51158 Courses

As a receptionist, you will act as the face of your company. You'll be the first person that clients and customers meet, so the impression you make will speak volumes about the way your company does business. The Professional Receptionist Skills Diploma is designed to equip you with all the essential skills you will need to be an integral member of any company in this crucial role. You will learn great administration skills, excellent IT and keyboard skills and how to conduct yourself as a professional receptionist. In fact, with your completed diploma, you will be able to effortlessly manage the most demanding tasks making you a highly valued member of any business. Why choose this course Earn a e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who is this course for? Professional Receptionist Skills Diploma is suitable for anyone who wants to gain extensive knowledge, potential experience, and professional skills in the related field. This is a great opportunity for all student from any academic backgrounds to learn more about this subject.

Overview We encounter lots of incidents every day at home or at work in which we need to think deeply about our decisions. Making the right choice not only saves time but also saves money and makes everyone happy. In this course, participants will learn how to refine their intuitions in order to make them trustable. Critical thinking and analysis will be a practice and habit for them and they will find themselves subconsciously using them. They will learn how to make sensible conclusions out of the data they managed to gather. 

In today's fast-paced and interconnected world, mastering Basic Telephone EtiquetteSkills is more crucial than ever. Telephone Etiquette ensures that every call you handle is professional, efficient, and courteous, which is essential in both daily life and your professional career. Learning Telephone Etiquette can significantly enhance your job prospects in the UK, where excellent communication skills are highly valued. In fact, mastering Telephone Etiquette can open doors to various roles in customer service, administration, and support, with average salaries ranging from £18,000 to £25,000 per year. The demand for professionals with strong Telephone Etiquette skills is on the rise, with the customer service sector growing by approximately 5% annually. By enrolling in this course, you will learn how to prepare for calls, handle difficult situations, and practice best Telephone Etiquette, making you an invaluable asset to any organization. Whether you're looking to improve your personal interactions or seeking career advancement, Telephone Etiquette is a skill that will set you apart. Key Features: CPD Certified Basic Telephone Etiquette Skills Course Developed by Specialist Lifetime Access Course Curriculum Module 01: Introduction to Telephone Skills Module 02: Preparing for the Call Module 03: Answering Calls Module 04: Conducting a Business Call Module 05: Handling Difficult Situations Module 06: Holding and Transferring Calls Module 07: Ending the Call Module 08: Telephone Etiquette for Customer Service Module 09: Best Practices of Telephone Etiquette Learning Outcomes: Cultivate confident call handling with strategic preparation techniques. Master the art of conducting seamless and impactful business conversations. Navigate and resolve challenging situations with poise and professionalism. Acquire proficiency in the seamless transfer of calls. Enhance your telephone etiquette to provide exceptional customer service. Apply best practices, setting yourself apart as a communication virtuoso. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Basic Telephone Etiquette Skills course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Basic Telephone Etiquette Skills. Moreover, this course is ideal for: Professionals seeking to refine their telephone communication skills. Customer service representatives aiming for excellence in phone interactions. Individuals aspiring to enhance their business communication finesse. Team members involved in call handling and transfers. Anyone looking to elevate their overall telephone communication competency. Requirements There are no requirements needed to enrol into this Basic Telephone Etiquette Skills course. We welcome individuals from all backgrounds and levels of experience to enrol into this Basic Telephone Etiquette Skills course. Career path After finishing this Basic Telephone Etiquette Skills course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Basic Telephone Etiquette Skills are: Customer Service Representative - £18K to 25K/year. Receptionist - £16K to 22K/year. Office Administrator - £18K to 24K/year. Call Centre Operator - £17K to 23K/year. Telemarketer - £16K to 20K/year. Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

Need to brush up on your English and Maths without dusting off your old school uniform? This course gives you a clear, no-fuss way to sharpen your skills from home. Whether you're aiming to boost your CV, apply for further study, or just want to feel a bit more confident with numbers and words, Functional Skills English Level 2 and Functional Skills Maths Level 2 are smart moves. You won’t find any long-winded lectures here—just straightforward learning that actually makes sense. Built for busy people with real lives, this course is designed to slot into your day without causing a headache. You’ll work at your own pace, sharpen your English and Maths with practical, everyday uses, and walk away knowing you’ve got what you need for work, further education or daily life. Employers across the UK recognise these qualifications, so if your calculator’s been gathering dust and you still mix up “there,” “their,” and “they’re,” now’s your chance to change that—with zero fluff and no gimmicks. This bundle includes the following courses: Course 01: Functional Skills English Level 2 Course 02: Functional Skills Maths level 2 Key Features The key features of this Functional Skills English Level 2 & Functional Skills Maths Level 2 course are below: Accredited by CPD Instant e-certificate Fully online, interactive Functional Skills English and Maths Level 2 course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Enrol now in this Functional Skills English Level 2 & Functional Skills Maths Level 2 course to excel! How You will be Benefited from Functional Skills English Level 2 & Functional Skills Maths Level 2 All through this self-paced training, you will get engaging learning materials and acquire the necessary knowledge to work with various concepts to gain a competitive advantage in the employment market. Course Curriculum : Functional Skills English Level 2 Module 01: Linguistics Module 02: Teaching Grammar and Vocabulary Module 03: The Basics of Sentence Module 04: Structure of Sentence Module 05: Question Module 06: Punctuation & Capitalisation Module 07: Spelling Module 08: English Pronunciation Module 09: Teaching Receptive Skills: Reading Module 10: Teaching Productive Skills: Writing Module 11: Teaching Receptive Skills: Listening Module 12: Teaching Productive Skills: Speaking Functional Skills Maths Level 2 Integers ( Directed Numbers) Factors and Multiples Fractions Simplification Rule : BODMAS Decimal numbers Rational Numbers Approximation Estimation and Scientific Notation or Standard form Percentage Ratio and Proportion Unitary Method and its Applications Profit , Loss, discount and Tax Learning Outcomes Increase your knowledge of English linguistics Learn on how to teach grammar and vocabulary Understand punctuation, capitalisation and spelling Develop the abilities required for teaching reading, writing, listening and speaking skill Understand in-depth of integers, factors and multiples Learn the classification of fractions Improve your knowledge on decimal numbers and rational numbers Accreditation All of our courses included in this Functional Skills English Level 2 & Functional Skills Maths Level 2 bundle are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Functional Skills English Level 2 & Functional Skills Maths Level 2 course, you will immediately be sent digital certificates for the bundle courses. CPD 20 CPD hours / points Accredited by The CPD Quality Standards Who is this course for? This Functional Skills English Level 2 & Functional Skills Maths Level 2 course can be taken by anyone who wants to understand more about the topic. With the aid of this course, you will be able to grasp the fundamental knowledge and ideas. Additionally, this course is ideal for: Individuals seeking versatile communication and analytical skills enhancement. Job aspirants aiming to strengthen numerical and literacy proficiency. Those wanting to refine problem-solving abilities for various contexts. Students desiring a comprehensive skill set for future academic pursuits. Professionals looking to boost communication and analytical capabilities in their careers. Requirements There are no formal requirements for this Functional Skills English Level 2 & Functional Skills Maths Level 2 bundle courses to be enrolled. Career path After completing this Functional Skills English Level 2 & Functional Skills Maths Level 2 Course you will have a variety of careers to choose from. The following job sectors of Functional Skills English Level 2 & Functional Skills Maths Level 2 are: Data Analyst Administrative Assistant Retail Supervisor Customer Service Representative Teaching Assistant Logistics Coordinator Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Are you looking forward to Presentation Skills course, the most demanding skills, for the ongoing year and beyond? Then you are in the perfect place. Let's explore! This presentation skills course is ideal for you if you want to become someone who can speak in front of peers or large audiences and gain confidence. You'll learn how to create presentations that are engaging, clear, and persuasive by following simple rules. Presentation Skills Courses' Basic Learning Outcomes: Strategies to engage your audience How to show confidence How to overcome nervousness Speak well and be aware of body language Learn how to manage and control speed Key Highlights for Presentation Skills Course: CPD Accredited Course Unlimited Retake Exam & 24/7 Tutor Support Easy Accessibility 100% Learning Satisfaction Lifetime Access Self-paced online course Modules You will have access to an extensive and in-depth body of knowledge when you enrol in this course, which has 13 modules all loaded to the brim, condensed from years of experience and practice into just 4 hours of high-quality instruction. Course Curriculum: Module 01: Hook Your Audience (Presentation Skills) Module 02: Show Presentation Skills and Confidence Module 03: Overcome Nervousness Module 04: Tailor Your Approach Module 05: Speak Well Module 06: Body Language Module 07: Keep Their Attention Module 08: Maximize Media Impact Module 09: Manage Pace Module 10: Answer Questions Module 11: Make It Enjoyment Module 12: Handle Distractions Module 13: Presentation Skills Close Well Certification CPD Accredited (CPD QS) Certificate Digital (PDF) & Hardcopy certificates are available CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in Presentation Skills course. Requirements Learners seeking to enrol for the Presentation Skills Course should meet the following requirements; Basic Knowledge of Information & Communication Technologies for studying online or digital platform. Stable Internet or Data connection in your learning devices. Career path After completing Presentation Skills course, you can explore trendy and in-demand jobs related to this course, such as- Executive Officer Presentation Specialist Assistant Manager Project Manager Presentation Designer Certificates CPD Accredited Hard Copy Certificate Hard copy certificate - Included CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: £3.99 each Outside of the UK: £9.99 each CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate

Struggling with percentages, fractions, or everyday numbers? This Functional Skills – Maths course is designed to simplify maths in a way that makes sense. Whether you're brushing up for work, exams, or personal growth, the content is tailored to help you understand maths without needing a degree in rocket science. It's direct, clear, and surprisingly enjoyable — even for those who used to "forget their calculator" on purpose. Built with adult learners in mind, this online course focuses on the maths you’re likely to need in daily life or the workplace. From calculating bills to interpreting data and solving problems logically, it’s all explained in a friendly, no-nonsense way. With a flexible online format and a tone that respects your time (and sanity), this is maths — just not the kind you dreaded in school. Learning Outcomes: Develop a deep understanding of Integers and their applications. Master the principles of BODMAS and simplification rules. Gain a comprehensive understanding of Fractions and their applications. Develop the ability to work with Decimals and Rational Numbers. Learn to use Estimation and Scientific Notation to solve complex problems. Acquire the skills needed to work with Percentages, Ratios, and Proportions. Our Functional Skills Maths Level 3 course offers an exceptional opportunity for learners to enhance their mathematical skills and knowledge. The course covers a variety of topics, including Integers, Factors and Multiples, Fractions, Decimal and Rational Numbers, and much more. Our experienced tutors will deliver engaging and interactive lessons that will help you to develop a deep understanding of each topic. Whether you're looking to improve your employment prospects, prepare for further education, or simply expand your mathematical ability, this course is the perfect fit. You will learn how to work with Percentages, Ratios, and Proportions, as well as the Unitary Method and its Applications, which will help you to solve complex problems with ease. Last but not least, you will have gained the confidence and skills to take on real-world mathematical challenges. So why wait? Enrol now and take your first step towards a brighter future! How is the course assessed? Upon completing an online module, you will immediately be given access to a specifically crafted MCQ test. For each test, the pass mark will be set to 60%. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of __ GBP. £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The course is ideal for highly motivated individuals or teams who want to enhance their professional skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path By obtaining the Functional Skills Maths Level 3, you can unlock several career avenues in finance, with potential roles and wages ranges, including: Data Analyst (£25,000 - £40,000) Accountant (£24,000 - £50,000) Financial Analyst (£24,000 - £45,000) Operations Manager (£24,000 - £60,000) Sales Analyst (£20,000 - £35,000) Business Analyst (£24,000 - £50,000) Certificates Certificate of completion Digital certificate - £9 You can apply for a CPD Accredited PDF Certificate at the cost of £9. Certificate of completion Hard copy certificate - £15 Hard copy can be sent to you via post at the expense of £15.

The CAIA Association is a global professional body dedicated to creating greater alignment, transparency, and knowledge for all investors, with a specific emphasis on alternative investments. Course Overview At the start of any career, gaining a solid understanding of key business skills is extremely valuable. These qualifications and courses are designed to blend core skills with key finance knowledge, to give you essential business skills. This Level 1 qualification covers a range of skills and relevant supporting knowledge to help prepare students for applying numbers in business and working in a business environment. It will give students an understanding of: • How different organisations operate • How to contribute effectively in the workplace • How businesses process sales and purchases, and the documents and procedures associated with this. Students will also be equipped with the basic numerical skills needed in the workplace, such as decimals, percentages and fractions, and applying proportions and ratios. The jobs it can lead to: • Data entry clerk • Accounts administrator • Administrative assistant Entry requirements: Students can start with any qualification depending on existing skills and experience. For the best chance of success, we recommend that students begin their studies with a good standard of English and maths. Course Content: Working in the business environment: This unit introduces students to the skills needed in the workplace, including the importance of teamwork, communication, effective time management and professional behaviour. They’ll also learn about some of the core finance processes linked to sales and purchase orders. Learning outcomes: • Develop skills for the workplace. • Understand how organisations operate. • Understand how sales and purchases support businesses. • Apply business procedures to sales and purchases. Using numbers in business: Numeracy is an essential business skill. This unit will introduce students to the basic skills needed when working with numbers in a business environment, developing confidence and skills to use and apply numbers to a wide range of situations. Learning outcomes: • Perform simple business calculations. • Calculate decimals, fractions, percentage, proportions and ratios. • Use tools and techniques to present numerical data.

Catering to the demands of busy professionals, our virtual training programs are as effective as face-to-face learning. For more queries, reach out to us: info@mangates.com

Catering to the demands of busy professionals, our virtual training programs are as effective as face-to-face learning. For more queries, reach out to us: info@mangates.com

Catering to the demands of busy professionals, our virtual training programs are as effective as face-to-face learning. For more queries, reach out to us: info@mangates.com