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Sometimes you just need a bit of help with something specific that you’re working on at home. Perhaps you have something that just won’t solder or you’d like some advice on pricing your work. Maybe you can’t decide which tools and equipment you need to buy to set up your own studio, or you even need some help with web site design?  Anna has a BA(Hons) degree in Jewellery and Silversmithing from the prestigious Birmingham School of Jewellery (if you watched the recent series of All That Glitters on TV, it’s that place!) and Post Graduate Certificate in Education, but its the 20+ years of practical experience in making jewellery, teaching others and running a business that’s really important! If this is the case, then a simple 30 minute online chat might be the perfect solution. If you’d like to email Anna first to check that she’s able to help then please complete the form below:

Explore capture-the-flag exercises that will strengthen your ethical hacking skills

Get hands-on with advanced Microsoft Windows Server 2019 administration

Premium Bundle of all Time | Ofqual Regulation + ATHE Awards + QLS Endorsement | Assessment & Tutor Support Included

Premium Bundle of all Time | Ofqual Regulation + ATHE Awards + CPD Accreditation | Assessment & Tutor Support Included

Getting Started OTHM Level 5 Diploma in Tourism and Hospitality Management empowers the students to improve themselves as directors in the travel and neighbourliness industries with a deep-rooted learning direction. It helps the students to apply contemporary information in the same industry. Effective fruition of this career will make the students with the expert abilities and specialization build up their career. After completing this course, the student can progress to Higher National Certificates (HNC) and Bachelor's programs. About Awarding Body OTHM is an established and recognised Awarding Organisation (Certification Body) launched in 2003. OTHM has already made a mark in the UK and global online education scenario by creating and maintaining a user-friendly and skill based learning environment. OTHM has both local and international recognition which aids OTHM graduates to enhance their employability skills as well as allowing them to join degree and/or Master top-up programmes. OTHM qualifications has assembled a reputation for maintaining significant skills in a wide range of job roles and industries which comprises Business Studies, Leadership, Tourism and Hospitality Management, Health and Social Care, Information Technology, Accounting and Finance, Logistics and Supply Chain Management. What is included? Outstanding tutor support that gives you supportive guidance all through the course accomplishment through the SBTL Support Desk Portal. Access our cutting-edge learning management platform to access vital learning resources and communicate with the support desk team. Quality learning materials such as structured lecture notes, study guides, and practical applications, which include real-world examples and case studies, will enable you to apply your knowledge. Learning materials are provided in one of the three formats: PDF, PowerPoint, or Interactive Text Content on the learning portal. The tutors will provide Formative assessment feedback to improve the learners' achievements. Assessment materials are accessible through our online learning platform. Supervision for all modules Multiplatform accessibility through an online learning platform. This facilitates SBTL in directly providing learners with course materials through smartphones, laptops, tablets or desktops, allowing students to study at their convenience. Live Classes (for Blended Learning Students only). Assessment Time-constrained scenario-based assignments No examinations Entry Requirements Relevant NQF/QCF/RQF Level 4 diploma or equivalent recognised qualification. Learner must be 18 years or older at the beginning of the course Mature learners (over 21) with management experience International students whose first language is not in English, they will need to have score of 5.5 or above in IELTS (International English Language Testing System) Progression Learners completing the OTHM Level 5 Diploma in Tourism and Hospitality Management can progress to: OTHM Level 6 Diplomas or Will be eligible to gain direct entry into relevant Bachelor's degree programmes or Directly into employment in an associated profession.   The OTHM Level 5 Diploma in Tourism and Hospitality Management consists of 6 mandatory units for a combined total of 120 credits, 1200 hours Total Qualification Time (TQT) and 480 Guided Learning Hours (GLH) for the completed qualification. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- CONTEMPORARY ISSUES IN TOURISM AND HOSPITALITY Reference No : M/650/1209 Credit : 20 || TQT : 200 The point of this unit is to develop learners' ability to examine contemporary issues that have an impact on the tourism and hospitality business and recognize the related information points from various sources. UNIT2- DIGITAL MARKETING MANAGEMENT FOR TOURISM AND HOSPITALITY Reference No : K/650/1162 Credit : 20 || TQT : 200 The primary objective of this unit is to furnish learners with a discerning grasp of marketing management, emphasizing the significance of digital marketing in the realms of tourism and hospitality. Students will acquire the proficiency to implement the digital marketing mix and elucidate the role and significance of digital marketing within organizations operating in tourism and hospitality sectors. UNIT3- CUSTOMER RELATIONSHIP MANAGEMENT Reference No : L/650/1208 Credit : 20 || TQT : 200 This unit helps the learners with a clear understanding of the significance of consumer relations in the tourism and hospitality industry. Students will develop the skills to identify the elements affecting efficient customer service, including coordination and teamwork, sales, and promotion. Learners will understand how to make their skills effectively in the management of good customer relations. UNIT4- OPERATIONS MANAGEMENT Reference No : J/650/1206 Credit : 20 || TQT : 200 The point of this unit is to provide learners with information on operations management within the tourism and hospitality sector and the processes, project, and quality management to be retained in association with this function. Learners will develop the skill to apply operations management knowledge to tourism and hospitality companies and value the operations function. UNIT5- MANAGEMENT ACCOUNTING Reference No : K/650/1207 Credit : 20 || TQT : 200 This unit aims to provide students with basic theories and principles of financial accounting and financial management in the tourism and hospitality sector and also its practical application. This unit should be learned by considering the local, national and international legal status and its practical application. UNIT6- MANAGEMENT OF HUMAN RESOURCE Reference No : H/650/1151 Credit : 20 || TQT : 200 The main intention of this unit is to provide learners with the skills to select and apply proper human resources theories to the tourism and hospitality sector. Learners will develop their ability in recruiting and retaining staff, and also the significance of training and development. Learners will get a deep knowledge of the importance of cultural diversity in Human resources. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

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Client assistance in Fashion Shops Available and online style shop experience rely upon numerous components like costs, items and the shop climate. Client assistance is vital to how customers see a style store. Despite the fact that style organizations have no influence over their rivals, they can handle client care levels. Hence, organizations that sell garments and related frill (or some other retail business) ought to consistently endeavor to improve their degree of client support. The sort of help a design shop agrees its clients can either improve or decrease their shopping experience. For the most part, that likewise clarifies the quintessence of client support in retail on the loose. This course is partitioned into four short modules to assist you with understanding client care, regardless of whether you need to open a style shop or work in help. What You Will Learn: The meaning of client support Picking the correct client care channels Significant client assistance abilities Why great client assistance improves client shopping experience Step by step instructions to manage troublesome client care situations Client assistance estimation measurements Characteristics of good client assistance Step by step instructions to improve client assistance and involvement with online design shops Advantages of Taking the Course Taking the course will help you to:- Comprehend what is the issue here See how to improve client support in design shops Decide whether you need to work in client support in the style business Comprehend the stuff to offer extraordinary client assistance Comprehend the part of client care in customer fulfillment Comprehend the advantages of offering excellent client care