Unlock your creative potential with our Interior Design Masterclass: Concepts and Creativity. Dive into the art of space planning, color theory, sustainable design, and more. Elevate your skills with practical knowledge, digital tools, and professional insights. Join us for a transformative journey into the world of interior design.
Support Worker: Support Worker Introducing the Level 5 Diploma in Family Support Worker: Empower Families, Transform Lives! Do you dream of a rewarding career that involves supporting and empowering families to overcome challenges and thrive? Look no further! Our comprehensive Level 5 Diploma in Family Support Worker course is here to turn your aspirations into reality. Our Level 5 Diploma in Family Support Worker is developed by seasoned professionals and experts in family support. Our Level 5 Diploma in Family Support Worker course covers a wide range of topics, from understanding family dynamics to building practical communication skills. The Level 5 Diploma in Family Support Worker course will provide you with all the tools and support you need to thrive in your family support career. Upon completing the Level 5 Diploma in Family Support Worker course, you will receive an internationally recognized diploma, bolstering your credibility and employability. Enrol in the Level 5 Diploma in Family Support Worker today, and take the first step towards a rewarding and fulfilling career dedicated to transforming the lives of families in need. Special Offers of this Sales and Marketing: Sales and Marketing Diploma Course This Support Worker: Support Worker Course includes a FREE PDF Certificate. Lifetime access to this Support Worker: Support Worker Course Instant access to this Support Worker: Support Worker Course Get FREE Tutor Support to this Support Worker: Support Worker Course Support Worker: Support Worker Special Offers For this Level 5 Diploma in Family Support Worker course This Level 5 Diploma in Family Support Worker course includes a FREE PDF Certificate. Lifetime access to this Level 5 Diploma in Family Support Worker course Instant access to this Level 5 Diploma in Family Support Worker Course Get FREE Tutor Support from Monday to Friday in thisLevel 5 Diploma in Family Support Worker course This Level 5 Diploma in Family Support Worker course is a self-paced course Through this Level 5 Diploma in Family Support Worker course gain invaluable insights through real-life case studies. The Level 5 Diploma in Family Support Worker course provides practical knowledge and the ability to apply learned principles to real-world scenarios. With our online platform, you can access the Level 5 Diploma in Family Support Worker course material at your own pace and from anywhere in the world. Who is this course for? Support Worker: Support Worker This Level 5 Diploma in Family Support Worker course is ideal for anyone who wants to work as a family support worker. This Level 5 Diploma in Family Support Worker course is also suitable for anyone who is already working in this field and wants to expand their knowledge about this subject. Requirements Support Worker: Support Worker To enrol in this Support Worker: Support Worker Course, students must fulfil the following requirements. To join in our Support Worker: Support Worker Course, you must have a strong command of the English language. To successfully complete our Support Worker: Support Worker Course, you must be vivacious and self driven. To complete our Support Worker: Support Worker Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Support Worker: Support Worker Course. Career path Support Worker: Support Worker By completing the Level 5 Diploma in Family Support Worker, you will be equipped to pursue a variety of rewarding career paths, including: Family Support Worker Social Services Assistant Community Outreach Coordinator Child and Youth Worker Parent Educator
Forensic Nursing: Forensic Nursing Course Do you find the intricate world of forensic science investigations and crime-solving fascinating? Look no elsewhere! We are prepared to assist you in pursuing your interest in a career with our Forensic Nursing Training. This Forensic Nursing Training will provide you with a comprehensive overview of the ideas, history, and important roles of forensic science. This Forensic Nursing Training helps to solve puzzles, analyse evidence, and assist in the administration of justice. Moreover, Forensic Nursing Training describes the methods employed to obtain and maintain vital forensic scientific evidence that has the power to make or break a case. This Forensic Nursing Training also teaches how to analyse fire scenes, identify accelerants, and pinpoint the source and origin of flames. You may improve your job chances, expand your network, and unravel the secrets of forensic science by enrolling in our comprehensive Forensic Nursing Training! Learning Outcome of Forensic Nursing Training After completing Forensic Nursing Training, learners will know about: Forensic nursing, forensic science 101 and neurobiology of trauma. The Forensic Nursing Training describes how to respond to victimisation and perpetration. Assessment of wounds, injury, murder, assault, battery and stranger danger is a lesson part of Forensic Nursing Training. Learn intimate partner violence, sexual violence, child maltreatment, and elder abuse from this Forensic Nursing Training. Forensic Nursing Training explains forensic mental health nursing. This Forensic Nursing Training teaches death investigation. Correctional care concepts for nursing practice, forensic documentation and testimony are part of the Forensic Nursing Training. Through Forensic Nursing Training, you will learn about trauma-informed care and community violence intervention programs. Special Offers of this Forensic Nursing: Forensic Nursing Course This Forensic Nursing: Forensic Nursing Course includes a FREE PDF Certificate. Lifetime access to this Forensic Nursing: Forensic Nursing Course Instant access to this Forensic Nursing: Forensic Nursing Course Get FREE Tutor Support to this Forensic Nursing: Forensic Nursing Course Forensic Nursing: Forensic Nursing Course Unlock the fascinating world of forensic science with our Forensic Nursing Training. This comprehensive course offers a deep dive into the core concepts, history, and critical roles within forensic nursing. Through this Forensic Nursing Training, you’ll develop skills to solve complex puzzles, analyze crucial evidence, and play an integral role in the administration of justice. Learn the techniques used to collect and preserve vital forensic evidence that can determine the outcome of a case. Additionally, our Forensic Nursing Training equips you to investigate fire scenes, identify accelerants, and trace the source of flames, empowering you to make a real difference. Who is this course for? Forensic Nursing: Forensic Nursing Course This Forensic Nursing Training is open to all students. Requirements Forensic Nursing: Forensic Nursing Course To enrol in this Forensic Nursing: Forensic Nursing Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Forensic Nursing: Forensic Nursing Course. Be energetic and self-motivated to complete our Forensic Nursing: Forensic Nursing Course. Basic computer Skill is required to complete our Forensic Nursing: Forensic Nursing Course. If you want to enrol in our Forensic Nursing: Forensic Nursing Course, you must be at least 15 years old. Career path Forensic Nursing: Forensic Nursing Course This Forensic Nursing Training will assist UK residents in locating new professions in a range of sectors.
Anaphylaxis Online Training Unlock your creativity with our Level 2 Anaphylaxis Training for Nurseries course! Do you want to assist those who have ABC (airway, breathing, and circulation) symptoms? Do you want to improve your understanding of and abilities to manage potentially fatal allergic reactions? The Level 2 Anaphylaxis Training for Nurseries course is now available, empowering educators to ensure students' health and safety. Look nowhere else! Our in-depth Level 2 Anaphylaxis Training for Nurseries is intended to give you the skills and knowledge you need to effectively handle an anaphylactic emergency. Our Level 2 Anaphylaxis Training for Nurseries course is ready to manage anaphylaxis in nurseries presents particular difficulties and demands. You will receive pertinent, useful training that you can put into practice right away with the help of our Level 2 Anaphylaxis Training for Nurseries course, which explicitly tackles these worries and adapts the content to the nursery environment. Recent studies show that in the UK, more than 40% of children and nearly 50% of adults have received an allergy diagnosis. Hence, the Level 2 Anaphylaxis Training for Nurseries course will prepare you so that you may properly guide others in this area. The Level 2 Anaphylaxis Training for Nurseries course is set up with a clear flow from Anaphylaxis Medication to Understanding Anaphylaxis. You will learn about Emergency Protocol, Avoidance Techniques, General Guidelines, Training, and Communication with Individuals through this Level 2 Anaphylaxis Training for Nurseries course. Don't delay further! Enrol our Level 2 Anaphylaxis Training for Nurseries course to advance your career. Main Course: Level 2 Anaphylaxis Training for Nurseries Free Courses are including with this Anaphylaxis Course Along with The Anaphylaxis Course, We Offer a free Dyslexia course Along with The Anaphylaxis Course, We Offer a free Autism Diploma Course Special Offers of this Anaphylaxis Course This Anaphylaxis Course includes a FREE PDF Certificate. Lifetime access to this Anaphylaxis Course Instant access to this Anaphylaxis Course Get FREE Tutor Support to this Anaphylaxis Course Anaphylaxis Online Training Understanding anaphylaxis, allergies, and emergency procedures is aided by taking our Level 2 Anaphylaxis Training for Nurseries course. Avoidance techniques are also covered in this Level 2 Anaphylaxis Training for Nurseries course. Following completion of the Level 2 Anaphylaxis Training for Nurseries course, you are qualified to offer both anaphylaxis medication and general advice. Due to the fact that the Level 2 Anaphylaxis Training for Nurseries course offers comprehensive instruction and a manual for appropriate nurse communication. Who is this course for? Anaphylaxis Online Training All instructors, nursery staff, healthcare professionals, and social workers should complete our Level 2 Anaphylaxis Training for Nurseries course. This Level 2 Anaphylaxis Training for Nurseries course includes: Voluntary staff Unpaid working in schools, nurseries, community and sports clubs, NHS and private hospitals Locul doctors local allied health professionals Agency nurses Healthcare assistants who work with children Requirements Anaphylaxis Online Training To enrol in this Anaphylaxis Training Course Students Need, To join in our Anaphylaxis Training Course, you must have a strong command of the English language. To successfully complete our Anaphylaxis Training Course, you must be vivacious and self driven. To complete our Anaphylaxis Training Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Anaphylaxis Training Course. Career path Anaphylaxis Online Training Level 2 Anaphylaxis Training for Nurseries: Anaphylaxis Training for Nurseries Online
Diet and Nutrition: Nutrition Training Do you want to gain the knowledge and abilities necessary to become a dietitian and nutritionist? This Diet and Nutrition course presents a thorough roadmap for future work as a dietitian and nutritionist. Four modules cover all the topics you need to know about Diet and Nutrition. The Diet and Nutrition course discusses the fundamentals of diet and nutrition as well as nutritional balance. In-depth knowledge of the food and nutrition systems is also taught in this Diet and Nutrition course along with Principles of Healthy Eating. Additionally, Diet and Nutrition focuses on practical advice and solutions, as well as efficient diets. Enrol Diet and Nutrition today to discover the secrets of fitness and wellness. With the help of this Diet and Nutrition course, you can expand your understanding of nutrition and health to pursue a professional career! Learning Outcomes By the end of the Diet and Nutrition: Nutrition course, learners will be able to: Diet and Nutrition Explain the foundations of nutrition and food. Diet and Nutrition, you will be familiar with dietary nutrition. You will know about food composition. Diet and Nutrition will help you understand the principles of healthy eating. Main Course: Level 5 Diploma in Nutrition Free Courses are including with this Diet and Nutrition: Nutrition Course Along with The Diet and Nutrition: Nutrition Course, We Offer a free Level 1 Diet and Nutrition Course Along with The Diet and Nutrition: Nutrition Course, We Offer a free Gym Instructor Course Along with The Diet and Nutrition: Nutrition Course, We Offer a free Personal Trainer Course Special Offers of this Diet and Nutrition: Nutrition Course This Diet and Nutrition: Nutrition Course includes a FREE PDF Certificate. Lifetime access to this Diet and Nutrition: Nutrition Course Instant access to this Diet and Nutrition: Nutrition Course Get FREE Tutor Support to this Diet and Nutrition: Nutrition Course Diet and Nutrition: Nutrition Training Gain the knowledge and abilities in this Diet and Nutrition course to learn how to become a dietitian and nutritionist. Discover how to make a diet and nutrition plan for yourself or your clients, as well as weight loss secrets. A thorough manual on how to become a dietitian and nutritionist in the future is provided by this diet and nutrition course. Enroll in Diet and Nutrition now to discover the keys to fitness and good health. Who is this course for? Diet and Nutrition: Nutrition Training New students are always welcome in our Diet and Nutrition: Nutrition course. For those who are interested in learning more about nutrition and becoming a professional nutrition counsellor, the Level 5 Diploma in Nutrition Course is strongly advised. Requirements Diet and Nutrition: Nutrition Training To enrol in this Diet and Nutrition: Nutrition Course, students must fulfil the following requirements. To join in our Diet and Nutrition: Nutrition Course, you must have a strong command of the English language. To successfully complete our Diet and Nutrition: Nutrition Course, you must be vivacious and self driven. To complete our Diet and Nutrition: Nutrition Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Diet and Nutrition: Nutrition Course. Career path Diet and Nutrition: Nutrition Training Candidates who successfully complete our Diet and Nutrition: Nutrition Course can pursue a wide range of careers, including: Specialist in nutrition Public health nutritionist Community nutritionist Consultant nutritionist Dietetics and nutrition specialist Nutrition consultant Clinical nutritionist
Understanding young people and their challenging behaviour is essential for anyone working with or supporting adolescents. This course takes a deep dive into the factors influencing behaviour, helping you understand the complexities of their world. With insights into the psychological, social, and emotional triggers that drive their actions, you'll gain valuable knowledge to better support and communicate with young people. As you explore different types of behaviour and their roots, you will also uncover strategies to manage conflicts and support positive change in a variety of settings. By addressing common challenges in an insightful yet approachable way, this course equips you with the tools to work effectively with young people, whether in educational, social care, or community-based environments. Understanding the underlying causes of challenging behaviour will enable you to create a calmer, more supportive environment, where young people can feel heard and respected. Gain a solid foundation in strategies to improve engagement, defuse difficult situations, and foster healthy relationships, all while avoiding the trap of treating symptoms without addressing root causes. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Introduction to Challenging Behaviour Module 02: Impact of Behavioural Challenges on Child Development Module 03: Biological Influences and Challenging Behaviour Module 04: Managing Challenging Behaviour Module 05: Responding to Challenging Behaviour Module 06: Responding to Extreme Behaviour Module 07: Behavioural Models for Managing Challenging Behaviour Module 08: Implementing Schoolwide Positive Behaviour Support Learning Outcomes: Analyse behavioural challenges' impact on holistic child development. Demonstrate understanding of biological factors influencing behaviour. Apply effective strategies for managing diverse challenging behaviours. Cultivate skills to respond adeptly to both common and extreme behaviour. Explore and utilise various behavioural models for effective management. Implement school wide positive behaviour support for a conducive learning atmosphere. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Educators seeking a deeper understanding of challenging behaviour. Childcare professionals aiming to enhance behavioural management skills. Social workers engaged in supporting young individuals. Parents striving to comprehend and address challenging behaviour. Youth workers dedicated to fostering positive environments. Psychologists looking to expand their expertise in behavioural analysis. Counsellors aiming to integrate behavioural insights into their practice. Individuals passionate about making a positive impact on young lives. Career path Educational Consultant Child Behaviour Specialist Youth Support Worker School Counsellor Family Support Worker Social Services Officer Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.
The Psychology of Older Age: Gerontology Course provides a fascinating look into the mental, emotional, and social changes that occur as we age. Gerontology, the study of ageing, is a field that is becoming increasingly relevant as the global population grows older. This course delves into the psychological aspects of ageing, exploring how older adults perceive their environment, manage relationships, and cope with changes in their health and independence. Understanding these psychological changes is key to improving care and support for older individuals in various settings, whether at home, in care homes, or in the community. Throughout the course, you’ll explore the different psychological theories related to ageing, including memory, cognition, and emotional regulation in later life. You’ll gain an understanding of the challenges faced by older adults, from the effects of isolation to dealing with the loss of independence. By the end of the course, you will have a deeper insight into the psychological well-being of older adults, preparing you to better understand and support the ageing population. Whether you’re working in healthcare, social care, or simply have an interest in gerontology, this course offers valuable knowledge that can enhance your approach to working with older individuals. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum of Psychology of Older Age: Gerontology Module 01 : Introduction to Gerontology Module 02 : Cognitive and Psychological Development in Older Age Module 03 : End-Of-Life Issues Module 04 : Communication During the End of Life Module 05 : Mental Health and Old Age Module 06 : Health and Wellbeing in Later Life Module 07 : Spiritual and Psychosocial Care Module 08 : Legal Aspects Learning Outcomes: Analyze cognitive development in older age for targeted interventions. Navigate end-of-life issues with sensitivity and informed decision-making. Master effective communication during the critical end-of-life phase. Evaluate mental health concerns in older adults for tailored support. Foster health, wellbeing, and quality of life in later stages. Understand legal dimensions to ensure ethical and compliant practice. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Healthcare Professionals seeking gerontology expertise. Social Workers dedicated to improving older individuals' lives. Caregivers wanting a deeper understanding of older age psychology. Counsellors focusing on the unique needs of older clients. Researchers delving into geriatric psychology and wellbeing. Students eager to explore the complexities of gerontology. Individuals aspiring to contribute positively to older individuals' lives. Legal professionals interested in gerontological legal matters. Career path Geriatric Counsellor Elder Care Coordinator Gerontological Researcher End-of-Life Consultant Healthcare Advocate for Older Adults Legal Advisor specializing in Gerontology Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.
Prioritize student well-being with our Health and Safety course for teaching assistants. Equip yourself with the knowledge to create a secure learning environment.
Getting Started MSc Finance and Management is a globally recognised finance qualification suitable for experienced finance professionals who like to kick start their career in finance. The programme is designed to provide students with advanced knowledge and skills in financial management, enhancing their career prospects in the finance industry. UCLAN awards the degree and is suitable for those who have completed a relevant postgraduate diploma. The Master's in Finance and Management is a 9-month Top-Up programme focused solely on the dissertation module. Students must undertake independent research, demonstrating their ability to apply advanced research techniques to a finance-related topic. This module carries 60 credits and enables students to showcase their knowledge, understanding, and research skills in financial management. Throughout the programme, students receive support from experienced academics and industry professionals who provide guidance and feedback on their research projects. The programme is delivered through online webinars and independent study, allowing students to balance their studies with work and personal commitments. The MSc Finance and Management Top Up is awarded and delivered by the University of Central Lancashire through distance learning. School of Business and Technology London partners with Chestnut Education Group to promote this programme. About Awarding Body Founded in 1828, the University of Central Lancashire is a public university based in Preston, Lancashire, England. Today, UCLAN is one of the largest in the United Kingdom, with a student and staff community of nearly 38,000. At present, the University has academic partners in all regions of the globe, and it is on a world stage that the first-class quality of its education was first recognised. In 2010, UCLAN became the first UK modern Higher Education institution to appear in the QS World University Rankings. In 2018, the Centre for World University Rankings estimated Central Lancashire to be in the top 3.7 per cent of all global universities, highlighting the growth the University has made in offering students real-world learning experiences and reflecting the University's extensive pool of academic talent. Ranked in the top 7% of universities worldwide. Student Communities from more than 100 countries WES Recognised Qualifi is a UK Government (Ofqual.gov.uk) regulated awarding organisation and has developed a reputation for supporting relevant skills in a range of job roles and industries, including Leadership, Enterprise and Management, Hospitality and catering, Health and Social Care, Business Process Outsourcing and Public Services. Qualifi is also a signatory to BIS international commitments of quality. The following are the key facts about Qualifi. Regulated by Ofqual.gov.uk World Education Services (WES) Recognised Assessment Major Project No examinations Entry Requirements Qualifi Level 7 Diploma in Accounting and Finance Applicants should normally have a good first degree or equivalent and be working in or have recently worked within the accounting and finance arena. If English is not your first language, you will be expected to demonstrate a certificated level of proficiency of at least IELTS 6.5 (Academic level) or equivalent English Language qualification. Progression Upon completion of the degree, graduates will possess the necessary skills and knowledge to pursue various career opportunities in finance, including roles in financial analysis, investment banking, risk management, corporate finance and financial planning. Additionally, the programme serves as a solid foundation for further study or research in finance. Upon completion, students will have produced an original research piece demonstrating expertise in financial investigation. This provides a significant advantage in the job market, particularly for roles requiring advanced research skills or knowledge of financial investigation techniques. Graduates of the MSc Finance and Management programme are well-prepared to pursue careers in law enforcement, regulatory agencies, financial services, and consulting. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. Structure MSc Finance and Management Top Up Programme Structure Dissertation Module Delivery Methods The MSc Finance and Management Top Up is awarded and delivered by the University of Central Lancashire through distance learning. The University of Central Lancashire (UCLan) offers a range of distance learning options for students who require the flexibility to study remotely. These options include online courses, blended learning, and supported distance learning. UCLan's distance learning courses are designed to provide students with the same high-quality education as on-campus courses, with access to resources such as video lectures, online discussion forums, and interactive assessments. The University also provides a range of support services for distance learning students, including academic support, technical support, and access to the University's library and online resources. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.