10792 Courses

Duration 3 Days 18 CPD hours This course is intended for This course is geared for anyone needing to interface with an Oracle database such as end users, business analysts, application developers and database administrators / DBAs. Overview Working within in a hands-on learning environment, guided by our expert team, attendees will develop a practical approach to Oracle Database Technology. Throughout the course participants will explore: Using PL/SQL programming language for database applications and development incorporating PL/SQL modules within the application architecture from the initial design and planning phase The essentials of building executable PL/SQL program units Each of the major segments of a working program and how these interact with each other during program execution Important error or exception handling capabilities of the language. How database-resident program units can be used as part of the overall database application architecture Applying these new skills to the development of PL/SQL packages. Advanced database programming capabilities and benefits How database triggers can be used as part of an advanced database application design Oracle 19c PL/SQL Fundamentals is a three-day, hands-on course that introduces Oracle database programming using the PL/SQL programming language. Throughout the course students will explore the core syntax, structure and features of the language. This course will also lay the foundation for the entire Oracle PL/SQL programming series, allowing one to progress from introductory topics to advanced application design and programming and finally onto writing complex high-performance applications. The course also explores applying the newly learned skills to the development of database applications. Participants will learn how to use database-resident stored program units such as procedures, functions, packages and database triggers. Students will also learn about the latest features in Oracle 19c. Selection & Setup of the Database Interface Considering Available Tools Selecting the Appropriate Tool Oracle Net Database Connections Oracle PAAS Database Connections Setup SQL Developer Setup SQL *Plus Setup JDeveloper About BIND and Substitution Variables Using SQL Developer Using SQL *Plus Choosing a Database Programming Language What is Database Programming PL/SQL Programming PL/SQL Performance Advantages Integration with Other Languages PL/SQL Language Essentials PL/SQL Program Structure Language Syntax Rules Embedding SQL Writing Readable Code Generating Readable Code Generating Database Output SQL * Plus Input of Program Block DECLARE Section About the Declare Section Declare Primitive Types Declaration Options Not Null Constant Data Dictionary Integration % Type Declare Simple User-Defined Types Type ? Table Type ? Record Extended User Defined Types BEGIN Section About the Begin Section Manipulating Program Data Logic Control & Braching GOTO LOOP IF-THEN-ELSE CASE EXCEPTION Section About the Exception Section Isolating the Specific Exception Pragma Exception_INIT SQLCODE &SQLERRM Example SQL%ROWCOUNT & Select ? Into Beyond the Basics : Explicit Cursors About Explicit Cursors Extend Cursor Techniques For Update of Clause Where Current of Clause Using for ? Loop Cursors Introduction Database Resident Programming Units About Database ? Resident Programs Physical Storage & Execution Types of Stored Program Units Stored Program Unit Advantages Modular Design Principles Creating Stored Procedures and Functions Stored Procedures & Functions Create Procedure / Create Function Creating Procedures & Functions Raise_Salary() Procedure Salary_Valid() function The Parameter Specification Default Clause System & Object Privileges Using the Development Tools Executing Stored Procedures and Functions Calling Procedures & Functions Unit Testing with Execute Anonymous Block Unit Testing Specifying a Parameter Notation SQL Worksheet Unit Testing Calling Functions from SQL Maintaining Stored Programming Units Recompiling Programs Mass Recompilation Using UTL_RECOMP() Dropping Procedures & Functions Drop Procedures & Functions Drop Procedure / Function Data Dictionary Metadata Using USER_OBJECTS Using USER_SOURCE Using USER_ERRORS Using USER_OBJECT_SIZE Using USER_DEPENDENCIES Managing Dependencies Dependency Internals Tracking Dependencies The Dependency Tracking Utility SQL Developer Dependency Info Dependency Strategy Checklists Creating & Maintaining About Packages Creating Packages Maintaining Packages Performance Considerations Advanced Package Capabilities Definer & Invoker Rights White Lists & Accessible By Persistent Global Objects Defining Initilization Logic Object Orientation Support Advanced Cursor Techniques Using Cursor Variables Using SYS_REFCURSOR Using Cursor Expressions Using System Supplied Packages DBMS_OUTPUT() UTL_FILE() FOPEN() Example Database Trigger Concepts About Database Triggers DML Event Trigger Sub-Types Database Trigger Scenario Trigger Exhaustion Mechanisms Trigger within SQL Worksheet Creating Database Triggers Statement Level Triggers Using Raise Application_Error() Row-Level Triggers Examples of Triggers Employee_Salary_Check Example Employee_Journal Example Budget_Event Example Instead of Triggers Triggers within and Application Maintaining Database Triggers Call Syntax Trigger Maintenance Tasks Show Errors Trigger Drop Trigger Alter Trigger Multiple Triggers for a Table Handling Mutating Table Issues Implementing System Event Triggers What are System Event Triggers Defining the Scope Available System Events System Event Attributes

All in One Bundle Special Discount Offer Are you looking to enhance your Addiction Psychology and Abuse Awareness skills? If yes, then you have come to the right place. Our comprehensive courses on Addiction Psychology and Abuse Awareness will assist you in producing the best possible outcome by learning the Addiction Psychology and Abuse awareness skills. Get 6 CPD Accredited Courses for only £41 with 6 Free PDF Certificates worth £24! Course 01: Counselling and Psychotherapy Course 02: Drugs and Alcohol Awareness Training - Online Certification Course 03: Substance Misuse Awareness Online Certification Course Course 04: Drug and Alcohol Worker Course Course 05: Anti Social Behaviour (ASB) Course 06: Psychology of Anxiety and Stress The Addiction Psychology and Abuse Awareness bundle is for those who want to be successful. In it, you will learn the essential knowledge needed to become well-versed in Addiction Psychology and Abuse Awareness. Our Addiction Psychology and Abuse Awareness bundle starts with the basics of Addiction Psychology and Abuse Awareness and gradually progresses towards advanced topics. Therefore, each lesson of this Addiction Psychology and Abuse Awareness is intuitive and easy to understand. Why would you choose the Addiction Psychology and Abuse Awareness course from Compliance Central: Lifetime access to Addiction Psychology and Abuse Awareness courses materials Full tutor support is available from Monday to Friday with the Addiction Psychology and Abuse Awareness course Learn Addiction Psychology and Abuse Awareness skills at your own pace from the comfort of your home Gain a complete understanding of Addiction Psychology and Abuse Awareness course Accessible, informative Addiction Psychology and Abuse Awareness learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the Addiction Psychology and Abuse Awareness bundle Study Addiction Psychology and Abuse Awareness in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your Addiction Psychology and Abuse Awareness Course Improve your chance of gaining in-demand skills and better earning potential by completing the Addiction Psychology and Abuse Awareness Curriculum Breakdown of the Addiction Psychology and Abuse Awareness Curriculum Breakdown of Counselling and Psychotherapy Introduction to the course Psychotherapy Promo About the Instructor About the Course Understanding Psychotherapy What is Psychotherapy? A Short Historical Introduction Psychology, Counselling & Psychotherapy Where do Psychotherapists work? Starting Psychotherapy Practice Who Can Benefit from Psychotherapy? Short-Term Vs Long-Term Therapy Therapeutic Relationship Your Potential Clients in Therapy What does the First Psychotherapy Session Involve? Psychotherapy for Children Individual and Group Sessions Family Therapy Psychodynamic Approach Different Types of Psychotherapy Unconscious Processes (The Unconscious Mind) Defense Mechanisms Humanistic Approach Cognitive Behavioural Approach (CBT) Face-to-face Vs 'Online' Psychotherapy Internet Based Therapy How to Become an Online Psychotherapist? Thank You and Good Bye! CPD 60 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Addiction Psychology and Abuse Awareness bundle helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Addiction Psychology and Abuse Awareness. It is also great for professionals who are already working in Addiction Psychology and Abuse Awareness and want to get promoted at work. Requirements To enrol in this Addiction Psychology and Abuse Awareness course, all you need is a basic understanding of the English Language and an internet connection. Career path The Addiction Psychology and Abuse Awareness bundle will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Addiction Psychology and Abuse Awareness. Certificates CPD Accredited Certificate of completion Free Digital certificate - Included 6 CPD Accredited PDF Certificate for Free CPD accredited hard copy certificates are available for Hard copy certificate - £9.99 Delivery Charge for Each Hard Copy Certificates: Inside the UK: £3.99 each Outside of the UK: £9.99 each

Overview This comprehensive course on Deaf Awareness Course will deepen your understanding on this topic.After successful completion of this course you can acquire the required skills in this sector. This Deaf Awareness Course comes with accredited certification, which will enhance your CV and make you worthy in the job market.So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Deaf Awareness Course. It is available to all students, of all academic backgrounds. Requirements Our Deaf Awareness Course is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 2 sections • 8 lectures • 02:13:00 total length •Module 01: Introduction to Deaf Awareness: 00:22:00 •Module 02: Deaf Community and Culture: 00:20:00 •Module 03: Causes of Being Deaf and Auditory Innovations: 00:21:00 •Module 04: Deaf Education: 00:20:00 •Module 05: British Sign Language: 00:17:00 •Module 06: BSL in Its Social Context: 00:18:00 •Module 07: Social Interaction between Deaf and Hearing People: 00:15:00 •Assignment - Deaf Awareness Course: 00:00:00

Register on the Teaching English and Lesson Planning today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as a proof of your course completion. The Teaching English and Lesson Planning course is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Teaching English and Lesson Planning course Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Assessment To successfully complete the Teaching English and Lesson Planning course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the course. After successfully passing the exam, you will be able to apply for a CPD-accredited certificate as proof of your subject-knowledge. Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who is this course for? The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Teaching English and Lesson Planning course, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Module 01: Linguistics Module 01: Linguistics 00:45:00 Module 02: English Pronunciation Module 02: English Pronunciation 00:30:00 Module 03: Teaching Grammar and Vocabulary Module 03: Teaching Grammar and Vocabulary 00:40:00 Module 04: Language Teaching Methodologies Module 04: Language Teaching Methodologies 00:25:00 Module 05: Teaching Receptive Skills: Reading Module 05: Teaching Receptive Skills: Reading 00:20:00 Module 06: Teaching Productive Skills: Writing Module 06: Teaching Productive Skills: Writing 00:15:00 Module 07: Teaching Receptive Skills: Listening Module 07: Teaching Receptive Skills: Listening 00:15:00 Module 08: Teaching Productive Skills: Speaking Module 08: Teaching Productive Skills: Speaking 00:16:00 Module 09: Lesson Planning and Creating Materials Module 09: Lesson Planning and Creating Materials 00:25:00 Module 10: Teaching English: Situational Approach Module 10: Teaching English: Situational Approach 00:30:00 Mock Exam Mock Exam- Teaching English and Lesson Planning 00:20:00 Final Exam Final Exam- Teaching English and Lesson Planning 00:20:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

This Level 1: Award In Caring for Children provides an understanding of the knowledge and skills required to care for young children. It covers the growth, learning, and development of children. There are also modules to help with self-development. Through this Level 1: Award In Caring for Children course you will learn how to help children in developing their communication and language skills, the health and safety guidance involved in caring for children, how play can help a child's learning and development and how to respect and value children as individuals. Learning Outcomes After completing this Level 1: Award In Caring for Children course, learner will be able to: Understand how play can help a young child to gain confidence. Gain skills for communicating with a young child Gain a thorough understanding of the growth and development of young children Understand Human Growth and Development Know how to respect and value Children Understand healthy eating for families Why Choose Level 1 Award In Caring for Children Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this course. ***Courses are included in this Level 1: Award In Caring for Children Bundle Course: Course 01: Level 1: Award In Caring for Children Course 02: Level 2 Certificate in Understanding Children and Young People's Mental Health Course Course 03: Level 2 Certificate in Understanding Common Childhood Illnesses Affecting Children Course 04: Level 2 Award in Babysitting Course 05: Level 2 Certificate in Behaviour that Challenges in Children Course 06: Advanced Diploma in Child Care Course 07: Child Protection and Risk Assessment Course 08: Child Sexual Exploitation & Child Criminal Exploitation (CSE & CCE) Awareness Training Course 09: Care and support for Vulnerable Children ***Others Benefits of Level 1: Award In Caring for Children Bundle Course: Free 09 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Unlimited Retake Exam [ Note: Free PDF certificate as soon as completing the course] **Level 1: Award In Caring for Children** Detailed Course Curriculum Module 1: Confidence Building for the Young Child Through Play know the Support a Young Child Needs to Gain Confidence Through Play know How to Encourage a Young Child to Express Their Feelings Through Play Module 2: Listening to and Talking with a Young Child Know Skills for Communicating with a Young Child Understand Activities that will Develop a Child's Talking and Listening Skills Module 3: Growth and Development of Young Children know About Factors Which Influence Growth and Development of Children From Birth to 5 Years 11 Months know How to Support Growth and Development of Children Module 4: Human Growth and Development know About Human Growth and Development know Factors That Affect Human Growth and Development Module 5: Respecting and Valuing Children Know How to Respect and Value Children as Individuals Understand Ways to Respect and Value Children Know that Children Have Rights Module 6: Healthy Eating for Families Understand the Importance of a Balanced Diet Know About Good Eating Habits for Families Know Special Food Requirements for Groups and Individuals Know How to Store and Handle Food safely ------------------------ Assessment Method After completing each module of the Level 1 - Award In Caring for Children Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Level 1 - Award In Caring for Children course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? **Level 1: Award In Caring for Children** This Level 1: Award In Caring for Children course is for anyone who is considering a career in caring for children. It could also help you re-engage with learning and remove barriers to entering the childcare workforce. Requirements **Level 1: Award In Caring for Children** There are no specific requirements for this Level 1: Award In Caring for Children course because it does not require any advanced knowledge or skills. Career path **Level 1: Award In Caring for Children** This Level 1: Award In Caring for Children course provides an ideal route into a career in child care and results in a fully recognised qualification, with a number of progression routes to higher level child care and teaching assistant qualifications. Certificates Certificate of completion Digital certificate - Included

Overview Planning, Delivery and Assessment in Teaching Course is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Planning, Delivery and Assessment in Teaching Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 05 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training After you have successfully completed your assignment, you will be qualified to apply for a CPD Certification from The Teachers Training. The PDF certificate can be downloaded after you have completed your course. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Module 01: Learning Skills Development Learning Skills Development 00:15:00 Module 02: Critical Thinking Skills Critical Thinking Skills 00:11:00 Module 03: Lesson Delivery Methods Lesson Delivery Methods 00:19:00 Module 04: ICT in Education ICT in Education 00:19:00 Module 05: Effective Target Setting Effective Target Setting 00:18:00 Module 06: Record and Monitor Record and Monitor 00:18:00 Module 07: Providing Constructive Feedback Providing Constructive Feedback 00:13:00

Overview Teach Online Effectively Course is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Teach Online Effectively Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 05 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training After you have successfully completed your assignment, you will be qualified to apply for a CPD Certification from The Teachers Training. The PDF certificate can be downloaded after you have completed your course. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Teach Online Effectively Course Promo 00:02:00 Lesson 01: The Building Blocks of Effective Online Teaching 00:10:00 Lesson 02: How to Find Your Students' Struggles and Learning Objectives 00:08:00 Lesson 03: How to Structure and Simplify Your Course Materials 00:16:00 Lesson 04: How to Present Your Course Materials Effectively 00:12:00 Lesson 05: How to Publish and Sell Your Course 00:09:00 Lesson 06: What's next 00:04:00 Downloadable Resources Resource - Teach Online Effectively 00:00:00

Overview Inclusive Teaching and Learning Approaches Course is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Inclusive Teaching and Learning Approaches Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 05 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training After you have successfully completed your assignment, you will be qualified to apply for a CPD Certification from The Teachers Training. The PDF certificate can be downloaded after you have completed your course. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Module 01: Inclusive Teaching and Learning Inclusive Teaching and Learning 00:19:00 Module 02: Literacy, Numeracy and ICT Literacy, Numeracy and ICT 00:20:00 Module 03: Approaches, Resources and Assessment Methods Approaches, Resources and Assessment Methods 00:19:00 Module 04: Student Engagement and Motivation Student Engagement and Motivation 00:17:00 Module 05: Planning an Inclusive Teaching Planning an Inclusive Teaching 00:18:00 Module 06: Communicating with Learners Communicating with Learners 00:18:00 Module 07: Evaluating the Effectiveness of Own Service Evaluating the Effectiveness of Own Service 00:14:00

Description The strong growth in the email marketing industry demonstrates what important role emails are playing in promoting a business.

Overview Customer Service Training Course is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Customer Service Training Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 05 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Module 01: Introduction to Customer Service Introduction to Customer Service 00:06:00 Module 02: Characteristics of Good Customer Service Characteristics of Good Customer Service 00:04:00 Module 03: Customer Relationship Management Customer Relationship Management 00:04:00 Module 04: Communicate with Customers Communicate with Customers 00:06:00 Module 05: Handling Customer Complaints Handling Customer Complaints 00:06:00 Module 06: Problem Solving Over Phone Problem Solving Over Phone 00:05:00 Module 07: Improving Customer Service Improving Customer Service 00:07:00