Duration 5 Days 30 CPD hours This course is intended for network professionals who are looking to build their foundational knowledge of the ClearPass product portfolio This training combines the following classes into one five day workshop, preparing you for the ACCP certification: ACF-Aruba ClearPass Fundamentals IAC-Implementing Aruba ClearPass Overview Ability to setup ClearPass as a AAA server Demostrate Configuration Guest, Ongurad, Onboard and Profiling features Integrate with External AD Server Understand Monitoring and Reporting Demostrate Scaling and deployment of best practices It prepares participants with foundational skills in Network Access Control using the ClearPass product portfolio. This 5-day classroom session includes both modules and labs to teach participants about the major features of the ClearPass portfolio Intro to ClearPass BYOD High Level Overview Posture and Profiling Guest and Onboard ClearPass for AAA Policy Service Rules Authentication Authorization and Roles Enforcement Policy and Profiles Authentication and Security Concepts Authentication Types Servers Radius COA Active Directory Certificates Intro to NAD NAD Devices Adding NAD to ClearPass Network Device Groups Network Device Attributes Aruba Controller as NAD Aruba Switch Aruba Instant Monitoring and Troubleshooting Monitoring Troubleshooting Logging Policy Simulation ClearPass Insight Insight Dashboard Insight Reports Insight Alerts Insight Search Insight Administration Insight Replication Active Directory Adding AD as Auth Source Joining AD domain Using AD services External Authentication Multiple AD domains LDAP Static Host Lists SQL Database External Radius Server Guest Guest Account creation Web Login pages Guest Service configuration Self-registration pages Configuring NADS for Guest Guest Manager Deep Dive Web Login Deep Dive Sponsor Approval MAC Caching Onboard Intro to Onboard Basic Onboard Setup Onboard Deepdive Single SSID Onboarding Dual SSID Onboarding Profiling Intro to Profiling Endpoint Analysis Deep Dive Posture Intro to Posture Posture Deployment Options OnGuard Agent Health Collection OnGuard workflow 802.1x with Posture using Persistent/dissolvable agent OnGuard web LoginMonitoring and Updates Operation and Admin Users Operations Admin Users Clustering and Redundancy Clustering Redundancy LAB Licensing ClearPass Licensing Base License Applications Single Sign-On Deployment Options ClearPass Admin Login SSO Access Network SSO ASO-Auto-Sign On Configuration and Demo ClearPass Exchange Intro Examples General HTTP Palo Alto Firewall Configuration Case Study Objectives Discussion Advanced Labs Overview
Duration 2 Days 12 CPD hours This course is intended for This course is for IT network or security professionals who have practical experience with the ProxySG in the field and wish to master the advanced network security of the ProxySG. Overview Solve common authentication and SSL issuesUnderstand the underlying architecture of SGOSMonitor and analyze ProxySG performanceUse policy tracing as a troubleshooting tool The ProxySG 6.6 Advanced Administration course is intended for IT professionals who wish to learn to master the advanced features of the ProxySG. Using Authentication Realms Describe the benefits of enabling authentication on the ProxySG Describe, at a high level, the ProxySG authentication architecture Understand the use of IWA realms, with both IWA Direct and IWA BCAAA connection methods Understanding Authentication Credentials Describe how NTLM and Kerberos authentication work in both IWA direct and IWA BCAAA deployments Configure the ProxySG to use Kerberos authentication Understanding Authentication Modes Describe authentication surrogates and authentication modes Describe ProxySG authentication in both explicit and transparent deployment mode Understanding HTTPS Describe key components of SSL encryption Describe how the SSL handshake works Describe some of the legal and security considerations related to use of the SSL proxy Managing SSL Traffic on the ProxySG Describe how the SSL proxy service handles SSL traffic Describe the standard keyrings that are installed by default on the ProxySG Identify the types of security certificates that the ProxySG uses Optimizing SSL Interception Performance Configure the ProxySG to process SSL traffic according to best practices for performance SGOS Architecture Identify key components of SGOS Explain the interaction among client workers and software workers in processing client requests Explain the significance of policy checkpoints Describe key characteristics of the SGOS storage subsystem Explain the caching behavior of the ProxySG Caching Architecture Describe the benefits of object caching on the ProxySG Explain the caching-related steps in a ProxySG transaction Identify and describe the HTTP request and response headers related to caching Describe, in general terms, how the ProxySG validates cached objects to ensure freshness Explain how the ProxySG uses cost-based deletion, popularity contests, and pipelining to improve object caching System Diagnostics Describe the use of the health monitor and health checks Explain the use of the event and access logs Describe the information available in advanced URLs and sysinfo files Describe the function of policy tracing and packet captures Introduction to Content Policy Language (CPL) Describe the fundamental concepts and purposes of ProxySG policy transactions Understand the relationship of layers, rules, conditions, properties, and triggers Describe the two types of actions in CPL Describe how to write, edit, and upload CPL code Using Policy Tracing for Troubleshooting Identify the two main types of ProxySG policy traces Describe the various sections of a policy trace result Configure a global and policy-driven trace Access and interpret policy trace results ProxySG Integration Identify other Symantec products that can be used as part of a complete security solution
The Heartfulness Diploma Course is a comprehensive program designed to deepen one’s understanding and practice of Heartfulness living. This course is open to anyone interested in cultivating inner peace, balance, and well-being through Heartfelt connection.
This accredited qualification has been designed for delivery to all learners working or preparing to work in a customer service role or where using the telephone is a part of their role. This qualification covers the principles of customer service, including how to meet customer expectations, the importance of appropriate behaviour and communication techniques, as well as ways to deal with problem customers. How long will it take me to achieve this qualification? This qualification is classroom-based and usually achieved by taking a one-day course. However, it can also be achieved through a variety of other methods including blended and distance learning, as long as the recommended learning hours are completed. How is the qualification assessed? Through a 1-hour 30-question multiple-choice examination. Learners must achieve a score of at least 20 out of 30 in order to pass.
Duration 3 Days 18 CPD hours This course is intended for Developed for IT Professionals interested in learning how to manage Citrix Endpoint Management on-premises or cloud environments using leading practices. Potential students include Administrators and Implementers. Overview How to manage a Citrix Endpoint Management implementation in a On-premises or cloud environment How to perform common enterprise mobility management tasks and mobile application managementUnderstand the device enrollment processHow to perform monitoring, troubleshooting, and reporting on a Citrix Endpoint Management Enterprise solution Students will explore how to manage Citrix Endpoint Management in this course. Venture into the cloud as students learn to manage devices, apps, and users. Students will learn how the architecture, management, and communication flow function with Citrix Endpoint Management Service and how they can fit their organization?s needs. Students will learn how to administer their Citrix Endpoint Management environment and how to support your end users, as well as working with applications and securing a variety of endpoints. Introduction to Citrix Endpoint Management Citrix Endpoint Management Features Citrix Cloud and Citrix Endpoint Management Citrix Endpoint Management User Experience and Security Citrix Endpoint Management Entitlements Citrix Endpoint Management Architecture Citrix Endpoint Management Prerequisites Citrix Endpoint Management Server Citrix Endpoint Management and Microsoft Intune Apple APNs and Google Firebase Cloud Messaging MDX Architecture and Features Cloud Components Cloud Component Overview Onboarding and Access Cloud Connector and Cloud Resource Locations Cloud Migration Cloud Updates and Features Common Device Management Tasks Administrative Console Overview Delivery Groups Device Policies Device Enrollment Enrollment Methods iOS Device Enrollment Android Device Enrollment Windows 10 Enrollment Other Devices Managing Device Security Security Policies Automated Actions Android for Work ActiveSync Filtering Shared Devices Working with Apps Application Integration Citrix Endpoint Management Productivity Apps Application Security with MDX 3rd Part Applications Integrating Citrix Content Collaboration Citrix Content Collaboration Overview Integrating Citrix Endpoint Management with Content Collaboration Content Collaboration Workflows Maintaining and Troubleshooting Maintaining Citrix Endpoint Management Maintaining Certificates Troubleshooting Citrix Gateway (formerly NetScaler Gateway) Troubleshooting Tools for Citrix Productivity Apps Firewall Issues Monitoring and Reporting Monitoring and Reporting of Devices Monitoring and Reporting of Citrix Content Collaboration Additional course details: Nexus Humans CEM-205 Manage Citrix Endpoint Management training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the CEM-205 Manage Citrix Endpoint Management course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Duration 2 Days 12 CPD hours This course is intended for This course is designed for security administrators and Check Point resellers who need to manage and monitor issues that may occur within their Security Management environment. Overview Understand how to use Check Point resources for support. Understand how to perform packet captures using tcmdump and FW Monitor command tools. Understand the basic process of kernel debugging, and how debug commands are structured. Recognize how to use various Linux commands for troubleshooting system issues. Recognize communication issues that may occur between SmartConsole and the SMS and how to resolve them. Understand how to troubleshoot SmartConsole login and authentication issues. Understand how to prevent and resolve licensing and contract issues. Understand how to troubleshoot issues that may occur during policy installation. Understand communication issues that may occur when collecting logs and how to resolve them. Recall various tools to use when analyzing issues with logs. Understand how to restore interrupted communications during heavy logging. Understand how NAT works and how to troubleshoot issues. Understand Client Side and Server Side NAT. Understand how the Access Control Policy functions and how the access control applications work together. Understand how to troubleshoot issues that may occur with Application Control and URL Filtering. Understand how the HTTPS Inspection process works and how to resolve issues that may occur during the process. Understand how to troubleshoot Content Awareness issues. Recognize how to troubleshoot VPN-related issues. Understand how to monitor cluster status and work with critical devices. Recognize how to troubleshoot State Synchronization. Understand how to troubleshoot communication issues between Identity Sources and Security Gateways. Understand how to troubleshoot and debug issues with internal Identity Awareness processes. The goal of this course is to provide an understanding of the concepts and skills necessary to troubleshoot issues which may occur when managing the Check Point Security Management architecture and Security Gateways. Course Outline An Introduction to Troubleshooting SmartConsole and Policy Management Troubleshooting Monitoring Logging Activity Troubleshooting Issues with NAT Understanding the Unified Access Control Policy Basic VPN Troubleshooting Monitoring ClusterXL Connections Understanding Identity Awareness Additional course details: Nexus Humans CCTA Check Point Troubleshooting Administration training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the CCTA Check Point Troubleshooting Administration course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Duration 4.125 Days 24.75 CPD hours This course is intended for The job roles best suited to the material in this course are: Project managers and consultants involved in business continuity Expert advisors seeking to master the implementation of the business continuity management system Individuals responsible to maintain conformity with BCMS requirements within an organization Members of the BCMS team Overview Understand the concepts, approaches, methods, and techniques used for the implementation and effective management of a BCMS. Learn how to interpret and implement the requirements of ISO 22301 in the specific context of an organization. Understand the operation of the business continuity management system and its processes based on ISO 22301. Learn how to interpret and implement the requirements of ISO 22301 in the specific context of an organization. No two disasters in the world cause equal damage. Between the unpredictability of natural disasters, information security breaches, and incidents of different nature, preparedness can make you stand out in the crowd and predict the future of your business. In light of this, proper planning is essential to mitigating risks, avoiding consequences, coping with the negative effects of disasters and incidents, but at the same time, continuing your daily operations so that customer needs do not remain unfulfilled.This training course will prepare its participants to implement a business continuity management system (BCMS) in compliance with the requirements of ISO 22301. Attending this training course allows you to gain a comprehensive understanding of the best practices of the business continuity management system and to be able to establish a framework that allows the organization to continue operating efficiently during disruptive events Introduction to ISO 22301 and initiation of a BCMS Training course objectives and structure Standards and regulatory frameworks Business continuity management system (BCMS) Fundamental business continuity concepts and principles Initiation of the BCMS implementation Understanding the organization and its context BCMS scope Implementation plan of a BCMS Leadership and commitment Business continuity policy Risks, opportunities, and business continuity objectives Support for the BCMS Business impact analysis Risk assessment Implementation of a BCMS Business continuity strategies and solutions Business continuity plans and procedures Incident response and emergency response Crisis management Exercise programs Monitoring, measurement, analysis, and evaluation Internal audit BCMS monitoring, continual improvement, and preparation for the certification audi Management review Treatment of nonconformities Continual improvement Preparation for the certification audit Closing of the training course
Duration 2 Days 12 CPD hours This course is intended for There is no specific prerequisite for the CDRP© course. However, participants who have at least three years' experience in a data centre and/or IT infrastructures will be best suited. Overview After completion of the course, the participant will be able to: 1. Understand the different standards and methodologies for risk management and assessment 2. Establish the required project team for risk management 3. Perform the risk assessment, identifying current threats, vulnerabilities and the potential impact based on customised threat catalogues 4. Report on the current risk level of the data centre both quantitative and qualitative 5. Anticipate and minimise potential financial impacts 6. Understand the options for handling risk 7. Continuously monitor and review the status of risk present in the data centre 8. Reduce the frequency and magnitude of incidents 9. Detect and respond to events when they occur 10. Meet regulatory and compliance requirements 11. Support certification processes such as ISO/IEC 27001 12. Support overall corporate and IT governance Introduction to Risk Management Risk management concepts Senior management and risk Enterprise Risk Management (ERM) Benefits of risk management Data Centre Risk and Impact Risk in facility, power, cooling, fire suppression, infrastructure and IT services Impact of data centre downtime Main causes of downtime Cost factors in downtime Standards, Guidelines and Methodologies ISO/IEC 27001:2013, ISO/IEC 27005:2011, ISO/IEC 27002:2013 NIST SP 800-30 ISO/IEC 31000:2009 SS507:2008 ANSI/TIA-942 Other methodologies (CRAMM, EBIOS, OCTAVE, etc.) Risk Management Definitions Asset Availability/Confidentiality/Integrity Control Information processing facility Information security Policy Risk Risk analysis/Risk assessment/Risk evaluation/ Risk treatment Threat/Vulnerability Types of risk Risk Assessment Software The need for software Automation Considerations Risk Management Process The risk management process Establishing the context Identification Analysis Evaluation Treatment Communication and consultation Monitoring and review Project Approach Project management principles Project management methods Scope Time Cost Cost estimate methods Context Establishment General considerations Risk evaluation, impact and acceptance criteria Severity rating of impact Occurrence rating of probability Scope and boundaries Scope constraints Roles & responsibilities Training, awareness and competence Risk Assessment - Identification The risk assessment process Identification of assets Identification of threats Identification of existing controls Identification of vulnerabilities Identification of consequences Hands-on exercise: Identification of assets, threats, existing controls, vulnerabilities and consequences Risk Assessment - Analysis and Evaluation Risk estimation Risk estimation methodologies Assessment of consequences Assessment of incident likelihood Level of risk estimation Risk evaluation Hands-on exercise: Assessment of consequences, probability and estimating level of risk Risk Treatment The risk treatment process steps Risk Treatment Plan (RTP) Risk modification Risk retention Risk avoidance Risk sharing Constraints in risk modification Control categories Control examples Cost-benefit analysis Control implementation Residual risk Communication Effective communication of risk management activities Benefits and concerns of communication Risk Monitoring and Review Ongoing monitoring and review Criteria for review Risk scenarios Risk assessment approach Data centre site selection Data centre facility Cloud computing UPS scenarios Force majeure Organisational shortcomings Human failure Technical failure Deliberate acts Exam: Certified Data Centre Risk Professional Actual course outline may vary depending on offering center. Contact your sales representative for more information.
Duration 3 Days 18 CPD hours This course is intended for Experienced IT Asset Managers Overview By attending this course the attendee will be able to Understand and utilize the dependencies, relationships and benefits of the KPAs found within an effective IT Asset Management Program specify and define the duties and responsibilities necessary to be an effective IT Asset Manager be able to obtain and display an understanding of the resources and commitment necessary to implement a fully functional IT Asset Management Program. Attendees will learn about the entire ITAM Program and take with them the foundation plan for starting or improving their organization?s ITAM Program. The intense three-day course with certification is packed full of information and real-world experiences designed to make your ITAM Program more effective and efficient, and the CITAM Certification will lend notable credibility to both you and your ITAM Program.This course addresses each of the Key Process Areas (KPAs) identified within the IBPL that, when combined, empowers an organization and maximizes the value of their IT assets. The course will also review the core processes that encompass the ITAM Program and the projects that will help an organization build a productive and profitable business unit.The course includes exam for CITAM certification. Course Outline IAITAM and the Mission ITAM Code of Ethics Defining Primary Roles in an ITAM Program IAITAM?s 12 KPAs Relationships, Dependencies, and Benefits KPA Interdependencies Roles and Responsibilities Creating Dynamic Job Descriptions for ITAM Programs The Role of a Program Manager Project Management Relationship Triangle Sample Projects by KPA Prioritization and the ITAM Program Lifecycle Management Process Building Best Practices Gaining Executive Buy-in Business Case Template Maturity Assessment ITAM as a Core Business Function Additional course details: Nexus Humans Certified IT Asset Manager (CITAM) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Certified IT Asset Manager (CITAM) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.