performance as a leader Learn about different leadership and management traits in the UK Who is this course for? This comprehensive Essential Leadership Skills for The Future course is ideal for those who want to learn leadership skills and boost their personal and professional growth You will learn how you can use leadership skills in your work from this course. Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Certification After you have successfully completed the course, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path The Essential Leadership Skills for The Future is a useful qualification to possess and would be beneficial for any related profession or industry such as: Leaders Entrepreneurs Business Owners Managers Departmental Heads Company Directors Managing Directors Team Leaders Supervisors Essential Leadership Skills for The Future Module 01: Introduction to Leadership 00:25:00 Module 02: Qualities of a Good Leader and Leadership 00:15:00 Module 3. Creativity in Leadership 00:21:00 Module 4: Organisational Skills 00:28:00 Module 5. Leadership Skills and Competencies 00:32:00 Module 6: Communication Skills 00:29:00 Module 7: Negotiation Techniques 00:17:00 Module 8. Cultivating Inclusion, Belonging, and Engagement 00:27:00 Module 9. Leadership Foundations 00:26:00 Module 10. Emotional Intelligence 00:21:00 Module 11. Evolve as a Leader 00:16:00 Module 12. Leadership & Management in the UK 00:19:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Overview of Life Coaching In the bustling world of personal development, life coaching stands as a beacon of transformation in the UK. Recent years have seen a surge in individuals seeking clarity, direction, and empowerment, leading to a burgeoning demand for skilled life coaches.  With the UK's rich tapestry of diverse needs, this Life Coaching Course offers you the chance to tap into a market rife with opportunities. Harnessing essential coaching tools, from understanding emotional intelligence to mastering body language, this Course curriculum offers an enriching journey into the world of life coaching, readying you to make a real difference. This Life Coaching Course covers the following topics: Understand the fundamental principles of life coaching. Gain insights into self-awareness and managing core beliefs. Differentiate between life coaching types and their unique attributes. Enhance emotional intelligence and body language techniques. Establish structures for client work, including goal-setting. Learn about ethical considerations and business development in coaching. Details Perks of Learning with IOMH One-To-One Support from a Dedicated Tutor Throughout Your Course. Study Online — Whenever and Wherever You Want. Instant Digital/ PDF Certificate. 100% Money Back Guarantee. 12 Months Access. Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion – Digital / PDF Certificate After completing the Life Coaching course, you can order your CPD Accredited Digital/ PDF Certificate for £5.99. Certificate of Completion – Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. Shipping Charges: Inside the UK: £3.99 International: £10.99 Who Is This Course for? This Life Coaching is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand. On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level. This course has been developed with maximum flexibility and accessibility, making it ideal for people who don’t have the time to devote to traditional education. Requirements You don’t need any educational qualification or experience to enrol in the Life Coaching course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this Life Coaching Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors. Course Curriculum Module 01: Life Coaching: The Purpose and Fundamentals Life Coaching: The Purpose and Fundamentals 00:48:00 Module 02: Develop Your Self-Awareness Develop Your Self-Awareness 00:52:00 Module 03: The Development of Core Beliefs and Managing Fears The Development of Core Beliefs and Managing Fears 00:47:00 Module 04: Life Coaching Types and Key Attributes of a Life Coach Life Coaching Types and Key Attributes of a Life Coach 01:00:00 Module 05: Understanding Emotional Intelligence Understanding Emotional Intelligence 00:44:00 Module 06: Body Language and Communication Techniques Body Language and Communication Techniques 00:44:00 Module 07: A Structure for Client Work and Goal Setting A Structure for Client Work and Goal Setting 00:38:00 Module 08: Basic Principles for Business Development and Growth Basic Principles for Business Development and Growth 00:54:00 Module 09: The Ethical Coach: Protect Yourself and Your Clients The Ethical Coach: Protect Yourself and Your Clients 00:48:00

*** Don't Spend More; Spend Smart*** Get Hard Copy + PDF Certificates + Transcript + Student ID Card + e-Learning App as a Gift - Enrol Now Tired of browsing and searching for a Call Centre Training course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this extensive bundle that has everything you need to succeed. After surveying thousands of learners just like you and considering their valuable feedback, this all-in-one Call Centre Training bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Call Centre Training course that will enhance your skills and prepare you for the competitive job market. Also, our experts are available for answering your queries on Call Centre Training and help you along your learning journey. Advanced audio-visual learning modules of these Call Centre Training courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Call Centre Training, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Call Centre Training Bundle Consists of the following Premium courses: Course 01: Phone-Based Customer Service Course 02: Customer Relationship Management Course 03: Retail Strategy Course 04: Public Speaking and Presentation Skill Course Course 05: Sales: Psychology of Customers Course 06: Telesales Executive Training Course 07: Facilities Management Level 3 Course 08: Data Protection and Data Security Level 2 Course 09: Effective Communication Skills Diploma Course 10: The Formula to Talk with Strangers Course 11: Emotional Intelligence and Human Behaviour Course 12: Content Management Course 13: Touch Typing Essential Skills Level 3 Course 14: Stress Management Training Benefits you'll get choosing Apex Learning for this Call Centre Training: Pay once and get lifetime access to 14 CPD courses Free e-Learning App for engaging reading materials & helpful assistance Certificates, student ID for the title course included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable knowledge without leaving your home How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Call Centre Training expertise and essential knowledge, which will assist you in reaching your goal. Curriculum: Course 01: Phone-Based Customer Service Module 1: Introduction to Customer Service Module 2: What's Different about Good Customer Service? Module 3: Customer Relationship Management Module 4: Customer Service Communication Strategies Module 5: Aspects of Phone Etiquette Module 6: Building Rapport Over the Phone Module 7: Inbound and Outbound Calls Module 8: Active Listening and Managing Tough Callers Module 9: Managing Interoffice Calls and Voicemail Module 10: Problem Solving over the Phone Module 11: Intra Organisation Dealings Module 12: Measuring Customer Service Course 02: Customer Relationship Management Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 03: Retail Strategy Module 01: Introduction to Retail Management Module 02: Retail Strategy Module 03: Retail Buying and Merchandising Module 04: Retail Pricing Module 05: Supply Chain Management in Retailing Module 06: The Sales Process and Dealing with Customers at the Checkout Module 07: Importance of Consumer Behaviour Module 08: Taking Trends and Targeting Customers Effectively Module 09: The Importance of Communicating with Customers Module 10: Choosing a Retail Location Module 11: Retail Psychology Module 12: Negotiate the Right Deal with Suppliers Module 13: Develop Store Security Procedures Module 14: Management Skills for Leading Your Team Module 15: Selling in Multiple Channels Module 16: Retail Brand Management Module 17: Health & Safety for Retail Stores Module 18: Consumer Rights Act Course 04: Public Speaking and Presentation Skill Course Introduction QUICK UNLEARNING Before Starting this "SKILL" IS THIS HAPPENED WITH YOU???? Impressive Methods of Hooking Audience, even before your Speech or Presentation 6 Highly Impressive Methods of Starting any Speech or Presentation!! Body Language: 6 Methods for Impressive Body Language for Speech or Presentation Vocal Variety: 3 Methods (VST) for POWERFUL Vocal Variety Effective Methods of Ending Any Speech or Presentation Course 05: Sales: Psychology of Customers Introduction Introducing A.S.K - concentrating on 'A' for ATTRACT. Section 3 The 'S' of A.S.K. - SERVING Section 4 The K of A.S.K Section 5 ...And lastly... Course 06: Telesales Executive Training Module 1: Introduction to Tele Sales Executive Training Module- 2: All About Telemarketing Module 3: Elevate Sales on Telephone Module 4: Prospective Telephone-Sales Expert Module 5: The Right Words and Phrases to Use on a Sales Call Module 6: Preparing The Call Module 7: Opening The Call Module 8: Structuring The Call Module 9: Verbal Communication Skills Module 10: Dealing with Objections Module 11: Closing the Sale/ Gaining Commitment Module 12: Dealing with Rejection Module 13: Close a Sale Call Module 14: Increasing your Earnings by Expanding Sales Course 07: Facilities Management Level 3 Module 01: Introduction to Facility Management Module 02: Space Management Module 03: Managing Workplace Services Module 04: Human Resource and Contract Management Module 05: Lease Purchase and Vendor Management Module 06: Health and Safety at Work Module 07: Sustainable Facility Management Module 08: Maintenance and Repairs Module 09: Project Management Module 10: Business Development and Succession Planning Course 08: Data Protection and Data Security Level 2 GDPR Basics GDPR Explained Lawful Basis for Preparation Rights and Breaches Responsibilities and Obligations Course 09: Effective Communication Skills Diploma Module 01: Business Communication Module 02: Verbal and Non-verbal Communication Module 03: Written Communication Module 04: Electronic Communication Module 05: Communicating with Graphic Module 06: Effectively Working for Your Boss Course 10: The Formula to Talk with Strangers Section 01: Course Overview Section 02: The Formula Section 03: Summary Section 04: End Course 11: Emotional Intelligence and Human Behaviour Module 01: Human Behaviour and Basic Psychological Process Module 02: Evolutionary Perspective of Human Behaviour Module 03: Human Intelligence Module 04: Intelligence Test and Variations in Intelligence Module 05: Learning and Conditioning Module 06: Language and Communication Module 07: Introduction to Emotion Module 08: Emotion Influences Cognition Module 09: Stress, Anger and Conflict Module 10: Emotional Intelligence Module 11: Self-Leadership Module 12: Neuro-Linguistic Programming (NLP) Course 12: Content Management Module 01: Introduction to Content Management Module 02: Content Management System (CMS) Module 03: Basics of Content Management Systems Module 04: Content Strategy Module 05: Content Marketing Module 06: Content Marketing Tools and Tactics Module 07: Content Marketing Strategy Course 13: Touch Typing Essential Skills Level 3 Module 01: Getting Started Module 02: DRILL 1 The home keys Module 03: DRILL 2 e and i, g and h Module 04: DRILL 3 o and n, shift keys and t Module 05: DRILL 4 extra practice . and y Module 06: DRILL 5 , and w Module 07: DRILL 6 m and u Module 08: DRILL 7 v and x Module 09: DRILL 8 sentence drills Module 10: DRILL 9 figures Module 11: DRILL 10 alphabetical paragraphs Module 12: Recap Course 14: Stress Management Training Beginning Concepts Specific Stress Management Techniques MORE Stress Reduction Strategies Still MORE Stress Reduction Techniques - Part 1 Still MORE Stress Reduction Techniques - Part 2 Still MORE Stress Reduction Techniques - Part 3 BONUS Video & Wrap Up! Special LIVE Bonus Video! CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Call Centre Training bundle. Requirements Our Call Centre Training course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Having this Call Centre Training expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included You will get the PDF Certificate for the title course (Phone-Based Customer Service) absolutely Free! Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Phone-Based Customer Service) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

CRRUK equips professionals with the concepts, skills and tools to build conscious, intentional relationships, and to coach relationship systems of any size.

Award-winning, highly cost effective, certified leadership & management training for your organisation Online and face to face learning for cohorts of between 50- 100,000 users. Available Globally. World-leading content mapped to your vision, organisational objective and your competency framework. Full reporting transparency and engagement tracking. Capability uplift at scale, in the most cost effective, impactful way possible Beneficial for GMC or JCI compliance Give your workforce access to world-leading MIT Sloan Management Review content. Stunning, award-winning learning platform available on all devices.  Overview Attract, retain and inspire the best national and global talent with training that will make your hospital thrive It’s essential your investment is ulitised and has the desired impact. Our content is relatable and relevant so encourages active usage and engagement. We are invested in making sure you get a great return on your investment each day. Our programmes are: Focused on your organisation’s strategic objectives and competency framework. We help you tackle pressing issues Made for you. Our platform can intigrate with your learning management system (LMS) Cost-effective. Develop teams, departments and organisation wide with our innovative platform Prestigious. Give your workforce access to world-leading MIT Sloan Management Review and Mayo Clinic content Recognised by the Chartered Management Institute (CMI) & fully CPD certified Flexible. On-demand learning via our platform and app. Keep the workforce learning on the go. No study leave required Global. Made by NHS doctors and used by healthcare professionals worldwide Hybrid. Face to face group sessions delivered by clinical and leadership experts, supported by our technology Organised. Upload your own specific training material to our platform to save time and resourses Trusted and Accredited. We have the only management and leadership courses in the world accredited by: World leading content supported by cutting edge technology. Made for healthcare professionals.  Course Content Content to inspire your workforce What is the role of leader? Building and Leading Successful teams CPDwatch Building and Leading Successful teams Building and Leading Successful teams Leading with Values and Ethics CPDwatch Leading with Values and Ethics Leading with Values and Ethics watch Leadership Insights on Leading with Executive Presence Leadership Insights on Leading with Executive Presence watch Leadership Insights on Building & Leading Teams Leadership Insights on Building & Leading Teams watch Leadership Toolkit: Facilitating a Workshop Leadership Toolkit: Facilitating a Workshop watch Leadership Toolkit: Facilitating a Brainstorming Session Leadership Toolkit: Facilitating a Brainstorming Session watch Leadership Toolkit: Running a Team Debrief Leadership Toolkit: Running a Team Debrief watch The Characteristics of an Accountable Leader The Characteristics of an Accountable Leader Leading through Shared Vision CPDwatch Leading through Shared Vision Leading through Shared Vision watch Evaluating Your Management Style Evaluating Your Management Style watch The Adaptive Leader: Be an Iceberg The Adaptive Leader: Be an Iceberg The Collaborative Leader CPDwatch The Collaborative Leader The Collaborative Leader Leading through Problem Solving and Decision Making CPDwatch Leading through Problem Solving and Decision Making Leading through Problem Solving and Decision Making watch Leadership Insights on Leading Diversity Leadership Insights on Leading Diversity watch Leadership Insights on Judgment and Decisiveness Leadership Insights on Judgment and Decisiveness Leading with Judgment and Decisiveness CPDwatch Leading with Judgment and Decisiveness Leading with Judgment and Decisiveness Accountable Leadership CPDwatch Accountable Leadership Accountable Leadership watch Leadership Insights on Being Accountable Leadership Insights on Being Accountable watch Expert Insights on Networking & Building Relationships Expert Insights on Networking & Building Relationships watch Building Your Professional Network Building Your Professional Network watch Leadership Insights on Networking with your Peers Leadership Insights on Networking with your Peers watch Networking to Improve Leadership Effectiveness Networking to Improve Leadership Effectiveness watch Empowering Employees Empowering Employees read MIT Sloan Management Review on New Leader Transitions MIT Sloan Management Review on New Leader Transitions read All the Leader You Can Be: The Science of Achieving Extraordinary Executive Presence All the Leader You Can Be: The Science of Achieving Extraordinary Executive Presence read MIT Sloan Management Review on The Adaptive Leader MIT Sloan Management Review on The Adaptive Leader read MIT Sloan Management Review Article on Looking for Opportunity in the Midst of Crisis MIT Sloan Management Review Article on Looking for Opportunity in the Midst of Crisis read Executive Presence: The Art of Commanding Respect like a CEO, Second Edition Executive Presence: The Art of Commanding Respect like a CEO, Second Edition read MIT Sloan Management Review on Leader as Motivator MIT Sloan Management Review on Leader as Motivator listen The Accountable Leader: Developing Effective Leadership Through Managerial Accountability The Accountable Leader: Developing Effective Leadership Through Managerial Accountability listen From Bud to Boss: Secrets to a Successful Transition to Remarkable Leadership From Bud to Boss: Secrets to a Successful Transition to Remarkable Leadership listen Strategic Connections: The New Face of Networking in a Collaborative World Strategic Connections: The New Face of Networking in a Collaborative World listen The Courage Way: Leading and Living with Integrity The Courage Way: Leading and Living with Integrity listen Executive Presence: The Art of Commanding Respect Like a CEO Executive Presence: The Art of Commanding Respect Like a CEO The importance of skillful communication Leading across Cultures CPDwatch Leading across Cultures Leading across Cultures watch Leadership Insights on Setting and Managing Priorities Leadership Insights on Setting and Managing Priorities watch Expert Insights on Collaboration Expert Insights on Collaboration Becoming a Successful Collaborator CPDwatch Becoming a Successful Collaborator Becoming a Successful Collaborator Leading with Judgment and Decisiveness CPDwatch Leading with Judgment and Decisiveness Leading with Judgment and Decisiveness watch Managing Conflict across Cultures Managing Conflict across Cultures watch Managing Conflict in High Performance Teams Managing Conflict in High Performance Teams watch Leadership Insights on Conflict Management Leadership Insights on Conflict Management The Collaborative Leader CPDwatch The Collaborative Leader The Collaborative Leader watch Leadership Insights on Leading Across Cultures Leadership Insights on Leading Across Cultures Leading Diversity CPDwatch Leading Diversity Leading Diversity Encouraging Team Communication and Collaboration CPDwatch Encouraging Team Communication and Collaboration Encouraging Team Communication and Collaboration Navigating Challenging Situations with Diplomacy and Tact CPDwatch Navigating Challenging Situations with Diplomacy and Tact Navigating Challenging Situations with Diplomacy and Tact Facing Virtual Team Challenges CPDwatch Facing Virtual Team Challenges Facing Virtual Team Challenges watch Leadership Insights on Problem Solving & Decision Making Leadership Insights on Problem Solving & Decision Making watch Leadership Insights on Leading through Disruption Leadership Insights on Leading through Disruption watch Leadership Insights on Leading through Motivation Leadership Insights on Leading through Motivation Leading Others through Conflict CPDwatch Leading Others through Conflict Leading Others through Conflict Cultivating Cross-functional Team Collaboration CPDwatch Cultivating Cross-functional Team Collaboration Cultivating Cross-functional Team Collaboration watch Running a Team Debrief Running a Team Debrief watch Leaders Have to Be Human Leaders Have to Be Human watch Collaborating Beyond the Team Collaborating Beyond the Team watch How the Power of Listening Can Reveal Your Team's Motivating Tensions How the Power of Listening Can Reveal Your Team's Motivating Tensions read Successful Time Management: How to be Organized, Productive and Get Things Done Successful Time Management: How to be Organized, Productive and Get Things Done read Managing Conflict at Work: Understanding and Resolving Conflict for Productive Working Relationships Managing Conflict at Work: Understanding and Resolving Conflict for Productive Working Relationships read Conflict Management Conflict Management read Committed Teams: Three Steps to Inspiring Passion and Performance Committed Teams: Three Steps to Inspiring Passion and Performance read Building the Team Organisation: How to Open Minds, Resolve Conflict, and Ensure Cooperation Building the Team Organisation: How to Open Minds, Resolve Conflict, and Ensure Cooperation read MIT Sloan Management Review on Problem Solving and Decision Making MIT Sloan Management Review on Problem Solving and Decision Making read Communicate Like a Leader: Connecting Strategically to Coach, Inspire, and Get Things Done Communicate Like a Leader: Connecting Strategically to Coach, Inspire, and Get Things Done read MIT Sloan Management Review on Negotiation MIT Sloan Management Review on Negotiation read 5 Critical Conversations to Talent Development: Tips, Tools & Intelligence for Developing Talent 5 Critical Conversations to Talent Development: Tips, Tools & Intelligence for Developing Talent read MIT Sloan Management Review on Developing People MIT Sloan Management Review on Developing People read MIT Sloan Management Review on Cross-Functional Collaboration MIT Sloan Management Review on Cross-Functional Collaboration listen Opening Doors to Teamwork and Collaboration: 4 Keys That Change Everything Opening Doors to Teamwork and Collaboration: 4 Keys That Change Everything How to create and lead change Contributing as a Virtual Team Member CPDwatch Contributing as a Virtual Team Member Contributing as a Virtual Team Member Leading Innovation CPDwatch Leading Innovation Leading Innovation Leading with Strategic Thinking CPDwatch Leading with Strategic Thinking Leading with Strategic Thinking watch Leadership Insights on Strategic Thinking Leadership Insights on Strategic Thinking Building and Leading Successful Teams CPDwatch Building and Leading Successful Teams Building and Leading Successful Teams watch Leadership Insights on Building & Leading Teams Leadership Insights on Building & Leading Teams Creating a Successful Business Execution Culture CPDwatch Creating a Successful Business Execution Culture Creating a Successful Business Execution Culture watch How to Build Trust in a Team How to Build Trust in a Team watch Leadership Insights on Leading Innovation Leadership Insights on Leading Innovation watch Leadership Insights on Leading a Culture of Execution Leadership Insights on Leading a Culture of Execution watch Leadership Insights on Leading through Change Leadership Insights on Leading through Change Leading through the Challenge of Change CPDwatch Leading through the Challenge of Change Leading through the Challenge of Change watch Leadership Insights on Leading Collaboratively Leadership Insights on Leading Collaboratively Facilitating Sustainable Change CPDwatch Facilitating Sustainable Change Facilitating Sustainable Change watch Disruptive Leadership Disruptive Leadership read Learning to Think Strategically Learning to Think Strategically read Leading with Strategic Thinking: Four Ways Effective Leaders Gain Insight, Drive Change, and Get Results Leading with Strategic Thinking: Four Ways Effective Leaders Gain Insight, Drive Change, and Get Results read Demystifying Strategic Thinking: Lessons from Leading CEOs Demystifying Strategic Thinking: Lessons from Leading CEOs read MIT Sloan Management Review on Building and Leading Teams MIT Sloan Management Review on Building and Leading Teams read Virtual Leadership: Practical Strategies for Getting the Best Out of Virtual Work and Virtual Teams Virtual Leadership: Practical Strategies for Getting the Best Out of Virtual Work and Virtual Teams read Managing and Leading People through Organizational Change: The Theory and Practice of Sustaining Change through People Managing and Leading People through Organizational Change: The Theory and Practice of Sustaining Change through People read The Effective Change Manager's Handbook: Essential Guidance to the Change Management Body of Knowledge The Effective Change Manager's Handbook: Essential Guidance to the Change Management Body of Knowledge read Choosing to Change: An Alternative Understanding of Change Management Choosing to Change: An Alternative Understanding of Change Management Why leaders should possess emotional intelligence Leading by Developing People CPDwatch Leading by Developing People Leading by Developing People watch Leadership Insights on Critical Thinking Leadership Insights on Critical Thinking watch Knowing When to Think Critically Knowing When to Think Critically Developing Your Critical Thinking and Cognitive Flexibility CPDwatch Developing Your Critical Thinking and Cognitive Flexibility Developing Your Critical Thinking and Cognitive Flexibility Leading through Setting and Managing Priorities CPDwatch Leading through Setting and Managing Priorities Leading through Setting and Managing Priorities watch Managing Priorities Managing Priorities watch Leadership Insights on Leading with Values & Ethics Leadership Insights on Leading with Values & Ethics The Collaborative Leader CPDwatch The Collaborative Leader The Collaborative Leader The Agile Leader CPDwatch The Agile Leader The Agile Leader watch Disruptive Leadership Disruptive Leadership Make The Time You Need: Get Organised CPDwatch Make The Time You Need: Get Organised Make The Time You Need: Get Organised watch Leadership Insights on Emotional Intelligence Leadership Insights on Emotional Intelligence Becoming an Emotionally Intelligent Leader CPDwatch Becoming an Emotionally Intelligent Leader Becoming an Emotionally Intelligent Leader Managing in a Crisis CPDwatch Managing in a Crisis Managing in a Crisis watch Planning Crisis Communications Planning Crisis Communications watch Crisis Management for Leaders Crisis Management for Leaders watch Take a Deep Breath and Manage Your Stress Take a Deep Breath and Manage Your Stress watch Being a Mindful Leader Being a Mindful Leader watch Overcome Emotional Feelings Overcome Emotional Feelings Managing Pressure and Stress to Optimise Your Performance CPDwatch Managing Pressure and Stress to Optimise Your Performance Managing Pressure and Stress to Optimise Your Performance watch Expert Insights on Managing Stress Expert Insights on Managing Stress watch Emotional Intelligence and Effective Leadership Emotional Intelligence and Effective Leadership watch Helping Your Team Work Helping Your Team Work watch Fair and Just Decision Making Fair and Just Decision Making read MIT Sloan Management Review on Setting and Managing Priorities MIT Sloan Management Review on Setting and Managing Priorities read Advances in Authentic and Ethical Leadership Advances in Authentic and Ethical Leadership read Resilient Organisations: How to Survive, Thrive and Create Opportunities Through Crisis and Change Resilient Organisations: How to Survive, Thrive and Create Opportunities Through Crisis and Change read 50 Activities For Managing Stress 50 Activities For Managing Stress read Emotional Intelligence Pocketbook: Little Exercises for an Intuitive Life Emotional Intelligence Pocketbook: Little Exercises for an Intuitive Life read Mindful Leadership: The 9 Ways to Self-Awareness, Transforming Yourself, and Inspiring Others Mindful Leadership: The 9 Ways to Self-Awareness, Transforming Yourself, and Inspiring Others The significance of coaching in your career Developing Successful Coaching Relationships CPDwatch Developing Successful Coaching Relationships Developing Successful Coaching Relationships watch Working on Shared Goals through Teaming Working on Shared Goals through Teaming watch Initiating a Coaching Relationship Initiating a Coaching Relationship watch Coaches Build Self-Confidence Coaches Build Self-Confidence watch Be a Better Coach Be a Better Coach watch Coaching Team Members Coaching Team Members Leading by Developing People CPDwatch Leading by Developing People Leading by Developing People watch Delivering Results While Developing People Delivering Results While Developing People watch How to Increase Engagement How to Increase Engagement watch Leadership Insights on Coaching Leadership Insights on Coaching watch Leadership Insights on Developing Women Leaders Leadership Insights on Developing Women Leaders watch Leadership Insights on Leading Collaboratively Leadership Insights on Leading Collaboratively watch Creating a Vision Creating a Vision watch Becoming A More Effective Delegator Becoming A More Effective Delegator read MIT Sloan Management Review on Leader as Coach Special Collection MIT Sloan Management Review on Leader as Coach Special Collection read Anytime Coaching: Unleashing Employee Performance, Second Edition Anytime Coaching: Unleashing Employee Performance, Second Edition read Coaching and Mentoring: Practical Techniques for Developing Learning and Performance, Third Edition Coaching and Mentoring: Practical Techniques for Developing Learning and Performance, Third Edition read The Extraordinary Coach: How the Best Leaders Help Others Grow The Extraordinary Coach: How the Best Leaders Help Others Grow read Leading the Unleadable: How to Manage Mavericks, Cynics, Divas, and Other Difficult People Leading the Unleadable: How to Manage Mavericks, Cynics, Divas, and Other Difficult People read 100 Ways to Motivate Others: How Great Leaders Can Produce Insane Results without Driving People Crazy, Third Edition 100 Ways to Motivate Others: How Great Leaders Can Produce Insane Results without Driving People Crazy, Third Edition read Communicate Like a Leader: Connecting Strategically to Coach, Inspire, and Get Things Done Communicate Like a Leader: Connecting Strategically to Coach, Inspire, and Get Things Done listen 50 Top Tools for Coaching: A Complete Toolkit for Developing and Empowering People, Third Edition 50 Top Tools for Coaching: A Complete Toolkit for Developing and Empowering People, Third Edition

Best Price Of The Market Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Give a compliment to your career and take it to the next level. This Professional Lifeguard Training bundle will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate your skills for your next promotion, this Professional Lifeguard Training bundle will help you stay ahead of the pack. Throughout the Professional Lifeguard Training programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in the relevant job sector. Along with this Professional Lifeguard Training course, you will get 10 premium courses, an originalhardcopy, 11 PDF certificates (Main Course + Additional Courses) Student ID card as gifts. This Professional Lifeguard Training Bundle Consists of the following Premium courses: Course 01: Professional Lifeguard Course 02: Close Protection Course 03: Emotional Intelligence and Human Behaviour Course 04: Interrogations And Confessions Psychology Course 05: Witness Investigation Course 06: Human Rights Course 07: Criminal Law Course 08: Functional Skills - Fitness Course 09: HIIT: High-Intensity Interval Training Course 10: Pain Management Course 11: Online Workplace First Aid Level 3 Course Enrol now in Professional Lifeguard Training to advance your career, and use the premium study materials from Apex Learning. How will I get my Certificate? After successfully completing the course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) PS The delivery charge inside the UK is £3.99, and the international students have to pay £9.99. The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Professional Lifeguard Training expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes. Curriculum of Bundle Course 01: Lifeguard Training Module 01: Professional Lifeguard Module 02: Lifeguard Observation Module 03: Safety and Risk Management Module 04: Emergency Response Activity Module 05: Assists and Rescues Module 06: Injury Prevention Module 07: First Aid Module 08: Cardiac Emergencies Course 02: Close Protection Module 01: Introduction to Close Protection Module 02: The Close Protection Team Module 03: The Planning Module 04: Threat Assessment Module 05: Vehicle Drills: Embus and Debus Course 03: Emotional Intelligence and Human Behaviour Module 01: Human Behaviour and Basic Psychological Process Module 02: Evolutionary Perspective of Human Behaviour Module 03: Human Intelligence Module 04: Intelligence Test and Variations in Intelligence Module 05: Learning and Conditioning Course 04: Interrogations And Confessions Psychology Module 01: The English Law on Confessions Module 02: Interrogation in Britain Module 03: The Royal Commission Research: Persons at Risk amid Police Custody Module 04: Identifying 'Oppressive' Police Interviewing Tactics in Britain Course 05: Witness Investigation Introduction Research Methods in Forensic Psychology Theories of Offending Personal Attributes of Offenders Forensic Psychology in Police Investigations Forensic Psychology in the Courtroom Forensic Psychology in Practice Course 06: Human Rights Basic Concept of Freedom and Human Rights Classification of Human Rights Women's and Children's Right Various Aspects of Freedom Various International Human Rights Organisations Course 07: Criminal Law Introduction to Criminal Law Elements of a Crime Incitement, Conspiracy and Attempt Accomplice Crime Prevention Course 08: Functional Skills - Fitness Introduction Benefits Of Functional Fitness Functional Fitness Training Areas Conclusion to Functional Fitness Training Course 09: HIIT: High Intensity Interval Training Module 01: Introduction to HIIT Module 02: What Is HIIT? Module 03: The Benefits of HIIT Module 04: The Essentials of HIIT Module 05: Fat Loss & Muscle Gain with HIIT Course 10: Pain Management Module 01: Introducing Pain Management Module 02: Pain Theories Module 03: Types of Pain Module 04: Physiology and Psychology of Acute Pain Course 11: Online Workplace First Aid Level 3 Course Module 1: Introduction to Workplace First Aid Module 2: Legal Framework for Workplace First Aid Module 3: Incident Management at Work Module 4: Primary Survey Module 5: Secondary Survey CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Professional Lifeguard Training bundle. Requirements This Professional Lifeguard Training course has been designed to be fully compatible with tablets and smartphones. Career path Having this expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included P.S. The delivery charge inside the UK is £3.99, and the international students have to pay £9.99.

Duration 1 Days 6 CPD hours This course is intended for This course is intended for individuals who want to develop a core set of soft skill. Overview Upon successful completion of this course, students will be able to better interact and communicate in the workplace. In this course, students will develop a core set of soft skills by managing and looking at the way people interact and seeing things in a new light. 1 - GETTING STARTED Housekeeping Items Pre-Assignment Review Workshop Objectives The Parking Lot Action Plan 2 - WHAT ARE SOFT SKILLS? Definition of Soft Skills Empathy and the Emotional Intelligence Quotient Professionalism Learned vs. Inborn Traits 3 - SOFT SKILL 1: COMMUNICATION Ways We Communicate Improving Non-Verbal Communication Listening Openness and Honesty 4 - SOFT SKILL 2: TEAMWORK Identifying Capabilities Get Into Your Role Learn the Whole Process The Power of Flow 5 - SOFT SKILL 3: PROBLEM SOLVING Define the Problem Generate Alternative Solutions Evaluate the Plans Implementation and Re-evaluation 6 - SOFT SKILL 4: TIME MANAGEMENT The Art of Scheduling Prioritizing Managing Distractions The Multitasking Myth 7 - SOFT SKILL 5 AND 6: ATTITUDE AND WORK ETHIC What Are You Working For? Caring for Others vs. Self Building Trust Work Is Its Own Reward 8 - SOFT SKILL 7: ADAPTABILITY/FLEXIBILITY Getting over the Good Old Days Syndrome Changing to Manage Process Changing to Manage People Showing You're Worth Your Weight in Adaptability 9 - SOFT SKILL 8: SELF-CONFIDENCE Confident Traits Self-Questionnaire Surefire Confidence Building Tactics Build Up Others 10 - SOFT SKILL 9: ABILITY TO LEARN FROM CRITICISM Wow, You Mean I'm Not Perfect? Listen With An Open Mind Analyze and Learn Clear the Air and Don't Hold Any Grudges 11 - SOFT SKILL 10: NETWORKING Redefining Need Identifying Others' Interests Reaching Out When to Back Off 12 - WRAPPING UP Words From The Wise Review Of The Parking Lot Lessons Learned Recommended Reading Completion Of Action Plans And Evaluations Additional course details: Nexus Humans 10 Soft Skills You Need training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the 10 Soft Skills You Need course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.