4977 Courses

If you are interested in counselling or therapy related to psychology, the Diploma in Dialectical Behaviour Therapy (DBT) course is the best option for you. The course introduces you to one of the effective treatment named Dialectical Behaviour Therapy that emphasises the psychosocial aspects of treatment - how a person interacts with others in different environments and relationships. Dialectical Behaviour Therapy (DBT) is a type of cognitive-behavioural therapy that helps the clients to acquire new skills to manage painful emotions and decrease conflict in relationships. Throughout the course, you will learn how to set up a DBT counselling session with your clients. The course teaches you how counselling and psychotherapy are used in DBT method. Upon completion, you will be able to apply the therapy method to your clients. What Will I Learn? Know how to use DBT approach in their work Know how counselling & psychotherapy is used Know how to structure therapeutic sections ('online' or 'offline') Requirements An interest in counselling or psychology A basic knowledge of what counselling or psychotherapy involves An awareness that counselling has different approaches Introduction About the Instructor FREE 00:02:00 About the Course FREE 00:06:00 What is Counselling & Psychotherapy Definition of Counselling FREE 00:07:00 Counselling & Psychotherapy 00:07:00 Approaches in Counselling & Psychotherapy 00:12:00 About Dialectical Behaviour Therapy (DBT) What is DBT? 00:05:00 What is 'dialectical'? 00:06:00 History & Philosophy of DBT 00:06:00 DBT Strategies & 'Life Skills' What is 'Mindfulness' 00:08:00 What is 'Distress Tolerance' 00:10:00 What is 'Emotion regulation' 00:11:00 What is 'Interpersonal Effectiveness' 00:06:00 Treatment by DBT Multistage approach of DBT 00:06:00 The Stages of Treatment in DBT 00:11:00 Prioritising Treatments Targets 00:05:00 How to set up 'learning environment' for the client 00:07:00 How to conduct 'Behavioural Analysis' 00:11:00 DBT for Psychological Disorders Uses of DBT 00:03:00 DBT in the treatment of Borderline Personality Disorder 00:07:00 DBT in the treatment of Depression 00:09:00 DBT for treatment of Anxiety & OCD 00:08:00 DBT for treatment of 'Eating Disorders' 00:08:00 Effectiveness of DBT How effective is DBT? 00:07:00 Criticism and Limitations of DBT 00:05:00 Thank You and Good Bye! 00:04:00

The Professional Psychotherapist Training course is designed for the people who want to start counselling as their profession or want to know more about psychotherapy. In this course, you will gain a basic understanding of the theoretical knowledge about psychotherapy and learn to do psychoanalysis of a person. Psychotherapy refers to the treatment of mental disorders by psychological rather than medical means. At first, the course introduces you to various mental and psychiatric disorders. Then you will be presented with various psychotherapeutic approaches and methods. You will learn about anxiety, mental depression, schizophrenia, eating disorders, gender identity disorders, and more. The course helps you to find out the symptoms of these disorders. Next, the course discusses person-centred therapy and psychoanalysis, Gestalt therapy, Existential therapy, etc. Finally, you will know how to work as a psychotherapist and give treatment to your clients online and offline. What Will I Learn? Have theoretical knowledge on providing psychotherapy Being aware of psychotherapeutic approaches and types Understand various types of mental health disorders Have a knowledge on opening private practice and advertising Requirements Interest in Psychology and/or Psychotherapy Interest in working with people at a 'therapy' level Module: 01 About the Instructor FREE 00:05:00 About the Course 00:04:00 What is 'Psychotherapy'? 00:09:00 Difference between 'Counselling' and 'Psychotherapy 00:10:00 Who needs psychotherapy? 00:09:00 Setting up therapeutic environment 00:08:00 Listening Skills & Listening Stages 00:09:00 Module: 02 Establishing positive therapeutic relationship 00:10:00 Stress - and Anger management FREE 00:13:00 Person-Centred Therapy 00:10:00 Psychodynamic Therapy & Psychoanalysis 00:11:00 Gestalt Therapy 00:13:00 Existential Psychotherapy 00:09:00 Individual Psychotherapy 00:06:00 Module: 03 Group sessions (workshops) 00:11:00 Couple psychotherapy 00:10:00 Online (Skype) Therapy 00:10:00 Psychotherapy for Depression 00:09:00 Psychotherapy for Anxiety disorders 00:07:00 Psychotherapy for Schizophrenia 00:10:00 Gender Identity Disorder (Gender Dysphoria) 00:10:00 Module: 04 Psychotherapy for Eating Disorders 00:09:00 Suicidal thinking & talking 00:10:00 Self harm cases 00:10:00 How to set up own practice 00:08:00 Relationship breakdown 00:09:00 Where to advertise own services 00:10:00 Registration & Accreditation 00:08:00 Thank you & Good Bye! 00:03:00 Course Certification

Course Overview Children are vulnerable and sensitive; therefore, you have to provide extra attention and create a safe environment for them. The Safeguarding Children Level 1, 2 and 3 course will provide you with adequate knowledge and skills to safeguard children. In this course, you will learn the essential strategies to provide a safe and secure environment to support child development.  The Safeguarding Children Level 1, 2 and 3 course will introduce you to the fundamentals of child safeguarding. You will learn the laws and guidance regarding child safeguarding. The highly informative modules will educate you on the different aspects of child development. You will grasp the skills to identify and reduce risks. In addition, this course will help you develop the competence to safeguard abused and trafficked children. The course will also educate you on child abuse, infant mental health and more. After completing this Safeguarding Children Level 1, 2 and 3 course, you will earn the skills to pursue a career in the relevant industry. Along with the skill set you will receive a valuable certificate. This certificate will enrich your resume and elevate your employability. What You Will Learn Familiarise yourself with the basic principles of child safeguarding Learn the laws and regulations regarding child safeguarding Deepen your understanding of child abuse and sexual abuse Enrich your knowledge and understanding of different stages of child development Develop the skills to assess and reduce risks Understand the strategies of safeguarding trafficked children Learn about infant mental health and early attachments Why Should You Choose this Safeguarding Children Level 1, 2 and 3 Course Lifetime access to the course No hidden fees or exam charges CPD Qualification Standards certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential Who is this Course for? The Safeguarding Children Level 1, 2 and 3 course is for anyone interested in learning the fundamentals of child safeguarding. It will be highly beneficial to those who wish to pursue a career in the relevant industry. Requirements Our Safeguarding Children Level 1, 2 and 3 course is fully compatible with any kind of device. Whether you are using Windows computers, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path This Safeguarding Children Level 1, 2 and 3 course will assist you to pursue a career in the relevant fields  Safeguarding Officer (Salary Range £33,000-£34,000) Child Protection Officer (Salary Range £20,000-£53,000) Family Support Worker (Salary Range £17,000-£27,000) Safeguarding Children (Level 1, 2 and 3) Introduction to Safeguarding 00:15:00 Laws and Guidance 00:42:00 Social and Emotional Development 00:41:00 Personality and Intellectual Development of Children 00:32:00 Child Abuse 00:48:00 Sexual Abuse 00:39:00 The Impact of Domestic Violence and Abuse on Children 00:48:00 Risks and Risk Assessment 00:16:00 Responding to Disclosure and Reporting 00:32:00 Things to Do after Referral 00:22:00 Safeguarding Trafficked Children 00:30:00 Infant Mental Health and Early Attachment 00:30:00 Assessing Need and Providing Early Help 00:25:00

Course Overview Develop a solid foundation in speech therapy and grasp the skills of a proficient SEN teaching assistant with the Speech Therapy and SEN Teaching Assistant Course. This course is designed to help you understand the principles of speech therapy. You will also receive the theoretical knowledge and practical skills required to become an SEN teaching assistant. You will receive an overall understanding of speech therapy from the Speech Therapy and SEN Teaching Assistant Course. In this course, you will learn about the science of speech and the anatomy of speech. The easy-to-follow modules will educate you on the characteristics of speech. In addition, you will receive a clear understanding of speech and language disorders seen in adults and children. You will also develop the skills to help children with SL difficulties. The Speech Therapy and SEN Teaching Assistant Course will provide you with a valuable skill set along with a certificate of achievement. This certificate will add value to your resume and help you establish a brilliant career in the relevant industries.  What You Will Learn Get an introduction to the fundamentals of speech therapy Familiarise yourself with the science of speech and anatomy of speech Understand the characteristics of speech Know the stages of language development Learn about speech and language disorders Develop the skills to support a child with SL difficulties Why Should You Choose this Speech Therapy and SEN Teaching Assistant Course Lifetime access to the course No hidden fees or exam charges CPD Qualification Standards certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment, and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential Who is this Course for? The Speech Therapy and SEN Teaching Assistant Course is for anyone interested in enriching their understanding of speech therapy and special education needs. The course will be beneficial for anyone who wishes to pursue a career in the relevant industry. Requirements Our Speech Therapy and SEN Teaching Assistant Course is fully compatible with any kind of device. Whether you are using Windows computers, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path This Speech Therapy and SEN Teaching Assistant Course will assist you in pursuing a career in the relevant fields  SEN Teaching Assistant (Salary Range £19,000-£23,000) Teacher (Salary Range £19,000-£65,000) Speech Therapy Module 01: An Overview of Speech Therapy 00:10:00 Module 02: The Science of Speech 00:17:00 Module 03: The Anatomy of Speech 00:53:00 Module 04: Characteristic of Speech: Linguistic Discipline 00:24:00 Module 05: Literacy and Language Development 00:20:00 Module 06: Child Speech & Language Disorders 00:30:00 Module 07: Adult Speech & Language Disorders 00:27:00 Module 08: How to Help a Child with SL Difficulties 00:32:00 SEN Teaching Assistant Special Education Needs (SEN) An Overview 00:08:00 SEN Support 00:13:00 High Quality Teaching for Pupils with SEN 00:09:00 SEN Teaching Methodologies 00:21:00 Communication and Interaction 00:16:00 Module 06: Cognition and Learning 00:20:00 Module 07: Social, Emotional and Mental Health Difficulties 00:12:00 Module 08: Sensory or Physical Needs 00:16:00 Module 09: Working in Partnership 00:08:00

It's always a great surprise to find out that you are going to have a child. From that point on every parent starts to plan out every single part of the child's future, where he or she will go to school, what will he or she become in life and the wheel just keeps rotating. But what if something happens that isn't part of the plan, how do you identify the problems and fix it? Well what you need to do is get this Accredited Diploma in Child Development course right now. This is a great course for new parents or someone pursuing a career in child care. This will help you recognize the different stages of a child's development as they grow older. You will be able to identify milestones your child should reach at certain age. You will also be briefed about gross motor, fine motor and cognitive skills. You will be able to help the child develop their speech and social skills and examine options when there are certain growth delays. So stop wasting time now and get to taking care of your baby. Course Highlights Accredited Diploma in Child Development is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Accredited Diploma in Child Development into 10 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 6 hours, 25 minutes hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Accredited Diploma in Child Development Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Accredited Diploma in Child Development is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Accredited Diploma in Child Development is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Development Basics 00:30:00 Expected Milestones For Your Child's Age 01:00:00 Gross Motor Skills 01:00:00 Fine Motor Skills 00:30:00 Cognitive Skills 00:30:00 Speech 00:30:00 Social Skills 01:00:00 Developmental Delays 00:30:00 Wrapping Up 00:15:00 Reference Book ELEMENTS OF CHILD DEVELOPMENT 00:00:00 Mock Exam Mock Exam- Accredited Diploma in Child Development 00:20:00 Final Exam Final Exam- Accredited Diploma in Child Development 00:20:00

Mentoring isn't meant for everyone, but it could be for you Do you like teaching other? If you have good communications skills along with the desire to help other people learn, then consider being a mentor. This course will give you a guide on how you can become a competent mentor. Mentoring is a powerful personal development and empowerment tool. It is an effective way of helping people to progress in their careers and is becoming increasing popular as its potential is realised. It is a partnership between two people (mentor and student) normally working in a similar field or sharing similar experiences. It is a helpful relationship based upon mutual trust and respect. A mentor is a guide who can help the mentee to find the right direction and who can help them to develop solutions to career issues. Mentors rely upon having had similar experiences to gain an empathy with the mentee and an understanding of their issues. If mentoring is the path you want to follow then get this course. It will teach you what you need to do and what you need to be as a mentor through all of its units. Course Highlights Professional Mentoring Diploma is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Professional Mentoring Diploma into several modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 20/30 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Professional Mentoring Diploma Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Professional Mentoring Diploma is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Professional Mentoring Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Professional Mentoring Diploma Module 01: Introduction to Mentoring FREE 00:20:00 Module 02: Stages and Forms of Mentoring FREE 00:15:00 Module 03: Communication 00:35:00 Module 04: Matter of Skill 00:40:00 Module 05: Mentor-Mentee Relationship 00:15:00 Module 06: The Mentor as a Learner: Habits of Work 00:25:00 Module 07: Mentoring in Virtual Reality 00:15:00 Module 08: Mentoring and Ethics 00:20:00 Module 09: Review, Evaluation and Closure 00:25:00 Mock Exam Mock Exam- Professional Mentoring Diploma 00:20:00 Final Exam Final Exam- Professional Mentoring Diploma 00:20:00

Do you want to learn how to work with a child? Do you want to find out how their life cycle works? Do you want to learn about their basic requirements of their growing process? If yes, then enrol now and benefit from this course. To look after and work with children it is important that you understand their development. It is impossible to think about how you can meet a child's needs unless you know what to expect from him or her regarding thinking, communication, and physical abilities for example. In this course, you will explore the principles of development and the five critical stages from birth before looking at how physical, social, emotional, communication and intellectual skills are developed. The muscles and motors will also be discussed in general as muscles are in a most intimate and peculiar sense the organs of the will. You will also learn how sports and games can be beneficial in every child's development process. Many other topics will be covered by our professional and well-experienced tutors in this course. Course Highlights Education, Regimen & Hygiene for Children is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Education, Regimen & Hygiene for Children into 13 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 18 hours, 40 minutes hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Education, Regimen & Hygiene for Children Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Education, Regimen & Hygiene for Children is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Education, Regimen & Hygiene for Children is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. PRE-ADOLESCENCE 01:00:00 THE MUSCLES AND MOTOR POWERS IN GENERAL 01:30:00 INDUSTRIAL EDUCATION 01:00:00 MANUAL TRAINING AND SLOYD 01:30:00 GYMNASTICS 01:30:00 PLAY, SPORTS, AND GAMES 01:30:00 FAULTS, LIES, AND CRIMES 01:30:00 BIOGRAPHIES OF YOUTH 01:30:00 THE GROWTH OF SOCIAL IDEALS 01:30:00 INTELLECTUAL EDUCATION AND SCHOOL WORK 01:30:00 THE EDUCATION OF GIRLS 01:30:00 MORAL AND RELIGIOUS TRAINING 01:30:00 GLOSSARY 01:00:00 Mock exam Mock Exam- Education, Regimen & Hygiene for Children 00:20:00 Final Exam Final Exam- Education, Regimen & Hygiene for Children 00:20:00

Overview Are you having a hard time reaching the goal you have fixed for yourself? You are not alone. Often the gap between expectation and reality is leading people to set up faulty goals. Learn how to do it right with our Goal Setting Skills course. Setting the right goals plays an instrumental role in attaining both short term and long term success. It guides your focus and triggers positive behaviour.  So setting up goals are important to bring consistency in your life. When it is coupled with considering all your capabilities and skills it creates the ultimate perfect goal. So before you get started with anything a very active self-assessment is very important. The Goal setting skills course is designed to guide you through all the stages of planning a goal and executing it the right way.  What you'll learn from this course This course will set you up with everything you need to know to organise the perfect goal.  You'll learn: How people fail to reach their goals The benefits of 'Strategic Execution' How Performance Coaching can help you The 'S.M.A.R.T. System' to set powerful goals Difference Between Vision & Execution Ways of overcoming your fear of failure The Problem Of Bad Communication & Bad Data! How leaders Set Goals & Execute Them Why you should choose this Goal Setting Skills Course from iStudy Here are a few reasons why you should choose this Goal Setting Skills Course over other generic courses that you find on the internet: Study at your own pace No hidden fees or exam charges Full Tutor support on weekdays (Monday - Friday) CPD Qualification Standards and CiQ accredited Fully compatible with any device Efficient exam system, assessment, and instant results Free Printable PDF Certificate immediately after completion Hard copy certificate is available, and you can get one for just £9! No prior qualifications are needed to take this course Improve your chance of gaining professional skills and boost your earning potential All these and we have our customer support team always ready to help you and make your learning experience as smooth and as enjoyable as possible.  Enrol today and learn something new with iStudy. You'll find a full breakdown of the course curriculum down below. Take a look and see just how much this course offers. We're sure you'll be satisfied with this course. Gain Insights on how to plan and execute goals from beginning to the end Who is this Course for? Goal Setting Skills is CPD Qualification Standards and CiQ accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Goal Setting Skills is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD Qualification Standards and CiQ accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Introduction & First Concepts Introduction To Goal Setting 00:02:00 Vision Vs Execution 00:08:00 Execution Without Intention 00:08:00 Strategic Execution Strategic Execution - Part 1 00:08:00 Strategic Execution - Part 2 00:08:00 Setting SMART Goals Setting Powerful Goals The Smart Way 00:07:00 Why People Fail to Reach Their Goals & How You Can WIN The Importance Of Performance Coaching 00:09:00 Why People Fail To Reach Their Goals 00:07:00 Overcoming The Fear Of Failure 00:07:00 Final Ideas & Tips Final Ideas & Tips 00:01:00

Description: To work in an office properly, you need to achieve some basic etiquette and communication skills along with your department related skill. Throughout the course, you will know all the essential tips and techniques for maintaining an excellent workforce in your office environment. Like other bundled video course, the present course is divided into several sections and sub-sections. The first section, Introduction to HR concepts, discusses the fundamental HR terms including the employee recruitment, training and managing conflict while the second part Communication Essential describes the proper format of communication. Communication varies based on your purpose. In the Communication course, you will be introduced to business communication, written communication, verbal and non-verbal communication, etc. Then the Professionalism in the Office Skills teaches you the strategies for increasing your professional image. On the other hand, you will know the business etiquette and manner in the Business Etiquette and Professionalism section. Next, the part Thinking Critically helps you to consider any situation critically so that you can take the right decision at the right time. After that, Time Management section guides you to manage your time efficiently. Finally, you will understand the present condition and market position of an organisation to decide the further step for your organisation in The Strategic Planning video lessons. In short, after completing the course, you will learn the essential etiquette for organising a competent workforce. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Workplace Essentials Training - Complete Video Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Workplace Essentials Training - Complete Video Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Human Resources Assistant Introduction Human Resources Assistant FREE 00:10:00 Potential Careers 00:05:00 Attracting and Retaining Employees HRM Overview 00:13:00 Forecasting Demand 00:10:00 Cultural Diversity 00:11:00 Diversity Survey 00:09:00 Recruiting, Selection, and Orientation Job Analysis 00:10:00 Application 00:20:00 Bad Resume 00:05:00 Good Resume 00:12:00 Cover Letter 00:10:00 Selection 00:11:00 Form I-9 00:17:00 Form W-9 00:07:00 Form W-4 00:10:00 Form 1095-B 00:07:00 Compensation and Benefits 00:17:00 Training and Development Personal and Professional Development 00:14:00 Training Evaluation Form 00:12:00 Performance Appraisal Performance Appraisal 00:19:00 Appraisal 00:14:00 Legal Environment of HRM National Labor Relations Act 00:12:00 Labor-Management Relations Act 00:14:00 Occupational Safety and Health Act 00:13:00 Motivating Employees Motivation 00:17:00 Physiological Needs 00:16:00 Motivation-Hygiene Theory 00:12:00 Firm Characteristics 00:22:00 Contemporary Motivation Theory Weakness of Maslow and Herzberg's Theories 00:18:00 Expectancy Theory 00:13:00 Motivation Techniques Management by Objectives 00:17:00 Behavior Modification 00:19:00 Telecommuting 00:20:00 Teams and Teamwork What is a Team? 00:09:00 Stages of Development 00:06:00 Team Cohesiveness 00:09:00 Business Communication Identifying Basic Communication Techniques FREE 00:09:00 Formal and Informal Communication 00:02:00 Verbal and Non-verbal Communication Describing Verbal and Non-verbal Communication 00:04:00 Understanding Body Language 00:05:00 Making Effective Presentations 00:10:00 Fundamentals of Productive Meetings 00:08:00 Written Communication Written Communication 00:13:00 Electronic Communication Electronic Communication 00:19:00 Communicating with Graphics Creating Graphics for Business Communication 00:04:00 Communicating Static Information 00:03:00 Communicating Dynamic Information 00:03:00 Effectively Working for Your Boss Representing Your Boss 00:06:00 Communicating Your Boss's Decisions 00:03:00 Supporting Your Boss and Colleagues 00:04:00 Building a Partnership with Your Boss 00:13:00 Positioning Yourself as a Professional Attitude in the Workplace FREE 00:10:00 Professionalism 00:03:00 Making Changes through Personal Accountability 00:07:00 Enhancing Your Professional Image Your Image as a Whole 00:05:00 Becoming More Marketable 00:03:00 Communicating and Image 00:08:00 Expanding Your Skills Time Management 00:14:00 Project Management Techniques 00:03:00 Making Decisions 00:06:00 Communicating for Results Keys to Effective Communication 00:26:00 Presentations 00:09:00 Meetings 00:07:00 Building Relationships and Networks Work and Your Personality 00:05:00 Networking 00:07:00 Roles in the Office MRP 00:18:00 Principles of Professional Behavior What is Etiquette? FREE 00:05:00 Always Be Your Best 00:12:00 Always Be Your Best When Meeting and Greeting 00:06:00 Interview Etiquette Types of Interviews 00:07:00 Planning for the Interview 00:07:00 During the Interview 00:13:00 Planning and Attending Business Meetings Types of Meetings 00:06:00 Planning Conference Call Meetings 00:10:00 Meal Meetings 00:09:00 Electronic Etiquette Voicemail 00:08:00 Instant Messaging 00:09:00 Multicultural Etiquette Five Steps to Dealing with Diversity 00:13:00 Facing New Problems The Critical Thinking Process FREE 00:24:00 Group Dynamics 00:17:00 Critical Thinking Methods 00:04:00 Problem Solving Approaches 00:09:00 Establishing the Problem A Identify the Problem 00:08:00 Exploring the Problem 00:06:00 Discovering the Solution Assembling Potential Ideas 00:09:00 Determining the Best Solution 00:04:00 Evaluating Cost and Benefit 00:05:00 Building Your Case 00:02:00 Accepting a Decision Accepting a Decision 00:13:00 Identifying Goals Identifying Goals FREE 00:10:00 Effective Energy Distribution Energy Distribution 00:09:00 Time Logs 00:11:00 Working with Your Personal Style Personal World View 00:10:00 Strengths 00:09:00 Building Your Toolbox A Building Your Toolbox 00:10:00 Establishing Your Action Plan Establishing Your Action Plan 00:11:00 Preparing for the Strategic Planning Process Preparing for the Strategic Planning Process FREE 00:16:00 Establish a Committee 00:06:00 Gather Operational Data 00:13:00 Initiating the Strategic Planning Process Develop a Mission Statement 00:12:00 Develop a Vision Statement 00:06:00 Assess Internal and External Environments 00:12:00 Performing SWOT Analysis 00:08:00 Developing the Strategic Plan Prioritize What the Strategic Plan Will Address 00:03:00 Set Goals and Objective 00:07:00 Develop Strategy for Achieving Goals 00:02:00 Draft the Strategic Plan 00:09:00 Executing the Plan Assign Responsibility and Authority 00:10:00 Establish a Monitoring System 00:06:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description Conflict is an inevitable part of working life. And it's not always bad. But, often, it is. It can be stressful, harm productivity, spoil working relationships, and lead to damaging behaviors. And, if you have any level of responsibility as a team leader, supervisor, or manager, fixing it may well be down to you. So you need the tools to deal with conflict at work. And this course will give you them. More than that, you'll learn how and why conflict arises, and how to minimize it before it takes hold. Here are the main topics you'll cover: The sources of conflict How to listen The effect of personalities on conflict The ways people resist imposed ideas The signs and stages of conflict escalation The steps for de-escalating conflict Strategies for resolving conflict Five ways to handle conflict How to recover a broken (workplace) relationship Ongoing Project: Your Conflict Log During the course, your project will be to keep and share aspects of your Conflict Log. You will create a record of your observations, successes, and struggles. Other students and your tutor will support you, endorse your successes, and help you with your questions. Prior Experience The only prior experience you need is daily life. If you've been a hermit or in long-term peaceful coexistence with all your fellow human beings, you won't need this course. However, the people who may find this most valuable are those who experience conflict in the workplace, and especially those in supervisory or management roles. Your Tutor Your tutor is Dr. Mike Clayton. As a senior manager at international consulting firm, Deloitte, Mike had to deal with conflict among staff, and with clients, and even among clients. But more important, as a senior representative of his firm and a program leader, he needed to avoid escalation of conflict. Now, as a trainer and facilitator, he has been applying what he learned and teaching it to others. This course represents 15 years' experience of what tools students find most helpful, and 25 years experience in business, managing conflicts large and small. We have you covered However, it's not all been plain sailing. Three times in 25 years, Mike has had to use his own 'Breakdown Routine' to the breakdown of a professional relationship. Three times it worked. And managers and leaders he has coached have used it with equal success. So, you see, we have you covered. This course will give you the tools to: Prevent conflict Reduce and reverse its escalation Handle full blown conflict and... recover from the effects of a conflict-induced relationship breakdown. What Will I Learn? Recognize the signs of conflict early, so you have a chance to stop it Reduce the incidence of conflict, by listening well Understand how conflict escalates, so you can stay calm and stop the escalation De-escalate conflict, so you bring your relationship back to normal Resolve conflict, using a variety of strategies and tactics Develop your resistance to being drawn into conflict Who is the target audience? Managers and supervisors at all levels Requirements No pre-requisites. If you're in the world of work, or soon to enter it, you're ready for this course. Introduction to Your Conflict Management Course Welcome to the Course Dealing 00:03:00 What are Conflict and Conflict Management? 00:03:00 Understand the Keys to Conflict The Rational and Irrational Sources of Conflict 00:03:00 The Effects of Respect on Conflict 00:04:00 How to Use Respect to Help Resolve Conflict 00:05:00 How Misunderstandings Arise... and the Solution How Communication Works 00:05:00 How we Listen: The Four Listening Levels 00:05:00 How to Listen Well 00:04:00 Personality Types in Conflict How Personality Types Conflict 00:02:00 How Specific Personalities Clash at Work 00:04:00 How to Avoid Personality Clash 00:02:00 Escalation of Conflict Resistance: It's Not Conflict... yet. 00:02:00 The Onion Model of Resistance 00:07:00 The Signs of Conflict Escalation 00:03:00 De-escalating Conflict The Strategies for Handling Conflict 00:06:00 Conflict De-escalation Process 00:03:00 Conflict Handling Modes - The Thomas-Kilmann Model 00:02:00 The Five Thomas-Kilmann Modes 00:06:00 Getting Help from a Third Party 00:05:00 How to Recover from a Broken (Professional) Relationship 00:05:00 Closing Section Good Conflict and Bad Conflict 00:04:00 The Secret to Avoiding Conflict 00:03:00