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The Quality Assurance (QA) Management Mini Bundle is your career boost if you're aiming for roles that demand high attention to detail, clear communication, and operational discipline. With a sharp focus on Quality Assurance, Logistics and Transportation, Purchasing and Procurement, Telephone Etiquette, and Negotiation Skills, this bundle is designed to make you hireable—fast. Employers are looking for versatile candidates who can balance compliance, customer interaction, and supply chain dynamics. This bundle signals that you're prepared with Quality Assurance, Logistics and Transportation, Purchasing and Procurement, Telephone Etiquette, and Negotiation Skills that hiring managers love to see. Description You don’t need to be told how competitive QA and operations roles are. Every hiring manager is looking for more than just one-dimensional experience. They want cross-functional professionals trained in Quality Assurance, Logistics and Transportation, Purchasing and Procurement, Telephone Etiquette, and Negotiation Skills. From managing product flow in Logistics and Transportation, to mastering sourcing through Purchasing and Procurement, to smoothing client calls with top-tier Telephone Etiquette, to closing deals using strong Negotiation Skills—this bundle shows you’ve got it all. And of course, it’s anchored by rock-solid Quality Assurance expertise. This isn't just about ticking boxes. It’s about transforming into a candidate who naturally brings Quality Assurance, Logistics and Transportation, Purchasing and Procurement, Telephone Etiquette, and Negotiation Skills into any work scenario. Think of the roles: QA analyst, procurement officer, operations coordinator, supply chain assistant, customer service rep. All need Quality Assurance, Logistics and Transportation, Purchasing and Procurement, Telephone Etiquette, and Negotiation Skills. Don’t wait until those roles are filled. FAQ Q: What roles is this bundle best for? A: Perfect for QA jobs, operations, logistics, procurement, and client-facing roles. If a job ad mentions Quality Assurance, Logistics and Transportation, Purchasing and Procurement, Telephone Etiquette, or Negotiation Skills—this is for you. Q: Is this bundle beginner-friendly? A: Yes. You don’t need prior experience to start benefiting from skills in Quality Assurance, Logistics and Transportation, Purchasing and Procurement, Telephone Etiquette, and Negotiation Skills. Q: Will I really use all five skills in one role? A: Absolutely. Modern roles require agility. Quality Assurance, Logistics and Transportation, Purchasing and Procurement, Telephone Etiquette, and Negotiation Skills overlap more than ever. Q: What’s the value of this bundle compared to separate courses? A: Enrolling in this bundle saves you from chasing individual certifications in Quality Assurance, Logistics and Transportation, Purchasing and Procurement, Telephone Etiquette, and Negotiation Skills. It’s one powerful, efficient step forward.

Customer Service Advisor with Problem Solving Skills Diploma - CPD Certified In the UK, the estimated salary for a Customer Service Advisor typically ranges from £18,000 to £25,000 per year, depending on experience and location. Customer Service Advisors play a vital role in solving issues and satisfying customers. Customer Service Advisor job is trending worldwide due to the growing emphasis on excellent customer service experiences, increased e-commerce activities and emphasis on business customer service reputation. Learning Outcomes: Apply defusing techniques in Customer Service interactions. Employ proactive strategies in Customer Service management. Utilise problem-solving methods to enhance Customer Service. Engage in brainstorming for effective Customer Service solutions. Channel customer anger through Customer Service skills. More Benefits: LIFETIME access Device Compatibility Free Workplace Management Toolkit Key Modules from Customer Service Advisor with Problem Solving Skills Diploma: Defusing Techniques: Master seven distinct defusing techniques to elevate your Customer Service aptitude. Proactive Customer Management: Implement proactive management strategies to optimise Customer Service outcomes. Problem-solving & Decision-making: Integrate critical problem-solving and decision-making methods into your Customer Service approach. Brainstorming & Reverse Brainstorming: Utilise brainstorming and reverse brainstorming to find innovative Customer Service solutions. Anger Channelling: Apply the art of anger channelling to maintain and improve Customer Service standards.

Level 7 QLS Endorsed Diploma | 180 CPD Points | +Gifts: QLS Certificate + PDF Certificate | 24/7 Learner Support

Discover the essential skills and techniques of private investigation with our comprehensive course. From crime scene photography to interrogation tactics, learn how to navigate the investigative process effectively. Explore topics such as surveillance, evidence collection, and ethical considerations in private investigations. Start your journey to becoming a skilled private investigator today!

Gain the solid skills and knowledge to kickstart a successful career and learn from the experts with this

Duration 2 Days 12 CPD hours This course is intended for This course is intended for network engineers, network support personnel, reseller support personnel and anyone else needing a working knowledge of Network and Security Manager. Overview After successfully completing this course, you should be able to: Explain Network and Security Manager concepts and terminology. Set up and administer Network and Security Manager servers. Configure domains and administrators. Add devices using modeling and importing. Work with objects and templates. Configure policies. Perform routine device management tasks Work with logs and reports Configure VPNs with the VPN Manager tool This course discusses the basic operations of Network and Security Manager. Key topics include server and domain administration, device configuration, template creation and management, policy creation and management, logging, and report generation. Through demonstrations and hands-on labs, students gain experience in configuring, testing, and troubleshooting features of Network and Security Manager. Labs will be done on a ScreenOS platform Chapter 1: Course IntroductionChapter 2: Network and Security Manager Concepts Chapter 3: Server Administration Chapter 4: Domains and Administrators Chapter 5: Adding Devices Chapter 6: Abstraction Objects and TemplatesChapter 7: Abstraction Policies Chapter 8: Managing Devices Chapter 9: Logging, Reporting and Monitoring Chapter 10: Central ManagerChapter 11: Virtual Private Networks Additional course details: Nexus Humans Network and Security Manager Fundamentals training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Network and Security Manager Fundamentals course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 4 Days 24 CPD hours This course is intended for IS Security Officers IS Managers Risk Managers IS Systems Auditors Information Systems Owners IS Control Assessors System Managers Government Employees Overview Upon completion, Certified Information Systems Security Auditor students will be able to establish industry acceptable Cyber Security & IS management standards with current best practices and be prepared to competently take the C)ISSA exam. The Certified Information Systems Security Auditor, C)ISSA , course covers the skills and knowledge to assess vulnerabilities, report on compliance and implement controls for private and public enterprises. Many organizations require an Information System Auditor?s expert knowledge when it comes to identifying critical issues and providing effective auditing solutions. Through the use of a risk-based approach, the C)ISSA is able to implement and maintain cost-effective security controls that are closely aligned with both business and industry standards. Course Outline The Process of Auditing Information Systems Risk-Based Auditing Audit Planning and Performance IS Systems Auditor reports IT Governance and Management Systems Acquisition, Development and Implementation Systems Development Models Types of Specialized Business Applications Application Controls Information Systems Operations, Maintenance, and Support System and Communications Hardware Additional course details: Nexus Humans C)ISSA Certified Information Systems Security Auditor Mile 2 training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the C)ISSA Certified Information Systems Security Auditor Mile 2 course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This course is intended for Red Hat Certified System Administrator (RHCSA) who wants to learn how to provision and configure IdM technologies across both Linux and Windows applications Identity management specialist or engineer Access management specialist or engineer Web application developer DevOps specialist Overview As a result of attending this course, you will gain an understanding of the architecture of an identity management realm and trusted relationships using both Red Hat Enterprise Linux Identity Management and Microsoft Active Directory. You will be able to create, manage, and troubleshoot user management structures, security policies, local and remote secure access methods, and implementation technologies such as Kerberos, PKI, and certificates. You should be able to demonstrate these skills: Create and manage a scalable, resilient Identity Management realm, including both Linux and Microsoft Windows clients and servers. Create and manage secure access configurations, including managing and troubleshooting Kerberos, certificate servers, and access control policies. Integrate IdM as the back end for other major enterprise tools in the Red Hat portfolio, including Satellite Server and Tower. This course will empower you with the skills to configure and manage IdM, the comprehensive Identity Management solution bundled with Red Hat© Enterprise Linux.You will master these skills on the most requested Red Hat Identity Management (IdM) capabilities, including Active Directory trusts, multi-product federation, configuration management with Ansible, integrated certificate management, single sign-on, one-time passwords, and cybersecurity policy conformance. This course covers the same material as RH362, but includes the Red Hat Certified Specialist in Identity Management exam (EX362). Install Red Hat Identity Management Describe and install Red Hat Identity Management (IdM). Centralize Identity Management Explain the IdM server services, explore IdM clients access methods, and install an IdM client. Authenticate identities with Kerberos Define the Kerberos protocol and configure services for Kerberos authentication. Integrate IdM with Active Directory Create a trust relationship with Active Directory. Control user access Configure users for authorized access to services and resources. Manage a public key infrastructure Manage certificate authorities, certificates, and storing secrets. Maintain IdM operations Troubleshoot and recover Identity Management. Integrate Red Hat products with IdM Configure major services to share the IdM authentication database. Install scalable IdM Construct a resilient and scalable Identity Management topology.

Duration 3 Days 18 CPD hours This course is intended for The primary audience for this course is as follows: Cisco integrators, resellers, and partners Network administrators Security administrators Security consultants Systems engineers Technical support personnel Overview After taking this course, you should be able to: Cisco Advanced Malware Protection (AMP) Recognize the key features and concepts of the AMP for Endpoints product Navigate the AMP for Endpoints console interface and perform first-use setup tasks Identify and use the primary analysis features of AMP for Endpoints Use the AMP for Endpoints tools to analyze a compromised host Analyze files and events by using the AMP for Endpoints console and be able to produce threat reports Configure and customize AMP for Endpoints to perform malware detection Create and configure a policy for AMP-protected endpoints Plan, deploy, and troubleshoot an AMP for Endpoints installation Use Cisco Orbital to pull query data from installed AMP for Endpoints connectors. Describe the AMP Representational State Transfer (REST) API and the fundamentals of its use Describe all the features of the Accounts menu for both public and private cloud installations Protecting Against Malware Threats with Cisco AMP for Endpoints (SSFAMP) v6.0 is a 3-day course that shows you how to deploy and use Cisco© AMP for Endpoints, a next-generation endpoint security solution that prevents, detects, and responds to advanced threats. Through expert instruction and hands-on lab exercises, you will learn how to implement and use this powerful solution through a number of step-by-step attack scenarios. You?ll learn how to build and manage a Cisco AMP for Endpoints deployment, create policies for endpoint groups, and deploy connectors. You will also analyze malware detections using the tools available in the AMP for Endpoints console, Cisco Threat Grid, and the Cisco Orbital Advanced Search Tool. The course qualifies for 24 Cisco Continuing Education credits (CE) towards recertification.This class will help you:Learn how to deploy and manage Cisco AMP for EndpointsSucceed in today?s high-demand security operations roles Course Outline This course will cover the following topics: Introducing to Cisco AMP Technologies Introducing AMP for Endpoints Overview and Architecture Navigating the Console Interface Using Cisco AMP for Endpoints Identifying Attacks Analyzing Malware Managing Outbreak Control Creating Endpoint Policies Working with AMP for Endpoint Groups Using Orbital for Endpoint Visibility Introducing AMP REST API Navigating Accounts