1424 Courses

Duration 3 Days 18 CPD hours This course is intended for The primary audience for this course is anyone who works in and around IT, facilities or data centre operations and needs to understand and improve the daily operations including important processes such as lock-out/tag-out, the right process for installing/de-installing equipment, safety procedures, capacity management and much more. Overview The old believe that a fully redundant data centre facility will save the day is no longer true as many research outcomes have revealed that the majority of downtime is caused by the human factor. Policies, processes, procedures and work instructions should be carefully developed, ideally following relevant standards, to ensure an effcient and effective data centre operations which are also compliant to the required regulations. The CDFOS© (Certified Data Centre Facilities Operations Specialist) course is a three-day course which will enable participants to fully understand the requirements of running the day-to-day operations of a mission critical data centre. Participants will gain all the required competences for running the daily operations, understand which processes should be in place, and the critical elements of those processes and how to execute them. The course is fully aligned with the DCOS© (Data Centre Operations Standard). Data centre facilities operations management have proven to be the key differentiator between a data centre that is performing well or badly. Service Level Management Service Level Management Needs analysis Capability assessment Service portfolio and catalogue Service Level Agreements Reporting - Complaint procedure Customer satisfaction Service Improvement Process (SIP) Safety and Crisis Management Most common type of accidents and why they often happen The roles and responsibilities of appointed safety staff The importance of the OH&S or WHS manual Calibration of measurement and test equipment Proper lock-out/tag-out procedures Emergency response plan requirement for various potential emergencies The importance of Permit To Work Physical Security Standard Operating Procedures (SOP) for security Security risk assessment Security zones Physical inspections / security patrols Delivery of goods / holding area Entry control of individuals Badges and key management Security monitoring Security incident reporting Facilities Maintenance The importance of maintenance Maintenance definitions Maintenance operations procedures (MOP) Service reports Spare management Tools Housekeeping Data Centre Operations Shift handover Walk around duties Service management Release management Configuration management Floor management Equipment life cycle management Monitoring/Reporting/Control Monitoring requirements Facilities monitoring matrix Sensor / alarm point testing and calibration Notification matrix Escalation requirements Reporting Project Management Project management Project organization Project manager Initiation Planning Execution Monitor and control Closing Evaluation / lessons learnt Environmental Sustainability The importance of sustainability Environmental standards Power efficiency indicators Energy saving best practises Water management Sustainable energy usage Governance and Compliance The importance of document management The siz sub-processes of document management Asset management Requirements or asset recording Exam: Certified Data Centre Facilities Operations Specialist (CDFOS©) Certification exams are administered at the end of the course. The exam is a 90-minute closed book exam, with 60 multiple-choice questions. The candidate requires a minimum of 42 correct answers to pass the exam. Online exam results are known immediately and paper-based exam results will be known within one week. Additional course details: Nexus Humans Certified Data Centre Facilities Operations Specialist (CDFOS) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Certified Data Centre Facilities Operations Specialist (CDFOS) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Course Overview Learn how you can install, upgrade and maintain your Microsoft Windows 10 like a pro from this Microsoft Windows 10 Pro Masterclass course and make your work smooth and fast. This course will help you to understand the functions of Windows 10, configuration, management, security and many other functions and help you get the best output from your device. The easily understandable and bite-sized lessons of this Microsoft Windows 10 Pro Masterclass course will help you to understand how Windows 10 functions. You will be able to familiarize yourself with the network configuration and server domain-based environment to utilize the functions of Internet and cloud services. Even if you don't know anything about Windows 10, this course will help you to grasp the ideas and functions and use them properly. Learning Outcomes Learn how to plan, install and upgrade to Windows 10 Be able to implement networking system and remote management Understand file management and resources for your Windows 10 Familiarize with maintenance and update options of Windows 10 Get a clear understanding of local storage Ensure network security for your device Be able to troubleshoot and recover Windows 10 Who is this course for? This course is ideal for anyone who wants to understand the functions of Windows 10 and how to maintain and update their browser. You will learn various security and networking options of Windows 10 from this course. Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Certification After you have successfully completed the course, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path Microsoft Windows 10 Pro Masterclass is a useful qualification to possess and would be beneficial for any related profession or industry such as: Computer Operators Data Security Officers Troubleshooters Data Maintenance Officers IT Professionals Administrators Module 01: Course Overview Course Overview 00:05:00 Module 02: Building Your Virtual Lab Environment Easily download ISO Images 00:10:00 Lab - Creating a Virtual Install of Windows 10 Pro Using VirtualBox 00:16:00 Lab - Create Virtual Install of Server 2016 Full GUI Using VirtualBox 00:13:00 Taking a Snapshot of Your Current configuration 00:04:00 Module 03: Upgrading Windows 7, 8, or 8.1 to Windows 10 Perform a Windows 10 Upgrade for Free 00:09:00 Module 04: Building a Microsoft Server 2016 Domain Preparing Your Network for Active Directory 00:10:00 Lab - Prepare Server 2016 for Promotion to a Domain Controller 00:10:00 Lab - Promote Server 2016 to a Domain Controller 00:09:00 Lab - Join a Windows 10 Workstation to a Microsoft Domain 00:15:00 Module 05: Windows Deployment Services (WDS) Installing WDS on a Windows Server Using VirtualBox 00:18:00 Deploy a Windows 10 Client Using WDS 00:09:00 lab - Create an Unattended Install of Windows 10 Pro 00:17:00 Module 06: Windows 10 Firewall, Windows Defender and UAC Turn the Windows 10 Firewall Off or On 00:01:00 Allow an app through the Windows 10 firewall 00:05:00 Add a rule or port to a Windows 10 firewall 00:05:00 Allow PING for Windows 10 00:04:00 Disable the UAC User Account Control in Windows 10 00:02:00 Using netsh to Manage the Windows Firewall 00:05:00 Using Powershell to Gather Firewall Information 00:04:00 Module 07: Networking Change your IP address in Windows 10 00:05:00 Add a second IP address in Windows 10 00:09:00 Module 08: Troubleshooting Enable System Restore on Windows 10 00:03:00 Create a System Restore point on Windows 10 00:02:00 Recover using System Restore on Windows 10 00:04:00 Fix TCPIP Corruption in Windows 10 Using Netsh 00:02:00 Repair Windows 10 with System File Checker (SFC) 00:03:00 Repair Windows 10 System files offline Using SFC 00:04:00 Use ReadyBoost to Speed up Windows 10 00:05:00 Reset Your Network Adapter 00:06:00 Lab - Troubleshooting Internet Connectivity 00:16:00 NSLookup 00:05:00 Windows Reliability Monitor 00:04:00 Module 09: User Preferences Disable the Lock Screen on Windows 10 00:03:00 Disable Superfetch via Windows Services 00:03:00 Disable Screen Saver in Windows 10 using REGEDIT 00:02:00 Disable Windows 10 Automatic Logoff For Inactivity 00:02:00 Overview of the Windows 10 Shutdown and Restart buttons 00:01:00 Module 10: Maintenance Rename your Windows 10 computer 00:01:00 Change the date and time in Windows 10 00:03:00 Create a new local user in Windows 10 00:04:00 Rearm the 30-day evaluation Period for Windows 10 Pro 00:03:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Do you want to learn basic Linux system administration using real-world applied learning? Do you want to learn how to install and configure a Linux server? Do you prefer learning using hands-on as opposed to just a lecture and quiz? If you have answered yes to these questions, then you have chosen the right course.

10 QLS Endorsed Courses for Programming | 10 Endorsed Certificates Included | Life Time Access

Earn up to 75k as a 'IT Technician' or Your 100% Money Back Thinking about a career in IT? The UK tech sector is booming, with over 2 million IT professionals employed and a projected growth of 12% in the next five years! The average IT Technician salary is £35,000, making it a lucrative and rewarding career choice. But where do you start? Our IT Technician Courses Including Job Opportunity Programme is here to guide you all the way until you get the job you want. Our IT Technician Courses Including Job Opportunity Programme is your all-in-one solution to learn from scratch and also secure a job in this exciting industry. With our unique blend of comprehensive courses and career support, your dream job is within reach. We understand the challenges of transitioning into a new field, which is why our program is tailored to guide you every step of the way - from mastering core skills to landing your first job as a IT technician. By choosing our IT Technician Courses Including Job Opportunity Programme, you're not just gaining skills; you're gaining a lifelong career partner. Our mission is simple - to be your trusted partner every step of the way, from training to employment. In addition to teaching you the technical skills you need, we will also provide you with career mentoring and support. We will help you build your resume, prepare for interviews, and land your dream job. We also have partnerships with many companies that are hiring Programmers, so we can help you get your foot in the door. If you are not happy with our service, we also offer a 100% money-back guarantee. So what are you waiting for? Enrol in our IT Technician Courses Including Job Opportunity today and start your journey to becoming a successful IT Technician! Why Choose Us? So, what sets us apart from other programs? Let's dive into the exceptional benefits you'll experience when you join our Certified IT Technician Courses: Personalised Guidance: We believe in the power of individual attention. Our experienced mentors will provide one-on-one counselling sessions tailored to your specific needs. Whether you're a beginner or have some IT experience, we will guide you towards honing your skills and developing a strong foundation in IT. One-On-One Consultation: Gain invaluable insights and guidance from seasoned professionals who have thrived in the IT Technician field. Our consultation sessions provide you with insider tips, tricks, and advice, empowering you to navigate the industry with confidence and expertise. Extensive Job Opportunities: We have established partnerships with numerous companies actively seeking Certified IT Technicians. Through our network, we'll connect you with exclusive job openings that are not easily accessible elsewhere. Interview Preparation: No more stress over unexpected interview questions. We provide you with access to a comprehensive database of potential interview questions curated over years of industry experience. Walk into your interviews confident, well-prepared, and ready to impress. Courses we will provide once you enrol in the program: Course 01: IT Technician Course 02: Functional Skills IT Course 03: Data Center Training Essentials: General Introduction Course 04: Understanding Data Protection and Data Security Course 05: CompTIA Network Course 06: CompTIA IT Fundamentals ITF+ (FCO-U61) Course 07: CompTIA A+ (220-1001) Course 08: CompTIA A+ (220-1002) Course 09: CompTIA Network+ Certification (N10-007) Course 10: CompTIA Security+ (SY0-601) Course 11: Cloud Computing / CompTIA Cloud+ (CV0-002) Course 12: CompTIA CySA+ Cybersecurity Analyst (CS0-002) Course 13: CompTIA PenTest+ (Ethical Hacking) Course 14: Secure Programming of Web Applications Course 15: Document Control Course 16: Information Management Course 17: Cyber Security Law Course 18: Cyber Security Incident Handling and Incident Response How Can We Offer Job Guarantees? HF Online provides consultancy, professional and educational services to many of the companies in the UK. During our intense exclusive training program, you will not just gain and complete the industry valuable certification but will gain industry experience as well, which is imperative to get your 1st job in the sector. The is completed in 9 easy steps: Step 1: Enrol in the Programme Begin your exciting journey with us by enrolling in the IT Technician Courses. Complete your registration and make a secure online payment. Remember, we offer a 14-day money-back guarantee if you're not completely satisfied. After you enrol in the Program, you will get lifetime access to 18 Premium Courses related to T Technician. These courses will teach you the knowledge and skills required to become a successful T Technician. Our customer service team will help you and keep in contact with you every step of the way. So you won't have to worry about a thing! Step 2: Initial One-On-One Counselling Session Once enrolled, you will be paired with a dedicated career mentor. Schedule your first one-on-one session to discuss your career aspirations, skills, experience, and any areas for potential growth. This conversation will shape your learning and development path. Step 3 - Certification upon Course Completion After learning from the courses, you must obtain certificates for each course. There will be exams for every course, and you have to pass them to get your certificate. To pass successfully, you must get 90% marks. Once you pass the exams, you will receive hardcopy certificates. These certificates will prove that you're an expert in the subject. Step 4: CV Revamping Our team of professionals will build you a compelling CV and LinkedIn profile. We'll ensure it presents your skills and qualifications effectively and is tailored to the needs and expectations of the programming/development industry. With these powerful tools in hand, you'll be fully prepared to tackle job interviews confidently. Step 5: Building Network and Submitting CV We understand the power of casting a wide net. We'll strategically submit your CV to various platforms and networks, expanding your reach and connecting you with valuable opportunities that align with your career goals. We will also make connections with many high-profile individuals and companies through your LinkedIn profile. Step 6: Interview Preparation With your CV ready, we'll move on to interview preparation. Gain exclusive access to our database of potential interview questions. Through simulated interviews with your mentor, you'll practice your responses and receive valuable feedback to further refine your skills. Step 7: Securing Job Interviews Leveraging our partnerships with leading companies, we'll secure job interviews for you. We'll ensure you get the opportunity to showcase your skills to potential employers and get the dream job you want. Step 8: Post-Interview Support Post-interview, we'll provide a debriefing session to reflect on your performance and identify areas of improvement for future interviews if necessary. Remember, our commitment extends until you land your dream job. Step 9: Celebrate Your New Job! Once you've secured your dream job in IT , it's time to celebrate! However, our support doesn't end there. We'll provide you with ongoing career advice to ensure you continue to thrive in your new role. We're excited to accompany you on this journey to success. Enrol today, and let's get started! Your path to a successful career as an IT Technician begins with us. CPD 100 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This IT Technician Course Including the Job Opportunity Course is suitable for: Beginners with no prior programming experience who are looking to enter the world of coding. Intermediate programmers who wish to expand their skills and explore IT's extensive usage. IT professionals are seeking to diversify their skill sets and stay relevant in today's tech-driven market. Data analysts and scientists who want to leverage IT's powerful libraries for their data processing needs. Students and recent graduates are looking to enhance their employability in the thriving tech industry. Entrepreneurs who wish to understand and utilise IT to automate tasks and analyse data for their businesses. Anyone with a keen interest in IT and a desire to delve into its applications in diverse fields like web development, data science, machine learning, and more. Requirements No experience required. Just enrol & start learning. Career path IT Technician: £20,000 - £50,000 annually Network Administrator: £25,000 - £70,000 annually Cyber Security Analyst: £35,000 - £85,000 annually Data Center Technician: £30,000 - £75,000 annually Cloud Solutions Architect: £40,000 - £100,000 annually Ethical Hacker/Penetration Tester: £35,000 - £90,000 annually Information Security Manager: £45,000 - £110,000 annually Certificates CPD Accredited e-Certificate Digital certificate - Included CPD Accredited Framed (Hardcopy) Certificate Hard copy certificate - Included Enrolment Letter Digital certificate - Included QLS Endorsed Hard Copy Certificate Hard copy certificate - Included Student ID Card Digital certificate - Included

In this course, you will learn to create effective visualizations for different stakeholders with the Splunk web framework, utilize tokens and event handlers, explore SDKs, interact with REST APIs, and build a test lab for log analysis and incident response.

Duration 5 Days 30 CPD hours This course is intended for Security Professionals Incident Handling Professionals Anyone in a Security Operations Center Forensics Experts Cybersecurity Analysts Overview Our Certified Cyber Security Analyst course helps you prepare an organization to create a complete end to end solution for proactively monitoring, preventing, detecting, and mitigating threats as they arise in real time. Do not fool yourself, this course is far more advanced than you may expect. It is fast paced and thorough, so you can enjoy a well-rounded experience. Be ready to dig deep into the details of security analysis for today's needs. When we are done you will be able to setup and deploy state of the art open source and for purchase analysis tools, intrusion detection tools, syslog servers, SIEMs, along with integrating them for the entire company to find and an many cases prevent today's exploits. This course maps to the mile2 Certified Cyber Security Analyst Exam as well as the CompTIA CySA+CS0-001 certification exam. Our Certified Cyber Security Analyst course helps you prepare an organization to create a complete end to end solution for proactively monitoring, preventing, detecting, and mitigating threats as they arise in real time.Do not fool yourself, this course is far more advanced than you may expect. It is fast paced and thorough, so you can enjoy a well-rounded experience. Be ready to dig deep into the details of security analysis for today?s needs.When we are done you will be able to setup and deploy state of the art open source and for purchase analysis tools, intrusion detection tools, syslog servers, SIEMs, along with integrating them for the entire company to find and an many cases prevent today?s exploits.This course maps to the mile2 Certified Cyber Security Analyst Exam as well as the CompTIA CySA+CS0-001 certification exam. Blue Team?Principles Network Architecture?and how it lays the groundwork Defensive Network Security Data Locations?and how they tie together Security?Operations?Center The People, Processes, and Technology Triage and Analysis Digital Forensics Incident Handling Vulnerability Management Automation, Improvement, and Tuning Digital?Forensics Investigative Theory and?Processes Digital Acquisition Evidence Protocols Evidence Presentation Computer Forensics?Laboratory Protocols Processing Techniques Specialized?Artifacts Advanced Forensics for Today?s?Exploitations Malware Analysis Creating the Safe Environment Static Analysis Dynamic Analysis Behavior Based Analysis What is different about?Ransomware? Manual Code Reversing Traffic Analysis Manual Analysis Principles Automated?Analysis Principles Signatures?compared to?Behaviors Application Protocols Analysis Principles Networking Forensics Assessing the Current State of Defense with the?Organization Network Architecture and Monitoring Endpoint Architecture and Monitoring Automation, Improvement, and continuous?monitoring Leveraging SIEM for Advanced Analytics Architectural Benefits Profiling and?Baselining Advanced Analytics Defeating the Red Team with Purple Team tactics Penetration Testing?with full knowledge Reconnaissance Scanning Enumeration Exploitation Lateral Movement Additional course details: Nexus Humans C)CSA: Cybersecurity Analyst Mile 2 training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the C)CSA: Cybersecurity Analyst Mile 2 course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

RESILIA™ Foundation AXELOS RESILIA™: Cyber Resilience Best Practice is designed to help commercial and government organizations around the world prevent, detect, and correct any impact cyber attacks will have on the information required to do business. Adding RESILIA to the existing AXELOS global best practice portfolio, including ITIL® and PRINCE2®, brings a common cyber resilience best practice for security, IT service management, and business. Active cyber resilience is achieved through people, process, and technology. The RESILIA™ Foundation course starts with the purpose, key terms, the distinction between resilience and security, and the benefits of implementing cyber resilience. It introduces risk management and the key activities needed to address risks and opportunities. Further, it explains the relevance of common management standards and best practice frameworks to achieve cyber resilience. Subsequently, it identifies the cyber resilience processes, the associated control objectives, interactions, and activities that should be aligned with corresponding ITSM activities. In the final part of the course, it describes the segregation of duties and dual controls related to cyber resilience roles and responsibilities. What you will Learn At the end of this course, you will be able to: Demonstrate your knowledge of the purpose, benefits, and key terms of cyber resilience Demonstrate your knowledge of the risk management and the key activities needed to address risks and opportunities Demonstrate your knowledge of the purpose of a management system and how best practices and standards can contribute Demonstrate your knowledge of the cyber resilience strategy, the associated control objectives, and their interactions with ITSM activities Demonstrate your knowledge of cyber resilience design, the associated control objectives, and their interactions with ITSM activities Demonstrate your knowledge of cyber resilience transition, the associated control objectives, and their interactions with ITSM activities Demonstrate your knowledge of cyber resilience operation, the associated control objectives, and their interactions with ITSM activities Demonstrate your knowledge of cyber resilience continual improvement, the associated control objectives, and their interactions with ITSM activities Demonstrate your knowledge of the purpose and benefits of segregation of duties and dual controls Course Introduction Course Learning Objectives Course Agenda Activities Course Book Structure RESILIA Certification Introduction to Cyber Resilience What is Cyber Resilience? Defining Cyber Resilience Balancing in Cyber Resilience Characteristics of Cyber Resilience Risk Management Understanding Risk Management: Discussion Defining Risk Management Addressing Risks and Opportunities Managing Cyber Resilience Why and What of Management Systems? Management Systems Common Management Standards and Frameworks Cyber Resilience Strategy What is Strategy? Cyber Resilience Strategy and Activities Security Controls at Cyber Resilience Strategy Interaction Between ITSM Processes and Cyber Resilience Cyber Resilience Design Why Cyber Resilience Design? Cyber Resilience Design Activities Security Controls at Cyber Resilience Design Aligning ITSM Processes with Cyber Resilience Processes Cyber Resilience Transition Why Cyber Resilience Transition? Basics of Cyber Resilience Transition Cyber Resilience Transition: Controls Interaction Between ITSM Processes and Cyber Resilience Cyber Resilience Operation The Purpose of Cyber Resilience Operation Security Controls in Cyber Resilience Operation Interaction Between IT Processes and Cyber Resilience Interaction Between ITSM Functions and Cyber Resilience Cyber Resilience Continual Improvement Continual or Continuous Improvement Maturity Models Continual Improvement Controls The Seven-Step Improvement Process The ITIL CSI Approach Cyber Resilience Roles & Responsibilities Segregating Duties Dual Controls

RESILIA™ Foundation: In-House Training AXELOS RESILIA™: Cyber Resilience Best Practice is designed to help commercial and government organizations around the world prevent, detect, and correct any impact cyber attacks will have on the information required to do business. Adding RESILIA to the existing AXELOS global best practice portfolio, including ITIL® and PRINCE2®, brings a common cyber resilience best practice for security, IT service management, and business. Active cyber resilience is achieved through people, process, and technology. The RESILIA™ Foundation course starts with the purpose, key terms, the distinction between resilience and security, and the benefits of implementing cyber resilience. It introduces risk management and the key activities needed to address risks and opportunities. Further, it explains the relevance of common management standards and best practice frameworks to achieve cyber resilience. Subsequently, it identifies the cyber resilience processes, the associated control objectives, interactions, and activities that should be aligned with corresponding ITSM activities. In the final part of the course, it describes the segregation of duties and dual controls related to cyber resilience roles and responsibilities. What you will Learn At the end of this course, you will be able to: Demonstrate your knowledge of the purpose, benefits, and key terms of cyber resilience Demonstrate your knowledge of the risk management and the key activities needed to address risks and opportunities Demonstrate your knowledge of the purpose of a management system and how best practices and standards can contribute Demonstrate your knowledge of the cyber resilience strategy, the associated control objectives, and their interactions with ITSM activities Demonstrate your knowledge of cyber resilience design, the associated control objectives, and their interactions with ITSM activities Demonstrate your knowledge of cyber resilience transition, the associated control objectives, and their interactions with ITSM activities Demonstrate your knowledge of cyber resilience operation, the associated control objectives, and their interactions with ITSM activities Demonstrate your knowledge of cyber resilience continual improvement, the associated control objectives, and their interactions with ITSM activities Demonstrate your knowledge of the purpose and benefits of segregation of duties and dual controls Course Introduction Course Learning Objectives Course Agenda Activities Course Book Structure RESILIA Certification Introduction to Cyber Resilience What is Cyber Resilience? Defining Cyber Resilience Balancing in Cyber Resilience Characteristics of Cyber Resilience Risk Management Understanding Risk Management: Discussion Defining Risk Management Addressing Risks and Opportunities Managing Cyber Resilience Why and What of Management Systems? Management Systems Common Management Standards and Frameworks Cyber Resilience Strategy What is Strategy? Cyber Resilience Strategy and Activities Security Controls at Cyber Resilience Strategy Interaction Between ITSM Processes and Cyber Resilience Cyber Resilience Design Why Cyber Resilience Design? Cyber Resilience Design Activities Security Controls at Cyber Resilience Design Aligning ITSM Processes with Cyber Resilience Processes Cyber Resilience Transition Why Cyber Resilience Transition? Basics of Cyber Resilience Transition Cyber Resilience Transition: Controls Interaction Between ITSM Processes and Cyber Resilience Cyber Resilience Operation The Purpose of Cyber Resilience Operation Security Controls in Cyber Resilience Operation Interaction Between IT Processes and Cyber Resilience Interaction Between ITSM Functions and Cyber Resilience Cyber Resilience Continual Improvement Continual or Continuous Improvement Maturity Models Continual Improvement Controls The Seven-Step Improvement Process The ITIL CSI Approach Cyber Resilience Roles & Responsibilities Segregating Duties Dual Controls

RESILIA™ Foundation: Virtual In-House Training AXELOS RESILIA™: Cyber Resilience Best Practice is designed to help commercial and government organizations around the world prevent, detect, and correct any impact cyber attacks will have on the information required to do business. Adding RESILIA to the existing AXELOS global best practice portfolio, including ITIL® and PRINCE2®, brings a common cyber resilience best practice for security, IT service management, and business. Active cyber resilience is achieved through people, process, and technology. The RESILIA™ Foundation course starts with the purpose, key terms, the distinction between resilience and security, and the benefits of implementing cyber resilience. It introduces risk management and the key activities needed to address risks and opportunities. Further, it explains the relevance of common management standards and best practice frameworks to achieve cyber resilience. Subsequently, it identifies the cyber resilience processes, the associated control objectives, interactions, and activities that should be aligned with corresponding ITSM activities. In the final part of the course, it describes the segregation of duties and dual controls related to cyber resilience roles and responsibilities. What you will Learn At the end of this course, you will be able to: Demonstrate your knowledge of the purpose, benefits, and key terms of cyber resilience Demonstrate your knowledge of the risk management and the key activities needed to address risks and opportunities Demonstrate your knowledge of the purpose of a management system and how best practices and standards can contribute Demonstrate your knowledge of the cyber resilience strategy, the associated control objectives, and their interactions with ITSM activities Demonstrate your knowledge of cyber resilience design, the associated control objectives, and their interactions with ITSM activities Demonstrate your knowledge of cyber resilience transition, the associated control objectives, and their interactions with ITSM activities Demonstrate your knowledge of cyber resilience operation, the associated control objectives, and their interactions with ITSM activities Demonstrate your knowledge of cyber resilience continual improvement, the associated control objectives, and their interactions with ITSM activities Demonstrate your knowledge of the purpose and benefits of segregation of duties and dual controls Course Introduction Course Learning Objectives Course Agenda Activities Course Book Structure RESILIA Certification Introduction to Cyber Resilience What is Cyber Resilience? Defining Cyber Resilience Balancing in Cyber Resilience Characteristics of Cyber Resilience Risk Management Understanding Risk Management: Discussion Defining Risk Management Addressing Risks and Opportunities Managing Cyber Resilience Why and What of Management Systems? Management Systems Common Management Standards and Frameworks Cyber Resilience Strategy What is Strategy? Cyber Resilience Strategy and Activities Security Controls at Cyber Resilience Strategy Interaction Between ITSM Processes and Cyber Resilience Cyber Resilience Design Why Cyber Resilience Design? Cyber Resilience Design Activities Security Controls at Cyber Resilience Design Aligning ITSM Processes with Cyber Resilience Processes Cyber Resilience Transition Why Cyber Resilience Transition? Basics of Cyber Resilience Transition Cyber Resilience Transition: Controls Interaction Between ITSM Processes and Cyber Resilience Cyber Resilience Operation The Purpose of Cyber Resilience Operation Security Controls in Cyber Resilience Operation Interaction Between IT Processes and Cyber Resilience Interaction Between ITSM Functions and Cyber Resilience Cyber Resilience Continual Improvement Continual or Continuous Improvement Maturity Models Continual Improvement Controls The Seven-Step Improvement Process The ITIL CSI Approach Cyber Resilience Roles & Responsibilities Segregating Duties Dual Controls