1556 Courses

Effective cross-cultural management and leadership demand an understanding of the complexities of culture from structural, political, social and psychological perspectives An intensive 3-day training course from one of the leading providers of cross- cultural leadership and management training. Designed for individuals wishing to develop and their skills in managing and leading in a cross-cultural environment. Introduction Created specifically for the cross‐cultural workplace setting and utilising a blend of interactive role play, DVD presentations and case‐study based discussion, the course provides comprehensive skills training for anyone who must manage or lead a cross‐cultural team or employees. Trainer The trainer is Tony Buon, the Managing Partner of Buon Consultancy. He is a qualified workplace psychologist with over 30 years experience . Tony has worked in over 40 countries. He is a Certified Employee Assistance Professional (CEAP) and Associate Lecturer at the Aberdeen Business School. He holds degrees in Psychology, Behavioural Sciences and Work‐ place Education and trains throughout the UK, Europe, The Middle East & Asia. Tony has worked with some of the world’s leading companies over the past 30 years including; Diageo, Dolphin Energy, DuPont, Gulf Offshore, Halliburton, Hewlett‐Packard, ICI, ING Group, Kuwait Petroleum, Lend Lease, McDonalds, National Australia Bank, PetroChina, Pfizer, Qatar Petroleum, Royal Bank of Scotland, Shell, 3M, Coca Cola and Microsoft. He was also the senior consultant to the Sydney 2000 Olympic Games. Tony has also been interviewed in publications as diverse as Rolling Stone and the Reader’s Digest. He has appeared on CNN, BBC, Trans‐World Sport and many international television and radio stations. The Course The world of business has no borders. Nationalisation, globalisation and the growth of multi‐national corporations introduces challenges which managers and leaders must address. Effective cross‐cultural management and leadership demand an understanding of the complexities of culture from structural, political, social and psychological perspectives. The aims of the course are to explore the meaning and psychology of culture; to understand the impact of culture on management and leadership; to identify the areas in which cultural differences present a challenge in managing and leading employees in a multicultural environment; and finally to become more self ‐aware in cultural understanding, individual biases and assumptions and to understand the implications these have on our work. A vital course for any manager or leader work‐ ing in a multi‐cultural environment Covers the managerial, social and psychological aspects of culture Develop your cross‐cultural leadership & management skills in a fun and informative environment Discover best‐practice in diversity management and cross‐cultural communication Appreciate current business issues related to managing and leading in a cross‐cultural environment Comments from previous participants: “ ...one of the best courses I have ever attended!”“ I can’t believe how much I learnt. As an experienced expat, I thought I knew it all, this course truly expanded my people management skills”“ “...the trainer was excellent and the individual feedback and advice fantastic”“ This course will make me a better HR Manager, I have new skills I can use every day in dealing with all staff globally”   This course can be conducted on-site at your location for groups of up to 15 participants The Objectives By the end of the course, the delegates will be able to: Illustrate examples of stereotypes and stereotyping Formulate a business case for cultural diversity in their workplace List Hofstede’s five value dimensions Explain in his/her own words the meaning of each of the five value dimensions Evaluate the risks involved in international assignments The Delegates All supervisors, middle managers , department heads and senior managers Human resource personnel including HR Business Partners All staff interested in developing cross‐cultural skills The Benefits Appreciate the importance and meaning of culture Learn about the psychology of culture Develop your cross‐cultural leadership & management skills Discover how to manage and lead diverse employees in a multi‐cultural environment Appreciate current issues in international business related to managing people The Course Day 1: The Meaning and Psychology of Culture Our world today ‐ the importance of demographics Dimensions of culture Hofstede’s five value dimensions Workplace and organisational culture Stereotypes and stereotyping Cross‐cultural communication Body‐language and culture Day 2: Managing and Leading Diverse Employees Developing a global mindset Culture and strategy Managing in multi‐national companies Multi‐cultural teams and teamwork International assignments and global career development Culture shock and global working Culture and decision‐making

Level 4 & 7 Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 5 CPD Courses | Lifetime Access

Launch your project management career and seize the chance to make up to £35,000 every month. The field of project management is rapidly growing in the UK, with statistics showing a significant increase in demand for skilled project managers across various industries. Did you know that recent reports suggest a 30% increase in project-oriented roles in the UK by 2027? Have you ever considered how mastering project management skills could propel your career to new heights? This Job Guarantee Program in Project Management is designed to not only enlighten you about the essentials of project management but also to engage you in a journey towards becoming a pivotal part of this booming sector. Our mission is simple - to be your trusted partner every step of the way, from training to employment. In addition to teaching you the technical skills you need, we will also provide you with career mentoring and support. We will help you build your resume, prepare for interviews, and land your dream job. We also have partnerships with many companies that are hiring Project Managers, so we can help you get your foot in the door. If you are not happy with our service, we also offer a 100% money-back guarantee. So what are you waiting for? Enrol now on our Project Management Training Program today and start your journey to becoming a successful Project Manager! If you have any questions, you can contact us. We will be happy to provide you with all the information you need. Why This Project Management Job Guarantee Program is Perfect for You: So, what sets us apart from other programs? Let's dive into the exceptional benefits you'll experience when you join our Project Management Program Training: One-On-One Consultation Sessions with Industry Experts: Gain invaluable insights and guidance from seasoned professionals who have thrived in the Project Management field. Our consultation sessions provide you with insider tips, tricks, and advice, empowering you to navigate the industry with confidence and expertise. Extensive Job Opportunities: We have established partnerships with numerous companies actively seeking Project Managers. Through our network, we'll connect you with exclusive job openings that are not easily accessible elsewhere. Our aim is to maximise your employment prospects and provide you with a range of exciting opportunities to choose from. Interview Preparation: We provide you with access to a comprehensive database of potential interview questions curated over years of industry experience. Walk into your interviews confident, well-prepared, and ready to impress. 100% Money-Back Guarantee: Your satisfaction is our top priority. We are confident in the quality of our training and support, which is why we offer a 14-day money-back guarantee. Continuous Career Support: Our commitment doesn't end when you secure a job. We'll be there for you throughout your career journey, offering continued support and guidance. Courses Are Included in this Project Management Program with Job Ready and Career Support Bundle: Course 01: Advanced Diploma in Project Management at QLS Level 7 Course 02: Diploma in Agile Scrum Master Training at QLS Level 5 Course 03: Diploma in Operations Management at QLS Level 5 Course 04: Advanced Diploma in Leadership and Management at QLS Level 7 Course 05: Project Risk Management Mastery at QLS Level 3 Course 06: Certificate in Project Planning for All Levels at QLS Level 3 Course 07: Agile Project Management Course 08: Blockchain Project Management Training Course 09: Introduction to Business Management Course 10: Cost Control Process and Management Course 11: Certificate in Six Sigma & Lean Process at QLS Level 3 Course 12: Critical Thinking in The Workplace Course 13: Office Administration & Skills Diploma) Course 14: Workplace Productivity Course Course 15: Diploma in Performance Management Course 16: Diploma in Employee Management Course 17: Change Management Course 18: Workplace Confidentiality Learning outcomes: Acquire advanced skills in project management and operations management. Master project risk management and project planning techniques. Gain proficiency in Agile and Scrum methodologies. Understand blockchain applications in project management. Develop expertise in cost control, Six Sigma, and Lean processes. Enhance leadership, critical thinking, and change management skills and much more How Can We Offer Job Guarantees? HF Online provides consultancy, professional and educational services to many of the companies in the UK. During our intense exclusive training program, you will not just gain and complete the industry valuable certification but will gain industry experience as well, which is imperative to get your 1st job in the sector. TheProject Management Program Training Program is completed in 9 easy steps: Step 1: Enrol in the Programme Begin your exciting journey with us by enrolling in the Project Management Program Training program. Complete your registration and make a secure online payment. Remember, we offer a 14-day money-back guarantee if you're not completely satisfied. After you enrol in the Program, you will get lifetime access to 22 premium courses related to Project Management Programming. These courses will teach you the knowledge and skills required to become a successful Project Management Programmer. Our customer service team will help you and keep in contact with you every step of the way. So you won't have to worry about a thing! Step 2: Initial One-On-One Counselling Session Once enrolled, you will be paired with a dedicated career mentor. Schedule your first one-on-one session to discuss your career aspirations, skills, experience, and any areas for potential growth. This conversation will shape your learning and development path. Step 3: Certification upon Course Completion After learning from the courses, you must obtain certificates for each course. There will be exams for every course, and you have to pass them to get your certificate. To pass successfully, you must get 90% marks. Once you pass the exams, you will receive hardcopy certificates. These certificates will prove that you're an expert in the subject. Step 4: CV Revamping Our team of professionals will build you a compelling CV and LinkedIn profile. We'll ensure it presents your skills and qualifications effectively and is tailored to the needs and expectations of the IT industry. With these powerful tools in hand, you'll be fully prepared to tackle job interviews confidently. Step 5: Building Network and Submitting CV We understand the power of casting a wide net. We'll strategically submit your CV to various platforms and networks, expanding your reach and connecting you with valuable opportunities that align with your career goals. We will also make connections with many high-profile individuals and companies through your LinkedIn profile. Step 6: Interview Preparation With your CV ready, we'll move on to interview preparation. Gain exclusive access to our database of potential interview questions. Through simulated interviews with your mentor, you'll practice your responses and receive valuable feedback to further refine your skills. Step 7: Securing Job Interviews Leveraging our partnerships with leading companies, we'll secure job interviews for you. We'll ensure you get the opportunity to showcase your skills to potential employers and get the dream job you want. Step 8: Post-Interview Support Post-interview, we'll provide a debriefing session to reflect on your performance and identify areas of improvement for future interviews if necessary. Remember, our commitment extends until you land your dream job. Step 9: Celebrate Your New Job! Once you've secured your dream job in the relevant industry, it's time to celebrate! However, our support doesn't end there. We'll provide you with ongoing career advice to ensure you continue to thrive in your new role. We're excited to accompany you on this journey to success. Enrol today, and let's get started! Your path to a successful career in Project Management Programming. CPD 100 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Project Management Program Training program is ideal for: Aspiring project managers. Operations management professionals. Risk management enthusiasts. Agile and Scrum practitioners. Efficiency and process experts. Leadership and management aspirants. Requirements You will not need any prior background or expertise to enrol in this bundle. Career path Project Manager: £45,000 - £90,000 per year. Operations Lead: £30,000 - £65,000 per year. Risk Analyst: £25,000 - £60,000 per year. Scrum Master: £35,000 - £75,000 per year. Process Engineer: £28,000 - £65,000 per year. Change Coordinator: £25,000 - £55,000 per year. Network Engineer: £35,000 to £55,000 per year. Senior Network Engineer: £50,000 to £70,000 per year. Certificates CPD Accredited e-Certificate Digital certificate - Included CPD Accredited Framed (Hardcopy) Certificate Hard copy certificate - Included Enrolment Letter Digital certificate - Included QLS Endorsed Hard Copy Certificate Hard copy certificate - Included Student ID Card Digital certificate - Included

***24 Hour Limited Time Flash Sale*** Cleaning, Plumbing & Infection Prevention and Control Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Unleash Your Potential in Cleaning, Plumbing & Infection Prevention and Control with Our Comprehensive Course Bundle! Are you ready to become a master in the vital fields of Cleaning, Plumbing, and Infection Prevention and Control? Look no further! Introducing our exclusive bundle of 8 courses designed to equip you with the knowledge and expertise needed to excel in these essential areas. With a combination of three QLS-endorsed courses and five CPD QS accredited programs, this bundle is your key to success. At the heart of this bundle lie three prestigious QLS-endorsed courses: Cleaning, Professional Plumbing, and Principles of Infection Prevention and Control. By enrolling in this bundle, you gain access to these top-tier courses recognized by the Quality Licence Scheme. Upon completion, you will receive hardcopy certificates, a testament to your dedication and expertise, providing a tangible proof of your accomplishments. In addition to the QLS-endorsed courses, our bundle includes five relevant CPD QS accredited programs that further enhance your knowledge and skills. These courses, including Heating, Ventilation & Air Conditioning (HVAC) Technician, Spill Management Training, Infection Prevention Training, COSHH Training for Assessors, and First Aid at Work, provide comprehensive insights into crucial aspects of the cleaning, plumbing, and infection prevention fields. Key Features of the Cleaning, Plumbing & Infection Prevention and Control Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Cleaning, Plumbing & Infection Prevention and Control bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Cleaning QLS Course 02: Professional Plumbing QLS Course 03: Principles of Infection Prevention and Control 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Heating, Ventilation & Air Conditioning (HVAC) Technician Course 02: Spill Management Training Course 03: Infection Prevention Training Course 04: COSHH Training for Assessors Course 05: First Aid at Work In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self-Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our Cleaning, Plumbing & Infection Prevention and Control courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Learning Outcomes: By completing this Cleaning, Plumbing & Infection Prevention and Control bundle, you will: Develop a comprehensive understanding of cleaning techniques, plumbing principles, and infection prevention and control practices. Gain expertise in HVAC systems and their maintenance, ensuring optimal performance. Acquire the skills to effectively manage spills and mitigate their impact on the environment. Understand the principles and best practices for preventing infections in various settings. Learn how to assess and manage hazardous substances to ensure a safe working environment. Gain knowledge in providing first aid in workplace emergencies, ensuring the well-being of individuals. Master essential techniques and protocols for maintaining cleanliness, plumbing systems, and infection prevention in diverse environments. This comprehensive package offers a unique opportunity to delve deep into these critical disciplines, equipping you with the knowledge and skills necessary to excel in today's demanding environment. Within this bundle, you'll discover three QLS-endorsed courses that serve as the foundation of your learning journey. These courses are meticulously designed to provide you with a solid understanding of theoretical principles and their practical applications. Complementing the QLS-endorsed courses are five CPD QS accredited programs that further enhance your knowledge and proficiency. From mastering HVAC systems and spill management to infection prevention training, COSHH assessment, and first aid protocols, these courses cover a range of essential topics, empowering you to make informed decisions and contribute effectively in your chosen profession. By enrolling in this bundle, you'll gain in-depth insights into the intricacies of HVAC systems, the management of spills, infection prevention strategies, hazardous substances assessment, and first aid protocols. Armed with this knowledge, you'll be equipped to address challenges and implement effective solutions in a variety of environments. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Professionals seeking to enhance their knowledge and skills in cleaning, plumbing, and infection prevention and control. Aspiring practitioners looking to establish a solid foundation in these fields. Individuals interested in gaining expertise in HVAC systems, spill management, infection prevention, hazardous substances assessment, and first aid. Those aiming to advance their careers and contribute effectively to the cleaning, plumbing, and infection prevention industry. Career path Upon completing this bundle, you can pursue various career paths in cleaning, plumbing, and infection prevention and control, with positions such as: Facilities Manager: £30,000 - £60,000 per annum Plumbing Engineer: £25,000 - £45,000 per annum Infection Control Officer: £25,000 - £45,000 per annum Health and Safety Manager: £30,000 - £60,000 per annum Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

Become an Expert Immigration Advisor For Only £599.00 View our Immigration Pathway, training course dates below, available remotely via Microsoft Teams. Immigration Pathway Our Immigration Pathway let’s learners take control of their studies and excel their immigration training. Pathways offers a comprehensive program with flexible learning approach tailored to your professional goals. With IAS Legal Training you can study to become an Immigration Expert for only £599.00   Step 1: Pick What OISC Course You Want To Study! OISC Level 1 OISC Level 2 OISC Level 3 (2 Day Course) OISC Level 3 (1 Day Fast Track)   Step 2: Pick 4 CPD Courses To Study! Appendix FM Naturalisation Introduction to Immigration Law Fresh Claims & Further Submissions Deportation Student Visa & Other routes Masterclass: Visit & ancestry Visa Domestic Violence (Achieving Indefinite Leave To Remain) First Time Supervisor / Caseworker (management training) Supporting Vulnerable Clients General Grounds of Refusal British Citizenship For Minors EU Settlement Scheme Private Life Route & Applications Unaccompanied Minors Exam Technique Level 1 (OISC Mock Exam Practice) Exam Technique Level 2 (OISC Mock Exam Practice) Setting Up An OISC Firm (Additional £35.00)   Benefits of Pathways: Gain specialised knowledge and skills in immigration training. Enhance your career prospects and marketability in the field. Earn CPD credits and advance your professional development. Access resources and support to excel in your chosen path. Course joining links, materials and instructions are sent out 24hours before the course starts.  Immigration Advice Service has been providing professional immigration services for over 10 years in the public, private and corporate sectors. Our fully qualified and OISC regulated trainer will guide you through each course and ensure you are competent and confident in your studies! Who Should Attend: Designed for individuals looking to start a career in the Immigration Industry You will be provided with training materials to keep after completing each course. *Please note that IAS only deliver training and do not administer OISC Exams to become regulated.   Join over 92% of satisfied customers who found their training with IAS useful and beneficial.

Fall into Savings. Enjoy the biggest price fall this Autumn! 14 in 1 "Practical Leadership Skills Training" Bundle only at £79 Get Hard Copy + PDF Certificates + Transcript + Student ID Card + e-Learning App as a Gift - Enrol Now! Tired of browsing and searching for a Practical Leadership Skills Training course you are looking for? Can't find the complete Training package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this 14-in-1 extensive Practical Leadership Skills Training bundle that has everything you need to succeed in Practical Leadership Skills Training and other relevant fields! After surveying thousands of learners just like you and considering their valuable feedback, this all-in-one bundle has been designed by industry experts. We prioritised what learners were looking for in a complete Practical Leadership Skills Training package and developed this in-demand Practical Leadership Skills Training course that will enhance your skills and prepare you for the competitive job market. This Bundle Consists of the following Premium courses: Course 01: Leadership and Management Training Course Course 02: Diploma in Lean Leadership and Change Management Course 03: Leadership & Management Diploma Course 04: Interpersonal Skills in Management Course 05: Delegation Skills Course 06: Giving and Receiving Feedback Course 07: Motivational Interviewing Course 08: Dealing With Difficult People Training Course Course 09: Success- The 7 Skills To Success, Confidence & Achievement Course 10: Workplace Confidentiality Course 11: Personal and Networking Skills Course 12: Influencing and Negotiating Course 13: Decision Making and Critical Thinking Course 14: Time Management Enrol now to advance your career, and use the premium study materials from Apex Learning. Benefits you'll get from choosing Apex Learning for this Training bundle: Pay once and get lifetime access to 14 CPD courses Free e-Learning App for engaging reading materials & helpful assistance Certificates, student ID included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn anytime, from anywhere Study from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Course 01: Leadership and Management Training Course Module 01: Introduction Module 02: Leadership Training Module 03: Management Training Module 04: Culture Training Module 05: Teamwork Training Module 06: Business Culture Training Certificate: PDF Certificate: Free (Previously it was £6*14 = £84) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Practical Leadership Skills Training bundle Requirements Our course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Having this expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included You will get the PDF Certificate for the title course (Leadership and Management Skills Complete Diploma) absolutely Free! Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Leadership and Management Skills Complete Diploma) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

24 Hour Flash Deal **25-in-1 Cloud Infrastructure Engineer Diploma Mega Bundle** Cloud Infrastructure Engineer Diploma Enrolment Gifts **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward a successful long-term career by studying the Cloud Infrastructure Engineer Diploma package online with Studyhub through our online learning platform. The Cloud Infrastructure Engineer Diploma bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass. This Cloud Infrastructure Engineer Diploma course provides complete 360-degree training on Cloud Infrastructure Engineer Diploma. You'll get not one, not two, not three, but twenty-five Cloud Infrastructure Engineer Diploma courses included in this course. Plus Studyhub's signature Forever Access is given as always, meaning these Cloud Infrastructure Engineer Diploma courses are yours for as long as you want them once you enrol in this course This Cloud Infrastructure Engineer Diploma Bundle consists the following career oriented courses: Course 01: CompTIA Cloud+ (CV0-002) Course 02: AWS Certified Solutions Architect Associate Preparation Course 03: Data Center Training Essentials: General Introduction Course 04: Data Center Training Essentials: Mechanical & Cooling Course 05: Internet of Things (IoT) Course 06: Web Application Penetration Testing Course 07: Blockchain Project Management Training Course 08: SQL Database Management Course 09: CompTIA Security+ Course 10: Microsoft Azure Machine Learning Course 11: Cyber Security Incident Handling and Incident Response Course 12: IT Administration and Networking Course 13: Network Security and Risk Management Course 14: CompTIA Network+ Certification (N10-007) Course 15: Security Analyst Course 16: CEH: Learn Ethical Hacking From A-Z: Beginner To Expert Course 17: CompTIA ITF+ (FCO-U61) Course 18: Information Governance and Data Management Training Course 19: Quick Data Science Approach from Scratch Course 20: Deep Learning Neural Network with R Course 21: Cyber Security Awareness Training Course 22: Diploma in CompTIA A+ Course 23: Computer Networks Security from Scratch to Advanced Course 24: Functional Skills IT/ ICT Course 25: Computer Workstation Safety Training The Cloud Infrastructure Engineer Diploma course has been prepared by focusing largely on Cloud Infrastructure Engineer Diploma career readiness. It has been designed by our Cloud Infrastructure Engineer Diploma specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners. The Cloud Infrastructure Engineer Diploma Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Cloud Infrastructure Engineer Diploma bundle course has been created with twenty-five premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Cloud Infrastructure Engineer Diploma Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Cloud Infrastructure Engineer Diploma Elementary modules, allowing our students to grasp each lesson quickly. The Cloud Infrastructure Engineer Diploma course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc. In this exclusive Cloud Infrastructure Engineer Diploma bundle, you really hit the jackpot. Here's what you get: Step by step Cloud Infrastructure Engineer Diploma lessons One to one assistance from Cloud Infrastructure Engineer Diplomaprofessionals if you need it Innovative exams to test your knowledge after the Cloud Infrastructure Engineer Diplomacourse 24/7 customer support should you encounter any hiccups Top-class learning portal Unlimited lifetime access to all twenty-five Cloud Infrastructure Engineer Diploma courses Digital Certificate, Transcript and student ID are all included in the price PDF certificate immediately after passing Original copies of your Cloud Infrastructure Engineer Diploma certificate and transcript on the next working day Easily learn the Cloud Infrastructure Engineer Diploma skills and knowledge you want from the comfort of your home CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Cloud Infrastructure Engineer Diploma training is suitable for - Students Recent graduates Job Seekers Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Cloud Infrastructure Engineer Diploma Certified Cloud Professional (CCP) MCSE Cloud Platform & Infrastructure Cloud Security Alliance Requirements To participate in this Cloud Infrastructure Engineer Diploma course, all you need is - A smart device A secure internet connection And a keen interest in Cloud Infrastructure Engineer Diploma Career path You will be able to kickstart your Cloud Infrastructure Engineer Diploma career because this course includes various courses as a bonus. This Cloud Infrastructure Engineer Diploma is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Cloud Infrastructure Engineer Diploma career opportunities. Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free

Overview Account Management is an important role within any organisation. Account Managers are responsible for nurturing customer relationships and increasing sales with their organisation’s key customers. The Account Manager will usually act as a first point of contact for clients; responding to complaints, purchases, project requests and any general queries. Their approach should help maintain client relationships in order to ensure that they continue to use the company for business. This one day course can help them learn the key skills they need. Description Build a strong account management team that are able to effectively manage customer relationships and drive sales The role of account manager is both important and demanding. The account manager acts as the ‘face’ of the business and should professionally represent the business by creating a strategy for success and delivering a high level of customer service. Account managers need to be effective communicators, needing to both engage with the client and also develop internal relationships to ensure promises are delivered upon. Another key responsibility of the account manager is to identify business opportunities and help drive business results for their company. Account Management can be a very challenging role depending on the number of clients, the range of industries the clients represent, and the nature and attitude of the client. The main focus of the role is to provide continual client service to clients, this may include quarterly or annual business reviews, additions to the account in terms of extra services supplied plus face-to-face and online meetings, on a regular basis. The Account Manager will also be responsible for delivering high levels of client service to ensure that clients do not leave and will need to create a strategy around this. This strategy will depend on the type of client in terms of size of the business commitment, Key Performance Indicators plus contractual agreements which may dictate the framework for the relationship. Building a personal relationship as well as a business one is key to becoming an effective Account Manager. After all, “It is easier to fire a business associate or employee than it is to fire a friend”. Why should people attend this training course? Well, just imagine if your employees were better able to: Build effective business relationships with clients and help drive sales performance. Add value to clients and help ensure their requirements are met or exceeded. Measure the performance of their key accounts and adapt their approach accordingly. Understand the key attributes required for success and work on developing them. Set a strategy for sales success and create action plans for pre-defined goals. Monitor and measure their own performance and set their own targets. Ultimately, this training course will help employees to focus on what is required to succeed in the role of account manager, building a strategy with clear actions and helping the organisation to business success. Who is this course for? This Account Management training course is for anyone that works in an account management role or relevant sales function and will assist the participants in improving their working practices, developing customer relationships and in turn increasing business performance and sales success. Requirements for Attendance Prior sales experience is recommended, but an awareness of the sales process as a minimum will suffice.

Course Content: Open discussions - risks associated with the workplace Health and safety legislation in relation to workplace violence - employer and employee duties Digital online security; avoiding online harassment The conflict cycle, dynamic threat assessment Effective use of body language and communication skills during confrontational situations Managing confrontation through distractions and interpersonal skills Lone worker safe systems of work; communication responsibilities Recognising potentially unsafe situations or situations of deteriorating safety i.e., violence and aggression, inappropriate conduct, malicious allegations Case study review Legislation regarding self-defence, emphasising its role as a last resort measure Post-incident procedures, emphasising the formulation of comprehensive and robust incident reports to identify potential risks and provide a thorough account of the situation.

Duration 1 Days 6 CPD hours Overview After completing this course, students will know how to: - Identify difficult personality types and the effect they can have in an organization - Manage difficult employees and monitor their behavior - Document ongoing changes in behavior and performance - Communicate clearly and effectively, both verbally and nonverbally - Improve your listening skills - Communicate with difficult supervisors and co-workers - Identify types of employee dismissals - Identify the focus of feedback and give and receive feedback effectively - Provide positive and constructive feedback - Monitor performance afterwards - Identify communication styles - Manage difficult feedback sessions and identify when to avoid giving feedback - Identify some common myths associated with workplace conflicts, common reasons that conflicts arise, and types of workplace conflict - Distinguish between conflict management and conflict resolution - Identify conflict resolution styles, resolve workplace conflicts, including team conflicts, and identify the communication skills required to In this course, students learn to identify and manage difficult employees, monitor their behavior, develop clear and effective communications techniques, give and receive feedback, identify workplace conflicts and present resolutions. 1 - Getting Started Workshop Objectives 2 - The Basics What is Performance Management? How Does Performance Management Work? Tools Case Study 3 - The Basics (II) Three Phase Process Assessments Performance Reviews Case Study 4 - Goal Setting SMART Goal Setting Specific Goals Measurable Goals Attainable Goals Realistic Goals Timely Goals Monitoring Results Case Study 5 - Establishing Performance Goals Strategic Planning Job Analysis Setting Goals Motivation Case Study 6 - 360 Degree Feedback What is 360 Degree Feedback? Vs. Traditional Performance Reviews The Components Case Study Module Six: Review Questions 7 - Competency Assessments Competency Assessment Defined Implementation Final Destination Case Study 8 - Kolb's Learning Cycle Experience Observation Conceptualization Experimentation Case Study 9 - Motivation Key Factors The Motivation Organization Identifying Personal Motivators Evaluating and Adapting Case Study 10 - The Performance Journal Record Goals and Accomplishments Linking with Your Employees or Managers Implementing a Performance Coach Keeping Track Case Study 11 - Creating a Performance Plan Goals Desired Results Prioritization Measure Evaluation Case Study 12 - Wrapping Up Words from the Wise Lessons Learned Additional course details: Nexus Humans Performance Management training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Performance Management course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.