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4247 Courses

Customer Service Diploma Level 2 & 3

By Online Training Academy

Level 2 Certificate in Customer Service (CPD) *** Did you know happy customers share their experience with up to 9 people, while unhappy ones could tell up to 16? *** That's why Customer Service Training is so important, especially for those in roles where they interact with customers a lot, like customer service reps. These jobs can involve facing tough problems that need quick solutions. Our amazing Customer Service Training course is designed to give participants the skills they need to handle difficult customers, offer top-notch Customer Service, and keep customers coming back. This CPD Accredited Customer Service Training course is all about improving Customer Service and interpersonal skills. After completing our Customer Service Training course, you'll be better equipped to provide great Customer Service, whether you're on the phone, online, or in person-ensuring the best experience for your customer every time. Key Features: This Level 2 Certificate in Customer Service (CPD) Course Includes: This Customer Service Course is CPD Certified Free Certificate from Reed CIQ Approved Customer Service Course Level 2 Certificate Developed by Specialist Lifetime Access Level 2 Certificate in Customer Service (CPD) Course Curriculum : Module 01: Fundamentals of Customer Service Module 02: Qualities of Effective Customer Service Module 03: Relationship Management of Customers Module 04: Effective Communication with Customers Module 05: Managing and Resolving Customer Complaints Module 06: Telephone-based Problem Solving Module 07: Enhancing Customer Service Skills Learning Outcomes: Identify key elements of effective customer service. Apply principles for delivering exceptional customer service experiences. Implement strategies for successful customer relationship management. Demonstrate effective communication skills with customer service. Navigate and resolve customer complaints with confidence. Employ problem-solving techniques for phone-based customer interactions. Certification After completing this Level 2 Certificate in Customer Service (CPD) course, you will get a free Certificate. CPD 10 CPD hours / points Accredited by CPD Quality Standards Customer Service Diploma (Level 2) | CPD Certified 39:03 1: Module 01: Fundamentals of Customer Service Preview 05:45 2: Module 02: Qualities of Effective Customer Service 03:36 3: Module 03: Relationship Management of Customers 04:23 4: Module 04: Effective Communication with Customers 05:59 5: Module 05: Managing and Resolving Customer Complaints 05:36 6: Module 06: Telephone-based Problem Solving 04:46 7: Module 07: Enhancing Customer Service Skills 06:58 8: CPD Certificate - Free 01:00 9: Leave A Review 01:00 Who is this course for? Level 2 Certificate in Customer Service (CPD) course is suitable for: Aspiring customer service professionals seeking fundamental knowledge. Individuals aiming to enhance their customer service skills. Those interested in mastering effective communication with customers. Professionals desiring to manage and resolve customer complaints. Anyone pursuing proficiency in telephone-based problem-solving in customer service. NB: This is not a regulated course. To get a regulated course, you can choose: Level 1 Certificate in Customer Service (RQF) Level 2 Certificate in Customer Service (RQF) Level 2 Certificate in Principles of Customer Service Level 2 Award in Customer Service (RQF) Level 2 Diploma in Customer Service (RQF) Requirements This course is open to all. Career path Customer Service course opens a range of job offers in the UK, including: Customer Service Advisor - £20K to 24K/year. Front Desk Receptionist - £20K to 24K/year. Customer Support Specialist - £20K to 24K/year. Customer Service Representative - £18K to 24K/year. Retail Sales Assistant - £16K to 22K/year. Call Centre Operator - £17K to 25K/year. Hotel Receptionist - £17K to 23K/year. Certificates Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Customer Service Diploma Level 2 & 3
Delivered Online On Demand42 minutes
£12

End of Life Care Training

By Online Training Academy

In today's world, End of Life Care training is indispensable, given the aging population and the complexities of modern healthcare. This End of Life Care training course equips individuals with essential skills to provide compassionate and comprehensive care to those nearing the end of their lives. With modules covering everything from advance care planning to spiritual and psychosocial support, End of Life Care training ensures professionals can navigate the delicate nuances of this crucial phase with expertise and empathy. In the UK, where the demand for such specialized care is on the rise, mastering these skills opens doors to rewarding job opportunities. Positions in hospices, hospitals, and community care settings await those with End of Life Care certification, offering competitive salaries averaging £25,000 to £35,000 annually. Moreover, the advantages of pursuing this course extend beyond employment prospects; it enables individuals to make a profound difference in people's lives during their most vulnerable moments. With the sector seeing a steady increase in demand for qualified professionals, now is the opportune time to embark on a career path in End of Life Care, with job opportunities expected to grow by 10-15% in the coming years. Join us in this noble pursuit, where every lesson learned is a beacon of hope, illuminating the path towards dignified care and comfort at life's most tender juncture. Enrol today and embark on a journey that transcends mere education, forging you into a beacon of compassion in the realm of end-of-life care. Key Features of This End of Life Care Course: CPD Certified End of Life Care Course Free Certificate from Reed CIQ Approved End of Life Care Course Developed by Specialist Lifetime Access Course Curriculum of This End of Life Care Course Module 01: Introduction to End of Life Care Module 02: Availability of Services Module 03: Advance Care Planning Module 04: Goals of Care Module 05: Physical Illness Module 06: Neurological Illness Module 07: Quality Care at the End of Life Module 08: Communication During the End of Life Module 09: Palliative Care Holistic Assessment Module 10: Spiritual and Psychosocial Care Module 11: Care after Death Module 12: Further Support, Training and Development Module 13: Legal Aspects Learning Outcomes: Analyze services availability for End of Life Care in communities effectively. Implement advance care planning strategies for optimal patient outcomes. Discuss and set appropriate goals of care in End of Life Care scenarios. Assess physical and neurological illnesses affecting End of Life Care patients comprehensively. Apply holistic assessment techniques for palliative care accurately. Navigate legal aspects surrounding End of Life Care ethically and professionally. CPD 10 CPD hours / points Accredited by CPD Quality Standards End of Life Care Training 3:17:46 1: Module 01: Introduction to End of Life Care Preview 13:26 2: Module 02: Availability of Services 20:54 3: Module 03: Advance Care Planning 17:10 4: Module 04: Goals of Care 07:56 5: Module 05: Physical Illness 20:33 6: Module 06: Neurological Illness 22:23 7: Module 07: Quality Care at the End of Life 08:31 8: Module 08: Communication During the End of Life 13:30 9: Module 09: Palliative Care Holistic Assessment 08:01 10: Module 10: Spiritual and Psychosocial Care 21:30 11: Module 11: Care after Death 10:16 12: Module 12: Further Support, Training and Development 12:18 13: Module 13: Legal Aspects 20:18 14: CPD Certificate - Free 01:00 Who is this course for? This End of Life Care Training course is accessible to anyone eager to learn more about this topic. Through this End of Life Care Training course, you'll gain a solid understanding of End of Life Care Training. Moreover, this End of Life Care Training course is ideal for: Healthcare professionals seeking advanced training in End of Life Care. Nurses aiming to enhance their skills in palliative and hospice care. Social workers dedicated to supporting individuals and families during End of Life Care. Hospice volunteers looking to deepen their understanding of End of Life Care. Medical students preparing for future roles in End of Life Care support. Requirements There are no requirements needed to enrol into this End of Life Care Training course. We welcome individuals from all backgrounds and levels of experience to enrol into this End of Life Care Training course. Career path After finishing this End of Life Care Training course you will have multiple job opportunities waiting for you. Some of the the following Job sectors of End of Life Care Training are: Hospice Nurse - £26K to 40K/year. Palliative Care Social Worker - £27K to 36K/year. End-of-Life Care Coordinator - £30K to 45K/year. Bereavement Counsellor - £24K to 38K/year. Hospice Chaplain - £28K to 42K/year. Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

End of Life Care Training
Delivered Online On Demand3 hours 18 minutes
£12

Certificate on Assessing Mental Capacity

By Online Training Academy

Step into the realm of understanding the human mind with our comprehensive certificate program. Unlock the gateway to a world where mental capacity is not just a concept but a cornerstone of care. Dive deep into the Mental Capacity Act, navigating its intricacies with finesse. Learn the art of assessing mental capacity, a skill that transcends mere observation to become a guiding light in decision-making processes. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access Delve into the heart of ethical practice with modules that explore best interest decision-making and the delicate balance of advocacy and advance planning. Discover the noble art of providing care and treatment to those who lack capacity, where compassion meets expertise. Journey through the corridors of confidentiality and record-keeping, understanding their pivotal role in upholding dignity and trust. Traverse the landscape where mental capacity assessment meets the law, equipping yourself with knowledge that empowers both practitioner and client. Finally, explore the dynamic tapestry of public bodies and services created by the MCA Act 2005, weaving together legislation and practical application. Embark on this voyage of enlightenment, where each module is a beacon guiding you towards mastery in mental capacity assessment and care. Course Curriculum Module 01: The Mental Capacity Act Module 02: Assessment Of Mental Capacity Module 03: Best Interest Decision Making Module 04: Advocacy And Advance Planning Module 05: Providing Care Or Treatment To People Who Lack Capacity Module 06: Confidentiality And Record Keeping Module 07: Mental Capacity Assessment & Law Module 08: Public Bodies And Services Created By MCA Act 2005 Learning Outcomes: Grasp the fundamentals of the Mental Capacity Act for application. Assess mental capacity accurately in diverse real-life scenarios. Navigate best interest decision-making processes with ethical considerations. Advocate and plan ahead for individuals with impaired mental capacity. Provide appropriate care or treatment within legal frameworks. Maintain confidentiality and accurate record-keeping in compliance with regulations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Certificate on Assessing Mental Capacity 1:08:06 1: Module 01: The Mental Capacity Act 08:35 2: Module 02: Assessment Of Mental Capacity 07:26 3: Module 03: Best Interest Decision Making 11:33 4: Module 04: Advocacy And Advance Planning 07:56 5: Module 05: Providing Care Or Treatment To People Who Lack Capacity 07:14 6: Module 06: Confidentiality And Record Keeping 06:06 7: Module 07: Mental Capacity Assessment & Law 13:40 8: Module 08: Public Bodies And Services Created By MCA Act 2005 04:36 9: CPD Certificate - Free 01:00 Who is this course for? Healthcare professionals Legal professionals Social workers Caregivers Advocates Career path Mental Capacity Assessor Legal Advocate for Vulnerable Adults Social Worker in Mental Health Services Care Home Manager Mental Capacity Act Trainer Policy Advisor on Mental Health Legislation Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Certificate on Assessing Mental Capacity
Delivered Online On Demand2 minutes
£12

Cerebral Palsy (CP) Awareness Certification

By NextGen Learning

***A Better Pathway for Rapid Growth! Limited Time Opportunity; Hurry Up!*** Ignite your dynamic career and strengthen your deep insight knowledge by signing up for Cerebral Palsy (CP) Awareness Certification. This course is the ideal approach for you to obtain a thorough understanding and knowledge of the subject. We are concerned about the progression of your career. Therefore, after conducting extensive studies and consulting with experienced personnel, we formulated this outstanding Cerebral Palsy (CP) Awareness Certification course to improve your pertinent skills. In this easy-to-digest course, you will get exclusive training, which will enable you to stand out in this competitive market. However, the course covers all of the recent materials in order to keep you up to date with the job market and make you a good fit for your career. This top-notch Cerebral Palsy (CP) Awareness Certification course curriculum comprises basic to advanced levels of modules that will increase your skill sets. After completing this programme, you will attain the productivity to succeed in your organisation. So, if you are eager to see yourself in a gratifying career, then enrol in the course today! What will Make You Stand Out? On completion of this Cerebral Palsy (CP) Awareness Certification online course, you will gain: CPD QS Accredited course After successfully completing the Course, you will receive a FREE PDF Certificate as evidence of your newly acquired abilities. Lifetime access to the whole collection of learning materials. Enroling in the Course has no additional cost. 24x7 Tutor Support You can study and complete the course at your own pace. Course Curriculum Cerebral Palsy (CP) Awareness Certification Module 01: Understanding Cerebral Palsy Module 02: Causes and Symptoms of Cerebral Palsy Module 03: Epidemiology of Cerebral Palsy Module 04: Diagnosis of Cerebral Palsy Module 05: Principles of Treatment Module 06: Principles of Rehabilitation: Occupational and Physical Therapy Module 07: Care Planning Module 08: Typical Child vs Child with Cerebral Palsy Module 09: Child, Family and Therapist Working as a Team Show off your new skills with a certificate of completion. After successfully completing the course, you can order your CPD Accredited Certificates as proof of your achievement absolutely free. Please Note: The delivery charge inside the U.K. is £4.99, and international students have to pay £8.99. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Course the Right Option for You? This Cerebral Palsy (CP) Awareness Certification course is open to everybody. You can access the course materials from any location in the world and there are no requirements for enrolment. Requirements Without any formal requirements, you can delightfully enrol in this Cerebral Palsy (CP) Awareness Certification course. Just get a device with internet connectivity and you are ready to start your learning journey. Thus, complete this course at your own pace. Career path The aim of this exclusive Cerebral Palsy (CP) Awareness Certification course is to help you toward your dream career. So, complete this course and enhance your skills to explore opportunities in relevant areas.

Cerebral Palsy (CP) Awareness Certification
Delivered Online On Demand3 hours
£12

Cerebral Palsy - Online Training Course - CPD Accredited

By Compliance Central

Are you looking to enhance your Cerebral Palsy skills? If yes, then you have come to the right place. Our comprehensive course on Cerebral Palsy will assist you in producing the best possible outcome by mastering the Cerebral Palsy skills. The Cerebral Palsy course is for those who want to be successful. In the Cerebral Palsy course, you will learn the essential knowledge needed to become well versed in Cerebral Palsy. Our Cerebral Palsy course starts with the basics of Cerebral Palsy and gradually progresses towards advanced topics. Therefore, each lesson of this Cerebral Palsy course is intuitive and easy to understand. Why would you choose the Cerebral Palsy course from Compliance Central: Lifetime access to Cerebral Palsy course materials Full tutor support is available from Monday to Friday with the Cerebral Palsy course Learn Cerebral Palsy skills at your own pace from the comfort of your home Gain a complete understanding of Cerebral Palsy course Accessible, informative Cerebral Palsy learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Cerebral Palsy Study Cerebral Palsy in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your Cerebral Palsy Course Cerebral Palsy Curriculum Breakdown of the Cerebral Palsy Course Module 01: Understanding Cerebral Palsy Module 02: Causes and Symptoms of Cerebral Palsy Module 03: Epidemiology of Cerebral Palsy Module 04: Diagnosis of Cerebral Palsy Module 05: Principles of Treatment Module 06: Principles of Rehabilitation: Occupational and Physical Therapy Module 07: Care Planning Module 08: Typical Child vs Child with Cerebral Palsy Module 09: Child, Family and Therapist Working as a Team CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Cerebral Palsy course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Cerebral Palsy. It is also great for professionals who are already working in Cerebral Palsy and want to get promoted at work. Requirements To enrol in this Cerebral Palsy course, all you need is a basic understanding of the English Language and an internet connection. Career path The Cerebral Palsy course will enhance your knowledge and improve your confidence. Cerebral Palsy Support Specialist: £25,000 to £40,000 per year Special Education Teacher: £28,000 to £45,000 per year Disability Support Coordinator: £30,000 to £45,000 per year Pediatric Occupational Therapist: £35,000 to £50,000 per year Disability Advocate: £22,000 to £35,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Cerebral Palsy - Online Training Course - CPD Accredited
Delivered Online On Demand3 hours
£12

Understanding Cerebral Palsy

By NextGen Learning

Ignite your dynamic career and strengthen your deep insight knowledge by signing up for Understanding Cerebral Palsy. This Understanding Cerebral Palsy is the ideal approach for you to obtain a thorough understanding and knowledge of the subject. We are concerned about the progression of your career. Therefore, after conducting extensive studies and consulting with experienced personnel, we formulated this outstanding course to improve your pertinent skills. In this easy-to-digest Understanding Cerebral Palsy course, you will get exclusive training, which will enable you to stand out in this competitive market. However, the Understanding Cerebral Palsy course covers all of the recent materials in order to keep you up to date with the job market and make you a good fit for your career. This top-notch course curriculum comprises basic to advanced levels of modules that will increase your skillsets. After completing this Programme, you will attain the productivity to succeed in your organisation. So, if you are eager to see yourself in a gratifying career, then enrol in our course today! What will make you stand out? On completion of this online course, you will gain: CPD QS Accredited After successfully completing the Course, you will receive a FREE PDF Certificate as evidence of your newly acquired abilities. Lifetime access to the whole collection of learning materials. The online test with immediate results You can study and complete the course at your own pace. Study for the course using any internet-connected device, such as a computer, tablet, or mobile device. The substantial Understanding Cerebral Palsy is designed to help you demonstrate the preliminary to in-depth level of learning regarding this topic. Moreover, you will be provided with the most knowledgeable and informative modules for your lifetime by enrolling in this course just once. Furthermore, as you proceed through the modules of this course, you will discover the fundamentals of Understanding Cerebral Palsy and explore the key topics such as: Module 01: Understanding Cerebral Palsy Module 02: Causes and Symptoms of Cerebral Palsy Module 03: Epidemiology of Cerebral Palsy Module 04: Diagnosis of Cerebral Palsy Module 05: Principles of Treatment Module 06: Principles of Rehabilitation: Occupational and Physical Therapy Module 07: Care Planning Module 08: Typical Child vs Child with Cerebral Palsy Module 09: Child, Family and Therapist Working as a Team Show off your new skills with a certificate of completion Once you complete the Understanding Cerebral Palsy course, you will be eligible to request a digital certificate for free. For Printed Transcript & Hardcopy Certificate - 4.99 GBP (Inside the UK Postal Fee) 8.99 GBP (International Delivery Fee) CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Understanding Cerebral Palsy Course the Right Option for You? This course is recommended for anyone who is interested in learning more about this topic. You'll learn the fundamental ideas and gain a comprehensive understanding of the topic by taking this Understanding Cerebral Palsy course. Requirements Without any formal requirements, you can delightfully enrol in this course. Career path The aim of this exclusive Understanding Cerebral Palsy course is to help you toward your dream career. So, complete this course and enhance your skills to explore opportunities in relevant areas.

Understanding Cerebral Palsy
Delivered Online On Demand3 hours
£12

Communication & Information Handling in Care Course

By One Education

Are you looking to start your career in Communication & Information Handling in Care, or want to boost your knowledge in Communication & Information Handling in Care? Then our Communication & Information Handling in Care course will enhance you with solid understanding to be a confident participant in Communication & Information Handling in Care professional career race. Expert instructors design this industry-standard, comprehensive Communication & Information Handling in Care course to guide you in the right direction and take a step on your career journey. Dedicated tutor support and 24/7 customer support are available to all students with this premium quality Communication & Information Handling in Care course. Get the help you require and the answers to all your queries throughout the comprehensive syllabus of this Communication & Information Handling in Care course. This Communication & Information Handling in Care course is developed by industry experts and is packed with several insightful modules to give you a proper understanding of Communication & Information Handling in Care and allow you to accelerate your career. Meet the Accreditation This premium online course titled Communication & Information Handling in Care ensures your professional development with CPD accreditation. You'll have the privilege of learning in your own time, at your own pace and earning an accredited certification. Key Benefits Eligibility for a CPD Quality Standards (CPD QS)-accredited certificate on successful completion of Communication & Information Handling in Care Course Learning materials of the course contain engaging voiceover and visual elements for your comfort Freedom to study at your own pace 24/7 access to the Communication & Information Handling in Care course materials for 12 months Full Tutor support on weekdays (Monday - Friday) On the Communication & Information Handling in Care course, we guarantee that you will gain relevant skills and tremendous knowledge on the subject. The certificate you'll achieve after completing the Communication & Information Handling in Care course will help you land the job you want in a related field. Enjoy a pleasant and professional 100% online learning experience, enrol in our Communication & Information Handling in Care course today, and take control of your career! Course Curriculum: Module 01: Introduction to Communication Module 02: Reactions & Body Language Module 03: Barriers & How to Overcome It Module 04: Confidentiality & Records Maintenance Module 05: Handling Information Module 06: Secure Handling of Information How is the Communication & Information Handling in Care assessed? Upon completing an online module, you will immediately be given access to a specifically crafted MCQ test. For each test, the pass mark will be set to 60%. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of __ GBP. £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Communication & Information Handling in Care training is ideal for highly motivated individuals or teams who want to enhance their professional skills and efficiently skilled employees. Requirements There are no formal entry requirements for the Communication & Information Handling in Care course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Communication & Information Handling in Care training.

Communication & Information Handling in Care Course
Delivered Online On Demand2 hours
£12

Caring for Challenging Behaviour of Young People

By Online Training Academy

The Caring for Challenging Behaviour of Young People Course is pivotal in today's world, especially for clinical training and nursing professionals. With modules focusing on understanding challenging behavior in young people with learning disabilities, organizing effective care, and implementing risk assessment and reactive strategies, this course equips individuals with essential skills. In an era where mental health issues among youth are increasingly prevalent, mastering techniques to address challenging behaviors is crucial. Employers in the UK highly value such expertise, offering lucrative job opportunities in various healthcare settings. Nurses and care professionalswith this certification can expect salaries ranging from £25,000 to £35,000 annually, depending on experience and location. The advantages of this course are abundant, as the demand for skilled professionals in this sector is rising steadily. In fact, the healthcare industry has witnessed a notable increase in demand, with job opportunities projected to grow by 12% over the next decade. Therefore, investing in the Caring for Challenging Behaviour of Young People Course not only enhances individual skill sets but also opens doors to rewarding career prospects in the UK healthcare sector. Key Features: CPD Certified Challenging Behaviour Course Free Certificate from Reed CIQ Approved Challenging Behaviour Course Developed by Specialist Lifetime Access Course Curriculum: Module 01: Challenging behaviour and learning disabilities Module 02: Key priorities for implementation Module 03: Children, young people and adults Module 04: Organising Effective Care Module 05: Risk assessment Module 06: Reactive strategies Learning Outcomes: Identify challenging behaviours in young people with learning disabilities. Implement key priorities for managing challenging behaviour effectively. Apply strategies for organising care for children, young people, and adults. Conduct risk assessments to mitigate potential harm in care settings. Employ reactive strategies to de-escalate challenging situations effectively. CPD 10 CPD hours / points Accredited by CPD Quality Standards Caring for Challenging Behaviour of Young People 1:07:57 1: Module 01: Challenging behaviour and learning disabilities Preview 07:40 2: Module 02: Key priorities for implementation 09:38 3: Module 03: Children, young people and adults 10:49 4: Module 04: Organising Effective Care 12:32 5: Module 05: Risk assessment 13:55 6: Module 06: Reactive strategies 11:23 7: CPD Certificate - Free 01:00 8: Leave A Review 01:00 Who is this course for? This Caring for Challenging Behaviour of Young People course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Caring for Challenging Behaviour of Young People. Moreover, this course is ideal for: Teachers and educational support staff Social workers and youth workers Healthcare professionals working with young people Family support workers and counsellors Care home staff and residential support workers Requirements There are no requirements needed to enrol into this Caring for Challenging Behaviour of Young People course. We welcome individuals from all backgrounds and levels of experience to enrol into this Caring for Challenging Behaviour of Young People course. Career path After finishing this Caring for Challenging Behaviour of Young People course you will have multiple job opportunities waiting for you: Youth Support Worker - £18K to 25K/year. Behavioural Support Assistant - £18K to 30K/year. Child and Adolescent Mental Health Worker - £24K to 40K/year. Special Educational Needs Coordinator (SENCO) - £30K to 45K/year. Family Support Worker - £20K to 30K/year. Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Caring for Challenging Behaviour of Young People
Delivered Online On Demand2 minutes
£12

Award in ADHD - Course

By Training Tale

In today's competitive world, you must have a precise set of talents to succeed in your profession. You will gain the most in-demand skills to jumpstart your career and update your existing knowledge and abilities in this in-depth Award in ADHD Course. Through this course, you will learn all about ADHD and how it impacts children and teenagers. From both the child's and the community's perspectives, you will also learn about the advantages and disadvantages of a child with ADHD in mainstream schools and specialised education. The course will teach you about the problems that young children experience daily, how their behaviour can be misinterpreted, and everything there is to know about ADHD. This Award in ADHD Course is designed to help you boost your job chances and provide you with the skills to succeed. Enrol today and start learning. Learning Outcomes After completing this Award in ADHD course, you will be able to - Gain a better knowledge of ADHD. Examine a variety of instructional methods. Learn how to help children with attention deficit hyperactivity disorder (ADHD). Improve your communication abilities. Improve your active listening abilities. Deal with a difficult situation. Why Choose Award in ADHD Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Award in ADHD course. **Courses are included in this ADHD Course** Main Course: Award in ADHD **GIFT COURSES** Course 01: Early Years Level 4 Course 02: Teaching Assistant ***Others Benefits of this course*** Free 3 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Award in ADHD course] Course Curriculum of *** Award in ADHD *** Module 1: Overview of ADHD Module 2: The Experience of Treatment and Care for ADHD Module 3: Families and ADHD Module 4: Psychological Interventions for Children with ADHD in Educational Settings and Parent Training Module 5: ADHD and Attention Difficulties Module 6: Cognitive Approaches in ADHD Module 7: The Organisation of Care for ADHD > Free Courses Course 01: ***Early Years Level 4*** Module 1: Supporting the Emotional and Physical Well-being of Children Module 2: Equality, Diversity and Professional Partnerships Module 3: Health and Safety Legislation Module 4: Observations, Assessments and Planning Module 5: Safeguarding Children Module 6: The Early Years Foundation Stage Module 7: Managing in a Nursery Environment Module 8: Engaging in Professional Development Course 02: ***Teaching Assistant*** Module 01: Roles and Responsibilities of the Teaching Assistant Module 02: Working in the School Module 03: Working in the Classroom Module 04: Promote Children and Young people's Positive Behaviour Module 05: Support Children and Young People's Health and Safety Module 06: Communication and Professional Relationships with Children, Young People and Adults Module 07: Develop Professional Relationships with Children, Young People and Adults Module 08: Promote Equality, Diversity and Inclusion in Work with Children and Young People Module 09: Understand How to Safeguard the Wellbeing of Children and Young People Module 10: Support Learning Activities Module 11: Schools as organisations Module 12: Support Assessment for Learning Module 13: Engage in personal development in children's and young people's settings Module 14: Understand Child and Young Person Development Module 15: Support Children and Young People to Achieve Their Education Potential Module 16: Support Children and Young People to Make Positive Changes in Their Lives Module 17: Facilitate the Learning and Development of Children and Young People through Mentoring Assessment Method After completing each module of the Award in ADHD Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Award in ADHD course is perfect for - Doctors Nurses Social Workers Teachers and Teaching Assistants Family and Friends Requirements There are no specific requirements for this Award in ADHD course because it does not require any advanced knowledge or skills. Students who intend to enrol in this Award in ADHD course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path An Award in an ADHD course may eventually benefit a variety of roles, but it would be especially beneficial to careers as a- SEN Teachers Teaching Assistant Classroom Assistant Support Worker SEN Teaching Assistant Certificates Certificate of completion Digital certificate - Included

Award in ADHD - Course
Delivered Online On Demand14 hours
£12

Winning Communication Skills for Telephone, Conference Calls

By Course Cloud

Course Overview Communication is a crucial life skill that can open doors to many opportunities in our personal and professional lives. It is essential for conducting business, forming personal relationships and expressing ourselves.  In this Winning Communication Skills for Telephone, Conference Calls course, you will explore the secrets to effective communication. It will teach you techniques, tips and strategies that will help you to become an excellent communicator, as well as teach you best practices for talking with clients, and on the phone. You will learn the art of listening, body language etiquette in the workplace, and much more. It will equip you with the communication skills to get your message across clearly, negotiate deals, resolve conflict, and form strong personal and professional relationships. Learn the art of effective communication and enrol in this best-selling course today. This best selling Winning Communication Skills for Telephone, Conference Calls has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Winning Communication Skills for Telephone, Conference Calls is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Winning Communication Skills for Telephone, Conference Calls is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Winning Communication Skills for Telephone, Conference Calls is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Winning Communication Skills for Telephone, Conference Calls, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Winning Communication Skills for Telephone, Conference Calls will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Winning Communication Skills for Telephone, Conference Calls to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

Winning Communication Skills for Telephone, Conference Calls
Delivered Online On Demand
£9.99