1294 Courses

Get your Scottish Certificate for Personal Licence Holders qualification here with us at Knight Training! The Scottish Certificate for Personal Licence Holders (SCPLH) is the prerequisite for you to get your Personal Licence, aimed at anyone who wishes to sell or authorise the sale of alcohol. The course is a legal requirement, and it basically runs through the responsibilities that one must know in order to sell alcohol in a designated premises. Here at Knight Training we welcome our customers with open arms and provide the best service possible. Why waste more time? Call us now on 01524 388279 to get your SCPLH today!

Make two silver clay rings on this one day intermediate workshop in Edinburgh City Centre.

Uncover the captivating world of gems and jewels with our comprehensive "Introduction to Gemology" course. Whether you're an aspiring gemologist, jeweler, or simply fascinated by the allure of gemstones, this course is your gateway to understanding their beauty and scientific significance. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access In "Introduction to Gemology," learners explore the fascinating world of gemstones. They begin by understanding the basics of gemology, including how gems are formed and their physical properties like weight, color, and measurement. Participants delve into the intricate process of gem testing, learning how professionals identify and evaluate gemstones for authenticity and quality. The course also covers the significance of color in gemstones, how it affects their value and allure. By the end, learners gain a comprehensive understanding of precious gemstones, including their rarity, cultural importance, and the art of distinguishing between different types. This curriculum equips students with practical knowledge essential for anyone interested in gems, whether for personal interest or professional development in jewelry making, appraisal, or gem trading. Course Curriculum Module 01: Introduction to Gemology Module 02: Weight and Measurement Module 03: Color Module 04: Formation of Gems Module 05: Gem Testing Module 06: Precious Gemstones Module 07: Fashioning Learning Outcomes Understand the fundamentals of gem identification and classification principles. Apply standard methods for measuring gem weight and dimensions accurately. Identify the influence of colour on gemstone value and aesthetics. Explain the geological processes involved in gem formation and crystallization. Perform basic tests to assess the authenticity and quality of gemstones. Recognize the characteristics and value factors of major precious gemstones. CPD 10 CPD hours / points Accredited by CPD Quality Standards Introduction to Gemology 51:52 1: Module 01: Introduction to Gemology 07:41 2: Module 02: Weight and Measurement 06:17 3: Module 03: Color 06:45 4: Module 04: Formation of Gems 08:52 5: Module 05: Gem Testing 07:00 6: Module 06: Precious Gemstones 07:56 7: Module 07: Fashioning 06:21 8: CPD Certificate - Free 01:00 Who is this course for? Jewellery enthusiasts seeking foundational knowledge in gem identification. Gemstone collectors interested in understanding gem quality and value. Students of geology or earth sciences exploring gem formation processes. Retail professionals aiming to enhance gemstone product knowledge. Beginners in gem trading or appraisal seeking fundamental expertise. Career path Gemologist Jewellery Designer Gemstone Buyer Gem Appraiser Retail Jeweller Gemstone Laboratory Technician Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Uncover the captivating world of gems and jewels with our comprehensive "Introduction to Gemology" course. Whether you're an aspiring gemologist, jeweler, or simply fascinated by the allure of gemstones, this course is your gateway to understanding their beauty and scientific significance. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access In "Introduction to Gemology," learners explore the fascinating world of gemstones. They begin by understanding the basics of gemology, including how gems are formed and their physical properties like weight, color, and measurement. Participants delve into the intricate process of gem testing, learning how professionals identify and evaluate gemstones for authenticity and quality. The course also covers the significance of color in gemstones, how it affects their value and allure. By the end, learners gain a comprehensive understanding of precious gemstones, including their rarity, cultural importance, and the art of distinguishing between different types. This curriculum equips students with practical knowledge essential for anyone interested in gems, whether for personal interest or professional development in jewelry making, appraisal, or gem trading. Course Curriculum Module 01: Introduction to Gemology Module 02: Weight and Measurement Module 03: Color Module 04: Formation of Gems Module 05: Gem Testing Module 06: Precious Gemstones Module 07: Fashioning Learning Outcomes Understand the fundamentals of gem identification and classification principles. Apply standard methods for measuring gem weight and dimensions accurately. Identify the influence of colour on gemstone value and aesthetics. Explain the geological processes involved in gem formation and crystallization. Perform basic tests to assess the authenticity and quality of gemstones. Recognize the characteristics and value factors of major precious gemstones. CPD 10 CPD hours / points Accredited by CPD Quality Standards Introduction to Gemology 51:52 1: Module 01: Introduction to Gemology 07:41 2: Module 02: Weight and Measurement 06:17 3: Module 03: Color 06:45 4: Module 04: Formation of Gems 08:52 5: Module 05: Gem Testing 07:00 6: Module 06: Precious Gemstones 07:56 7: Module 07: Fashioning 06:21 8: CPD Certificate - Free 01:00 Who is this course for? Jewellery enthusiasts seeking foundational knowledge in gem identification. Gemstone collectors interested in understanding gem quality and value. Students of geology or earth sciences exploring gem formation processes. Retail professionals aiming to enhance gemstone product knowledge. Beginners in gem trading or appraisal seeking fundamental expertise. Career path Gemologist Jewellery Designer Gemstone Buyer Gem Appraiser Retail Jeweller Gemstone Laboratory Technician Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

A course for those lacking a property-specific education or requiring a broader perspective. About Who Could Benefit?   A 2-day dynamic course providing a solid knowledge foundation explaining the property industry. The course is for those who work with property clients or those who work in property and lack formalised property training or have a one-sided background. This course is available in-house on demand. The on-line course suits those new to property as well as those who have worked in the industry for many years looking to dot the is and cross the ts, as well as broaden their knowledge base and understanding. We have taught across the ranges of age and seniority. A senior practitioner teaches from their real-life experience using captivating examples and anecdotes. We bring theory to life! A shorter, more general curriculum of just 1 day is available (see Introduction to Property). Both courses are available to be taught in-house as well. Trainer: Kaushik Shah Modules Understanding Property (2 day course) This course provide a captivating overview of the property industry and teaches foundation knowledge in just 2 days. We tackle lots of jargon along the way in a very engaging manner. This course provides a solid grounding in a great many aspects of the real estate industry. Day 1 provides foundation and leasing knowledge. We look at how companies design, build and lease-up, what drives trends and property cycles, and how things are changing within the industry. In day 2 we concentrate on the investment side and look at how companies finance, service, value and invest in real estate as well as the how and why of companies and individuals investing in certain types. We also delve into how residential, retail, offices, industrial and other asset types differ, including across countries. The course explains the lettings and investment aspects, how it all fits together and how things work. All is explained in context with lots of examples so delegates can relate it to their own job. This course enables you to understand what your colleagues and clients do, what they want and the jargon they use. Real-life case studies on both days tie everything back together. See below for a brief overview of content. For full course content click the ‘see content’ button below Day 1: Foundation & leasing knowledge • Property needs occupiers to thrive • Asset types • Insight into real market drivers & dynamics • Asset-specific considerations • Traditional property job roles demystified • The Property Industry is Changing • ESG – Overview, frameworks, tools, regulation, overlaps & jargon • Property Jargon • The letting process • How lease events differ by property type • Case Study Day 2: real estate investment • How letting income translates into investment value • Valuations explained • Investment Jargon • Understanding Investors • Where does property fit in as an investment amongst other asset classes? • Why invest in property? • Routes to CRE investment – investment options and fund names unpicked • Risks • Investment fund structuring • Case study To book this course or enquire about the next course date, please email kaushik@propertyoverview.co.uk or fill in our booking form Next Date Available: Tue 18 + Wed 19 June 2024 | Location: London or on-lineIn-house course ‘Introduction to Property’ Tailor-made foundation knowledge course for those working in property or with property clients. The course is designed by a senior practitioner with hands-on experience who understands what clients want. An extensive selection of course modules exist (check out the content of the 2-day course) and content can be created, added to or abbreviated as required, or worked around your business product. See content Pricing Find the best price.   Property Overview offers competitively priced on-line training courses with unique practitioner-led content. Applied, relevant content leads to greater impact and value-for-money. Pricing below is shown for on-line public courses for individual bookings, and for on-line in-house courses. For bookings of 4 or more staff an in-house course is recommended, also as the content can be tailored around your needs and your products or services. To book one or two individual places please fill in the booking form, otherwise email kaushik@propertyoverview.co.uk Understanding Property (2 day course) £1,150 + VAT • Per Person at a public course + UK VAT where applicable• Course also available to be taught in-house• Prices upon application for courses taught abroad face-to-face.• Available as on-line course across the world at no extra cost.In-house course ‘Introduction to Property’ £3,025 for 8 hrs, £4,240 for 1.5 days £5,335 for 2 days • UK VAT @ 20% where applicable• Includes up to 6 attendees, surcharge at £60 per day or £62.5 per 1.5 days per additional attendee + VAT• Modules can run across several days on-line, fitting into diaries better• Prices upon application for f2f courses taught abroad

20-in-1 CPD Accredited Bundle | 20 PDF Certificates| Lifetime Access

Understanding property investment cash flows in all its complexity by type of investment and by purpose About Who Could Benefit? This senior practitioner-led on-line course is aimed at c-suite/senior managers but is also suitable for junior staff keen to understand how cash flows get used higher up within the company or the various forms that cash flows can take, or service / database / software providers. Only £875+VAT pp on a public course. In this face-to-face course we drill down to all types of cash flows across the real estate spectrum and within the different levels within companies and by asset type. We help you get to grips with reality, and help you focus on the most important cash flow aspects across the property industry. Do you work as: Board and Investment Committee Members, Managers and Team Leaders dealing in multi-asset classes as investor or manager to obtain a sound, comprehensive overview of the relevance and importance of understanding cash flow uses Analysts and Associates in particular working in multi-disciplinary real estate teams engaged in investment, lending, asset management and development Data, system and service providers keen to understand the various forms and uses of cash flows and its inputs across the property industry Modules Deeper Understanding of RE Cash Flows Property investment is driven by the promise of quality cash flow over time. It is essential to gain a better understanding of the various forms cash flow can take, as each asset type and asset structure is unique. Financial modelling courses only provide you the tools how to model, but fail to provide a deeper understanding why or what you model in real-life in all its complexities. This course provides you with insight, detailed knowledge and experience on the assumptions. Cash Flows in reality vary wildly in construction and complexity. There are many types of cash flows, suited to its specific circumstance and use, and get used in different ways in decision making. Only £875+VAT pp for this 1-day course! This senior-practitioner-led course is aimed at c-suite/senior managers but is also suitable for junior staff keen to understand how cash flows get used higher up within the company or the various forms that cash flows can take. This course, in brief, provides: – a comprehensive overview of how cash flows differ across property – applicable to a range of real estate investment deal types and asset classes such as office, shopping centres, residential (PRS), warehouse-logistics and industrial. – context in which information derived from cash flows is used – the contribution of cash-flow outputs in decision-making – high-level detail of the inputs, assumptions and outputs – sound understanding of how cash flow models enable analysis of financial statements, appraisals & risk sensitivities – highlights good practice for cash flow model structure set-up and controls, – highlights key metrics, terminology, etc Detailed course manual provided on the day. This course is taught by dedicated, friendly and seasoned practitioner Kaushik Shah Press ‘see content’ below to see detailed content. Next Date Available: Thursday 20 June 2024 | Location: On-line or C. London as desiredIn-house course “Deeper Understanding of RE Cash Flows” In-house tailor-made course written and presented by senior property practitioners. In one engaging they will be providing you with a deeper understanding of the inputs, drivers and outputs of real estate cash flows – how do they differ, why, and how are they used? In the end it is (the promise of future) cash flows that drive real estate value. Only £3,850/day + VAT for this is an essential knowledge course to help you understand property in all its complexity. Next Date Available: in-house dates available upon request Pricing Find the best price.   Property Overview offers competitively priced training courses with unique practitioner-led content. Applied, relevant content in this retail property course leads to greater impact and value-for-money. Pricing below is shown for public courses for individual bookings, and for in-house courses. To book one or several individual places please fill in the booking form, or email kaushik@propertyoverview.co.uk For bookings of 4 or more staff an on-line in-house course is recommended, also as the content can be tailored around your needs and your products or services. Deeper Understanding of RE Cash Flows £875pp +20% VATSingle place on a public courseIn-house course “Deeper Understanding of RE Cash Flows” £3,850/day + VAT @ 20%Detailed manual included.Includes up to 6 attendees.£60+VAT pp surcharge thereafter

Description: This Diploma in Chatbots for Multiple Platforms is designed for people who want to make great bots. Through the course you will gain the skills to use one of the fastest growing mobile technologies, Chatbots. You will learn how to create chatbots for many different platforms, you will understand the power of chatbots in the entertainment, travel, work, and retail environment, you'll be able to develop sophisticated chatbots that use buttons and AI to create great customer experiences. The course covers Chatbots for Websites, for Facebook, for KiK, and for Slack - although the bots created can be used also on many other services. You will get some examples of travel bots, entertainment bots, productivity bots, and retail bots. At the end you will be able to make chatbots that are able to perform many different operations. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Diploma in Chatbots for Multiple Platforms is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Diploma in Chatbots for Multiple Platforms is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Introduction to Chatbots Introduction FREE 00:03:00 Chatbot Examples 00:06:00 Building a Chatbot in Gupshup.io Introduction to Gupshup 00:02:00 Gupshup Travel Bot Part 1 00:11:00 Gupshup Improving the User Experience 00:02:00 Gupshup Order an Uber 00:02:00 Gupshup Helsinki Sights 00:06:00 Gupshup Helsinki Weather 00:04:00 Gupshup Publishing Your Bot 00:02:00 Gobot Easy and Powerful Ready Made Chatbot Services Gobot Introduction 00:01:00 GoBot Site Example 00:02:00 Gobot Parts of the System 00:01:00 Gobot Make a bot Part 1 00:08:00 Gobot Make a bot Part 2 00:03:00 Gobot Publishing your Bot 00:08:00 A Facebook Messenger Bot Introducing Chatfuel 00:02:00 Understanding A Chatfuel Bot - Test Bot 00:05:00 Building Our Own Facebook Messenger Bot - A Retail Example part 1 00:02:00 Catfuel and Images - Getting them right 00:06:00 Chatfuel Product Gallery with More Information 00:09:00 Chatfuel - Plugins - Adding an RSS feed with Subscription 00:07:00 Chatfuel - Plugins - YouTube Integration 00:07:00 Chatfuel - Collecting Uder Input via Email 00:06:00 Chatfuel - Advanced Features 00:09:00 Chatfuel - Work Around for Button Linking Problem 00:02:00 Chatfuel - Add a Site Search - Bing or Google Search 00:07:00 Chatfuel - Publish Your Bot - Two Options 00:03:00 UPDATE - MiniApp Chatbot Building System Introduction to MiniApp 00:02:00 Connecting a MiniApps Bot to the Microsoft Bot Framework 00:10:00 MiniApps Creating the Bot Interactions 00:04:00 MiniApps Connecting your bot to Skype 00:02:00 MiniApps Simple now but other options are possible 00:01:00 MiniApps Conslusion 00:02:00 Building a Chatbot in Motion.ai Looking at the Motion.ai Interface 00:02:00 Motion.ai Interface Part 2 00:02:00 Building Our First Bot - A travel bot Part 1 - Setting up the Travel Bot 00:01:00 Part 2 - Looking at The Connections 00:02:00 Part 3 - Adding Buttons via HTML and Cards 00:07:00 Part 4 - Adding Other Content with Widgets - Weather Example 00:03:00 Part 5 - Connecting Your Bot to Another Bot - Uber Example 00:03:00 Part 6 - Creating Multiple Cards - Travel Sights Bot 00:10:00 Part 7 - Clean-up - Global Settings and Help 00:03:00 Entertainment bot Example - The Bender Bot Bender Bot Part 1 - Looking at how the bot works 00:04:00 Bender Bot Part 2 - Advanced - Adding a new interaction 00:06:00 Bender Bot Part 3 - Final connnections and things to think about with Motion.ai 00:09:00 Thank You Thank you and contacts 00:01:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Do you want to work as a customer service representative? Enjoy facing corporate challenges and thrive to become a service provider? Then this training package is for you! This CRM Bundle will provide you with a broad perspective of dealing with customers, and a better method to handle the external interactions and relationships that drive business growth. Our modules are primarily based on defining, building, sustaining, and improving long-term relationships with customers. By taking our courses the learners will focus on the lifetime value of their customers and by that time they will be able to : Understanding customer needs and wants Satisfying and motivating potential customers Translating them into an actual customer One of the key topics in the CRM bundle is Customer acquisition and retention this will cover issues such as : Acquiring customers at a lesser cost and acquiring as many customers as possible Acquiring customers who have an affinity and are business oriented Acquiring customers who are keen on the newer business model Along with this course you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a free student ID card. What other courses are included with this CRM Training? Course 01: Customer Relationship Management Course 02: Know Your Customer (KYC) Course 03: Retail Management - Level 5 Course 04: Phone-Based Customer Service Course 05: Sales: Psychology of Customers Course 06: GCSE English Course 07: Public Speaking and Presentation Skill Course Course 08: The Formula to Talk with Strangers Course 09: Level 2 Microsoft Office Essentials Course 10: Time Management Course 11: Stress Management Training From this CRM bundle Learners will acquire knowledge on : What is Customer Relationship Management (CRM) Importance of CRM in business Customer Retention & Loyalty Get an understanding of how the CRM process works Importance of retail management in business Practical tools and approaches for conducting customer attitude surveys Getting to know your customers, and identifying concerns and possibilities. Learn the Formula to Talk with Strangers Public Speaking and Presentation Skills Learn how to make the best use of time So, enrol now in this CRM (Customer Relationship Management) Training to advance your career! We are really delighted to offer this bundle on customer relationship management from a business viewpoint with you. The emphasis would be on addressing a wide range of critical subjects, beginning with the concept of CRM and progressing through the CRM process model. Each topic is intended to improve not only your academic comprehension but also your practical expertise. However, This training bundle will also teach you how to get up close and personal with your customers, engaging and teaching them so that they naturally return to you for value. Once they're hooked, they're significantly more inclined to buy your stuff. Course Curriculum Course Curriculum of CRM (Customer Relationship Management) Module 01: Introduction to Customer Relationship Management Module 02: CRM Fundamentals Module 03: CRM Strategies CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM How will I get my Certificate? After successfully completing the CRM (Customer Relationship Management) course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Professionals and entrepreneurs looking to strengthen their understanding of how the customer works and thinks Customers-focused business owners or workers that want to enhance their Customer Relationship Management Strategy Senior marketing managers looking for a different approach when considering how to manage customer relationships Professionals aiming to advance their careers in marketing, leadership, or CRM. Requirements Our CRM (Customer Relationship Management) Training is fully compatible with PC's, Mac's, Laptop, tablets and Smartphone devices. Career path CRM manager Senior CRM manager Head of CRM Director of Performance Marketing The average salary of a CRM manager is approximately £48,000 per year Certificates Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Customer Relationship Management) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost. Certificate of completion Digital certificate - Included

Gain the skills and credentials to kickstart a successful career in the technology industry and learn from the